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4.2

Based on 1.010 opinions finded in 1 websites

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Nº 584 in 1400 in Belfast

CUSTOMERS TALK ABOUT DISHES WITH..cheese
Score
OpinionsNoteGoogle1.0104.2

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Great food. Bit quieter than Five Guys in Victoria Square. Speedy service.

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Cosmas Browne . 2025-04-26

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Ordered a regular chip and the ordered didn't go through got a full refund and a large chip (they also offered me a drink) lovely staff fantastic people.

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Charlie Gregg . 2025-04-23

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Me and my girlfriend visited Five Guys for the first time today and it lived up to the hype. She had a hotdog and I had a burger with fries. A friendly young man called Luke took our order and it was absolutely delicious 😋 I'm rarely in Belfast but will definitely make a point of returning to Five Guys.

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Ciaran McVeigh . 2025-04-19

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The lady running the place today was fantastic. Her name was Emma I believe! Such a lovely person ❤️

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Rachael Kernohan . 2025-04-14

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No queue and easy to order food came quickly I ordered a chocolate milkshake I'm pretty sure they gave me a coffee milkshake (vile tasted like an espresso martini - £5 wasted) the burger was delicious

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Leiza Montgomery . 2025-03-25

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The patty was tasty and juicy, however in retrospect the jalapeños didn’t emanate a taste or spiciness, just texture. Fries were okay.. It would’ve tasted better if the temperature of the food wasn’t lukewarm considering the price.

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Pearse . 2025-03-23

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Burgers are class in here And they give you loads of chips Mayo tastier here too

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Darren Mccloy . 2025-02-07

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Absolutely disgraceful experience at Five Guys Boucher Road. Placed a click-and-collect order, paid online, and arrived to collect—only for the manager to claim I hadn’t been charged. Even after showing clear proof on my banking app that the payment had gone through, he still argued aggressively, refusing to acknowledge it. To make matters worse, he flat-out refused to give his name, all while waving his hands and raising his voice at both me and my partner in front of a full restaurant. The eight other staff members stood by, visibly shocked, but said nothing. Customers were left watching this ridiculous display of unprofessionalism. A manager should be resolving issues, not causing public scenes and treating paying customers with such disrespect. Avoid this place unless you enjoy being scammed and shouted at.

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Flatpack Heroes (Flatpackheroesbelfast) . 2025-02-07

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I ordered a double beef burger from them once, which was delicious 👌

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jojo store . 2025-01-26

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Fab food as usual but am posting this review because of really excellent customer service! Friendly, smiling happy staff who quickly resolved an order error - thanks guys!

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Helen Greer . 2025-01-10

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Good quality fast food and a pleasant surprise finding Five Guys in Boucher and easier to get to than the centre of the city

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Rory Coulter . 2025-01-01

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100%Pure Beef burger, best I've ever tasted and their chips are excellent 👌

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eddie mc phillips . 2024-12-24

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Can be a bit pricey for what is essentially fast food, but it's certainly quite the upgrade over McDonald's, as the burgers are juicy and succulent! The fries are lovely and seasoned, and you won't need to eat the rest of the day.

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Michael Kelly . 2024-12-22

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I arrived on behalf of a customer and was attempting to communicate with staff when a very rude little lady told be to leave and I wasn’t getting service

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Jay Jay . 2024-12-20

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Slightly pricey BUT fab tasty burgers and a mountain of chips also unlimited drinks really good !

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Nigel Mccreery . 2024-12-15

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1st visit, Wow not enough stars to rate the food absolutely amazing pigged out with burger ( food for kings) & a hotdog can't describe how great it was . Our server was friendly , helpful and could not do enough to make my time there one to remember

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Brian Treanor . 2024-12-11

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Live 30miles away from here and the miles mean nothing when your sitting down to the beautiful food

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robby mccartney . 2024-11-10

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Lovely food but expensive. Staff great, but the burgers do take a while

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Sean Hynes . 2024-11-04

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Overall ok experience, man taking our order was very good.

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Tom Fraser . 2024-11-02

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Don't except UK gift cards sold by Tesco ,Sainsbury's here in Northern Ireland because they say they are completely Irish franchise in Belfast, Not a political view just a fact.

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Michael Kelso . 2024-10-22

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The burgers are delicious, it's just got too expensive

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Peter Crilly . 2024-10-18

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The most expensive and cheap burger, the meat was hard and totally tasteless, the cup of fries was miserable considering the price and finally the drinks... a wonderful dispenser that delivers fairly carbonated sodas with a light accent of the original flavours... Maybe it was the end of the day... we were the last customers, but it was a really poor experience...

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leopoldo failoni . 2024-09-29

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Five guys is just amazing. Cajun chips. Double cheeseburger. Cookie milkshake what are you doing?🤤

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Donna Toland . 2024-09-24

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The food is better in Victoria Square there wasn't very many people in shop I ordered 1 large cheese burger and spicy chips and 1 little cheese burger and 2 drinks and got 2 large burgers and plain chips and 2 drinks the girl didn't listen to what I asked for so paid more than I wanted to pay

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Diane Boyd . 2024-09-19

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It's 5 guys... You know what your getting, great burgers but rip off for drinks 😂 £4.25 for a soft drink.. ah well.

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OSH . 2024-09-16

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Can't go wrong with it always top drawer food

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Tiarnan Millar . 2024-09-08

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I went there with me famalam it was lovely coming back soon

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Scott Wilson . 2024-08-23

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Had the kids in yesterday about 3pm staff are amazing very helpful and very friendly.

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Gemma . 2024-08-17

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Delious burger and great service from Edward who was really patient with my children when ordering . Really enjoyed my visit will definitely return ☺️

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Martina Walls . 2024-08-16

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Its Five Guys, i dont need to say much more.

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Martin O. Nielsen . 2024-08-12

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This is a decent Five Guys, but, in general, I'm not fond of Five Guys. While the food is good, it is overpriced, and the decor of the restaurants is appalling. The self-congratulatory stuff all over the walls was interesting many, many years ago, now it just looks odd and pathetic. If there was a McDonald's right beside it, while Five Guys' food is better, I would go to the McDonald's as the overall experience they offer is better.

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Lawrence Lavery . 2024-08-10

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Great food with delicious fries and nice atmosphere. lots of parking outside as wel

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gabriel . 2024-08-09

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This Five Guys is located in amongst lots of car dealerships. In the same food mall, there are several other restaurants, so competition is high. There is a big parking lot, the area was clean, parking spots were a little skinny but overall not bad. The layout, menu and ordering process is the same as all other Five Guys with 2 exceptions: - this is a debit/credit card only business - beer is sold on the menu (unlike the USA)! There was seating both indoors and outdoors, with plenty of clean, open tables to choose from. It wasn't an extremely busy Sunday evening but there was a definite steady stream of customers while we waited for our order and are it. If you like Five Guys, this won't disappoint!

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HM C . 2024-08-07

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Quick, excellent service. The staff were polite and helpful. There was good open-plan seating and the place was bright, too. I liked the atmosphere. Went during lunch and my colleagues and I were served in good time.

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Kieran Majury . 2024-08-05

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Poor hygiene. Staff were on phones whilst preparing food and creating burgers.

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e ed . 2024-07-30

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Nicely laid out, clean restaurant with good burgers and fries, albeit expensive.

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trevor . 2024-07-28

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My friend and arrived to five guys for my first ever experience. Service was quick and the woman on the till was very helpful. After ordering my friend went to find a table. There was no tables that were clean so he had to get some paper towels and clean the table himself. Shocking! The food wasn't great, especially for the price of £34 for one chip and two burgers with drinks. Dont think i will be back!

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Stuart Dubois (Agricultural Videos) . 2024-07-21

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Extremely disappointed. We were given the wrong order to take home. Could not eat what we were given. That was over 3 weeks ago ,have been promised vouchers for replacement meal , spoke to two managers and still nothing. Dreadful service

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Nora Lavery . 2024-07-09

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Excellent burger five guys excellent..

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Brian Couchman . 2024-07-04

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V good burgers but you will pay...

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David Crawford . 2024-06-06

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Top quality burgers and fries cooked in peanut oil, very special!

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Simon Smith . 2024-06-03

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Went here for my big 16th, very greasy burger and too much salt on chips, very disappointed in their service considering their prices. The only good thing was milkshake

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penny and fishy . 2024-05-16

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Doesn't recommend, had to cancel my order as they don't except cash!!!

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JC . 2024-05-12

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I'm gluten free .The staff went and beyond to cater for me .

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Jean Mellon . 2024-05-07

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Positive place and climate, but something was missing, some one note was not in this game

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Michał Kowalczuk . 2024-04-28

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The food was awful. The fries were soggy, and not a full portion. My cheese dog was swimming in so much mayo it wouldn't stay in the bun. Really disappointed! For the money it was just bad.

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Gill Tilney . 2024-04-11

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Very good burger but the bun was just sat on, didn't survive, great milkshake with bits of strawberry, genuine flavours.

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Mark Stronge . 2024-03-23

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Simple yet tasty burgers. Can be pricey - like £25 for 2 plain burgers & a milkshake.

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Diarmaid Elder . 2024-03-12

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Great burgers and best fries around......very very very expensive.. £18 for burger small fries and refillable drink...sure its a treat ...

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Michael Burke . 2024-02-29

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Food is good for sure, £19 for burger, fries and shake isn't good value but it's the best burger in that area. Bunsen is now on Botanic Ave and they have a similarly priced offering, maybe slightly cheaper but on the whole tastier.

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Chris Hall . 2024-02-25

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Almost £19 for a burger & chips and a bottle of water! Wow! Besides that, it was nothing special.

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Martin Hughes . 2024-02-09

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Food is excellent 👌 no matter how many times I go in the staff have no personality. Just teenagers who don't really care about customer service or to even say hello. Management needs to sort out this issue

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LYNCH MOB . 2024-02-03

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Always on point with food and service

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Stuart Wightman . 2024-01-19

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Always phenomenal. Get the milkshake! Strawberry another level, my kid loves the chocolate one with oreo pieces.

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James Lappin . 2024-01-10

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Good big 🍔 Happy to eat here again 😋

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John Richardson . 2024-01-07

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Burgers are good but very expensive.

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Jonny Bell . 2023-12-05

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First time in a five guys restaurant, loved it. A little more expensive but beats any burger I've had.

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Robbie Thomson . 2023-12-04

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Didn't disappoint the food was nice but it's expensive I suppose you get what you pay for

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Dee Delaney . 2023-11-29

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Only thing it's really expensive for all you get

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Dawn Service . 2023-11-29

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Friendly staff, not too busy so we were able to get a table

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Julie Sullivan . 2023-11-23

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Burger was really good, fries were good, hotdog was the cheapest horrible hotdog I have ever had, really expensive meal for takeaway food.

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William Carruthers . 2023-11-23

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Love their food but have to say its become very expensive.

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James Topping . 2023-11-22

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I walked in waiting for my friend, but they were late. I used the can, then decided to go to Nando's next door. Technically I did not eat here but it is just an expensive version of fast food like McDonalds.

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Jim Gould . 2023-11-18

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Way to expensive chips we’re not cooked properly burger way too Greesy was soggy when I opened it

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James Fegan . 2023-11-17

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food good but it could have been warmer sometimes it can be OK need to look at that setting in was OK sometimes it can be quite cold

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andrew galway . 2023-11-07

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It's just too expensive for what you get. The portion of fries is generous, and the burger good, but I'd rather go to a real restaurant.

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Brandon Schuster . 2023-11-07

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Been to all 3 Dive Guys around Belfast and for some reason this branch tastes the best. Not that the others are bad, just this one is superior

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Philip Roberts . 2023-10-22

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5 guys is the best place to go for a burger or hot dog. Its fully customisable and fast service, and top quality and flavour. The fries, mayo and milkshakes are also incredible. There are even roasted peanuts to snack on while you wait for your food. This is reflected in the price though, as it is pricier than other fast food chains. Worth it if you like a good burger though. This particular 5 guys was lacking in the service department though. Dont expect chipper, upbeat servers, this is the UK, not america, but aside from the less enthusiastic staff, which I am fine with, my milkshake wasnt ready until after I had finished my meal because the server kept taking orders rather than say please wait a moment while I make this milkshake. Perhaps she was new, and this is really my only gripe, otherwise 5 guys gets a 5 stars from me. Parking is fine and its wheelchair accessable, but obviously don't come here if youre vegan/vegetarian unless you love fries. They are fried in peanut oil and the cajun spice option is also delicious. Also the hot dogs are beef (which I love)

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Wandering Goose . 2023-10-17

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Staff are friendly, tables are clean and it's great as a Friday treat.

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Nichola Wilson . 2023-09-30

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yummy yummy, i feel love in my tummy 🙂

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Tommy Aiken . 2023-09-16

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Great food,just a tad too dear. More of a treat day than a weekly thing but did have a great portion of chips.

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Joe O'Connor . 2023-09-15

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Five guys is the best for burgers and chips. I usually get a cheeseburger all the way. Never disappoints.

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Lisa McSweeney . 2023-09-06

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Over priced and overrated. Same price to go to a nice bar, not be back.

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christopher morrison . 2023-09-03

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Heard loads of people raving about this place so was excited to try it. I have to say I was left disappointed. Burger was swimming in grease which was an immediate turn off. The chips though are top tier. But the best thing about he place is the peanuts. I have never tasted anything as nice.

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Barnald . 2023-09-03

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Liked the burger and chips plus the budwiser . However, they don't take cash, so I will definitely definitely not be back.

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James Chandler . 2023-08-28

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5 Guys is a quite expensive for what it is, but it cannot be beaten in quality. Everyone knows what you are getting. The staff in Boucher are always friendly, the place is always tidy and never too busy. Always seating available as well as parking. Good spot just outside of Belfast City Centre to get a quick bite to eat.

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Matthew Reid . 2023-08-25

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Best burgers in Belfast. Pricey but definitely worth it 😜

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Michael S . 2023-08-22

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Ordered on deliveroo, forgot fries, all sent was burger, disappointed and will not order again

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brian devlin . 2023-08-12

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Severely disappointed in being given a small cup of chips!!! ? What has happened they used to give you a good bag full and now a small cup of chips! It barley filled a small hole! SHRINKFLATION AT ITS BEST! And prices are higher! It’s a bloody disgrace and I won’t be back. £14 for a burger and measly chip!!! WISE UP.

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Stephen . 2023-08-03

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The burger is decent but it's overpriced for a glorified Mcdonalds.

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Tom Keville . 2023-08-03

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Great Burgers, I don't even care that they are overly expensive but getting 1star for not accepting cash. No shop in the UK should dictate what payment method you use and discriminate against you for using cash.

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James . 2023-08-01

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Hey! What can I say, besides, some of the best burgers anywhere, generous portion of fries (excuse me, chips), as usual...and free peanuts! Go ahead, throw a few in your take out bag. Only draw back at all....price. A bit pricey, but oh so worth it. And their topping selection is second to none...like Subway, you build your own burger. I personally like my onions grilled, and they do it to perfection...so...go ahead, treat yourself!

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Freedom Church of Korea . 2023-07-30

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The plastic cheese slices are dreadful.

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Carol wazir . 2023-07-30

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Very poor service doesn’t accept cash and doesn’t have this advertised correctly in their shop or their website so if you don’t own a bank card or have money in your bank don’t go here cause you will end up foodless and disappointed!! Staff member stood and stared at me blankly when I asked why…. Very very poor for such a large company!!!

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Kirsty Finney . 2023-07-26

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Seems to have gone down hill. Soggy fries, smaller portions, staff laughing at each other for failing to assemble a burger correctly

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Stuart Morrow . 2023-07-23

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Una hamburguesería de la cadena, sin más. Lo mismo en todas partes. Hay que decir que las hamburguesas están buenas, y las patatas, también. Mejor que en otras cadenas. Por lo demás, no tiene nada de especial. Los precios algo caros en comparación con España. Puedes coger cacahuetes gratis y rellenar el vaso con bebida, aunque ninguna de las dos cosas es de una calidad destacable.

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Oscar Mohand . 2023-07-17

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It was very dear and customer service was not the best ..

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Lee Mcilwaine . 2023-07-10

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Cashless is discrimination Avoid this business

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Gary Johnston . 2023-07-06

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Great burger just the price is shocking 😕 but definitely the place for a treat

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Dre Sto . 2023-07-04

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Nice burger, first time visiting. Very tasty along with the bottomless soft drinks 👏

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Tommy Fitzsimmons . 2023-06-20

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Apart from the temperature of the room being a bit cold, five guys never fails to come through when it's down to tasty burgers.

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Michael Butler . 2023-06-06

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Incredibly expensive, much better burgers out there but without the brand name

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Ryan Hubbard . 2023-05-11

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Staff helpful & informative. Food awesome. Place busy but no queues.

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Jackie . 2023-05-11

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Amazing staff & fab burgers in here on a busy day. Kids loved it

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Peter Thompson . 2023-05-08

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Far too expensive! Overated. Greasy burgers and dry chips.

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Siobhán77 . 2023-04-28

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My first time at a 5 guys. It's been hyped up a lot. And that's just what it is hype. The price is high, so I expected quality. The burgers were very greasy, most of us felt ill an hour later. The frys cooked or should I say over cooked and dry. What a shame. Staff were nice, and the place clean. But as for the food. Odear, what a shame.

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Wolfskoll . 2023-04-26

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Lovely food ,tons of chips, good atmosphere

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Oran Ramsden . 2023-04-22

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This place. Is very good. If jus a we bit expensive no point going home with. Your food, sit in are take it to your car , the food don't travel to well

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Mark Whytey . 2023-04-09

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Well overpriced , burger OK nothing special, chips were good though but not worth the high expense, drinks good choice but expense again. £40 to have your food left in a bag getting cold the counter is laughable...Cleanliness of place was not great lots of nut shells on the floor and seats, and drinks machine touch screen never cleaned whilst we were there sitting right beside it. Tried it once never again.... Local cafes or pubs I think next time better value....

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M . 2023-04-08

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Seriously expensive for just burgers... But they are nice and they are fresh

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darren casey . 2023-04-08

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