Based on 12 opinions finded in 1 websites

Based on 12 opinions finded in 1 websites
Nº 360 in 689 in Northampton
Opinions
The reason for 4 stars instead of five is chunks of onion and lettuce instead of slices so they fall out of the burger, and there was quite a large amount of unmixed peanut butter left at the bottom of my banana and peanut butter milkshake. And it really is quite pricey - £30 for two burgers and chips and one milkshake. The four stars is for lovely staff and great quality food. Even though the milkshake wasn't perfect, it was still gorgeous - real banana and peanut butter and vanilla ice cream. The chips are skin-on and yummy and the burgers are fab. Next time I'll have a small burger as the regular with two beef patties was a bit much for me. The burgers are a standard price and then you can add all the bits you want for "free" to customise it. So we added tomato, lettuce, mustard, pickles (gherkin), mayo, onion and ketchup. And we had the medium sized portion of chips between us instead of two small, so that saved some money - and It was plenty. It was a Saturday evening at around 7pm so there were a lot of staff making burgers behind the counter, which must be another reason for the high prices. But even though we won't go often, we'll go again and look forward to it.
Sally M . 2025-03-23
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Have to say re gluten free had high hopes as they specialist in burgers. Walked in and great customer service but asked I'd had gluten free burger bun and told yes...turns out can gave a burger served in foil tray or served wrapped in lettuce ....as a major chain they should have evolved to have a gluten free burger bun surely as have subway it's not hard . Disappointed tbh.
norfolktraveller2018 . 2025-01-19
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Ordered online for collection when returning home with the food burger cold and bright pink raw Called restaurant and advised to come back to wait for another order. Not acceptable to have a standard of food served this way
Natural E . 2025-01-03
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Had to come on to praise Elliott as he went above and beyond with my gluten free (coeliac) allergy order. I’ve always found Five Guys good for allergen handling but it’s even more comforting having such a helpful member of staff. Burgers and fries were great as always.
Cara D . 2024-10-04
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Went there with family for the first time, excellent menu explanation from Kristine J Excellent team, the food and milkshake was delicious! Definitely will come again!
Victorija L . 2024-06-21
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The service was impeccable, the mango milkshake I was recommended was delicious and all I can say about the burger was... Amazing! Unfortunately this means I might have to back for more.. A lot more!!
James B . 2024-04-09
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First time visitor to five guys. Wasn’t expecting much but boy was I mistaken! The little hamburger with bacon and onions and mustard and ketchup! Full of flavour and deceptively filling! The quirky little extra of monkey nuts in a little tray is perfect for nibbling! Great staff and didn’t have to wait long! I would and will choose this over McDonalds any day!!
MermaidReviews . 2023-10-04
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This has been open in Northampton for a while now, but I haven’t been until now. As good as all Five Guys I’ve ever been to. Good all freshly cooked and fully customisable. Fries portions are giant, you can easily share a regular between two of you so order a small if eating solo. Refillable drinks have lots of options. Restaurant is spacious with lots of seats, only minor criticism I’d have is that it was cold inside, but I do feel the cold so might be perfectly fine if you’re not like me! Service prompt and friendly.
Raspoutine . 2022-09-16
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Popped in a few weeks ago as I'm a big fan of Five Guys and was SO excited when I found out there would be one in my home town. I was not disappointed - despite there being quite a long wait (understandable, there was a fair on nearby) the food was delicious, they always give you so many fries (Cajun are a must) and the burgers just melt in your mouth. Despite being a little pricier than other fest food chains, you get what you pay for, the refillable drinks options are an excellent addition that other places don't provide, and you get so much choice. Also where else can you choose so many burger toppings for no additional price - I will be back.
Lolly B . 2022-04-27
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Five guys do definitely do great burgers and fries, although they can be on the pricey side! For a bacon cheeseburger with fries and an unlimited drink it came to £16 (April 2022)
Andr3wtph . 2022-04-20
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More staff than customers at dinner time should have been a warning. Ordered single and double cheese bacon burger. One regular fries. 2 drinks as no bottles wasn't given a cup to help ourselves. £28.50!!!!!!!!! Not worth half the money. Skin on fries in a cup, which wasn't full. Chips warm, some undercooked. Bacon is shards of rock hard bacon. Burgers are BBQ'd so they tasted lovely but just don't justify the price. Won't be returning. Would rather buy good quality beef burgers and grill them at home, as that is exactly what they tasted like. The drinks were £3.55 each. Beware when ordering one each. I would have happily shared one. I
Road778104 . 2022-02-02
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This restaurant is one of the best restaurants I have ever eaten at, it was simply outstanding. Environment, Food, and Customer Service are all top-notch. I went there for the first time at 7 pm and it seemed to have replaced the old Frankie and Benny’s. I went inside and there was virtually no cue but still people inside it -Not too much, not too little- When I went the cashier (Thomas) was very friendly and welcoming. He understood my order and heard me. I ordered the Little Bacon Cheeseburger with Ketchup, Extra Bacon, and Extra Cheese, I also got small fries and the Coca-Cola Freestyle machine (more on that later). In total it was £13.85 which is slightly expensive for 1 burger but it was worth it in the end. Thomas said it would take 5-10 minutes but it ended up taking 3 minutes which is amazing! The cooker called out my number very clearly and checked that I ordered a little bacon cheeseburger. I got my cup and ketchup and went to the coke machine. It worked well and everything tasted authentic. The cup lifts were very good as well. I walked out of the restaurant and checked the bag and everything was there. When I got home I ate it and it was the best burger that I have ever eaten.
Usjsn . 2022-01-23
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218 Opinions
We ordered few bits off the Chinese menu I had Beef chow mein which was really greasy and had mushrooms in it which is not stated on menu and I physically can't look or even smell without heaving and in all my years of ordering this dish from any Chinese takeaway has it had mushrooms in it. The dry Shredded crispy chicken literally had red chilli powder shaken all over it again something else that no other Chinese has served. Chicken balls really stodgy and grease dripping out and the egg fried rice was just as bad. Also ordered battered sausage which definitely wasn't fresh was dried out and chips where cold really greasy and soggy.
103 Opinions
Was told on the phone the collection time would be 45 minutes, I got there in 40 minutes and was handed my food straight away. Got home to find my food was lukewarm/cold and there were no mushrooms in my curry. Its obvious the order was ready way before the 45minutes I was advised. Really let down and won’t be coming again.
1136 Opinions
We went there for my daughters birthday, the staff were great, especially Rebecca M who brought out her desert with a candle in it on a nicely decorated serving board and sang happy birthday to her with a colleague. The food was served extremely quickly also. We actually travelled 20 miles further than our nearest branch to go here as we could not book the required time at our local branch, so glad we did this and we will continue to visit this branch in the future. A big thanks to Rebecca and the rest of the staff for making my daughter feel special on her birthday.