fishnchickn Harlow in Harlow

I didn't get my everything I ordered for my son he ended up only eating chips.

Chicken well overdone, you could smell the burnt when eating it , took photos but can’t display, chips were lovely, disappointed as food spot on always

great food. great service. thank you

Food missing and had to drive to store to collect it

The chips were cold, but ythe delivery time was good.

Not as good as usual, not as warm , fish batter was greasy,

Lovely food , big portions, tasty , chips are great, thanks

usually so good but today wasn't up.to usual standard

The large vod wasn't as big as I am used to from this restaurant, was more of a medium. Tasted fine though.

Food here is really good, not super greasy but still moist, the curry sauce varies on consistency but most times it’s super, the only thing I’d say lets it down is the price, it’s not extortionate pricing but it’s on the dearer side for dinner.

fish n chicken missed part of my order and could not help with getting the item to me. totally disgusted

No problem with food or delivery but item missing so rang shop and told item is here on the side but not interested in redelivering missing item and got a lot of cheek in response, make you own minds up on that one

I ordered large chips to go with the fish now you have to order them separately, but they all came in the same box . We were not happy atall because if that was a large portion of chips we disagree. We will not be ordering from you again .

Large chips didn’t even half fill the box , absolute joke . Will not go there again

I ordered via just eat who said delivery would be 15-30 mins, when the time got to 10 mins the delivery time changed to 50 mins. I tried to cancel the order but was told it was too late as the order was being prepared so I phoned fish'n'chick'n who said they were preparing the order so it was too late to cancel to get a refund. 10 mins later fish'n'chick'n phoned me back to say the order was ready but no driver was there to pick up the order, just eat lied to me. The food arrived which was delicious and hot.

Can’t say it was late as delivery time was changed a few times. Also food not as hot as I would like

Chips were under cooked and tastless.I was handed the food in the paper wrapping and had to ask for it to be put in a bag. First and last time in that place.

paid for curry sauce, not delivered

Food was delivered on time chips were not great though normally better than that warmer too

My only criticism is that I did not receive any salt and vinegar sachets. We often never got salt and vinegar put on the meals either !

Easy, quick and tasty fish and chips. Click and collect recommended, lovely staff, and on busy days there are more staff in so waiting times are a lot less noticeable.

Food wasn't to standard. The fish was rubbery and didn't taste fresh.

had ordered tartar sauce, paid for it but never got. same vinegar and salt was added to order but never got. disappointed.

Always enjoy the Fish and chips here fresh too

Had a moan last time as fish was in same box as chips and was all soggy. Well tonight it was in separate box to chips and it was nice with a crunchy batter and back to the standard I had come to expect, very nice thank you.

We were short of one item and tried to call but nobody answered th phone. Had to go to collect. Quality good.

Haven’t received my order but says delivered also no answer at the store phone

lovely food as always and fantastic value 👌

The food was all soggy and what I would say was under cooked, we ordered £62 worth of food to only receive our two cod’s and a loads of chips, we were missing a battered sausage, 2 x SFC, Curry Sauce, Blackcurrant fruit shoot & the dips.

Fish which has been in the past placed in it’s own box had the chips covering it so the usual crispy batter was drenched in oil from the chips. Usually have this Plaice because of its crunchy batter so was disappointed this time.

Food arrived with piece of a rubber glove in the meal. Not happy

4 out of 6 orders have had an item missing. Shame as ruins an otherwise good experience. These were all orders in advance so no excuse.

Food cold. Awful service. Never again

the driver couldn't find us so food was cold

We always go here when we fancy fish and chips, we have to go on their gluten free days as I'm coeliac. Went there today (10th Feb) and I'm not sure what was different about the batter but it was the best piece of fish I've had!! Sometimes the gluten free batter seems almost non existent but not tonight! AMAZING!

They were bad. I ordered a batter sassuage kids meal and then they gave me cod im allergic to fish

unfortunately was cold on arrival.

food tasted like cooked in old burnt cooking oil.

Always good freshly cooked food

Not the usual piping hot that I’m used to , arrived within 2nd estimated timeframe

Under cooked chips Half empty curry sauce We live to far away to go back £30 2x chips 2x nuggets 2x curry What a let down Trying to get chips good in the air fryer

Delicious 😋 best take away I have had in ages

Late. Called to check and the person who answered was dismissive and rude. And the food was cold and greasy when it finally arrrived

Nice enough, but not quite what we ordered. Definitely not a large portion of chips & unbuttered rolls.

Pie was hot which was good but chips were not very warm

Order took ages considering on the app when I ordered the food it said 20 minutes delivery.

food missing but shop done completely new order so credit to them we all make mistakes

Delicious,good portions excellent onion rings.

food was cold, and delivery time kept being moved back

No tartare sauce or salt and vinegar as requested

Food was cold, and don’t live fr way from shop!!!

Lovely fish and chips, arrived hot and tasty & a generous portion.

fish and chips lovely, still hot when delivered. quick. arrived on time

the delivery time kept getting pushed back, and when it did get here, the chips were all the scraggly bits, and burnt. not the usual standard.

The younger staff were cleaning down at 8pm, no big deal I get it you want out the door at 10 when you shut *but* to have them then use/wear the same gloves you've touched chemicals, dirty sides sponges etc etc too use them to pack up my food is unhygienic and sub par standards. I asked if they could change gloves, which is reasonable the younger gentleman then preceded to be rude and dump my food on the counter with a side ways stance and no thank you even though I was polite about paying £30 for fish and chips for 2 people. Not cool. Will not be returning.

Food is ridiculously expensive £4.80 for chips and £2.99 for a saveloy. I didn’t ask how much the fish was as I was in a bit of a rush and didn’t have the time to deal with a financial advisor. I then asked the manager if they were busy. He replied “No not really…” well it’s not really surprising when your prices are so high. I don’t live far from the shop, yet when I arrived home directly from the shop. The food was barely warm. Very sad that a once relatively cheap meal will now be beyond most families. God knows how much fish and chips for a typical family of four would come to?

food was really nice. enjoyed the 8 chips they put in the box. only paid £13 so couldn't really expect more than 8.

fruit shoot got forgotton about but i cant complain because it was apart of a meal and i cant request a refund for an entire meal there is no option for individual items and this should be added

My order was really late - we rang after an hour after ordering to be told they were waiting for a driver (app said driver was at restaurant). Order then arrived within 10 minutes but wasn’t the freshest or hottest.

Scheduled for 6.15, was 30 mins late and not particularly warm. I had seen that the delivery driver went staple the first, it was out the restaurant quite a while before it reached us.

Order was missing the half of chicken and the can of drink, i thought orders were checked before being sent out

Simply the best, I’ve tried all the fish & chip shops in and around Harlow. And I must say they’re the best in the game. Not cheap, but you get what you pay for. EDIT: unfortunately I’ve had to edit my review from 5 stars to 3. Like I said before, the cod and chips here are quality imho. The problem is portion sizes, usually I bypass this because I really enjoy the food. But today 21/12/2024 I ordered large cod, large chips and a regular chips. This was only meant to be for two people, but as their portions are so small I always add an extra regular chips. I was extremely unimpressed to see a large cod and two regular chips instead of a large and regular, and they didn’t even add any salt and vinegar and the price came up to £30 with curry sauce. Wouldn’t be so bad if I got what I paid for, but unfortunately when I called them to let them know, they were unhelpful and didn’t accept what I told them. The fish n chips is the best in Harlow, but the portion sizes will eventually cost them business if they don’t take heed to customer complaints. It’s just a matter of time

Missing part of the order, told to come and get it ourselves!

Used to love this chippy but it has gone downhill recently. Whenever I used to order haddock it was always cooked fresh. Not anymore. On past two visits I've ordered the 2 medium haddock with large chips. On both occasions the food has been really poor. Fish is dry and hard like it's been on display for hours. The large chips have shrunk to a normal size portion. I haven't seen the manager on site recently and standards have seriously gone downhill. Sort it out please.

Can tell it was busy, food is usually better quality, chips were greasy and undercooked. Fish wasn’t large, so they gave two different sizes. Won’t order again on a Saturday evening.

fish was ok chips were luke warm not good and over priced

delicious, fresh, absolutely brilliant. driver polite and food was good temperature. thanks. will always order from here. packed well good size portions.

Had part of the order missing which mean someone didn’t get to eat and now I am 50/50 in order from here or their stow branch if they can’t get a basic order sorted

Food arrived cold, and the chips were not fresh

This place always mess me around! Ive been three times over two years and they always screw up my order. Its over priced and when they give you a time Dont believe them!

Chicken is warm at best. Chips welded to the grease proof paper due to excess oil. Also missing curry sauce that was ordered

Half missing and had to go and collect the rest

food nice and hot and good quality. only down side most deliveries are now late so makes planning your evening more difficult so I would advise others to allow extra time as delivery slots rarely achieved.

Polite delivery man. Enjoyed the food. Thank you

The delivery time changed a couple of times on the screen following the order process. But it was ok as the meals we had were great, good quality,hot and not hardly any cooking oil on it like some other places do

When the food got to me its barely warm waste of money has it gone into the bin

As always food pipping hot,very tasty,delivered on time and a very curtiuos delivery man

Driver stole my cash when my husband had already paid on Apple Pay and i didn’t know stole £40

food delivered piping hot. super quick.

All my food was hot and very nice

The food was nice. A little bit annoying when your order something and then get a call at the scheduled delivery time to say I’m not sure why it’s let you order a certain meal as it’s not actually available, for them to say they will now make the new meal for you 20 mins after the order time and then for the food to come and it to then be missing a portion of chips. We called and were told to just report in just eat and they’ll issue a refund and the next time we order they will give free chips

The southern fried coating was so dry and hard it was more like pork scratching,the chicken was drier than the Sahara desert total waste of money for food I wouldn’t even give to a pet

Put a click and collect order in, I arrived at the shop on time only to find the staff hadn't seen the order. Had to wait another ten minutes for it to be cooked from scratch. Three staff members working with no other customers in the shop, this is poor. Food was nothing special, portions were not particularly generous so don't consider it good quality or value. Disappointed.

ordered 4 sausages only got 1 and was charged for the 4

Lovely fish and chip shop really surprised how well presented and tasty fishcakes and the chicken burger was lovely

Order turned up late. When ordered it said delivery between 19.05-19.25 but it never arrived. Check the site to see the order just kept being pushed back and finally arrived at 20.14. Called shop but they said no delivery drivers were there.

Chicken nuggets were undercooked and cold in the centre. Chips tasted odd but were edible.

But had to spend several minutes entering a code never had to do this before so will think again about ordering through just way 🥵

Tasty fish & chicken, good portions, on time , thank you

the best fish n chips in harlow

Portion size is awful. Large chips for £6 would never order again

Lovely food, all correct. Recommended.

The only thing that has disappointed me is I got 1 Salt and 1 vinegar. I’d say that’s slightly stingy for a £38.00 order

No issue with resturant, just eat never delivered our food and claimed it was delivered.

Food wasn’t its usual piping hot temperature, maybe due to length of time it took to arrive. Originally it was going to take over an hour but it was a little quicker than that but not as quick as it usually is

driver left food on door step with out knocking or ring the door bell my neighbour knocked to let me know the food was on the door step

Lovely food and some great offers throughout the week.

A little pricey but good quality fish and chips 🐟

Shocking food. Tiny portions. Under cooked fish. Not impressed.

No stars for anything! Below average food, below average atmosphere and well below zero for customer service. £9.50 for two portions of chips when after payment you notice on the display screens that on a Monday you can get 4 portions of chips with 4 sausages for £9.99 deal. If only the server were to point that out before taking payment! These two portions of Gold plated chips were supposed to be "a couple of minutes" over twenty minutes later and lots of shouting across the premises regarding working hours to each other and what appeared to be an off duty colleague, absolutely zero communication to any of their customers. Looks like the margins have been increased again by taking out any management from the premises! Do yourself a favour and find somewhere else.