Based on 960 opinions finded in 1 websites
Based on 960 opinions finded in 1 websites
Nº 597 in 1400 in Belfast
Opinions
Don't except UK gift cards sold by Tesco ,Sainsbury's here in Northern Ireland because they say they are completely Irish franchise in Belfast, Not a political view just a fact.
Michael Kelso . 2024-10-22
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The burgers are delicious, it's just got too expensive
Peter Crilly . 2024-10-18
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The most expensive and cheap burger, the meat was hard and totally tasteless, the cup of fries was miserable considering the price and finally the drinks... a wonderful dispenser that delivers fairly carbonated sodas with a light accent of the original flavours... Maybe it was the end of the day... we were the last customers, but it was a really poor experience...
leopoldo failoni . 2024-09-29
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Five guys is just amazing. Cajun chips. Double cheeseburger. Cookie milkshake what are you doing?🤤
Donna Toland . 2024-09-24
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The food is better in Victoria Square there wasn't very many people in shop I ordered 1 large cheese burger and spicy chips and 1 little cheese burger and 2 drinks and got 2 large burgers and plain chips and 2 drinks the girl didn't listen to what I asked for so paid more than I wanted to pay
Diane Boyd . 2024-09-19
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It's 5 guys... You know what your getting, great burgers but rip off for drinks 😂 £4.25 for a soft drink.. ah well.
OSH . 2024-09-16
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Can't go wrong with it always top drawer food
Tiarnan Millar . 2024-09-08
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I went there with me famalam it was lovely coming back soon
Scott Wilson . 2024-08-23
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Had the kids in yesterday about 3pm staff are amazing very helpful and very friendly.
Gemma . 2024-08-17
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Delious burger and great service from Edward who was really patient with my children when ordering . Really enjoyed my visit will definitely return ☺️
Martina Walls . 2024-08-16
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Its Five Guys, i dont need to say much more.
Martin O. Nielsen . 2024-08-12
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This is a decent Five Guys, but, in general, I'm not fond of Five Guys. While the food is good, it is overpriced, and the decor of the restaurants is appalling. The self-congratulatory stuff all over the walls was interesting many, many years ago, now it just looks odd and pathetic. If there was a McDonald's right beside it, while Five Guys' food is better, I would go to the McDonald's as the overall experience they offer is better.
Lawrence Lavery . 2024-08-10
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Great food with delicious fries and nice atmosphere. lots of parking outside as wel
gabriel . 2024-08-09
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This Five Guys is located in amongst lots of car dealerships. In the same food mall, there are several other restaurants, so competition is high. There is a big parking lot, the area was clean, parking spots were a little skinny but overall not bad. The layout, menu and ordering process is the same as all other Five Guys with 2 exceptions: - this is a debit/credit card only business - beer is sold on the menu (unlike the USA)! There was seating both indoors and outdoors, with plenty of clean, open tables to choose from. It wasn't an extremely busy Sunday evening but there was a definite steady stream of customers while we waited for our order and are it. If you like Five Guys, this won't disappoint!
HM C . 2024-08-07
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Quick, excellent service. The staff were polite and helpful. There was good open-plan seating and the place was bright, too. I liked the atmosphere. Went during lunch and my colleagues and I were served in good time.
Kieran Majury . 2024-08-05
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Poor hygiene. Staff were on phones whilst preparing food and creating burgers.
e ed . 2024-07-30
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Nicely laid out, clean restaurant with good burgers and fries, albeit expensive.
trevor . 2024-07-28
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My friend and arrived to five guys for my first ever experience. Service was quick and the woman on the till was very helpful. After ordering my friend went to find a table. There was no tables that were clean so he had to get some paper towels and clean the table himself. Shocking! The food wasn't great, especially for the price of £34 for one chip and two burgers with drinks. Dont think i will be back!
Stuart Dubois (Agricultural Videos) . 2024-07-21
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Extremely disappointed. We were given the wrong order to take home. Could not eat what we were given. That was over 3 weeks ago ,have been promised vouchers for replacement meal , spoke to two managers and still nothing. Dreadful service
Nora Lavery . 2024-07-09
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Excellent burger five guys excellent..
Brian Couchman . 2024-07-04
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V good burgers but you will pay...
David Crawford . 2024-06-06
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Top quality burgers and fries cooked in peanut oil, very special!
Simon Smith . 2024-06-03
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Went here for my big 16th, very greasy burger and too much salt on chips, very disappointed in their service considering their prices. The only good thing was milkshake
penny and fishy . 2024-05-16
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Doesn't recommend, had to cancel my order as they don't except cash!!!
JC . 2024-05-12
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I'm gluten free .The staff went and beyond to cater for me .
Jean Mellon . 2024-05-07
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Positive place and climate, but something was missing, some one note was not in this game
Michał Kowalczuk . 2024-04-28
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The food was awful. The fries were soggy, and not a full portion. My cheese dog was swimming in so much mayo it wouldn't stay in the bun. Really disappointed! For the money it was just bad.
Gill Tilney . 2024-04-11
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Very good burger but the bun was just sat on, didn't survive, great milkshake with bits of strawberry, genuine flavours.
Mark Stronge . 2024-03-23
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Simple yet tasty burgers. Can be pricey - like £25 for 2 plain burgers & a milkshake.
Diarmaid Elder . 2024-03-12
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Great burgers and best fries around......very very very expensive.. £18 for burger small fries and refillable drink...sure its a treat ...
Michael Burke . 2024-02-29
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Food is good for sure, £19 for burger, fries and shake isn't good value but it's the best burger in that area. Bunsen is now on Botanic Ave and they have a similarly priced offering, maybe slightly cheaper but on the whole tastier.
Chris Hall . 2024-02-25
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Almost £19 for a burger & chips and a bottle of water! Wow! Besides that, it was nothing special.
Martin Hughes . 2024-02-09
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Food is excellent 👌 no matter how many times I go in the staff have no personality. Just teenagers who don't really care about customer service or to even say hello. Management needs to sort out this issue
LYNCH MOB . 2024-02-03
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Always on point with food and service
Stuart Wightman . 2024-01-19
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Always phenomenal. Get the milkshake! Strawberry another level, my kid loves the chocolate one with oreo pieces.
James Lappin . 2024-01-10
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Good big 🍔 Happy to eat here again 😋
John Richardson . 2024-01-07
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Burgers are good but very expensive.
Jonny Bell . 2023-12-05
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First time in a five guys restaurant, loved it. A little more expensive but beats any burger I've had.
Robbie Thomson . 2023-12-04
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Didn't disappoint the food was nice but it's expensive I suppose you get what you pay for
Dee Delaney . 2023-11-29
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Only thing it's really expensive for all you get
Dawn Service . 2023-11-29
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Burger was really good, fries were good, hotdog was the cheapest horrible hotdog I have ever had, really expensive meal for takeaway food.
William Carruthers . 2023-11-23
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Friendly staff, not too busy so we were able to get a table
Julie Sullivan . 2023-11-23
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Love their food but have to say its become very expensive.
James Topping . 2023-11-22
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I walked in waiting for my friend, but they were late. I used the can, then decided to go to Nando's next door. Technically I did not eat here but it is just an expensive version of fast food like McDonalds.
Jim Gould . 2023-11-18
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Way to expensive chips we’re not cooked properly burger way too Greesy was soggy when I opened it
James Fegan . 2023-11-17
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It's just too expensive for what you get. The portion of fries is generous, and the burger good, but I'd rather go to a real restaurant.
Brandon Schuster . 2023-11-07
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food good but it could have been warmer sometimes it can be OK need to look at that setting in was OK sometimes it can be quite cold
andrew galway . 2023-11-07
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Been to all 3 Dive Guys around Belfast and for some reason this branch tastes the best. Not that the others are bad, just this one is superior
Philip Roberts . 2023-10-22
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5 guys is the best place to go for a burger or hot dog. Its fully customisable and fast service, and top quality and flavour. The fries, mayo and milkshakes are also incredible. There are even roasted peanuts to snack on while you wait for your food. This is reflected in the price though, as it is pricier than other fast food chains. Worth it if you like a good burger though. This particular 5 guys was lacking in the service department though. Dont expect chipper, upbeat servers, this is the UK, not america, but aside from the less enthusiastic staff, which I am fine with, my milkshake wasnt ready until after I had finished my meal because the server kept taking orders rather than say please wait a moment while I make this milkshake. Perhaps she was new, and this is really my only gripe, otherwise 5 guys gets a 5 stars from me. Parking is fine and its wheelchair accessable, but obviously don't come here if youre vegan/vegetarian unless you love fries. They are fried in peanut oil and the cajun spice option is also delicious. Also the hot dogs are beef (which I love)
Wandering Goose . 2023-10-17
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Staff are friendly, tables are clean and it's great as a Friday treat.
Nichola Wilson . 2023-09-30
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yummy yummy, i feel love in my tummy 🙂
Tommy Aiken . 2023-09-16
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Great food,just a tad too dear. More of a treat day than a weekly thing but did have a great portion of chips.
Joe O'Connor . 2023-09-15
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Five guys is the best for burgers and chips. I usually get a cheeseburger all the way. Never disappoints.
Lisa McSweeney . 2023-09-06
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Over priced and overrated. Same price to go to a nice bar, not be back.
christopher morrison . 2023-09-03
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Heard loads of people raving about this place so was excited to try it. I have to say I was left disappointed. Burger was swimming in grease which was an immediate turn off. The chips though are top tier. But the best thing about he place is the peanuts. I have never tasted anything as nice.
Barnald . 2023-09-03
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Liked the burger and chips plus the budwiser . However, they don't take cash, so I will definitely definitely not be back.
James Chandler . 2023-08-28
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5 Guys is a quite expensive for what it is, but it cannot be beaten in quality. Everyone knows what you are getting. The staff in Boucher are always friendly, the place is always tidy and never too busy. Always seating available as well as parking. Good spot just outside of Belfast City Centre to get a quick bite to eat.
Matthew Reid . 2023-08-25
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Best burgers in Belfast. Pricey but definitely worth it 😜
Michael S . 2023-08-22
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Ordered on deliveroo, forgot fries, all sent was burger, disappointed and will not order again
brian devlin . 2023-08-12
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The burger is decent but it's overpriced for a glorified Mcdonalds.
Tom Keville . 2023-08-03
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Severely disappointed in being given a small cup of chips!!! ? What has happened they used to give you a good bag full and now a small cup of chips! It barley filled a small hole! SHRINKFLATION AT ITS BEST! And prices are higher! It’s a bloody disgrace and I won’t be back. £14 for a burger and measly chip!!! WISE UP.
Stephen . 2023-08-03
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Great Burgers, I don't even care that they are overly expensive but getting 1star for not accepting cash. No shop in the UK should dictate what payment method you use and discriminate against you for using cash.
James . 2023-08-01
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The plastic cheese slices are dreadful.
Carol wazir . 2023-07-30
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Hey! What can I say, besides, some of the best burgers anywhere, generous portion of fries (excuse me, chips), as usual...and free peanuts! Go ahead, throw a few in your take out bag. Only draw back at all....price. A bit pricey, but oh so worth it. And their topping selection is second to none...like Subway, you build your own burger. I personally like my onions grilled, and they do it to perfection...so...go ahead, treat yourself!
Freedom Church of Korea . 2023-07-30
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Very poor service doesn’t accept cash and doesn’t have this advertised correctly in their shop or their website so if you don’t own a bank card or have money in your bank don’t go here cause you will end up foodless and disappointed!! Staff member stood and stared at me blankly when I asked why…. Very very poor for such a large company!!!
Kirsty Finney . 2023-07-26
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Seems to have gone down hill. Soggy fries, smaller portions, staff laughing at each other for failing to assemble a burger correctly
Stuart Morrow . 2023-07-23
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Una hamburguesería de la cadena, sin más. Lo mismo en todas partes. Hay que decir que las hamburguesas están buenas, y las patatas, también. Mejor que en otras cadenas. Por lo demás, no tiene nada de especial. Los precios algo caros en comparación con España. Puedes coger cacahuetes gratis y rellenar el vaso con bebida, aunque ninguna de las dos cosas es de una calidad destacable.
Oscar Mohand . 2023-07-17
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It was very dear and customer service was not the best ..
Lee Mcilwaine . 2023-07-10
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Cashless is discrimination Avoid this business
Gary Johnston . 2023-07-06
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Great burger just the price is shocking 😕 but definitely the place for a treat
Dre Sto . 2023-07-04
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Nice burger, first time visiting. Very tasty along with the bottomless soft drinks 👏
Tommy Fitzsimmons . 2023-06-20
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Apart from the temperature of the room being a bit cold, five guys never fails to come through when it's down to tasty burgers.
Michael Butler . 2023-06-06
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Staff helpful & informative. Food awesome. Place busy but no queues.
Jackie . 2023-05-11
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Incredibly expensive, much better burgers out there but without the brand name
Ryan Hubbard . 2023-05-11
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Amazing staff & fab burgers in here on a busy day. Kids loved it
Peter Thompson . 2023-05-08
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Far too expensive! Overated. Greasy burgers and dry chips.
Siobhán77 . 2023-04-28
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My first time at a 5 guys. It's been hyped up a lot. And that's just what it is hype. The price is high, so I expected quality. The burgers were very greasy, most of us felt ill an hour later. The frys cooked or should I say over cooked and dry. What a shame. Staff were nice, and the place clean. But as for the food. Odear, what a shame.
Wolfskoll . 2023-04-26
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Lovely food ,tons of chips, good atmosphere
Oran Ramsden . 2023-04-22
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This place. Is very good. If jus a we bit expensive no point going home with. Your food, sit in are take it to your car , the food don't travel to well
Mark Whytey . 2023-04-09
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Seriously expensive for just burgers... But they are nice and they are fresh
darren casey . 2023-04-08
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Well overpriced , burger OK nothing special, chips were good though but not worth the high expense, drinks good choice but expense again. £40 to have your food left in a bag getting cold the counter is laughable...Cleanliness of place was not great lots of nut shells on the floor and seats, and drinks machine touch screen never cleaned whilst we were there sitting right beside it. Tried it once never again.... Local cafes or pubs I think next time better value....
M . 2023-04-08
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For those who never tried it, give it a go. For the rest, they know what it is and needs no recommendations. Perfect as usual.
Panagiotis Theocharidis . 2023-04-02
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Great food, staff could be a little friendlier
Conor . 2023-03-26
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Refused point blank to accept cash payments, will never be back
Mark Graham . 2023-03-25
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Love everything about Five Guys (except the price) it is deffo a big treat now and not a fast food option.
Nicki Williamson . 2023-03-24
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Horrible and overpriced food. Burger was burnt, bacon bits were burnt and the cheese was still cold.
Hugh Spence . 2023-03-23
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Big delicious juicy burgers. So satisfying. I go for "all the way toppings" which are super tasty, but things drop out when you qre eating: so get extra napkins!
Naomi F . 2023-03-18
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Pricey but good burgers. The free peanuts are lovely too.
Gareth Gibson . 2023-03-16
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Good 5 Guys with handy free parking in Boucher Commercial Estate. Not cheap £34 for two but super quality.
Paul Seawright . 2023-03-16
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We decided to try Five Guys for the first time. We were hungry and anticipated the experience. The burgers were nice but nothing special. Fried were good. Hygiene is something to be desired. I witnessed a staff member with gloves on preparing food, take out their phone from their back pocket, looked at it then typed to then return it to their back pocket and continue to prepare food with the same gloves on. This happened again while another member of staff chatted to them so clearly there is no standard of hygiene from what I witnessed. Similar situation happened again but with the work phone. They would need trained on cross contamination. The food itself wasn't amazing and after our experience we won't be back.
Stephen Mulvenna . 2023-03-16
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Staff were very friendly at the till and helpful. The Coke machine was really cool pretty much offering everything made by Coca Cola in one machine. Burgers are great especially when fully loaded. Chips are really good. Expensive AF though... £35 for a lunch for 2! Worth it once in a while.
Robert Devenney . 2023-03-07
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Food was very good, drinks etc quite expensive, basic furnished but worth a visit.
Frank Hollywood . 2023-02-12
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Food great, usual Five Guys. Not the staffs fault but would be handy to have someone on the floor to help people waiting on food, or relocate them in a way not to impose on other diners. Rude deliveroo driver slammed the door in another customers face. Perhaps a separate area for these customers who may possibly preorder? Edit: Called in to grab takeaway on a Thursday evening. Nice and chilled. Served by Riona, polite and helpful when I had hearing issues. Food was great as usual and also they have restrooms. I have not used before but they were clean spacious and a standard accessibility toilet available. Also, love the new drinks lids which remove the need for soggy paper straws, a little sipper spout replaces the need to add anymore unnecessary plastic. Well done Five Guys!!
J P . 2023-02-09
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Just go!!! Burgers are amazing, chips are brilliant but get a large one between two!!! Free soft drink refills too, I'm in heaven with my Coke addiction
Jamie Aiken . 2023-01-17
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I don't get the hype. I asked for everything on the burger and i was expecting a massive over flowing thing, hardy. Chips very flavourful but as the review below me, everything in grease.
Eden Jones . 2023-01-17
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1st experience with Five Guys. Very impressed. Little bit expensive for Burgers and Fries but to be fair it was very filling.
Andrew Finn . 2023-01-15
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Great burger, fries & milkshakes
Gary Wardlow . 2023-01-09
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1st time trying this place. Kids were all for it. Ordered 2 bacon cheeseburgers, 2 cheeseburgers, 2 fries, 2 cokes and 2 milkshakes. Total cost was £65.40. 2 empty cups handed to us and had to figure out that the soft drinks were self service. Burgers were served in tin foil albeit tasty, chips very salty and most of them scattered at the bottom of the bag instead of in the cups provided. Didn’t realise you got free peanuts as no one explained this to us. Very overpriced for what we got, essentially a very overpriced MacDonalds or Burger King. Wouldn’t be in a rush back. Would rather go to an actual restaurant and spend nearly the same money.
Christine Nicol . 2023-01-08
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Look its OK, service is quick Burger is ok, and decent if you are shopping in boucher area, but it really has no atmosphere, it just doesn't feel as good as the one in Victoria centre.
George Prentice . 2023-01-05
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As a vegetarian I know that my options in a place like this are very limited but my friends seem to like this place, so I was ok with ordering a grilled cheese with some fries but a staff member offered me a veggie burger so I decided to try it. Honestly I felt scammed, two buns with a bunch of vegetables between the buns (not even a veggie patty). Please if you are a vegetarian avoid yourself a bad moment just order a grilled cheese or even better go elsewhere.
Mario A. Luque . 2022-12-31
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119 Opinions
Tried here for my second time due to my regular takeaway being closed. I had initially called another Chinese who politely informed me it would be an hour if I ordered takeaway as they are very busy I thanked them and said I would try elsewhere. Fusion to be fair answered very swiftly and after taking my order I waa told 20-25 minutes. I arrived just after 25 minutes and waa told my order was in front of the chef now. I went to the shop and came back and waited for my food which from call to collection was 57 minutes not even close to 25 never mind 20 I had other food in the car for the family and had to reheat theirs due to the blatant misinformation given. I dont care if it's busy and takes an hour but be straight about it dont lie to get the order cause I wont be back. The food wasn't even worth the wait, you could tell it was freshly cooked and piping hot but the black bean was overly salty yet lacking in flavour. The salted chilli chips were decent and the ribs were fatty enough but all in all not worth the faffing around regarding the time. Seating area inside is comfy enough but obviously needed due to inaccurate timings and I have to say the kitchen looked clean so definitely some pros but for me personally the negatives outweigh them.
602 Opinions
Takeaway tonight disappointing, starter for 2 wasn’t enough for 2 people , the main dish sauce was like water and chips were undercooked and soggy. The high price I paid I expected much better. I wont be back.
826 Opinions
Always great - service and food is great and you can pick up tray bakes and ingredients they have in store when leaving. It can be challenging to get a table and the wait can be longer that anticipated but it is worth it. Great place to catch up with friends
445 Opinions
Very disappointed by this Costa where they refuse to serve you in real cups because it is going to close.... (1 hour later it still wasn't the case!). The employees have absolutely no ecological awareness (leaves a water tap running while serving customers under the pretext that it is cleaning a container!!!!)