BrewDog Union Square in Aberdeen City

Very average. Service was slow. So much so that they gave us our deserts for free to make up for it. Won’t be back

Very enjoyable experience with quick service from Ed, would definitely recommend a visit!

Had a hoppy meal burger just about cooked still had pink spots of meat staff couldn't seem to be bothered to wipe or clean any of the tables we sat at had to do that ourselves and clean up the last customers mess. Not impressed and also found fingernails in the side of the table where metal attaches to the wood. Not impressed…

Craigo…. Sensational. Customer service beyond perfect.

Ross is the man! Fantastic service. Great beer & wings

bottom of the burger tasted like crunchy garlic bread… saw needed (40” saw)

Great burger and pint on a quiet Wednesday afternoon.

Great food and friendly service as always, Ross was really helpful and knowledgeable when asked about what beers to try. Had some dietary requirements and he was so helpful with this. Thank you.

We visited union square brewdog on Tuesday. Fantastic service today by Ross. Food and drinks were fab as always.

Came for wings, left satisfied. Very friendly service

Ross was awesome, great service, chat and incredibly helpful!

Ross was very attentive and helpful. The food was excellent and the atmosphere convivial.

Server Ross was really helpful and I enjoyed my food experience

Ross was very enthusiastic and friendly.

Ross was a fabulous server with very good customer service!

I went along for wing Wednesday, food beer and staff were amazing

Always come here after a trip offshore. Good food. Good beer. Good people. Always have great tunes on, like the The Smiths.

Everything was fantastic. My server, jack, was also great.

Ross was Amazon server . Couldn’t do enough to help our experience

Smashing pub, amazing staff, Ross was outstanding, they’re all a credit to brew dog. Please keep the beer 🍺 flowing 👍

We had a lovely afternoon, great Craic, good service with particular shout out to Ross

Ross was really good at his job

Great afternoon in Brewdog, Ross was an excellent server, enjoyable afternoon with friends 😊

Came in for a quite bite to eat and drink, all staff were amazing

Amazing food, lovely atmosphere, our server ross was attentive and kind. Will definitely come back

Roos is a brilliant asset to your company. Nothing was too much bother for him

Taylor and the beardy guy were legends. Thanks for a good evening

The service was super friendly, efficient and welcoming! Helped me choose the perfect beer! Would definitely recommend!

Had a wonderful meal, the buffalo fries were delicious, and the staff were all extremely helpful especially Ruben who took our order

Waited for my meal for over 40 minutes. Chicken was very dry, stale, and tasteless.

Booked a table for 10 people, the place was full being Good Friday and having a drinks offer on, but only 2 staff working the whole of the floor and the bar, it took ages to get a drink. The main complaint was the wait for food, 3 orders on the table took an hour and a half to arrive, after asking staff at 30 mins and 60 mins. All I ordered was a salad, and when it arrived it was dry, not the usual standard I expect from BrewDog. Shocking service.

Great time here, Craigo was amazing. Gave me tasters and answered all my annoying questions, would recommend

Great experience tonight and our waiter Craig O was great. Friendly attentive and always on the go.

Banging fries and good weekly deals

The beer is pretty good, but I can't call the food delicious, £40 for staying hungry because the starters weren't tasty at all, I didn't feel like ordering anything else after that.

Good food, good service and ideal for a team get together. Watch your bill. We were supposed to be charged for 11 lunchtime meal deals but half the bill was for full cost meals. I will be checking all future bills as this leads a bad taste.

I love BrewDog and its promotions. Free drinks during birthday, free drinks for Mother’s Day and so on

We went this afternoon for a bite and a drink. The start was fine, we were told to sit anywhere we would like. When we ordered it took 20 minutes to come to the table and bring 1 of the 2 drinks we had ordered and to tell us 1 of the drinks we ordered wasn’t available. I ordered a similar drink and got brought right away. After that we had to wait another 10-15 minutes for our food. When the food arrived we only got 1 out of the 2 items we had ordered. The sandwich was ok but not anything special. There was paprika on it, but it didn’t say it on the menu. We finished the first dish and after that we had to ask them where our other order was. That also took 10-15 minutes. So we were kind of disappointed because the place looks good and fun..

Popped into brewdog the other day for something to eat and a wee beer. Our server was Ross. Very helpful towards myself and my friend in choosing beer and always came over to make sure we were doing okay. His service was absolutely amazing! Food came out quickly and our glasses were never empty without him asking if we wanted another beer ❤️will be back!!!

Had an amazing time on Sunday lunch time with great service from the staff. Especially the one with the Disney tattoos (didn’t catch his name), top star service, will be coming again in the near future

Good burger and fries. Nothing over the top exceptional to rave about. Convenient location inside the mall, upper level (not where the directory shows). Table service friendly and quick

Craigo was really nice and was really quick with our food and drinks really made the atmosphere nice will come back again.

Mala experiencia. Nada como el estándar de otros lugares Brewdog de los cuales he visitado varios, incluyendo un excelente tour en la fábrica y restaurante Ellon. Personal más interesado en hablar con personas en el bar. Muy mal servicio al cliente. La comida estaba por debajo de la media y los bollos de hamburguesa eran como ladrillos de construcción de casas. Los cinco en nuestro grupo acordaron que no volveríamos al restaurante Union Square.

Popped in a while back and unfortunately they'd just shut. I've been collecting the brewdog postcards so asked for one and was told they'd run out however ross said if I left my name and address he'd get one sent out to me once they had them back in. True to his word Ross sent one out and it arrived today! Thanks very much Ross, you're a credit to brewdog! What a guy!

I am a fan of brew dog actually drank loads of the stuff over the years... Can I be a brand ambassador? 😆

Wings were great. Service and atmosphere were too. 5 stars

Had a great visit yet again for wings Wednesday, glad to see Ross back from his holidays. Great fun and excellent service

Amazing place! Had an awesome time with friends

I went here on the 9th of march. Food was great but only 1 concern. I ordered there plant based range and a member of staff came to me and asked if it was OK if the plant based burger was fried in the same fryer as the meat burgers. As I'm not actually plant based it was ok for me but may not be for someone who is plant based. No members of Staff came to our table to take our food order nor drink order. Our food plates sat for ages and staff walked past and saw we were finished. Eventually a staff took our dessert order. Would go again despite this experience as this is the first time it's been like this. Good food and good drink overall.

Ben, Ross, and the team at Brewdog Union Square are brilliant. Energy HIGH and fun. Always a revisit on a weekly basis

Ben and Ross are very kind and willing to suggest / help to make you pass a good time at BD

Excellent evening meal, drinks and atmosphere. The service was outstanding, thanks Craig!!! We really enjoyed it and hope to be back soon.

Food delightful, beer went down a treat amd staff, especially Craog were attentive and sound.

Top quality food and drink. Quick and friendly service from Craig who ensured we had a smooth and enjoyable night out

Food and service was very good.

We had the best time, most amazing staff and we cannot wait to come back!

As always friendly efficient service.

Beer at Brewdog is top notch as usual. The pizzas however were uncharacteristically not upto the usually high Brewdog standards.

We had a great time, the spirit tasting and food was lovely, however the base of the pizza was a little too black.

We visit Brewdog Aberdeen on a regular basis with Brocton our Guide Dog puppy in training. Our experience is great every time. Today we were greeted and served by Matty and Jack who were brilliant. Water for Brocton and great food and drink for us. A lovely afternoon for the three of us

Super service by Matty who was attentive and pleasant.

Had the "feast" to share for the table, and was really good. The servers, Jack and Ed were on spot with their service!

Food was fresh and fabulous. Jack was excellent with the customer service and very cheery/helpful. Ed took our order and was super lovely as well. 10/10 all round. Would recommend

Food was good. I had the cluck Norris. It's been better in the past hence the 4 starts, but was still nice. The service was great, the staff were friendly, full of banter and made me feel very welcome. The bar was quite quiet, in a shopping mall. Atmosphere probably as good as it could be, but it's no cowgate BrewDog, so 4 stars.

Didn't have food, just beer. Great service from a guy called Ben

Lovely lunch today, excellent service. Friendly server.

Two bar staff very friendly and addressed me as soon as I walked in. Service was fast but I liked the relaxed and laid-back vibe of the place. Will be back again soon to try more beers they have on offer.

Just done a beer school experience with Jack. Very enjoyable time

Amazing beer school experience with Jack! Very knowledgeable about Brewdog and the drinks available, thank you!

Beer school with jack was brilliant, new so much and had a fabulous time

Took about twenty minutes for somebody to come serve us and another twenty or thirty minutes for the bill afterwards.

Really good meal with brilliant first class service, will be back!

Taylor and Jack were fantastic they really helped recommending beers and talking about brewdog. Definitely come here for beer and food!

Came in for a pint after work. Taylor & jack gave me great recommendations of the rocky road and the lost lager. Will make this my after work stop for sure

Excelente todo el día, buena comida, el personal es tan amable, nunca una mala experiencia aquí en brewdog union square, recomiendo a fondo

Great service, food and drink,music playing created a very chilled atmosphere,staff were all very attentive. Had a very enjoyable evening out with friends.

Very enjoyable experience as a large group. Jack was very welcoming and attentive. Keep up the great work!

Back again. Buffalo chicken burger was delicious. Side of mac & cheese jummy. Great service from cheerful staff. Looking forward to my next visit.

Great food, lovely staff as always. The best boy has the best time 🐶

Had a lovely meal, food was great, drinks were good. The customer service was fantastic, a really nice vibe, servers were very welcoming and accommodating.

Staff were friendly and welcoming. Food came out very fast, and was amazing. 100% would recommend

We just popped in for a pint and some fries before the cinema! Fast and friendly service!

A fight took place outside today…but staff couldn’t have handled it better! At no point did we feel unsafe

Good food and service and was amazing. Staff were very good during a incident and all acted in a professional manner and made sure everyone was safe and all deserve praise for how they managed the situation

Ordered the burger with blue cheese n black pudding,,a sliver of black pudding n maybe a teaspoon worth of blue cheese??? Glad i ordered a side as I would of just had the burger ..wast worth the money

Visited Brewdog in Union Square on Saturday with my wife and kids, ages 6 and 4 at around 12pm - we have been several times before (without the kids) and thoroughly enjoyed it. HOWEVER, on this occasion we noticed the standards have slipped massively since our last visit. The place was looking filthy - the tables have wooden tops which have a metal boarder around them with a 5mm gap - inbetween those gaps there is about 3 month old food and dust just gathering in there🤢. The toilets were a disgrace, no hand soap and pish/pubes covering every bowl. Fair enough late evening after a busy service, but surely not on a Saturday morning? The loaded fries were good, but my partner had the “cluck norris”and said it was tasteless, cold/hard chicken. The kids menu (personally) isn’t young kid friendly. The pizzas were massive, stone baked (burnt around the edges) loaded with stringy cheese. More suited for older kids. Absolutely no concern with the staff, they were all friendly and attentive.

Great service. Space was not, exactly, warm?

Stopped in for a beer. Expensive for what it is. Is BrewDog now just a gimmick?

Wings were top notch as usual, beer was mid as usual. Service was great they should get paid more hahaha.

Can’t book unlimited wings on Wednesday on the Wednesday. Ordered in app after being shown to a table, only for my order to be cancelled because there was no Hazy Jane. Had a discussion with a friendly bar member about speaking to humans rather than relying on an app. A further 2 beer choices, including Black Heart, were also gone!! There’s a little icon for the menu to say ‘almost gone’, use it!! Food was mediocre, chips over cooked. Not worth the money.

The first time we were here everything was perfect, so left a good review. The second time things were a bit lacking, and they didn't respect the two minute silence for remembrance Sunday which really upset us, but we didn't change the review. We decided to give them another chance, we booked the table for 11am and turned up a couple minutes early, there were people getting seated with no booking which is fair enough, but when our drinks arrived (don't expect to get decaff coffee as although they do a fantastic decaff it's often sold out, which it was when we requested it) almost half an hour after we sat down we weren't too impressed. The staff member did apologise when he took our order and said they were unexpectedly short staffed, but why continue to take walk ins if you can't cope with the customers who have already booked? Our food arrived at 12 o'clock, an hour after our booking, and it wasn't worth waiting on. It wasn't bad, but it's been better. They'll probably be glad to hear we won't be back.

Stayed for a night for work at the hotel, the suite was class. Turned up at 9pm after getting flight in from shetland. The member of staff that booked me in couldn't of been more helpful and pleasant, absolute credit to your company and lucky to have someone so attentive. Believe his name was Jack Goldy.

El servicio fue excelente, el personal de camareros era muy servicial y atento incluso para nuestra gran mesa. La comida era buena.

A good place for beer lovers. Wide selection of beers. A place to meet friends and celebrate a birthday, because the birthday person drinks beer for free. !!!

Came for food recently with a friend, the atmosphere was lively and welcoming with the staff leading us in and setting us at a table. We were visited semi-regularly by staff asking if we wanted our drinks topped up which was fab. The food arrived quickly and was piping hot and so filling, the burgers are such a decent size and the pizzas too! I absolutely recommend coming here for food if you are within the shopping centre or on a stop over from a bus or train from the attatched stations. Beware the kitchen closes close to 9, but the bar stays open for a little while longer till 10 the only downside of it being in a shopping centre I suppose. Overall 10/10 from the bar staff, to the kitchen !

Tasty beer and great burgers. Will be back 👌🏻

Both our servers were fantastic and friendly

Food service quite slow (didn't seem very busy). We had booked for the 2nd burger/pizza £1 deal but this wasn't reflected on the bill. We paid but got server to arrange a refund so all good.

Servers were really attentive. They even gave my son a free dessert for winning a rock paper scissors contest. They also got games to make the wait more amenable. Only bad comment I got was that they missed the order of one of our guests, and they have if a free plate of French fries to compensate. We used the offer of buy two burgers and the second cost £1. That made the final bill cheaper. Burgers are massive, I had to divide the burger in two and use cutlery to eat mine.

Enjoyed our brunch and drinks at BrewDog Union Square. Ross was very attentive to our needs and happy to have a chat with us before we left.