Fattoush lounge in Gateshead

Food and service are first class, highly recommend

Tried this place in the Metro Centre. I have to say we were very impressed, beautiful food and decent service. Will come here again

My dad took me for lunch and we really enjoyed our food.Especially the service from Selina who made me feel really comfortable. I would definitely recommend this restaurant. From Lola aged 7

A Wonderful Transformation at Fattoush Lounge! We had the pleasure of dining at Fattoush Lounge at Metro Centre, Newcastle today, and we were thoroughly impressed! After a less-than-ideal experience last year, we were hesitant to return, but since the introduction of the new management team, our experience was absolutely transformed for the better. From the moment we arrived, we were greeted with such warmth and friendliness. The new management team, Ms. Salena and Mr. Naseer, truly went above and beyond to make us feel welcome. Their genuine hospitality set the tone for what turned out to be an outstanding meal. The service was quick and efficient—our orders were taken promptly, and the food arrived at our table in no time. The restaurant was impeccably neat, adding to the overall pleasant dining atmosphere. We ordered the family platter, which was a perfect choice for our group of four. It was generously portioned, filled with all the best BBQ delicacies, and bursting with amazing flavours. Each bite was better than the last, and the quality of the food truly exceeded our expectations. The generous servings ensured no one went hungry! We were pleasantly surprised at the end when we were informed that there was a special 30% discount for the day which significantly reduced our bill, making the experience even more enjoyable! It’s clear that with the new management, Fattoush Lounge has elevated the dining experience to a whole new level. We’re so happy to have rediscovered this gem and will definitely be returning regularly from now on. Thank you, Ms. Salena and Mr. Naseer, for restoring our faith in this wonderful restaurant! We can’t wait for our next visit.

This is a must visit to all lovers of quality Middle Eastern food. I went there for my birthday 2 weeks ago and ordered the mixed chicken kebab and thoroughly enjoyed every mouthful. It came on a huge oval plate and contained cubed chicken breast, minced chicken, shawarma chicken and chicken wings. It also came with a delicious house rice, grilled vegetables, salad and a basket of bread. The staff were so well mannered, friendly and helpful, ensuring we had everything we needed and were enjoying our visit. I definitely plan on visiting there again soon.

Amazing experience, would highly recommend, will definitely be returning next time I return to the metro centre.

Passed this place so many times so we thought why not try it. The waitress was lovely and we could tell she was having a bit of a mad day but her service was amazing and we hope the little cuddle from our baby girl cheered her up. Food was out of this world. So much flavour in the meat we definitely will be back.

Very welcoming staff. Celine was really lovely with us and recommended us some beautiful food. Food was absolutely delicious and have amazing desserts on too!!! Definitely be back soon 😋🥰

I come to Fattoush every week, amazing service, I get looked after and all the staff are amazing! Amazing food. So freshly made

I won a competition and dined here at the weekend, I've already been previously and it's never disappointed. We love it here! The chefs knocked up a beautiful salad, halloumi and my fave,the Batata Harra... So much flavour we loved all the starters. I got the shish taouk with chips and my partner got the mixed grill and couldn't fault a thing,absolutely beautiful! thank you to the amazing staff as well,I'll be back very soon!

Won't be back not with a service charge on the bill, food pretty good.Service slow but friendly had to ask 3 times for some water.

The he food was really nice Service was soso However was not expecting the 12% service charge !!!!!! Which was 12£ a bit over the top I believe !

Absolutely outstanding food. I was so happy eating it. Also really friendly staff and tasty juices. We will definitely be going back.

Long wait ...no value for customer time... not taking order in queue wise ...serves the people randomly(in our case they served for the people who came after us) ....

The food is great and the staff are friendly and polite.

Absolutelly Perfect Food, amazing family service and EVERYTHING IS TIP TOP! MUST TRY MIX GRILL! ME AND FAMILY THERE EVERY MONTH A+++

The service was excellent, the food was really good and we were served by a friendly and amazing staff Selena

Selina was amazing and made our dining experience amazing 🤗. My allergies were addressed Looking forward to coming again 👍🏽

Amazing food, fresh and full of flavour. Really friendly staff, especially Selena who was amazing with recommendations on drinks/food and brilliant with our little girl. Will definitely be returning!

Enjoyed my meal. Staff wonderful! Selena was amazing!

The elderly man at the till was extremely rude and took advantage of me and my friends. He insisted that the service charge was 'compulsory,' but it was clear he was making up random amounts for each person, even though we all ordered the same food. He charged us different service fees, essentially robbing us, and wouldn’t let us leave until we paid. It felt like we were being targeted simply because we were young women. The whole experience was very upsetting, and I would never recommend this restaurant to anyone. Completely dishonest and unprofessional.

I had an extremely unpleasant experience with a rude staff member at checkout. He aggressively insisted on adding a service charge, making it very uncomfortable to decline. It felt targeted, especially as we were a group of young women. He claimed the service charge was compulsory, which is not the case. This same issue has occurred twice now, and it’s completely unacceptable. I will not be returning unless this matter is addressed.

Fabulous. The food is cooked with care and love and the staff can't do enough for you. Love this place.

The food is good but too expensive and not quick serving.

We went as a family on Christmas Eve, was wonderful, food was delicious and staff were very accommodating.

Food is genuinely delicious! Very warm welcome on arrival

Friendly warm welcome. Great menu choices with advice if you cant decide or simply don't know what to have. Food was so tasty well presented and fresh. Enjoyed our lunch visit - a definite for another time.

Service was very good but the food was disappointing

The food was average. Some of the chicken wings had feather in them. Another point I didn't like is 12.5% service charge + tip jar!!!

Just ate here for the first time. Food was absolutely fantastic, much bigger portion than expected and so reasonably priced. All of the staff were friendly and such good service.

Great Halal Spot for Lunch! Stopped by for lunch since it’s one of the few halal options in Metro. The shawarma and chips were delicious, and I especially loved the Mexican hot sauce—it added a nice kick! The bread was a bit cold and hard, which was a slight downside, but the overall meal was satisfying. The staff were friendly, and the older gentleman at the till was particularly kind, taking a moment to chat. It’s a solid grill spot with good food and welcoming service. Definitely worth a try!

Fabulous food and service. Lovely waitress recommended what dishes to get. Offer take home boxes if you can't eat it all 😊 gorgeous freshly squeezed juices, and gluten free milk dessert! will definitely be back. There is an additional service charge to be aware of

Burnt my wrap! It was all dry and burnt so money wasted because of their stupid worker cleaning and forgetting about my wrap!

We're in Newcastle for the weekend visiting family and stopped at Fattoush Lounge for lunch, the food was delicious with good sized portions, and Selina the lady who served us was lovely and super friendly! Would definitely visit again!

We had a lovely meal here. It was very tasty, staff were very friendly and attentive and felt it was really good value for money. Delicious mocktails. The atmosphere was relaxed, would definitely recommend.

Been there few days ago the food was beautiful and all the staff are lovely, always checking up on you if you need anything. I will be back!!!!

Lovely food and a even better service

Lovly food and brilliant service by selima

Absolutely lovely experience every time we go. The food is always delicious, well presented and hot. The staff are outstanding, friendly, polite and professional, especially Saleena the manager who took good care of us. Great family environment - can highly recommend!

First time trying food here. Service and food 10/10 . Friendly staff can’t do enough for customers .

Amazing food , really great staff . Especially Selena who was so lovely and made us feel so welcome . She gave us cake with a candle for my best friend s birthday too . Was a fab lunch out

Wow . What a great find. Lovely authentic food We had traditional Okra lamb Stew and chicken sandwich with paprika chips Delicious. Highly recommend. .Friendly staff and great service.

Went with my brother and I and the food as well as the service was amazing, Selena was really kind as well as all the staff!

Avoid at all costs. Horrible staff attitude. Called up to ask if the meat and chicken was halal and who their suppkier was, an arrogant male voice passed the call to a even worse sounding female who in turn asked if i was allright in the head, instead of showing a little courtesy she carried on insulting. Man am i glad we (6) called up before going to such a place. I would give 0 stars if i had the chance and now understand why the restaurant is allways empty. Management needs to train these horrible staff

Asked for water and it never came and then the sandwiches were somewhat empty as well

Great food and personal service. The chicken shawarma wrap was delicious , great prices too, would highly recommend

Amazing food. Amazing service. The staff are polite, friendly and incredibly helpful. One of best places to eat in the north east.

Delicious Lebanese Lunch with husband. A Wednesday afternoon we ate from the Lunchtime Special 2 Courses menu. Price point was very reasonable, delicious food served really quickly and portion sizes are large for the main course . Comfortable seats and great service. Highly recommend this lovely restaurant. We will definitely go back

We went to the Metro Centre for my birthday meal, and out of all the restaurants available we chose this one. On getting seated, I ordered the Shawarma chicken and chips, and the wife ordered Sambousek cheese. Within minutes the food arrived, couldn't believe how quick the service was. It was all absolutely delicious, little side dishes of spicy sauce and a garlic dish also included. Portions were large and prices not too bad for the city. All in all I highly recommend this restaurant for the food, service and atmosphere. Certainly a big change from the usual pizzas, burgers and fish and chips that other places do. 5☆ definitely.

Fantastic service loved it perfect family meal

Visited this beautiful place today, atmosphere was quiet and relaxed. It was not busy as we arrived but the queues started Ince we were seated. The young waitress was a great help explaining the while menu and advising what the dishes were also very pretty and smiling alot the service was amazing. After the meals were served another young lady approached and asked about the meal we said it was beautiful. Also very attractive I did nit expect her to have a Georgia accent and we had a good laugh together. I found out Selina was the manager and she ran an amazing restaurant. She gave amazing customer service and has now made this my favourite restaurant. I want the owners to know Selina is a credit to your restaurant and to keep doing what you're doing the food was outstanding. Thank you for a great experience.

Lovely food, lovely service and a great experience.

The service attitude is very good and most of the waiters are handsome. The food was very good and quite filling for two people.

Went today for the first time had an absolutely beautiful meal the chicken sandwhich was stunning Beautifully cooked well presented Amazing service Can't wait to return

Avoid this place at all cost. My son and I had lunch here couple of weeks ago, Food tasted great, service was good. 3 days later not so good. Both myself and my son had gripping pains in the tummy, diarrhoea, fever and sweats. I myself was hospitalised with severe dehydration and put on a drip. After being tested both our results came back positive for food poisoning… Campylobacter!!!! Over 2 weeks have passed and we both still feel poorly. After reading previous reviews it’s evident this isn’t the first time they have given someone food poisoning. My son and I don’t live together and only ate together at this restaurant. They clearly aren’t following guidance on food hygiene

Wow this place has got the lot, first class service, unbelievably tasty food (and you get a lot of it) and very reasonably priced. We decided to eat here after walking away initially but so pleased we did. We could not fault a single thing about the food. Every bit of meat on our mixed grill was exceptional. The chicwkn wings were phenomenal. Special mention to Selena who after finding out it was our first visit gave us a complimentary chessecake which was so kind. We will be back

We an amazing experience at Fattoush in the Metrocentre. The food was absolutely delicious. Salina made the experience even better. She was incredibly attentive, friendly, and made great recommendations. Her service was fast and efficient, and she really went the extra mile to ensure we had a great dining experience.

The chicken shawarma was excellent and a good size. The staff were friendly and attentive and the price was reasonable. Tahia Fattoush!

Lovely restaurant based in the yellow mall. Staff are so welcoming and friendly. Food is delicious . Thanks selina for looking after us

My wife brought me here for my birthday lunch today. I've never tried Lebanese food before, and I certainly wasn't disappointed. The chicken soup I had for my starter was amazing. And my main meal chicken was delicious too. Mind, I had to box the rest to take home with being full. Really nice staff 👍

We love coming here, our kids only want to eat here when we visit the metro centre. The food is delicious but the thing that stands out the most is the service! They can't do enough for you and are great with the kids. My boys look for their favourite waiter every time they come in, he always makes the time to come and speak to them or make them flowers out of the napkins ☺️ Must try are the Fatoush sandwich and the biryani.

Absolutely fabulous restaurant. A very warm friendly welcome. Lovely staff. Very attentive. The food is authentic freshly made to order. Love the open kitchen. Great choice to suit all tastes. Suitable for vegetarian too its not all meat and fish. Plenty of vegatable options too. Great choice of soft drinks. Tea and coffees. Love the Lebanese tea. We had a king mixed grill. More than enough for 3. Swarma chicken, chicken kebab, lamb kofta, chicken wings, marinated chicken beautifullypresentedwith red cabbage,onion and peppers. . Bread and hummous. Absolutely delicious. Lovely and relaxed dining experience. One of our families favourites places to eat. Give it a try you will not be disappointed.

lovely food, will definitely be back.

I wish I could give more stars than 5 to this restaurant. We went here on a Sunday afternoon for some lunch and it was fantastic from the moment we entered. Do not be fooled by the humble entrance as this place is exceptional in every respect. The staff looking after us from the moment we entered were friendly, welcoming and very attentitive. The location is spotlessly clean and being able to view the kitchen area is brilliant, seeing all the food being prepared as it is ordered is lovely. The food is the most falvoursome and delicious we have tasted in a long time. I had chicken sharwarma with a salad and some traditional Lebonese bread. The chicken was so succulent and moist, with a flavour that made you just go back for one more bite. The salad was delishes and fresh and infact so good with the mint dressing I would have quite happily ordered it as a stand alone dish. The Lebonese bread was so light it was perfect to accompany my meal. My husband had the lamb and okra with rice. Now I am not a lover of lamb but trying it from my husbands plate, as it looked so good and the look of sheer joy as he was eating it, had me second thinking my choice of meal. The lamb literally melted in your mouth with the seasoning and spice to complement it in the sauce. My husband is from the USA and they eat a lot of okra there which is one of the reasons he chose the dish as he rarely gets okra in the UK. He stated it was the nicest okra he had ever had and accompanied by the sauce it was just pure deliciousness. Ultimately my recommendation if you have never been to this gem of a restaraunt is GO! They deserve a ten diamond award and we shall definately be returning. Thank you for a fantastic and memorable dinning experience.

Me & him shared the fattoush mixed grills (£33), spicy salad and chips. Highly recommended.

My wife and I popped in yesterday on impulse and ordered a meal. When you have no expectations it's very easy to be underwhelmed. We were absolutely delighted with the food, the friendly staff and reception. From an impulse visit, this will now be our must visit every time we decide to eat in the Metrocentre.

I do not recommend it at all. A real robbery. We were served two plates of chicken with four pieces of onion and one piece of carrot and a bunch of bad fries. Plus a can of coke £3.50 and an apple soda £ 3.50. We ordered the typical Turkish honey cakes for £3.95, and we were served 3 tiny pieces, and they were dry, not good at all. Once at the cash register, I discovered that I had been charged a 12% service charge, sorry? I had never been charged that in any other restaurant. I didn't want to argue because I was with my son and I didn't want to give him a hard time, but I was furious; I was being taken for a ride, and it was an absolute abuse. Don't take me for an idiot!! In total £50. That is a lot of money for just some chicken, a coke an apple soda and 3 dry pastries. I must say that the chicken was delicious, and the service was friendly but very careless, they do not look to see if you need anything. There was a man from Syria and a woman from Slovakia that were very nice. I could see there was a lot of lack of control, they brought me something that I had not asked for, lame tables that move, they do not pay attention or care to the clients. And then they charge me with a 12% service charge!! I feel ripped off and will not return. If you want to be ripped off, this is your place. Pd.: I told the man at the cashier, who seems to be the manager, that they only served us 3 tiny pieces of honey pastry for £3.95, and I expected him not to charge for it. Instead, he brought us 4 more pieces in a case, but still, they are not worth the money. You can find them for 99pence a box of 10 in HomeBargains. Probably that is where they buy them, because they were identical. They just want your money. AVOID!!!

If I could give this place 0 stars i would without any hesitation. There was a SLUG in our food and don't say i'm lying because i wont hesitate to upload it.

Excellent food, friendly service and overall great experience. This is easily one of the most authentic Lebanese experiences in England.

This Lebanese restaurant has the tastiest and most authentic lebanese dishes in UK. The lady that served us was also great!!🌸 We didn't expect such a nice restaurant in a mall.

Food was 10/10 absolutely delicious Excellent service

Our place to go in the metro centre. Food and service is amazing. They can’t do enough to make your experience one to remember. The owner is always there to welcome you and asking how the food was. Food quality and quantity surpasses any other restaurants around the centre.

First visit today with my family and the food was amazing. The staff couldnt have been any more attentive if they tried and were absolutely great with the little ones, keeping them entertained and occupied for our entire meal. Very friendly atmosphere, clean, service was great and the food was served quickly and piping hot. Will definitely be back.

Regular customers to this restaurant. Great food and friendly staff

I love coming to this restaurant! Staff are so friendly. Food is amazing! Me and my friend come here so regularly that the staff already know our order before we sit down. 100% recommend 10/10.

We had dinner here on Thursday evening. Nicely done up inside, friendly staff and fast service. The food was very tasty.

Food was bland , dry& definitely not worth the price. The meat definitely was not fresh. It was so dry and hard. The salad was so salty it was almost unbearable to eat the salad. And not to mention that portion size was so tiny even children would find that as a small portion. Overall experience for first time it was disappointing.

First time visiting and we will definitely be back. Friendly, so reasonably priced and the tastiest food I have ever eaten at a restaurant-it really was that good. Our 8 year old is such a fussy eater but the manager and server were amazing with him...so child friendly - and advised him what to get. He absolutely loved it and it was so nice seeing him clear and adult portion because it never happens. Can't recommend this place highly enough!t

Really tasty Chicken mixed grill with rice. Good value with big portion size and friendly staff.

Food was amazing. Great service, with friendly staff. I came on a Tuesday evening so it was a little bit quiet but that certainly didn't put me off. Possibly a little on the higher side, price wise, but I think it was worth it. The food was hot, fresh and well presented. I would definitely come again, if I was in the area.

Thought this was quality! Massive portions (certainly a much bigger portion than what I’ve received from other outlets that are associated with this restaurant) so much so we had to take half of it home. It was tasty and delicious and would defo go back

Excellent customer service fresh food

We got this banquet of what I can only describe as Lebanese Heaven 🤤 I've been here before but what an experience this was on Friday afternoon, from the moment our server Muaz greeted us to the moment we left we were made to feel very welcome, he was so friendly and chatty and nothing was too much to ask, he was fantastic with my little girl also, happy kids happy mam. Every item was cooked to perfection.. Those chicken wings were probably the biggest meatiest I've had as I'm not usually a fan of fighting for my meat....these were no bother, me chops were covered 😅 The Koftas were juicy and full of flavour, as I find alot of places this is where they are let down as theyre normally as dry as a nuns chuff. The Shawarma always has a place in my heart, beautiful as always. The whole thing was executed to perfection, you can tell the chefs hearts go into this food from cooking it to the beautiful presentation, we were all blown away by such a georgous afternoon in here. I can't wait to go back With that and many of soft drinks it came to £70 which I think is great! I personally want to thank Muaz for his outstanding service, you need a pay rise and Selina, see yous again soon! Thanks again.

One of the best places I have ever been with plenty of authentic Lebanese cuisine to choose from and accessible for everyone. All staff are welcoming and live up to impeccable standards. Will be returning.

I have been twice now (Forgot to picture the food!). Amazing food, very friendly and welcoming staff. Value for money is excellent! our plates were stacked, very filling! I will 100% be back next time I am in the Metrocentre.

Excellent cuisine, I rediscovered the good taste of traditional Lebanese dishes, the staff is very pleasant. Thanks again to Nacer and Youcef.

Called here as it wasn't so busy. A very nice meal . We had the a mixed grill and a salad. Lots of tasty food. The only negative was the lamb chunks were a little over cooked. Staff were great

Beautiful flavoursome food, quick friendly efficient service. Amazing tastes cooked to perfection. Be back soon. Need to work through the menu!

Amazing afternoon lunch after a bit of shopping originally we were going to go elsewhere but we’ve heard good things about this place and were not disappointed. From the minute we walked in to when we sat down the service was amazing food blew our minds me and my girlfriend left happy and full . Selina was amazing nothing to challenging for her made us feel very welcome 🙏 thank you very much to her from us both 👌 We will defiantly be back very soon . Gary and laúra x

Absolutely lovely! I had lamb Fattoush which was lamb three ways with a side salad and even the salad was so tasty! Definitely recommend a visit!

Fattoush is a Lebanese restaurant that offers a delicious variety of authentic Lebanese dishes. Their menu includes traditional favorites like hummus, falafel, kebabs, and of course, the namesake fattoush salad. The flavors are rich and the portions are generous, making it a great spot to experience Lebanese cuisine. The atmosphere is usually cozy and welcoming, adding to the overall dining experience. If you enjoy Lebanese food, Fattoush is definitely worth a try! When it comes to the manager, Selena, she is known for her attention to detail and ensuring that customers have a great dining experience. Her dedication to quality service and delicious food adds to the restaurant's overall charm.

Went in yesterday was served by a lovely team, the manager seminar wsx so welcoming- and the food was delicious- great evening had there.

Just been in for lunch. Had the chicken shawarma was delicious. The service was outstanding. Very welcoming team.

I had lunch here today, for the first time. Highly recommend it: I had the Mixed Shawarma all of which was excellent but particularly the Lamb. Service was friendly, approachable and were really invested in my experience. I will be back, and often.

Lovely food. The staff were so friendly and nice. The service was amazing. Will definitely be back

Very friendly and efficient service, and the food was superb. his was my first time here. The lamb was particularly good. I will definitely be back

First time visiting the restaurant for lunch. Friendly staff and quick service. Good quality food at a very reasonable price.

Fantastic food. And the service was superb. Very friendly and polite. Thank you

By far one of the best the best Lebanese restaurants. The service was outstanding. Delicious food and mocktails. Very kind people.

lovely restaurant, the staff go above and beyond. very attentive. the food very fresh. wil be back soon