Nº 2767 in 2913 in Edinburgh, City of
Nº 144 of 149 Italian in Edinburgh, City of
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34 Opinions
Friendly service but slow probably due to a very slow kitchen. Clearly understaffed. We ordered the burger that had little taste ,and the chips were cold, the carbonara that were ok, the spaghetti n’duja that tasted ok too but had at best 1/2 teaspoon of n’duja meat - the waiter reassured me this was how the dish was supposed to be which was disappointing. I was offered a free starter to make up which was a kind gesture but I declined as we already had to wait 40 minutes for our food to arrive to begin with and I was not prepared to wait anymore - so overall this was a poor experience. The visit to the toilets just reinforced the feeling the whole place is not well managed or looked after as the toilets were dirty, smelly and grimy. Won’t go back and certainly won’t advise anyone else to visit
15 Opinions
Terrible service! Even worse food! Lady on the counter needs to sort her attitude out and because we asked questions about what we were ordering she gave us the old haggis that looked like it had been in the warmer for 8 hours
669 Opinions
Love the atmosphere everything was so perfect the food staff will surely recommend it 👍
22 Opinions
Where do I begin. Restaurant freezing - I mean so cold the waiting staff were wearing parkas! I kid you not. Service was appalling. After 50 minutes we had drinks and no food. Tables were sending back food and there were obvious arguments between waiting staff and kitchen staff. When we asked how long our food would be we got a shrug in place of an answer. Hungry grandchildren and fear that we would never actually get food we left and went to Pizza Express. A warm restaurant with excellent staff... and more importantly food! What a disgrace of a restaurant Toni Macaroni is. A word of apology and explanation would have helped but the staff could obviously not be bothered. To sum up my experience - disinterested staff, freezing cold (seriously you need to take a blanket!), a truly awful experience. My advice DO NOT GO HERE ... EVER! 1 star is too much but I can't give zero.