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3.8

Based on 766 opinions finded in 2 websites

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Nº 168 in 230 in Forest Heath

CUSTOMERS TALK ABOUT DISHES WITH..baconbuncheesecookedpaycoffee

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Amazing food, great service food was quick, the establishment was very clean. A bit on the expensive side for fast food burger and chips. Bacon in your milkshake another level.

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David Percival . 2024-12-09

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Food was greasy and there was long hair in my burger. Bacon was on the burned side of well done. I have been to much better Five Guys establishments.

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Rik Ryall . 2024-12-08

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Was lovely food and staff amazing

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Reuben Tick-tock . 2024-12-04

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Friendly staff. Burgers were great.

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June Pugh . 2024-12-03

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Friendly staff, clean restaurant, and good food.

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Adrian Larkins . 2024-12-01

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@Nathan dude was really what good service is about took my order and gʻg

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Tin M . 2024-11-25

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The staff are a credit, so friendly and happy, unlike other famous fast food restaurants. I love their food and drinks and prefer to pay extra for this over some others...

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Tracy Grew . 2024-11-24

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Expensive rubbish , very disappointing

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Perry Harris . 2024-11-22

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It was the best five guys I ever been, I have visited almost every five guys in the uk and that’s the best and with their best customer service. It was a lovely break from driving

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Ali Yildirim . 2024-11-19

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I recently visited Five Guys and was impressed by the quality of the food. The portion sizes were generous and I left feeling full and satisfied!

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lottie . 2024-11-16

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My colleague and I stopped for lunch. After eating the burger we both had bowel issues. I definitely won't be eating from there again

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Simon . 2024-11-13

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Absolutely fantastic food. I nearly choked when I saw the prices, but it's definitely worth every penny.

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Matt Wade . 2024-11-12

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Food was great, customer service was spot on (lots of discussion around good mixtures and choices) and the place was spotless. Everyone had a purpose and made sure they worked hard.

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Tim Anderson . 2024-11-11

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Food here is hilariously expensive for what it is

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Dewi Arwel . 2024-11-11

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Five Guys Best fast food burger .! Nice place clean good service nice staff, breakfast egg bacon cheese bun was a little pricey but very tasty.

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graham rule . 2024-11-05

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Always a smashing burger here. Fries galore. Can't go wrong. Reassuringly expensive, and always fresh. Love it.

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Nicky Gilkes . 2024-11-04

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The food was amazing, staff very friendly and cheerful this morning. Not too busy and quick service. My son 👦 loved the fries 🍟

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Jamie Swain . 2024-11-03

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Great burgers, limited seating.

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Ian Yates . 2024-11-03

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We used the drive through at five guys. The service was friendly, however we received our order wrong and it wasn't good quality. The chips were better than other chains but not warm enough, the grilled cheese sandwich was horrendous but the milkshake was good. Its expensive in comparison to other drive throughs and I don't think it's value for money. I would try a burger here to give it a second chance but I would eat in the restaurant.

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Richard Williams . 2024-11-02

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Very good 👍🏻 the service was friendly and the food was fast and convenient drive thru

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Brandon Ingram . 2024-11-02

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Lovely place. Food was as good as I have seen it in other chains of the franchise.

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SileTa Mus . 2024-10-31

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Spotlessly clean and great food

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Andrew Ryan . 2024-10-28

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So much better than *any* other chain of burger restaurants or takeaways. I wish it wasn't quite so pricey, but you get what you pay for (£65 for a family of 5) including a large fries between the 5 of us. If I'd realised the "kids" burger was a single burger I probably would have ordered that for myself. This one had pretty much everything apart from the chilli's! 4 stars for service as the whole ordering experience is a little overwhelming - so much choice, plus I feel there could be a more efficient way to communicate the completed orders. But it's a small niggle Popped in on the way to visiting my parents in Norfolk. Technically it requires a slight detour to go past, but it's worth it for your smiles on the kids faces! They're now big fans of five ways five guys. And as my wife pointed out, there's 5 of us in our family! I still would prefer if there was a more efficient way for the order to be taken.. Menus on the table would make life easier. And unless I'm being really daft, it would be fab if there was a way to attach the individual burger in the main order to the number sticker that gets whacked on the burgdr. All seems pretty arbitrary to me. We just worked it out by what was in the burger the receipt. Why not take a name along with the burger order and print that instead.... or print in conjunction with the number of the burger. Anyway, the burgers taste great and the service is top! Try it, you won't regret it! Returned again recently on October 24 and enjoyed a bunless burger tray. (new) Photo attached. Very tasty!

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Adrian Croft . 2024-10-27

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I'm not a fan of fries, but these were great!! The good thing here is that you can put together your own burger. I think that's great, so less food ends up in the trash. It's not as cheap as the competition but you can watch how your burger is made.

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Bro67 Bigdaddy . 2024-10-27

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Used the drive through, can't go wrong with 5 guys, not the cheapest but food speaks for itself and always delicious as a treat / guilty pleasure! This 5 guys has a half decent size carpark and very spacious drivethru.

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Alex Snow . 2024-10-23

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Food was good, not as greasy as I have had

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Daniel Chambers . 2024-10-23

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Has great food and great service would recommend if your in the area

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Jima Poe . 2024-10-22

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Give Nial a raise if you can. Best customer service I've experienced in a very long time. Food was great, but he seemed legitimately happy to see me & was very efficient. Shame the other two girls seemed miserable.

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R 8 . 2024-10-21

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It is not cheap but the burgers, milkshakes and fries are delicious.

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Michael Vincent . 2024-10-20

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the world has gone mad. 24 quid for a buger meal. no thanks.

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Mike Watt . 2024-10-19

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Quick service and good food, the staff were friendly and cleaned an available table pretty quickly. It was busy for a Friday evening and a short wait for a table but nothing ridiculous.

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Emma Andrews . 2024-10-19

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Great service and food. Not cheap but tasty!

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Joanna Stott . 2024-10-19

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Service was great, but the food was cold when we got it. they forgot our Extra patty for our little dog that we paid money for.

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Miss James . 2024-10-19

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Very nice food , expensive though . Only problem is my bun was wet form steam ruined it for me

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Sc00t20 . 2024-10-18

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Only pop in for pee no and tea ( good cup of tea)

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Michael Temple . 2024-10-18

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Good service, food fresh and hot, nice location

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Terrance Harrison . 2024-10-14

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Their burgers really are quite good. They're also very expensive for burgers. I'm not completely sure that the equation is properly balanced. Are they worth the money? Probably not! Will I go to Five Guys again? Yes I probably will...As a very occasional treat. The veggie option is really very limited. Two singular toilets in this kind of establishment isn't a great idea either. It might sound like I'm really down on Five Guys. I'm not but you really shouldn't have to take out a mortgage to have a family burger meal!

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Rich Hunte . 2024-10-13

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food is lovely and the staff are always so kind, love the management and all sorts, always a pleasure eating here

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olly rayner . 2024-10-13

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The team here work really hard and are very polite but in comparison to the Cambridge store, there's a noticeable difference when it comes to food. The chips we were given didn't even fill up the cup and normally these are full with several more loose in the bag. The taste and portions are unfortunately alot better in the Cambridge store so when you are paying prices like this for a fast food burger and chips meal, I'd not opt for this store again unfortunately.

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Jade Watson . 2024-10-13

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Fantastic food and service while also being very clean and presentable. Worth every penny!

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h _zawiasa . 2024-10-13

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Absolutely amazing 10/10 from me!! Perfect burger and fries ☺️

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Ruby Baird . 2024-10-13

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Delicious burger, cooked to perfection, Cajun chips are amazing and my milkshake was fab, thank you to the young girl who worked at 5 guys for her combination suggestion. Great service by staff who enjoy their jobs. I definitely recommend.

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Melissa . 2024-10-13

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Broke down in the drive through, staff came out gave me a push and then jumpstarted my battery. I was very impressed with there attitude and help. Meant so much to me when I was stuck. Amazing staff, great people

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Enda Tarmey . 2024-10-13

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Great stop when travelling. The food and milkshake was very good.

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Magyar Judit . 2024-10-12

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literally so leng omg boutta get married here NOM NOM NOM

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Kiki D . 2024-10-10

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Lovely food but very expensive for what it was

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Tony Bellinger . 2024-10-09

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Service was great, staff were really lovely

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Jade I . 2024-10-08

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If I know it there are American company , I never stop here . All fake meat , plastic cheese !!!! Never again End of payment they tax you , because there pay tax in Amerika not in UK !!

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Evgeny Bakanov . 2024-10-01

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Fantastic place , staff are super friendly , food was great , would recommend coming to this place A++++++

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James Madden . 2024-10-01

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Service was immaculate. Straight forward. Polite and friendly staff!

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Skidadle . 2024-10-01

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Sopped here for breakfast and we were not disappointed ! The staff were friendly and polite and the food was very prompt. The restrooms were very clean and well looked after a credit to who ever is in charge of these, The food we had was a breakfast bap this was wrapped in silver foil which kept it nice and hot we all so had a potion of chips and they were fresh cut chips made on site and it was a very generous portion. The food was a lot nicer than certain other burger outlets and no processed either. We done 5 Guys We couud do with one in Kings Lynn!

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John Harrison . 2024-09-30

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If you want to spend £20 on a poor takeaway quality burger be my guest..

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Jonny_Exotic . 2024-09-30

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Service was excellent & cheeseburgers were delicious!

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John Bell . 2024-09-29

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Low star rating due to the expensive meal we had that tasted no different to a burger king! £38 for 2 cheeseburgers, 2 chips, 1 coke zero. First time trying five guys and definitely the last. Food was OK but tasted no different to a burger king. We sat in the waiting bay reading their messages they have printed on their window " great burgers " I don't know how you can rate something that's wrapped in tin foil as it would come from a lay by burger van so high and charge such ridiculous prices.

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Aimee Medler . 2024-09-29

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Top notch burger, salty fries and the milkshakes are amazing

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Neil Leeds . 2024-09-29

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Had a great experience everyone one was lovely especially this young lad nethan he recommended a burger and fries and it’s was amazing

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Toni Jones . 2024-09-28

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You can choose from a variety of toppings at no extra cost added to your burger to suit your taste. The burger patties are fresh, textured and tasty. Excellent quality and price. Also right next to a river walk. An ideal stop if you need a break from driving

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Angela Hunter . 2024-09-26

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Best milkshakes and fries ever Nice and clean restaurant Customer service with a smile Will be visiting again

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Agata Hennig . 2024-09-23

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Nice food but over priced, fast food style with restaurant prices

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emma cashen . 2024-09-23

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The food was amazing and it was worth every penny.Freshly made with high quality ingredients.you can choose what you want to put in the burger,it even has grilled mushrooms!!the fries are very big portion and very nice and you even get refillable soft drinks!the stuff were really helpful and polite and the service was fast and really good and the atmosphere as well.we were really pleased and we will be visiting again soon.

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Kalliopi Grammenidou . 2024-09-23

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Far too expensive. Over £18 for two milkshakes and chips. First and last visit to five guys.

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Adele marsh . 2024-09-22

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Love them.. geart beef burger best in town

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Kevin power . 2024-09-18

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It's a takeaway by a trunk road, how much!

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Tim Baker . 2024-09-17

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Five guys was by far the best burger selling fast food I have been to in a while. Burger was cooked to perfection and order was all correct. Staff are happy and chatty and always have a smile on their faces when serving you which is nice to see 😊

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Aimee Mcallister . 2024-09-14

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The food was great and the employees were very friendly and nice. I’ll make sure to bring my friends next time.

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Kinga Olah . 2024-09-14

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Great food great service definitely gonna bring friends next time

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Antonia Jones . 2024-09-14

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Really good service from very friendly staff.

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Matt Jones . 2024-09-13

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The milkshake was excellent, Finding parking can be a challenge some time.

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Yetender Agarwal . 2024-09-13

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Decent lil drive thru . Walked in store waited 5 min , in n out , luv it… bosh bosh bosh lovely nosh… in other word quik grub sorted.

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Why guess Who . 2024-09-13

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Brilliant service and banging burgers every time!

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JT “Waff” . 2024-09-13

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First time trying Five Guys Burgers. Food was excellent. Cooked to order but worth the wait.

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Steve Warren . 2024-09-12

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First visit to this place and the last. The hot dog wasn't very nice. The chips were good and the service was good. I'm sorry but the cheese was horrible as well and it's expensive place

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Maggie Ricks . 2024-09-11

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So we was on our way back from an event and everyone wanted five guys. Tash(assuming supervisor) was taking our orders She was so lovely, professional and friendly. Would come back just for the same service. Tash is a credit to your store and is a delight to deal with.

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Elliott Tolmie . 2024-09-09

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I think with there being a drive through as well, this impacted in the dine-in service as well. Overall, same quality in food, can never complain about that.

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Dean Sygrove . 2024-09-09

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Great food,lovely and hot , slightly pricey but worth it

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Martyn Senior . 2024-09-09

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Without doubt THE best fast food burgers you can buy, but you pay for it, and that is the only reason I cannot give 5 stars overall

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Peter Curtis . 2024-09-09

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Still great! The mix on the coke zero, from the drive through, is still wrong! Doesn't taste right at all. Second time of having it over a couple of months and it's rubbish. Self serve machine is fine though. So new place opened 5 days when I went there. So as expected it was jam packed. However the design of the tiny car park and the drive through is a disaster. I don't think this will ever be a great experience unless the place is empty. The food as always is great though and I'll drive the extra 10 miles to do drive through rather than going into the centre of Cambridge Update: have been again. The drive through wasn't as busy so none of those issues with the car park etc. the service was excellent! The food as always is superb! Highly recommend

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Simon D . 2024-09-08

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Came in for milkshakes and tried the mango one for the first time, would definitely recommend!!!

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Emily Turner . 2024-09-07

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Clean. The till wasn't working properly so they gave my husband a coffee for free. Nice. Quick pit stop.

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Clare Anthony . 2024-09-06

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Bit more expensive than I thought eggs cooked as you wait ,better than most fast food chains

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Richard kilcoyne . 2024-09-04

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I didn't understand why you'd pay £6 for fries until I ordered them. Brilliant, fun staff for a drive-thru. Clearly a different league to McDonald's 😁

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Ollie W . 2024-08-30

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Well worth crossing the busy road for. Aron is a cool guy.

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stewart callis . 2024-08-25

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Aron is great!! Super friendly!£

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emily hammond . 2024-08-25

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Amazing little pit stop service. Food was great and good value for money.

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Crazykat 1984 . 2024-08-22

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I was pleasantly surprised by the service. Greeted with a smile, made to feel welcome. Coffee was great, too many chips for a small portion, prefer fewer and cheaper. Hot dog could have been bigger for the price .Music was too loud. Toilets very clean . Visited on a Sunday.

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Rina Ward . 2024-08-19

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Food great, shakes to die for but bring a lot of cash.. it ain’t cheap but do you get what you pay for these days, it is definitely better that Maccy’s or the king…

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Dougi JCW . 2024-08-18

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Crazy, too expensive, nearly £25 for a burger, regular fries and a milk shake. My Granny would be turning in her grave at these prices. Thought the experience might be worth the extra expense but really nothing very special to warrant the cost. Back to McDonalds from now on the rare occasion I fancy a burger.

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Eugene l, . 2024-08-18

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Nice place, relaxed atmosphere. Fries weren't as nice as other 5guys but it could have just been the time of night or batch. Only been once

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Kelly Rolt . 2024-08-15

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Great place, I like that you can tailor your burger toppings for free. I'm knocking a star off the food because the chips are frankly way too expensive. Also, I chose the cajun style and it was excessively spicey for me and I am a real chilli lover. I would suggest offering a light, medium or heavy dusting of spice when customers order.

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John Clark . 2024-08-15

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Food in my experience is expensive. But Great coffee at a very reasonable price.

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Mark Vincent . 2024-08-14

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Extremely friendly service, all the people we interacted with really went above and beyond for a drive through!!

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Dante Ozkaya . 2024-08-14

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Best burgers, fries and milkshakes going. So glad it's here.

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rob combs . 2024-08-12

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It was very quiet when we went in. It was 10:30 on a Friday night. The staff were very friendly and helpful.

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Ronnie Slatter . 2024-08-09

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Come here regular and the food is always outstanding, all the works are top level and very helpful also very polite would highly recommend to anyone that is travelling through

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Carl Scarrow Jr . 2024-08-09

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It's Five Guys.....BUT DRIVE THRU!!!!!!!!!!!

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Jamie Goodson . 2024-08-08

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Fast service, friendly staff & good food

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Sarah Jayne . 2024-08-08

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Service and food is amazing every time

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Terrick Simms . 2024-08-04

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Little expensive but plenty of frys

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Daley Garside . 2024-08-04

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Awesome food! Awesome staff and great atmosphere. A touch of home away from home. Thank you!

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Bradley Godkin . 2024-08-03

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Chap served us personally, gf loved milkshake

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Robert . 2024-08-03

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