fishnchickn Royston in North Hertfordshire

Popped in to get some dinner tonight, the girl serving behind the counter with pink hair clearly didn't want to be there & had no respect for the guy working in there behind the fryer from her body language & attitude towards him was appalling No smile, abrupt & virtually threw the bag on the counter when the food was ready. I would have said something to the guy there but as she clearly has no respect for him there was no point in causing an issue for him, I will contact head office.

The Fish and Chips are top notch but expensive, almost coming to restaurant prices for a takeaway meal. Since COVID there has been a shift in service levels with the main focus appearing to be preparing online orders. Update Sept 2024. I've started using shop again, the food is still excellent and I'm pleased to say the service has improved considerably. Ordered a large family meal tonight, in and out in just over ten minutes (ordered scampi which was cooked to order). Very good fish and chips shop.

Absolutely fantastic with my large orders for Richard Cox House residents and their choices of meals. Always quick service

Ordered 3 piece chicken and chips. The chicken was disappointing, fatty with little edible meat, kfc would have been better, chips ok. Small portions, won’t be returning.

So just ordered from fish n chick. Rock solid savoloy, runny curry sauce and one of the staff there cleaning the chip fryer was extremely rude. Will not be coming here again.

Not the biggest portions, seems to have got smaller over the last year. Hot and fresh. Would recommend but has local competition close by which might edge it for me. 🍟🐟🍗

Lovely fish and chips piping hot

The food was delivered in the estimated time but over an hour to wait is too long. The pie was atrocious - top was stale, bottom was soggy and the filling was bland with very little chicken. Everything was warm but not hot. Disappointing.

Okay. The chip portion was very small for £4+. The gherkin was the smallest we have ever gotten. Not overly great compared to other experiences.

I popped in and was asked if I’d minding waiting for the chips to cook - no problem. Ordered a couple of saveloys and chips and some southern fried chicken. Chips were ok, saveloys hadn’t been microwaved for long enough as they were like rocks and cold in the middle. 2 out of the 3 chicken pieces were not fresh. Hard coating and dried out chicken. The fresh piece that was juicy and noticeabley just cooked was quite fatty. I tried to call through to let them know so other customers weren’t affected however the phone just rang out and then dropped the line.

Perfect as normal and everything there

Chips were lovely, very clean and the people treated us like we were local.

Thank you so much for your understanding for MY mistake on ordering the wrong Fish and you graciously rectify the order for me. I can Highly recommend Fishnchickn Royston . Many Thanks Sharon

Yum!! Perfectly cooked fish, light, crispy batter, great chips and the best freshly made onion rings i've ever had. Friendly happy delivery driver and no plastic packages too! 10 out of 10.

Everyone enjoyed their food , Thank you

Fish was ok but chips were cold

It's not actually possible to get a fish supper as they sell everything separately! A crazy policy which means you have double the packaging and things go colder quickly. I could not recommend this chip shop at all.

Shocking service more interested in talking about when they want to shut rather than serving customers went I at 19.00 and they don’t shut until 21.00 plus when I got the food home the fish had stuck to the paper so all the batter had come away from the fish absolutely shocking service will never go there again

great food and our daughter loved her birthday message!

Great food as always and early 😋

it as warm, and tasted like fish yet i didnt order fish, its the worse take out from you in a long time

First time ordering delivery from here. Even though order arrived early, food was only warm and not hot, and they gave me the wrong Coke in the bag. Definitely go there and get it yourself rather than order delivery.

Good service and it's quick and. Easy

Staff polite, food very hot, large fish was great no problems at all

asked for 6pm, turned up at 6.30

Fantastic service and tastes great!. Servings are perfect.

ordered early,fod arrived very late was waiting for over half hour tried to call to chase up but no answer, eventually got a call back to say food be here withing a few mins, on arrival food was stone cold

The food was cold, I spoke to the driver and he put his bare hand directly onto my food, the shop staff were very helpful and the food was good it’s just a shame I couldn’t eat much as it had been touched by someone else

I got a parmo, was tasty, chips were decent and the staff were chatty and friendly. Place looked clean and everything is cooked fresh in front of you.

The food was hot and tasty but the service wasn't great and they had stopped making anything new 30 minutes before closing.

Even though the food arrived on time it was cold and just not very nice or enjoyable. Very poor quality. I won't be returning or recommending

Good food, quick delivery by a very charming gentleman.

Food was almost 30 mins late, cold and they forgot a pot of sauce. Rubbish service.

The food was lovely hot and cooked properly

Order was late, missing chips and cold. Will never use again.

Very welcome coming early. Very tasty as usual and hot too!

Food came cold and thick in grease.

Convenience outweighs quality. The food was delivered long before the expected time which was great. But some of the food was inedible. The portion sizes were poor for the price. Quality of the order in general was a low standard. Again, we picked this because they delivered.

Thought I'd try the pie and it was terrible. Crust was odd, not flaky pastry, hard on the side, top came off without moving the pie. Top was hard not very nice crust and filling wasn't nice either.

Perfect from order to delivery! Thanks

Look it's a good fish and chip shop when it's busy, however, far too many times you get it home nd always disappointed. The batter has completely changed to the point you ask for a fresh bit of fish, they put into the batter and literally wipe it off so it's this funny thin layer of batter. For the price point the quality should be much better. Chips also have somehow changed, not sure if it's the potatoes or temperature of the oil but they are extremely bland, very pale, and just awful. From a good reputation 10 years ago to now, I think this is far beyond what it used to be. Try master fryer up the road or have a Chinese, Pizza, Indian, or kebab.

Not from the area but needed a meal in. Cannot fault came in time, food hot and nice meals. Would recommend.

We ordered for delivery and it took half an hour to arrive - very speedy! Food was hot when it arrived and tasted good. Only downside is it's a bit more expensive than other fish and chippies.

My order arrived at 6.15 but i can see from my receipt that my order left the shop at 5.30. as you can appreciate, this is 45 minutes so when my order arrived, it was cold! i was very disappointed and will not order from you again.

My food was really nice I’d recommend to anyone

Food was cold did not enjoy one bit also greasy thanks

Brought chips but were cold and stale and very expensive for what you get will not be going back there again.

Best piece of fish in a long time. And much larger than expected. The chips were tasty. Mushy peas awesome ⭐⭐⭐⭐⭐

Brilliant food, amazing service. Will be back, many thanks 😊

Great service yummy food good value thank you Amy and team amazing

came hot, quick and good portion sizes

Really good fish & chips - not a poor man’s supper anymore though 😏

I visited the shop recently and ordered Chips, Onion rings and curry sauce. Service was very friendly & my order was ready upon arrival (I pre ordered). Cannot fault the food at all. All food was lovely and fresh and I'm happy with the price I paid. Will definitely return, thank you! 🙂

Hot, delivered on time and tasty as always Thank you!

The fish and chips here are not the best. However, it is served hot and the cod is crispy. It should not worth 3.8 stars only, so I am giving 5 stars to push up the rating.

10.95 for a regular cod and chips and it was the smallest portion of fish and chips I have ever seen. 1 star because it tasted good, 1 star because it was delivered on time, -3 stars for it being an absolute rip off.

Rubbish food and freezing cold. Also ordered for 9.30 and it turned up at 9.00. shocking!

Always good fish and chips here. A bit further away for us but we often go when we're passing.

Ordered onion rings, none came, instead onions were put in the burger when I requested no salad. Other than that, delicious.

First time in today. By fair the best chicken in royston!

Fish extremely oily Half fries were literally burnt Peas were tasteless Good portion but won’t order again

Always consistent, you know what to expect always good.

Was very nice came fast and quick and tasted delish

I always enjoy the food and it's great value for money. Good portion sizes too!

Was meant to get a burger with brioche bun but it can with seeded bun which I'm allergic to, please remember theres people out there with sesame allergy so give whats advertised!

Perhaps I arrived too late at 9.30pm but the cod batter was very greasy as it had not been properly drained. The chips were soggy and luke warm, having been cooked some time beforehand. It's not worth nearly £13. Very disappointing.

Amazing vegan fish & chips with mushy peas. The best I've ever had!

Haddock, chips and mushy peas from these guys never disappoints.

The chips was disgusting and the cod needed cooking more

Friendly delivery person, nice food, but a tiny quantity of chicken for 2 people.

Over priced. Service to slow. More interested in chatting than serving customers. Shame!

The fish and chips were excellent quality and very tasty. Due to the long arrival time the chips were quite cold when they arrived. Otherwise great - fish was excellent quality.

Great chippy. Even did me a battered savaloy!! Not cheap but decent food.

The amount of chips with a large cod & chips was disappointing and the portion size of the mushy peas for £2.65 was disgraceful! 2 spoonfuls of peas was all! Not going again

Food quality and portions have been getting worse over the years

So far so good, I haven't had any issues with this store. This is a good place for a takeaway (no dine in). The staff were nice, friendly, and helpful, the food selection were very clear to see and had a nice selection of food to choose from. From ordering to completing the order is fairly quick ( If your in a hurry and want something simple, this could be the place for you). The quality, quantity and price is fairly decent too. Overall, I would recommend and return as a customer.

Cold and ignored the big “please put salt and vinegar on“ printed in big letters right across the top of the receipt. £18 for that! Pathetic.

Food was decent customer service was terrible as the young lady behind the counter didn’t communicate at all not even asking what I wanted to order

One of the best fish and chip shops in the area. I've been coming here for more than 40 years.

Lovely original flavoured chips if you know you know. Not too greasy not too dry… just right. Proper bit of fish as well, definitely have fish and chips from there again.

This is the second time we have ordered a large chips and paid extra for them to be very disappointed with the portion size!

Was facing a night out in the truck with no hot meal,placed an order on the app,and it was delivered to my door by a very pleasant delivery driver 20 mins early,great quality of food and plenty of it,well done guys,will be using you again when I'm in the area.one happy truck driver!

Forgot curry sauce chips were cold

We use the online app when ordering as we find this easier as a family. We have ordered a couple of time recently and find the app easy to use and timings accurate. The service was great and the staff were friendly upon collection. We've been using this shop for years and don't go anywhere else for our fish and chip takeaways.

Very good chippy, best southern fried chicken in the area.

Add some fish chips there on Sat never go back there no more

Chips were a bit undercooked & tasted earthy - fish was nice chips needed longer in the fryer & were a bit cold

Ordered cod, pie, large chips and peas all as separate items. Chips were delivered in same box as fish. Peas were not a whole portion and all food, whilst cooked, was not even warm

Unfortunately didn't get everything. Missing a bottle of water from the kids meal and 2 dips. Apart from that the food was good.

Absolutely delicious, delivered quickly and piping hot.

No chips in a fish and chips order, have absolutely no words.

Always great fish and chips. I always do the click and collect service, just pop down and pick up straight away 😊

Often order Fish and chips. Sadly tonight the meal was luke warm. The cardboard lid had not been closed properly. Had to microwave the meal ! First time been let down.

Always delicious! Very consistent, can't praise these fish and chips enough.

Food quality is great but it was 30 minutes late and missing two items

Usually have cod and chips tonight thought would have the chicken and chips for a change. Was a little disappointed Said three pieces of chicken one was more like a sparrows leg in size. Tasted ok but think next time its back to cod and chips

App said it was delivered but wasn’t

Missing part of the order (peas) and was cold. Vegan burger poor

It was fine. It did feel like the fish and chips had been sitting under heated lamps for a while rather than being fresh despite the fact that delivery took over an hour but they were ok. The scampi were very over cooked and dry which was a shame, especially for the price!

Good quality and quantity for everything ordered, well packaged for delivery. Nice to be able to order for as early as 16:15 also.