Based on 125 opinions finded in 1 websites
Based on 125 opinions finded in 1 websites
Nº 596 in 803 in Southend-on-Sea
Opinions
Very hit and miss. Food arrived cold and driver went around Shoebury before delivering. No wonder it arrived cold. Raised a compliant and had no apology and they closed the matter not answering any of my questions
Luke . 2024-07-01
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I live 2 minutes away, every time I order they take my pizza around southend and deliver to me last. My food is always cold! useless takeaway and useless drivers/managers! Do Not Waste Your Money
Jamie Hunter . 2024-05-03
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Really fast delivery, like, ultra fast. Prices are not great and lacking gluten free bases, but that is down to Dominoes in general and not this branch. Toppings hit or miss (sometimes you get loads, sometimes you get hardly any)
Sam Williams . 2024-03-23
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Pizza arrived barely lukewarm and the "half and halfs" were more like 1/3 & 2/3, not particularly well proportioned and not a lot of quality control, unfortunately. We have had really good service and piping hot pizza from this store over the years so maybe it was a one-off. Hope so.
David Harrison . 2024-02-13
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Always out of stock of something, call after you pay and only offer to replace with duplicate items. Absolute no customer service and plain rude staff! Dominos should be ashamed.
Mark Cox . 2023-12-01
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Just spoken with these guys. Had an issue ordering via the App. They were so helpful and accommodating, I'd fully recommend them. Keep up the great service.
David Gadd . 2023-10-25
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Hot and fresh, what more can I ask for
Richard Carlton . 2023-06-07
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The air bubbles in these pizzas are terrible, what is going on?! It's the same every single time. Phoned to complain and told it may of been due to the dough not resting for long enough but no replacement. If we wanted an Aero we would of ordered one!
Justine Wheal . 2023-04-28
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Worst pizza ever! Rock hard, cold, and no cheese whatsoever. Garlic bread was dry with no flavour. All Went straight in the bin apart from the Oasis drink which of course they didn’t make!! Absolute waste of money. Never again.
Tara Holland . 2023-04-28
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Love there food fast service very good ⚘
Constance Eaton . 2023-02-09
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hi my name is harry tench, i got my pizza delierved from here to 39 goya rise (my house) and i absolutly loved it! splendid venue!
noah . 2023-01-21
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The pizza are excellent And a good price All the staff very friendly
peter belsham . 2023-01-12
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Really good and friendly staff Have space to park your car for orders
Lijju Mathew . 2023-01-11
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Very tasty nuggets and wedges combo. Friendly staff
Syed Kazmi . 2022-12-26
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Absolutely awful, the lads all putting the toppings on with there bare hands and lad with beard not wearing beard net , the so called manager talking to staff like dirt and not talking to customers much better , when I finally managed to get attention to ask if my order was ready , manager said oh hang I will check when he looked he said oh yes they just been done ,I said your a liar they been sitting there ready for ages , didn’t eat anything as was put off after them using there bare hands for toppings and no beard nets
Joanne Webb . 2022-12-17
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I always find it costs a fortune to have a pizza night
Simon Wright . 2022-12-12
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I have never experienced such an experience. I went in to dominos, with a friend. I was server initially by a woman who is possibly the rudest I have ever met. While she seemed young, a trainee(?) She was abhorrent. I asked for my food and was told to speak up with exaggerated sighs. When I went to pay, I attempted to use contact less, however my card did not work. I asked kindly for the machine and it was trusted my way and told "Go on then". I was disgusted, I went out then came back for my food, to which I caught the same woman giving me glares of hate. I am a big fan of dominos, but this service makes me never want to eat here again.
Gingerbreadtree . 2022-10-19
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Spent over £100 on pizza, there was an issue with one. Spoke to someone and they said we couldn’t have a refund or a replacement and that was that. Forced me off of the phone.
k c . 2022-09-10
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It said buy one get one free, and when I went in at collection it said £20 it'd very miss leading it should be taken down, they are a rip off
carol jones . 2022-08-14
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Well,the place is conveniently situated at the main road in Shoeburyness.The services are good.
Realjoeman Maxy . 2022-07-01
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Good and friendly staff Amazing pizza!
G Singh . 2022-05-12
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Last pizza meateor had no BBQ sauce was tasteless and had about half the meat the other pizza the same had. Wasn’t going to leave negative review as most of the time get it right but since Dominoes likes insulting people on twitter I thought why not be honest
John Cusick . 2021-12-21
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It was Sunday evening. Very few other takeout options. We ordered the three large pizza deal (£9.99 each) via the website. Collection was available in only 15-minutes. The website provided a real-time countdown and I turned up on the dot. There are several pizza assembly bays separated by perspex screens along with busy workers all smiling. The last of the three pizzas came out of the oven just as I walked in. We had ordered a meat feast, pepperoni passion and veggie. All of them were excellent. The leftovers tasted equally good the next day. Highly recommend this location.
Quackers . 2021-10-25
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Good pizza! Nice people. Ordered 2 pizzas one was not with delivery. But it was delivered within 5 minutes ...
Judy & Ron Willitzer . 2021-10-21
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Any 2 pizza toppings on large bases, collections only, bargain.
Roger Newsham . 2021-09-26
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Never showed up! When contact by store they said driver couldn’t find me so took it back! They had my number, and never tried calling! Requested a refund, but not received! Staff sound young and can’t be bothered to help!
Steven Bennett . 2021-08-31
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Waited 2 and half hours and pizza never showed up and called them 3 times asking where it was they said it was on the way finally gave up and asked for a refund and the said the pizza had been delivered. The guy then spoke to his manager and said he would give me a refund which I still haven’t received.
Alisha May . 2021-08-29
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Avoid this store They get customers wrong alot. they dont treat there staff very well.
Robert Ryley . 2021-07-24
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Brilliant service fast efficient and great pizza's!
Amanda Rolfe . 2021-05-16
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Labai skanios picos visiem sulycaiu paragauti
Kestutis Grigaliunas . 2021-02-21
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Dried up tasteless pizza, no cheese when meant to have extra, even the cheesy garlic bread was dry with no cheese at all! Seems to have gotten worse and worse! Basically bread with dried up tomatoe sauce baked on to it! Won’t be bothering again!
Sam Harrison . 2020-12-13
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Ignored by staff for 10 minutes ended up leaving without purchase
M Leipper . 2020-09-18
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Quick service. Efficient staff. Nice pizza too!
Gavin Darby . 2020-09-16
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Went to store and picked up my pizza and it states buy one you get one free.i did not and when I asked they all acted dumb it's the first and last time I go there!.Pizza Hut next time😎
Andrew Danvers . 2020-08-09
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Well made pizza with lots of flavour. The issue is parking when trying to collect your pizza.
David . 2020-08-01
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Mostly fine but we get the occasional missing item. Most of the time they're quick to resolve issues, just avoid the busy Saturday night slots as clearly they're rushed off their feet.
Richard Saville . 2020-06-30
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Speaks for itself, great food. Jyst wish they still had the boneless ribs they used to do.
Ricardo Da Cruz . 2020-03-01
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Cold wedges and the margherita was so bad the kids wouldn't eat it.... it was like a day old dry cheese on toast
Tyler Pearmain . 2019-12-14
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Dominos what else can you Say about it
Vikram Gajjala . 2019-11-22
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Great for a cheat night helpful staff and good pizza and chicken
Sue Dodds . 2019-11-19
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Decent Dominos never had a problem with them.
Carlos Uploads . 2019-10-07
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Had enough now. Fed up with repeated wrong orders, and treated awfully when we ask for a replacement for the wrong pizzas sent out. I dont care about offer of a free pizza, am happy to pay for food, but would just like to get what we order, and not be spoken down to, for requesting the correct order.
Steven Bennett . 2019-10-02
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The Pizza was amazing but the drinks are expensive there
Carmen Cantillo . 2019-09-08
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POOR DELIVERY SERVICE TOOK ALMOST TWO HOURS TO DELIVER.KIDS GONE SLEEP BY THE TIME GOT DELIVERY.DOMINOS MEANT TO BE A BRAND WITH QUALITY AND SERVICE.WILL NEVER USE SHOEBURY BRANCH AGAIN
Ash Khan . 2019-04-07
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Have ordered here at least 15 times and never had a problem. Always top notch pizza. Except today, we had a long wait (not really that long we always just get it early!) And when it arrived we had a missing pizza. Straight away the guy apologised and was back within 5-10 minutes with the second pizza. Even when mistakes are made they are rapid at correcting them!
Joe Donovan . 2018-08-26
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Really helpful and great pick up experience on 12th of may 2018 at 22.30 name started with N..... Great employee for dominos. Superb experience overall
adam westaway . 2018-05-12
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Not too pleased , second time I have tried to make a card payment,they say it hasn’t gone through, my account shows it’s been deducted. I used 2 different cards which had funds,now I have to wait 24 or so hours to have access to £60 of my money ...The last time same they took £24 and because I was out of the country I couldn’t contest it...So this is an addition , it is now Tuesday. I rang yesterday they messed me about passing me from manager to manager. I am now going there in person after speaking to the original manager I spoke to who was least helpful...I will update this
max m (Gushaz) . 2018-05-01
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Rubbish! Very rude staff!! Usually I would give any restaurant/takeaway a second chance however staff here are so rude I would sooner buy a pizza from papa John's not dripping in grease.
Charley Marriner . 2018-04-16
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Very busy branch so alot of the time you have to wait a fair while. Also the parking is a little naff. But overall pretty good
Dan Shelley . 2018-04-09
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Had this young chap named Aaron serve me, he was lovely, bit slow, but lovely none the less, although i do have one complaint, Aarons pizza making skills were odd to say the least, he put his number on my pizza and said call me.
SECMedia 2017 . 2018-03-21
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Awful service the staff couldn't get the order right and it was only 2 pizzas and 1 garlic bread had to wait another 10/15 mins as they mucked up one of the pizzas and it had to be prepared again and the garlic bread had no garlic it was just tomato sauce and a miniscule sprinkling of cheese all for £24 , bit of a rip off I think . We won't be having Domino's again
Jane Mailley . 2018-02-03
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My wife placed an order for collection. Was advised that it'll be 20 minutes. Went to collect 25 minutes after placing order, had to wait an additional 15 minutes for my order, plus no one was on hand to advise of this delay, when I asked if anyone was serving they all looked at each other and carried on making pizzas. The customer service was awful all round. After getting home with the pizza I noticed the garlic and herb dips my wife had paid for were missing.
Vishal Kataria . 2017-11-30
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Terrific experience today at Dominoes! Went in, not knowing what I wanted, and this tall lad named Aaron, was so helpful, he gave me the best options at the best prices! Thanks Aaron!
Jack Watson . 2017-11-17
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Ordered for collection on the app. The app told me my order was ready so I went to collect it. The display in the store said my order was ready but I had to wait another 10 mins
Kane Hartley . 2017-09-27
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Guy can't hear me as he's in car , think window open, ends call
Peter Titmus . 2017-08-06
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Standard pizza shop chain. Nothing special but nothing particularly negative about it either.
Charlie Parks . 2017-07-17
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Quick delivery. Excellent pizza, as always. Followed instructions too, so they didn't knock, but rather called.
Yasumy V . 2017-06-23
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Always deliver on time, no hassle or problems with the polite staff.
Chris Peek . 2016-09-15
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Pizza was excellent and it came very quickly. I have never had a serious problem with Dominos. Today the garlic bread was missed from the order, but the team responded incredibly quickly; the deliverer was new and really nervous but she was very polite, apologetic and did the right thing. We like her. :)
Ben Chandler . 2015-08-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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251 Opinions
I am a regular so I know the staff well. The manager was upset today at a review and she phoned to check with me as my chips were from the same batch as the 'child' that lodged the bad review. I know for a fact the reviewer was a school kid as I was standing behind and was the last to be served...... Not even going to comment. I had the ribs and chips and it was to the usual high standard. Chris's might not be the cheapest but one thing you cannot fault them for is product quality. Keep up the good work.
56 Opinions
Great Food Just one illegal thing to mention to the owner Item on menu and receipt Donuts £1.50 It's plural meaning two or more donuts you are purchasing. I asked the waitress how many donuts do you get and to my shock she said one. I said that's not right as it doesn't state one donut implying a customer is buying one. It says Donuts. Out of curiosity I thought maybe the menus wrong, I purchased item anyway and even on the receipt it says Donuts £1.50 even though you only get one donut. Please for the manager, under both Trading Standards and The Trades Description Act, the item in question must be listed correctly as: One Donut £1.50. Then you're all legal and not misleading customers. Other than that the staff were nice polite and surprisingly the Vegetarian Burger is the best vegetarian burger I've ever tasted so hats off to the chef 😀