Fat Sam's Grill House in South Ribble

This is NOT a review of the food and venue as I know it is always excellent. What this is, is a review of the table booking system. Twice now I have booked a table online and each time I have had to call them as I didn't receive a confirmation email. Having called them this last time they informed me that although the online booking system accepts a booking, it doesn't actually reach the restaurant and hasn't done for months since a change of management. Therefore I strongly suggest that this is taken down at the earliest opportunity OR that it is properly reinstated as you will have someone turn up for a booking that doesn't exist.

Nice staff and delicious food. Order again

Booked a table for our wedding anniversary as it was a bit different. The service was second to none, the food was hot and cooked to perfection. I would recommend eating here and the staff were great.

I used to work at their factory at Bamber Bridge, Preston. They are filthy people. They are using common wellington shoes in the factory, i had to wear the wellington shoes used by different people and it is dirty. They are using overseas people for work. My shift was 2-10, but i have to work upto 10 past 10 and even more for which i do not get paid. We mean to be there at 2 pm and mean to work up to 10pm. Most of the factories are finishing and cleaning 5 to 10 to minutes before the end of the shift. They keep on working even after end of the shift, some times 10 or 15 minutes more. It is hard to find any English face there. They do not pay for any break. Packing is disorganised and can see sandwiches and other end products on the dirty floor. I have got electric shocks twice from the packing machine and when reported they told me to use rubber gloves before touching the machine and even not bothered to mend it. I wont buy any thing from B&M made by this factory. Beware of Doggy Dave down there he is filthy and using Asian workers as body guard.

A lovely fresh and well presented restaurant, the staff are friendly, welcoming and attentive. There is a wide variety of choice and the food was delicious and great portion sizes. Overall we had a fantastic meal in a lovely setting and found it to Be great value for money, we will be returning again.