Chilli Flames in Cardiff

Good quality food, excellent service

We have bought the same meal a few times however this time the neal was awful.Chicken was dry and hard,portion size had reduced greatly and fries were soggy.last time for us

Very nice food , had loaded fries and wings they were amazing. Also good service. I would recommend chilli flames to friends and family and would definitely come again

Not enough sauce on the chicken

Chicken tasted great as always but just a little bit dry compared to others I have had, but all together it’s was wonderful.

the bread was soggy otherwise it tastes good alhamdulillah 🙏

Bunch of idiots delivered my order instead of 21.00 hrs at 21.45 hrs , burned chicken and soggy chips and chicken strips missing waste of time and money

Fiery chicken was mild at best and very dry Burger looked disappointing

Loud rude and got my order wrong

Great people, foods halal. Nice and fresh, fair price. Professional service. Nice clean toilet and great searing area.if I was local I would eat daily. Nothing tasted greasy, even the chips was fried in fresh oil. Great service, went above and beyond allowing me a place to change my disabled child. Bless these guys and their business.

Delicious food, great taste, kind and welcoming staff and clean restaurant, amazing price. Highly recommended

I really don't recommend their fries, but the grilled chicken and burger was awesome 😎

Taste of boiled chicken and stingy in quantity

The Chilli Flame restaurant is truly amazing, and I regret not discovering it earlier. The grilled flame chicken is delicious and affordable, and the convenient location and clean interior add to the appeal. However, the only downside is having to place and pay for side orders in the middle of eating due to self-service. Overall, it was a really good experience.

Fries we're terrible not fresh.

Disgusting company and drivers !

everything in this place is 10 out of 10. official.

The chicken was dry without sauce even asked for extra sauce

Didn’t receive it once again. Second order I will not be using just eat again this was the last money I had I used to re order now will be going to sleep hungry. This is a joke I will be mentioning this to friends if this ain’t rectified

Tasty option for a takeaway, lovely chicken amd piri fries. Staff always really nice. 100% better than nandos and any flame grilled chicken places and good prices.

Wrong order received (2 mexi loaded fries) different to what I ordered

I love it it’s so delicious thank you so much!!!

always a nice meal from here ...nicely cooked & well.packaged .

The food was nice but i chose no pickles and onions but it still had it and when i checked the recite it didnt show it but i was sure i picked no pickles

love love love .......food is always very nice ..

Service was really bad, started off when I asked for sauce that was in the fridge, charged me 90p for 3 of them; coild have just iffered if i wanted sauce that way i woild have ordered it and paid once for it. When I came back to my hotel room to eat; sauces snapped as I was trying to open it, followed on by them to expecting me to eat the loaded fries with my hand as no cutlery or napkins were provided, on top of that cheese wasn't fully melted on it. However, the burger was nice to bite into.

Absolutely delicious. I ordered the fries with chicken and some toppings and it was delicious! Also the portions are huge. I ordered the large meal and couldn't finish 😂. Staff are very friendly too. Please make sure to clean more often the tables.

I never received the order and when I ring the shop first time they said my order is on the way and after an hour when I called them again the said nothing to do with them I have to contact with just eat. Very rude customer service. The shop is working with just eat’s drivers and who knows who is the driver? Did the shop check the ID for the driver or they just give to anyone the food?

Absolutely disgusting food! Long wait! Was definitely Not fresh beef

Food was cold and chips were over cooked and hard. No jalapeños in the nachos and cheese wasn’t melted

The delivery person was the best 5 star service from him.

I ordered from Chilli Flames and I’ve have never experienced a service as bad as this. The delivery time is shocking I ordered my meal at 4:30 and it was expected to come at the very latest at 5:30. It’s now 6:13pm and I’ve received nothing. The driver’s map has also been unavailable since 5pm so I couldn’t track my order and how close it was to me. I want a REFUND IMMEDIATELY!

Food was freezing upon arrival

I haven’t received my order and it’s showing delivered

Delivery guy was faster than a speeding bullet! Food 10/10 as always! you can't beat flames! ⭐⭐⭐⭐⭐

Excellent fresh food . Taste of grill. friendly staff . Good service for eat in.Recommended for every one

Can be hit & miss. There’s always an issue when we get a take out. It’s Either burnt or missing items. Last time we had to drive down and get the burnt chicken sorted Out despite ordering from Uber & having home delivery- the inconvenience wasn’t worth driving down to rectify We prefer now to go inside & eat. Sometimes service can be slow but overall the food is nice

Great delibery man. Super friendly

Driver was very nice and polite

Very delicious fast food place with a range of meals on their menu. Good for vegetarian options too. Different types of spices available and quiet lovely atmosphere.

I never received it which is stupid

A really good place, I had the half chicken medium spice it was nice. Lovely people as well, walk in with a smile 😁.

Food was cold naan is like iron seriously i am really embarrassed

Ordered lunch for 9 people at 12.30, sat and waited …. And waited …. Chased order and waited …. And waited at 2.30 the order was cancelled AVOID they blame the delivery driver fact is they are scammers

Amazing chargrilled chicken, “hot” is great and so is the “medium” spice level! Will try the “very hot” next time! Included BBQ sauce, mayo, ketchup and hot sauce on the side at no extra cost! Big portions for the half chicken! And wings were bigger than I’ve ever seen! Great management as well :) I warned the manager that the bin was full, bin bag was changed immediately :)

The chicken was uncooked. The cheese had not melted on the fries. There was no flavour even after we picked lemon and herb and hot.

I had dinner just now and ordered veggie burger got non-veg one. Too oily veggie patty with blend taste no sauces which I told to put extra. Never eat there. Not up to price . Stale pitta today which got broked out 🤮🤮🤮🤮🤢🤢🤢🤢when took first bite

Worst burger presentation ever, stale bread, and given chicken burger by mistake insted of veg one. Too dry and very oily food my health got Distrubed after this one burger.....

First time I have ordered from this restaurant and the food hasn't been delivered. Appalling service.

Order was supposed to arrive at 6:25-6:35pm but instead it arrived at 7:10pm. Food items were all cold and soggy and had not taste.

Nice taste prime location in st Mary street Cardiff near central station

Served hot and fresh. Good quantity only downside was the rice didn’t have much flavour.

Great tasting, good quantity food

Best tasting burgers and peri chicken in town by a mile.

I'd give it less than 1 star if I could. This company are criminals. They sell Vouchers through Wowcher and then refuse to honour them at their stores. The staff and manager make up lies how not to give the food with excuses of offer has finished when its still being offered online, the voucher has expired and its not this store excuses when it clearly says on voucher store name and long expiry date. You complain to their head office and they just ignore you. MASSIVE SCAMMERS. THEY TAKE YOUR MONEY AND DONT PROVIDE THE FOOD. AVOID AT ALL COST. WHO KNOWS WHAT THEY ARE SERVING AS FOOD IF THEY HAVE NO INTEGRITY.

I remember an episode of Pokemon where Mr.Mime was cooking like salt bae, all the angst, panache and theatrical presentation only to come out with bland food. On the other hand, A Sneasel has presented food that looks like it has been prepared by a uni student that only cooks frozen nuggets and pizza; it turns out Sneasel’s food taste amazing. Chili flames does not need to be 5 star Michelin to be appreciated, it’s straight to the point and it knows it’s good.

Loaded mexi beef fries,banging.

Good portions for good prices, you get what you pay. Would come here again😁 Suitable for those who like a decent spice.

Went in yesterday, the place had a very weird smell, which me and friends noticed. I thought the chicken also tasted funny and off, which my friend who ordered also said (and now has food poisoning) as do I, went to the place a lot before, but this has put me off completely and I won't be going again. No phone number to contact so this is my last resort.

I am not happy with the service this evening, i orderd at 6.01. I called the restraunt about 40 minutes into waiting to be told my food had been sitting under a heat lamp for 20 minutes, which is where it would remain for a further 20 minutes when the food arrived at 7.02 after sitting for 40 ish minutes, an hour after it was ordered. When the food arrived it was soggy, cold and inedible and the drinks were warm from sitting under the heat lamp in the same bag as the food. That was a total waste of my money and time.

I just love chilli flames. Now I'm currently addicted to the chicken rice box. I ABSOLUTELY recommend it

Missing fries x2 and no mayo again

Ordered peri peri chips but they came plain, waste of money

Quick delivery and polite delivery person

My order was missing 2 cans of coke plus 2 garlic maye plus 2 chilli sauce

amazing place i always have get food from here

The quality of the food change dramatically not taste at all,chips full of oil.

Forgot to add in some of my food which was annoying but lush food!

Food was ice cold even the wings, couldn’t even eat the food.

WORST EVER please avoid this place I orderd a chicken meal wen I cut it up it had fresh blood what put me off so I called a waitress over she came showed her. HER reply was I DINT COOK THIS then a waiter came over showed him his reply was this is how we cook it unprofessional staffs are the there are better places to go

Can't beat the Loaded fries. Feel good food. The best

Nachos 9/10 Beef loaded fries 9/10 Chicken loaded fries 10/10 Everything I have tried from this place has been fantastic. I appreciate you guys!

Food was dry and lacked taste. Disappointing

Wrong order. Orderedl loaded mexi fries beef, not chicken

Missing item in order, ordered first time from st Mary Street branch (family mix) and 5x strips were missing from my order. Disappointed with the service. Have used city road branch in the past no of times and never had any items missing or any problems with them.

No drinks, No mayo, No napkins... Service is more expensive, yet is getting worse unfortunately

Disappointed. Why was the drinks given in the same bag as the food. It’s quite clear that will make the food go cold. Which is what happened. Food is cold and soggy.

The driver never delivered my food.

Order didn't arrive called restaurant to see what is going on, shouted at me and told me to call just Eat terrible service and don't send food

Everything ordered was great quality and tasty everyone enjoyed their food will definitely be ordering from here again

Missing orders disgusting customer service, cold food. Wrong orders, I’ am deleting my just eat because of this restaurant

Excellent service from the delivery man

Really tasty and hot as usual, just received a burger instead of a wrap

Wings were burnt badly and not enough sauce on them as I requested

I ordered from here today on my lunch break , I waited around 20 mins for just a chicken burger no meal just the burger , by the time it was done I had to go straight back to work to eat it ! When I ate the first bite I notice it tasted funny so I looked at the chicken and noticed that it was pink and part of it was black ,I threw this in the bin ! Absolute waste of time and money , will never go back there ! And will be telling people not to either , very disappointed

didn’t send the mozzarella dippers

What disappoints me more is that when increasing the price of their menu to £8.09 for chicken burger meal, at least Cook the food properly. I noticed they give more fries but the fries were soggy some cooked more than others and part of the chicken burger was pink. I should have taken a picture of the chips and burger. Will avoid in the future as there are plenty more reasonably priced establishments in the vicinity.

My order arrived and it was simply just a can of drink! i am extremely disappointed as i often visit chilli flames and thought it’d be nice to order in.

Fresh and delicious food prepared carefully with fresh ingredients 🙏🏻 thanks

Missing 2 kids orders of nuggets

Delivery guy couldn't communicate in English over the phone , explained to him clearly where the entrance was ( on the Riverside) main entrance to flat ( very frustrating and made out i was in the wrong ) I had to go to the neighbouring street to find him

best service I've ever received fast clean and good food

Wings had great flavour but were so small. It wouldn’t be such an issue because they did taste good, but when you’re charging £6.49 for 4 wings it does leave you feeling a little bit ripped off. Really hope they ensure they get bigger wings or increase the quantity to at least 6 for the price. Other than that everything was good and I did enjoy the order so thanks Chilli Flames 👍🏼

The food doesn't taste good anymore. Meat taste like rotten

food arrived damaged, the filling fell out of the wrap and was really gooey

food was great again, good service. "Im Chipin" lol!

Really quick delivery by great driver. Tasty wrap and decent portion size of fries on the side.

Fantastic service fantastic food fantastic delivery

Waited two hours & it didn’t turn up at all! Called them up & they were very unhelpful. Cowboys! Avoid at all costs!

The food was really very cold and the chicken tasted old