Fintans Fish & Chip Co in Cardiff

Place is clean and the staff are nice and polite. Fish was in the range waiting so not made fresh to order and on a few occasions now the chips have been cold by the time I got home, not tepid but cold. For the price you pay you expect fresh food and hot food. Very disappointing.

I’ve just picked my order up and the fishcake box meals only contained one cake each,it’s normally two, they were dry and really chewy like they’d been left over from the day before or something. I’ve ordered with them multiple times before and never had a problem, the chips were lukewarm as well. “Box meal” was a handful of chips and one tiny fish cake. Complete waste of money. Haven’t been able to get through to them to complain, but bitterly disappointed in the standard of food in what used to be our go to fish and chip shop.

First time visiting yesterday and the chips and mild curry sauce was so tasty. The young man serving was so friendly and polite. Will be returning

My little brother just went to this chip shop and the woman was so rude i ordered a to good to go and she had so much attitudes he walked in the doors and she looked him up and down and set to her colleague I ain't serving him then continued to have a horrible attitude towards him

Great F&C shop. Also the taste of the gluten free fish batter is hard to distinguish from "normal". Service is quick, staff are great and service is perfect. Keep it up guys!

Excellent fish, chips plentiful but bland, service prompt & friendly

Love this chip shop, foods great. Would like more on the gluten free menu and added in lactose free too please. The energy of the staff always put a smile on our face, service is always quick. Ethan and Emma are defo my favourite when there on counter together! All staff are fab though! Total vibes 🥰✨

As always, good food, well cooked and delicious.

Once again the food was lukewarm. Disappointing.

Great food and really good portion size

great chips, very hot and generous portions.

My fish was v small…..I’ve had bigger pieces of fish in a senior meal! The fish in my opinion had meal cooked a good while before my ordering it as it was completely dry…. Not only the batter but the fish was also dry!

Always good food, tasty and hot, a bit more chicken breast as opposed to thigh and leg would be better.

Prefer the Whitchurch shop than this shop chips were cold

I had a 50 pound order delivered through uber eats tonight. The chicken burger was missing from the bun. Uber eats said that as the actual chicken burger didn’t have a price a refund couldn’t be processed. I find this rather unfair as the main part of the meal was missing.

One wrong meal delivered also: ordered chicken with gravy and received chicken with curry sauce

Just oder 2 chicken curry chips for 2 of us .hardly no chicken and hardly no curry sauce .lots of chips ..not happy .so if any one ordering chicken curry with chips don't bother . I've had chicken curry chips from other chip shops allways lots of chicken and curry sauce over the chips .seams like they took some chicken of a leg between the 2 of us .

I'm not sure if Fintons have changed ownership. the App said 20 to 30 mins delivery, it actually took 1 HR 20 mins to arrive in the end. It's a lot more expensive than before and the chips that used to be delicious are now greasy. Such a shame, it has always been our favourite until recently

Great food quality pipe,g hot and would recommend to others

the fish was lovely but the chips were all hard 😫

Food late and totally cold on arrival

Really disappointed as delivery time kept changing to later then it arrived really cold. All very well change delivery time but please keep the food warm. Chips were in a bag and not even wrapped to keep warm

I normally love this place,today,to separate boxes no mushy peas,chips under cooked and batter under cooked sloppy and stuck to the box,shocking

The food is so nice but best r the chicken chunks , I love them

fantastic gluten free fish and chips

Superb. I ordered a large cod and chips on arrival and waited about 7 minutes. The fish was delicious, the chips were great and the portion was outstanding. Will definitely be going back

Driver ran out of fuel and had to get a lift home to get a fuel can. Subsequently food was very late, cold and missing items.

Pre ordered at 11am for 5:15 left at 5:40 for the pre order watching everyone else leave before us.

Amazing service Amazing food Great people

Visited twice recently as staying locally for work. Great experience, food reasonably priced and consistently good, service fast and staff lovely - Highly recommend (And I know my fish and chips :-))

Always great quality food, but unfortunately every time we do a large order we end up missing parts of the order, and either have to drive back to collect it or do without.! Keep trying and let’s hope the service gets as good as the food 🙏

excellent food, excellent courier

Food was around 15 minutes late, cold. Cheese burger was not edible or as described. Kids drink bottle was already open? Shame, I've ordered here a few times and it's been good but I won't be ordering again.

Great quality food and quantity,always enjoy

Best fish and chips I’ve had in a very long time first time I’ve ordered from here was quick tasty big portion deffo got yourself a new customer x

The battered cauliflower was lovely However the cheese on the chips had a really strange / gone off taste and I was unable to eat my meal. My partners chicken curry and chips was nice.

Ordered chips, haddock, saveloy and curry sauce. ETA was 6pm, then 6:05pm, then 6:15pm, then 6:20pm, then 6:25pm, then 6:35pm! Tried calling the restaurant, no answer. Order finally shows up at 6:35pm stone cold! Fintans is usually good but this was abysmal

Great chips. Buy from here regularly. The food is lovely and fresh and the portions are good. Can recommend the fish as well.

Generally always have a good experience here. I’ve had a bad experience a few times with their Llanishen branch and left feedback recently too. Ordered online from here this time and they sent an apology note and extra portion of chips and a drink. We couldn’t really eat much of the chips as we already ordered what we wanted but a nice gesture!

Food was cold and missing items

Order did not arrive, shocking service as unable to contact Just Eat direct to locate the order or driver.

Ordered fish and chips today which were okay but the chips were small scrap ends of the frying load of chips. Very disappointed in meal and definitely not worth the cost.

Great chippy, great menu selection, great portion sizes. Fresh white flaky fish, perfect chip shop chips. Great vibe about the place, great staff. Can eat in or take away. Everything you would want in a proper chip shop. I won’t be going anywhere else.

I am here every Friday to buy fish and chips for my dad. Always good service, but one man sticks out in Particular! He must be recognised for His great service, friendly manner, efficiency, obvious great work ethic. He doesn’t stop! Very busy but makes it seem effortless. His presentation is spot on, clean and tidy, and his cross contamination and hygiene does not go unnoticed. It’s always wonderful to see the way he works. I don’t know his name, but initials are SJ, he wears an under armour cap. Many thanks to all the team, But especially SJ

Had a chippy tea tonight. Service was quick, polite and friendly and the food was lovely and reasonably priced. The lad called Sam was very helpful. Will be back

Estamos en Newport y hemos pedido Fontana al menos 5 veces! ¡Supera a cualquier tienda de chips en Newport! La comida es increíble! La única crítica es que la cena de pescado en las últimas 3 veces no ha tenido los guisantes o limón. También pedimos sal y vinagre y eso nunca está ahí. A pesar de eso, sigue siendo la mejor tienda de pescado alrededor! ¡Mantengan la calidad Fintans!

Excellent food, hot,tasty & fresh Great delivery, friendly but professional

Nice food but 25 minutes late.

The worst chip shop in Cardiff £8.60 for chip butty with curry sauce and a sausage and batter hardly no sauce rubbish chips and the worst sausage in batter I’ve ever eaten

minor criticisn - ordered a large battered sausage and received a cheaper normal sausage, no explanation given

Very pleased with delivery and fish and chips delicious

Delicious food, possibly the best fish n chips I have eaten. Delivery was friendly and on time. I will order from Fintans again.

Always great food, fish cooked freshly when you order

Used to be a great Fish and chip shop, after our visit today we won't be back, over priced and over cooked fish with small portions.

Had fish and chips batter was terrible and the fish was rubbery. Won't be going there again.

I recently visited Washington machines outside the Chip shop and was quite disappointed by what I witnessed. While waiting outside, I saw a staff members taking a smoke break right outside the building. What concerned me most was that they were wearing their kitchen aprons and uniforms during this activity. This is not only off-putting but also breaches basic hygiene regulations. Wearing kitchen attire while smoking and outside the kitchen area is simply unacceptable, as it raises concerns about the cleanliness and safety of the food being prepared. I hope the management takes immediate action to address this issue and ensures a higher standard of hygiene in the future. Until then, I'm hesitant to buy from here!

The didn’t put the chips in with the fish bites, everything else was perfect

All good, food was hot and flavoursome.

Amazing food, freshly made, lots of it too and delivered on time!

Large order for a family get together, all thoroughly enjoyed! 5*

Ordered large cod and small cod and large chips - chips were missing. Refunded on chips but entire meal is ruined and no way to refund for entire order via app.

Ordered a large cod supper for partner plus large cod for me - received at best a small to medium sized cod with supper, a handful of chips and no minted peas, mine was ok. Usually great food, but not tonight

Honestamente nunca esperé tanto tiempo para comer. Estoy bastante seguro de que uno de mis artículos se perdió del pedido original, lo que significa que esperé aproximadamente 30 minutos para la cena de bacalao con un buñuelo de piña. Otras personas sirvieron mucho después de que me fui mucho antes que yo. La comida era buena, después de que la metí en el microondas cuando llegué a casa (vivo a 3 / 4 minutos de la tienda). La última vez que fui.

Good food, courier was polite and friendly

Liked the crispy batter on the fish but a bit to much & not enough fish.

Great , food still warm , delivered early , tasty food , large portions definetly worth it

really nice food but was missing some items

We've been using this place for a long while and don't usually have anything to complain about but the chips today were truly awful - hard and stale tasting, as if old oil had been used or yesterday's leftovers had been used. Went in the bin

Amazing food, delivered on time and cooked perfectly. Love it!

Ordered a large cod & chips and curry sauce and it was delicious

Estoy sorprendido de leer algunos de los comentarios negativos aquí, comencé a utilizar Fintan's para un té rápido y fácil para mi familia en nuestro camino a casa de viajes para visitar a la familia en Cardiff, y para evitar el uso de los 'grandes arcos amarillos' llevar - lejos, y solo puede elogiar al personal, la comida y el servicio. Siempre ha sido sabroso, con las porciones de pescado de los niños cocinados frescos a la orden, y es una gran relación calidad-precio. El personal siempre ha sido agradable y amable también. Dondequiera que estemos en Cardiff, ahora hacemos un desvío para visitar el sitio de Pentwyn de camino a casa. Muy recomendable.

Have eaten from here many times but only second time doing takeaway/delivery was really disappointed the fish bites and chicken bites had been extremely over cooked batter was greasy and solid

Food was never delivered. This isnt the restaurant's fault, it was the Just Eat driver's fault. I've requested a full refund but not had a response yet.

Fish lovely but to many chips & some hard ones.

I had a big lump of gristle in my mouth from your chicken food was freezing driver was useless on the phone still have the food in boxes out garden will send pic if required with food still in them absolutely freezing chips didnt even taste cooked chicken horrendous didn't ask for code so I could have said I didn't recieve order I've only just got home from work hence late complaint lastnight u was to tired after waiting so long I knew it would be freezing

Fish was tiny, chips were cold and on top of the fish… £12 pfft

Mi amigo y yo hemos estado juntos en 3 ocasiones diferentes. La primera vez las patatas fritas estaban bastante bien y el curry irlandés que tengo fue impresionante. La segunda vez las patatas fritas estaban muy secas y ligeramente poco cocidas, mientras que el curry irlandés era agradable pero acuoso y delgado. La última vez muy recientemente las Chips no solo estaban secas y poco cocidas sino que pero la mayoría eran masticables. Si no tuviera tanta hambre no me lo habría comido. El curry irlandés era espeso y muy caliente. El problema es que no hay nada constante en la salsa Curry y las papas fritas son horribles. Aparte de eso el servicio estaba bien pero no volveré a ir allí hasta que se pongan las pilas

This is my 3rd visit to Fintans. The first time the Irish Curry was awesome and the chips good. the 2nd time the Iris curry was a lot watery but tasted ok, and the chips were very dry. Today the same curry was nice and thick but very hot. The chips were very dry and quite often very chewy, The chips were like trying to eat Leather. Sorry there is nothing consistent about this chippy and I wont be going back again until they sort out there awful chips. Probably using cheap potatoes.

The chips were awful. Dry and chewy! Very disappointing noting and spoiled a family get together.

Where is my order not delivered

U can beat their chips , fish, and special chicken chunks

Absolutely brilliant service. Such kind staff. Great food portions. Excellent value for money.

The staff were really nice and welcoming. Highly recommend.

Fish and chips 1 de cada cinco. Siempre es un poco dudoso aquí, pero pensé en darle otra oportunidad, ojalá no lo hubiera hecho. Creo que hervieron la masa en vez de freírla, empapada como el infierno, nunca más

food was cold, chips were not cooked enough, very disappointed

Excellent food with good portion sizes. Enjoyed by all.

Brilliant service when I arrived to pick up my fish and chips and discovered I’d ordered them to the wrong Fintans! Gentleman who served me quickly made up the order and even added a free curry sauce (Irish version- extremely tasty). The cod was beautifully cooked, the batter crisp and tasty, and the chips predictably delicious. Will be going back. But this time I’ll order to the right place!

10/10 meals was excellent. well done people keep up the good work 👏 🙌

normally love fish and chips from here. I had requested more vinegar in the order. food arrived and no salt or vinegar at all. chips were quite dry and slightly cold. I will try again as hoping it was an off day.

Food quality was fantastic, brilliant portion size. Great value for Money. Sadly the wait time was ridiculous .. more than one hour late which means I will not order from you again.

You havent delivered it!!! Still waiting! Contrary to what youve said. No food

Absolutely abhorrent place to eat. Staff are liars and the food is absolutely diabolical. Sadly, I had to give it one star in order to review it. Otherwise it would’ve been zero. Amazed it’s got three out of five, Must be paying people to give it a positive review because nobody would of their own accord

Very good chippy at reasonable price

Fish chips curry sauce delicious 😋 But although I had note ,saying I’m disabled and asked if food could be delivered to door, driver rang and said he was here, but when I opened door I had to use my walking stick, in rain, to walk out to my gate to get bag from him 🤨

Fish and chip meal arrived 10mins early, was hot and taster, the curry sauce chosen was in a small carton but had a nice taste it was very thick and couldn’t be poured from the tub.. as it cooled it became a really really thick consistency so unable to eat. I would order again but not the curry sauce, delivery driver was friendly and polite

Very tasty food but completely cold on arrival.

Great fish and chips, quick service, plenty of parking round the back

Big portions of fresh hot chips, curry, chicken and more.

Sorry but the quality of the chips were terrible especially for the price we paid, grandaughter liked curry sauce but didn't finish it not very good at all seem like the chips were pre-cooked an warmed up didn't try the fish as again to expensive.

The chicken burger turned up in a stale roll, with nothing in it apart from a burger. The chip/cheese & gravy was spilling out the edge meaning it came very messy. Really disappointed, I didn’t finish it all.