Based on 1.637 opinions finded in 2 websites
Based on 1.637 opinions finded in 2 websites
Nº 518 in 857 in Aberdeen City
Nº 16 of 27 American in Aberdeen City
Opinions
Very clean, good burger. Always my go to burger chain.
Angelina Cheng . 2024-04-24
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Overpriced cr*p. I paid over £20 for the most basic cheeseburger, fries, and milkshakes. The burger and fries were nicer than McDonalds but not worth even close to the price, and the milkshake was no better than anywhere else. Facilities were clean but the shop was also almost empty of customers. I waited 5 minutes for my food. I will never be buying any food from here again. I would leave 0 stars if I could.
Gary Hunston . 2024-04-24
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It has customizable burgers with a variety of toppings and generous portions of FRIES.
Hadi Toori . 2024-04-20
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An ok place to go if you don't eat meat. Their veggie sandwich is pretty packed full and not as pricey as their more famous offerings, which I appreciated, but it would be nice if they had some kind of veggie patty or the like. Atmosphere is of a sterile American diner. Staff were friendly and helpful with burger additions.
Laurie Smeaton . 2024-04-14
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Over rated. I'm not a fan of burgers, and this place made it worse. It was recommended by a mate. Even BK is better, and I think it's rank.
Iain Gonnella . 2024-04-13
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A good five guys. I think the bread is different.
Carlos rus . 2024-04-12
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The food is good but far too expensive for whatnit delivers. You can have similar food and price on a restaurant with better atmosphere/location and easier to park
Thiago Moreira . 2024-04-01
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Prices have gotten to high. Staff very nice, just to expensive
Larry Janicek . 2024-03-28
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The prices are too high. Staff are great though, food good.
Larry Janicek . 2024-03-18
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Really tasty burgers, friendly service but didn't like the super bright lights
Aiden . 2024-03-18
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Tried the hamburgers here, worth giving this place a try. I thought this place was overrated till I tried them. Staff were very friendly and super helpful. Highlight of this restaurant free nuts. Who doesn’t like free nuts. 🥜
Christian Louis . 2024-03-02
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Great food but pricey for what it is. Their milkshakes are fantastic. They are super generous with the amount of fries they give you, too. The atmosphere is meh but the food is always the highlight.
B . 2024-03-01
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Good food, kindly presonel, short time of waiting
Mateusz Mieczkowski . 2024-02-29
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A tenner for a burger is a bit steep, but they are fine, so it balances out. Milkshakes are also fine, not too keen on the chips but.
Tanya . 2024-02-17
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Fantastic food, and very relaxed environment
Caroline Ormond . 2024-01-30
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It's a Five Guys, doing what Five Guys does so we'll, great burgers with plenty of fries, and those lovely shakes. Mmmmmm. Staff were really nice. If I'm in Aberdeen and want a burger Five Guys will be my first choice
Dan logicaluk . 2024-01-12
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Got the wrong order delivered called the restaurant extremely friendly and helpful poped along to restaurant after calling excellent service 👍 👌 😀
Martin . 2024-01-09
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Food came very quickly. Good quality apart from the chips which were served just about luke warm. Would come again if in the area.
Ireg1997 . 2024-01-08
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Foods nice but seems expensive for what it is.
Craig Keddie . 2023-12-29
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Food was lovely, can't complain, but the girl who served us just didn't have any customer service skills, not one smile, she truly looked like she didn't want to work there other than that everything else was fine. Will i go back, maybe, depends 🤔
ANGELS&DEMONS . 2023-12-07
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2x cheeseburgers, 1x fries, 2x shakes, shockingly expensive but pleasantly worth it. Giving a 3/5 for atmosphere. Red/white diner theme could be cute if lights were dimmed enough to see it.
kieran leonard . 2023-12-01
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The burgers are great but my favourite part is always the fries
Ryan Ogilvie . 2023-11-20
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£20 for a burger, fries and drink. Can't say I was blown away. That's my one and only time going to Five Guys.
ThaYorkshireMan . 2023-11-18
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It's a glorified McDonald's really and expensive for what it is! Cajun chips are on point!
Toria Pearson . 2023-11-13
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First visit to Five Guys and me and my son really enjoyed our cheeseburgers and fries. The chip portion was huge. We decided to try the milkshakes and they were amazing. Yes a but pricey but a nice treat. Staff were all really nice too. We'll be back!
Zingzilla2011 . 2023-11-11
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Had a problem with food, but management was very friendly and quick to resolve problem, had food redone with perfection, will come back definetly.
Tomas U . 2023-10-24
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A very solid burger and some crispy fries. The workers are very helpful to help newcomers with the system of how to order. The burgers are big and very tasty and the fries are nice new cut, fried and crispy not like the ones you get other places.
Holger Danske . 2023-10-20
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Great food as usual but it costs a lot to feed a family of 6.... service was good too
Darren McGee . 2023-10-17
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The milkshakes are amazing, all the food is fresh. All vegetables and meat are prepared on fresh each day and they take their time getting your order just right. They're fast, provide amazing customer service and have delicious food. Highest of the fast food chain.
Sky . 2023-10-11
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My first time at five guys was outstanding, fabulous friendly staff, the burger and fries were the best feast food I'd had in years,all in all ,you need to go here,its excellent xx
Jodie Sumner . 2023-09-26
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The only place in Aberdeen worth visiting regularly.
Hyung Yoon Roh . 2023-09-16
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I’ve had a five guys before in the US, so was sort of familiar with the concept. However I should have researched more. The lady taking the order was fine enough, but that’s where the good service ended. The wait was excruciatingly slow, which was surprising given the fact only one person was standing in front of me. Then I saw the Just Eat bag at his feet. Then a couple more delivery guys came in, and I twigged that all the burgers there were for delivery orders. I had to wait 10 mins for my order - so much for fast food. I ordered a cheeseburger and regular fries with a shake. The drink was good to be fair. The amount of fries you get in a regular portion is massive, so before eating my burger, I ate some of the fries, as who wants cold fries? So, by time I unwrapped my burger, it was soggy from having soaked in its own juices. It was surprising that I got two patties, as I assumed the little burger would have been the kids size. But the burger patties weren’t even cooked properly, as still had a bit of pink in the middle. The meat was under seasoned and tasteless. The soggy bun started to disintegrate so in the end I was lucky if I ate half of it. No point in complaining as I wasn’t waiting around for another one. Ironically they have a sign up saying their burgers are well done. Back to the fries, and by this time I had run out of sauce and I realised the fries were actually tasteless. Quite a lot of the fries were the tiny small things under an inch long. Cutting my losses, I finished my shake and binned the rest. I know MacDonalds or Burger King aren’t the top cuisine, but at least you can taste something, the burgers are always cooked and you don’t get ripped off to the tune of over £20 for a burger, fries and shake that 50% of it got binned. Having large portions isn’t good value if you can’t eat it. I don’t know what it is that upsets me more as an Aberdonian - the fact I had to waste so much food or the price I paid for food I didn’t eat. Probably both. The only thing that makes me chuckle about it is that the delivery burgers were probably just as bad if not worse, and serves the people right for not getting off their backsides and going to the store.
skottydog . 2023-09-09
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Mal was anderes als immer nur McDonald's und Co. Nach sechs Jahren waren wir wieder hier, und immer noch sehr gut.
Pascal Ebel . 2023-09-03
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Tasty, could be more interested in taking our order, but didn't seem to. Not helpful at all. But food was great.
Greig Brownlie . 2023-09-01
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Great place for burgers and especially their french fries are awesome. Most importantly the milk shakes are simply the best.
Jeffrey Fernando . 2023-08-31
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Comida cara y de calidad justa.
Manuel Jurado Romero . 2023-08-25
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It is expensive as opposed to other fast food restaurants based on the same idea, but it is very good quality and the quantity of food is much more for the money. All fresh ingredients and made to order. Nothing is frozen or pre made. You can order your add ons to create your perfect burger too. The restaurant is very clean and the staff are well presented and really helpful.
KIRSTEEN H . 2023-08-22
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Quite expensive for just a burger and chips, but as an occasional treat it's amazing.
Robbie Murray . 2023-08-19
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Always have the most amazing time here the food is top notch the price is worth it because of the food being so tasty we love going as a family one of our favourite places to eat
Scott Stewart . 2023-08-17
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I was absolutely shocked by the whole experience here, the price was ridiculous, over £17 for burger, chips and water !!! The burger is stuck in a bit of tin foil, for that price I want a plate and cutlery thank you !, the burger was absolutely running with grease, the chips were terrible and went in the bin, when I asked the guy behind the counter if he had any wet wipes, he looked at me as if I had two heads ! It was the first time visiting and rest assured it will be the last.
Jenny R . 2023-08-15
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Beats every burger in Aberdeen!
Paul G . 2023-08-11
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The burgers are really tasty, heaps of toppings to choose from. Generous portions and the food quality justify's the price.
Christopher Smyth . 2023-08-08
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Very nice burger and chips. Nice staff plenty choice on the menu.
Charlene Mcintosh . 2023-08-02
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Burgers are delicious. Staff are super friendly.
Thomas Gilbert . 2023-07-17
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Good, well cooked order. No mistakes. Place is clean, staff are friendly and wait is not bad. This is a regular haunt, and will go again
Allan Smillie . 2023-07-10
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Best burger I’ve had in years tbh and it was a good one I don’t say that lightly, Twas also a great way to spend my day with friends
Ebuka Okeke . 2023-07-07
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Great food is very Fillingham the size, a lot of fries, and the peanut oil isn't too bad
Ste White . 2023-06-24
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£10.65 for a burger isn’t to everyone’s liking but WOW that’s a seriously amazing burger. The oooze, the meat, the drip, the calories, the small amount of salad…. who cares!! You only live once, enjoy it! Honestly the best burger I have ever had. Top tip - just get everything added that you’re thinking about adding.
Jon Regler . 2023-06-19
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Service bad as for me food is untasty (and raw) manager refused to provide service. He was very impolite.
ice cold . 2023-06-18
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First visit ever last week. Really enjoyed the food, bacon cheeseburger with mushrooms and grilled onions and a portion of cajun fries (which were delicious) Just over £15 without a drink. Food was excellent. It is a little pricey, especially if you add on a drink, but it was genuinely very enjoyable.and I can't wait to return.
Matt Smith . 2023-06-15
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A burger House that delivers perfect double burgers. Always good and fresh to order. All extra topping included in the price so customise your own stack. Fast service too considering they made to order.
Pooka . 2023-06-14
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Best burger and thick shake in aberdeen.its expensive but the food is definately worth it.
Alan Campbell . 2023-05-28
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Friendly staff and absolutely delicious burgers, fries and shakes. Five Guys are famous for giving you more fries than you know what to do with and they never disappoint at this restaurant. My only complaint is the price which is a bit on the steep side, but that aside in a world of burger royalty and fast food clowns, Five Guys reigns supreme.
Doctor Bag PhD . 2023-05-27
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LOVE FIVE GUYS. DON'T LOVE THIS ONE. I am a Five Guys fan, and have been been to Five Guys all over the world...but this is by far the worst of the bunch. Staff look unclean, and stand behind the counter ignoring you and swearing to each other. Service is slow. Burgers are their usual goodness...but you often get bits missing. Poor management...as this is an anomaly in what is typically a good brand.
Mr E . 2023-05-25
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I like Five guys. The staff is nice but the location is a bit dodgy. When we were there a bunch of kids were creating nuisance and there was no door supervisor. The rating is a mere criticism to the management to put the safety of the customers and the staff working there in a bad position.
Ajay Balan . 2023-05-16
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The best quick lunch in Aberdeen, food was served by friendly staff and was 10/10 for taste and quality thanks
marilyn keddie . 2023-05-15
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Food was gorgeous, staff was so lovely and helpful
Stacey Davy . 2023-04-13
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Great food today and the guy in charge Was class. Lil bit pricey but that's 5 guys, you always get good good buly awesome people. Last went there 30/3/23 @ 20:30
Scott Myles . 2023-03-30
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Fast and friendly service. Food was very fresh too.
Matthew . 2023-03-25
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I tried Five Guys for the first time after it was recommended by a friend. The service and explanations were excellent. I also liked the straightforward menu and pricing system. I went for a cheeseburger with lettuce, tomato, pickles and sauce - there were more exciting options, but I wanted to try what a Five Guys was all about first. Yes, it is expensive but it's well done, with tasty, skin-on chips and decent-sized, moreish burgers. I'll return and try other options. With the brown bag, paper cup and foil wrapper, it's well set up for sorting waste and recycling. However, there was only one bin so I'd like to know if the packaging gets recycled. Overall, a good experience. Thank you,
Chris Brand . 2023-03-15
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Went yesterday for the first time and the food was good, chips were a bit over cooked. Only thing I’d say to mark down the experience is that the drink mechine exploded on me and a plastic thing dropped into my drink, I have it to the staff and they put it back in (idk if they should maybe have cleaned it as I did hold it). They offered me a new cup but ye, got the impression this had happened before which makes me wonder how clean the drinks mechine is
Brontë Marwick . 2023-03-10
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The food is amazing, really quick service and the staff are super friendly
sarah aitchison . 2023-03-09
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Great burgers as usual. Three of us visited on Saturday 4th March around half past six . Very satisfying after getting trailed round the shopping centres.
skiboy robertson . 2023-03-05
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The food was dry tasteless cold inedible and overpriced
henry mutch . 2023-03-01
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Foi a melhor experiência gastronômica de toda a semana em Aberdeen.. obrigado especial ao funcionário português..
patricia macedo . 2023-02-21
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As all Five Guys: Great service, smiling peoples and wonderful burgers
alessio minotti . 2023-02-17
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Excellent burgers with fries. Although it's not the cheapest, you get what you paid for. The lassie serving refused my request for two servings of fries, saying that one would be sufficient. She wasn't kidding; four of us couldn't even eat one portion.
Kayla Stewart . 2023-02-08
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Just a normal five guys restaurant, with free peanuts and unlimited refills.
Paul Oosterhout. . 2023-02-05
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Fries 🍟 were awesome, quite sizy unlike the usuals. Atmosphere was quiet and serene. Loved it.
Cynthia Thomas . 2023-02-05
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The food I ordered was great - the little hamburger with the free pickles. However service is needing a full reboot. The checkout experience was very impersonal . The young lady at the till probably new but lacked sales skills and quite frankly didn't look as though she actually wanted to be there. People need to be Present. Take a leaf out of Pret or Starbucks customer service toolkit .
T4611DCms . 2023-02-02
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Very good,clean & tidy,very happy with my order,but £18.50 four a small str milk shake fries and a cheeseburger I think is very expensive
Andy Selfridge . 2022-12-31
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Okay so the food is amazing the place it’s self is the amazing but the music is horrible sometimes is good sometimes is bad I would prefer old American rap
963dawidi . 2022-12-26
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Always enjoy a visit to 5 Guys.
andy howell . 2022-12-04
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By far the best burgers anywhere..just so good. The chips are nice as well and there are free nuts. Staff were very friendly as well and offered to take group photo of us as it was our daughter's birthday
Gary Newell . 2022-11-13
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Absolutely love a five guys burger, so yum.
Clair Brown . 2022-11-12
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Great food, decent enough prices. Comfy well lit space to eat it. Minimal drink options, but you are there for the burgers anyway. Always fill their chips up nicely.
Chris Nangle . 2022-10-30
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Great burgers. World class fries
Pål Reigstad . 2022-10-28
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Amazing service and interaction with customerson check out by Karolis. He definitely makes sure you will get the best experience from food you order. Saw people served after me, same attention and suggestions from personal experience
Tomas Boza . 2022-10-25
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Essen war okay, ist halt fast food... Pommes gab es in einem Becher und der Rest war in der Papiertüte... 😅
Christina Lubeck . 2022-10-23
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Great food and great service, shaun and James are starts
T Test . 2022-10-21
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A bit quiet, but then went there for the food not the company. Excellent burger, hits the spot .
Steve Gover . 2022-10-20
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Staff is friendly and welcoming , place is clean , food is ok, don't expect plates and cutlery though.
Valentin Costin . 2022-10-13
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This must be the worst vegetarian wrap I have ever had. 🤢
Margaret Gammie . 2022-10-07
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One of the best burgers I ever eat.
Arek Gejdel . 2022-10-04
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Massively overpriced for what it is. £6 for a milkshake?! £45 for three burger and chips. Not even that nice.
Alan Manclark . 2022-09-29
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Lovely burger staff had service with a smile pity about the fries skin on not my cup of tea
Alistair Cronie . 2022-09-29
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Love a five guys. Best fast food burgers going. Quite expensive but if you are like me and buy "extras" at mcdonalds you end up spending the same for a worse quality meal.
Christopher Gordon . 2022-09-19
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Love there burgers and the fries.... expensive but worth every bit
Bruce Wright . 2022-09-11
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Received mushrooms on a burger which I didn't order and can't eat. Waited an age for a replacement only to receive yet another burger with mushrooms. Clear incompetence. Cold chips and only one of us ate our full meal. Refund but only on one burger. Won't be back.
Craig Lindsay . 2022-09-09
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You pay for a cheeseburger 10£ and they have you bread a slice of cheese and meat. Where are the tomatoes,cucumbers and salad ? Not worth it
Lu L . 2022-09-08
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They mean it when they say they can make the best fries 🍟. I always love the Cajun flavoured Fries. And the milkshakes are awesome. Lovely staff and plenty space to dine in.
Thirumala rajath . 2022-09-06
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Delicious burgers and friendly staff but really expensive for a burger without chips. Too costly to feed a family on a regular basis. I would only go as a treat. Also disappointed they don't serve tea or coffee. I am diabetic so I can't drink shakes or fizzy drinks due to sugar content. Had to stick to plain water out of the machine which tasted funny.
Susan Mackrell . 2022-09-02
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Not the best value for money but you do get a great burger, hot dog and fries here. Bring back the complimentary peanuts please guys!
neil mcdonald . 2022-08-31
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Perfect burgers and good size. Not that itsy weeny tiny one. Proper size. L9vely
Alwym Landman . 2022-08-28
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Best burgers and fries in town, place is very clean and hygienic, nothing to much for guys in the black shirts
tom davidson . 2022-08-28
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Nearly had a heart attack at the price one small cheese burger one normal cheese burger one milkshake one diet coke and one portion of fries £29.65 😱 no plates or cutlery just given a paper bag, was OK but not worth the money
Helen Ross . 2022-08-23
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Best milk shake in Aberdeen Everrrrrr with double cheese burger. polite friendly staff as well.
Manal Elnayal . 2022-08-22
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Nice burgers but a little bit expensive for fast food. Friendly staff.
Λάμπρος Θεοδωράκος . 2022-08-15
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The Rolls Royce of burgers and the chips are amazing!! OK it's not cheap but you get what you pay for and what you get is well worth the price.
Elinor Sutherland . 2022-08-04
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Amazing food! 1st time having and the burgers are beast and soooo many chips!! Will be back again! Oh and the shake was out of this world!
Andrea Farrelly . 2022-08-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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80 Opinions
Food was over an hour late in arriving. Food was cold. Pizza was soggy and tasteless. Missing chips from our meal deals. Rude delivery driver and no apology when contacting manager at the store. Never
Food was over an hour late in arriving. Food was cold. Pizza was soggy and tasteless. Missing chips from our meal deals. Rude delivery driver and no apology when contacting manager at the store. Never
527 Opinions
i was served by george today he was absolutely amazing and honestly some of the best service ever only reason i will return 10/10 service george really is a star
i was served by george today he was absolutely amazing and honestly some of the best service ever only reason i will return 10/10 service george really is a star
893 Opinions
Katie kept ma pint glass full the whole night and coady was great on the bar and all
Katie kept ma pint glass full the whole night and coady was great on the bar and all
943 Opinions
Came in for dinner with a friend, the place is clean and tidy with attentive staff. We were served by Emilia who was fantastic, a great asset to the team. It was very busy but she was calm and kept on
Came in for dinner with a friend, the place is clean and tidy with attentive staff. We were served by Emilia who was fantastic, a great asset to the team. It was very busy but she was calm and kept on
1433 Opinions
Took family boneless chicken home and we could not eat it it was soooooooooo salty n I like a lot of salt but it was inedible
Took family boneless chicken home and we could not eat it it was soooooooooo salty n I like a lot of salt but it was inedible