Five Guys the 02 in Greenwich

Thanks for a great cheeseburger answer the fries (how anyone eats more than the small portion when paired with a burger is beyond me) were actually better than normal. Just one request- please offer brioche buns (I don’t mind paying for the extra cost).

Had 4 x burger meals before a concert as they were one of the few places without a queue to get in. Soon found out why, burgers were OK, but no better than other cheaper places but double the price. Chips were horrible, not crispy at all, and almost like rubber. Refillable drinks were good though. All in all, it was a quick food fix, but no better than McDonald's

Nice place , nice staff , very tasty food , fresh as always , so friendly people , the burger I eat was so nice and the fries also , I love this place ! ❤️

You know what you get with Five Guys! Good burgers and fries with good ingredients! The burgers are always moist and you get to choose your fillings! The fries are great and plentiful and free soda refills are appreciated! Service is quick and ok the prices are a little high but the quality is consistent!

Very moody reception. The woman serving just stared at us on arrival. No "Hi how can I help" or any smile, just a moody stare like we were some sort of inconvenience to her, all very weird. She did this with all customers that I saw arriving, she said nothing, just a grumpy individual with ZERO customer service skills. Food was ok, nothing special, standard junk food really.

Best burger every tasted Met with kind servers Would recommend family and friends great location and food for the price

Actually quite a good burger and decent skin on fries. Vanilla milkshake was good despite being small. Problem will always be that it is still a burger, fried and a milkshake. Better than McDonalds (what isn’t!) but no way should a meal like this cost nearly £25 per head even in London. So end result Food good but massively Overpriced. The decor makes me think of a basic canteen aswell.

Nice spot for lunch Good food nice staff only just found out they do a pistachio shake ill definitely be trying that enjoying that next visit 😋

Great experience , phenomenal burgers, the children was were happy with the hot dogs, plenty of fries , delicious milkshakes, great customer service

I want o2 with my family after the I had some nice food Is so good I’m so happy because all the stuff from there are to nice to my family Thanks to 02 five guys

We visited Five guys at the o2. We all ordered burgers and enjoyed choosing from the various toppings available! I planned to buy a large fries for my son and I to share but we are advised that regular would be enough - there were so many that they could have fed all 3 of us!!! I ordered a refill and enjoyed the huge range of drinks, especially the grape Fanta (brought back memories from our visit to America last year!!) My mum and son both had milkshakes, which they enjoyed. It was quite pricey but we thoroughly enjoyed it!

I’m a huge fan of five guys burgers generally and was super impressed by the service I received today too (7.30 pm 29 July) I had a problem with an in line order - I let the queue manager know and she really ‘owned the problem’ for me. Ultimately my issue was elevated to the manger who was also extremely helpful. and resolved the problem to my satisfaction. Great going guys, thanks!

This was my first visit to the o2 arena and wanted something to eat. Everywhere had cues outside them so opted for a kind of fast food. We ordered 2 burgers 2 chips and 2 drinks to which I found the prices extortionate for what we received. The total was £43 for the above for me and my son, and we did not even manage to sit down for that price. We had to eat off the five guys sign by the front door. This was not an enjoyable bite to eat before the event we were going to watch. With the cost of everything and the train to London this was an big expense that I had not counted for. Think before you eat here and check prices before buying.

I made a complaint to customer services about the quality of food we had from you, burnt burgers just generally shocking for the money we paid. You responded with lies saying we approached you and had the food remade- at NO POINT did we have food remade for you and I ask you to review CCTV and share this because it's news to me! I am appalled at your lies.

Picked up a burger from here before a show at the 02. We ordered quickly and the burger was ready a few minutes later. The burger was really nice and juicy, just as I’d expect from five guys

A blue light card holder discount of atleast 10% off at weekends and 15% Monday- friday would be appreciated still cant believe they dont. Also kids burger for £5 with a free milkshake with any adult meal would be a good deal for families 1 working parent having to pay for 2 or more is just too pricey but kids absolutely LOVE five guys and the colouring. 1 large chips is enough for 2 children Even me and my mum shared 1 big portion here. Five guys at 02 needs to move to a bigger restaurant or open another one outside the 02

We picked here after seeing the restaurant in other venues, unfortunately it was difficult to understand the staff manning the tills, we didn't get exactly what we asked for, tables outside were not clean (we used our own wipes) and to be honest the burgers didn't have flavour. We spent just shy of £100... Struggling to see value for money.

Ok, this is bound to be a busy restaurant as it's at the O2, but it was total chaos. If I am very bad before I die, this will be the hell I am reincarnated to. Absolutely no organisation for purchasers at all. We queued outside where there are no menus and had to rapidly read the menu as we entered to place our order. The preparation staff were demented, screaming out random order numbers as there are no screens to flash up when orders are ready. The noise was immense. Unbelievably, they were taking Deliveroo orders and there were delivery people fighting their way through the crowds to make pick ups. Why would they not suspend that at busy times? When we finally received our very expensive meal and open the bag, it was clear items had just been lobbed in. The chip cup had been put in upside down, the foil wrap on one of the burgers was undone, so there were bits of gherkin and burger sauce all over them and the bun had separated from the burger. The drink refill stations had run out of almost everything except Sprite and some raspberry thing. Nobody refilled them while we were there. There were no straws and the mayonnaise dispenser was also empty. There were sacks of peanuts but nobody was offered them, so at this branch they seem to be for show. Tasty burger, horrible place.

I'd heard of five guys but never been to one so decided to give it a shot. Service was very quick and good. I had the cajun fries and they were oversalted, cheesburger was great. Honestly I felt the food was twice as expensive as I would like but its an 02 restaraunt so I get it and im not taking a point off for it. If I need to eat something at the arena again I would try something else.

Went with my son before WWE at the 02. Service was good and staff appeared to enjoy working there. As for the price £36 for two regular burgers with regular chips and two milkshakes - Pretty steep but you are at the O2. The Food. Chips were very well cooked and huge portion but far too over salted. The burger was the opposite - needed some salt (well some flavour). Shakes were very good. Probably wouldn't try again due to the price.

Went in to have a quick snack before the concert at the O2 and it was a very well run system, you order then wait until your number is called out. Which is odd way of doing that as you would think an display unit would show the next order number ready like McDonalds does but no its just a person calls it out while it can be very noisy? Anyway the burger was very good and you get plenty of chips if you order Regular. Seating can be limited especially when its very busy. Prices as with all things in O2 are expensive.

Five Guys employs staff who cannot speak nor understand English. I asked if there was a vegetarian burger as it was not on the menu. I was told "Yes" in some gibberish that passed for English and received a vegetarian sandwich - sautéed vegetables on...

Chips completely cold and burger too , was just 12 o’clock and 2 tables in side 😒 Not sure what happened

Meat very dry and rapidly approaching it's sell by date, lukewarm hamburger. Extremely expensive. Very slow service considering the amount of people working there

Cant believe that people pay the prices for this stuff when its bordering on Mcdonalds quality. Really soggy buns, poor quality patties , and mass -produced ingredients - cooked by people who dont really care. Typical American crappy fast food - with a high price!...

Great five guys Brilliant service Great food Would defo revisit Staff were very friendly and attentive

Just pop in with family for quick meal. Food was amazing, really fresh, burger and fries amazing.. But the price is to much... Me, wife and 3 kids spend £78 for food deliver on bag in table and burgers wrapped in aluminium foil!!! Was first...

This place is a zoo. We needed something fast at the O2 and all other restaurants had queues. Five Guys was fast and the food was ok but nothing special. The burger was in a sesame bun so top marks for that (not a fan...

Food was okay, just okay. Burgers were tasty, fries bland. Drinks ridiculous prices and the whole experience felt like an expensive McDonald’s. Service ok, everything made to order so a bit slow but that isn’t really an issue. Tables clean.

£33 for 2 hot dogs, a kids burger, 2 drinks and 1 portion of fries is a rip off to start with. Their card machine wouldn’t work which was apparently my fault, eventually I persuaded them to try a different one and paid. The tables...

Went here ahead of the impractical jokers show, this is by far the quickest service at the o2. The burger itself was ok - a little stodgy, chips were tasty however. The 'hard shake' is a rip off - you cannot taste the alcohol in...

Found this place very expensive for burgers that are at the at the best marginally better then Mc Donald's. The bacon was like chewing an old leather shoe I asked for lettuce and tomato toppings a d got a very limp lettuce leaf and two...

Never visited this chain before can’t praise it enough, fabulous tasty burger with a great choice of additions, never enjoyed a burger so much as this one, will definitely be looking out for this chain in other cities. Highly recommended to all who like a...

I do like the food here, the burgers are cooked to perfection and the portion of fries are huge! The refill soft drinks and free peanuts are a bonus but the least they could do for the prices. Two meals of burger, fries and a...

Ali Waqas was fantastic in customer service, he acknowledged me when i was queuing up and I asked him how long will my food take he replied saying “5 minutes and 20 seconds” and my burger came out in 4 minutes as I was in...

We had the best service with Janos(manadger) He was recommended the best mix topping for our burgers 😊 It was really juicy the food and friendly & helpful service ! Thanks guys! C u soon

La réputation des Five Guys n’est plus à faire, mais elle se confirme, le Cheese Burger sont excellents, la Bacon...

just too rich, and too many flavours. the potatoes are fun to start with but they quickly become coarse and heavy. Not my style

Came here for a bite to eat before seeing Kiss at the O2. Ordered the plain beef hot dog, a large cajun fries and a Brooklyn Lager. The hot dog was so nice, could have been a bit bigger though. The portion of large fries...

We visited recently prior to going to a concert at the o2, the menu of the course is the same as any other five guys, but I do have to give props to the service. Whilst there was a wait it was running like a...

This is a good burger, but not a great burger and so for £10 that’s a bit steep. It’s always so busy and so feels a bit rushed. Hard for the safe to keep tables cleared and clean so they are always a bit greasy....

I took husband for a lunch date at his favourite place to eat. I’ve been here before and wasn’t so impressed but this time round was much much better. My only down fall with eating here is the music is way to loud and we...

Visited here before a concert and it was very busy which might account for the not-great food. Quite how a this burger, fries and albeit refillable drink, can be worth £17 is beyond me. I had a ‘fully loaded’ burger but the term is misleading....

We called in here to see what all the hype was about, we were not disappointed. Great burgers, however you want them, great fries and cool atmosphere. Will definitely visit again.

I'm not sure why people like 5 guys so much. It's probably the slick marketing or it might be the fact that most people don't know any better. If all you have ever tasted is Mcdonalds or Burger King then this is going to wow...

Came here to grab a burger and the manager gave me a free drink, thank you so much! Very kind of you.

Visited for my Birthday and although it was the lunch rush staff were polite and efficient. The burgers are cooked just right and taste absolutely amazing. Myself and two others ordered two ‘little fries’ between us which are locally sourced and taste great. There were plenty in the styrofoam cups provided and even more in the bottom of the bag! With the drinks machine you’re spoilt for choice with some flavours being unavailable to buy in U.K. supermarkets so the free refills certainly come in handy. I then went on to have a milkshake with peanut butter and Oreo cookie pieces chosen from the toppings provided and I highly recommend this combination to anyone who loves the taste of Reeses. Although the price point is higher than most fast food places it’s definitely worth it for the occasional treat.

Total lecker die patties sind so als hätte man sie selber zuhause gemacht schön große Auswahl an Belag bei den...

this burgers are the best I ever had (so far). The service is quick and they still get them so good.

Amazing burgers fries and hotdogs. Really enjoyed, service is fast and efficient. Will try again. Just great burgers

I’ve changed my mind on Five Guys after my recent trip, I now love it like everyone else does. It’s a bit on the pricey side for essentially a fast food chain service but the quality is very good. Burgers are delicious, chips are great...

Really slow service - food arrives cold. Not as generous with their fries as other five guys stores are

At Five guys they offer you burgers, dogs, fries, soft drinks. Everything is made for you, i.e. freshly prepared. The concept is good although the quality of food does not always meet expectations. And of course the expectations are high when a simple burger costs 7 pound sterling. In this particular case the burgers weren’t as good, the fries not really hot and the restaurant was lacking cleanliness. I personally like the Coca-Cola drinks machine. It offers a wide range of drinks that you do not get everywhere.

We went to the movies at The O2 and had a burger at Five Guys. I have been there at in the US and the food was as delicious as in America. Tasty burger, loved the spicy fries and efficient food service. It was packed with guests after the cinema, but Burger was ready after 10 minutes.