Based on 563 opinions finded in 2 websites
Opinions
ribs we're rock hard and they changed there usual lovely straight cut chips to French fries which were hard
Lee . 2024-07-21
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Rude and racist Srilnkan staff no poor respect no customer service don’t use it’s a appeal it should close its my request
Skindar B . 2024-06-23
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Took order for delivery but had no drivers. Restaurant marked order as collected when it wasn’t. I got no food, no refund and no Customer service from Just Eat. Restaurant just hung up the phone and probably re-sold my food.
Marion . 2024-05-10
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Ribs a little bit dry but chicken was lovely.
Karen . 2024-04-28
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estimated delivery was 18.15. called shop told 10 mins at 18.40. called at 19.00 told 10 mins. driver arrived at 1930 with wet cold food. Advised the driver to return food and had to attend the shop in person to have them make the food from fresh. service is very poor. Will not be ordering from them again.
Tania . 2024-03-26
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Burgers went in bun as they were undercooked and chicken was very pink and wasn’t very warm when it arrived
Jackie . 2024-01-24
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Lady even chased my hubby down the road as he had left some of our order behind. Food was hot, tasty and I assume because we had a very large order they threw in some extra chicken wings 😄
Jane . 2023-12-25
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I received a text to say the food had been delivered at least 5 minutes before it was!
Lee . 2023-12-15
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Good delivery time. The food was hot and very tasty 👍
Charlie . 2023-12-15
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Great service - food was tasty and hot.
Jane . 2023-11-26
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Ordered popcorn chicken and it wasn't what I usually get and didn't taste nice and wasn't able to eat it,chips and corn on cob was good,also fried chicken was greasy again couldn't eat it a shame as I've never had any problems before with u.
Emma . 2023-11-25
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Lots of items were missing from the order, so no wonder it arrived early. Tried to call the resteraunt directly to inform them and there was no answer. This has happened a few times now.
Victoria . 2023-11-12
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Fries were salty and chicken looked like it was sitting there for a long time
Lakisha . 2023-09-02
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Chicken piece and doughnuts missing
Vicky . 2023-08-04
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Donuts made me gag,rehydrate chicken (sprayed water on old cooked chicken to cover up how old it clearly was).food was clearly not safe to eat. Gravy left a disgusting taste in my mouth. You can't get Gravy right close down your shop.
William . 2023-06-23
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Will not answer phone missing items on order. What food we did get was very poor. Don't waste your money YOU WILL BE DISAPPOINTED!!!
Dave . 2023-06-16
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Chips were soooo salty they were almost inedible and the fish burger was just a mushy fishcake in a bun! Very disappointed!! Doubt I'll order from here again!!
Donna . 2023-06-10
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Order never received. Called restaurant 5 times
Jon . 2023-04-08
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Had to wait over an hour for the food for it to turn up and all cold
Georgina . 2022-12-13
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I have ordered from here a few times but this time my order was a little late. I got the message saying driver is on his way but it took 30 minutes to arrive and as I could have walked there and back in less time and when it did arrive the chips and onion rings were cold and the burgers were lukewarm. 😞
Charlie . 2022-11-27
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Missing items , cold overcooked food, stale bun
Maxine . 2022-11-08
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Food wasn't delivered. Didn't pick up the phone.
Joshua . 2022-08-29
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I had missing items the restaurant did not answer my call or respond to the message and just eat did not help either
Ingrid . 2022-07-22
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Good food good price good delivery
Nadia . 2022-04-29
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The food was very tasty and hot but unfortunately the drinks were missing from the order which I paid for ☹️
Charlie . 2022-04-24
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My food hasn’t arrived and now there ignoring my calls
Thomas . 2022-03-30
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Order placed at 18:14 for a 19:05 delivery. It arrived just after 19:45
Lee . 2022-03-18
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Very very late very unhappy food was cold and family party were waiting on food for over an hour
Elliott . 2022-03-17
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Food was cold very late phoned spoke to man in shop really rude says it delivered at 8pm but didn't it was 8.50pm.
Emma . 2022-02-04
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Family Bucket - Forgot our chips ! Rang them they sent out and they were cold also donuts part of deal and you guessed it no donuts ….. not good
Emma . 2022-01-21
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After two phone calls to the restaurant complaining how late the food is and the driver turns up a further 15 minutes late making it approximately an hour late. Was not happy very annoyed by this as normally they deliver to time. Quality wasn’t great food wasn’t piping hot as expected and was mediocre
Abs . 2021-12-21
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It’s a shame that if restaurant is running late they don’t call you
paul . 2021-12-11
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Asked for money off.but never heard anything
Emma . 2021-12-02
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Had to ring as food was late only to be informed they had no drivers .when food did arrive was missing fries so contacted them again to be told they would bring them but they never did arrive.
mr . 2021-11-27
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Order was wrong, late and cold.
Colin . 2021-11-26
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Faaaar better than last time. Fab food.
Tristrum . 2021-11-23
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I shall perish.. still no food …
Gert-Jan . 2021-11-12
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tried to call the shop after my delivery was late, rang all the way through twice and didn't actually get to speak to anybody. When food finally did arrive it was delivered by 2 people(Why?) My Chicken burger had bones in it and wasn't put together with any care what so ever, the chips were cold, I Ordered Cookie Dough icecream and got Caramel Chew.
Jason . 2021-10-30
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Food was cold, food was late, tried to call the restaurent x 6 to find out where the food had got to and no answer. Delivery driver apoligised when i said it was really late and said its because its friday night.
Debbie . 2021-10-29
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Good food good service better than kfc
Abigail . 2021-10-01
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Missing drinks and no answer from store
Stephen . 2021-09-25
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Food was good but a little cold and delivery was a little slow tonight. I have ordered many times before and never a problem
Charlie . 2021-08-29
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Nice & hot good timing on food 100% happy
Paul . 2021-08-14
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Disgusting ..... I waited well over two hours for food it was delivered and COLD undercooked the chicken in the fillet burgers were PINK the coleslaw smelled rancid and the chicken gravey had an smell like a chemical cleaner I will never ever order from this chicken place again.....
Hayley . 2021-08-05
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Ordered onion rings, chicken wings chips and beans and the only nice part of the meal was the beans.
sarah . 2021-07-17
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Chicken was wonderful - ribs weren’t freshly cooked but tasted very good anyway 🤩
Karen . 2021-07-11
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Won’t order again over an hour and no for, called restaurant to be cut off
Kelly . 2021-06-25
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Arrived late. Food was luke warm at best. Didn’t read the note for the burger to be plain so it was smothered in Mayo which my son hates, so it was wasted. Didn’t pick up phone when I tried to call.
Julia . 2021-06-23
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Got 2 pieces Less on the chicken and ribs when I ordered the 8 pieces chicken and 8 ribs - I also ordered the winter deal a few months ago and never got the ice cream - reported to just eat and didn’t even get a refund
Jennifer . 2021-06-16
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My 2nd time in ordering and I am very happy with the service and above all the quality of food delivered.
Mary . 2021-05-29
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Been using this store for over 10years, always great tasting food
Stacey . 2021-05-15
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The guy didn’t know I was coming to collect the order so had to wait while he cooked it but the chips were cold and he didn’t seem too interested
Phil . 2021-04-21
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The bbq ribs were too sweet but stil ok.. .. The chicken pieces and filets were dry and flavourless ..
Panchami . 2021-04-05
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Food was late and substituted item without even letting me know resulting in food wasted as no one would eat what was provided
Jackie . 2021-03-31
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Food was hot and chips crunchy. Everything was delicious and wished I had ordered more😋😋
MAUREEN . 2021-03-26
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Donuts were stail and chicken burgers were undered cooked over not happy 😑 😒 after eating it the whole family felt very unwell
William . 2021-02-27
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Very good food and fast delivery. Thanks
Charlie . 2021-02-12
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Good food good value and excellent service. very prompt delivery
David . 2021-02-11
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The driver didn't call me as I requested, and I got a cold food. Not happy.
Marian . 2021-02-07
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Always great service and never had any problems with them even if there has been a problem they are always great in sorting it out
Tina . 2021-01-29
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Requested food a.s.a.p., computer said 7.30, arrived at 7.00. Chips were excellent chicken was good.
David . 2021-01-24
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Poor service, late by 25mins, food cold avoid at all cost
Wayne . 2021-01-08
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Missing items from order yet again
Jackie . 2020-12-30
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Chicken was tough and poor quality
Karen . 2020-12-23
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Food had to be re ordered after 2 hours of it not arriving. Every time we called we were told the driver had left 5 minutes ago. Very disappointed, not the usual service. No refund offered.
Penny . 2020-12-19
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It was OK, not much more to say really.
Dave . 2020-12-12
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Nice food delivery on time, friendly service
Abigail . 2020-12-06
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Food was ok, chicken coating didn’t taste of anything really? It was cooked well but chicken had no flavour
Dangermouse35 . 2020-11-29
MORE AT TripAdvisor
Favourites Chicken Coulsdon were 40mins late and food was stone cold! Not impressed. It was ordered at 4.30pm and scheduled for delivery at 6.15pm. Being 40mins late is not acceptable.
jannat . 2020-11-27
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Great food. Always hot and delicious!
Jo . 2020-11-25
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Lovely food great service, recommended will use again
Abigail . 2020-11-15
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Cold and late. Chicken was disgusting.
Michael . 2020-11-07
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Not received my food yet, meant to come at 7:20 and is now 8:56 I want a refund or I will delete this app
Bobby . 2020-11-07
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Unfortunately tonight some of our order was missing. What we got was good. ☹️
Charlie . 2020-10-23
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Ignored my special request which meant member of my house couldn’t eat their meal
Jackie . 2020-10-23
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45 minutes late and missing the large poppas bit of a joke.
Tristrum . 2020-10-21
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Food delivered a little cold but tasty
Peter . 2020-10-10
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Overcooked chicken strips that looked more like flattened fish fingers and tough as old boots, get better from any supermarket in the frozen section, poppers were rock solid and inedible. Waited hour n a half for delivery, had to get another takeaway as no one ate it! Will never order from here again
Adam . 2020-10-02
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Ended up collecting food as wait time was ridiculous. Got home and found that I was missing what was advertised on the menu. Called in but was told it was a mistake by just eat not the restaurant! Will not be ordering via just eat again.
suraj . 2020-10-02
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Late and wrong order, not answering the phone when enquiring doesn't help, Will never use again, very poor service.
Steve . 2020-09-25
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Order was wrong ordered a kids meal and got 1 piece of chicken
Daniel . 2020-09-11
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The food was 25 minutes late. When it arrived the burger was not plain as requested!, I couldn’t contact the restaurant so ended up having to cook something for my son who wouldn’t eat it.
Julia . 2020-09-11
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Food is fine waited over 90min
Charles . 2020-09-04
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tasty, hot, quick. will be ordering again
Hosanna . 2020-08-31
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Food was ment to be delivered at 8 but came at 8:24. Ribs were dry and overcooked, the sauce tasted acidic and spicy. Fillets strips was dry. Fries seemed to be salty I thought the Poppa's seemed to be more coating than chicken and seemed to be to crunchy.
Amelia . 2020-08-28
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Nice food and quality delivery service food in time.
Abigail . 2020-08-11
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The order for ben an Jerry's icecream wasnt correct. We ordered a big pot of Ice cream and got 3 small tub which did not equate to the amount I paid for. The customer service that I received when I explained I I haven't got the amount of ice cream for what I paid for excuses were made. I will not order from here again and will spread the word.
poppy . 2020-08-08
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Food was good but the coleslaw had the head of the onion in it, the bit that is usually cut off (not good). Other than that it was good
Adnan . 2020-08-01
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Late. Call restaurant who were rude. Food was barely warm. No apology for lateness.
Dave . 2020-07-31
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Excellent products and excellent service delivered way ahead of estimated time
Derek . 2020-07-29
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Food was good but the hot wings that I paid for was missing from the order. Other than that all ok.
Peter . 2020-07-25
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Always on time very good service many thanks
paul . 2020-07-19
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Good came early on a Friday night! Nice food everything was hot and drinks were cold.
Patrick . 2020-07-17
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Very late tonight but the chicken was good 😀
Charlie . 2020-07-13
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Ordered from favourite chicken yet again and another item forgotten I have rung the shop and they have said to me they will contact the driver. That was over 30mins ago and still no drink. Asked for the food to turn up at 730pm and arrives 20mins early! What is the point in giving a time if you are not going to deliver it then. 🤬😡
Wayne . 2020-07-08
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Food was ok but a bit cold when it turned up. I ordered a meal that included one piece of chicken and two wings. Wings were forgotten and the piece of chicken was so tiny it wasn’t worth eating.
Zoe . 2020-07-04
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I had to go and collect my food in the end. The delivery driver was running late and my food was ready waiting.
Kishan . 2020-07-03
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Food was excellent. I will order again. Thanks
Charlie . 2020-06-26
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Delivered hot and good portions
Peter . 2020-06-20
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Poppers were a bit small and overcooked otherwise great
jason . 2020-06-15
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Never had any issues. We like to mix it up when ordering a Chinese takeaway and we've ordered from here a few times. Yes I think its quite pricey but it's all delivered quickly, food is hot and never had any problems with anything. Don't think we've ever waited longer than 40 minutes for a delivery. Would defo recommend
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Delicious food, generous ingredients, packaged considerately and came hot and on-time! Would recommend!
48 Opinions
Had numerous takeaways from here and every time we hope it's going to be better than previous one.. but no! Used to be lovely a few years back but now it's basically gone to pot..please get a new chef!!!!
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