Flat Iron Shoreditch in Hackney

Booked for a family lunch to celebrate our Son's 21st birthday. We had never been before but will certainly be returning. The food and drink were excellent and the staff, especially Jonathan & Denzel were amazing. They made our Son's day even more special and are a fantastic credit to the Flat Iron company. Thank you! We hope to visit again soon

Went out for a friend's 20th birthday! Jonathan was our server and he was amazing! Very clear and thorough with the menu considering the allergy at the table! 10/10. Working in restaurants I know it's hard I could see he really did make time for us!

Como ex-miembro del equipo de Flat Iron, siempre es un placer volver a visitarlo ya que conozco los estándares. Esta fue una visita muy improvisada con mi pareja un viernes por la noche, después de un largo día de trabajo. ¡No nos decepcionaron en lo más mínimo! Después de no haber trabajado allí durante 3 - 4 años, siempre es encantador ser reconocido - la comida era increíble como siempre, las recomendaciones eran 10 / 10 (dividimos la hamburguesa de trufa, Wagyu especial 'flanco delantero' / corte de diamante, junto con la mayoría de los lados . . 😅) , y el helado gratis para terminar siempre es un toque especial. Nuestro servidor Luca era acogedor, agradable, bien informado y simplemente increíble! Esperamos nuestro regreso - gracias por ser constantemente increíble, Flat Iron. Hasta pronto x

Massive shout out to Jonathan, very bubbly and friendly throughout! Made our meal really great having him serving us, it’s not very often you are served by someone that shows passion for their job! Food was amazing, will definitely be back.

Me and my partner had an amazing meal sharing the flat iron steak and the burger. Jonathan was our waiter who was very attentive and absolutely hilarious. 10/10 would recommend

For a large food chain, the service is very personable and very helpful with decisions. And then food is great and cheerfully priced!!! Recommend the Mac n Cheese with the streak.

My wife, son, and I had a great dinner. I would definitely recommend.

Everything was amazing, the Scottish beef delicious. I was alone and the waiter Jonathan was so kind with me🙏 Highly recommended

Excellent service great ice cream

Extremely kind and helpful stuff. Ps, ice cream was amazing

Really nice place! I loved the popcorn 🍿

Can't actually go wrong at Flat Iron, staff are Elite, the food is top tier and the popcorn/ice cream are a joy! 0 complains 💯 + got a birthday ice cream to top it off 🎉

I have got to tell you about Joel……he is the best server I have ever had at Flat Iron! He is extra sweet and attentive and remembered my husband and I months after he served us.

Food was so delicious, and amazing value. Service from everyone was superb, Denzel in particular made our night. Would defo recommend to a friend and return. Beefy love 🥩🥩🥩

This was our first time eating at Flat Iron and me and my husband had a lovely time! The food was absolutely delicious and Luca, our waiter was amazing! He took care to explain the food to us as like I've said, it was our first time there!

Lovely dinner ! An excellent service by Luca !

5:5 Luca was absolutely amazing, very helpful and inviting, he made my wife and my experience here a great evening.

Very nice food and 10/10 service from luca

Lovely food and great service, thanks luca

A gorgeous meal served by the amazing Luca

I was at the restaurant yesterday, my experience could have been better if there were more polite and prepared people to serve you. I had difficulty placing my order and more difficulty making payment. All the waiters simply ignored me. They looked at me and pretended that I wasn't called. I had to get up from the table and ask someone to kindly come to my table. I felt very bad about the situation, everyone around me watching me being ignored by the waiters.

Best priced meal we had in London. The steak and sides tasted great.

We arrived here at 9.30, a drink at the bar and we could have dinner. Fast service, great food, very friendly staff. Thanks for the nice experience

Wow, one of the best food experiences we had. Great customer service where the waiter explained everything from top to bottom on their menu and suggested best options. We went for daily special wagyu steak and we told that we trust chef’s recommendation how to prepare it. It was sooo tasty, and the cream spinach was something else too. As a starter they give you free popcorn and as a finishing touch an ice cream. Seriously will always recommend it and we will be back very soon

Amazing staff and great food, looking forward to visiting again!

Amazing food and brilliant service

Mi primera experiencia de cena en solitario y me encantó. Totalmente hecho por el servicio muy atento desde el momento en que entré por la puerta hasta el momento en que me fui. La comida era increíble... el mejor filete de la historia!

MAL SERVICIO AL CLIENTE ( ( (KELLY) ) ) Le escribo para expresar mi decepción por mi reciente visita a su restaurante. El 8 de octubre de 2024 , mi amigo y yo nos quedamos esperando fuera durante 40 minutos debido a no tener reserva, a pesar de haber mucho espacio dentro. Cuando me acerqué a un miembro del personal llamado Kelly para abordar la situación, la encontré grosera y desdeñosa. Después de confrontarla sobre los asientos disponibles, finalmente nos sentamos, pero la experiencia me dejó sintiéndome molesto y discriminado, especialmente porque éramos los únicos clientes negros presentes. Espero que tome en serio esta opinión para mejorar su servicio para todos los clientes.

Idea with ice cream on your hand is original. Today I had a steak with a fatty edge all around!? The eggplants were completely overcooked; only ate a forkful of it each. Waitress didn't ask why we didn't eat the 2 portions of eggplant. The gratinated macaroni, however, was good.

Great steaks, incredible service with waiters that personally go through the menu with you checking allergens

Great service and great food. We will be back

The food was amazing as always but what really made it special was the brilliant service of Camila! She was so lovely, efficient and friendly and made me feel super welcome!!

Great service good food at a reasonable price

Camilla was incredible - very kind and service was great! She honestly made the experience and should get a raise

Thoroughly enjoyable meal - Camilla was an excellent server!

Terribly busy on a Thursday night but managed to reserve our table the night before (the earliest time available was 8.45pm). Was hoping to get an earlier table but didn’t realise how busy it got! Pretty sure the price has increased but still too notch food, especially with the free popcorn to get you started. The available wagyu steak was £22 but we opted in for the usual flat iron steaks at £14. We also shared the creamed spinach and chips which were more than enough to share. Also recommend the mayo wasabi sauce (we usually order the peppercorn). Servers were super friendly as always and they offer you free ice cream at the end.

I’m always skeptical of spots with such high reviews… but this place earns it - even when things aren’t perfect (which they usually are), they go above and beyond to make things right! 5+ stars!

I'm Brazilian and I had an incredible reception at Flat Iron. Do you know when you're tired of thinking in another language? Here, that was not necessary. Bianca (my wife) and I were treated exceptionally by the entire team. They tried very hard to speak our beloved Portuguese. Even those who were native Spanish or English speakers made a point of making us feel comfortable. I want to give a special highlight to *Hygor*, who welcomed us fantastically right away, and to *Jonathan*, who was super attentive. Camila and Perla also showed wonderful friendliness. All in all, this place is really welcoming. Make yourself at home!

Decided to try this restaurant last minute on a Saturday night, they were very accommodating for a table of 4 with no booking. The steaks were lovely, good selection of sides and sauces but a small enough menu that it was not too overwhelming to choose. Service was excellent and free ice cream for dessert 🥰

Silan was an absolute star! It was clear she had great knowledge of the menu and helped with recommendations. Food wise, everything was delicious and arrived promptly. Would definitely recommend this place to everyone

Came with my family, was impressed with service, Silan was very friendly and showed passion whilst serving us! Defo recommend

I came down with my grandad, and I’m telling you guys I’m thrilled… the quality of the service provided my silan was outstanding. Id recommend the management to give her a promotion. Overall food was served beautifully along with the taste 👌

Amazing food and service! Hygor was our waiter and gave us an amazing experience! Definitely will be back!

I visited this place with my family today and received the greatest of services by a gentleman named ‘ Denzel. He was extremely polite , patient with us as we ordered. A true gentleman who took delight jn his job. I shall be visiting again simply due to the excellent service. The food was amazing too.

Food was lovely.... The atmosphere was as expected (lovely) but Denzel was the star of the show. His service, humour and general mannerism was exemplary. He is truly a credit to your team & deserves a raise. We will be back.👏🏾👏🏾👏🏾

I had the best experience at flat iron and hats off to Denzel for really making the experience amazing the food was top tier and the vibes will definitely come back

Hello, I just wanted to share that I had an amazing dining experience. And the lovely Silan was an amazing waitress, She was very polite and friendly towards us. I would encourage anyone to dine there

The restaurant ambience was amazing especially the waitress silan she made the overall experience the best .

The experience was exceptional . Silan was the best waitress , made the overall food experience amazing .

We really liked the food! And Jonathan was an amazing waiter. We will be back.

Amazing food and service! Big up Luca… made my bros birthday extra special!

Amazing night at flat iron, steak was beautiful as ever, Hygor was especially efficient with his customer service, thank you all.

Hygors service was amazing. Had a great night and he was a great server !! Thanks Hygor !!

I had a great time and my waiter, denzel treated me and my mates like a brother and gave me and my mate a great first experience at flat iron and it will definitely not be our last !!!!

Seated very quickly on a busy night with no booking and our waiter Jonathan was great at explaining the menu and checking in with the group.

Had a lovely meal thanks to the recommendation from our waiter Jonathan! Defo coming back soon.

Absolutely fire service Egor is the man

I've decided to go to Flat Iron after reading many good reviews and yes, the food is tasty and afordable. I went with some friends and the server, Jonathan, was oustanding. Funny, kind, gentle and he looked after us all the time. Drinks were great and the atmosphere is perfect. I'll return for sure.

Lovely Service, Silan was amazing, super kind and was always attentive to our table in case we needed anything 🫶

Silan was class. Put our cake in the fridge for us. Lovely food as well

Silan was an amazing server! Super friendly and accommodating, definitely made our meal so much better :)

Silan was a great server friendly and kind food was amazing as always!

Unreal a must visit, and so worth it x

Came down first time, Will defo recommend Silan bettered my experience. Will be bringing colleagues in future

Silan was very helpful! Will defo recommend

I had a very welcoming service from a young girl called silan. she had a lot of knowledge on the restaurants menu and was able to guide me through my indecisive options to give me the best one possible! i was left so happy with not only her service but her choice in dish. if you do go visit make sure to ask for her!

We had a really great meal. Shoutout to Denzel for impeccable service as well! My daughters even gave him a hug as we left :))

I’m yet to find a better steak than Flat Iron. Another excellent experience in this restaurant. Hygor was fantastic, very attentive and fun, but also not overbearing - the ideal waiter! Thank you

Honestly the best experience we have ever had at a restaurant, this is not an exaggeration! Jonathan was THE BEST server we’ve ever had! So kind, took his time explaining the menu, gave great recommendations and the most incredible service from start to finish. And the FOOD!!!! May have been the best steak I’ve ever had (their flat iron) and the truffle Mac and garlic mash were to die for. The rose lemonade was also incredible. We will be back!!

Jonathan our waiter made our time a wonderful experience. Will definitely be coming back again!

Can’t thank Jonathan enough for his excellent service and the food was amazing would highly recommend

Amazing food and Hygor has the best humour

Denzel was really nice, had a really nice evening here:))

Jonathan served us. Great guy and service. Super friendly. Great food! 1st time back in 5 years! Worth the wait!

Yesterday, I had an incredible experience at Flat Iron Shoreditch. My waitress, Silan, provided me with excellent service; she was amiable, attentive to all of my demands, and responsive to them. I had a terrific day and will definitely be back.

Great food & excellent service by Jonathan!!! Would definitely recommend 💯!!!

Silan really made my visit to the restaurant so much better. From the moment I sat down, they were friendly, attentive, and made sure everything was perfect. The food was great, but it was Silan’s service that really stood out. They had great recommendations and went the extra mile to make sure I was happy. It was one of the best dining experiences I’ve had in a long time, and I’ll definitely be coming back!

Lovely place, great steak and nice wine. Nice little extras with the popcorn and ice cream. Our server Luca was attentive and polite. Good experience all round for a reasonable price in central London

Steak amazing!!😗👌🏻 Luca was amazing!!

Denzel was so welcoming and attentive to our every need. The food was simply outstanding

Fabulous as always. Luca in particular was very good.

Great food and the service was the best . Especially silan the waitress was exceptional . She was really warm and kind and made the overall experience an 11/10 . Love the staff and the food . Definately my staple go to places now .

Seated us within 20 mins, served by Camila, she was amazing

Flat iron has now become our favourite place! Besides the great steak, the atmosphere was vibrant, the staff were so polite and friendly. We were served by Denzel who was quick and efficient with our orders and making sure everything was up to standard, maintained professionalism while being able to banter with us! We will DEFINITELY be back soon!

Perfect basic burger and steaks That was a family gathering of 14 people .Family members wanted to hava tasty steaks and burger in one place.Therfore I took them to this place which I have been quite a few times..Ot is not really expensive and affordable by anyone . They arranged a big tank for us as we were 14 altogether.Every one of my family were very happy with these tastes as well as the service.It was a nice and gathering with the family. Staff did all their best.Food and service was really good. Thanks a lot. Recommended

We absolutely loved it here ! Denzel was amazing, made us feel so welcome whilst having a laugh too. His service was perfect and food was absolutely lovely! Will definitely be back

Food was nice however the portions were small. I was willing to let that slide but the staff serving us was extremely rude. He was very passive agressive and was so rude to the point where he asked us to add-up our own bill because he “couldn’t see the receipt”. Just felt like he was trying his best to humiliate and belittle us in front of the other guests and his co-workers. We didn’t pay the service charge -not deserved and we will never be back here or recommend others to come here.

great lunch time service mid-week from jonathan

LOVE it here!! I’ve been to three different locations and in every single one the food, service, and vibe was incredible

Jonathan was outstanding - looked after me from the moment I walked in the door! Great food and even better service.

Came here for a late dinner at 9PM, was greeted warmly and promptly got our table. Our waitress was Camilla who was really helpful in helping us choosing a great cut (bavette) and she was also so funny. Really added to our experience. Thanks Camilla !

Went last night with the family before going to a show. We all really love flatiron and we think this is the nicest one we've been to. Would like to return.

Phenomenal steak for the price, so tasty. Side dishes also good, and the drinks. Then free ice cream. What's not to like?

Loved it! The steak was so tasty as were the sides especially the garlic marsh and truffle mac and cheese. The staff were lovely and friendly. They answered all questions and the service was brilliant. The food came out quickly and was cooked well.

Went last night didn’t expecting much - last minute decision. We had the bavette (recommended by the lovely Camilla who was such a sweet and great host) and it was really juicy and tender. Good fries and sides. Very pleasantly surprised!

Great food and cheap to woop woop

Wagyu was amazing as was the truffle mac an cheese, creamy spinach, garlic mash and beef dripping fries well impressed.

First time here and really enjoyed the steak and had ice cream after which was bonus. Thanks to Luca for the amazing service, super nice and gave a bit of history about where the steak are sourced and advice on what to get.

luca made the experience an elite one

Luca was absolutely fantastic. We had such a lovely time and the food was amazing as always. Thank you Luca!