Fintans Fish and Chips in Cardiff

I'm disappointed to give my order 2 stars. My first order received 5 stars. The food was hot and delicious. This time my food was cold. Unfortunately I don't enjoy cold fish and chips.

Wrong sauce on order, 1 item short and a random item sent. Called was told order correct when left shop and driver must have changed it, even though I told them bag was stapled shut and not tampered with. Told unable to rectify as done on Just Eat

Lovely food as always. Beautifully cooked and still hot on arrival. One of my favourites.

Food was ok staff absolutely terrible

Food good. However, ordered at 7pm and delivery said 15 to 25 mins, progressively time slipped and arrived at 8.40, 1 hour 40 minutes wait. Just be honest about times, if times were realistic I would happily have ordered 1 hour earlier

Nice and hot and massive portions thank you

The worst fish and chips I ever had…soggy battered. Ordered a large cod but received a small. Highly NOT recommended.

My first order a week ago received 5 stars. Food today was lukewarm. I don't enjoy lukewarm fish & chips. Delivery man rang to say I'm outside when he was not. He was at a completely different house number. I directed him back to my house over the phone.

Do not order from here. I placed an order, and they accepted it.....then kept me waiting for 1.5 hours before just "cancelling" the order. No apology. I've had food from here in the past, was mediocre at best.....looks like many other reviews agree. Was giving them one last chance and they proved how much of an abysmal service they provide. I wish I could give a score lower than 1 star! Update....following you claiming that "I" cancelled my order after waiting for more than 90 minutes....I DID NOT! I would not have said it, if I didn't mean it. Please don't call me a LIAR! YOU had my contact details....why didn't you call to say that the drivers kept cancelling, It would have given me a better impression of you and given me the option to have collected for myself. You have far more "control" over the drivers than I do, and you also know if there is an issue before I do. You cancelled after an inexcusable wait and didn't apologise. You have also doubled down on your "rudeness" by calling me a liar, and excusing your bad behaviour! My review was fair and accurate. Improve your service and you won't get such reviews.....as I notice you have many 1 star!

From when I ordered it , I was told 30 to 40 mins , it was actually delivered 1 and a half hours later, to make matters worse my food was cold . Not impressed.

Fish was delicious, food was piping hot. Absolutely lovely.

This was the 2nd time had food there two month's ago thought it can't be that bad twice. It was chicken cold it parts fish stale.and chip old and rubish.

short wait time. Excellent fish and chips. great.

I had wonderful customer service on 8th Oct in Llanishen Fintans on Station Rd from Josh. He was polite, knowledgable and make lovely chit chat whilst I waited. Really felt like I was the most important person being served fish and chips that day. Well done Josh. You are an asset to the brand. 👏👏

Food was cold and no curry sauce was delivered this is not the 1 st time my order has been wrong there is always something wrong.

Not delivered although I had paid my money called the restaurant and no help at all just kept saying nothing to do with them no help from just eat either so not impressed would not recommend

Excellent service ,good food ,lovely staff

Packaging was soaking wet?? Food warm not hot? Disappointing.

Much improved over recent years. Good portions and nice food.

Best takeaway chip shop in North Cardiff

The haddock appeared gone off! It also smelled bad! I’m awfully sorry about this

speedy delivery and yummy chips!

Typical fish n chips. Longish wait even though there weren't many customers. Hence only four stars. Food above average.

overcooked batter on sausage in batter and curry sauce was very thick had to water down before using

Grim food. Ordered on line and picked up. All had different things - cod, cod bites, scampi, popcorn chicken. Everything was drowned in oil, like a slurry. No crispiness at all to the chips or the fish batter. And very little fish amongst the soft oily batter. Utterly grim. Enough to put anyone off fish and chips for a long while, which is a shame as it can be good.

Went here last evening by chance. Had the most amazing sea bass and some chips Really delicious great staff and service. Definitely not overpriced either Woul highly recommend

Great, delivered on time , food still warm , large portions tasty food

Loved my order yesterday, especially the curry sauce

Driver had problem which he sorted can’t fault him realy good job

Lovely food would order again.

Super fast delivery, no missing items, food quality was great and was still piping hot! Which is a miracle with any take away!

The chips were very disappointing. Tasted of antiseptic, were mainly little, hard leftover bits, which were unseasoned, oily and tasteless. A real shame because as of late the chips were great and it seems they may have resorted back to their former supplier. The battered sausage had uncrispy batter and was limp and lacked flavour. The delivery driver failed to read the delivery instructions and got lost and stressed me out.

Always fresh, always tasty, always spotless. You can order online and go and collect your food or head to the shop and order in person. We had a Hake , a large Cod, a potato fritter, a portion of chips and a portion of minty, mushy peas. Which all came to £19 I still have half the cod and half the chips (lunchtime snack tomorrow). 👍

I ordered a takeaway as a treat for my mum i got the chicken with bbq sauce and cheese and chips,curry and minted peas and chicken bites and mozerella sticks which were all hot and lovely i also ordered 2 fishcakes which when it arrived was cold and we even had to put it in microwave to warm It up which made it taste funny and my mum left it as wasnt happy at all as she was looking forward to it. she loved the chicken bites the curry and minted peas and the mozerella sticks. will be taking my custom elsewhere as owner didnt sort anything out and didnt care at all

Friendly service from a busy shop. Prices are reasonable, food is tasty.

Food was soggy, greasy and the worst that I have had from this vendor. Won't be buying again. Poor value overall.

Piping hot fish n chips. Beautiful piece of fish. Crispy batter. Altogether wonderful. Would definitely recommend 👌

Great fish and chips and generous portions

just pop in today for pie, sausage,fish cake and chips. We did seat it but omg the seating looked lovely. 😍 food was lovely and hot. Great prices

Fantastic food, hot, tasty & fresh, fantastic service as well

Chips were cold. Delivery was great. Pie and fish were very tasty

The fish was really good. I would definitely have it again.

The chips were luke warm and the fish and sausage were cold

Absolutely awful! Batter Rock hard overcooked, ruined the small tiny amount of fish. Chips old and reheated, everything you don't want in a chip meal. Would never go there again. Would not recommend. Pie dry and been on display probably for 24 hours. My sons meal ....well he was sick overnight. Complained told to go and pick up another meal at another time, which of course I'm not going to. Dreadful, beware you have been ⚠️warned!!@

Ordered a steak pie; got steak and kidney which didn’t realise till half way through. Requested salt and vinegar on chips; no evidence was done.

Food was lovely but no minted peas/lemon with the scampi?

The food was delivered by a friendly driver and was delivered quickly and piping hot. Food was delicious 😋

The chips were barely warm and the amount of chicken in the chicken curry and chips was laughable. There is more meat on a sparrow. I will be driving further to get better portions and quality of food in future or using one of the delivery service. It clearly is worth paying.

Arrived at collection time but food not ready. Started preparing after I arrived. No advantage in ordering beforehand on Just Eat. Could have just turned up and ordered for lower cost.

Unfortunately the fish was over cooked on this occasion

Food was hot and fresh, unfortunately we were 1 bag of chips short but still excellent food

Always love ordering from here. The food always arrives on time and is still piping hot. 😋

Awesome food as always from this store. Proper fish shop chips. Tasty fish. I’ve never had an order wrong from this store

Perfect Good Friday supper. Genuinely the best fish supper I’ve had in years, it was super fresh, tasty and plentiful. The sausages were of great quality in comparison to other chips shops around. I don’t write many reviews but this place truly deserves it, thank you all.

Always enjoy a meal from here. Staff are always pleasant and food is good. Can get very busy on occasion so expect a wait.

Always lovely food. Not the cheapest around but an excellent menu offering more than the average fish and chip shop. My mum has a pensioner portion of fish and chip's, which is a good serving for a smaller appetite, with mushy peas and lemon included, a complete meal. The Fish is cooked to order, so it is always fresh. The service is good and the shop is clean. There is an option to eat in as well if you wished seated by a large window with a clear view of llanishen village.

normally my favourite chip shop until today. paid £12 for cod and chip for the box to arrive with no chips in and a piece of cod that's and I quote "weighed to a specific weight" couldn't even cook me my chips and deliver them for me. so disappointed.

Food is lovely! I like if you order chicken breast they give you 2 options to have it cooked. Fish is really nice and you get a good portion of chips.

I called for help regarding my order that I had just placed. Food was had only just started being prepared so I called to ask if they can send this out 20 minutes later and staff member was extremely rude, said whatever she had to say and just cut me off mid speaking, she hadn’t even let me finish my sentence, and hung up on me. Extremely bad service!

This is the 3rd time I’ve got chips from there that were awful - dried up and tasteless - they looked like they were either yesterday’s or been sat there for hours! Never again they went straight in the bin - a waste of money!

Excellent food and excellent delivery and customer service. Thanks very much.

Food was hot and delicious when delivered the only thing that let it down was delivery time 17:40 quoted arrived at 18:30 .

food was lovely as usual, delivery was excellent as usual, thanks again 👍

Food was 10/10 , nice environment to dine in. Would recommend

Friday 2/2/24 : Store was filthy food was very dry. Staff were swearing behing the counter. Seating was damaged. Environmental health should be called!

Had to order twice as first order was cancelled,no reason given hopefully I’ll get a refund. Second order delivered on time could have been a lot warmer. But quality of food was good.

Good choice of well prepared and tasty food.. Pleasant , efficient staff.

It's seems every time I order from one of the Fintans for delivery there's always an issue. Missing items, to overcooked/ dry food, to finding a fly in the batter on one previous order. Tonight's order arrived after store closed so no way to rectify the missing Scampi, leaving the wife with just chips then. Very poor! Sorry Fintans, no more.

Food had part of the order missing!

Absolutely amazing every time we order. The cod is so fresh and the batter really crispy and not greasy. The kids deal is really good too. Definitely recommend the minted mushy peas!!

Ordered the cod bites and chips £9.00 as well the Little Fintans meal deals, but when food was delivered, I only had the cod bites and the 2 pops

I was missing an item from my order, chips was burnt, cauliflower in batter had literally just a chunk of stem, large cod size of small..i wrote a complaint to the email on 15th december and not even a reply. Very dissapointed

Had the best spontaneous break time food from here! The Lady behind the till was very friendly and I had my order very quickly which is a plus when you only have a 30min break! The chips were delicious with the melted cheese and gravy! The battered sausage was cooked to perfection :) will be returning for more break time food soon

Good food - try the onion rings, but the orders have been arriving very late so no good if you are pairing with food from anywhere else or cooking accompanying food at home.

I’m just disappointed when drivers find the wrong location that they expect you to come and find them even though you’ve placed your location on the map etc

I found the chips to thick and soggy

What a dream team at Fintans Llanishen this Christmas Eve! Just been in to get our Xmas eve fish supper and they were fantastic, gave us some much appreciated extras and a lot of cheer. Thanks so much for putting some cheer into a rainy Christmas Eve Kara, Beka, Sophia and Theo!

The chips had been reheated they were hard the cod was cold so I had to bin the little I’ve never had this problem before and I hope not to experience it again very disappointing

Come here if you want to read people running around without a clue of what they are doing. Waited 25 mins for 1 meal. Only 3 orders from the other people went out in that time. They seemingly prioritise online orders. Food itself is edible.

Cold, and delivery took 45 mins. Don’t think that was Fintans issue though it was lack of courier.

Lovely food, always plenty of chips and chicken. The taverner chicken off the bone and chips is my go too, especially with the amount of cheese they pile on top!

Food booked in good time for 6.15 pm delivery. Arrived at 6.54pm

The fish was very greasy and batter soggy. The chips weren’t the usual standard either. Very disappointed ☹️

My order was not as requested and it was mixed up curry was unbearable to eat due to the salt content very disappointing on this occasion. If the order had been correct at least one part of the order could have been eaten.

The fish was very dry like it was cooked,lunch time

She who must be obeyed won't go anywhere else.

Lovely cod and chip supper, freshly cooked with a light batter on the fish. Served with mushy peas and a slice of lemon.

Had two fish and chips yesterday the chips is rubbish very small pieces and one of the fish is under cooked. Don’t know what is wrong with these people this is the second time to happen and will be the last

Smaller portions than you’d buy for the equivalent price in the actual shop itself.

The portions are nice and big and the food was still very warm and tasty.

Curry and chips with next to no curry sauce. This was the best chippy around for years but haven’t had a good experience for a long time now :(

Service was good but cod was really poor - not up to usual standard

Everything was cold no skin on the chicken

Great quality of food great service as always

Fabulous menu. A definite cut above your average chip shop. A very well organised queueing and one way system.

Took 50 mins to start preparing order, delivered 75 mins after placing order and food was lukewarm

Missing 2 jumbo battered sausage.

Batter on cod too soft. Otherwise, cod excellent

After an hour of postponements I phoned Fintans to ask where it was they said the driver had not arrived and to complain to Just Eat.I could find no way to do so. When the food arrived an hour and a half late, the driver was not aware of the situation

Food was hot but delivery was slow. 15-30mins turned into 50mins from order.