Based on 195 opinions finded in 4 websites
Based on 195 opinions finded in 4 websites
Nº 620 in 803 in Southend-on-Sea
Opinions
just eat app show me the driver is is at the restaurant but really he is at the door??? how come ?? food is all ready cold! unbelievable
Alin . 2024-12-08
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Says order was delivered and it wasn’t
maisie . 2024-12-08
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Delicious meal delivered hot and on time.
John . 2024-12-04
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Didn't get our 12 pieces of chicken!
Mandy . 2024-12-02
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Nice big chicken and ribs very tasty beans delicious would order again thank you
Ruth . 2024-11-23
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Can’t thank you enough for always giving my order as asked,have a little boy,that loves having a munch on chicken drumsticks,lovely delivery drivers as well,big thanks to all all, top class staff and hope your company appreciates you all,we do big time
Jacqueline . 2024-11-18
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Great for quick bite, plenty of seating, and fresh chicken. very good service
Jay (Jay) . 2024-11-16
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Excellent food, delivered on time.
Hammerglen . 2024-11-15
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How many times do I have to say large gravy before I actually get it the last three times I get nothing yet I'm still paying for it
Shaun Hogwood . 2024-11-12
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I always order the fillet oh fire meal the problem is and it's not everytime instead of giving me a fillet oh fire burger they give me a normal fillet burger I don't get it
Dave Jones . 2024-11-10
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Delicious wings and ribs with perfectly cooked fries delivered quickly, piping hot and on time. I can see me being a regular customer based on this experience.
John . 2024-10-30
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Listened to notes on ordered, tasty aswell 👍
jamie . 2024-10-29
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Food absolutely amazing chicken is perfect and the chips are crispy everything we have ordered from here has been spot on
Tracy Martin . 2024-10-20
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this was vile!! I'll never order for me and my child again and will be telling everyone do not order..the burger come all brokenup and the chicken was white not hardly cooked..chips was rock hard and cold..beans was cold...only thing I could have was the Dr pepper..I'll never ever order from here again was horrible
Brooke . 2024-10-18
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Ordered a double chicken burger paid for it got a single in both and onion rings and drinks. It here
James . 2024-10-15
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Best ribs iv had really nice meaty
Dave . 2024-10-10
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Plenty of food for your money and tasty with friendly service. Ticks every box for us
Cam Snell . 2024-09-28
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tasty and delicious thank you 😊
Lisa . 2024-09-28
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Nice and tasty hot and tasty very good.
Ruth . 2024-09-21
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Some food was missing from my order which is disappointing. Also the chicken was cold in the middle and grey and had no flavour whatsoever. The chips were overcooked and had no salt nor was any salt packets put in the bag not even pepper. The bbq ribs had no flavour even though it's bbq ribs?. The only thing that was good was chilli cheese bites and the delivery drivers manners!!. won't be ordering from this restaurant any time soon
jordan . 2024-08-25
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Fresh and tasty food with a friendly service.
Alys Dunn . 2024-08-14
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Very great courier. Great food. Will be receiving orders from me frequently
Jayden . 2024-08-14
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My fillet burger in bright pink under the batter I’ve taken pictures but it’s not even a tint of pink it’s full one dark pink
Katey . 2024-08-12
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Cold and driver was rude didn't follow instructions on note and told me he knocked twice when he never has I was standing at the door
MISS . 2024-08-11
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Delivery driver had a bad attitude. Wanted me to collect. Hung up when I said no. Handed me food and said nothing just walked up handed it and walked off. Worst I’ve ever seen. And I consider him a representation of the restaurant.
Conor . 2024-08-11
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My food was stone cold and delivery time kept getting later and later
Kelsey . 2024-07-27
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The lettuce in the fillet burgers looks old. It's a brownish colour and slimey.
Clare . 2024-07-24
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Food was the worst I’ve had from them tonight ….not cooked, skin was pasty … not impressed tonight
Mark . 2024-07-20
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Food was lovely, however didn’t receive large fries with an order so got a refund for this missing item. Great food otherwise and delivery was fast. Beats KFC with delivery and taste most of the time now
Michelle . 2024-07-13
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Fantastic friendly staff and the food was great, would recommend the gravey.
Sj Holland . 2024-07-06
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Whenever I'm in Southend, I only want to eat chicken and chips at this place. The chicken is always succulent and fresh. I highly recommend this place.
Abdullah Al-saber . 2024-07-02
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sometimes can be hit and miss but tonight you guys smashed it. top notch 5* well done guys
Richard . 2024-06-19
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Driver was really nice, and friendly, and early
paige . 2024-06-19
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food was good, chips a little cold and needed heating up. main complaint was trying to follow my order on the app. told me that my order was delivered to a completely different address and I was ready to complain when my order arrived. that's not the restaurant's fault so no complaints about the food or service from the restaurant.
jeanette . 2024-06-15
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Big thanks again for beautiful food,and our special order for asking for a chicken leg on many previous orders,totally appreciated and hope your company appreciates all that you do for people like us,have a great evening
Jacqueline . 2024-05-13
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Very yummy food with fast and friendly delivery.
Hayley . 2024-05-05
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I want to thank you so much for always obliging with our order,top staff a big credit to your company,hopefully they appreciate you all,many thanks again
Jacqueline . 2024-05-05
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Food lovely and hot. I will definitely order from you again. I am very pleased.
Elisabeth . 2024-04-30
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Wrong order received how do I contact you
Karen . 2024-04-26
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Food was amazing and I asked for it to be left outside and not to knock and the person who deliver my food waited for me to answer the door to make sure no one took my food
Clayton . 2024-04-23
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Must be the best chicken we had in a long time! Food arrived on time fresh hot amd tasty.... chips are delicious. YES! highly reccomend and 100% will come back for more. Extremely pleased with my order.
Justyna . 2024-04-10
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Ordered a delivery at 9.15 by 10.45 nothing! called up to chase, got staff on the phone that had poor English, finally understood that they had no driver and we wouldn't be getting our food, if we hadn't called we would have been waiting forever so it seems. By that time we were left with hardly any option to go anywhere else. We only order around 4-6 tkeaways a year, it should have been a lovely occasion not to cook. Won't be ordering again from here!!
Charis Durant . 2024-03-29
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food arrived nice and hot, generous portion sizes, however we did have the delivery time changed twice whilst awaiting delivery. Ordered at 18:25 and at one point we were told we'd have to wait until 20:50 for delivery, as it was, food finally arrived at 19:50 which was disappointing to say the least.
Mandy . 2024-03-28
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Very very poor wrong order for second time
Caroline . 2024-03-14
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didn't get my order and I've paid for it
Steph . 2024-03-11
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Ordered 5:35, est delivery 30 mins later, turned up at 7:10. Cold. We have had to put it all in the oven to reheat. Will NOT be ordering from here again 😡
Leah . 2024-03-10
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The best place for chicken and the chips are really nice. Big portions and big tog chicken. Value for money.
Amy . 2024-03-06
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Chips where cold and the chicken was very pink this time. Not to their normal standard
Claire . 2024-03-03
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friendly driver and hot food everything i ordered was perfect
nick . 2024-02-25
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Lovely food, great temperature too. Thank you
Allison . 2024-02-17
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A bit too expensive but nice food
Ali . 2024-02-11
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Fillet of fire burger is the one
Tom . 2024-02-09
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Delivery never turned up and just eat driver has stolen our food as said by the shop
Kerry . 2024-02-08
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they make me wait over an hour, then mark it as delivered when it wasn't. Shocking service and I will never order through them again
Richard . 2024-02-06
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Very greasy missing parts of order
Angela . 2024-01-28
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Chips were good and fresh. Beans were a bit cold but chicken was decent
Tom . 2024-01-28
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Pleased food arrived early, as it's only around the corner, lovely hot, tasty and plentiful as always.
Mandy . 2024-01-26
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fillet burgers have shrunk they was tiny, and I orderd 3 pieces of chicken extra and I only recieved 2 which were small drumsticks with hardly any meat
Charlie . 2024-01-20
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First thing I noticed was the cleanliness food was good staff nice and friendly will go back
Irene wilde . 2024-01-20
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Just absolutely fab guys that always give fantastic service to us,every week on our orders
Jacqueline . 2024-01-20
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i did not received my order and no messages that informing it is coming.
Rey . 2024-01-19
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Food was late, items missing, not very hot.
John . 2024-01-19
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Delivery was supposed to be between 18.20-19.00. Arrived at 20.15
Miss . 2024-01-19
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everything was fresh and hot!lovely
Marie . 2024-01-17
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Every item of chicken was pink, and watery. The battery of the fillets were soft, we ordered six meals none of the chicken was edable we threw it out for the foxes. Never will we order from here again
diane . 2024-01-14
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Always fresh! Love ordering from here!
Adz . 2024-01-07
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Can’t go wrong with a favourite chicken. Pleasant delivery driver also. Thanks
Daniel . 2024-01-04
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Very tasty and food was kept hot.
Miss . 2023-12-29
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What can I say. By far my favourite fast food restaurant around. The chicken is always cooked to perfection and the staff are friendly too. The chips are amazing too. Just make sure you eat at the restaurant rather then order take away. The food is cooked fresh as you wait.
scott bacon . 2023-12-27
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Great service and great food always
Amanda . 2023-12-24
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Chewy grey looking chicken and the ribs were tougher than a leather belt
Dave . 2023-12-22
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Second time running my delivery was rate, still waiting!!
Laurence . 2023-12-19
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This restaurant is inconsistent. One day, the food is amazing, and then when you order again, the food is nasty. The wings weren't seasoned properly at all, so I was just eating fried chicken and grease The fillet fire burger was mediocre at best and the chips were like cardboard. The chicken was cold in certain parts. Very disappointing!!!
jordan . 2023-12-18
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Their food is great, but their gravy is the best 👌🏽
Jacob . 2023-12-17
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Food was correct and hot, can’t fault the restaurant however the delivery was shocking again! 40 later than the latest estimated delivery plus I had to ask for a update from the restaurant because the app had said the food had been delivered. Come on just eat this is terrible! One more late or wrong order and I will just go back to Uber eats.
daniel . 2023-12-03
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Food was cold, app told me order was delivered and hadn’t even left restaurant, was initially 35 minutes, then extended to 60 minutes.. ended up being 95 minutes
George . 2023-12-03
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Late delivery but food was lovely. However drink exploded on delivery so driver gave us food and went back for another drink. Never came back to deliver it! Even though said he will be back. Not good customer service at all.
Michelle . 2023-12-01
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Really nice chicken and chips. Much prefer favourite chicken to kfc. Thank you
Daniel . 2023-12-01
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Petrol cost better of any other plus got subway insife very polite person on the server
Joe Muretto . 2023-12-01
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Chicken and chips were good but ribs were really not nice at all - all tendon, crushed bone and generally inedible.
Dave . 2023-11-25
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the man on the phone sounded like he didn’t want to be there and didn’t care for the customers. He gave me a poor attitude and was just rude over all and he put the phone down on me!
Mel . 2023-11-24
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Exactly and perfect fries true to the advert
David . 2023-11-23
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A bottle of drink was missing from my order
Daine . 2023-11-20
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Not bad. Ribs were a bit chewy.
Paul Standen . 2023-11-17
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food was cold such that we had to re-heat before eating. It may have been due to lateness of delivery. We had been told of a delivery problem.
Christopher . 2023-11-17
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Food was good but double fillet was a single and wings were swapped for normal chicken thighs other than that food was 10/10
Malakai . 2023-11-14
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I tryed ringing the number after doing just eat but no answer and eventually I do get thru and the person on end of phone was rude and very stroppy with me not impressed at all xx
Maz . 2023-11-14
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Not acceptable for dinner to arrive at 11pm. I ordered at 9 45 and they said there would be a delay on the order. But that is unacceptable.
Heather . 2023-11-13
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No happy at all. My order was delayed by 45 minutes, then it just never arrives.
Anthony . 2023-11-12
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Excellent food and fast friendly delivery service.
Roy . 2023-11-10
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Chicken dripping in oil,fries chewy,burger luke warm
Dave . 2023-11-09
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When food finally arrives the chicken burger was pink inside didn’t eat obviously sent photos to just eat
Julie . 2023-11-07
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Just what I fancied - very tasty, crispy fries, great chicken. Will order again.
Chris . 2023-10-29
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Was here for a night out and went here as my local favorites in Dunstable is so nice and it didn’t disappoint tasty fresh and boss man looked after us recommend
Andrew P . 2023-10-28
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Only problem tonite the ribs had no meat on and were cruchy
Dave . 2023-10-21
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Game changer! Literally tastes how KFC used to taste back in the 90s. Not your average chicken shop. So good.
Olivia Costin . 2023-10-18
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Always great service and amazing food
Amanda . 2023-10-14
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My experience with you guys was not excellent. The food was really cold so even I couldn’t eat some of the food 😌
Bianca . 2023-10-14
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Time was delayed. Food was cold by the time it got to us.
Olivia . 2023-10-12
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The food at veins in and the burger was cold
Jessica . 2023-10-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I went to retry the house burger and it did not disappoint - rates in my top 5. Only draw back is you cannot have a medium rare patty however still an outstanding burger. Service is very good. Will go back!
3 Opinions
We were absolutely amaZed by these chips - and they were defo worth the short wait! They’re double fried, so expect to pause a little longer than your usual chippy - but wow, these are delicious.
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A second visit and again very happy. Yes it is traditional but what wrong with that. We don't all want expensive boutique alacarte eating. The steak and Guinness pie was amazing my wife gad grilled salmon and was very happy. We will go again.
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Went with my colleagues and it was very disappointing. One of the worst south indian food I ever had.
156 Opinions
Disappointing and to be honest this is a generous 2 based on decent staff keeping us informed. On food alone it would get a 0.5 to 1 Hotdog sausage was nice but the bun was so stale I was checking it for mould blooms! The burger was similar to that served in schools, cheap discount meat, no sauce a bare sprinkle of lettuce and onion. No pickle, No tomato (in their defence that's all as described in menu though) The chicken goujons were nice. Good potion size and crispy. The doh balls went down well with the kids. Queued 20 minutes to order and then advised another 30 mins wait for food, it arrived after 25 minutes, but still two teenagers were practically bouncing off the walls after 45 minutes wait for lunch lol. The bill for 4 drinks and 4 meals (chicken, 2 X hot dogs and burger all with chips and a portion of Doh balls) was very nearly £70 which is lot given the barely acceptable quality but then again you're paying for location and on the positive side, the staff that do give a damn, they kept everybody informed, were always busy and they were smiling! Something of a novelty these days.