Fireaway Margate in Thanet

Great pizza, great service, quick delivery

delivery was later than expected but they sorted us out. thank you!!

Kids loved trying the dessert pizza, quick delivery, will order again

Great food nice delivery driver

Used to be good but over last 6 months has become abysmal. Thought the first bad pizza was just a one off so held off on leaving a review, but the fourth attempt I’ve just had was inedible. It was like chewing on cardboard, so burnt it was curling back up on itself, and so thin the dough was almost invisible. Topping used to be fair for the price, but they are clearly cutting costs as you now get half a cherry tomato per slice, despite paying the cost of an entire packet of tomatoes for the extra topping. Delivered cold and hard, and I’m not quite sure why as it was delivered quickly. The delivery boy was nice, that’s the best I can say.

Ordered two margarita pizzas on a Wednesday. Both burnt. No working fridge freezer so was the only thing I’d eaten all day, too hungry to send it back and make a fuss.

Staff are very welcoming and polite. Hygiene is top tier. Pizza and wings were delicious. Cheesy garlic bread was sooo fresh and hot. The pistachio milkshake is by far my favourite! Very impressed with quality of food. I will regularly order food here from now!

The BBQ crunch chicken strips were delicious!! seriously so yum!

Would definitely recommend great pizzas very tasty authentic style pizza and ingredients were fresh, also the the chicken strips are great would definitely order again

BEST PIZZA IN THANET! So much better than the big franchises and independent stores, always tastes so fresh and love that it’s so light. Must try if you haven’t already, you won’t regret it 😊

1 hour 40 for a pizza delivery!

totally wrong pizza and my address was changed from 6 paddock road to 4 paddock road for some reason

delivery driver very polite and friendly

excellent pizzas and wings. Will definitely order from here again.

Quick and easy and a delicious pizza

Great quality pizza. Quick delivery

the pizza a bit over cooked on the top this time

Such a shame been getting our take away from here for a long time. Today was terrible. Very over cooked and burnt

Order was totally burnt all food was completely over done

Food was hot and delicacies, one down side order delivered 30 minutes later.

Chicken strips over done. Very dry and hard. Chicken wings burnt.

over an hour late due to having 1 driver, food was cold, the chicken strips were unpleasant and the milkshake was undrinkable. very poor

I've ordered several times but I've never received a stamp is there a reason for this please

Horrible no meat all cheesey mess

awful is an understatement. our order was over an hour late, burnt and they gave us chicken... we ordered all vegan food! also when I called them they laughed and hung up, what kind of business even is this? EDIT: The owner has since contacted me to offer compensation, when I accepted it it he then ghosted me and never sent the money, as agreed. No wonder the staff are so awful if this is the example the owner sets.

Disappointed because of some kind of barbecue sauce poured onto the children pizza ordered. No pepper bell bits; only tomato sauce, a black olive and that dreadful sugary sauce.

Very decent food none of that frozen base most are doing , everything fresh and cooked on site

Both the pizzas were burnt one a lot more than the other. Had to put some of it straight into the bin.

Great pizza place. Ordered a build-your-own pizza with generous toppings (they offer all toppings) and it was one of the best pizzas we've had in Thanet by far. Special shout-out to staff for kind update on order and some free Canolli which was lovely. Highly recommended ⭐️⭐️⭐️⭐️⭐️

If you're a pizza lover looking for something new and exciting, then Fireaway is the place for you! This pizza joint is a hybrid cross between a Neapolitan pizza and a New York pizza, and it is absolutely delicious. First off, the crust is thin and crispy like a Neapolitan pizza, but with a slight chewiness that gives it that New York-style bite. The sauce is tangy and flavorful, and the cheese is melted to perfection. What sets Fireaway apart from other pizza places is their wide variety of toppings. They have everything from classic pepperoni and sausage to more native options like the Napoli. And if you're feeling creative, you can even build your own pizza with all your favorite toppings. The prices are reasonable, and the portions are generous. Plus, the staff is friendly and always willing to make recommendations if you're not sure what to order. Overall, I highly recommend Fireaway for anyone looking for a delicious and unique pizza experience. The fusion of Neapolitan and New York styles is a winning combination, and the variety of toppings ensures that there's something for everyone. So, head on over to Fireaway and give it a try – your taste buds will thank you!

Awful service. I get if you have staff issues I’m fully understandable. But when your food turns up 2 hours late and is cold and the order is incorrect it’s just not good enough. Also do not order the wedges they are soggy and all stuck together in the bottom of the box!

Firstly my order took over an hour - it then said delivered but was no where to be seen. I called them and got excuses and told that they can’t get it to me as they have no delivery drivers and has not even put it in the oven yet - so I drive down myself to collect it. Once I got it the extra toppings I paid for were missing and instead of the space rocks I ordered, I got half an ice cream. Worst place ever!

Food turned up cold and order was incorrect.

Ordered my food at 15:38 , Got a phone call from the restaurant at 15:49 saying that my food it’s ready , waiting for the driver to be delivered. Called several times to ask what’s going on as the food wasn’t here yet . The person in restaurant was saying they still waiting for the driver . Got my food delivered at 17:02 , not even warm . Oh not to forget the compensation of 1 bottle of Coke Zero . This place used to be amazing, now not even a joke !!!!

best pizza in Margate by a long way

Just tried ordering. Person on phone absolutely rude and wouldn’t let us order over the phone although can’t order through app, Uber or just eat

Fireaway Pizza offers a delightful twist on the classic pizza experience. Located in Margate near the hospital , this eatery combines speed with quality, serving up delicious, customizable pizzas in record time. The menu features a variety of fresh ingredients and innovative toppings, allowing diners to create their perfect pie. Whether you're a fan of traditional Margherita or crave something more adventurous like the BBQ Chicken, Fireaway Pizza delivers on taste and value.

Amazing vegan pizza! Really friendly customer service and delivery. Thank you! :)

Food arrived late and was burned and inedible. I submitted a complaint which has been acknowledged by the owner of the restaurant but have not been refunded. Seems like my complaint has not been dealt with

it was burnt and the dessert was rubbish

usually a really good place, have ordered many times and is typically exceptional, maybe a change in staff but the pizza was cheeseless & stale, & the wings were totally inedible, hopefully just a blip but very unenjoyable for a change.

Had a take away twice from here ... Got first order wrong I let it slide no problem. Second time was 2 hours late. Sadly I won't order from here again as there are plenty of other places that do pizza.

extremely late unfortunately, every time I've ordered here. The first time I ordered they got my chicken wing order wrong, I let it slide and didn't bother complaining but this time I was waiting for my order for over two hours. ... I don't know what the issue was. I didn't even get any sauces either. chased two times on the phone too..

got the order wrong gave me chicken strip instead of wings

I always have great pizza deal from here, nice and hot on delivery! Plus the delivery driver is always pleasant. Thank you :)

1 burnt cold pizza 1 cold pizza 2 ok otherwise pizzas rang up to enquire why the website had suggested our pizza had been delivered and without asking a single question told me it was just leaving this was 15 minutes after it was due to arrive and some how the driver got from Margate to ramsgate in 3 mins that’s breaking a land speed record ! Or the store employee lied to me

My order was seriously late, I phoned the restaurant and was told that it was leaving the shop which clearly wasn’t true as half hour later it still wasn’t. I requested money back for this and the restaurant has ignored the request. For then the pizza to be pure black underneath to the point all we could taste was burnt bread, and the cheese had been cooked for that long it had melted away. The chicken wings had these seriously spicy flakes all over them when the description is just ‘bbq crunchy

Lovely food Nutella pizza to die for very quick delivery thanks

Was meant to be buy 1 get 1 free but only received one pizza. So then had to go out and buy another

Will definitely be ordering again.

Calzone absolutely perfect 👌 thank you.

Amazing service and amazing pizza 😛

Extremely disappointed, not the first time ordered here, however this time they decided to ignore the advertised description and cover the potato wedges with very spicy chilli flakes making the inedible and ended up straight in the bin, refused a refund (through just eat) just received a pathetic patronising response. Will never be ordering from here again as cannot trust description. Shame, because previous orders have been very good, but cannot take the risk in the future

Yummy 😋My Son loved it and ate the whole pizza. Definitely will order again.

This place needs to get the right people working most times pizzas are burnt, occasionly theyre normal, was good long time ago now its disappointing

a bit soggy on the bottom and required more mushrooms, did not have many at all

Was better, but need to improve customer service, person lied and said food was delivered, when it clearly wasnt, then delivery drivers arrives, and i tell him why is your staff member lying.

Absolutely delicious, hot and tasty. Way better than the chains!

Food arrived 2 hours late stone cold , had to go to shop to collect as couldn’t get any help , not a good experience for nearly £30

Quick delivery. Delicious hot pizza

tasty but like more mushrroms as requested

Pizza not as tasty as the one I got last time. Service was slack the guy couldn't be bothered or helpful with me ordering. Collected order.

No Chilli. No Sundried. Filled a hole !.

Burnt cold and rubbery want an instant refund!!! Shocking service

Will not be ordering from here again. This has always been my favourite place to order from, but the food has gone downhill bad and delivery is shocking

Food is good, fresh. Very pricey… portions could be slightly more generous and a few more toppings on pizza. My pizza was missing the buffalo cheese balls even though I ordered and paid for extra toppings. Still very tasty though.

the pizza 🍕 was great, but desert tast old

Where do I start went in the store lady preparing pizza handling food with no gloves on even though they’re a sign telling people to do that also she was handing her phone and even was changing the till receipt and not once did she even wash her hands then she went on to make more pizzas which most were burnt I will be never ordering food from there again I thought health and hygiene safety was none existent place looked dirty got pizzas home and was very disappointed with lack of toppings over priced for what you get

Lovely fresh ingredients can't complain little pricey but got 25 ,% off lovely x

So ordered it and was then delivered over 45 minutes late from the original time! I called and guy wasn’t very helpful, also when delivered not a single apology for being so late! Then I go to eat the pizza! And the one request no olives!! Guess what was all over the pizza and becuase it seemed a lot more over cooked compared to normal I couldn’t even take them off without removing most the toppings! Very disappointed normally really nice!

Very Delicious. My child enjoyed and had a complete meal today 😁😊

If you're a pizza lover looking for something new and exciting, then Fireaway is the place for you! This pizza joint is a hybrid cross between a Neapolitan pizza and a New York pizza, and it is absolutely delicious. First off, the crust is thin and crispy like a Neapolitan pizza, but with a slight chewiness that gives it that New York-style bite. The sauce is tangy and flavorful, and the cheese is melted to perfection. What sets Fireaway apart from other pizza places is their wide variety of toppings. They have everything from classic pepperoni and sausage to more native options like the Napoli. And if you're feeling creative, you can even build your own pizza with all your favorite toppings. The prices are reasonable, and the portions are generous. Plus, the staff is friendly and always willing to make recommendations if you're not sure what to order. Overall, I highly recommend Fireaway for anyone looking for a delicious and unique pizza experience. The fusion of Neapolitan and New York styles is a winning combination, and the variety of toppings ensures that there's something for everyone. So, head on over to Fireaway and give it a try – your taste buds will thank you!

Avoid like the plague, ordered food and they are not even open

Delivery was very late and the app did not notify me. When I enquired on the second time and requested a refund I was informed refund or part refund not agreed by restaurant as a ‘free’ compensation item was added as an apology. When order arrived there was no ‘free’ item and the litre bottle of zero coke that came with my special deal was missing from order instead was a 330ml of coke!

Yummy and Delicious. Surely will order again.

Just Awesome. Never miss a chance to satisfy me . Love you guys ❤️

They missed half of my order and told me they would be straight back, still nothing, will not be ordering from then again

Great service and great food will definitely order again

The chill and honey chicken strips are banging!! And the pizza is a nice quality, especially with the extra mozzarella (I recommend adding it)

Best pizza around. Proper mozzarella and tomato source. Great dough. Tasty pepperoni

First time ordering from Fireaway. The food was amazing and the delivery driver was very pleasant.

Friendly, efficient driver. Food was excellent as always.

Great authentic pizzas, sides very good as well. Highly recommend and will definitely order from here again

Delivered 30 mins late so everything was cold, and the chicken was overcooked. Shame because it was good the last time I ordered!

Tasty pizza... definitely recommend it. The Best pizza in Margate.

Enjoyed by meal. Definitely will visit again.

Food arrived late, pizza was OK but rocket missing. Not the usual standard unfortunately

Amazing food great prices and friendly staff. The pizzas are authentic with tasty toppings on a light and airy texture base.. and the milkshakes are delicious

Nice food and beautiful ❤️ view good service and amazing pizza.

Thought we'd give this new place a go, and we weren't disappointed with the quality of the food. The dough was very authentic and all the toppings all very fresh. Pizzas are a good size and the pricing excellent. And it's nice to see a good selection of sides and drinks including some great flavoured milkshakes. Definitely my new favourite pizza takeout in Thanet. Highly recommended!

Amazing food and highly recommend

Just ordered a pizza and there was barely any toppings on there. Paid a lot of money for literally nothing

I didn't get my order. After calling, the pizza was supposed to arrive within 20 minutes, but it didn't arrive

The pizza from this place are so nasty and customer service so bad from there I would not recommend ordering from here again

Originally got told 6:10 but food arrived 7:10 asked for a refund so we could go else where and was told no

Wrong pizzas sent out. Was told twice correct pizza will be sent out, once on the phone and once again when the delivery arrived and pizza was missing. Driver said he’d be back in 15 mins with correct missing pizza and he never returned. Numerous attempts to call restaurant however phone ignored as expected. The pizza that did arrive was dry, bland, chewy and cold. Would never order from here again.

If I could leave no stars I would. Noticed from order confirmation that order was wrong before it arrived. Called restaurant and was told they’d send the correct pizza out free of charge with my order. Food arrived missing the correct item that I was told they’d send. Pizza we received was bland, tasteless and cold. BBQ sauce was missing off the pizza. I could probably eat tastier cardboard than this. Delivery driver was extremely apologetic however am disgusted in the sheer lack of effort put into their customer service. Lying to me that they’d send a replacement pizza out free of charge and didn’t. Definitely won’t be ordering from here again.

Usually very good but this time order was over an hour late with no refund

This is the best pizza in Thanet , we came in today the place was so beautiful decorated for Halloween 🎃. The lady that’s managing the place it’s the most amazing and polite person ! I come back every Tuesday “pizza night” as it’s our family tradition.

Yummy pizza😋surely will come again😀