Based on 1.425 opinions finded in 4 websites
Based on 1.425 opinions finded in 4 websites
Opinions
The food was to a high standard. All the staff were very friendly. We tried a deep fried Mars bar and it was excellent.
Daniel Mckerlich . 2024-10-25
MORE AT Google
Excellent service, very good food. Incredible ambience.
Md Mushfiqul Huq . 2024-10-21
MORE AT Google
Wow 30 minutes wait for rubish , hard chips , burnt pie and soggy fish , you should be ashamed to serve that rubish won’t be going back there
Mark Davies . 2024-09-11
MORE AT Google
Very good food. Good service. Very clean
David Price . 2024-08-27
MORE AT Google
Had the crispyiest whitest cod chips and curry sauce was delicious I recomend it 5 star fish look forward to nxt time
Sharon Talbot . 2024-08-24
MORE AT Google
Had a fish and chips meal in here tonight and I have to say it's the nicest fish and chips I have ever had...big portions, the batter on the fish was crispy and fish flaky and really fresh..can't wait to visit again..thank you.
Annmarie Zanchi . 2024-08-24
MORE AT Google
Everything was Luke warm and soggy. Not the best.
Nik . 2024-08-24
MORE AT Just Eat
One of best fish shops in Cardiff- however, like many chippies, close early so don't get caught out, especially if you want fish.
Haydn Price . 2024-08-20
MORE AT Google
Cold, horrible chips, curry sauce like water, and burger quality awful, had better from a £1 frozen burger very disappointing
Samantha . 2024-07-31
MORE AT Just Eat
Everything was lovely and still piping hot. Only downside my lemon was missing 🤣🤣
Mathew . 2024-07-30
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All delivered very quickly, lovely meal
Gloria . 2024-07-12
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Out of no choice as my regular chippy was closed , I had no choice but to visit Fintans again in Whitchurch. I knew it would be terrible food and I was right. all the chips are mishaped and some were curled up and discloured. Was there anything tasty and attractive about the food NO. The chef needs to quit or get some guidance from the chef in Fintans Llanishen . I suggest look at the quality of chips being served and say would I eat that. Would those chips being served win awards NO Look at the feedback on tripadvisor and Google and think why so many poor comments. Im definately not going to be a regular as it will be disappointing on every visit, the one of visit twice year is ok as im not wasting my cash.
jason sagar . 2024-07-11
MORE AT Google
Best. Chip shop in this area Being going there since a was a youngster in my 60s now . Polite staff food is. Great. Clean and tidy shop. Prices not to bad compared to finntens .
Neil Fredrick . 2024-07-09
MORE AT Google
my fish was lovely but the chips weren't great, a mix of soggy and small chips
Andrew . 2024-06-20
MORE AT Just Eat
Delivered on time. Good quality fish and chips.
Nik . 2024-06-19
MORE AT Just Eat
Claim to have a ‘Vegan’ menu but cook everything in the same fryers as the meat! So absolutely nothing is vegan. Likely tricked a lot of people.
Kerris Fenn . 2024-06-18
MORE AT Google
AVOID THIS PLACE LIKE THE PLAGUE. Thieves and liars. Plus the food is garbage. 1/5 is far too good for this dump. Find an honest and decent place there’s loads around.
Nomad40361201157 . 2024-06-17
MORE AT TripAdvisor
Chips were gross, overcooked and looked like they have been there for hours.
Sophie Blackwood . 2024-06-14
MORE AT Google
Didn't get the Sweet Chilli with our king prawns unfortunately, but they still tasted great.
Nigel . 2024-06-13
MORE AT Just Eat
Crispy fish and decent chips delivered hot and pretty quick.
Nik . 2024-05-29
MORE AT Just Eat
poor quality of chip, they we're bad ! tiny portion for the price i paid .... I will neva get from there again!!!
Rebecca . 2024-05-29
MORE AT Just Eat
High quality fish and chips. Fish was chunky and moist with a light batter. The minted mushy peas were the best I have EVER had. Shame we are only visiting. Wish we had a local that good!
Tracey D . 2024-05-28
MORE AT TripAdvisor
I’ve received my food at good quality however it has come without the chips that I had paid for only the mushrooms
Luna . 2024-05-14
MORE AT Just Eat
lovely food as ever but if the driver asks for a tip then there's less chance of him getting one.
Nigel . 2024-05-11
MORE AT Just Eat
Always good when the fish arrives hot, fresh and covered in crispy batter.
Nik . 2024-04-12
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Really disappointed with tonight’s food as usually the food is good.Only had large fish and chips but the batter was soggy and the chips were cold. Not great tbh
Noel . 2024-04-12
MORE AT Just Eat
Amazing Irish chicken curry and calamari ordered and delivered from llanishen. Food piping hot and really good quality would highly recommend. Uber delivered within 15 minutes excellent service from Uber too
Laura H . 2024-03-19
MORE AT TripAdvisor
Awful experience. Never again.
Karen . 2024-03-13
MORE AT Just Eat
Excellent value for money food is spot on would highly recomend if in the area
Geraint Fletcher . 2024-02-28
MORE AT Google
Lovely crispy fish and chips. Delicious.
Nik . 2024-02-27
MORE AT Just Eat
I had a most excellent Fish and Chips this evening. Well done 👍
Ceri James . 2024-02-27
MORE AT Google
not as late as last time but still good. Shame the pies' pastry was too soft though.
Nigel . 2024-02-20
MORE AT Just Eat
Really enjoyed the food. Will definitely order again from here
Martyn . 2024-02-17
MORE AT Just Eat
pleased with service on time quality food
Gaynor . 2024-02-15
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The Haddock was lovely but the description said "skinless and boneless" but there way skin on the fish. Luckily there were no bones. The chips were a bit dry and not cooked enough. They weren't crunchy on the outside or fluffy on the inside and the Colliflower In Batter was under cooked, very small, (I only received 4 pieces) and not worth the price.
Taf . 2024-02-03
MORE AT Just Eat
But the only thing is they say they put seasoning on the chicken then they wrap the chicken in paper, you pull the paper off the skin comes off with it, they should use greaseproof paper to wrap the chicken in
Gaynor . 2024-02-01
MORE AT Just Eat
The service was fantastic! The food so £9.50 for chicken curry and chips and was mainly chips and rice, a very tiny portion of chicken. Wouldn’t pay that again £40 for 4 people and portion was so small
Courtney . 2024-01-31
MORE AT Just Eat
Quick delivery, lovely food and hot 👍🏻👍🏻👍🏻
Sharon . 2024-01-13
MORE AT Just Eat
Good tasty food but the tartar sauce was missing. Not a bit issue
Diane . 2024-01-05
MORE AT Just Eat
Shame about the sausage missing it's batter, but otherwise really good.
Nigel . 2024-01-03
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Food ok, delivery bang on time sadly multiple food items missing from order. Attempted to have these re-delivered but vendor declined suggesting seeking a refund from Just Eat. This meant half of our dinner party were without food for another 45 minutes while we good food elsewhere.
Dominic . 2024-01-02
MORE AT Just Eat
Chips were hard and scraps definitely warm ups from yesterday, fish was burnt saveloy was all shriveled up and skin had fallen off ,all went in the bin waste of £30 tried calling no answer of course worst takeaway I've ever had ,will never go there again absolutely appalling!!
Mark J . 2023-12-21
MORE AT TripAdvisor
On time and the fish was fresh with the batter still crispy.
Nik . 2023-12-14
MORE AT Just Eat
The food was lovely but we waited 3 hours for a driver to be found to deliver our food. We ordered at 6pm ad it arrived at 9pm.
Taf . 2023-12-02
MORE AT Just Eat
Food very small portions and dry. Delivery late and restaurant not helpful. No apology from delivery driver. Won't order from there again. Had a very poor experience the last time with wrong food order and late.
Rhian . 2023-12-02
MORE AT Just Eat
I've worked there as Frayer before and I must say something went wrong Spiro. Your standard in comparison to top gun is downhill, dunno who is on Frayer but dude , fish is done when it floats, let it drip and check for white spots, don't over flour it , just tap it slightly shake of dip in batter let it drip of and as you put it in oil going be it a stir holding via tail part. Or next time I'll fry it myself. Kinda disappointed ☹️. Damian.
D S . 2023-11-30
MORE AT Google
The food was great as always. The best fish and chips in this area.
David . 2023-11-17
MORE AT Just Eat
My friend Zoe is coeliac and we contacted the establishment to confirm if they offered any Gluten Free products on Sunday - as advertised on their website. Note the website states GF offered every day of the week at Pentwyn. Unfortunately they ghosted us and we’ve had to go about our days not having GF fish and chips.
Stephen Campbell . 2023-11-17
MORE AT Google
Took over 2 hours to arrive. When it came, all the food was cold.
Bryony . 2023-11-14
MORE AT Just Eat
So incredibly slow ..... Ignored at the till for 10 mins and then the food takes more than 30 minutes...
Myles Wellington . 2023-11-10
MORE AT Google
Chip’s could have been cooked a little longer very pale not much taste
Melanie . 2023-11-04
MORE AT Just Eat
Secret charge of a 3p bag to buy at 20p in order you can take home the food you’ve ordered?? Guy came in who’s a vulnerable person had bag of chips and wanted a bag so I paid the 20p what if I hadn’t been there Curry in a small tub, speciality fish appalling, more fish in a fish finger !! Thank god for the Victorian Fish bar
Paul Brinkworth . 2023-11-03
MORE AT Google
Called in as we were in the area. Ordered fish bites, 2 jumbo sausages and a large chips, thinking the chips would be enough for three adults, but nope. It was a shocking portion of chips, compared to most other chip shops, and for the price (£4.50). The staff in the shop were nice and there was nothing wrong with the food itself, but you're better off ordering a portion of chips per person.
Laura P . 2023-11-01
MORE AT TripAdvisor
Fish is cooked to order, chips taste good as well
Brynley Ellis . 2023-10-28
MORE AT Google
The food was cold when it arrived.
Mel . 2023-10-26
MORE AT Just Eat
Delicious fish and chips but dirty tables and chairs and a 20 min wait for takeaway Vegan menu only available on Mondays and Tuesdays
Naomi Randall . 2023-10-25
MORE AT Google
The food was over cooked. The chips were solid and splintered when you put a fork in them. The fish batter was really over cooked as was the fish which was dry and discoloured. The jumbo sausage was over cooked and dry. It all went in the bin.
Juliet . 2023-10-24
MORE AT Just Eat
We had chips here a few times tonight's are the worst chips they are hard as in over cooked or re dipped and didn't taste anywhere near fresh my sausage in batter was nice but my wife rissole was OK. There is a very loud noise from the generator so trying to have a chat is impossible.
C Mayer . 2023-10-20
MORE AT Google
Chicken leg was over cooked and so dried out I couldn't eat it and chips were dry and tasteless. Partners cod and Irish curry sauce was nice.
Charlotte . 2023-10-18
MORE AT Just Eat
Fish was amazing, best I've had from a chip shop in years. Chips!!! Well! They were so undercooked they looked anaemic. The amount I received for the price they charged, was daylight robbery. Ordered some minty mushy peas too. Went straight in the bin! They tasted like a mushy pot of powder, which in no way tasted minty!! Was so disappointed as I'd heard good things about them. Would most definitely order Fish from them again, but as for anything else, no I wouldn't
laura . 2023-10-18
MORE AT Just Eat
Following app saying the driver was awaiting when he was outside our house. The food was cold though
Edward . 2023-10-13
MORE AT Just Eat
I want a refund on my order it was inedible plus 3 items missing which I have been charged for
Christine . 2023-10-07
MORE AT Just Eat
Food disgusting fish dried to a crisp 3 items missing never again
Christine Winstone . 2023-10-07
MORE AT Google
Ordered last week and all the food was really nice, so much so I added this compliment to this evening’s order. What a total difference in quality and service! The fish fillet was the smallest piece of fish that I have ever seen eventhough a large was ordered and paid for. The chips were not fresh and were all congealed into a stodgy greasy solid block of greasy cold potato. The pasty was very greasy too due to it being wrapped for so long and the curry sauce was stone cold. I ring the restaurant to complain and was informed that the food had been prepared/wrapped as soon as I submitted my order and the the Just Eat driver cancelled so they had to wait yet another 30mins for another driver so this was the reason all the food was cold. However, this is not a reason to justify the size of the fish and they should not have wrapped the food until the Just Eat driver arrived being it literally takes only minutes to wrap at a fish shop. What a total waste of £17+
Karen . 2023-09-23
MORE AT Just Eat
An hour and a half late and food was cold and stodgy. Have been to fintans for years but first time through just eat. Appalling to have food delivered in such poor condition. Won’t stop going to fintans but will not order through just eat. Not professional and not acceptable. Sorry fintans but ditch just eat, they ruin your usually good quality food.
Stephen . 2023-09-23
MORE AT Just Eat
Very slow and unprofessional staff here,avoid if is possible
Simion Trif . 2023-09-23
MORE AT Google
Worst fish and chips ever, just had delivery small cod and chips twice both were vile chips tasted stale fish was smelly never again
Ronald Smith . 2023-09-19
MORE AT Google
Just received an order from fintans Whitchurch via Uber great service and driver. Food was fresh and presented really well 😊
Laura Harrington . 2023-09-19
MORE AT Google
Good but there’s no option for a large chips on the menu
Steven . 2023-08-30
MORE AT Just Eat
Excellent food, reasonably priced, great friendly staff.
Terry Laverty . 2023-08-29
MORE AT Google
The fish and chips were wonderful. Fintans never lets us down.
David . 2023-08-26
MORE AT Just Eat
the food was hot, but portions very small
patricia . 2023-08-26
MORE AT Just Eat
Well late compared to the original delivery estimate. Food was also like warm. Normally hot so let down this time
Andrew . 2023-08-23
MORE AT Just Eat
Regular fish and chip shop, but has a separate vegan menu that they fry separately from non-vegan items. Includes: Quorn battered sausage, battered mushrooms, battered cauliflower, vegan strips and a number of other items. Tasty food and friendly service.
Tim Page . 2023-08-23
MORE AT Google
I cancelled this order so didn't receive it.
Lynda . 2023-08-18
MORE AT Just Eat
Late. Cold. Delivered to wrong address. JUST EAT really let me down this time …. Awful service
Steve . 2023-08-17
MORE AT Just Eat
Took a while but the food was tasty.
Nik . 2023-08-09
MORE AT Just Eat
Not everything on my order turned up, not happy
Tracy . 2023-08-05
MORE AT Just Eat
There was no mushy peas in the fish supper or lemon wedge
Aaron . 2023-08-02
MORE AT Just Eat
Very disappointed with tonight’s visit!! My wife drove me here after a lovely evening out, as we had lovely fish and chips from here about a year ago. I ordered the chicken curry and chips at a cost of £8.05 when I got home the curry was dry and tasted powdery, there was little chicken considering the cost and the chips were undercooked. Overall inedible, I attempted to eat but really wasn’t enjoying it at all. Will be reluctant to return.
l m . 2023-07-27
MORE AT Google
Very greasy, flavor of oil was unpleasant. I believe oil needed changing. Chips were inedible, more like fried mash potato. Fish when taken out of batter was nice.
nigel . 2023-07-22
MORE AT Just Eat
This was our first order from Fintans and we were really impressed by the quality of the food and delivery time.
David . 2023-07-15
MORE AT Just Eat
Delicious cod chips and mushy peas. A very generous portion of cod which was cooked to perfection.
Virginia . 2023-07-09
MORE AT Just Eat
Food not fresh,old chips and freshly cooked chips mixed together .and not nice. When i am paying for my meal l would like it that i can eat and enjoy it. Without having to throw most of it in the bin. Anyone recommend a nice chippy
Eira Pratt . 2023-07-06
MORE AT Google
This what was delivered . Should have been chicken curry and rice very very disappointed
Samantha . 2023-07-05
MORE AT Just Eat
Chicken curry. More like chicken in gravy. Nothing like chippy lane. They just want to maximise their profits. Sort sighted wont use again.
David . 2023-07-03
MORE AT Just Eat
Disappointing in future I'll stick to having Aldi frozen Cod or haddock in beer battered.
Robert Neilson . 2023-06-24
MORE AT Google
Huge portion, delivered within time frame given and so hot it was like it had literally just come out of the fryer!
Victoria . 2023-06-16
MORE AT Just Eat
Can't find anything good to say. Was offered vegan food that they warned me might have meat in it Even the chips weren't cooked. Go buy food elsewhere in Whitchurch.
WIND IN THE WIRE . 2023-06-09
MORE AT Google
Food was delicious, will definitely order again
Paul . 2023-06-03
MORE AT Just Eat
Lovely food. Will definitely recommend
Sharon . 2023-05-31
MORE AT Just Eat
Chips were weirdly covered in dry burned patches. Peas came as a tiny tub that you normally get with fish not a proper portion as paid for. Wasn't very hot either. Came 20 min late despite pre-ordering in plenty of time.
Karen . 2023-05-26
MORE AT Just Eat
It should be illegal to make food this good seriously.. i got irish curry with chicken and chips and battered mars bar and i couldnt stop eating it was too good seriously im so full i cant cope I will be ordering this so much now ..
Jessica J . 2023-05-20
MORE AT Google
Shocking. Ordered sausage and chips. Sausage was fine. Chips were clearly ‘processed’ frozen garbage. Didn’t even use real potatoes. Texture was all wrong and zero flavour. Scandalous practice from a UK chippy.
Hotel Tango . 2023-05-20
MORE AT Google
Forgot the lemon wedge but very tasty food. Cod cooked beautifully.
kelly . 2023-05-15
MORE AT Just Eat
Small portion of chips for £4.50 yes £4.50 lol (supposed to be large) undercooked and tasteless wont use this chip shop again
Rich Jones . 2023-05-12
MORE AT Google
The food was piping hot!! Well done 😀
Aaron . 2023-04-27
MORE AT Just Eat
Some Chicken pieces bit tough otherwise fine.
Francesca . 2023-04-26
MORE AT Just Eat
You will wait and wait the young guy on the counter was cocky and arrogant. The older guy with white beard seving food wiped his nose twice at the till with his hand and again over 3 open trays of chips made no attempt to wash his hands. Finally got served to be given the scaping off chips that were left nowhere near a portion. First and last time.
kevin williams . 2023-04-19
MORE AT Google
First, I visit both store lications (Pentwny and Whitchurch) and there is a disparity in the quality and service between the two. Starting with Whitchurch: The service isnt great. I'be been in several times and there have been large numbers of people waiting for an order, yet you'll see staff wandering around aimlessly or chatting instead of serving or preparing. They dont prioritise grab and go orders, so there is often a long wait for simple orders simply because the 5 people ahead are waiting for fish to be cooked. (I once was asked to wait 20 minutes after ordering a single pie that was on shelf ready to go...?) The food quality is typically good but again theres a disparity between locations, with the chips here being lovely but battered products missing the mark (over or under cooking). Pentwyn: Service is better but again, if you are in a queue, even simple orders will have you waiting. The staff are however always active and friendly. I prefer the side orders and fish from this location, always done perfectly. The chips are a bit hit and miss though. I've had several experiences whereby the chips are undercooked. But, overal the food and service are good.
Rebekah . 2023-04-03
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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715 Opinions
So DISHONEST! Every Tuesday, there is always chicken promotion - 9 pieces for £9.99, and each time the server will ask whether it is ok they switch some of the pieces to chicken strips which is smaller. In other words, they will still charge me £9.99 for 5 fried chicken and 4 small chicken strips. They will come up with all the excuse like it will take longer to cook the fried chicken.. we need to wait longer blah blah. Same excuses every week. They even charge £10 instead of £9.99 as displayed.
2609 Opinions
I recently visited Washington machines outside the Chip shop and was quite disappointed by what I witnessed. While waiting outside, I saw a staff members taking a smoke break right outside the building. What concerned me most was that they were wearing their kitchen aprons and uniforms during this activity. This is not only off-putting but also breaches basic hygiene regulations. Wearing kitchen attire while smoking and outside the kitchen area is simply unacceptable, as it raises concerns about the cleanliness and safety of the food being prepared. I hope the management takes immediate action to address this issue and ensures a higher standard of hygiene in the future. Until then, I'm hesitant to buy from here!
5169 Opinions
The food is good. The service was fast and the vibe is good I order a chicken royal meal portion was good .
71 Opinions
Refused me a drink because I forgot to ask for one with my order. Man said “why didn’t you ask me earlier” and was so rude.
1605 Opinions