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4,2

Based on 1.084 opinions finded in 2 websites

4.2Ambience4.7Cuisine4.2Price4.2Service
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Nº 248 in 636 in Gateshead

Nº 1 of 1 Arabian in Gateshead

CUSTOMERS TALK ABOUT DISHES WITH.. lambchickensaladmeatoldfishmustcookedricesandwichgarlicbeautifulchilli

comment_iconOpinions

It is a good place to get lunch however, the service is not good. They charged me additional 12% above the total announced cost as service. The food quality was good but the portion of food was poor. Staff are nice table and floor were clean, but the staff who preparing the food should have wear gloves on both hands not just one gloved hand. overall it is a nice place, tasty food but with a small portion and high price.

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Basem Attar . 2024-04-11

MORE AT Google

First time here food was fantastic and the service was excellent definitely will be back

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Helen Russell . 2024-03-31

MORE AT Google

Delicious food , atmosphere was like magic .service is fast and staff were very welcoming.

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osama tadrous . 2024-03-31

MORE AT Google

Tasty, but portions are very little.

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Rado Rado . 2024-03-11

MORE AT Google

Small cozy restaurant serving fantastic food. Staff are excellent.

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Richie . 2024-03-07

MORE AT Google

Delicious mixed kebab and salad for lunch, great value for money

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Vicky Morrell . 2024-03-06

MORE AT Google

Ordered via Deliveroo at 19:55. It’s now 21:53 and I’ve still not received my order, driver has been unable to collect it as the restaurant is closed??? So fattoush lounge are clearly quite happy to take your money but not actually give you what you paid for! Terrible service, will not be bringing any future custom to this business

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Sophie Marshall . 2024-02-14

MORE AT Google

Delicious food, prepared to order. There’s an excellent selection of meat, fish and vegetarian Middle Eastern cuisines - something for everyone. The staff were friendly and very helpful. We’ll certainly be back!

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John Young . 2024-01-18

MORE AT Google

The shawarma is quite tasty. A nice and warm place in the mall. Would definitely recommend 👌🏻

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Syeda Ramz . 2024-01-16

MORE AT Google

Worse place I ever been ,Worst service in my life ,you feel you are not welcomed at all ,why you open a restaurant if you can't give a good service, we left before we order food because they been very rude to us

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Barrez Abdalla . 2024-01-15

MORE AT Google

Food exceptional as always when we visited on Saturday January 13th, unfortunately the young lady who seated us was exactly the opposite, we were taken to a table in the middle of the restaurant (it wasn't busy), we requested a table near the window, we walked to the table as the young lady threw the menus on the table followed by sliding dips onto the table and simply walking away, no thank you, no interaction, nothing, After finishing my drink and attempting to catch our servers eye (same lady that seated us) I sat for 15 minutes without a drink, Such a shame because as mentioned before the food is exceptional, We are unlikely to visit again.

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Sean Byrne . 2024-01-14

MORE AT Google

the best labanise food in tyne and wear service was great especially our waiter the restraunt was lively and had a really nice atmosphere ❤️

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DARK joeallen . 2024-01-13

MORE AT Google

It's in the MetroCentre, limit to atmosphere, bit cold, it's next to the entrance (upstairs) food was better than average for where it is, good service.

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Steve Grady . 2024-01-13

MORE AT Google

Our waiter was great and was very friendly on top of this food was superb great place would recommend

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Nathan Foley . 2024-01-13

MORE AT Google

Absolutely great!! Staff they are diamonds, food is impeccable, well managed and if I had a lot of money would come here for every meal.

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Callum James . 2024-01-11

MORE AT Google

Was and still one of the best nice food amazing service thx for every one 😉🙃

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Cut Solutions . 2024-01-11

MORE AT Google

Brilliant service 😙😙 Food was wow 😲😲 I can't wait to come back Thank you fattoush See you soon🖖🤤

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Cutpay Pt . 2024-01-11

MORE AT Google

Been there yesterday for lunch, the food was amazing, the staff friendly would definitely recommend

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vanesa conkova . 2024-01-10

MORE AT Google

Very nice food and atmosphere, great flavours and tastes and friendly staff

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Ian El-Eadeh . 2024-01-10

MORE AT Google

Perfect place . Recommend this middle Eastern food

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Ibrahim Alkahlil . 2024-01-10

MORE AT Google

I will recommend this iconic place for everyone to at least come and enjoy the halal food here!

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mohammadazim rahimi . 2024-01-09

MORE AT Google

Had a lovely meal there today. We decided to try somewhere different and hadn't been to the Metrocentre since before Covid. Excellent food and service. Had the King Fattoush Mixed Platter. The mango juice was delicious. Cannot recommend the food enough and a waitress came over to check our food was ok and realised we did not have bread so immediately brought us bread and topped up later. She was so attentive and the staff ensured my Mother's wheelchair could access the table. We really enjoyed our meal and will return soon..

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aliya qidwai . 2024-01-05

MORE AT Google

Had a lovely meal with the family and my gran who's wheelchair-bound. The staff were very accommodating and helpful and the food was delicious. Will definitely try to come back.

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Ali Abbasi . 2024-01-04

MORE AT Google

Great food and attentive staff.fab service all around.

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Selina “Selinasal82” Sal . 2024-01-02

MORE AT Google

Superb staff and superb food. They were incredibly helpful and polite.

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Geordie . 2023-12-16

MORE AT Google

Lot of very good food! And not that expensive Recommendable

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Zuzanna W . 2023-12-12

MORE AT Google

Excellent service! One of the best restaurants in north east👏🏽 Great experience for your lebanese food Custumer service spot on

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Diana cernauskaite . 2023-12-09

MORE AT Google

Good - nice fish tank comfy seats Bad - shawarma said served with bread none came, female staff member really miserable and said nothing when delivering food to table service was slow to take orders but once ordered arrived quickly, SERVICE CHARGE!!! No mention of the service charge prior to payment, service charge should always be made optional and if so i would of declined

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Mike . 2023-12-06

MORE AT Google

What a fall from grace! Magnificent in June. Awful in November! Must’ve changed ownership? Cold restaurant. Cold plates and luke warm re heated day old food. Should’ve left when they said there was no lamb! Had better takeaways from the big market at 4am on a Sunday! Never again!

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Michael Morley . 2023-12-01

MORE AT Google

The prices are so expensive and you take service’s charge without asking the customers if they want to pay!

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Hiba Badawi . 2023-11-24

MORE AT Google

Excellent food and service,best food in the metro, great portions and loads of meat will be back,staff very very good helping us choose as never been before

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Adele Stoddart . 2023-11-12

MORE AT Google

The food was good however customer service was awful, especially the bearded man standing at reception. He was rude and sarcastic. I entered with a pram so I asked to be sat in a spot where I could not disturb, he repeated my sentence after me with sarcasm and gave me a dirty look. One chair was missing on the table, he replaced it with an extremely damaged one. When leaving, my sister and I split the bill, he seemed extremely angry and annoyed with us. He barely said bye. I do not recommend!

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Niamé s . 2023-11-09

MORE AT TripAdvisor

Staff are not welcoming apart from one of the waiter. Manager asked as that they are closing in 2 mins and we had to leave before we finished our food.

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Khoubab Nasfi . 2023-11-08

MORE AT Google

Nice environment, especially given its in a busy part of the metrocentre. Food was fantastic and well worth the money. Would definitely return.

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Kev Baldwin . 2023-11-06

MORE AT Google

This place is great! My partner and I ate here a few months ago, we enjoyed it so much that we decided to go back in October when we were passing through. The service for a start is great. They seat you as quickly as possible, the staff are all friendly and polite. The restaurant is quite small, so you can feel a little squished, depending on the time of day. You can order their yummy bread and dips while you're looking at the menu, which is great! Starters, mains, sharing dishes, and even deserts. I'm a non egg/fish eating vegetarian, and I'm more than happy with the choices available for my diet, which is usually pretty bad. My partner, on the other hand, loves every kind of meat/ fish, etc, and again, so many choices. I chose a Batata Harra, grilled spiced potato cubes with fried veg, and it was delicious. I also got some vine leaves stuffed with rice, onions, spices etc which again, were delicious. My partner got one of the mixed grills, which was skewers of lamb chicken, chicken kofta with a tomato salad, and dips. He said it was the best he'd had, and he took half it home.....it was a large portion for one guy! If you like food that's a bit different, totally fresh (it's cooked in the restaurant on view), and tastes delicious, I'd definitely recommend eating here. I'll definitely be back.

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Callysrainbow . 2023-11-04

MORE AT Google

Food was decent but nothing special. The two diet cokes definitely weren't Coca-Cola or Pepsi but more like Peter Kay's notorious Rolla Colla. Adding a 10% service charge is also a bit cheeky especially when it's not obvious on the menu anywhere that this will be done. OK but wouldn't rush back

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Roger Doyle . 2023-10-30

MORE AT Google

I wouldn’t normally review a ‘mall restaurant’ but this one is worth making an exception for. Fattoush Lounge is a relatively small restaurant near the cinema/car park at Metro Centre, but it’s clean, modern and well run. The Lebanese based food on offer was tasty, generously portioned and easy to share if you want a lighter lunch while shopping (as we did). Lebanese is a cuisine we enjoy anyway but if you haven’t tried it before, it’s worth a try. Our bill for lunch for two with drinks came to £28 - and we were well fed for that despite sharing a main and salad. The drinks menu was non-alcoholic so I suspect it isn’t licensed. Get in early - it was very busy on the weekend we visited. Only one small criticism would be that some (not all) of the wait staff were lacking that welcoming smile. Otherwise, great lunch that won’t break the bank.

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Rambler . 2023-10-09

MORE AT TripAdvisor

Lovely place for a quiet lunch.

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John Close . 2023-10-01

MORE AT Google

We loved our meal at Fattoush Lounge. We lived in the Middle East for 8 years and know our Lebanese cuisine, and this definitely fits the bill! The staff were friendly and the food arrived quickly - even at the height of the dinner rush. Steady flow of customers came in and everyone was served quickly. We will definitely return here when we next visit the mall.

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Sara Diane . 2023-09-30

MORE AT Google

All round solid place. Lots of food , great tasting. Relatively quick service, although confusing when paying as its pay that front. They do add a 10% service charge automatically. I had no issue paying this, but it is still polite to ask.

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Andrew Small . 2023-09-29

MORE AT Google

Excellent authentic food, staff are brilliant

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Dave Poulton . 2023-09-29

MORE AT Google

Love this place, the best hummus I have ever had! The service is always good and I have never had a bad meal here.

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Beverley Poulton . 2023-09-27

MORE AT Google

Lamb, was smelling very strong and was hard to chew, also smelled of lemon too strong probably to try cover smell up. Food presentation was like 2/10. Had better before but dissapointed this time!! Wont go back.

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Leonard Serban . 2023-09-24

MORE AT Google

Food was lovely, can't fault it. Had to wait a good 5 minutes for our bread to accompany our meal and starter of houmous. Wasn't impressed by the 10% service charge added on, wasn't mentioned anywhere or when paying. If I want to tip I will. I don't add a 10% charge on to serve in my job. Also was overcharged for drinks which I had to challenge. Like I say food was lovely but little things like mentioned puts me off returning.

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Victoria Laight . 2023-09-14

MORE AT Google

Fancied this place every time we went to the metro centre. Eventually visited for a family birthday. We were greeted by a very pleasant front of the house. He explained the menu, gave us taster plates and recommended various dishes. A good experience enjoyed by all. We were also provided with tea coffee and a sweet on the house. Good experience all round.

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Elaine Baker . 2023-09-09

MORE AT Google

The food was very nice. I would eat there again

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Heisenberg Chinchilla (Heisenchin) . 2023-09-06

MORE AT Google

Service was 10/10 and food was too. Server Yousef from Morocco was probably one of the best servers ever!

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marleneL . 2023-09-02

MORE AT Google

5 star the service. Was excellent the staff was amazing especially Yusef made the whole family laugh and enjoy the whole experience was super friendly thank you Yusef

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Road08011852903 . 2023-09-02

MORE AT TripAdvisor

Lovely lunch and service from the staff here including Yusif He was great with my 3 boys

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Catherine Moore . 2023-08-31

MORE AT Google

High level of service and generousity. Thanks all team and Youseef in particular. Will come again

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hady gad . 2023-08-29

MORE AT Google

First visit and definitely not the last! Food was delicious , we were made to feel very welcome. The service was excellent and Usef made us feel very welcome and comfortable, we were even treated to a complimentary desert! Thanks guys :)

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Morgan E . 2023-08-28

MORE AT TripAdvisor

Friendly atmosphere with really good service by all the team. Yousef welcomed us and allowed us to pick our own seats, which was a nice touch. He was always on hand with recommendations, but not too much to be annoying more professional . The food was really good and decent portions . (Traducido por Google) Ambiente agradable con muy buen servicio por parte de todo el equipo. Yousef nos recibió y nos permitió elegir nuestros propios asientos, lo cual fue un buen toque. Siempre estuvo disponible con recomendaciones, pero no demasiado como para molestar a los más profesionales. La comida era muy buena y porciones decentes.

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Derek Booth . 2023-08-27

MORE AT Google

All staffs and managers are helpful and they are always willing to give you good advice and explanations about the foods. Price is really reasonable at this location in the mall. Food are amazing and good quantity compared to price. Clean and organized place. I recommend this restaurant at metro center for family gatherings and even for friends and couples. All the Best for all Staffs and management (Traducido por Google) Todo el personal y los gerentes son serviciales y siempre están dispuestos a brindarle buenos consejos y explicaciones sobre los alimentos. El precio es realmente razonable en este lugar del centro comercial. La comida es increíble y buena cantidad en comparación con el precio. Lugar limpio y organizado. Recomiendo este restaurante en metro center para reuniones familiares e incluso para amigos y parejas. Todo lo mejor para todo el personal y la gerencia.

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Dawood Al Ajmi . 2023-08-26

MORE AT Google

Nice food (Traducido por Google) Buena comida

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Terry Wiggins . 2023-08-26

MORE AT Google

AVOID!!!! £6 starter was a shallow side plate of hummus. Forgotten one of our meals we ordered after 10 minutes of others arriving. Felt queezy by then so didn't want it making. Tried to say we weren't sitting at the table they gave us when we wentnto get our bill. Bill (3 soft drinks, 3 starters, and 2 fish mains) came to over £70 with 10% added claiming it was compulsory and everyone in the Metrocentre did it. THEY DON'T. As finishing writing this my daughter has just gone to throw up. (Traducido por Google) ¡¡¡¡EVITAR!!!! El entrante de £6 era un plato poco profundo de hummus. Olvidé una de nuestras comidas que pedimos después de 10 minutos de que llegaran otras. Para entonces me sentí mareado, así que no quería que lo hiciera. Intenté decir que no estábamos sentados en la mesa que nos dieron cuando fuimos a recibir la factura. La factura (3 refrescos, 3 entrantes y 2 platos principales de pescado) ascendió a más de £ 70, con un 10 % añadido que afirmaba que era obligatorio y todos en el Metrocentre lo hicieron. NO LO HACEN. Al terminar de escribir esto mi hija acaba de vomitar.

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Paul Ellis . 2023-08-26

MORE AT Google

We were looked after usaf, a brilliant person that kept checking up on us to make sure everything is ok, the food was very nice and the staff were friendly, clean tidy restaurant.

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Nasif A . 2023-08-24

MORE AT TripAdvisor

Food great. Waiter was a little rude. He was trying to be funny but can see this being offensive to some. Had to leave to get cash as the card machine was not working? (Traducido por Google) comida genial El camarero fue un poco grosero. Estaba tratando de ser divertido, pero puede ver que esto es ofensivo para algunos. ¿Tuvo que salir para sacar efectivo porque la máquina de tarjetas no funcionaba?

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Andy P . 2023-08-20

MORE AT Google

Exceptional Lebanese Dinning Experience ☺️ I had an absolutely fantastic dining experience at Fattoush Lounge in Metrocentre Newcastle! The restaurant offers an authentic Lebanese cuisine that truly transports your taste buds to the heart of Lebanon. From the moment my family of five walked in, we were greeted by the warm and welcoming staff, who made us feel right at home. The cleanliness of the restaurant was impeccable, creating a comfortable and inviting atmosphere. Our culinary journey was nothing short of remarkable. The flavors and aromas of the Lebanese dishes were a delightful fusion of tradition and innovation. A special mention goes to Yousuf, the dedicated staff member who attended to our table. His wonderful personality and commitment to providing top-notch service added an extra layer of enjoyment to our evening. His recommendation of the King Fattoush Mixed Grill was a stroke of genius. Every bite was a burst of flavors and textures that left us craving for more. Overall, our dining experience at Fattoush Lounge was exceptional, leaving us eagerly anticipating our next visit. The combination of authentic Lebanese cuisine, friendly and attentive staff, spotless cleanliness, and Yousuf’s excellent service made for an unforgettable evening. I can’t wait to return for another culinary adventure! (Traducido por Google) Experiencia culinaria libanesa excepcional ☺️ ¡Tuve una experiencia gastronómica absolutamente fantástica en Fattoush Lounge en Metrocentre Newcastle! El restaurante ofrece una auténtica cocina libanesa que realmente transporta sus papilas gustativas al corazón del Líbano. Desde el momento en que mi familia de cinco miembros entró, fuimos recibidos por el cálido y acogedor personal, que nos hizo sentir como en casa. La limpieza del restaurante fue impecable, creando un ambiente cómodo y acogedor. Nuestro viaje culinario fue extraordinario. Los sabores y aromas de los platos libaneses fueron una deliciosa fusión de tradición e innovación. Una mención especial va para Yousuf, el dedicado miembro del personal que atendió nuestra mesa. Su maravillosa personalidad y su compromiso de brindar un servicio de primer nivel agregaron una capa adicional de diversión a nuestra velada. Su recomendación del King Fattoush Mixed Grill fue un golpe de genialidad. Cada bocado fue una explosión de sabores y texturas que nos dejó con ganas de más. En general, nuestra experiencia gastronómica en Fattoush Lounge fue excepcional, lo que nos dejó esperando ansiosamente nuestra próxima visita. La combinación de la auténtica cocina libanesa, el personal amable y atento, la limpieza impecable y el excelente servicio de Yousuf hicieron que la velada fuera inolvidable. ¡No puedo esperar a volver para otra aventura culinaria!

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Muhammad Usmani . 2023-08-19

MORE AT Google

Went to eat there last Saturday food was great and the service was excellent. Thank you Yusuf we really enjoyed the desert you gave us also! 👍🏽💯 (Traducido por Google) Fui a comer allí el sábado pasado, la comida era excelente y el servicio fue excelente. ¡Gracias, Yusuf, también disfrutamos mucho del desierto que nos diste! 👍🏽💯

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Darren Haman . 2023-08-19

MORE AT Google

Tired Lebanese food for the first time and it was an amazing experience. As it was our first time, Yousuf was really friendly and guided us really good about what to order. (Traducido por Google) Comida libanesa cansada por primera vez y fue una experiencia increíble. Como era nuestra primera vez, Yousuf fue muy amable y nos guió muy bien sobre qué pedir.

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Ayaan Usmani . 2023-08-19

MORE AT Google

Popped in for an early dinner before going to the cinema. Had a Mexican chicken shawarma, it was awesome. Portion size was good and service was great. Served by Yousef I think. Funny lad 👍. Will deffo visit again. (Traducido por Google) Apareció para una cena temprana antes de ir al cine. Tenía un shawarma de pollo mexicano, fue increíble. El tamaño de la porción era bueno y el servicio fue excelente. Servido por Yousef, creo. Chico divertido 👍. Definitivamente lo visitaré de nuevo.

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Gary Dodds . 2023-08-16

MORE AT Google

Food outstanding, great value for money. Service was with a smile and humour. Special shout out to yesha, who greeted us with a very warm welcome. Will be going back.

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Annmarre . 2023-08-16

MORE AT TripAdvisor

A different cuisine to be offered from the Metro Center (Traducido por Google) Una cocina diferente la que ofrecerá el Metro Center

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Michael MiC Mike . 2023-08-15

MORE AT Google

There is nothing with the food here - the waiting staff are absolutely terrible ESPECIALLY the female members - young, no experience, dont’t care, bad attitude….. Have tried a couple of times with friends and family and like I say….the food is nice but it is not a nice atmosphere from being shown to a table until the end when you leave. Done now and will not return or recommend.

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PruandTru . 2023-08-13

MORE AT TripAdvisor

Loved the food and service (Traducido por Google) Me encantó la comida y el servicio.

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Naelah Al Dabbous . 2023-08-11

MORE AT Google

Cannot speak highly enough of this amazing restaurant. Ate here with my whole family and Yousef was the best waiter I've ever had - unbelievably friendly, went out of his way to make our first experience here the best! Food was delicious! Will definitely be back, highly recommend. (Traducido por Google) No puedo hablar mejor de este increíble restaurante. Comí aquí con toda mi familia y Yousef fue el mejor camarero que he tenido, increíblemente amable, hizo todo lo posible para que nuestra primera experiencia aquí fuera la mejor. ¡La comida estuvo deliciosa! Sin duda volveremos, lo recomiendo encarecidamente.

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jacqueline montana . 2023-08-11

MORE AT Google

Food not great very fatty,poor service! Metro centre staff app says 20% off but they put on a 10% service charge and then only take 10% off?? Lady on till very unhelpful. Would not return or recommend. (Traducido por Google) La comida no es genial, muy grasosa, ¡mal servicio! La aplicación del personal del centro de Metro dice un 20 % de descuento, pero ¿ponen un cargo por servicio del 10 % y luego solo toman un 10 % de descuento? Señora en hasta muy inútil. No volvería ni recomendaría.

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Melanie Bunting . 2023-08-11

MORE AT Google

Absolutely love this place! The staff are all so polite and helpful, nothing is too much trouble. The food is amazing!!! All really well cooked and the flavours are just yummmmm 😋 (Traducido por Google) Absolutamente me encanta este lugar! Todo el personal es muy educado y servicial, nada es demasiado problema. La comida es increíble!!! Todo muy bien cocinado y los sabores son deliciosos 😋

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Geesix ___ . 2023-08-11

MORE AT Google

One of the most amazing places, to take your family the best atmosphere if your lucky enough to meet Yusef honestly the most cheerful & friendly person that you could ever possibly want gives that extra bit of joy to your food. Defo be coming back to see yusef and for the great food:) (Traducido por Google) Uno de los lugares más increíbles, para llevar a tu familia el mejor ambiente si tienes la suerte de conocer a Yusef, honestamente, la persona más alegre y amigable que puedas desear le da ese toque extra de alegría a tu comida. Definitivamente regresaré para ver a Yusef y por la excelente comida :)

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randomer random . 2023-08-10

MORE AT Google

First time eating here and me and Lynda were not disappointed we had a mixed grill to share with the trimmings it was perfect for 2who are not that bigger eaters and the staff and service was 1st class (Traducido por Google) La primera vez que comí aquí y Lynda y yo no nos decepcionamos. Teníamos una parrillada mixta para compartir con los adornos. Fue perfecto para 2 que no comen tanto y el personal y el servicio fueron de primera clase.

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Derek Lawrence . 2023-08-10

MORE AT Google

Walking past this restaurant multiple times in the metre centre we always wanted to try out the food. Firstly we ordered a coke and a lemonade and got asked three times later what our drinks order was.Service was very slow I ordered the houmous starter which came without bread or any vegetables to dip into the houmous. I ordered the chicken and lamb shwarama the lamb was way over done and chicken was quite gristly. Upon ordering the food 30 seconds later the staff were bringing random food to our table which clearly wasn't ours My partner then found plastic in her rice which was the final straw. The front of house gave us 5% discount which was very generous considering my partner nearly ate the plastic on her plate Would never return here

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JK1Shot . 2023-08-06

MORE AT TripAdvisor

Food nice friendly staff (Traducido por Google) Comida agradable personal amable

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becky dowson . 2023-08-05

MORE AT Google

Brilliant afternoon lunch with my workmates, great food, great service and many thanks to Youseph and all the staff ❤️❤️❤️❤️❤️ (Traducido por Google) Excelente almuerzo por la tarde con mis compañeros de trabajo, excelente comida, excelente servicio y muchas gracias a Youseph y a todo el personal ❤️❤️❤️❤️❤️

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Christine Donnelly . 2023-08-04

MORE AT Google

Amazing food and an amazing service. The highlight was the friendliness and helpfulness from Yusuf who served us. Definitely recommend (Traducido por Google) Comida increíble y un servicio increíble. Lo más destacado fue la amabilidad y amabilidad de Yusuf que nos atendió. Definitivamente lo recomiendo

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James Muir . 2023-08-02

MORE AT Google

Felafal? More Fell Awful. To say the service was Awful would be an understatement. Drinks didn’t come, and when we asked, we got charged twice for the same drinks. The manager was very good, but the rest of them just didn’t want to be there. This sadly was thus reflected in the quality of the food, tasteless, bland and underwhelming.

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Ashley H . 2023-07-31

MORE AT TripAdvisor

Poor customer service, cashier disputed our table number even existed when we went to pay. Doubt I'll ever feel the urge to go back. (Traducido por Google) Mal servicio al cliente, el cajero disputó que nuestro número de mesa incluso existía cuando fuimos a pagar. Dudo que alguna vez sienta la necesidad de volver.

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Jeff Douglas . 2023-07-29

MORE AT Google

Food taste delicious hower the service is very poor food came late and staff messed up the order and leftover food should be take away as my Mrs asked for it but it was thrown away in bin no idea why! Great taste thou (Traducido por Google) La comida sabe deliciosa, pero el servicio es muy pobre, la comida llegó tarde y el personal arruinó el pedido y la comida sobrante se debe llevar porque mi señora lo pidió, pero se tiró a la basura, ¡no tengo idea de por qué! Gran gusto tu

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Noorulhuda Butt . 2023-07-28

MORE AT Google

really good value for the price and the food is all amazing! the falafel is some of the best ever and the salad and hummus were perfect, absolutely recommend (Traducido por Google) muy buena relación calidad-precio y la comida es increíble! el falafel es uno de los mejores y la ensalada y el hummus eran perfectos, lo recomiendo absolutamente

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rae mccord . 2023-07-26

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Absolutely superb. We were visiting from Bristol so hit upon this by chance. Plenty of choices for vegetarians. Food was out of this world. Best Lebanese I've ever eaten. (Traducido por Google) Absolutamente magnífico. Estábamos visitando desde Bristol, así que dimos con esto por casualidad. Un montón de opciones para vegetarianos. La comida estaba fuera de este mundo. La mejor libanesa que he comido.

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Maria Coelho . 2023-07-26

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I agree with some of the reviews below about poor/slow service. We were served by a young woman with a bad attitude. She took our drinks order but they didn't arrive. We asked for them again and no one knew anything about our order. We could see the waiting staff arguing about our order at the counter. From then on service was even worse. Food was thrown on table and sauces not provided (as shown on menu) with main meal. The food was nice enough but not amazing. The disorganised service and attitude of some of the staff (mainly the young woman) would put us off returning. Funnily enough, when we went to pay , our drinks were not on the bill! We did say we had had them though. 10% service charge added that we paid without realising. It certainly wasn't deserved. The manager/owner said that lots of the waiting staff were new and young. That doesn't excuse rude behaviour towards customers.

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Northeastlass1 . 2023-07-23

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Absolutely delicious food. I recommend the prawns with the rice, gorgeous! The members of staff are very welcoming (Traducido por Google) Comida absolutamente deliciosa. Recomiendo las gambas con el arroz, ¡guapísimas! Los miembros del personal son muy acogedores.

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M Pereira . 2023-07-23

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Unfortunately our order was never processed due to tech problems which can obviously happen. But we asked twice where our order was, told the waiters twice again what we had ordered and after 30 minutes of waiting they finally clicked that the kitchen hadn't received our order. No solution was proposed but to reorder and wait again. So we left. Disappointing. (Traducido por Google) Lamentablemente, nuestro pedido nunca se procesó debido a problemas técnicos que, obviamente, pueden ocurrir. Pero preguntamos dos veces dónde estaba nuestro pedido, les dijimos a los camareros dos veces más lo que habíamos pedido y después de 30 minutos de espera finalmente hicieron clic en que la cocina no había recibido nuestro pedido. No se propuso más solución que reordenar y esperar de nuevo. Así que nos fuimos. Decepcionante.

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JOCELYN BARBER DUPONSELLE . 2023-07-23

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After a mix up with our order the manager quickly rectified our order and sorted out our meals he really did go above and beyond with his customer care. The food was absolutely gorgeous. Thank you so much to the manager for his kindness and hospitality.

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NorthEastBluelagoon . 2023-07-22

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Amazing customer service Amazing food (Traducido por Google) Increíble servicio al cliente Comida increíble

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gowrii arun . 2023-07-22

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Amazing customer service and very friendly demeanour. Me and my friends recieved free sides by the nice owner (Traducido por Google) Increíble servicio al cliente y comportamiento muy amable. Mis amigos y yo recibimos lados gratis por parte del agradable propietario.

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Karim . 2023-07-22

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I went to try here today with my family and worse food ever , very disappointed we definitively won’t be back

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cafer a . 2023-07-16

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Restaurant was quite busy , front of house was very ignorant. We were seat within 7-8 mins our order was taken by a waitress who could hardly look you in the face and it was almost scripted . Food arrived within 5 mins and the first look wasn’t appealing salad was lettuce, onion and one slice of carrot. Rice was hard and the chicken plastic like 3-4 spoons later we left our table proceeded to the door paid £40 and thanked god we didn’t eat anymore despite been hungry and out of pocket . Disappointed ☹️

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Rachel A . 2023-07-16

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Excellent service and delightful food. Such a nice change from the more usual metro center eateries. We absolutely loved the freshness of food and the fast service

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Departure42343551857 . 2023-07-16

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Good value for well flavoured food. Favourite place to eat at the Metro Centre (Traducido por Google) Buena relación calidad-precio para comida bien condimentada. Lugar favorito para comer en el Metro Center

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Simon Zwolinsky . 2023-07-16

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Me and my wife went to try here today and worse place ever food were testless no flavour at all I won’t be coming back (Traducido por Google) Mi esposa y yo fuimos a probar aquí hoy y en el peor lugar, la comida no tenía sabor, no volveré.

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cafer akkaya . 2023-07-16

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Called in on a Wed evening after passing this restaurant loads of times on previous visits to the metro centre. Love Lebanese food, so thought we would try it out. Walked in the door and waitress asked where we wanted to sit, it was pretty quiet so we took a window seat. Received menus and left to pick what we wanted. Just wanted a quick snack to decided on a halloumi sandwich and a mixed sandwich (chicken and lamb). The manager served the table near us that walked in 2 seconds before we did. We then sat for 20min waiting for someone to take our order despite the fact the restaurant was pretty empty. A manager and 2 waitresses were working and served 1 table in that time. Managed to catch one of their eyes and she went off to get a pad for orders. We put order in along with drinks. 5 minutes later she came back to say they had ran out of chicken and lamb and what else would I want? Pretty much everything on their menu has chicken or lamb in it, it's a Lebanese restaurant, how could they possibly run out of those and not know before we wasted 25-30 min sat at a table. Said not to bother and left. No real apology, manager didn't even look as we left. Gutted, certainly couldn't recommend the place after that service

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joncow75 . 2023-07-12

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Great food well cooked and presented (Traducido por Google) Buena comida bien cocinada y presentada.

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andrea howe . 2023-07-10

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Clean but relatively small restaurant. This place does not serve alcohol. Staff were friendly but service was poor. My food was nice, salad could have been fresher. Wifes food was poor. Nothing to special but I would eat there again.

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scotthP9830GU . 2023-07-09

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Always busy (Traducido por Google) Siempre ocupado

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Andrew Palmer . 2023-07-04

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Lamp shawarma was quite bad and old overall not the best (Traducido por Google) La lámpara shawarma era bastante mala y vieja en general, no es la mejor.

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Adamus 84 . 2023-07-02

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Always great food and accessibility (Traducido por Google) Siempre buena comida y accesibilidad.

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Devon Gabrielle Bell . 2023-07-02

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Head man was very helpfull as i am dairy intolerant and asked chefs what foods i could eat (Traducido por Google) El jefe fue muy útil ya que soy intolerante a los lácteos y le pregunté a los chefs qué alimentos podía comer.

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John Green . 2023-06-29

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My hubby and I had a lovely lunch at Fattoush whilst on a shopping errand at the metro centre. We opted for the lunch special and what a lovely filling meal. I had labneh which was lovely and my hubby had tabbouleh. We both had...

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Wander769013 . 2023-06-24

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The best food and service ever. Thank you all for caring and the amazing food (Traducido por Google) La mejor comida y servicio jamás. Gracias a todos por cuidar y la comida increíble.

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Andréa Sizino . 2023-06-23

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My first time trying this restaurant and can only sing it's praises, the venue is nicely decorated with plenty of space for each table, the staff are very welcoming and and accomodating, always asking if we needed anything else or if everything was all good. Great restaurant to take family too with a great selection of dishes to choose from, food came in a timely manner, and was delicious, would highly recommend eating here if looking to try something new or have a love for the food. (Traducido por Google) Es la primera vez que pruebo este restaurante y solo puedo cantar sus alabanzas, el lugar está muy bien decorado con mucho espacio para cada mesa, el personal es muy acogedor y servicial, siempre preguntando si necesitábamos algo más o si todo estaba bien. Gran restaurante para llevar a la familia también con una gran selección de platos para elegir, la comida llegó de manera oportuna y estaba deliciosa, recomendaría comer aquí si busca probar algo nuevo o le encanta la comida.

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Liam . 2023-06-21

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