Flaming Grill in Salford

Me and a friend called in for breakfast this morning. 14/5/2025 First complaint was the time we waited for our food it was over 45 minutes wait considering the pub wasn’t that busy we didn’t understand the wait? Second complaint the breakfast wasn’t up to much no mushrooms on our breakfast witch is pretty standard standard on a full English? we were served up dried baked beans overdone eggs and two rounds of toast that I nearly broke my teeth on the bread was like rock!! The royal sovereign is a beautiful friendly pub but the standard of food is letting it down 😩 pull your socks up the royal sovereign.

I had such a lovely visit last week! Had the Korean BBQ burger and it was so so good!! Would highly recommend. Peter, the manager, is a top tier bloke and has really turned this pub around!! Good for him! Adam and Cameron were so lovely when serving me too! Will be coming back!

Fanstastic staff gd food very clean pub

The mosy abysmal service imaginable. The bar staff repeatedly ignored the queue and served regulars ahead of others. The landlord is rude and stupid. Don't bother saying "oh please get in touch" because you have all the information you need. Fix this abysmal situation, it's continued for years.

Brilliant nice food, great beers and good atmosphere.

Came for dinner on 28th April waited absolutely ages for the food. I asked barmaid to bring dessert out in 10 mins still sat waiting 20 mins later. Gammon was burnt underneath and peas were missing off the sausage and mash. Very dissatisfied.

I went in there for a drink and a little bite to eat and everything was amazing and the staff were really helpful and couldn’t do enough especially the waitress called lucie

Amazing staff and very friendly, the food is amazing and couldn’t ask for a better place to spend a weekend. Keep up the amazing work guys. Beth deserves a pay rise as she is the life of the party, pay up Pete

Despite being busy frequently, the staff in this pub go above and beyond to provide great service. Particular shout out to Beth for always checking in with our table whilst serving us and big compliments to the chef!

Food takes hours to arrive and is often cold. Staff also seem completely disinterested in customer service. Ordered a pint on the app and didn’t arrive. Be wary taking your dog here, other patrons often don’t respect boundaries and don’t teach their children either.

Fab atmosphere here tonight for the quiz, food was as good as ever, and drinks were perfectly poured. Staff are amazing

We got given some else's food order. The server put the food down and it was similar to what we had ordered but clearly not ours since it had meat on it and we got vegetarian. After saying this is ours to the waiter and they replying "what about it". I pointed to what we ordered on the menu and they walked away leaving someone elses order right in front on me. They then gave us our right order and gave the food that had just been on our table to the original table. Its not the fact its the wrong order but the fact that they were rude when we were trying explain its the wrong one and they left someone elses order on our table and then gave it to them. After all that the food is just not nice. It was dry, tasteless or just plain boring.

We’ve been loyal customers of the Royal Sovereign for a long time, but last night’s experience was not only disappointing, it was chaotic, unprofessional, and, at points, deeply disrespectful. We placed five food orders, and three of them were served incorrectly. Despite never selecting the option to swap chips for salad, that’s what appeared on the bill and this mistake was used repeatedly to deflect responsibility. One of the waitresses came over three separate times just to show us the receipt, as though flashing a piece of paper would magically correct the error or justify the cold food. The meals were taken back and returned cold. When we asked to have the chips added (as originally ordered) we were told we had to place a new order (which we then did). No apology. No effort to fix it properly. The bread and butter? We ordered three portions, which was clearly listed on the bill, but we were served one plate with four cold (straight from the fridge!) slices of bread and only two tiny butters. When we pointed this out, they took it away… and never brought it back. The BBQ sauce we ordered never arrived. We waited so long for drinks that we had already finished eating by the time we had to remind staff to bring them. Again, no apology. The manager (blonde, with hair tied back and glasses) was the most disappointing part of all. She was visibly flustered, dismissive, and completely unapologetic. She blamed us for the food being cold and tried to claim we’d only ordered one bread and butter despite the receipt showing otherwise. Her excuse after pointing that out? That “it was all on one plate.” That doesn’t make it correct, it makes it careless. We were eventually refunded, but the damage was done, not to our wallets, but to our trust. This wasn’t just a bad night. This was a total failure of basic service, communication, accountability and a complete disregard for customers who’ve supported your business for years.

It’s a solid enough boozer and the refit and refurb they’ve had done does hit the sweet spot. However. They’ve started getting people to queue for the bar. Can’t believe I’m even typing it. Queuing in t’pub. It’s a disgrace to Salford, to Manchester, to this fine country. Doesn’t even help either like, took me 12 minutes to order one Guinness. Drop the woke queueing nonsense and I’ll be back the ol’ Sov, cheers.

Thank you Peter (manager) for arranging the BBQ sharing plater. On a visit we were disappointed that it was out of stock but Peter kindly said let him know in advance when we were coming down and he would make sure we had one. The food was a delightful feast and well worth the extra trip down.

Staff are amazing everyone is warm, welcoming and friendly nothing is to much trouble.

Went for a meal with my husband and daughter. Asked for a senior meal of garlic mushrooms for starter followed by sausage and mash. What a disgrace!!! I got my starter and meal together, mushrooms were cold but I ate them. My main meal was cold and the gravy wasn't even warmed up!!!! I sent it back but by the time my meal came back my husband and daughter had finished. My meal came back with incinerated sausages . Never again. Absolute dire.

Mandy (manager) is lovely, very welcoming and willing to help nothing is to much just ask.

the food isn't great but is definitely getting better. I have been on multiple occasions. I can not fault the service and I think the managers and staff are very friendly friendly and willing to help nothing is to much and the manager and definitely willing to help with any complaints you have as it is there priority to make your experiences good. the atmosphere is very friendly and welcoming.

I tried the chicken tacos yesterday and they tasted amazing. I will definitely be having them again! High compliments to the chief.

Visited today for the first time, have to say the place was very clean, including the toilets. Ordered a fish and chips which was absolutely delicious, the fish was perfect, flaky and tasty and the batter was crispy and not oily. Very nice staff, attentive and polite. Thank you for a lovely experience

Lovely and clean, attentive staff and the find was cooked to order and served Hot, unlike many other establishments i can think of. I would recommend the Royal Soverign anytime

Been for food a few times, always spot on. Recommended the steaks.

Abhorrent food. I honestly don’t know who they’re paying for good food reviews! We came back in today for first time since renovations, alas the food wasn’t gussied up as well 🤢 The Mac & cheese was part seperated in its dish, either frozen or it hadnt been mixed up properly when it came out the can! The nachos.. I’m confused how something covered in jalapeños could be tasteless. I wish I hadn’t bothered! The food was left on the table as we walked out - staff not even arsed to come do the obligatory “how is your food”. They already know how it is!! And they’re laughing at the customers whilst they hiding away. Their usual long queue for a drink, one staff member on the bar - who’s queuing back up to inform staff the food is inedible. You should be embarrassed to fail so badly at basic pub grub. Nothing has changed at this pub, except they have a large decor bill that needs paying off. Don’t bother calling in for food!! Much nicer local pubs for a quick bite - they aren’t bothered how your dining experience went.

One of the waste Sunday dinners

What a difference the management has made to this place, welcoming , lovely atmosphere, customer service was amazing (landlord was lovely), really accommodating to dietary needs food was delicious and definitely value for money, definitely be returning with mum and rest of family- highly recommend 😊

Not had pub food for a while and this was better than i thought. Highly recommended A*

Decent family pub with good value food and lots of screens showing all the sports.

Myself and work colleagues went for our Christmas meal here. The table was decorated really nice, the menu choice was really good. The food was lovely and great value for money. Staff really friendly and attentive couldn’t ask for more especially as our group was a large group. Atmosphere was great and the outside are look really well done, plenty of comfortable seating inside and out.. outside area will be great on a warm day plenty of umbrellas for shade if you don’t want to sit in the sun… definitely would recommend to family and friends.

Mandy and Bethany always welcome with a smile

Bethany and Mandy were very welcoming and kind . Good atmosphere and service

Food and service was fab can't fault it

Fantastic service food lovely friendly staff all ways will come back

Amazing experience! The service was absolutely fantastic—friendly, attentive, and professional. The food was delicious, fresh, and beautifully presented. Everything was well-organized, and the atmosphere was warm and welcoming. Special thanks to Bethany for going above and beyond to make sure everything was perfect. Highly recommend and will definitely be back again!

Had to wait an hour for food and Possibly the worst steak I have ever had and my wife's lamb kofta flatbread was dry as a bone and virtually inedible. I asked for mustard and was told that they don't have it 🤣 The guys at the bar were charming, which sadly is the only positive I can give it.

Ordered fish and chips, received about 7 (yes literally) chips. Won't go back. Scam.

Feel bad leaving a negative review as the staff were really nice and clearly work hard. However we went here for a few drinks after work on Friday (we work in the hospital across the road). We witnessed 2 fights and the police had to be called. People were openly taking and selling coke in the toilets. A drunk guy threatened to punch my female friend because she wouldn’t give him a cigarette (she doesn’t even smoke). It’s a bit like a human zoo which is fascinating for a bit but then gets pretty scary. I won’t exactly be rushing back.

Good pub did not try the food . Staff friendly and polite good selection of drinks

Booking via the app was easy. Plenty of parking. Table was reserved when we arrived. Food & drink were easy to order via the app. Food & drink were delivered quickly, and everything was nice.

Food was excellent. Staff very polite and helpful

OK, usual pre made warmed up food from a chain restaurant pub. Food was edible. Had an OK meal.

I called recently, and must say the service was amazing , Nina was always on hand to help with any query, food was great and very well priced great value for money 👍🏻👍🏻

Overall the Christmas dinner was really nice felt like we were rushed around as we had to wait ages for the dessert but otherwise it was good but we feel like we had to force ourselves to eat the dessert fast

Booked 4 of us for festive fayre the food was very nice. The staff went above and beyond for one of my party who changed their mind about what they had pre-booked. Bar staff friendly and prompt service. Nice relaxing atmosphere had a great afternoon thank you

To Lucy and the team. This is Josh, I've been a few times and Lucy has been great, always rocking a 5* smile and lovely personality. Wishing you all a lovely Christmas x

The price quality is reasonable and the beers are affordable and varied.

Went for gammon steak and chips was delish and the presentation was amazing

Service was great. Food was served quickly, looked great and tasted spot on. Really excellent experience nothing was too much trouble for the staff. Definitely will be back.

Can get a bit rowdy when football is on but generally a decent spot for a good pub lunch. varied menu, loads of indoor and outdoor seating and recently renovated!

The staff were very lovely and welcoming. The food was delicious, and the service was great.

Our football team come in here on Sundays after our matches. Always plenty of space to accommodate us, prices are reasonable and everywhere is clean. Nice touch from Anna who remembers our drink orders.

The staff are very friendly especially Allen Jackson is extremely helpful and considerate, and they all have a charming manner.

Great place to eat. Food was hot, fast service, and good prices on the food and drinks

Absolutey awful food, awful service would not recommend a visit to the toilets truly despicable and unhygienic. Food cold. Food everywhere. Floors clearly hadn't been cleaned. Table dirty and sticky. Wouldn't feed to a stray dog. Best thing was leaving. Truly an awful establishment

This is such a lovely place,all staff are friendly and welcoming,I’ve been staying in accommodation nearby and coming here between visiting hours at the Salford Royal,I’ve been made to feel safe and welcome,food,drinks and service are great and I can say with 100% honesty that the mixed grill I had was THE best I have EVER had,so thank you to all the team,your definitely my “local” whilst away from my hometown,thank you guys….Heather xxx

Nice place for a few quiet beers 🍻

Excellent food and service but advertising free parking ? We came just over a week ago and got a parking ticket ? We would of happily paid to park if we had of known

Come in all the time, staff are outstanding, Especially Mandy, Allan, ollie, mollie and lucie. Will always leave with a smile.

Lovely atmosphere and good food.

It I'd was it is. Food was good for money.

Local to me so ok for a quick pint pub grub is OK 👍 big garden with screen ok in summer time

Food was lovely, exceptional service.

Excellent venue and staff. The food tasted burnt. The coke was watered down. Poor quality for such a nice place

Great pub food, great atmosphere tv and string lights In the pub garden. Lovely place for a drink and to relax

Lovely meals and great bar staff very friendly

Food was lovely, staff pleasant x nice atmosphere and lovely staff, xx

Dined here evening time recently. We had reserved a table, and were seated and served by Tom. Very pleased with the food, which was delicious and good value too. Tom who looked after us was polite friendly, and ensured we had everything we needed, including drinks. Pub was clean and tidy, I look forward to going back soon.

Dined here evening time recently. We had reserved a table, and were seated and served by Tom. Very pleased with the food, which was delicious and good value too. Tom who looked after us was polite friendly, and ensured we had everything we needed, including drinks. Pub was clean and tidy, I look forward to going back soon.

I recently visited the Royal Sovereign for lunch with two other people. I have visited several times and have never been disappointed with the menu choice or quality of the food. A member of staff Tom made us most welcome on our arrival and took us to the table we had booked. He quickly took our drinks orders and obtained a menu for one of our party who has a gluten free diet. He returned shortly afterwards and took our order. The food came and was piping hot and cooked fresh. Tom returned to check we were happy with the food. The staff were busy at the time but no issues with delays. We will be back. Well done

I recently visited the Royal Sovereign for lunch with two other people. I have visited several times and have never been disappointed with the menu choice or quality of the food. A member of staff Tom made us most welcome on our arrival and took us to the table we had booked. He quickly took our drinks orders and obtained a menu for one of our party who has a gluten free diet. He returned shortly afterwards and took our order. The food came and was piping hot and cooked fresh. Tom returned to check we were happy with the food. The staff were busy at the time but no issues with delays. We will be back. Well done

Took our grandson here on Friday 9th August 2024 for tea food was lovely as always service with a smile staff are so friendly would definantly recommend

Very deceiving how big the pub is. Good service and comfortable

3 meals & drinks £35. Tasty food. Hot day sat in the beer garden. Served with a smile and in good time.

Pub grub. Good beer. Large beer garden, on main road.

Came here with the family on a day out Allan who served us was great sorted the problem we had with seating definitely recommend

Great local pub, good food and atmosphere, thanks to Lucie for great service and the food made by callum was great

Best pub everrrrr. Lily, alan and Mandy best staff yous have. But DJ nights need to come back made the place better

Both Allan and Lucie are an absolute credit to this establishment! Both are warm, friendly and make the time spent here a pleasure! Excellent customer service, nothing is too much trouble and carried out with a smile and politeness

Allen&Lucie are both lovely people, service was impeccable with a smile, nothing too much trouble for them, a pleasure being served by them

Great atmosphere and brilliant service food let's it down. Sunday dinner turkey was dry and overcooked. Roast potatoes deep fried far too long and carrots still frozen in middle

Mandy and Alan were fantastic great service will be back again xxx

Came in for the quiz, all staff were amazing, mentions to Allan and Jackson, top tier

Food menu varied and quite inexpensive, can use blue light card for discount. Crowd can be a little noisy but great on a quite night or afternoon. Parking free for customers, you now have to pur Reg in once inside pub. Pool and games available and children permitted. Outside eating and drinking. Today our food was unfortunately not good at all and missed items, and will be giving it a miss in the future. Error wqs corrected but by time missed items arrived food cold. Young lad waiting on tablets brilliant customer service.

Was there recently with my family, don't think I'll be back. There are better options for a family meal.

Great place. Great staff. Prices good. Food good. Special mention to Allan. Very polite and chatty, A credit to the sovereign.

Me and my partner came for food before the England came started. The pub was busy but we were served our food and drinks without delay. The food was delicious. A very special mention to the staff. Even though they were running around due to buisness levels, they were smiling and very polite throughout. A great credit to the pub. After recently buying a house in the area, we look forward to going back again in the near future. Thank you.

Good service and advice about the food from Allan, the whole experience was good

Mandy served us first rate food was on point drinks spot on cheap as well can’t fault anything

Super food and great service from Allan

Standard pub fare! It is great to watch sports....but the system for serving customers is very bad, no order to who gets served so ends up with a lot of queue jumping which is frustrating lots of staff behind the bar, hardly any serving customers just get ignored not even acknowledged when you approach the bar.....very poor customer service!!

Massive thank you to Allan, very kind, very polite and very approachable, lovely food as always. Be back soon no doubt

Sunday lunch with grown up kids.. Good value for money. Great atmosphere

There are not many pubs around so this is our goto place. But that doesn't mean that this in any way less. Great food, staff and obviously drinks. Great atmosphere especially match days.

Went in on Saturday evening, it was quite late and not very busy. Bouncers were friendly when I entered and the bar staff were very nice.

Great food reasonably priced ,friendly staff. Beer bit pricy.

Food was absolutely spot on, couldn't fault it.

Food was nice but waiting 45 minutes for a slice of cake completely ruined it , won't be going here again .

Not sure what’s gone on in this place. Plenty of staff walking in round , sometimes not doing much to be fair and I’ve worked in bars and pubs so I can tell you that your either over staffed or you have lazy staff. The one thing that is mind boggling about this place is queuing for service! What happened to going to the bar and just being served by 2 people stood behind the bar at a single pay point when there are several along the bar? It’s the most backwards way of serving I walked out yesterday as there was a line to get served, a line! There shouldn’t be a line in a pub, yes 3 deep at the bar when it’s busy I get it but a line in nonsense, no other pub operates in this fashion. Get your staff to be on the bar and serve people as they walk in or where they go to the bar and stop this queuing malarkey! Whoever the manager is needs to ask themselves a few questions if the queue was too the main entrance on Lancaster Road how many stay did you have on after 6pm and question what were they doing when people wanted serving, we left with 6 other people and to be honest I will not be returning if you have to queue up for a pint! I want to go to any part of the bar as is the norm and for the member or staff working to acknowledge me and serve me where I’m stood. You don’t get this service in any other pub, I don’t know why your employing this trait.

There’s not many people at the bar and it’s taking over 1.5 hours for our online drinks to come. A little warning would have been nice we would have just ordered at the bar. Feels abit ridiculous, perhaps it’s just a joke

Fully refurbished, great garden, very good menu, fair prices