Based on 2.232 opinions finded in 3 websites
Based on 2.232 opinions finded in 3 websites
Nº 278 in 739 in Redbridge
Opinions
Very poor customer service, we have order Chiken curry with chicken fried rice but they gave us just egg fired rice always give wrong order make sure check ur order when you receive although they made mistake do not apologise and staff very rude . I will recommend don’t order from here artist they need to understand customer satisfaction importance . Fraud wrong item put in the order
Ashif Khan . 2024-11-15
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Amazing food and service. Best in Ilford
Paul Iwerebon . 2024-11-03
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Firecracker Restaurant provided an exceptional dining experience for our family. Nisha and Simrin were outstanding, delivering excellent food along with warm and attentive customer service. The dishes were perfectly spiced, making them suitable for my children to enjoy without any fuss. We were also pleasantly surprised with complimentary prawn crackers and rice, which added a special touch to our meal. The atmosphere was lovely, offering a welcoming and family-friendly environment that made our visit memorable. Highly recommend this spot for anyone looking to enjoy flavorful cuisine with amazing service!
Akil Kahn . 2024-11-02
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Amazing food and great service. Worth trying
Damian Markowski . 2024-10-25
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Incredibly kind group of staff and quick service!
Tomi Akinruli . 2024-10-23
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The food was awfull” my whole family went there and our appetite was ruined after we tasted the food. The meat inside the chicken and prawn dumpling were served raw. The overall food was a disappointment for us. This is a waste of money and time therefore not recommend.
nusrat mim . 2024-10-16
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Just discovered this place a week ago ,have some roll as compliments,delicious yummy 🤤 thanks l have ordered some mouthwatering more food and will see you with my family soon xx
ISRAT JAHAN . 2024-10-14
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Lei and neisha The food soo nice and they are soo lovely too and welcoming . The best noodles I ever had . Deffo recommend it
Ellla F . 2024-10-03
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They made very tasty noodles and I really enjoyed eating them.❤️
ANKIT BIDLAN . 2024-10-01
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Very clean and tidy place! You may watch how your meal is prepared. Portion is huge and delicious! I recommend this place with all my heart!
Hanna Werner . 2024-09-20
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Did not receive the order at all. Awaiting refund!
Stirling . 2024-09-18
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Nice food we had singapore and prawn noodles We could determine how spicy we would like the food
Abe Willemsma . 2024-09-06
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Please don't come n waste your money.
M J . 2024-08-29
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Tasted bland and item was missing which was feed back to just eat but DID NOT refund cost of missing item !
Shaun . 2024-08-27
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Ordered 3 items! only 2 arrived, what really got to me was "please order something else and we will put that 3rd item with it" so I'm supposed to pay more money to get what I already paid for!! Absolute Joke!!!!
Stirling . 2024-08-22
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Hi. Me and my friend came on Monday the 19th. We got noodles. Fried rice Chicken balls and spring rolls. Had a good time food was lovely. Will see us again. As we were caming out I said God iam full up and this lady said that it should good. We said It was and she when in and order some food.
Pat Millings . 2024-08-19
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Salt and pepper chicken strips were awful - they were actually so hard we couldnt eat them. Inside out chicken looks nothing like the picture - its essentially 3 giant fried wings in truck loads of sweet chilli sauce. Thai green curry was flavourless and not authentic at all. Not impressed with this Chinese at all. Waste of money.
Sarah Dedat . 2024-08-18
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My goto restaurant. Fast and delivers on the meal
Abake the Bridge . 2024-07-30
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very friendly and respectful driver
Mariana . 2024-07-23
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Food was very nice best Chinese takeaway I had in Ilford. Chicken was moist the rice was tasty
Luke . 2024-07-19
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It came on time but today too no fork ..meaning I should eat with my hands
Abigail . 2024-07-18
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I’m soo disappointed in you for not giving me fork to and tissue..because I can’t eat it with my hand …thank you tho it’s fast but no fork or spoon
Abigail . 2024-07-15
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Firecracker Canteen was a great find in Ilford. Lovely food and friendly staff.
Michael Bishop . 2024-07-01
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Food is good at an affordable price. Would recommend if you all craving for Chinese or thai ♥️
trisha trisha . 2024-06-30
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tasty but what happend to the duck. I got container full of rice and literally 4 small pieces of meat
Dominik . 2024-06-27
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Sauce was nice but no idea what the meat was..supposed to be beef but was tasteless and hard.. probably a cheap cut defrosted and nasty Never again..yuk
olufemi Lewis . 2024-06-26
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Curry chip had little chips and practically no curry sauce. Shredded chicken was so spicy I couldn’t eat it. Very disappointing. Overpriced.
Ciaran McCavigan . 2024-06-23
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Tried to get my order delivered rather than collect can’t seem to change it
eugene . 2024-06-12
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food was very nice. Maybe I havent eaten it in a while but it felt like it was better that usual
Yousaf . 2024-05-23
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Hard to find good salt and chilli tofu in a takeaway - and it's really good here. Have ordered a number of times.
Greg Dash . 2024-05-10
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I ordered a Pad Thai. In the box there were 4 prawns and a ton of tofu. I ordered sesame prawn toast and it tasted like the oil it was fried in hadn't been changed all day and they were badly overcooked. I have previously ordered duck spring rolls. They were mostly beansprouts and cabbage. I usually order chilli squid, it's good however the lemon piece could be bigger to accommodate the amount of squid and vegetables in the box proportionally. Naturally, I will not be buying from here again. Disappointed in an understatement.
Leticia-Imani Herbert . 2024-04-10
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I loved the service, food portion size was ample and they serve hot food
Rafaqat Ali . 2024-04-10
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Missed an item off from my delivery =( Very poor customer service when trying to speak to them about missing items from my order. Delivey slow on both occasions Quality of meat and portion sizes could be better (not much chicken in the dish)
G O . 2024-04-09
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This is the best oriental restaurant in the area, I have been going there for many years because the food is very tasty, the service is excellent, the attention is very good and most importantly, their prices are up to par and their staff is very pleasant.
Irley B Casas . 2024-03-24
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It was wonderful option for halal Chinese im the town. Loved their food and services.
Zubdah Yaqoob . 2024-03-19
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Very dry I ordered prawn pad only got 3 prawns and loads of square stuff don’t know what it was more like spungy stuff
Teresa . 2024-03-02
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Waited so long and they missed a dish from my order!
Ging . 2024-02-29
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Please refund me my money for this order I have already called the restaurant with proof of phone call and restaurant manager telling me they will adivise yourselves of a full refund and I was advised to throw the food away as it’s not what I ordered and wasn’t able to eat my food I paid a lot of money for that meal and it was all wrong I have had no email back please refund my money or I will be escalating and I’m so close to terminating my account I spend a lot of money with just eat and I fee
Imran . 2024-02-22
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Top quality food , always good . Love to come back again and again
MKI SHAGOR . 2024-02-19
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Didn't send Ben & Jerry's that I ordered, instead sent a piece of cake, when I called up about it the lady on the phone said nothing she could do about it very rudely. When I said I would speak to Just eat, she started ordering the delivery driver around to come pick up the correct order but wouldn't pay him to do it. Needless to say, never got my item.
LESLEY . 2024-02-16
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I heard the car horn beeping outside my house, eventually the guy rang my door bell and moaned that he was waiting for me to come out to collect the food. Rediculouse
Kam . 2024-02-07
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Good food. Decent service. I avail myself of their takeaway services only, a little cramped for my taste.
Terry Walters . 2024-02-07
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We only visited for a late night coffee. The service by Summer was fantastic, the coffee was great. Thank you very much.
Peter Knight . 2024-01-23
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Good noodles, good portion size aswell
Abhay . 2024-01-05
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The delivery guys bike broke down and they didn’t even tell me, I had to keep calling and trying to get to the bottom of it. After being told it’s on its way numerous times I finally was told the truth and I didn’t expect my food to arrive after that but it did over an hour later and food was cold and dumplings had congealed and tasteless. I was told I would get compensation by Stacey who said the manager Ali will call me Monday. So hopefully I get compensation for it.
Elizabeth . 2023-12-31
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The food was very tasty but ever so hot in taste, and a little too salty for my liking, other than that okay.
Maria . 2023-12-22
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Too much smoke while they are preparing foods. If you have asthma or breathing issue ,it will be bit difficult for you to stay there as eat in . Price is bit high . Don't try their egg friend rice. Its not tasty. Salt n pepper chicken wings are tasty. The quality of rice they ate using not great . Food presentation of takeaway ( rice n noodles) not good. They just need money . Takeaway containers are not UK standard like other Chinese shop. Good news they take card payment as most of Chinese restaurants don't accept card coz of saving money from hmrc . To get a free bottle of drink you need to spend £50 . Expensive
Abdul Monem . 2023-11-24
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Authentic Chinese food. Very good but they need to monitor the level of seasonings. Salt especially!
Maruf BM . 2023-11-17
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If I could give ZERO stars I would. I ordered Thai green chicken curry and the beef massaman curry, both with egg fried rice. The curries had soooo much salt in them that they were genuinely inedible. We had to throw away >90% of our food. Complete waste of £21.90 (excl service/delivery). I will never order from them again. PLEASE PEOPLE, READ THE REVIEWS! SAVE YOUR MONEY AND ORDER ELSEWHERE UNLESS YOU ARE HAPPY TO THROW YOUR FOOD/MONEY IN THE BIN!
Nazreen . 2023-11-17
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Very tasty food . Yummy 😋 large portions .
Shahina . 2023-11-10
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I come here a lot. The noodles are great, the service is good and quick and the price is really good for the portions. Always a good place to go after a long day!
S G . 2023-11-07
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Portion size of the katsu curry was terrible, the only reason people order the katsu curry is mainly for the curry and the portion size was so small it made the food so dry and horrible
Aqsa . 2023-11-07
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Food had too much salt, I feel the quality has gone down from a few years ago. This is shame because we loved going here. Even the thai green curry had a lot!
Saif Mian . 2023-11-06
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Food is always spot on.. just the way I like it. My regular Chinese takeaway. My favourite dishes are spicy beef in black bean sauce, firecracker fried rice with red chillies and chilli oil. Salt and pepper squid and prawns are delicious. My son loves the chicken chowmein. Staff are really friendly and delivery is always on time. Portions are very reasonable and Food arrives warm all the time. If you like spicy food then add fresh red chillies and chilli oil to the dish, tastes amazing.
Samah . 2023-11-03
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Very nice as always.. my favourite Chinese takeaway. Me and my family order at least 3/4 times a week. Portions are very generous and food always arrives warm.
Samah . 2023-10-31
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I am quite disappointed. I really look forward to visiting family and having firecracker but this time it arrived messy and the quality/taste was not how it usually is.
Roo . 2023-10-26
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One of the best Chinese restaurant in ilford Decent price. Friendly staff
Jay B . 2023-10-23
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Food Quality and taste is not good at all. Waste of money...
Akik . 2023-10-17
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Ordered 4 items. 2 were good. 1 was BURNT inside out (fried wontons) and the other only had a missing dumpling. It’s a shame the quality of half of the order wasn’t there. For the price, it’s a rip off. Burnt food is u acceptable. Especially if the highest priced item ordered turns up Burnt.
Hafsa . 2023-10-16
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The portions for dumpling was a joke 3 tiny things for £5.50 shameful I was shocked, the yellow curry was passable but basically bland, Thai green curry, noodles and Tofu were excellent
Dee . 2023-10-14
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The food was a little cold and stale and the delivery took longer than expected
Natasha . 2023-10-13
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The food is great from here…when it’s cooked properly. I’ve been ordering takeaway from firecracker for about a year now. And 9/10 times its great. But this is the second time my chicken balls have come undercooked. I ordered egg fried rice, chicken balls and crispy squid. All were fine but the chicken balls. Half the portion were still pink and far from cooked inside. There was also some sort of foil in the batter of one of the chicken balls. Quite disappointing this time around. Firecracker please quality check your dishes before sending them out.
Hxmble Jay . 2023-10-06
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Spot on food yet again😎👍🏻 👌🏻👌🏻👌🏻
tyrone . 2023-09-28
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Daisy is absolutely wonderful always welcoming you with a big smile! Customer service is excellent! Has helped me many times (very patiently!!) regarding what to choose when I call in for collection & haven't been disappointed! Best Chinese Takeaway in Ilford hands down!
Farah Z . 2023-09-13
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Came first time to this place, and food was amazing! They offered us a complimentary dish too. Deffo worth coming here. Just to add, there's no toilets here. Opposite resturant were kind enough to let us use theirs.
A Z . 2023-09-11
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My favourite Chinese takeaway. Absolutely love the food and the service. I order almost everything week, my family love it too. Beef in black bean sauce with red chillies and egg fried rice with chillies are my favourite. King prawn fried rice and chowmein dishes are delicious. Food always tastes fresh and arrives hot. Portion size is good. Friendly staff and they cater to any specific requests. Best Chinese takeaway.
Samah . 2023-09-09
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Food was really good, enjoyed all meals ordered. Been ordering from firecracker for years!! My go to take out
Razina . 2023-09-08
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Amazing beef and black bean sauce. Its the 9nlynd8sh 8 ever eat..and The best i had over many others. Salt and pepper wings are good too.
moynul ahmed . 2023-09-07
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Our experience here has always been good. The staff is so friendly and considerate. It feels good when you are treated well and made to feel comfortable... All the more, their food is amazing. We love Thai curry, Kung Pao Chicken, amongst the other dishes... Seriously worth trying... The rates are reasonable too...
Drievu . 2023-09-05
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Really good Thai food, my regular go to joint in Ilford.
Saj D . 2023-08-25
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Always love their food ❤️ The best
Esther . 2023-08-23
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Food was delicious, service was very fast and very customer-friendly. Good quantity. only complaint was the lack of tables space, but otherwise defo recommend. CERTI
Reva Javed . 2023-08-18
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Very delicious food - lady took my order while they were closed and cooked while she was prepping for evening open. Not to say that they will give this service everytime, but i was grateful
Michael Kayan . 2023-07-23
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It is more than an hour and we have not got our food. Very terrible business!
RUI . 2023-07-21
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I ordered food had to wait 1 hoursaid they came to my house then left and refunded me but they did not come at all called them they said my house wasn't accessible then I ordered again they immediately cancelled my order not reccomended
Juha Niesniemi . 2023-07-21
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Food was amazing, everything was very delicious.
Aminah . 2023-07-09
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Microwave food noodle overcook like a rubber they cook in the microwave
Abdul Salam . 2023-07-08
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Really good food, staff were nice and atmosphere was friendly
Frenk Afred . 2023-07-04
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Best quality chinese food in East London
Maryam Bukhari . 2023-06-30
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food tasted OK once it had arrived.
Christopher . 2023-06-28
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This is a heaven place to eat halal Chinese! Everyone should try it !
Stunner Mark . 2023-06-05
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I keep coming back, although it’s quite pricey, but the quality of food speaks for itself Very fresh and tasty 💥😊
yomi williams . 2023-06-03
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Food was fresh and delicious. Will definitely order again.
Hasina . 2023-06-02
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Disappointed to show up and it not be open, everywhere stated that it should be open. I tried to phone them a couple of times to enquire but no luck.
Reuben Jones . 2023-05-31
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First time came here and tried their chicken chow mein. The 2 ladies at the front were so sweet and lovely. They welcomed us with a smile. I have to say, this is the best place I’ve had chicken chow mein from! It was so delicious and worth the price. I’ve tried other places and always found the chicken to smell but you can tell that they use fresh ingredients here which I’m so happy about. Will be ordering more from their menu soon :)
Zahra Bari . 2023-05-27
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The Manchurian chicken tasted and smelled old. The sauce was not nice. The rice and noodles were okay. The food was slightly on the salty side. The salt and pepper fried squid was delish though.
Anneka . 2023-05-26
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Delicious and authentic Chinese food! Placed an order today and everything was spot on, they included everything we asked for and the chicken balls are 10/10!
Shy . 2023-05-24
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Neat and clean so friendly the food is nice fair price too
Hung Fai Li . 2023-05-14
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I ordered sweet potato fries but got the standard chips. The noodles were of a big portion but with little amount of prawns and chicken. It was slightly more salty than usual.
Asim . 2023-05-13
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This place is finished. U sed to be a rvhegular. Have ordered twice in the last year and the third time just now hoping it was the chefs day off or just a one off. Their curry sauce is not a sauce. I have uploaded photos holding at 90 degrees the thick mud remains in the container. Definitely few days old had a very bad stench, microwaved garbage. Singapore fried was ok, just. Last time ordering from here. If you want quality food try elsewhere.
Eklas Ali . 2023-05-09
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I went here with my friend today and the customer service was absolutely stunning. I was also very happy that the food was halal. The food was so delicious, I ordered a chicken katsu curry and my friend ordered a duck chow mein. Highly recommend this place!!
Akio Itsuki . 2023-05-08
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The chow mien was nice but it was on the dry side I would suggest the chef if they could make it saucy the chicken Manchurian is really nice I would suggest using that sauce in the beef chow mein thank you
sofia . 2023-04-27
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Excellent food and customer services, really love it !!!😍 👍👍👍
zhuanjiaoai Lee . 2023-04-27
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Great salt and pepper tofu, soft and fluffy, just how I like it. Really delicious food, with lots of flavour, and finally some good pad thai that doesn't taste of ketchup!
ruby . 2023-04-25
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Food was good - not greasy like many others. Unfortunately after booking we were notified they’d be a delay of an extra 30 mins but even after that time had lapsed we were still waiting. Not great.
Rustem . 2023-04-21
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I really like their sweet and sour chicken. Just the right chicken pieces size and cooked really well! 😍. Decent customer service too
Tag . 2023-04-18
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I'm a regular customer and the food is delicious, any specific ingredient I want to add to the dishes they always follow instructions. Beef in black bean sauce with mushrooms with fresh red chillies and egg fried is always my favourite. My child loves the chicken chowmein without vegetables and they always get it right. It is my favourite and regular Chinese I order from. Food always arrives warm and on time. Very good customer service
Samah Riya . 2023-04-16
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My favourite Chinese food, always order from there and food and service is always good.
Samah . 2023-04-16
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Food was excellent as always but arrived very late. I know things get busy during Ramadan and iftar time, but the algorithms should be able to account for this!!
Sumit . 2023-04-11
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Amazing food tonight can tell it was made with love from number one fan thankyou
Anna Cook . 2023-03-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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978 Opinions
Can get a little squashed and you wonder if its worth the loo visit trying to get through the sea of chairs, but the food is good. Prices are reasonable. Visit for birthday and service was very rude. Slow service and then pushed to leave very quickly although we asked if we had time for dessert, they said yes, we were given 10 mins and bill handed as i ate. Told them it was my birthday and waiter shrugged his shoulder. They DO NOT like large bookings beyond 4, don't say that at booking then made us feel unwelcome with our prearranged 12 person booking. Big shame. But will not bother again.
148 Opinions