Five Guys Aberdeen in Aberdeen City

Food came an hour late and was cold

Driver took 45 mins to arrive and seemed to stop for 15 of them at ASDA and other places before getting here. Food completely cold.

The burger and fries were good but the soda was weak and tasteless. If you are asking these kind of price for food it all should be excellent.

Great location, good and fast service, good atmosphere

I'm happy of that courier, everything on time and was so frendly ,thanks

Soggy chips. Sorry Guys, but they were soggy.

Food was barely warm, driver had no bag and barely spoke English.

Courier was polite and food was of high standard

Servizio pessimo e cibo scadente. Si salvano solo le patatine fritte servite de tri una busta di carta insieme ai panini avvolti nella stagnola!

As always, Five Guys is a sure thing. Tried it in New York and London, now this one in Aberdeen. The taste of the sandwiches and chips is inimitable. Special thanks to the staff, specifically Valentina, who was really patient and courteous in explaining and composing the sandwich.

When placing order it estimated 20 mins. It actually took 1 hours 15 mins. Food arrived cold and no sauce with order even though it was required. Poor

Never give mayo sachets despite having their own 5 Guys Mayo. Ruins the meal when you have dry chips. Do better 5 Guys Aberdeen

3rd time I’ve ordered from this branch and every time they have missed the milkshake! Absolutely useless shambles of a Five Guys!! Do not recommend at all!

Shown as delivered but never revived my order. Money spent with no delivery.

Order did not arrive, driver did not deliver

Ordered 2 hours ago still waiting but it’s saying it got delivered an hour ago absolute disgrace

First visit in a while. Food was great and service was friendly. Clean seating area.

server was really quite rude stared at me and my family the hole time left the food at the door press the door bell 6 or 7 times in 10 to 15 seconds and walked back to his car before seeing if we got our food also never said one word

I did not get my order but it says delivered.

Amazing burger and fries made to order, lovely staff.

All great. Except the driver. In the delivery note I said to leave it outside the door as I have COVID. Driver did not care, rang the bell, and I told him I had covid and to just leave it outside, he wouldn't leave until I opened the door... Weird and unsafe

Delivered the wrong order 20 minutes late and refused to answer their phone to correct it.

I cannot call the number on the app. nobody picked the phone up after 5 attempts? wrong order deleved I paid £ 26 and I can't get intouch to fix this mistake

Always really nice! Very fresh and tasty burgers. My nan loves this place and we take her here every Tuesday, well, we did. That was before I accidentally ran her over (sorry nan) cheers x

I love hotdogs and it's basically the only proper place for them in the UK. Chips are one of the best. Peanut butter milkshake is unbelievable.

I paid £12.50 for two shakes and they weren’t delivered

Hamburgers were awful!! All 3 of us didn't like it and could smell it. The meat had a subtle strange smell. It is not a smell of meat going bad, no. It is a smell of an organ meat. I know for sure because I tried organ meat when growing up and can tell exactly what organ it is by looking (at raw) and tasting (the cooked ones). I guess they are adding organ meat to their patties to bring the cost down. Anyways, don't buy hamburger. If you do buy and like it then your teste buds are screwed. Five guys do make the best milkshake and potato fries though.

Loved everything and would order again

Got order wrong asked for lettuce and tomato and NO PICKLES but did not come with what I asked for and loaded with what I did not ask for chips cold called them over 15 times dut did not get through

The delivery time was originally 6.10-6.20pm. my food arrived 45 minutes late and cold. Really not edible

Bit expensive but I like the taste

Food was cold and it was late and it was all chucked in the bag and all squished

My burger was cold upon arrival.

Delivered on time and driver gave good comms when he arrived 5*

Good quality burger as usual and mountains of chips. Does feel expensive compared to other fast food places but the burgers are delicious and fresh.

Food was cold, fries were soggy

I received plain cheesburger. Worst cheeseburger ever

Nice place to be and spend time.

Ordered a bacon burger and all I got was two greasy pasties and a slab of bacon. No lettuce, not tomato, no joy. Do better.

Nice driver apologised late due to bus gates and diversions currently in place

The food was great and delivered on time but I paid 2.95 extra for Coke as part of the burger meal. the Coke was missing from my delivery. I cant request a refund because it's part of a meal so doesn't come up when I select "order is missing items". Cheeky way of preventing refunds being requested for missing items. 😡 Justeat need to update their app so that meal items can be selected separately if missing.

Overpriced cr*p. I paid over £20 for the most basic cheeseburger, fries, and milkshakes. The burger and fries were nicer than McDonalds but not worth even close to the price, and the milkshake was no better than anywhere else. Facilities were clean but the shop was also almost empty of customers. I waited 5 minutes for my food. I will never be buying any food from here again. I would leave 0 stars if I could.

Very clean, good burger. Always my go to burger chain.

I just told my friend on the phone that my hotdog from five guys was as good as any new york vender... it was delicious 😋 😍 and your fries and milk shakes are also totally amazing... the last couple of nights I had a BLT and a milkshake so tonight I decided to have a hotdog for a change 😋 everything food ways is definitely delicious 😋 thank you.. 😊

It has customizable burgers with a variety of toppings and generous portions of FRIES.

Tasty food. Burger and chips well cooked and seasoned. Delivery looked squashed and chips all spilled from paper cup. Burger was mostly warm, chips were mostly cold on arrival.

food arrived late and chips were cold and soggy

An ok place to go if you don't eat meat. Their veggie sandwich is pretty packed full and not as pricey as their more famous offerings, which I appreciated, but it would be nice if they had some kind of veggie patty or the like. Atmosphere is of a sterile American diner. Staff were friendly and helpful with burger additions.

Over rated. I'm not a fan of burgers, and this place made it worse. It was recommended by a mate. Even BK is better, and I think it's rank.

A good five guys. I think the bread is different.

The food is good but far too expensive for whatnit delivers. You can have similar food and price on a restaurant with better atmosphere/location and easier to park

Prices have gotten to high. Staff very nice, just to expensive

The prices are too high. Staff are great though, food good.

Really tasty burgers, friendly service but didn't like the super bright lights

Quick delivery, followed delivery request, thank you!

Tried the hamburgers here, worth giving this place a try. I thought this place was overrated till I tried them. Staff were very friendly and super helpful. Highlight of this restaurant free nuts. Who doesn’t like free nuts. 🥜

Great food but pricey for what it is. Their milkshakes are fantastic. They are super generous with the amount of fries they give you, too. The atmosphere is meh but the food is always the highlight.

Good food, kindly presonel, short time of waiting

2 missing cheese toasties and 2 missing milk shakes not happy want refund

A tenner for a burger is a bit steep, but they are fine, so it balances out. Milkshakes are also fine, not too keen on the chips but.

Fantastic food, tastes amazing ❤️

Food was amazing here, tasty cheeseburger, Cajun fries and Pistachio milkshake was all so good! Highly recommend 😋

This food was just atrocious. i have heard of five guys a number of times, and for all the hype, this is so disappointing. The burger was cold, soggy, and tasteless..we also ordered the beef hotdog..sorry but it was also a big let down, cold and just tasted like it was made the day before. It was so bad that i even called the restaurant to complain. Fair to say i will never buy from that place again. Completely overhyped, and overpriced. the one thing they are good at is hyping their product. Th

Delicious juicy burgers plenty cheese and dressing Lovely chips would recommend

Much better delivery time today - well done.

on time, still hot when received...yummy in the tummy!

didn't order tomato in my burger, but got it anyway.

Fantastic food, and very relaxed environment

Food arrived cold despite being in a thermal bag and wrapped in foil.

cold chips, milkshake spilled all over bag

Food was very cold - had to be reheated. Delivery time was pushed back twice then took a very long time to reach me once app showed it leaving restaurant.

best burger I've had in ages delivery was on time food was still hot and delicious.

It's a Five Guys, doing what Five Guys does so we'll, great burgers with plenty of fries, and those lovely shakes. Mmmmmm. Staff were really nice. If I'm in Aberdeen and want a burger Five Guys will be my first choice

Got the wrong order delivered called the restaurant extremely friendly and helpful poped along to restaurant after calling excellent service 👍 👌 😀

Food came very quickly. Good quality apart from the chips which were served just about luke warm. Would come again if in the area.

burger was a bit cold but still tastes great

Foods nice but seems expensive for what it is.

Ordered a burger with onion lettuce and peppers. Got no peppers and a heap of mushrooms 🤢

Great delivery food was hot and fresh

driver decided pick up another order even when he passed my house and you can see all in map . what made my food cold and inedible. order was missing a milkshake . fries was all over the place . ice cold. hotdogs not made as they should be just bun and sausage . never been so upset with delivery and order like this before.

Delivery was like an hour late. Restaurant staff could be a bit more polite and concerned when you call asking where the order is... Everything was good apart from the grilled cheese. It was just bad. My partner asked for mustard on it and it just tasted like a mustard sandwich with a tiny bit of cheese. It was inedible.

Burger tasty on lettuce no roll mmmmmmmfk

Came full of cheese and was suppose to be plain

Average burger but old chips cold aswell won’t use again

Absolute rubbish, they send you so much chips but never give any ketchup even when you request it

Food was lovely, can't complain, but the girl who served us just didn't have any customer service skills, not one smile, she truly looked like she didn't want to work there other than that everything else was fine. Will i go back, maybe, depends 🤔

Was probably late due to the horrible weather, rain and winds. Was worth the wait.

Tried the hotdogs or beefdogs as they are called, did not like the taste of them threw half away so did my partner. I have bought your excellent beefburgers and they are so delicious 10/10, but not the Item's I bought tonight.

Great food from 5 guys. Delivered in a good amount of time

2x cheeseburgers, 1x fries, 2x shakes, shockingly expensive but pleasantly worth it. Giving a 3/5 for atmosphere. Red/white diner theme could be cute if lights were dimmed enough to see it.

Bro those fries were so good I developed the ability to fly through ceilings. 10/10.

The burgers are great but my favourite part is always the fries

£20 for a burger, fries and drink. Can't say I was blown away. That's my one and only time going to Five Guys.

It's a glorified McDonald's really and expensive for what it is! Cajun chips are on point!

First visit to Five Guys and me and my son really enjoyed our cheeseburgers and fries. The chip portion was huge. We decided to try the milkshakes and they were amazing. Yes a but pricey but a nice treat. Staff were all really nice too. We'll be back!

Gave me cheese when I didn’t ask for it, I am allergic to cheese

Stone cold chips for £5 is a joke

The burgers are getting sloppier. I feel like quality since their opening years ago has significantly slipped and they’re not as good as they used to be.

The burger and fries were cold.

Very good service and quick. Food yummy would definitely recommend.