Based on 545 opinions finded in 4 websites
Based on 545 opinions finded in 4 websites
Nº 130 in 404 in Basildon
Opinions
Always very nicely cooked and good portion size. The staff are friendly and helpful. The onion rings are incredibly and massive but worth the money.
Richard Taylor . 2024-10-07
MORE AT Google
Wasn’t worth the money not as good as it used to be £3.50 for a small pot of curry sauce rip off. I won’t use u again
Steven . 2024-10-05
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Not good today at all. Old dry manky chips. Very old dry luke warm savaloys and battered sausage . Really bad not happy at all
Cathy . 2024-09-24
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Shocking delivery today, missing 3 sausage in batters and just had the chips delivered... Makes not sense. Delivery driver again can't read a road sign and went to the wrong house. For the price they're charging you expect a better service.
Luke . 2024-09-16
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Food was very hot and tasty I had fish, my husband had a Burger said it was very tasty onion rings lovely and crispy, we will order again from them.
Tina . 2024-09-16
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Good food as always with quick delivery
Steve . 2024-09-16
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Not quite up to its normal quality
Yvonne . 2024-09-14
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Really lovely fish and chips,large portions and still hot. Brilliant
Sharon . 2024-09-12
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Everything was over cooked .the chips and fish went straight in the bin
Jayne . 2024-09-03
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Chips very anemic, not cooked enough:(
Emma . 2024-08-31
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Fish squashed and batter stuck onto underside of the box after requested wrapped separately from the chips
Emma . 2024-08-25
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Always reliable and delicious - nice and hot
Yvonne . 2024-08-23
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Thank you for the extras and sorry note. Very much appreciated.
Michael . 2024-08-22
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The best local chip shop. Food always cooked to perfection, portions good, delivered hot.
Terri . 2024-08-20
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food was never delivered i had to go to shop my self as there is no option on just eat to say not delivered. feel very sorry to the owner, they re did my order and the food was great.
Darren . 2024-08-01
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Overpriced and tiny portions. Cold food. I feel proper ripped off. Apparently this portion of chips is large! Do yourself a favour and go somewhere else that actually provides the right amount of food because all the previous reviews show you all the same complaint and the responses of sorry and thank you for bringing to their attention yet months later they are still doing it. The profit they make on chips is huge. So why ruin your reputation over it?!
Lynny . 2024-07-31
MORE AT Google
Excellent food and service as always. Thank you!
Lisa . 2024-07-30
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I approached serving window today 30 July 24, 90 seconds before opening time at midday and she turned me away. How's that for service?
ken davies . 2024-07-30
MORE AT Google
I never received my order and it is a difficult process to ask where my food items are as I need to wait for an email from JustEats for the delivery issues. The shop does not take responsibility as they said once the food items are with the rider, it is out of their hands.
Joash . 2024-07-29
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had the monday deal of 4 battered sausages and chips, great value for money, huge portions, hot and fresh and the curry sauce is the best from any other chip shop. 1st time ordering and definitely not the last.
nikki . 2024-07-29
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Excellent food and very good service from this restaurant as always. Thank you!
Lisa . 2024-07-28
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Great food, received on time and hot.
Steve . 2024-07-26
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All the sauces were missing , roulettes and nuggets should include a sauce !!!
Emma . 2024-07-20
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Been using them for over 20 years and never had a bad meal Quality of staff are always first class too Couldn't recommend this takeaway any higher
Gary Harris . 2024-07-17
MORE AT Google
Well done to Lewis and team at fish n chicken. Food had to be cooked again as they waited over an hour for a Just Eat driver to be allocated. Ordered at 11am this morning so absolutely no excuse. Great food and service from Lewis. Abysmal service from Just Eat and make it as difficult as possible to contact them. My elderly Mother is very confused and didn’t understand why her food was not delivered on time. Thank you Lewis and all at Fish n Chicken for saving the day. Just Eat need to do better.
Lisa . 2024-07-10
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not usually one to complain as this place has never disappointed before, ordered many times, but tonight the fish had bad taste and smell, chips looked and tasted like been reheated. sorry for bad review, but wanted to make u aware for a relatively expensive, could not eat the fish or the chips. if u want to collect to see, pls do so.
mark . 2024-07-08
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I often use this chip shop buy going to the store I got a delivery this time and the chips were awful a Nd the chicken coating was horrible too I thought it might be my tastebuds but my family agreed was very disappointed
tracy . 2024-07-06
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I hhe chicken Royal burger and chips. The chicken was extremely disappointing, being very thin and dry. This burger consisted of 2 large and rather greasy onion rings and a slice of cheese. The chips are unfortunately sub par, again being greasy and the portion size is rather small for the price paid. Service was lovely, cannot fault the staff, however will not be returning as for the same price, burger king is a 10minute walk away.
Jim Ginge . 2024-07-05
MORE AT Google
the place is a joke. large chips costs over £4 and barely is enough for one
Lee . 2024-05-27
MORE AT Google
Enjoyable food as always. Thanks
Steve . 2024-05-26
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very quick delivery placed order at 730 and it was here with 15 mins
Samantha . 2024-05-23
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Was disgusting tonight cold chewy chicken!! No thanks
Chelsea . 2024-05-02
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my favourite local fish and chips for a reason!!
Alexi . 2024-04-25
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The food was never delivered so I’ve had to submit a new order and refund request.
Max . 2024-04-13
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Half chicken was quite dry but chip and medium fish lovely
Carol . 2024-04-11
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Not great! We used to get our usual takeaway here, but lately they never have Southern fried chicken ready on Saturday at 5.30pm! Why not? Told a 40 minute wait, and this has happened on 3 occasions now. Bought large chips and it was almost cold and barely enough chips for a child. We will find somewhere else in future as they used to be good... not anymore sadly.
mark jackson . 2024-04-06
MORE AT Google
We are regular customers of yours and having just driven home from the West Country thought we would have fish and chips. We ordered around 6.15 this evening and was shown a delivery time of around 6.55. It was eventually delivered around 8pm and when dished up the chips were of particular poor quality and just about warm. The fish was better but still lukewarm. Not up to your normal standards. We’ll think twice in future if you can’t deliver on time and improve the quality when you do.
Anthony . 2024-04-05
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Requested a refund as had a chips missing so had to share 1 chips between 3 of us so not great
Emma . 2024-04-05
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Not happy with our meal tonight , half hour late chips really greasy and not very warm at all and hardly any batter on the sausage
Emma . 2024-03-23
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1st time we not enjoyed it 😢😢😢😢😢
Steven . 2024-03-09
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After ordering at 1900hrs only to get delivered at 2039hrs over an hour later than originally estimated
Bruce . 2024-03-08
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cold, late, and poor quality must do better ! must do really better !
Andy . 2024-03-08
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Fish good and hot,unfortunately chips cold and hard
Jackie . 2024-03-05
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They tend to blow hot or cold, one day the food will be exceptional, blasting furnace hot, bursting with flavour and huge portions. The next it’ll be like warm, bone dry (chicken) as if it been sitting there from the day before and a child size portion. When they are good they are fantastic… when they are on an “off day” you’re better off going somewhere else. Sorry.
Phil Pattle . 2024-03-04
MORE AT Google
Cold and rotten chips, pie was rock hard on top , it was so hard, you could use it for a hammer.
Chadwick . 2024-02-23
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Not busy, quite clean. By the time we got home fish was a bit soggy being wrapped in a box. Found it quite expensive
Marie Millar . 2024-02-19
MORE AT Google
i did NOT get right order, they gave me a wrong order i want my money back!!
Molly . 2024-02-02
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excellent service fish and chips spot on would definitely order again hallelujah
Tony . 2024-01-27
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It was so lovely thank you, I did ask for large chips but they look like a regular size
Tina . 2024-01-26
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Fish not too bad but couldn't eat chips cold and hard.
Jackie . 2024-01-22
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Yet again, our fish and chip meal was late being delivered. This was caused by the fact that a driver wasn't allocated to the job until minutes after the delivery time booked. This is not the first time that our fish and chips has been late because the driver wasn't allocated until either almost the delivery time or after it. Please ensure that you allocate drivers well before the delivery time requested. Who wants to eat such a heavy meal at almost 9 in the evening? Not us! I request delivery for 8 o'clock not 25 minutes later.
Cristine . 2024-01-19
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Awful....absolutely dreadful. Fish so over cooked as we're the chips tasted like both were fried in very old fat....won't be ordering from you again
Sarah . 2024-01-16
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Everything was lovely , had a biggish order just disappointed in the southern fried chicken , quite dry ..
Carol . 2024-01-13
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Another great meal. Nice potions and well cooked. Arrived pipping hot
Jackie . 2024-01-13
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Good size portion and all nice and hot.
Jackie . 2024-01-10
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Delicious..was sent a little note apologising for the lack of one item...and sent a replacement.
Sarah . 2024-01-02
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Good hot food as always, Thanks
Steve . 2023-12-29
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Arrived late, cold and with an item missing. Very poor from usual high standard
Jonathon . 2023-12-05
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Our food was lovely & hot, very nice :)
Adele . 2023-12-04
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Turned up cold, gutted because looked nice.
Craig . 2023-12-02
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Delicious fish and chips. Greatly enjoyed
Geoff . 2023-12-02
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Lovely food arrived hot and driver was very polite
Colin . 2023-11-29
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I ordered the delivery for 20:00 hours, but the driver was not assigned to the job until 3 minutes after this time. He did not pick the food up until about 10 minutes after this time and was therefore almost 20 minutes late delivering the food. No problem with Fish'n'Chick'n only Just Eat. This is not the first time the driver has been assigned after the order should have been delivered.
Cristine . 2023-11-25
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Great service food loverly and hot. Position size was very good.
Jackie . 2023-11-24
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Always enjoy the food from here. Had an issue with the order which was rectified. Edited review.... Absolutely shocking takeaway tonight. Quite simply pathetic portion size.
Alan Sneddon . 2023-11-20
MORE AT Google
Good value for money. Hot and enjoyable
Jackie . 2023-11-18
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Food was over an hour late, food was cold and very poor quality! One of the worst takeaways for a long time. Not a happy customer
Colin . 2023-11-17
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Unfortunately for the second time we’ve ordered from here the battered sausage and cod were soggy and bland. Ended up in the bin.
Clair . 2023-11-14
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Great tasty food. Arrived hot and very early. Always using this establishment. Recommended.
Lance . 2023-11-09
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Not what I consider a large portion of chips!!!!! Hubby going hungry!!!!
sandra . 2023-11-03
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First time I've had Cheesy chips from here and easily the best ever. Recommended.
Lance . 2023-10-28
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Food was amazing but very disappointed that 3 items were missing, I’ve only been refunded for 1 and no email mention about the rest, ideally would prefer the food to turn up as 2 peoples meals were messed up!
Karen . 2023-10-28
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Wrong food and it the food I did get was cold
amy . 2023-10-27
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We had fish & chips, it was lovely & hot. :)
Adele . 2023-10-27
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Great good was hot and fish batter was nice and crispy. Not soggy. Very nice.
rebecca . 2023-10-20
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Best fish and chips in Basildon fresh and plentiful
Nigel . 2023-10-11
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An hour late very disappointed but food lovely as always
Emma . 2023-09-30
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Missing a saveloy and the battered sausage and chips that we upgraded.to large chips was not large...
Marie . 2023-09-30
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Got completely the wrong order. Phoned the shop, to tell them. Only to be told, they'd replace my order, but I'd have to come and collect it myself. I think fishnchicken , need to send there staff, on a customer service refresher course, that's if they'd been on any at all.... £26 out of pocket, the rigmarole you have to go through to get a refund, is unbelievable
russ . 2023-09-28
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Food said delivered and nothing turned up
Claire . 2023-09-25
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lovely and fresh food and good value for money
Nigel . 2023-09-18
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Our delivery was 35 minutes late 😕
Emma . 2023-09-09
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Food was nice but Shane about the Very Rude delivery driver !!!
tracy . 2023-08-30
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chips where hard delivery late no tomato sauce in the childrens meal cold meal delivered
Helen . 2023-08-26
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Paid £14.05 for what can only be described as a childs portion of cod and chips. It was freshly made and tasted nice, but so over priced for portion size.
Dave . 2023-08-25
MORE AT Google
Food amazing late delivery but not there fault, just eat couldn't allocate a driver so blame them.food always been amazing from them and hot
Sheree . 2023-08-25
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Fish was not the usual size for what we ordered,also the batter was over cooked & inedible very disappointed as we have used your shop quite a lot with no issues
Mark . 2023-08-18
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Luke warm chips that were over cooked
Martin Crossfield . 2023-08-12
MORE AT Google
Chips were rock hard and looked like the dregs you normally get at the bottom of a bag, only they were all like that - managed to eat about 4 of them. Cod had obviously been keeping warm for some time and wasn't fresh. Pretty awful to be honest. Mushy peas weren't mushy at all, just in one big lump. Some quality control wouldn't go amiss for the cost. Just awful.
Lorraine . 2023-08-10
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Food great but had to chase where it was after 45 minutes late. Restaurant were really helpful and said that it'd be better if I could collect (not ideal) they then called me when I was 2 minutes away to say driver was there so I headed back. Not a great experience but the restaurant said they don't have their own drivers and it was up to just eat not asigning a driver.
Aaron . 2023-08-05
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Had trouble assigning a driver...and the chips were awful....the driver was lovely
Sarah . 2023-08-04
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Cold food. Arrived on a bicycle. The rider said he came to me earlier but forgot something and had to go back to another delivery. So I got cold food.
Chadwick . 2023-07-28
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Excellent food. All was hot and the chips were delicious. Would definitely order again and recommend.
Chris . 2023-07-25
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chips were a bit manky , wouldnt hurt to leave them in the fryer for another minute , surprises me how they dont get them cooked right .
jason . 2023-07-22
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I have used before without problems but tonight very late.
Jackie . 2023-07-22
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Cold and missing items, as usual missing items are not on the app so cannot request refund and still pay for it? Rang the Resturant they said they know nothing about it?
Steve . 2023-07-19
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Delivery time move back. Food arrived cold, usually it is hot - rather disappointing.
Robert . 2023-07-19
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Enjoyable and arrived hot, as always Thanks
Steve . 2023-07-15
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Totally wrong order advised to request a refund from Just Eat as it was the fault of Just Eat driver !! Still awaiting confirmation though !!
Tracey . 2023-07-14
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Driver was stood at one spot for atleast half hour before even starting to move and when food got it here it was not hot.
Stuart . 2023-07-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant