Based on 302 opinions finded in 1 websites
Based on 302 opinions finded in 1 websites
Opinions
Was bought a luxury afternoon tea as a gift. Went today with my partner and I have never seen an afternoon tea like it and this was supposed to be a luxury one! Sandwiches made with cut up cherry tomatoes and lettuce on sliced white bread, one slice of salami in more white bread. Sad slices of chocolate cake, 2 tiny eclairs and packaged Madeira cake with 2 scones. No savoury items. It was awful. The staff were lovely and very apologetic. We got a refund and a free glass of wine each but really??? Do not go here. Leeds has such fabulous restaurants that this sort of quality is shocking.
Linda H . 2023-12-28
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We had afternoon tea here which was excellent and the service by Regan and Meghan was very friendly and exemplary. Would definitely recommend- the food and cakes were great
Special S . 2023-12-17
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Had an afternoon tea last saturday, met by pleasant staff sat at our table was brought tea and coffee and the afternoon tea. the chicken tikka wrap was very nice but then the sandwiches 1st cheese very thinly cut, the next i think it was Turkey, again very thinly sliced more to the point it was processed no taste. the pastries wasn't much better i'm afraid, I had one and left the rest. finally the scone with jam and clotted cream was perfect. Do not think we will be returning.
Anthony E . 2023-12-12
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Delicious meal, The chef has a passion for cooking and uses lovely fresh ingredients in a creative and flavoursome way. The Tempura prawns were served with a delicious seaweed, sesame and chicory mixture, which was very unusual and scrummy!!! The sticky toffee pudding was to die for!!
Daphne . 2023-11-16
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I went here with a group of girlfriends, there were 8 of us. We had afternoon tea and it was excellent value and food was delicious. Service was great and our waitress kept checking if we needed any more drinks, we could have as much tea or coffee as we wanted
Karen W . 2023-11-11
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My wife and myself went for afternoon tea. Over £50 spent on 2 finger sandwiches each, served on stale dry bread. 2 dry cakes and 1 scone. Sent it back and was given an alternative of fried prawns and cold yorkshire puddings. There were no other customers and no staff to be found. Eventually saw a member of management who offered a refund which has not actually been processed to my bank account. If there was an option to review with zero stars, i would have done.
Malcolm B . 2023-10-24
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Booked an afternoon tea for my mum’s birthday, no staff at the restaurant (despite having a booking and 2 other customers sat eating). After waiting 10 minutes I had to ask a different staff member if any staff were in the restaurant, she was very helpful and then made a call and a staff member appeared to seat us. Afternoon tea itself was disappointing, sandwiches were not as advertised - a “toasted club sandwich” was a BLT, a “salmon and cream cheese bagel” was a ham sandwich and a “beetroot and humous wrap” was a sandwich with a mysterious red paste. Our server didn’t explain any substitutions before walking off. She did refill our tea, provide milk / sugar etc in a timely manner when asked. The server would sometimes not be present / visible for a prolonged period of time which would have caused issues had you wanted anything / to request the bill. At 1pm when there are customers present this surprised me (I.e. if it was immediately after breakfast rush or just prior to evening meal I would understand them having lots of other tasks). For such a highly regarded hotel we were both disappointed and though the food was fine (despite the quiches but that’s personal preference) we wouldn’t recommend it for an afternoon tea to others.
Vicky H . 2023-10-07
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Best burger and chips I’ve had in a long time. Kimberley and Eve made me feel very welcome and their standard of service was excellent. I can’t fault the food not the service. I will return.
MaitenaAnda . 2023-06-29
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I must be missing something. It calls itself a grill house and the website makes it sound like all manner of high quality steaks are served. We turned up at 4.50 to be presented with a very small menu offering one steak, but the rest no more than usual pub fare - fish and chips, burger, curry, pizza. Was that the lunch menu I wonder? Didn't have time to go elsewhere so we had fish and a burger. Burger was OK once past the unbearably sweet relish but the fish was minuscule - honestly what I'd give a child - and the peas were dried up and actually burnt in places (microwave? ). Pretty blah overall and over priced. The cutlery and floor were dirty. However, what really stuck in my craw was that after being ignored by 7 members of staff for at least 5 minutes, when someone eventually arrived to sest us - despite only 3 tables being occupied and it being very early we were smartly marched through the restaurant and put around a corner behind a wall where the high chairs and other supplies were stored. Would this have happened if we were 20 something beautiful things with perma-tans and 6 inch heels rather than the smartly dressed 50-odds we are? I think not. Don't think I didn't notice. Absolute disgrace
LulooLeeds . 2023-03-21
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Very quiet, Poor/slow service Rice was cheap, very poorly cooked or from a packet. Cocktails are delicious.
01jam10 . 2023-03-19
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Steak and burger pretty good, a little on the expensive side, service a shambles, they had no idea about our booking, they thought we were there for afternoon tea, had to open the kitchen for us even though we’d booked for lunch, why let us book if you’re not ready to serve lunch at 12:30pm on a Friday…. Booking was painful in the first place the month before. Just a shambles of miscommunication and ability. We won’t return I’m afraid, this place is meant to be a top steak house in Leeds according to TA and Google, the staff are not ready for that accolade. When we asked for the bill we were presented with a card reader with an amount on the screen, with no explanation of what that total was for, the waitress mumbled something and I just paid as we needed to leave, it turned out when we got bill afterwards the service was included in that amount, shameful thing to mislead from a member of staff! The one waitress who delivered condiments and served our dessert was the only person who knew what they were doing on front of house…. Well done that lady.
Tom B . 2023-03-17
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I was staying in the hotel and we had decided to take advantage of the DBB offer which worked out at £20 per person for two courses. We sat in one of the raised booths and were given the set menu. I was quite impressed at the choices on offer. There wasn’t loads and probably too many burgers if that’s not your thing but still a good choice. I had the goats cheese and beetroot salad to start and my friend the karaage chicken. The salad was delicious and one of the best I have ever had anywhere. I was really impressed. For main I had the chicken breast on bean cassoulet with chorizo and crispy kale. It was probably a strange combination but it all worked so well and was nicely spicy. My friend had the fish and chips and the triple cooked chips of which I pinched a couple were to die for. Our deal at the hotel included a bottle of wine and on check in it was put to us that we could have this with the meal . Probably the only slight disappointment was that we couldn’t change the white or red option to rose. The white was ok, I’d have preferred a Sauvignon or Pinot. We even offered to pay the difference but was told it wasn’t possible. No big deal but I just don’t see why it wasn’t possible to change. I have stayed at the hotel numerous times but this was the first time I have had the dinner option and I would highly recommend. There was even a steak option on the menu priced at £34 so to pay £20 for two courses is a no brainer!
Melaniej3008 . 2023-02-26
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Great meal and service at this restaurant. We came for our anniversary meal. The waiter Saeed Hussain was a great host. We would have liked more choices on the menu.
234lewisp . 2022-10-04
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We came for a late afternoon meal and both the food and service were amazing. We could see the kitchen from where we were sitting and could see the chef preparing our meals. I got the ribs to start, which fell off the bone, and the burger for my main which was really tasty and well presented. It's part of the hotel and it was quiet when we visited but that meant the service was quick. Would recommend and will be visiting again!
Andrew F . 2022-09-01
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Honestly speaking I don’t ever do reviews for restaurants. But this place exceeded expectations. Great service, amazing service. My birthday was a major success because we came here.
95Stephanieaj . 2022-05-14
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Service was very slow when there was just 1 table of us and the restaurant was dead. Took over 2 hours to complete everything as we had to wait for drinks and food. Doubt we’ll be returning again and we visited the restaurant on a Monday 18th April around early evening
Pioneer03105432482 . 2022-04-28
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For a Friday evening it was almost deserted, I only saw one other table occupied. The menu was not overly inspiring and only one of the fish/seafood options available. I had popcorn prawns to start which was quite tasty but they were bullet-hard and I had to use my fingers as the fork couldn’t penetrate! Main dish was a grilled half-chicken, mostly quite moist but the drier parts could have benefited from some sauce. I don’t believe it had actually been grilled though, it was absent a grilled flavour. Didn’t have dessert as the kitchen had closed! My friend had an ok bucatini salad (hard to get wrong!) and a vege burger with fries, very average. We had a bottle of house wine. If I hadn’t had a 50% food discount voucher I’d have been really annoyed to pay full price (£70+) The serving staff were excellent and tried their best to make it a pleasant dining experience.
jamazon40 . 2022-02-13
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I have been to FireLake twice now, once for the Friday brunch and once for an evening meal on a Thursday and both times the food was outstanding. Absolutely delicious! Highly recommend the seabass.
ExploringAndReviewin . 2021-04-15
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We had breakfast here recently and have to say how disappointed we both were . I expected much better from a 4 star hotel !! The service and staff were wonderful but the breakfast was below average !! The hot breakfast was poor quality and...
carlaScarborough . 2020-09-20
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Range of sandwiches and cakes, hot drinks, prosecco etc. Staff were pleasant. This was a groupon voucher.
EveB123 . 2020-05-02
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Groupon coupon my other half tock me for breakfast ,every thing you could wish for was on offer from,fresh squeaded orange dice to toast ,full English breakfast excellent 2 people for 16.95 bargain
martyn w . 2020-03-08
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The food was good and very tasty and the service was great too. The selection on the menu is not massive but would cover most tastes. Overall very good
Ajsbrown . 2020-03-04
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The finger sandwiches were very disappointing, I have been here before and had a variety of breads, including french stick, bread roll, wrap, (like the picture on the groupon voucher shows), the ones we had were very unimaginative. The scones were practically non existent as...
TRIO40 . 2020-02-23
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The food was fantastic, Rhubarb Gin Infused Salmon and Scotch Duck Egg starters were lovely and unusual. Monkfish Tail and Rump of Lamb mains were also lovely the best food we have had in Leeds for a while. I had a Long Island Ice Tea...
eliz a . 2020-02-19
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We came here for dinner on our honeymoon tour of the UK. The staff were very friendly but professional. I ordered the vegetarian option and would highly recommend the roasted beetroot and whipped goats cheese. My husband had a “dirty burger” and thoroughly enjoyed it....
Tpr87 . 2020-02-13
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My husband and I went today with a Groupon voucher for a 2 course lunch with Prosecco and it was absolutely delicious. The service was fantastic too - Pippa was great - really polite and helpful. Would definately recommend the pea, gammon and egg soup...
Claire876 . 2020-02-10
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My mum and I booked the afternoon tea on Groupon. The value for money was fabulous. We often go for afternoon tea and this one was by far the best in all aspects. Food was great, tea/coffee were high quality (they give you options e.g....
AbiL1 . 2020-01-02
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Excellent food & service. One of the best afternoon team's we have had. Definitely recommend. Thank you Chloe for looking after us.
Samark45 . 2020-01-02
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We enjoyed a very pleasant and unhurried lunch in the lovely, smart surrounding. The food was delicious, the service was attentive, professional and unobtrusive; just perfect. All in all a very pleasant lunch indeed, thank you.
simontk . 2019-12-15
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Mycket bra grillrestaurang. Ligger i Hotel Radison. Trevlig personal och en fin och gemytlig i redning. Åt en ribeye steak...
504niclasj . 2019-12-12
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Went to the theatre last night and noticed this restaurant was on the meerkat meals offer, so went here first. We were sat down straight away in a cosy little booth and drinks didnt take long to come out. We went for starters and mains,...
love-to-eat1987 . 2019-12-03
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Came here with friends from leeds for my birthday, they recommended it, greeted on arrival with a glass of prosecco, lovely waitress who explained the menu, live music going on through the bar area, had a very nice feel to the place, fantastic value for...
sue n . 2019-11-28
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Had a bit of a disappointing visit a while ago but decided to try it again. The problem with indifferent service has been sorted out and our experience was made all the better by the welcome and attentive service throughout. The food was cooked in...
YorkshireManinblack . 2019-11-25
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Comimos aquí anoche y no puedo alabar al personal lo suficiente. La comida era perfecta, un gran ambiente y me encantaron las cabinas. El lugar estaba impecable, pudimos ver la comida preparada cuidadosamente por el chef (muy guapo) y nos quedamos impresionados. Gracias, volveremos
tickledpig . 2019-11-10
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Fuimos como un grupo de 4 para una clase magistral de cócteles y fue una buena noche, ¡Beth nos atendió y no pudo haber estado mejor! !
francescamilner1999 . 2019-10-19
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We were really looking forward to our meal at the Firelake Grill Leeds and we were certainly not disappointed.
ChrisandTracyS . 2019-09-25
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Went for an evening meal using our taste card and had a great evening. The food was incredible and the service was amazing - very friendly and helpful staff. Can't wait to return!
geokno . 2019-09-11
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Rang and reserved a table for lunch. Food was delicious piping hot and beautifully presented. Good service but due to alterations in the kitchen not everything on the menu was available.
Tillythorn . 2019-08-28
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My mother in law and I had afternoon tea yesterday, which was beautifully presented with a good selection of cakes, scones and sandwiches. The service was outstanding with attentive and pleasant staff who actually seemed to enjoy being at work!. If calling to book don't be put off by the answering machine, they will call you back! Highly recommend!
belle a . 2019-08-19
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My friends and I went for a cocktail masterclass last night and we all had an amazing time. Beth was our mixologist, and she was so helpful and friendly, explaining everything to us about the drinks that we chose and giving recommendations for new cocktails to try. We enjoyed it so much we are already thinking of booking another one! Thanks Beth for making our evening so memorable!
maria2804 . 2019-08-17
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Had sparkling afternoon tea. Despite the food being impeccable, the staff were still the best part! Will be going back again soon!
Tim W . 2019-08-17
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Ive had real trouble trying to make a reservation here. Called on numerous occasions to make a reservation and no one answered the phone. Eventually I left a voicemail where it says someone will ring you back. Almost a week on and still no message back. I also contacted the hotel by email and 2 days later got a response which by then was too late. I didn't want to go after my experience before even getting to the hotel. It didn't fill me with confidence that I would enjoy my experience there.
Pippagibson31 . 2019-07-28
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Visité con un grupo de otras 5 chicas para el viernes cena club. Prosecco sin fondo, cerveza o vino y un bocadillo, plato principal y de lado por treinta y cinco libras.
KirstyLH . 2019-07-27
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A pesar de ser muy tarde para nuestra reserva, un miembro del personal (Italilia) nos recibió de inmediato y nos llevó a nuestra mesa. El servicio que ofreció a Ellie, mi novia celíaca, fue mucho más de lo que se esperaba. Fue extremadamente cuidadosa y atenta a nuestras necesidades, muy divertida, excepcionalmente amable y ¡hizo que la experiencia fuera incluso mejor de lo que ya era! 10/10 vendría nuevamente (la próxima vez que podamos) gracias a ella, un verdadero crédito para el personal de FireLake, ¡desearía que más bares + parrillas tuvieran el servicio que nos dio!
Shutty174 . 2019-07-26
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Tuvimos una comida increíble con mi novio, Seth, por nuestro aniversario. La comida era deliciosa y nos sirvió la camarera más encantadora, Italilia, que fue muy servicial y amable. Ella realmente hizo toda la experiencia para nosotros, y definitivamente regresaremos.
Ellie B . 2019-07-26
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Excellent buffet breakfast on groupon deal. Great choice of cold items and juices followed by lovely cooked breakfast, all of which was piping hot and well cooked.
CSAJK . 2019-07-14
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We have just returned from an evening at Firelake restaurant. It was probably the worst restaurant that we have been to. When we arrived the waitress asked what food we wanted without even asking what drinks we would like. This was just the start of a terrible evening. There was a very loud and (no so) private event happening in the atrium with what sounded like bingo and a quiz with lots of cheering, this is not quite the ambiance that we expected when celebrating a birthday! When I asked what was going on I was advised that it was a private party and that they were sorry that it was spoiling our evening. When the food arrived not everything that we asked for was brought to the table. Again, we received an apology and was advised that the undelivered food would be deducted from the bill. The starters were very nice, however, the mains were average. When the mains plates were cleared away we were not asked if we would like a desert menu or coffee. Instead, the staff were more concerned with laying out the tables so that they were ready for breakfast the next morning. So, without a pudding or a coffee we asked for the bill and left. I was shocked to realise that no compensation was offered for the awful evening that we had had. We will not be returning and for the record I would never recommend this restaurant to anybody.
AndrewofLeeds . 2019-06-15
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On 2nd May we attended for afternoon tea. We received a nice welcoming from the bartender and Jake in the restaurant and so thought we were onto a good start.
ktewhite . 2019-06-15
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We ate dinner last night on a Meercat deal but even then the food wasn’t worth the price paid. The starters were bland and the quality of the meat was poor almost inedible. The guy in charge was apologetic but didn’t make up for the low quality food. They need to work on the atmosphere too. As someone who works away a lot it felt a little desolate. A shame as it could be a lovely place.
LKL24 . 2019-06-11
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as soon as we came in, we were met with kindness. My phone was empty so I couldn't show the email with the reservation, luckily they had a table for us. as soon as we sat down, the, what I presume to be the manager, came to us multiple times with different chargers, incase i needed to get an uber afterwards.
Kimberley O . 2019-06-05
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Nice food, lovely staff. Very quiet when we went for lunch, which was nice. Would go there again if I ever went back to Leeds.
bethscatmad . 2019-06-02
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Came here for my partners birthday, food was absolutely amazing, had flat iron steak and the sirloin steak with triple cooked chips and the gravy but unsure as to what it’s called, the food was cooked to perfection a little salty but we mentioned this to the waitress who said she will pass this on to the cook, overall service from the staff, Pippa and Jake was both very welcoming/polite/helpful and gave us everything we needed.. 5 stars would definitely come again! Also to add we had meerkat App so gave us 2for1 off our meals! Fab service and fab food
Sarah G . 2019-06-02
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I booked Firelake for my sister and I ahead of going to see Rita Ora at the First Direct Arena. I have just recently acquired the Meerkat Meals app which gives two for one here on starters,mains and desserts. We were seated in a nice booth for two and given the menus. Having both previously decided on the fillet steak we were somewhat disappointed to see it not on the menu (although it was still on the website) and to be replaced with a sirloin at £30. As there was not much on the starters we fancied we chose the focaccia bread with Yorkshire pickle tray. Not sure what’s Yorkshire about olives and capers and red cabbage but it was nice all the same!! We skipped the somewhat overpriced sirloin and both opted for the Yorkshire chorizo hotdog. What’s with putting Yorkshire in front of everything I don’t know!!! Again it was good although a little greasy for my liking. The Pinot Grigio blush rose was lovely and well priced at £22 a bottle and the service good throughout. Don’t know if it’s because the restaurant is large but I always feel it’s just lacking a bit of atmosphere. They had also run out of quite a number of dishes which didn’t really hinder our choices, but not great on not an overly busy Tuesday evening. I wouldn’t say I’d rush back as Leeds has some great places to eat but certainly pleasant enough especially if you have a deal.
Melaniej3008 . 2019-05-29
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We had an unforgettable party in FireLake Grill House and Cocktail Bar in Radisson Blu Hotel, all the staff are friendly, the manager is truly helpful from the first visit of the venue to the day of the party, the foods are fresh and delicious. Please accept my compliment to the team of Spencer, Millie, Georgie, Marco, Aron, Fillipo and Toni, who have done an amazing job for my wife 40th birthday party, everything spot on and everyone enjoy this party. I certainly will come back to this restaurant and recommend to you.
MichaelLCCC . 2019-05-26
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Attended a cocktail masterclass with one friend as I received it a second a gift. Frank was our mixologist and he brought a lot of flair to the night. He was extremely friendly, knowledgeable, and ensured we were taken care of at all times. Having him as our bartender definitely made the experience that much better. After a welcome drink we had one drink of our choice made for us and then had an opportunity to go behind the bar and make a drink of our choice which was really fun! The only reason I have to rate this as less than a 5 overall is because I had made the restaurant/bar aware that I’m vegetarian well in advance but this proved to be an issue on the night. The food served looked amazing but it was a sharing plate of meat and potato croquettes and sausages with a bit of salad. Frank checked that the chefs were aware before the food was brought out but this obviously proved to be of no help. He went back and asked them to prepare something for the vegetarians but all we got was a small salad - a far cry from the quality and selection of the sharing plate. It was disappointing to say the least and not what I would expect from such a high-caliber restaurant.
wongtas1 . 2019-05-11
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We were pleased with our experience of Firelake on a Saturday evening. We had a lovely meal accomodated by friendly staff. The sirloin steak was beautiful! Allthough expensive, some deals are available, such as via the Dine App and the quality of the food was perfect. We drank a bottle of wine so didn't try the cocktails but there was a variety of choice. The only slight issue we had was the room temperature but it was a cold evening. Thank you Firelake!
amysr555 . 2019-05-10
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After researching the best places in Leeds for afternoon tea and looking at reviews on various sites I decided to choose here and was delighted when I checked groupon and there was an offer on. I was really looking forward to taking my mum for a little treat. It started off well with friendly staff who were expecting us. To be let down by the very poor sandwiches we were served. They weren’t freshly made (this was obvious) and the fillings were poor and random. As an example one of them had chunks of avocado in it, on its own. Not even butter on the bread. One had a thin slice of and a slither of onion. They were very disappointing. I did complain as didn’t deem the sandwiches to be acceptable. The manager - Jake - on duty agreed and couldn’t have dealt with the situation any better. He redeemed the situation extremely well and couldn’t do enough for us. He replaced the sandwiches with freshly made ones which were a 100 times better. This should not have had to be the case though. He said the sandwiches were made that morning (we were booked in at 2pm) but I don’t think that’s acceptable. The cakes were good and generous portions, especially the scones. Delicious. Originally these weren’t served warm though. I wouldn’t pay full price for this afternoon tea. And wouldn’t hurry back because of our experience. However I can’t fault the manager for how he redeemed the situation. Thank you.
. 2019-05-05
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My boyfriend booked Afternoon Tea for my birthday as a surprise and we weren’t disappointed! Good selection of cakes and sandwiches and especially enjoyed the prosecco! The chef asked us how it was which was a nice touch. Aldo and Jake looked after us and were very attentive. We would definitely recommend and go back! Thanks guys x
. 2019-04-30
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Tuve una gran experiencia aquí hoy. El servicio fue excelente y pudimos ver nuestra comida preparada desde donde estábamos sentados.
. 2019-04-28
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He’d a cocktail masterclass was amazing great value for money. Frank was our mixologist has amazing knowledge and made everyone welcome and comfortable. Would recommend it to anyone
. 2019-04-20
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Couldn’t resist this offer through Leeds List for 3 courses all featuring Yorkshire pudding. First course Yorkshire pudding with goats cheese and pesto was very tasty but one would have been enough, two definitely a step too far. The batter was much thicker than a ‘normal’ Yorkshire which made the base a bit heavy, the top was delish. Second course was more the traditional Yorkshire, unfortunately the sausages were smokey which I don’t care for but hubby loved them. The Mediterranean veg option was lovely but having the same pesto as the starter made it a bit repetitive, though the pesto was nice. Pudding again was not traditional Yorkshire with more of a cake/bread texture, again very tasty full of cream with a lovely white chocolate sauce. Personally I thought the portions were too big and would have probably struggled with even half the amount. Just make sure you’re hungry or share. Our lovely waitress Jesse added to the overall positive experience.
. 2019-04-15
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Had a fantastic experience with the cocktail masterclass. The staff were great. Frank was our mixologist, he was very helpful and friendly, making the whole night very enjoyable. Would highly recommend!
. 2019-04-11
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Our Yorkshire pudding inspired feast for 2 was a revelation. Having spotted the tantalising offer in an email, it had sent me into a delirium where I remained suspended for a week. Finally the evening to feast came and I wasn't disappointed.
. 2019-04-09
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Great fun. Great choice of cocktails.
. 2019-03-26
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My friend and I had afternoon tea today. Lovely lovely lovely FireLake. All staff were attentive and could not do enough for us. We visited as part of a Groupon offer but would not hesitate to return, pay full price and dine in the restaurant.
. 2019-03-22
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Absolutely lovely restaurant with food cooked in view of you. Very fresh and without any delay even when busy. Both waiting staff and chefs are lovely, very talkative and polite. Having worked in hotels for several years when younger I can whole heartily say this is a restaurant and not a hotel restaurant! I have eaten here several times now and the food does differ between the different chefs but always excellent. My very first night I was served by Spencer who was amazing and went above and beyond to help me. Another night I was served by Pippa and Georgie who where lovely and speedy with the service. That same evening the chefs where Effy and Marco. Effy’s brisket taco was to die for and the raw steak Marco did was brilliant. Tonight I had the pleasure of being served by Millie who was delightful and the chefs where Craig (head chef) and Aaron. Again the food was too die for and the raw steak was cooked to perfection. Even Craig the head chef took time to come out and speak to me personally and offer to cook whatever I fancy so I don’t get bored with the menu as I’ll be a here for a few weeks on business. He’s was also very accommodating with all my dietary needs (SlimmingWorld) and offered packed lunches, etc. These guys really do go above and beyond. I definitely recommend this restaurant and hotel A+
. 2019-03-20
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Came for girlfriends 21st birthday and the table booth was ready with balloons na a welcome cocktail. The food was great as was the service by Pippa, Millie and Jay.
. 2019-03-17
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After finding out we weren’t booked in despite having an email confirmation, the waitress then led us to a table behind a wall, we asked to be moved to near the window and was told the tables were laid out for breakfast, even though it was lunch time. The afternoon tea egg mayo sandwiches were dry, the scones were dry and the ginger cake was dry, I have been here several times before and loved the afternoon tea, but it’s hit and miss as you never know what your going to get. The last time we had cheesecakes and chocolate torte. We had 3 cake style desserts which I think for an afternoon tea it should be a variety of cake, tarts and deserts.
. 2019-03-09
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Had an excellent meal on a Tuesday night using the meerkat meals app. Had burgers and beer. Good choice on menu. Good choice of drinks. Good service, nice restaurant
. 2019-03-07
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We had a great afternoon with Aldo at the Firelake Cocktail Bar. Our cocktail masterclass kicked off with Prosecco and a sharing plate of tapas type food. We chose 2 cocktails each and had the 2 more complicated ones made for us - then made the second ones ourselves. Amazing cocktails and good fun - though not sure I will be able to replicate them at home as clearly Aldo has learnt his trade over many years and is a master of his art - but an engaging teacher too! Excellent way to spend an afternoon!!
. 2019-02-28
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Great food. Had set three course menu, not massive choice but fantastic food! Spot on and fabulous steak! Attentive waitresses and lovely atmosphere.
. 2019-02-23
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Me and my boyfriend were having a night out and decided to book into this restaurant in advance with the tastecard. Sometimes with using the tastecard the service or the food is just about average and does the job for the discount. However, at Firelake restaurant it exceeded our expectations! The quality of food was really good, we both had starters and the flat iron steak with chunky chips - was really good quality and freshly cooked pretty much in front of us. We ordered onion rings to which we’d forgot we had order... neither of us have seen onion rings like them, delicious but so many!! The restaurant was quiet but it was a Sunday night ( but not that I can complain quicker service ), the service we received from Spencer was excellent and we were sat and served very promptly! Neither have me or my boyfriend been here before this visit and he was very surprised too with the quality of the food, we will both definitely be returning very soon with living locally!
. 2019-02-11
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Unlimited buffet breakfast with plenty of hot and cold choices. Comfortable seating, relaxing setting and no loud music. All this helped us enjoy everything and was very much appreciated.
. 2019-02-11
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Oh my. It was so bad. The worst dining experience ever. Food was heavily salted service was poor. I think the staff had just given up in despair. I was ripped off. Avoid avoid.
. 2019-02-09
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So many lovely nights at this bar. Great food, great drinks, WONDERFUL staff! It is the kind and friendly staff that keeps me coming back. Thank you for always looking after me. Looking forward to come back again
. 2019-02-09
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Lovely food & staff. Excellent value for money cos Jan discount! Great location for arena. Will return.
. 2019-02-08
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The food was excellent! Spencer & Georgina went above & beyond to make sure I was well looked after.
. 2019-02-04
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Lovely afternoon tea. Service was spot on, lovely staff.The food was really tasty. We had a voucher so the price was good , a little expensive if we were to pay the full price.
. 2019-02-04
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Recently purchased the cocktail masterclass for two from Groupon. Easy to book. Went along on a Saturday evening at 6pm with my mum. The experience as a whole was exceptional. We spent the evening with Aldo, he really made the experience. He was informative but also friendly and made great conversation. He also offered to help my mum make a Pornstar martini which wasn't on the menu. The "nibbles" were extremely generous, the atmosphere was great and overall value for money was brilliant. Couldn't fault the experience and I would definitely recommend to friends. Thank you so much to Aldo! He really made the night!
. 2019-02-03
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Had an evening meal and breakfast ,enjoyed both good menu for evening meal and a very wide choice for breakfast worth every penny
. 2019-02-03
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Everything from the booth, decor, lovely staff and beautiful food was wonderful. I bought a groupon voucher and the food choices were varied and delicious. I had chicken and my husband had the steak, which we both enjoyed. Then we got an incredible meringue desert beautifully hand made. We would go back because of the lovely staff and food. We did go at a good time so it was rather quiet at 5:30. Spencer, Pippa, Engin and the chefs made our visit a nice memory. Thank-you. We will be back.
. 2019-02-02
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Having visited the fire lake cocktail bar a number of times, Last night we decided to try out the restaurant too, Upon arrival we took a seat near the fire pit, An area with a lovely relaxed atmosphere and on this occasion table service from the bar. In the restaurant the food and service was spot on, It looked like they were a little understaffed this evening as the people who were working were extremely busy but still managed to attend to everyone in good time, we had first hand service from both Spencer and Vicky who were both very professional and attentive to our requests, We will most certainly be eating here again, the only down side is the menu has so many tasty options to choose from,
. 2019-01-27
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Absolutely amazing masterclass. Learnt so much and the service was fantastic. Frank was vibrant and charismatic! Amazing way to celebrate a birthday. The cocktails tasted amazing. Would recommend to anyone and would definitely do again.
. 2019-01-24
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I booked a table for 4 for my best friend's 30th. Spencer took great care of us the entire time and was very knowledgeable about the menu. He really listened to us all and helped us decide on the starter and main course - all of his recommendations were spot on. The steaks were on the lighter side of what they should have been, but that's a matter of personal preference. The desserts were very hard to decide between and in the end, I can only speak for the blueberry cheesecake and peanut tart as being delicious.
. 2019-01-20
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We have been to the Firelake for breakfast at least 8 or 9 times now. It is the best breakfast around. We always get the Groupon deal and me a my partner go with our little boy. First of all the variety of food and drink is fantastic full cooked breakfast options a range of cereals sliced meats, side of salmon, croissants breads for toasting, a range of fresh and dried fruits and yoghurts. Tea coffee juices, smoothies its amazing. The quality of the food is awesome too the cooked breakfast is all made fresh with top quality ingredients and the chef is always there helping to serve. The restaurant itself is stunning too really nicely set out and styled. Really can't fault this place we have also been here for afternoon tea and my partner has been for cocktails and loved every minute. Jake and the rest of the staff were working this morning and they were class nothing is too much trouble, all the food is filled up regularly and they are always walking around topping up your drinks. I never leave reviews for anything and I don't go anywhere else time and time again like I do with Firelake. I highly recommend this place there's parking right outside the door too.
. 2019-01-19
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I was greeted on entry by a supervisor called Jake, after enjoying a thoughtful chat he proceeded to make my favourite drink to absolute perfection.
. 2019-01-18
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Delicioso bistec, ambiente fabuloso y el mejor servicio de Spencer y Vicky. Una clase magistral adicional en la elaboración de cócteles fue definitivamente un punto culminante. No puedo esperar a volver. Muchas gracias al equipo X
. 2019-01-16
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La comida era estupenda, el servicio de Vicky era fantástico y muy atento. Spencer era genial en el bar, me hizo sentir que lo conocería por años, incluso dejarme hacer mi propio cóctel.
. 2019-01-16
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El equipo en el lago de fuego fue fantástico. Spencer fue increíblemente atento e hizo que nuestra visita fuera memorable. Vicky fue muy amable y nos aconsejó sobre los mejores artículos en el menú. Definitivamente volvería en un futuro próximo. Gracias equipo Firelake?
. 2019-01-16
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Myself and my husband had a groupon to visit fire and lake. We got 2 courses and a glass of prosecco for £35 so an absolute bargain. Jesse was our server. She was very friendly and extremely attentive. She even offered to take a photo when our food arrived. I recommend the short beef rib for main! I will definitely return
. 2019-01-13
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I searched on the internet for steak restaurants in Leeds and Fire Lake came up as an option. After looking at their website and reading about it, it definitely sounded up our street. On arrival, we were greeted by Engin who was very welcoming and served us well the entire time we were there. The menu is very interesting and the prices are very reasonable for a steak place. The food was really tasty and we was sat in front of the kitchen so could see it being prepared which was cool. Both our steaks were cooked to perfection and the sticky onions that came with it were so good! The only reason why it doesn’t get a 5 is because I’d like more options of cuts of steak to choose from. Overall though, a great visit!
. 2018-12-30
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Have been for quite a few afternoon teas at other venues, this was definitely the worst. Bought it as a treat - embarrassing to say the least. Supposedly festive but couldn't see how or where. Only redeeming feature was the lovely waiter. Won't be coming again.
. 2018-12-23
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Booked this restaurant because we had 3 rooms booked in the hotel. Expected a high standard of food given it is part of the Radisson Group .... so wrong. I explained when I made the booking it was for a special occasion. We were a group of 8 and 6 of us wanted to order fillet steak, however they did not have any! Very disappointed because initially I had booked a respected steak restaurant in the city but as we had elderly parents as part of the party we thought it would be better suited to them. Anyway other choices were made, the fish n chips were soggy, the tofu meal was atrocious (we were not charged for this thankfully) and all other meals were just okay. It takes an awful lot to make me complain, but I did. The graduation went well the next morning and we had a delightful meal at Browns (which is opposite the Radisson) for lunch, we only wish we had eaten there the night before. The Radisson is our go to hotel in Leeds as we visit regularly, this has really put us off. Really disappointed!
. 2018-12-19
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Frankie is fabulous!!! Beth and frankie are a fab team at the bar, we have had a brilliant work Xmas do!! Good laughs, fun and gorgeous cocktails. Thank you xxxx
. 2018-12-12
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We had a groupon voucher for the festive afternoon tea which was very tasty. The mulled wine was delicious and our waitress Dashi was lovely. Will definitely return :)
. 2018-12-04
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We went to eat here last night, waited over an hour and left without eating!! After we had been waiting about 45 minutes a waitress came over and said to us “haven’t you been served yet?” She then went to find out what was happening with our order. Then a different waitress came to tell us that they no longer had what I had ordered! Given we had, by this point, waited almost an hour we asked to speak to the manager, we waited a further 10 minutes and no manager even appeared to speak to us so we walked out! Very disappointed to say the least, appalling service.
. 2018-12-02
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Enjoyed a wonderful afternoon tea for 4 people on a Sunday. The staff were so welcoming and great fun and quickly brought out our mulled wine and lovely sandwiches and cakes. Great choice and accommodating of my dietary requirements. Would happily return tomorrow! Big shout out to Jake and Dashi!
. 2018-11-14
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Went for afternoon tea which was exceptionally good. Plenty of choice and brilliant customer service. The mulled wine was amazing!! Will definitely be returning. Special mention to Jake and Dashi who made us feel very welcome.
. 2018-11-11
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Perfect afternoon tea in lovely surroundings. A good choice of sandwiches and small cakes. Staff were also really friendly and renewed our drinks quickly on request.
. 2018-11-07
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I booked a table for my sister and I to have dinner before going to a show at Leeds Arena (I’d informed the restaurant of this in advance) - arrived at about 6.10pm. A reasonable number of tables were already taken - we were told that unfortunately we couldn’t be seated in a booth as they were all either taken or reserved - not a problem for us but they were clearly expecting more customers. Friendly waitress brought the menus and explained that two of the three fish dishes weren’t available, neither was the fillet steak, or one of the vegetarian main courses. I asked about the specials board (as stated on the menu) - they no longer do that. While we were making our choices from the shrunken menu I heard the waitress tell a party at a nearby table that the last portion of something they’d chosen had just been sold. We ordered a bottle of red, rib-eye steaks with fries and a side dish. Ten minutes later, no wine and the news that there were no rib-eyes left. We decided to leave. As we left, two parties were waiting to be seated - I wonder what was left for them. Very, very disappointing - my sister and I don’t often get the chance to go out for a meal together. We should have been told when we arrived that the menu was severely reduced - we would at least then have had the choice to stay or time to go elsewhere and still have a reasonable meal. Not what you expect from what appeared to be a decent quality restaurant early on a Friday evening.
. 2018-10-27
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68 Opinions
The staff are always friendly, I enjoy my coffee and I love the view from the floor to ceiling windows!
5 Opinions
Visite aquí regularmente cuando esté en el trabajo. El personal es amable y la comida es de primera categoría. No esperes una buena comida pero buena comida honesta.
2454 Opinions
Popped in for a bit of lunch. All I can say is " amazing!". Now sat in a total food coma having eaten more cheese in one sitting than is medically advised. Went for the share starter of camembert with rosemary and sourdough bread.... Beautiful. Followed by Halloumi fries, Chilli and honey fried chicken, and chorizo sausages from the bar snack menu.... Wow! Good size to share and all very tasty. Will definitely be going again to try more dishes. All the staff are lovely and friendly. Robyn our server and Mikey the chef 5*
2356 Opinions
We attended last week and really enjoyed it, but unfortunately, today was not the same. The food was great, as was the lad on the carvery but he was on his own and this meant he had to replace the meat (twice) himself whilst there was a big lunchtime queue. There were plenty of staff working and it was nice to have a clean table to sit at but it would have been nice for someone to check in on the carvery, rotate the veg and get any replacement meats prior to them running out completely. The roast potatoes were rock hard but it was more an issue with the unnecessary carvery wait. I would have scored less today but as last week was so good, I went with 4. We will definitely attend again and just chalk today off as unfortunate.
105 Opinions
Excellent food and great choice. Suggest you book ahead. For the "top" meals they are between £25 and £30 each. I had a mixed fish dish which was excellent.