Five Guys Brighton Marina in Brighton and Hove

100% perfect! The staff & atmosphere was outstanding! The food is out of this world amazing. I definitely recommend & would rather spend a little more for better quality food

Dreadful branch. Walk in and you are met by the stench of old cooking oil and grease. Staff are miserable. Food overpriced for a basic burger. Place usually empty for good reason. Invisible management. Will close soon when people get fed up of the rottweiler staff and daft prices.

Best burgers how you like them. Fantastic place to visit when it's a stormy day with waves crashing over the harbour wall!

Had the most amazing experience at Five Guys Brighton Marina, drove from Eastbourne to get the famous burger on New Year’s Day and was met with the most friendly and welcoming person called Sarah. The customer service was some of the best I’ve experienced and I travel the world as a sports commentator. Sarah recommended a shake she makes that I’ve never tried before it was amazing (I will now call this the Sarah special). We left with a smile and a full belly, she really is a star and stands out as the most positive experience to date at a food establishment. We had an amazing and outstanding experience, thank you Sarah see you next time!

Really tasty food, tried Five Guys for the first time and I loved it. The hot dogs and fries were amazing, and the drink selection is vast. Would definitely go back for more! They have bathrooms as well which were nice and clean.

Great food. Very close to genuine American Burgers. Tasty fries too. A little over priced. Milkshakes thick but flavours not mixed that well..and again over priced. Free soda refills though!

Ordered via Deliveroo. Fries and burgers were massively overcooked. You could actually peel off the burned meat. Shouldn’t have been sent out , very disappointing.

This was my first time to Five Guys. What a pleasure to have Sarah explain the menu and her hospitality. I really enjoyed the burger, chips & milkshake I had. I recommend five guys & will come back.

The promise time was 6.52 and the arrival time was 8.01pm! Horrendous!!

Just an overpriced McDonald's in my opinion.

love this place, staff always so lovely 💕 it has such chill vibes, fries are the best, never out of ketchup or mayo and unlimited drinks also lovely view and great fresh air

Would have been nice if they got the order right I ordered a cheese burger not a over greasy bacon burger, sort it out

Sarah’s service was exemplary and she was very kind also.. my friend likes your shakes so it was a trip here for him. Many thanks 🙏

we traveled all the way from Leeds to visit Brighton, and our Five Guys experience made it absolutely worth it! Sarah provided outstanding service with a superb response to every request, making us feel truly welcomed. The food was delicious, and the atmosphere was fantastic. Highly recommend this location – we'll definitely be back next time we're in town…. 10/10

Better burgers than McDonald's but at twice the price, and with the sane fast food chain atmosphere

We stopped by for a meal after the cinema and had a great experience thanks to Aiden. He was very friendly and made the visit even more enjoyable by talking with us about horror films. His great attitude and excellent customer service really stood out and made our meal memorable. The food was also amazing - we would definitely come here again!

Amazing service and delicious shakes😍

I am very thankful to Scott who made our experience at five guys beyond five stars. He’s very smily, friendly and helped us choose what to order and the quality of the food was outstanding. Thank you Scott for adding extra spice to Five Guys.

Really nice food and atmosphere specially a staff named scot he was so nice and made our day.

A good store with nice, helpful and polite staff

Good overall. Expensive for fast food but tasty.

To be honest, I think the burgers at Five Guys are the best flavoured and moist burgers anywhere. They are never overcooked or dry. It's a little pricey, but you pay for great quality. The fresh milk shakes are better than Mc D. I treat myself once a fortnight. Thank you, Five Guys. Keep up the good work 👏 🙌 👍

Undercooked fries and patty. I have been eating five guys years before even come to UK and this is 1st time ever had undercooked food. Didn't eat hardly anything. Considering price pretty poor service and this was at 11.30am so def not busy

Following the delivery drivers location for 20 minutes being a 2 min drive away my food arrived cold.

Went yesterday to order a takeaway and brought my dog along. I walked in, dog in arms, making it clear I'm getting a takeaway, and that there's nowhere to tie the dog outside or is there any signage. While I understand their no-dogs policy, the way the staff communicated it was disappointing. Charging towards me in numbers, they were passive-aggressive, with a snotty and unwelcoming attitude, which made the whole experience uncomfortable. "No dogs allowed, I can't take your order" (arms crossed, drowning) - no problem, but what's with the attitude? I shared my feedback with the manager, who was professional enough, but her response—"sorry you feel that way"—felt dismissive. Her intentions were good, she seemed unaware of how they came across and seemed unconcrrned. Unfortunately, intention alone isn't enough when it comes to customer service. Moreover, I go to my local in Wembley Park and Park Royal, and they handle this situation like pros...so there is a benchmark for consistent good service.

Absolutely diabolical service. My order says it’s been delivered, but hasn’t. The driver has stolen my order. I am absolutely livid!!!!

The place to come for beef burgers, fries and refill drinks! Brilliant place for kids and they also have beef dogs for those who would like to try something other than burgers.

Massively overpriced, but you still go 🤣

Food was brillaint, nice chilled atmosphere, good service from michael and the team

Quick food. Tasted great and friendly staff.

Over priced I bought 4 burgers but they were pink in the middle. Beef burger should be fully cooked

Our milkshake didn't arrive. Please refund or resend the milkshake immediately

I had the whole place to myself, which is better than McDonald's which is jam packed. Nice location. The fries are excellent but a bit salty. I like the fact that they're made with real potatoes, with the skins still on, and not out of some chemical mush as at MacDonalds. I'll be back.

came in for late lunch and had a genuinely lovely server named Sarah, really kind and enthusiastic, and made us both smile

Food was great, great service but a trifle expensive. The quantity of fries were disappointing considering the hype over the quantity of them. Drinks, although free refills are on the top end of the price scale. I would have another burger there for sure, but would give the fries and drink a miss. Way too expensive. Sadly underwhelming, but the people working there were excellent.

Nice view with a delicious milkshake but the consistency still needs to be worked on better than McDonald's

Me and my boyfriend have been going here for years now and have never had a bad meal!! The service is spot on every time and Sarah never fails to putt a smile on our faces! She is an absolute credit to the business, so polite, always smiling and wanting to make sure we are happy which we always are! We always get a fries between us as you’re given enough to feed a small family😂 we always clear the bag there is never anything left and we leave feeling ready for a nap 💤

Great delivery and quick but my condiment was forgotten

Food was excellent but very expensive for what you get.

Very overrated. I had a hotdog and fries, with a peanut butter milkshake. You get loads of fries, the milkshake was good, but the hotdog was rubbish. Staff were very friendly and welcoming

The chips were little bits rather than actual fries, and they were put into a cup where they became soggy. The burger was okay but definitely not worth the price. We paid £75 for four burgers, fries, and a drink for a family of four. I can think of a few places where I could have not only paid a lot less but also enjoyed it a lot more. Sadly, I wouldn't ever eat here again.

forgot all sauces for fries including even sauce one burger, my burger arrived completely soggy due to far too many jalapenos being put on and fries were luke warm. expensive dog food

Top 5 guys burgers as expected. In a very nice Marina setting. Only 15 minutes walk from the camp site too.

Very quick service today, weil done. Food excellent as always

First five guys ever! Lovely dirty burger but very expensive xx staff very helpful and friendly

Had a lovely meal for date night here!! Sarah was especially so lovely and gave us incredible customer service, definitely recommend x

Rude staff, they dont allowed my puppy dog , just wanted to give order and wait outside…I am a marina resident and never ever come back again, and try my best to tell everyone on the marina…you have to teach your staff how to communicate with people…

Had a lovely pop in this evening and had impeccable service from the team. Sarah was especially accommodating. Great scran great people and will be back. :)

It's just so expensive, so salty but so good.

Very mediocre considering price _ double cheeseburger fries and beer £23.65 total. Burger was overcooked and bun was squashed so much it was dough. Bacon had no flavour and fries were so salty I left them. The sheer Brooklyn brewery was really chemical tasting and not refreshing at all. I don't get the hype for that price you would expect to be blown away not wondering if you will ever go back. Sorry but I had better burgers at bk or McDonald's

Staff absolutely lovely and work hard, shout out to the lady with glasses that worked Friday night the 1st of March who replaced an order that was accidentally miss made.

Great burger as always. There was a mix up with my order, but it was dealt with quickly and professionally.

Great Burgers and Fries, seems expensive but you get so much ! Milkshakes are lovely too.

Lady with the glasses on was so lovely really made our experience!

Not bad. Cheeseburger at just over 11 quid is pricey. It's a very nice burger but not worth that. The chips are shockingly bad (dry and bland) and far too many tossed into the bag at the bottom. It's nice but it's just not worth paying so much for burgers.

Amazing food, service, friendly staff . Best CHIPS EVER

They let me order and pay for my food wirh my dog, stand and wait for my food with my dog and then when they gave me my food said I would have to eat outside. In 5 degrees with an icy wind. Either get a sign on the door, or give me the opportunity to go somewhere else that does allow dogs. £22 to eat a burger and fries, in the cold. With the food getting cold before I could finish it.

Good American style burger joint. Expensive but a treat. Can help yourself to monkey nuts. Don't have a vegan option as such apart from a veggie mushroom burger thing. Kids enjoyed it.

What can you say, burgers are gorgeous leave's that lovely taste in your mouth, staff are so happy and helpful, ok it maybe a bit more expensive but worth it

Great burgers and fries. Also very helpful staff.

Staff are lovely especially the American lady. Milkshakes a little pricy but worth the remortgage. Food is good worth a visit.

I used to love this place, but 2 burgers, 1 chips, 2 drinks is £40?!? That's insane for a fast food burger place. Whilst it is tasty, and the service was ok, it's just not worth the price. This branch appeared to be well run, tidy and good service in a great location overlooking Brighton Marina.

Great food- very accommodating for all dietary requirements! A good place to go with kids or adults!

In the words of Samuel L Jackson, "That is a tasty burger!" . Huge portions of fries, friendly staff but seemed overworked but they did an amazing job. Prices are higher than MaccyD but the quality shows its worth. Great milkshakes, truly a 10 dollar shake!

It's a fairly standard five guys slightly overpriced okay burgers but is fairly speedy if you need a quick meal.

What if I go on my birthday? Would my food be free?

Amazing burgers but the place had a cold atmosphere very empty and not very inviting

Great place to head into before/after the cinema.

Nicest burger and fries I've had free refills of cold drinks EEExellent

Great food, great service, nice view of the marina.

Visited the Brighton Marina branch on 6th September. Mistook Cafe Rouge for Five Guys as the signs are both red (had left my glasses in the car). Once I finally got to Five Guys I jokingly told the assistant my silly mistake as I didn't have my glasses. Instead of just listening and smiling she immediately offered me a menu card that I would be able to read better. That is what I call a high quality customer focused service; recognising a customers need and meeting it. The assistant is called Alise. Burger was great as always.

Hats off to the member of staff who served us on 02/09/23 at around 21:30. We ordered a milkshake (biscoff/salted caramel/pb) and he made sure there was no traces of bacon after seeing my wife wearing a headscarf. Very accommodating and pleased to see. 👍🏼

Often very good. The fries are sometimes a bit greasy but the burgers are ALWAYS great.

Took a friend who was visiting for the first time here and we both had the milkshake. Loved it

Had a burger (half pounder I'm guessing) chips and a milkshake. It was amazing. Probably the best milkshake and burger ever. The chips were pretty good as well. Only thing I would say is it's a bit pricey.. I'm not saying it should be anywhere near Golden Arches prices, obviously. Because there is no comparison. But a little cheaper and I would certainly go more often.

Great place and delicious taste but it takes a long time to be ready

Admittedly I would never come here for myself but my granddaughter twisted my arm. She enjoyed her food but I think it's expensive for a burger joint. There is no vegetarian choices available.

Typical Five Guys, was pretty quiet when we went despite the marina being busy. Other restaurants were full so chose this option, was more expensive than I remembered.

I stopped here on a Sunday lunchtime for a quick pit stop before travelling home on the train. My sister ordered 2 milkshakes, my cousin a CLT and myself a kids cheeseburger. The restaurant was clean and tidy. Staff were friendly and helpful. Food arrived quickly and was nice and hot. Perfect for a quick hungover meal before travelling home.

It was nice but £42 for 2 burgers fries and refill drinks is just not justified really.

Brilliant service by Evelin tonight. Top notch grub aswell! 5/5

Particularly lovely staff in this branch. They’re always friendly and happy to help out, especially Eelin and their Canadian staff member who’s name I sadly don’t know.

Food OK. Expensive for what it is.

Bland de godaste burgarna jag ätit.

Food was OK but experience was ruined by the hostile atmosphere. As we entered the restaurant a group of kids threw chips at us. The staff didn't do anything to help. Would not recommend this restaurant.

Excellent service. Food prepared and packaged to a really high standard. Thoroughly enjoyed the meal

Went for dinner during our stay in Brighton. Great service. Burgers tasted outstanding. Loved the lil area they had where you can doodle your own five guys picture. Lovely location on the marina.

Its hard not to love Five Guys, the food is delicious

no Halal options in meat, could just try vegetarian

It's Five Guys! It's great! But holy hell is expensive for what it actually is. Staff were cool and I'd obviously go back because well, it's Five Guys.

Really disappointed with the taste of the food, especially for the price. It was so expensive, the burger was bland and the fries really over cooked. It does have a lovely view of the harbour and the staff were lovely.

Great food and milkshake but very expensive

Nice food but on the more expensive side for what it is

Tthe service by the staff was fantastic.. Mum's first time and she loved thr food and excellent service

Never disappointed by the five guys here.

Usual Five Guys experience, great tasting burger, heaps of fries, and quite expensive. Their location is a bit out of the way. I can't help thinking that they would get much more trade in the marina if they moved closer to the Malmaison hotel.

Just bad. Food was OK but service utterly dismal. So disappointing, spent 55 pounds when I could've just spent 18 at McDonald's for a better meal.

My first 5 guys experience, before I went I thought the price was high for a burger wow was I wrong awesome flavor and choice I had the cheese burger with mushrooms and jalapenos wasn't disappointed

The best fast food beef burger I have tried but it's massively overpriced... Only really feasible to do on special occasions in my opinion.

Expensive but very tasty. Best burger I've ever had 😋