Based on 94 opinions finded in 1 websites
Based on 94 opinions finded in 1 websites
Nº 342 in 398 in Monmouthshire
Nº 77 of 83 Other cuisines in Monmouthshire
Opinions
We booked this as a large group, having high hopes for an 18th birthday celebration. Only wish that previous reviews had been read earlier, as clearly service over the last month or so seems to be a problem.. We had pre ordered food, and given this, we would have expected the food to arrive promptly and with no issues. Nearly all, had ordered either the Christmas dinner or turkey burger off the festive menu. The burgers arrived, and people had nearly finished these before the side orders of fries had arrived. Christmas dinners arrived cold and needed to be sent back to be reheated. Food Food at best would be described as average. Just not what you would expect of somewhere where you pay good money, especially when menu choices have been sent in advance. Clearly the restaurant struggled to cope with our large group of 24, although I believe that there was only one other couple in at the time, and maybe need to think twice about taking group bookings if this poses a problem. Plus points, we were compensated for the wait on food and this was discounted accordingly. It's a lovely cosy pub, well decorated especially this time of year. Just shows how social media can market things to sell, shame in reality that the experience was far different.
Jodie B . 2024-12-08
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I tried to book a table on Christmas Eve for 4 people. I first made contact in early November and despite a dozen follow phone calls, voice messages, and emails the team ignored virtually every one. When someone finally got back to me to assure me a team member would be in touch I awaited their confirmation. Of course this never came. At a time when we read about how frustrated restaurants are at no shows and when money is tight for all, I find this inexplicable and shocking.
Paul S . 2024-12-05
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We had a disappointing experience at this restaurant. Two of us ordered the fillet steak—one was cooked well, but the other was completely inedible and very chewy. The person who received the poor-quality steak took just two bites, both of which were spat out and discarded in a tissue. When the waitress returned, we explained the situation and made it clear that none of the steak had been consumed. The waitress kindly offered a free glass of wine as a gesture, which was accepted. However, when the bill arrived, we were shocked to see that the full cost of the inedible steak was still included. Upon questioning this, the waitress said she could offer 25% off the steak, which we felt was unfair given that none of it had been eaten. We explained that we were happy to pay for the wine but not the steak. After some back and forth, they reluctantly offered a 50% discount, but the whole exchange felt awkward and unnecessary. What was particularly frustrating was that the manager never came out to address the issue directly, leaving the waitress—who was not at fault—to handle a situation that clearly required managerial input. Overall, the experience left a sour taste. Being asked to pay for a meal that wasn’t consumed is unacceptable, and the way the issue was handled was unprofessional. We won’t be returning.
Emma . 2024-11-21
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Oh so disappointing. Huge delay in taking orders and bringing the food because they were overwhelmed with the number of people they had booked. Menu was sparse the food was nothing special and only Luke warm. The £65 platter is a complete rip off. Never eating here again We were given a complimentary drink in recognition of how poor it was
Jane K . 2024-11-17
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First time at Fire & Fork. Had the Sunday platter. Food arrived, unfortunately the food was not piping hot. The food was cooked well. Asked for food to be reheated, this time food was slightly warmer. Should have sent it back again on hindsight. The waiter ask if the food was alright , we said it was ok. Decided that we just wanted to leave. When the bill arrived we said the food was still not very hot. He replied sorry. The waiter came over so we could pay the bill. We asked if he had passed our comments on to the chef he said no, then went back into the kitchen. The food was served on a plastic tray with a layer of grease proofed paper. Nothing more to say than - won’t be returning.
JUNE P . 2024-11-03
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We visited as a couple in March ‘24 and were blown away by this place. We returned recently with friends who were visiting the area and unfortunately I wish we’d taken them somewhere else. The menu has been stripped down to essentially burgers and a couple of other bits. “The works”, a platter of all sorts of BBQ bits and was amazing last time is no longer on the menu (although is still showing on the menu online!). Service was poor. Food took 45 minutes to come and when it did, our starters were served at the same time as our mains meaning that they were essentially side dishes. This was blamed on a new member of staff putting it all through at once. Me and a mate both ordered the bacon double cheeseburger and loaded fries. Both came with regular fries and had to be taken back and changed. We both said the burgers were poor. Buns and meat were dry and tasteless and just disintegrated. I had a big chunk of gristle in mine. They were both smothered in sickly sweet BBQ sauce. One of us had the flat iron steak which was poor quality and difficult to cut. My wife had belly pork which she said she couldn’t fault. Asked for salt & vinegar which never came. Staff weren’t that attentive and had to call a waitress over to order another round of drinks. Won’t be going back in a hurry given the choice available in Abergavenny.
Oliver B . 2024-09-28
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Terrible service throughout the evening Food came hour and half late With wrong sauces. The steak was rare asked for medium.
Luke E . 2024-09-27
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When you go to a restaurant that advertises itself as 'Open fire cooking', that's kinda what you expect. Not a plate of grilled, pan-fried, or boiled ingredients covered in a sickly-sweet barbecue sauce. On the whole, it was...ok...ish...but not what was expected. Drinks were prompt, but my pint of Ale had either been left in the line, or the line hadn't been cleaned in a while, so was on the verge of being fruity. The menu provided bore little relation to that online, the service was a little lacklustre, and it's clear that no-one has been trained in proper service. A real food marker was the Mac 'n' Cheese that was smothered in the aforementioned barbecue sauce that masked any other flavour. This place could be good due to its uniqueness, but it can't use that as its USP. We only visited as the Mother-in-Law lives locally, but sadly we won't be back.
Stu KP . 2024-09-14
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Really disappointing. We'd eaten here before and had great food so we had been looking forward to it. The menu has been cut down to mainly burgers - most of the 'American smokehouse' food advertised on the website seems to have gone, which is what we came here for. Three of us ordered flat iron steaks, which were tasteless and gristley in places The chips were standard pub-grub style, and the 'house salad' looked like supermarket bagged salad. One of us had belly pork, which was apparently much nicer. Apparently they have had chef problems, but if we'd known all the good stuff had been axed from the menu we wouldn't have gone. Service was well-meaning but a bit chaotic. They asked my name four times when we arrived and seemed confused about where to seat us, although the place was almost empty - not surprisingly as maybe word has got round this place has gone dramatically downhill.
CamperChick . 2024-08-31
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What a mess. Made a booking for 14:00 today and received confirmation yesterday. Travelled 50 minutes to get here. Arriving in the carpark we were told by a guy in chefs whites that they’re closed. Apparently the chef walked out last week and they’ve been refurbing the kitchen since. No owners on site. No apology. Don’t bother.
cj_lewis . 2024-08-24
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Visited Fire and Fork on Saturday for their open fire BBQ, and they did not disappoint. The food was absolutely delicious, especially the piri piri chicken and smashed potatoes with alioli—they need to be a permanent fixture on the menu. The service was incredible, the atmosphere was great with live music, and their new garden is fantastic too. Great job all around—we will 100% be back!
Jademuriel . 2024-08-07
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Booked months before for friends from Lincolnshire who really wanted to try this place when they came to stay with us, we’d been before and thought it was just ok. Turned up with friends on Sunday to a reduced menu, ok not great but will pick from that, Lamb on menu off, Chicken on menu off, flies circulating table also so we just left, which they weren’t bothered about, when we asked why there was so little choice we were told ‘oh we had a BBQ last night’ not at all impressed and won’t be back
Nobby5841 . 2024-08-07
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What a fantastic afternoon just spent in fire and fork Abergavenny. First time we have been here and what a brilliant atmosphere in the beer garden, live music and incredible food. Staff were all very good and attentive, brilliant place and we will be back regularly I would have thought. Please don’t hesitate to come here, you won’t be disappointed. Top top class 👏
Andrew T . 2024-08-03
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Dropped on this place by chance, was really impressed with it, food was stunning & the girls who served us were brilliant Would highly recommend
tslater14 . 2024-07-29
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I was so looking forward to our anniversary meal together... the pleasant ambiance and friendly waiting staff at Fire and Fork initially created a positive impression, but the evening took a turn for the worse when it came to service and food. An inordinate wait of an hour for someone to take our order, even after prompting, was unacceptable. The promise of a 10-minute wait for food was also misleading, with our meals arriving 25 minutes later. We arrived at 7.30, our order was taken eventually at about 8.25 and our food didn't arrive for another 25 minutes. So, don't arrive hungry! Weirdly though, no-one else seemed to be being served either. On to the food ..The belly pork was tasty, but the accompanying salad was a mere handful of undressed leaves, clearly from a cheap bag, falling far short of my expectation of a salad. It's a shame, as with better management and attention to detail, this restaurant could be much better. On the plus side, they did give us a drink on the house and a 20% discount for the inconvenience which was appreciated.
Sharon G . 2024-07-24
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We have been at least 4 times and each time we have had a great experience. The staff are always welcoming, the food is exactly how we remembered it from the previous visit and a great selection of drinks too. Fab place, is always a pleasure to visit. If you are a foodie who likes food full of flavour, this is the place for you!
Charlotte D . 2024-03-10
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Food was great but as it was Sunday lunch the menu was a bit limited. Will definitely come back when the burgers and beef ribs are on the menu!
Terry O . 2024-03-01
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Visited fire and fork last night for my sister in laws birthday, the restaurant itself had a friendly rustic feel to eat and the staff were extremely pleasant and helpful, the food was absolutely gorgeous and the burnt ends starter was delicious, food was plentiful and cooked to perfection, my chosen desert was not my cup of tea and the staff was more then happy to change it for me for free and it out charge, needless to say a good tip was given to the staff for excellent service, going again at end of March and looking forward to it already
flopper . 2024-02-29
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We went to the Fire & Fork for Sunday lunch and it was excellent, the service was great, we both had the same 3 courses Beef Cigars to start, and the were just right enough but not to much, for the main course we had the Smoked Brisket again just right, but this is not your traditional Sunday lunch so go there expecting loads of roast and boiled potatoes. For desert we hat the deep fried Apple pie it was again delicious, the only reason for four stars was we were sat by a table of very loud young ladies but they left after about 30 minutes so because quieter, will be going back to try the main menu soon
Tim V . 2024-02-29
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Had been wanting to try Fire and Fork for ages after hearing some great reviews and I can confirm all great reviews are a perfect reflection of the place. A really friendly welcome upon arrival, got seated straight away. Large choice of drinks which took a little while to come however we did order cocktails. Ordered starter and main course which swiftly arrived.. beef cigars and pork burnt ends both delicious!! Our mains arrived shortly after, the meat was melt in the mouth. Slightly different to a traditional roast which we liked and the cauliflower cheese is 10/10! Tiny tiny thing, not an issue for me but a friend mentioned home made Yorkshires would have been the only improvement. We also had pudding as it was only £30 for 3 courses which is very reasonable for the portions and quality of the food. Really lovely atmosphere and will definitely be back! Thanks Steve and Co for putting up with 5 very loud girls who shouldn’t be allowed out on a Sunday.
S6515JIcharlotteh . 2024-02-29
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Excellent food, excellent service definitely returning in the week to try the week menu. Lovely place to eat, sat us down early also. Excellent choice of drinks
Tracey H . 2024-02-28
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Great, quick service, lovely food! we got a burger platter which was really good value for what you get & we took a lot home as the burgers really filled us up. Definitely recommend!
ellien222 . 2024-02-18
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Fire & Fork was an amazing experience to say the least. With a wide range of drinks and food, we could of chose everything! I highly recommend the tater tots! Friendly staff and quick service. Very clean, and great aesthetic. Best BBQ experience we've ever had to say the least. Well be back 🤤 (BBQ Shortribs, Lamb Flatbread, Tater Tots)
Lara J . 2024-02-18
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Sunday food was lovely a bit too much spice for a roast. Service was TERRIBLE could hear or understand the servers. Decent price but three items to choose from which was not stated on the website when looking to book.
Daisy P . 2024-02-18
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Was very disappointing Sunday lunch. Everything tasted of curry spices even the cauliflower cheese which didn't seem to have any cheese in it at all. Brisket was lovely but that was it. Brocolli tasted of paraffin and shop bought Yorkshire puddings weren't even cooked. Desert was stunning though. For £30 for 3 courses I expected a lovely lunch.
Terrie W . 2024-02-12
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Absolutely freezing cold in there today , I ordered the belly pork that wasn’t particularly warm, the steak wasn’t cooked and almost raw, and the burgers were overly greasy. I asked for diet lemonade and was told they didn’t have diet they only stock the cheapest lemonade that was the waiter’s response and to be fair I appreciated her honesty. The ladies toilets were dirty and could have done with a deep clean. This place was recommended to me with the quote the food is great, our party of four was disappointed, it’s been opened up in a prime location and would expect quality food, definitely won’t be returning.
Bidgway . 2024-02-10
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Really recommend fire and fork. The food and service was exceptional. The waiting staff were really lovely and friendly and there was just a really nice atmosphere in there. Very chilled and enjoyable. The food was as good as it looks, ridiculously delicious as well as good portion sizes. Everything tasted delicious. Really recommend 'the works'! Can't wait to go back and try more!
Amelia G . 2024-02-05
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Highly recommended fire and folk, I went here last night and the food was spot on. Already booked to go back next month 👌🏻
reecewhite58 . 2024-01-28
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This is an incredible addition to Abergavenny. There’s nothing like fire and fork around, with incredible brisket and delicious burgers! The sharing platter is to die for and the wings are the best we’ve ever had! We thoroughly enjoyed our visit and will absolutely be back soon. Insane!!
Jess F . 2024-01-22
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Myself and my wife visited fire and fork today for a Sunday dinner. We both had the pork starter and then the lamb and brisket for mains. Everything was cooked to perfection and plenty of it. I must say that the cauliflower cheese was the...
Nick G . 2024-01-21
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This our second time dining at this restaurant and decided try the wood fired Sunday Lunch. It did not disappoint. The brisket was out of this world. Very tender and plenty sum. That staff were excellent too. Very friendly and helpful. Can’t wait for our...
Dave J . 2024-01-21
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A perfect date night, lovely surroundings lovely bar staff with a good drinks selection and the food was amazing!!!
Sian P . 2024-01-21
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I recently dined at this local gem and was thoroughly impressed! The ambiance was inviting, the service was great and the food was exactly what I was expecting. The brisket was amazing! Full of Smokey flavour. A must-visit for anyone seeking a great open fire cooking experience.
Kallum G . 2024-01-21
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We were really looking forward to this venue as confirmed carnivores, sadly we left a bit under whelmed. Firstly the staff, they were just fantastic, attentive, polite etc etc just as would be expected. Next the food, unfortunately on our visit the online menu was...
Niall P . 2024-01-02
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Great food, great place, great people... we had the Christmas platter and it was cooked to perfection, thoroughly enjoyed the whole experience. Hats off to the chefs and waitresses, your doing a great job!
Kyle C . 2023-12-29
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I have relatives in Abergavenny and visit fairly often. They live close to this restaurant. The venue use to be called the Cantreff which was a cosy pub serving good ales. The pub closed down and after a few months re opened as the Fire...
TonyS406 . 2023-12-28
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Fabulous place for date night, lovely atmosphere friendly attentive staff, food was delicious and plenty to choose from. So good had to have starter main and dessert! Will definitely be back!
Nicola H . 2023-12-24
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What a way to spend Christmas Eve, Sunday dinner at the Fire and Fork 🤩. Absolutely loved the cabbage with its unique chilli kick. The layered potato thing was a melt in the mouth moment. With the added surprise of bits of beef between the...
Lovehorseallday . 2023-12-24
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Table for 6 booked when we arrived only table for 4 so had to cramp 2 chairs on end . No high chair even tho asked earlier in day . Not the menu hey emailed me either was some boring Sunday menu. Never tasted such...
Gavin W . 2023-12-24
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Excellent Christmas meal at Fire and Fork. Staff extremely attentive even though the restaurant was very busy, well done! We had a really enjoyable evening, thank you.
Amanda G . 2023-12-22
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Very noisey, but not something I am fussed about. Food is definitely not to everyones taste but I enjoyed it. The food was excellent, good portions and not badly priced. Do your research about the place before you go in and you will love the...
Daydream54031384018 . 2023-11-24
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Quality restaurant with great modern decor, friendly staff and incredible food. A breath of fresh air for Abergavenny and a great place to bring family and friends too. 10/10
Chef M . 2023-11-19
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Staff were friendly. Surroundings were a bit sterile and it lacked atmosphere. Food was ok but was underwhelmed. The hog belly was tasty but rich with the pit beans and coming just with a pit of coleslaw was disappointing. Chips were ok and partner enjoyed...
tawti_travellers . 2023-11-16
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What a great night at Fire and fork! The food was absolutely amazing, I had the slow cooked brisket, which was melt in the mouth, was followed by pecan pie which was exactly the same brilliant! Well done to all the staff who were very...
lbevan800 . 2023-11-11
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Me and my partner went here recently and thought the food was great, the park burnt ends and the brisket were extremely good and not to mention the brownie for dessert which was delicious. Nice decor inside and the staff were all very attentive and...
sophie b . 2023-11-09
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Some of the reviews on here made us a bit concerned, but we're great fans of wood fire cooked food so we decided to find out for ourselves. Wow, excellent. Friendly, keen service, Delicious food, and this on the pared down Sunday menu. We all...
Richard S . 2023-11-05
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Love this place!!! Excellent food with excellent service from start to finish! Went for a birthday meal with the family. Felt welcomed from the minute we walked through the door and the food was outstanding. Would 100% recommend!
Dave J . 2023-11-04
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We came out for a special birthday meal but left feeling a little disappointed. The food was very nice, we ordered the brisket and pork belly with a side of regular fries and enjoyed all. The service we received was initially ok, friendly and welcoming...
Richard M . 2023-11-04
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Had to leave before we even ordered as restaurant was so loud it was giving us a headache! Really disappointed as we had been waiting 4 weeks for our booking. Sadly not the place for us
sophieeT6698IC . 2023-11-03
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Was served by a lovely waiter named Jasmine, this waiter was very young & I was very impressed with how well mannered this young girl was & how helpful she was. The food was lovely and a very nice dinner with my partner ( he...
Katie W . 2023-10-29
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No lock on ladies. Wine list very poor. Burnt ends just fat. Main courses mostly inedible. Do better.
Vicki S . 2023-10-27
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Superb atmosphere, fantastic food, excellent service from waitress named Libby. A stylish asset to Abergavenny. The authenticity and flamed food is perfect for food lovers .
Victoria J . 2023-10-26
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Went here on Saturday with 6 childhood friends for a catch up. Was met with warm friendly staff and quick service, the food was amazing we all had the shared platter and it's was cooked to perfection. 5*
Getaway781889 . 2023-10-23
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Last night I chose to celebrate my birthday at Fire & Fork with a group friends and it certainly didn’t disappoint! The food was amazing and there was a lovely atmosphere. They also gave me a complimentary drink for my birthday which made it very...
Kate S . 2023-10-21
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Visited with friends on a Saturday evening, after hearing only good things here and the food did not disappoint ! A selection of shared starters were ordered, these came promptly, well cooked and delicious. Mains were absolutely incredible, a selection of burgers and meats were...
rmj2022 . 2023-10-19
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Food was cold so we sent it back and it returned a little warmer however the potatoes remained rock solid. The variety of vegetables was sad was there was broccoli, some sort of cabbage and cauliflower and burgers cheese also cold. The meal in general...
Happiness40452374501 . 2023-10-15
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Extremely enjoyable evening had at fire and fork, with 5 very greedy men, who all left more than satisfied, the food was incredible, absolutely stunning!! 10 out of 10 from all. The service was first class, they couldn’t do enough for you, very friendly and...
Lee F . 2023-10-09
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Really bad experience here. Hate the environment as everyone is sat on top of each other, theres no personal space. We were only offered 4 choices of burgers as there was a problem in the kitchen. Nothing to tempt the 5 of us so we...
Sallyanne H . 2023-10-09
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WOW!!! The food was outstanding!! We will definitely be coming back! Thank you for a lovely evening!! ☺️ I have already recommended to many friends and family and they are booking tables already!
giovanna w . 2023-10-07
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10/10 for our food last night! We went for ‘The Works’ for our mains and a mix of starters. Halloumi fries are the best! Service was fantastic. Waitresses made sure we had everything we needed from start to finish and Kliaste made sure we wasn’t...
Megan W . 2023-10-06
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We were looking forward to eating here for a special birthday. Staff were friendly and the food was fabulous. When the food arrived, that’s when the service stopped. We were not offered any further drinks and waited a long time for our table to be...
Ajyandmy . 2023-10-05
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We finally managed to get a table at fire and fork and it didn’t disappoint. We sat in the bar area which was just as welcoming as the restaurant area with the added bonus that we could bring the pooch! We tried the works ,...
Busyfamily22 . 2023-10-01
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Went for lunch with my partner and parents this afternoon. Food and service were both very very good. It’s refreshing to find, the food tastes as good as it looks in the pictures on the online menu. Every one of us thoroughly enjoyed our meals...
Trip830039 . 2023-09-30
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Amazing feedback from all 30 who came to celebrate a 30th birthday. Attentive staff, food was great and served quickly. Accommodating to 2yo also. Thanks very much!
Departure723325 . 2023-09-27
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Being part of a large group (10 in total) the service was top drawer as was the equality of the food- which really was excellent. However, just as enjoyable was the great atmosphere within the restaurant which added to the experience . Can’t wait to...
zac d . 2023-09-25
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Absolutely beautiful food and brilliant service from the staff. Very fast service. Would recommend to anyone 😊
Leri W . 2023-09-24
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Amazing! Food was delicious and you can just tell it’s immaculately thought through! Staff were amazing, attentive and friendly! Without a doubt worth a visit! Ps the veggie option is fantastic. You can tell this has been thought through rather than just an option to...
Amy D . 2023-09-23
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we shared 'the works' platter and it did not disappoint. succulent fresh meats, you can tell are of the highest quality, smoked and cooked to perfection. the bar staff and waiting staff were extremely accommodating, super friendly and full of knowledge excellent service. will definitely...
Lauren H . 2023-09-18
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We were so exited as food looks great! booked a table, arrived and then left. Why?because the restaurant area is crammed with very little space, really noisy environment, rubbing shoulders with the people on the next table:( It's probably amazing food, we will never find...
Debs A . 2023-09-16
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This place is an absolute gem!! Everything was spot on, the quality of every single dish was brilliant. We tried a bit of everything and nothing disappointed- recommend the beef cigars, beef ragu flatbread and apple pie! We'll be back very soon
Frederica H . 2023-09-10
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First time here and it didn’t disappoint.. The staff were really friendly and attentive and the food was amazing. Look forward to coming back.
ffion94 . 2023-09-10
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We had a lovely evening, the food was immense, great atmosphere and great service, try the beef cigars!!
270dair . 2023-09-09
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Absolutely incredible meal at Fire Fork! The restaurant has been renovated to a beautiful standard and was a pleasure to sit inside and outside enjoying a couple of drinks before our meal. The food was out of this world! Beautiful & tender smoked brisket that...
196liami . 2023-09-08
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An excellent new eatery with a great atmosphere. The food was very well presented and delicious…we have already booked to go back next week
Trail06157125217 . 2023-09-08
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Superb food! Fantastic venue, all brand new and really nicely finished. Went on opening night and all the staff were wonderful. Food was incredible, we tried most of the menu between us and it was all spot on. Haven’t had such good American bbq style...
Jmsbnni . 2023-09-08
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This is place is an absolute Diamomd! The venue is lovely, great indoor space with comfortable tables and chairs. You can really feel the relaxed atmosphere whilst also feeling that you have privacy sat in your own corner. The building has had a revamp and...
garethj821 . 2023-09-08
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129 Opinions
Awful service. Visited today , approximately 1.15 and sat in the garden and ordered our food. 2 people came into the garden about 10 mins after us and hit their meal . After waiting 35 mins we enquired if we had been forgotten, and the surly middle aged lady said they had to cook the fish , even though they were not busy !!!! After another 10 mins we enquired again so 40 min in total the woman and the young boy did not even look up and acknowledge our enquiry so we walked out and hot brilliant service snd food at Wetherspoons .
195 Opinions
Old fashioned pub with a pool table. Big garden with lovely views. Good beer. Place looks a little tatty, could do with some tlc.
1010 Opinions
Went here for bfast today and it was delicious, the manager Sam was fantastic very helpful and my food cooked by chef Lisa was super.
481 Opinions
Fitted us in for a fantastic Christmas meal. Food was outstanding and the staff were unbelievably friendly. This place has been through a few owners over the last few years but I hope and think the right people are in there now and I hope they make a success of it. Good luck and we will be back to support you