Flamm restaurant in Spelthorne

A huge disappointment! The food was good but we ended up with an additional £43 on our bill due to our ‘mid-understanding’. We ordered 2 portions of meze starter and 2 portions of main platter but were charged for 2 meze and 4 platters, we feel truly ripped off and will not return.

This restaurant is amazing with friendly staff, fantastic service and amazing food. Highly recommended and worthy of five stars.

Ok our second visit to this restaurant and it did not disappoint. The first time I has the special and loved it. 2 years on and we are here again and you know when you build up the first time you visited and how good the dish was and then you order it again and you are totally disappointed, well I was not in the slightest disappointed. So many flavors in this dish it is hard to figure them out. Top marks to the chef. Not only was the food great but the service was excellent as well. Top that off with the complimentary shots as we were about to leave. A quick chat to the owner of the restaurant and I am even considering a holiday to Turkey.. Top marks for this restaurant. I don’t normally give reviews for Uk restaurant but had to write a review for this fantastic restaurant and its staff and owner.

Had booked a table for my friend and myself last night at Flamm for 7pm . Was surprised I was given a 2 hour slot ,but assumed it was because they would be busy, but during our time there only 4 tables were occupied. The food was lovely,even though a little overpriced. We didn't want dessert , but I asked for a liqueur coffee , the waitress came back & said I couldn't have one as she was cleaning the coffee machine, it was 8.50 pm , they don't close until 10pm !!! She offered us complimentary desserts , but clearly wanted us to leave , my wine glass disappeared when I went to the toilet even though there was still a little wine left in it !!! So we went elsewhere for after dinner liqueurs , which we would have had there, so they lost sales , but still had the cheek to add service charge to the bill !!!

Everything was great from food to hospitality. The kebab yogurtlu was great and we were given daiquiris and mezzes on the house.

Lovely friendly staff and great food We went to Flamm today for Sunday lunch, great menu with lots of choice Food was presented really nicely and we all enjoyed our choices

Had a very bad experience, been with my family on this Wednesday ,food was delicious but service was soo bad, waitress was soo rude to us We order our food ,we would like to have everything together but she served us only starter and we wait 30 mints for our main, she get so upset because we ask her we said altogether, after that she went behind the bar and keep saying I don’t care I don’t care And its not my mistake its our fault She thought our food to table,with so much anger and rude behaviour Even her cloth was not acceptable which she was wearing in restaurant The boss was a gentlemen he was so polite even the chef try to help us and try to give complimentary food Sorry but never gona go again Even someone like to go,make sure the boss is there ,otherwise ur dinner gona spoil..

Excellent service, very good food and wine. Good value all round. All the staff were exceptionally helpful and efficient. Highly recommended

Food took too long to arrive. Was not impressed with the food. Starter and mains was not good. Did not get a bill just told to pay after the meal, well over priced . Never going there again. Be aware- ask for itemised bill !

what a great place; came across it almost by accident, staff were phenomenal, so helpfull. food was excellent all round and all of us thoroughly enjoyed our evening. can't recommend this place enough. next time we're her we will definitely head back

Lovely central restaurant in Staines with beautiful food. We had starters and mains and were stuffed. Lots of food. Totally recommend the feta and spinach parcels, and my husband had lamb shank which was cooked to perfection. Washed down with a reasonably priced bottle of savignon. Everything is homemade here. Will be back

Was visiting family and found the hidden gem of a restaurant that deserves to be busier. Delicious food, lovely big portions, friendly service. Will be coming back.

Very disappointed with our meal here. I have been before and had great food, in fact we went for my daughter’s silver wedding and had a great evening. This time it was awful. It was really cold in there, maybe it was the position of the table we were given. I had grilled sea bass which was over cooked and very crispy round the edges! The vegetables were so hard I could barely cut them and the whole meal was just warm. My husband had the lamb shank which was also barely warm and was swimming in so much sauce that the mash potato was just a sloppy mess. We had booked for 13 of us to go there for my husbands birthday in March but due to the bad meal we had we have cancelled the booking.

My friends chose Flamm for my birthday meal although I had not been to the restaurant before. The booking came with a cosy table. The group can be very picky and the veggies in the group particularly so. Even the most picky were very happy indeed. Great appetizers suggested by the house - meze sharing platter - arrived promptly and were delicious. I was impressed that the staff refilled the bread baskets three times without being asked ! Great service was provided throughout by attentive staff. The staff were friendly and humorous. Main courses were delicious including some Ottoman classics. A small birthday cake arrived unsolicited as well. Convivial atmosphere and gracious staff. Genuine Ottoman/Turkish cuisine that made the visit memorable. Cannot imagine how the restaurant got any bad reviews on this evidence. impressive and will be back.

As soon as we walked inside, it didn’t smell right (like nasty broken toilet pipes smell or something like that); Waitress was friendly and smiling, but we weren’t sure, if it’s a good idea to wear leggins and a crop top; Placed an order and went upstairs to wash hands before we could get to the food, and it was freezing cold upstairs, as it wasn’t heated at all! Tap in the ladies toilet didn’t work, so couldn’t wash hands and the grey flooring they have was mega slippery, probably been mopped with oily chemicals, not sure. So when we got to the food part, the portion was so tiny (we ordered sharing platter for two people and there wasn’t much to eat at all! Meat was delicious though, however, vegetables that came on a side didn’t look presentable at all, again it was one tiny plate for 2 people, and cauliflower was rotten. Tortillas that were served with meat and rice weren’t cooked at all! We enjoyed the starter of nice bread with white sauce and olives! Liked the interior of the place but wouldn’t visit again, sorry.

Friendly welcome by male staff. We had glass of wine which was good and bread that’s all positives. Our main sharing dish was rather awful, dry, overcooked, tasteless, very little meat, meal for one rather than for 2. Rice was cold, watery vegetables. They add service charge which we asked to remove it. Unpleasant and rather arrogant Indian woman show no respect to customer. We left hungry. Place is overpriced for amount of food you get. Don’t recomend

I chose this restaurant based on reviews for a evening meal whilst on business. It was a Monday evening so was quiet, but there were a few people in. Food was very tasty and service was swift. I have had better similar cuisine but it was certainly pleasant enough. The couple who seem to own/run the restaurant were polite and attentive.

This restaurant provides a wide range of authentic Turkish cuisine and typical Turkish hospitality and service. It is also relatively quiet compared to many other eateries in Staines. We had a most enjoyable meal and highly recommend it for a casual night out. Ian leProvost

We were visiting the area and have never been here before but what a find. It was a Sunday evening and not busy so we had a choice of table. The service was attentive but not overbearing. Drinks came promptly and the menu was extensive. I ordered the aubergine starter and Lasagna for a main course, both were excellent. My husband had the calamari and the lamb casserole which he said was also good. If you are in the area give this lovely restaurant a try.

What a disgrace!!! And a rip off. We ordered a delivery the platter for 2. We ordered 3 of these and food arrived very small position couldn't feed one person. The rice and vegetables so plain, bread dry. Horrible. Never to order again

I had been here when it first opened a few years ago (it was amazing) and kept meaning to come back, however I wish I hadn’t and should have maybe taken note of the bad reviews! When we arrived I did notice a few tables with food piled up and not cleared away, and considering the restaurant was only about 30% this didn’t seem right, or look nice. The waitress was ok if not exactly over friendly. The food itself was terrible. My Chicken Beyti looked like it had been in a microwave and had absolutely no flavour. My friend’s CENTIK SPECIAL D-DFO that apparently had grilled cubes of lamb, chicken and kofte was also without taste and looked like it had been thrown together. One of our party left nearly all there main course but when the waitress came back she just cleared up the plates and didn’t say anything, which was again poor as clearly there was something wrong with the meal. This restaurant really had lost its way with the food and service. Sadly I (and my friends) will definitely not be returning again!

Party of approx 24 booked for lunch we had pre ordered the service diabolical over hour wait for starters, a lot of main courses warm not hot served on cold plates, some of group had to help bring food to tables, will never go there again.

Visited with family today delighted with the delicious food and excellent customer service. Drinks were excellent as well.

The lady who served us on the day had no manners unfortunately, no staff like this should be at the front of the restaurant with this type of customer service. My friend have ordered a Mojito which was in the cocktail menu and she gave one without alcohol, which is fine, mistakes happen but she had the audacity to tell her “you ordered it wrong” when we questioned it when she never said no alcohol. She asked for it to be replaced, never happened and no apologies. Her starter was out of date, the yogurt was fizzy, which is not acceptable for any restaurant, again no apologies, didn’t offer any replacements. we are very dissapointed and trading standards will be involved.

Awful!!! Ordered a delivery the food arrived cold and the main vegetable moussaka was drowning in grease see photos of the “main meal” that was £12.90 plus delivery the halloumi was obviously pre-cooked and left on the side for a while too

I booked a last minute table for 30 to celebrate my 50th birthday at Flamm (one week’s notice). I chose the £19.50 2 course menu for ease and spoke to Oscar (owner) on the phone and in person. He gave advice on table lay out, asked when I would like food to be brought out, collating pre- orders for the meal to help the evening run smoothly. I asked whether we could bring a cake. which was no problem. He asked questions about what I wanted for the evening - as we were such a large group together, I hadn’t considered certain aspects about how I wanted the evening to unfold. On the day we were greeted warmly by Barbara. What a star she was! She took control of the whole evening which ran like clockwork. The staff were super friendly and the food delicious! It can put promptly so we were all able to eat each course together. There was such a calm and friendly atmosphere and all my guests were delighted with the food, service, decor and ambience. When my cake appeared they had added a super sparkler candle (as opposed to my crappy ones) and played happy birthday. Such a lovely touch and really made my day feel so special. It was also my brother’s birthday so they brought out a cake with the sparkler and again sang happy birthday. I was offered a drink on the house to celebrate my birthday. As we left, Barbara brought chairs out for my elderly and frail parents to sit on whilst they awaited the car. The whole experience was truly wonderful and made my entry into my 50s really spectacular. Special thanks to Oscar and Barbara for their help in making my birthday meal such a memorable occasion and it far exceeded my expectations.

Very good service and people. The people were lovely. The environment was pleases and the food was good. All the dishes were well thought out.

Shocking! Shame on you, Flamm. How could you overcook and leave dry ..succulent fish and chicken on a skewer … fry delicious potatoes in oil that has been overused and acrid…. and present it on a plate with cccompanying vegetables that have not been seasoned...

We had a great time here, all the staff were very nice. The food tasted amazing and we are definitely eating here again. Happy Mother’s Day

Ive just returned from a lovely evening at Flamm. Was one of the tastiest meals ive had in a while. I went with 5 girlfriends, all of our starters and mains were delious. Not one of us had any complaints at all. The staff were...

Myself and friends enjoyed a very good dining experience at Flamm restaurant. The choice was extensive and eclectic, and the portion sizes were very good. The quality and flavour was excellent. I had the chicken livers, which were gorgeous, and the moussaka for main, which...

This place is completely over rated the food is shocking. The rice taste like it was microwaved cooked, the meat wasn’t charcoaled and tasted like it was barely cooked, the portion size was small. The best thing about this place was the bread which was...

We need independent restaurants like this. Give the corporate chains a miss and support this great family restaurant. Use it or lose it. Excellent menu and food quality. Lovely staff and surroundings. Recommended and will certainly return (with a jumper)

I came here with a large party for our work Christmas meal. We were clearly not the only large group to have booked for the evening, so seating was rather squashed, but that’s to be expected at this time of year. What I hadn’t expected...

I came here for an early dinner with 2 friends who had visited before. The food was delicious, especially the lamb dish I had chosen. The service was very friendly and attentive. I will certainly return!

Lovely light lunch, very tasty and amazing service. Really recommended and will be returning. Highly recommend to those who fancy something healthy and flavour some.

Amazing food, great atmosphere friendly service very recommended, been here before allways a pleasure

I would not recommend this restaurant. What should’ve been a lovely evening out with friends for Christmas turned into a very disappointing evening. Feeling very excited for our visit here we were let down. • The restaurant had no heating. It was 0° outside, and...

We visited this restaurant when we stayed in Staines briefly, excellent food, portions more than decent size, service was equally as good, if we lived here we would be visiting it weekly!

We arrived shortly, before kitchen closed. We were warmly welcomed. They were tho very busy! There was a wedding. Busy place. Anyway, we were showed to a table. Welcomed with a pre seater.bread basket with the most delicious bread, olives and a nice dip, which...

We had a table booked this evening 15/10/22 for 10 people to celebrate a family member birthday. The food was fresh, quick, very tasty. The service was very good, the staff very attentive, polite at all times and meet all our requests. Will definitely visit...

Went as a family of five for my sons birthday… lovely polite and warm service from the team there. Food out in a timely fashion and tasted great!! The special grill gorgeous!! I have no points of improvements for the time we were there!! Loved...

Visited this restaurant for the second time last night. It was my daughters silver wedding and we had a lovely time. Food was excellent and the staff very friendly and they could not do enough for us to ensure that we enjoyed the evening. Will...

Although the food is tasty, our evening was spoilt by very poor service and a belly dancer who wouldn't take no for an answer. The music was so loud we had no hope of hearing each other. We waited nearly an hour for our starters,...

Met a friend there for dinner. We weren't aware though that on Friday evenings they have live entertainment - there was nothing about this on their website. The music is so loud that you cant hear yourself speak, and despite our request, was not turned...

We found this restaurant during a trip to Thorpe Park. Lots of great reviews so we thiught we'd try it. My son and I are coeliac and gluten free. We rang ahead and checked and they said they can cater for us. On arrival our...

A group of us did a day at Thorpe Park for a friends birthday and went to Staines in the evening and stumble across this place...and I'm glad we did. Reasonably priced food - tasted great - friendly service - what more could we ask...

I must admit that the food was absolutely amazing, well cooked, well seasoned. Bit of let down on service side. Took quite a while to be asked even for water, lack of communication between FOH, attempt to serve us wrong wine... but after all will...

Our first time staying in Staines booked Flamm for Saturday evening got there a little early wasn't a problem very welcoming Food very very good & could not have been more helpful all the staff were lovely (Semma) :-) Will definitely be coming back hopefully...

We had an amazing night, Serap (mon amour! ha, ha) was lovely and funny, full of humour but professional. The food we ordered was excellent and so was the bottle of wine (the two of them!). Atmosphere inside is modern but playing jazz music and...

We enjoyed a lovely meal here which brought back good memories of our recent trip to Turkey. The menu choices were great and all dishes were freshly cooked by the competent chef. We received a warm welcome from the friendly and attentive staff. We don't...

Wow!!! food was amazing and so many choices.This was the first time me and my husband had been here and we will definitely be coming back.Staff we’re very welcoming and friendly.

I live locally and this is my first time at flamm and i will definitely be back! It was my sisters birthday and we had the mixed meze to start which was absolutely delicious! We then had a number of different mains from the menu,...

This is my third visit to this restaurant and as usual the food was excellent. The staff are just so friendly and attentive and the restaurant has such a lovely welcoming feel to it. I highly recommend having the mezze starter and the Moussaka was...

nice interior and quite lively atmosphere. Good service. Starter was quite nice. Had lamb ribs for main which were quite expensive. Possibly worst meal ever. Mainly fat and very chewy. Extremely disappointed but did not complain as it was a freinds birthday.

My husband and I came here for our anniversary and it was our first time eating at a Turkish restaurant, we were so pleasantly surprised! The food was fantastic and the service was excellent also, the staff were so friendly and made our experience the...

My husband and I went here last night 27th may 22 and wow ,we enjoyed the food so much,so clean and comfortable ,the staf are great very friendly … The food is amazing we absolouty loved it…WE WILL BE BACK . Delicious

Just been to Flamm with the family and I have got to say it exceeded all my expectations. Absolutely delicious, healthy food, lovely clean chic decor, great friendly service. The lamb skewer was so nice. We will be back

I visited this restaurant on 30/04/22 and noticed straight away that it was beautifully decorated inside so was excited to order. We ordered a few starters to share, these took a very long time to arrive and the portions were extremely small for the price....

Arriving on the off chance on a busy Saturday night, the manager unfortunately advised us they had no availability. Having left, we couldn’t believe the manager caught us up on the street to say a table for 4 had become available. From the moment we...

We have been Sunday Easter for a family dinner. Service was excellent and the food great. Highly recommended!!! Thank you for such a great experience, we are coming back definitely!

I've visited for lunch twice now, on a Saturday. It's really tastefully decorated inside and comfortable, with plenty of space between the tables. The first time was a reconnaissance visit with my teenage daughter, as she'd been invited to a birthday lunch a few weeks...

The food is delicious, freshly made for you by the team of chefs. The restaurant has been decorated to a high standard. The set lunch is very affordable. The staff are very professional.

Love Turkish food and so first visit for lunch with a work colleague on a Monday for their lunch special … amazing!! Great value and great food!! Loved this place

We had meant to try this restaurant for ages but went in for lunch today . Really friendly welcome and we both ordered from the lunch set menu which had lots of choices The beef Moussaka was delicious and came with a lovely fresh salad...

We went to this restaurant some years ago under a different management and the food was amazing and authentic Turkish food. However since changing hands we visited last year and was disappointed with the food . So we thought it might of been just a...

Upon arrival the owner greeted us with a happy smile and very welcoming which is a refreshing change for a restaurant Staines. Food was fantastic, unrushed and very accommodating (my youngest son is a fussy eater) and they made him his own dish. Will defiantly...

Exceptional service and outstanding food. Had the Borek and the Centik Special, both absolutely amazing. Highly recommended and will certainly be back!

Me and my partner visited flamm on a whim and are so happy we did. The meat was second to none and could not fault the service. We can’t wait to come back!

My first visit to Flamm last night for a family birthday. Would highly recommend for friendly service, delicious and competitively priced food. Will certainly be going there again very soon.

Was firstly surprised at how nicely done out it is inside and secondly by its size, huge! Had starters of spinach & feta in filo, squid & and chicken wings (between us obvs.. Not all for me). For mains i had the Ali Nazik, a...

Fantastic service and amazing food. One of very few independent restaurants in the area rather than a chain. The difference is marked. If you’re in the area, go visit, I promise you it will be worth it!

There's absolutely nothing wrong with this restaurant! The food is absolutely exquisite, so fresh and flavorful. The staff were really friendly and welcoming, also very helpful and happy to answer the questions we had given we were novices. They went out of their way to...

Fabulous restaurant with the nicest waitress ever …. so lovely. Food great, atmosphere great and staff all so friendly. Looking forward to going again. Definitely recommend. Good for couples or groups; a meal out or celebrations. Brilliant.

I visited this restaurant for the first time last night, the food was amazing, with a great choice, and the service especially from Zeynep was outstanding and she made us feel special. Apparently they have a belly dancer there on Fridays so I will definitely...

Thank you to all at Flamm restaurant for such an amazing night! We had a wonderful welcome and the most delicious food and drink it beautiful decor! The food was stunning and we tried lots of new dishes, looking forward to returning!

Friendly welcome, great ambience, excellent service, lovely setting. Warm and friendly staff, food was fantastic - cold meze starter was so delicious, lamb casserole and lamb skewer were both different and very tasty, good red wine too - Chilean cab sav. Really would highly recommend...

We enjoyed a wonderful evening in Flamm last night. Having ordered for home delivery many time we already knew the food would be delicious and it really was and more. The restaurant is very well laid out and comfortable. The staff at the restaurant were...

Just visited flamm. Food was excellent. Staff were lovely and friendly and all at a reasonable price. We will be back soon with the rest of the family. Highly recommend.

Just had a lovely meal will definitely be coming back service was great food was amazing ambiance was lovely

My wife Sharon and i visiting Staines this afternoon, found Flamm, a lovely Turkish restaurant. Had a lovely afternoon lunch. Excellent food and wine, lovely staff. Will definitely come again.

Lovely relaxed atmosphere. Decor nicely done. Food was delicious and prompt. Service was welcoming and friendly. Highly recommend. Ozzie was the most welcoming host.

Perfect service no rushing between courses very generous with portions ambience amazing service top class warm friendly and so inviting cannot recommend enough

First time here but definitely not the last. Amazing food - Had the Ali Nazik, the lamb was so tender, and could taste the smoke in the aubergine purée. Gorgeous. Would recommend to others.

Staff very friendly, food really tasty, I would definitely recommend as a restaurant to visit if you like tasty food that's good value for money.

Friendly staff , great service , fantastic food and very reasonable price , the mixed grill that I had was far the best I have ever tasted all the meats were cooked perfectly

It was brilliant however, getting worst every single day. I would not recommend it at all. I ordered Ali Nazik, the aubergine was supposed to smoked but they boiled it. Which it was not Turkish cuisine.

First time here . Really impressed , really good , fresh food . Very friendly staff . Already planning next visit . Highly recommend

Enjoyed a thoroughly delicious three course lunch (set menu). The food was spot on, tasty and authentic. The moussaka was divine and the lamb skewers tender. The added touches of fresh bread olives and dip were greatly appreciated and devoured. Service spot on - thanks...

2/9/21 I have been here many times for special occasions, work lunches, family dinners and the food is always to die for. Amazing choice of delicious dishes on the menu and great price. Very friendly, accommodating staff and the Manager Aussie who served us today...

What a wonderful place! We had lunch and given starters for free. The quality of the food and service is amazing, cannot fault and highly recommend. Will definitely be recommending and returning, thank you very much for a lovely lunch today.

First time we have visited this restaurant. The food was absolutely delicious. The staff were very friendly. Only let down was the wine selection but other than that I would highly recommend this restaurant. Will defo be visiting again very soon

My Mum and I popped in for lunch today. Delicious food and brilliant service. The moussaka and salad were lovely and Mume enjoyed the kebab. Thanks Ozzy and team.

Visited today for a birthday lunch with my hubby. We were greeted by the delightful Ozzy who ran through the menu options. OMG the meal was just amazing, I would highly recommend the lamb skewers...delicious!! Looking forward to visiting Flamm again soon. Elaine

I was there on the weekend and experienced an amazing evening. It was very busy and the atmosphere was incredible! A gentleman with a while beard was serving us and looked after us all evening. He was extremely polite and very professional with us. The...

Having recently visited Flamm I wanted to leave a review due to the exceptional service. The food was amazing. There was an abundance of both meat and vegetarian options on the menu, of which we ordered so much. We were all very happy with our...

I was so amazed by how fresh and delicious the food was! Our waiter, Ozzy, was so warm, kind and helpful would definitly go again. 10/10

Just had a great evening at this restaurant.Food wonderful,staff superb, they create a brilliant atmosphere and all seem to love what they do.If I lived locally I would be here all the time,if you ever open In Birmingham let me know. Thank you from all...

Outstanding service and absolutely amazing food. The best Turkish restaurant I’ve visited... Great cocktails too ☺️

I am glad to be able to review Flamm as my 900th Trip Advisor review. I visited here recently with my family while on a boat trip on the Thames and it was excellent. The food was beautiful, the staff courteous, friendly and conscientious (very...