Finezza Italian Kitchen in Poole

A warm welcome from the staff, who are excellent at understanding customer needs and could answer every question put to them about the menu and drink selections. Food flavour and quality is by far the best Italian food in Bournemouth or Poole, it is really that good. I would highly recommend this restaurant for a warm ambience and excellent food, cooked and served by staff who are a class above.

Great Italian food. Restaurant is done out fantastic. Staff are brilliant, reusable price for fantastic fresh food. Highly recommended the t bone steak for two was cooked to perfection. Packed out restaurant but not to loud which is great. The restaurant suits couples and families perfectly. Offering 50% on kids meals makes it so much sweeter. Enjoy

We took friends out to dinner and they were very happy with the meal. The Staff were friendly as usual and the place was full for most of the evening.

Came here for daughters birthday. The gentleman that served us was incredible and cannot fault him at all. The pizza was probably the best I've ever tasted Can't wait to come back

Incredible eatery and the service is top notch. Food is incredible, especially the soup of the day.

We had a wonderful evening at Fineezza last Friday and the standard and quantity of the food was excellent, and the service was second to none. We never felt rushed through any of our courses, and they delivered the food to the table when required and even at the end of the night, we never felt that we had to leave and they gave us plenty of time to relax and have another drink, once we had finished our meal, so thanks for a great night out.

For our first time dining at Finezza in Poole, we chose it for a celebration with friends, and it truly delivered. From the moment we walked in, the service was exceptional—friendly, attentive, and welcoming. The food was simply outstanding, with each dish surpassing our expectations. Finezza is definitely a place to consider if you're looking for a memorable meal in a relaxed, yet special atmosphere. Highly recommended!

When for birthday lunch today . Which a bunch of people . We had lovely food . Lovely service. Will be back. Definitely recommend for a group of people.

This was our first visit, staff where lovely, service was good, food was nice but not quite what I was expecting, the menu should have clearer descriptions, I ordered the crab claws for starter, presentation was nice although the lettuce was going brown so a little off putting, the crab meat inside was a very strange substance not crab meat at all, my husband had to eat them as I found it unpleasant. I also tried the lasagna, it was very tasty but had a very thick layer of melted cheese on the top which I could not eat. My husband enjoyed his meal very much. Will definitely go again and try other dishes, maybe menu could be a bit clearer.

Fabulous Italian restaurant serving delicious food - great atmosphere and friendly staff. One of the best Tiramisu’s I’ve ever had. Don’t be put off by its location on busy Poole Road - give it a try. You can park in nearby Tesco. Highly recommended!

Tonight was our first night at this amazing restaurant and it did not disappoint. The service from the off was spot on. Very friendly and polite. Our food was so good and tasty. My pizza, just perfect. The Tiramisu was to die for! I would highly, highly recommend going here, you will not be disappointed!. Will definitely be back.

Great food, really friendly staff! Great music alongside

A lovely Italian with a cozy atmosphere. Eric’s service was exceptional and the food was fresh and cooked with love

Great food, great service thanks to Eric :)

The food was great, the atmosphere and service was great too. I recommend it

An absolutely delicious Italian meal 😋 The best risotto this year!!! Great service, great food. Would definitely recommend

Amazing food and great service. Would recommend

The food was really amazing!! I recommend the restaurant.

Best place for a dinner. Never seen such good value for the money.

A lovely quiet meal on a Thursday night. The food was wonderful. The tagliatelle al tartufo was one of the most delicious things I've ever eaten.

Lovely Italian meal, we had the calzone pizza and seafood linguine. Dessert was tiramisu and profiteroles Really lovely. Staff were very attentive and great atmosphere.

We are regular visitors to the area and have eaten here on every trip. Unfortunately we felt our latest visit was of poor quality and not value for money. This is reflected in the scores given. One meal was returned for being cold which made the whole eating experience disjointed.

Four of us dined on Saturday evening for a birthday celebration. To start, two ordered prawn cocktails, which arrived about 10-15 minutes apart! The prawns on the late arrival were warm. Two of us shared a bruschetta, which was just ok. Three out of our four main courses were sent back to the kitchen. I ordered risotto with prawns, which was actually horrible, and not the normal consistency of risotto. It tasted almost metallic - my friend tasted it and thought it was like ammonia! Two others had the tagliatelle with fillet steak, which was equally poor and tasteless. The fourth meal was edible but neither tasty nor special. In defence of the restaurant, we were offered an alternative, but none of us wanted more food from their kitchen. We were charged 50% of the cost of the main courses. That night there was a large party in attendance, and maybe the chef just couldn’t cope. A disappointment as I had eaten there before. Sadly, not again.

Real Italian restaurant. The food was amazing, delicious.

Nice place. Welcoming staff with good and fast service. Tasty dishes. Would recommend it

Visited Finezza for mum’s birthday dinner. The food was delightful, full of flavour and beautifully presented. The service was perfect, with lovely staff and nicely decorated venue. Definitely coming back to try other dishes!

Nice atmosphere and lovely service and great food, came out fast with a good taste I would recommend to anyone!

My partner and I frequently come here for a meal and each time is fantastic. The food is fresh and portion sizes are very reasonable, and tastes amazing. Wait time is not long and the staff are very polite. I cannot fault them.

Best service and excellent food! I recommend with confidence 😃

Long wait time, around 30 minutes to order food and another 40 minutes for it to come out. The pizzas we had were extremely average - not heavy dough but quite bland - and as a result felt overpriced. The breaded chicken was lacking severely in seasoning and the blue cheese sauce lacked blue cheese, tasting just very creamy. The staff are nice, but there are not enough of them, and potentially have a poor system for serving people that results in them missing orders.

Great food.can recommend the seabass .

This place is the best Italian restaurant I’ve ever been! The food is excellent, the stuff friendly and always helpful and the atmosphere amazing! Highly recommended!!! 🤩✨✨✨

Perfect place if you want to spend some quality time with good food,it was so delicious, nice drinks and interesting cocktails and service was absolutely on top with the most beloved staff! 100/10 recommend ,will be back next weekend

Took 45 minutes for them to take our order and then took another 30 minutes to come. The food was mediocre and not worth the tremendous wait. Very disappointing that one waiter did not understand how to order food and needed to have her colleague do it instead. Awful! Do not go here!!

Great food, banging desserts, cheap cocktails.

Had a lovely meal. Portions were very large. Staff friendly. Good value for money.

Looking for the mince my Lasagna ! Very plush restaurant though

Great food but allergies not very clear on menu

My mother and father attended this restaurant on 18 April 2024 with a dear friend who had just lost his partner. Unfortunately, the coat stand fell on my mother and injured her head which made her extremely groggy and felt unwell. At the time of writing – 4 days later – she still has a visible lump caused by this incident. If it had just been her and my father, she would have asked to go home as she did not feel well and therefore could not enjoy her food. However, she did not want to let their friend down in his hour of need. To be clear, she could only eat a small amount of the child's portion of ravioli which she had ordered and contacted the restaurant directly to raise the issue. She suggested that they relocate the coat stand to a position where it could not injure someone in the future. Finezza contacted her on 20 April 2024 and told her that “Safety is our top priority and the owners have been informed about the incident”. There was no offer of any form of resolution and they did not check on her wellbeing following the incident. Having visited Finezza previously, this was an extremely disappointing interaction to say the least. **EDIT FOLLOWING FINEZZA’S RESPONSE BELOW** Finezza have disappointingly – and I feel purposely – provided inaccurate information in their response. At no point did my father say that he “himself…dropped it on the lady by accident”. If they had checked the CCTV, which they claim to have done, then they would have seen that he was seated the furthest from my mother at the table so that could not have possibly happened. The comments of them “smiling” and that “they didn’t complain or mention anything to” the owners is totally irrelevant. As mentioned previously, they were treating their lifelong friend to an evening out (whose partner had just tragically passed away). They were therefore not motivated to complain and possibly ruin the evening for anyone dining at their table. To be abundantly clear, the “free drinks” mentioned were as a result of the conversation which took place with their friend; not them as individuals or as a couple. To state that this review has been written in an attempt to “get free food or compensation” is absolutely flabbergasting and – once again – completely untrue. Customers are perfectly entitled to leave an honest and factual review in a public forum and those comments indicate that Finezza have failed to take ownership of the issues caused that evening. Very disappointing and frustrating.

absolutely delicious Pizza!the best ingredients,good price,good delivery.I recommend it to my friends, I will order again soon

An incredible restaurant to home experience.

Nice food and service but loud, echoey and all the atmosphere of a hotel dinning room. Had a nicer atmosphere before the expansion.

Super Restaurant🥰 everything is perfect, the food is super delicious🤤😍, the service is very good, also the atmosphere is very comfortable ,I was with my friends and we really enjoyed the food .

The food was amazing however when asked to take the rest of the pizza to take away it was put in a small foil box with the pizza slices stacked on top of each other

Brilliant stuff. So good that we now plan to eat at the restaurant when we get a chance.

Fabulous family meal. Can't fault it. Highly recommend. The staff are amazing.

Deliiscious food, great service, lovely staff. Cocktails were great too!

Best environment ever. The staff is very friendly and polite and always with a smile on their faces 😊 🙏

Amazing place for lunch or dinner with friends or family. visited so many times and never been let down, outstanding service and food!

Fantastic food is definitely worth a visit

First visit to this restaurant, for a Mother’s Day meal. First impression was good, light, well decorated and busy. Once seated we were quickly attended to with our drinks and food order taken. Food arrived and was excellent Above all, good service , good food and value for money Will be visiting again soon Many thanks for a lovely lunch Recommended

Lovely staff, best food, excellent choice ❤️

Amazing restaurant, beautiful food, friendly and kind staff

The perfect end to an exhausting weekend where I couldn’t face cooking. The Linguine alla Carbonara was super tasty and good portion although I could have eaten two as it was so delicious! We will be back 😃

Wow, what an experience, fantastic food, fantastic service. Great atmosphere. Table of 12 for a birthday party. Could not have asked for better, Thankyou all.

Amazing food, good price and welcoming staff.

Started off for good value lunches which for our age group was perfect. Service and lunch atmosphere very friendly and good. Then...no more lunches for a time and the menu became boring. If it had ITALIAN food other than pizza pasta etc. would have liked evening dishes like calves liver, veal escalop and veg. etc. but none available. Miss REAL Italian food which is not easily found near Bournemouth to Branksome. PATSy

Georgia and his team always make us feel so welcome. They are brilliant with my Dad who has dementia. It has a family run feel, delicious Italian/ Greek menu. Pizzas are generously topped, gorgeous authentic base. We come here regularly and would highly recommend.

1st time visit Good menu, lovely tasty food

Came for Valentine’s Day, great place - well decorated and nice calm music at the perfect volume. Had a rose waiting for us on the table as well as complimentary Prosecco and amaretto shots. Couldn’t fault the service and food delicious. Prices no higher than the cheap chains but much more intimate feel and great vibe.

If you are looking for authentic and tasty Italian cuisine in Poole, I recommend you to visit the restaurant Finezza Branksome¹. It is a family restaurant that serves traditional dishes from different regions of Italy, prepared with high quality ingredients and with great attention to detail. Together with my wife, we ordered two main courses: POLLO FINEZZA and POLLO GORGONZOLA E SPINACI. POLLO FINEZZA is a chicken fillet in a cheese and asparagus sauce . POLLO GORGONZOLA E SPINACI is a chicken fillet in a sauce with gorgonzola cheese and spinach, served with potatoes and salad. Both dishes were delicious, the meat was juicy and aromatic, and the sauces were perfectly seasoned and creamy. The portions were generous and filling, but not heavy. For dessert, we got a glass of Amaretto from the restaurant, a sweet almond liqueur that matched our mood and ended our meal. Amaretto is a traditional Italian drink that has its roots in Saronno⁴. It has a delicate, slightly bitter taste that stimulates the senses and improves digestion. The service in the restaurant was wonderful, kind and professional. The waiters were polite, smiling and helpful. The atmosphere in the restaurant was very pleasant, warm and family-like. The music was calm and unobtrusive, and the interior was decorated with taste and elegance. In conclusion, our visit to the restaurant Finezza Branksome was very successful and we will definitely come back. We recommend this restaurant to all lovers of Italian cuisine and not only. It is a place where you can eat deliciously, relax and feel like in Italy. We thank the restaurant Finezza Branksome for the wonderful culinary experiences and the friendly service. See you soon!.

Absolutely lovely meal out, we’ll definitely be back!

Never disappointed. Always good food and service

🩷 amazing food Finezza Italian Kitchen, great atmosphere and very caring Staff 🙂 safe to say one of the best pizzas I have ever eaten. also, thank you so much again for efforts to cater for my daughter! She felt very special, despite having numerous allergies, the chef and.the waitress went that extra mile and ensured she was able to eat something that is not home-cooked for the first time ever! For an allergy-mum this means a lot! My daughter really enjoyed her chips!! Thank you! I'm sure we will be back! 🩷

Went here with work colleagues. Lovely atmosphere, and the food was great. The waiting staff were all friendly and efficient. Will definitely be returning .

When you go to a restaurant you have certain expectations and Finezza delivered on all of mine. Lovely food, good drinks, great atmosphere, friendly and polite staff and a head waiter who leads by example…. And what a great example he is. The atmosphere and ambiance was just so good and we got chatting to a family on the next table who were celebrating a birthday and they even shared their cake with us. As evening go tonight was definitely a 10/10.

Good Food and Service with a nice atmosphere

We visited and I have to say the food was absolutely gorgeous. We had the sharing meats&cheese for starters and then a prawns and a something chorizo dish (I'm so sorry I can't remember the menu!) But everything was so nice. The place itself has a very clean feel to it and they had put extra heating in to make it toasty and warm given how horrid the weather was outside. The staff were attentive and friendly. We are definitely going to revisit and tell friends about this. Reasonably priced too, it's a hidden gem in branksome that I would advise a visit if you love Italian food.

Really nice place, great service, good value for money, decent portions, tasty. Definitely will go again.

An absolutely amazing night.Such a friendly greeting. All the staff went out of their way to make us feel welcome.Food was delicious could not fault it.Our first visit & so glad we found this place.We were looked after & thoroughly enjoyed our evening.Delicious pizza & pasta best Italian restaurant in the area . Thanks to George , Anna Tony & team can't wait to visit again .

Average, could be so much better! They have really done well with revamping the inside but the food is mediocre. Service was intermittent and the vibe in there was very off.

Amazing food and great staff. Drinks were amazing specially the cocktails.

Fantastic experience. We have visited here many times and always had a great meal.

A worthy 5 star 🌟 experience, excellent value for money, fantastic food, staff very welcoming and friendly. Which completed the fantastic evening, will definitely recommend Finezza to friends and family.

I was very impressed with the food quality and presentation, vibrant atmosphere and attentive staff, massive well done to everyone working there!!

New year meal and entertainment, the menu was well put together and lots to choose from, wine is amazing...

Great service. Well made pizzas and pasta dishes.

It's the best Italian restaurant I have ever been to.

I had the Cabonarra it was nice and creamy portion size was great quite generous we were able to share with my family that wanted a taste. Sitting and environment is quite relaxed they had heating as well close to us with the option to turn it off of course. The waiter was lovely

A pleasant evening, service, food ,good. Would revisit.

Lovely place great service and amazing food

So pleased to find an Italian serving gluten free pizzas and pasta dishes. My husband said it was the best GF pizza he had ever had out . Great size and lots of tasty toppings. Starters and mains are large. Service is warm and friendly. We will definitely be back again especially as it’s so local to us.

Amazing food, friendly staff, beautiful restaurant!

Where better to go when you are with family than an Italian restaurant and this one didn’t disappoint. Easily seating 10 of us on one long table we were really well looked after during our time there. The food didn’t disappoint either, none of our group had any complaints, we all found our food very tasty, whether it was pizza or pasta. Definitely book though, as it’s so popular it gets very busy. If your planning to spend a long evening there the drinks bill will increase your spend considerably but food prices tend to be on par with most other restaurants and in my opinion, well worth it. This is one restaurant that we will definitely suggest going to again when we are next visiting.

The restaurant is beautifully decorated, great and friendly staff, great prices and the quality of food is simply delicious. Highly recommended!!?

My first visit to this restaurant on Saturday 2 December 2023. There was 10 of us, food was excellent, atmosphere was great, location good and service was excellent. Staff so friendly and cannot do enough for you. Highly recommended will definitely be returning.

Beautiful setting, the restaurant has a lovely ambience and the staff are very attentive. However, the food did let it down. The risotto was lacking in flavour, didn't have very much pancetta in it and didn't have that creamy texture that you look for, it also arrived at the table within minutes of ordering so wasn't cooked fresh to order. The pizza was acceptable, average. The carbonara was very oily with a pool of grease left in the bowl. This was mentioned to staff however no follow up from them. The restaurant itself is very nice, however the food is lacking that same sparkle.

Food was tasty, service was good, didn’t have to wait long. From entering to exiting took 1 hour.

Lovely restaurant great service with big portions

An excellent service by Ylenia, food was very good and served without any delay, prices were great, all in all a great experience, it was our first visit, hopefully not our last, would highly recommend.

This is the best Italian restaurant I have ever been to. The staff are incredible and so is the food and atmosphere. We just had the best time. Thank you so much for giving us such great service.

The latest incarnation of this restaurant is very good, the service was attentive and friendly but not overdone. Love the décor and with excellent meals.

Nice Italian restaurant. Great for parties and families. Comfortable chairs,good friendly service and a menu with something for all tastes.

Absolute wonderful find. We had the Daviolo and was superb. The food, the Abiance and the staff are great. Treat your self, you know you want to and you wont be disappointed!

Found the restaurant cold on arrival. Friendly waitress moved us and adjusted heating. Food was hot and tasty.

Lovely food and excellent service from start to finish. Very welcoming staff, not rushed to make menu choices. Relaxed meal.

Beautiful place, the food its amazing, friendly staff.

Fantastic food. Staff are extremely welcoming and accommodating. Will visit every time i’m in the area

Super venue for a birthday meal (group of 17). Fantastic service, lovely atmosphere and super food. Thanks so much, we had a great time

The 3 pizzas were burnt and cold. I would like a refund please.