Based on 140 opinions finded in 2 websites
Based on 140 opinions finded in 2 websites
Nº 924 in 1330 in Cheshire West and Chester
Opinions
The Food was very bland, very salty. Every dish tasted the same even though the ordered chilli crispy beef, char Sui Szechuan, beef kung po. Rice was like a block of ice. Salt and pepper chips was so salty I spat it out. Chips were fried more than twice at least. Curry sauce was like water. Everything had no flavour whatsoever do ever. Avoid The main meal didn’t even come with chips or rice. We had to purchase separately!!!
Emma Critchlow . 2024-10-26
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Ordered from here loads over the years usually good ..past few times have been disappointing..always order Singapore style vermicelli and lately there no care whatsoever put into it.terrible cubes of meat that look like spam, burnt scrambled eggs, peppers so chunky there not cooked, no spring onions and like 2 tiny prawn..wont ever order again after this latest disappointment ..i suggest you show your chef recipe for Singapore style vermicelli Decided id try again a few years later and still terrible. Still cant make Singapore style vermicelli. Considering these guys are chinese too you should be ashamed of your crap food. Im amazed you get away with selling for so long Also 22 quid for 1 vermicelli 1 chow mein and 1 crispy beef. You would think the beef come with rice or chips for that price but it doesnt . This is definitely last time use this crap chinese they are probably the worst i can ever remember having..consistently
mark roberts . 2024-09-03
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How can chinese people cook there own food so terribly. Nlt order for few years as mu last delivery was also terrible but this time beat that. 1 vermicelli 1 chow mein 1 crispy beef. 22 quid. No rice wirh beef. Both noodles overcooked and bland. The beef was ok but the rest was absolutely terrible. No flavour soggy noodles. Never order from tou cowboys again
mark r . 2024-09-03
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Friendly enough and good food. One star off for the crazy polystyrene trays the chow mein came in, bu the time we got home the gravy was everywhere!
Paul Bloor . 2024-06-18
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The Chinese takeaway we had was very nice the sweet & sour was simply stunning and everything else was nice too I shall definitely order from there again. Thanks
Ian Smeaton . 2024-06-14
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I'm amazed at reading bad reviews, it's my favourite chinese take out by far. Really tasty, good portions, friendly. I don't get Chinese takeaway from anywhere else in chester.
David B . 2024-06-06
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We have used this takeaway many times previously. For my birthday we decided to get a takeaway for home delivery. I must admit, I've ordered before and never felt I needed to check the items before I dish it out. We always order more or less the same items each time. The following night I got out the remainder dishes from my fridge and I noticed that I was missing the chicken chow mein that we always have, this is delivered in a long polystyrene tray but quite obviously wasn't included in the box that I'd put it in the fridge. I called up the Far East takeaway and explained. Even though the amount I paid reflects the dishes I ordered the lady on the phone told me it was too late and there was nothing they could do. She said had I of called up last night they'd of done something. However, when you're busy dishing out you don't always scrutinise every item, especially when you plan on saving items for the following night. I guess I'm far too trusting, and too generous tipping the delivery guy everytime, but I naively and stupidly thought as a gesture of goodwill or apology the Far East would have sent out another replacement dish or credited the amount on my next order......but there will not be any more orders from me again now.
kay k . 2024-05-18
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Family run with enthusiasm & dedication, with great food. Best genuine Chinese for miles…
J W . 2024-05-08
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First time getting food from here and it was very nice and will have to order from here more often.
Dave E . 2024-05-06
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Ordered a home delivery. Delivery arrived right on time when told it would be 1 hour. Unfortunately food was only slightly warm and not hot. Food cooled very very quickly on arrival. Quality of rice was poor as there were large clumping of rice. Phoned take-away to notify them of being somewhat unhappy with our order. Lady on the phone spoke over me the whole time and just made excuses as to why food can be served almost cold and why rice is fine to be clumped together. Very very disappointing both with the order and the reaction of the staff member. As someone who works in the food industry I am aware of how important it is to listen to a diss tastier customer as getting defensive and being unapologetic making excuses for poor quality of food will drive custom away. If a resolution of some sort or even to be listened to about how we were unhappy with our order would have gone a long way and prevented us from ruling this Chinese out from ever ordering again. Extremely disappointing and would not recommend
Rob White . 2023-11-22
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Food is lovely and the staff it's always helpful. 100% recommend this takeaway
DSI Kowalski (DSI18) . 2023-09-16
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The menu prices on here are incorrect its a little more expensive. I spoke to staff they said it wasn't there fault and nor their responsibility for the old menu still being on the Google maps
Natasha Percy . 2023-09-01
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Great food with speedy delivery never had an issue
ace . 2023-07-15
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Nice food nice people fair price
David Williams . 2023-07-06
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Tried it again after 3months since last used for a takeaway same result meal was awful won't be going back ever again hence no star ratings.
David Turner . 2023-07-02
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Great Chinese takeaway. Reasonably priced Speedy delivery Helpful staff
lyndsey gambles . 2023-03-05
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Our first time trying this takeaway tonight and it won't be our last! The food was fantastic and worth every penny! The service was great from the friendly staff! We highly recommend this place!....update! This is our go to place for Chinese food now. No where else matches it!
Neil Whittaker . 2023-03-04
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Excellent! After a busy day (couldn't be bothered cooking) decided on a takeaway. Far East is definitely my go to Chinese takeaway. I have NEVER had a bad meal from here, or any problems with any orders I've placed. The Salt and Pepper is gorgeous and Sliced Beef Kung Po is the best I've had anywhere! If your favourite food - Just Ask!!! 5*
Claire C . 2023-02-23
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Actually disgusting, ordered beef vermicelli within an hour was vomiting till 5 in the morning every half hour, vomiting that much was starting to vomit blood from stomach lining, had to wait till Tuesday to complain as they close on Monday and they wouldn’t take any responsibility at all, said something “funny” was going on then proceeded to talk bad about me while I was waiting, then said write a bad review I don’t care and put phone down, do not eat here!! Overpriced and get food poisoning!!
Lisa Shinnawie . 2023-02-21
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Very disappointing food had no taste The Ribs had no meat fryed fat! Spent over £30 not even a back of prawn crackers . When we phoned to complain they weren’t really bothered. And just to top it all I was over charged by £10 .
John A . 2023-02-21
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Gave it a chance since pre pandemic Much improved
andy Mayers . 2023-01-21
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Very bland food expensive for what you get been here in the past was disappointed thought we'd try it again still really poor ffod won't be going back.
Matthew Jones . 2022-11-03
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Ordered some food chips with half and half really disappointed the curry had a really strange taste and very bland I've been here before and the food was average thought I'd try it again but still no improvement from last time won't be going back.
Matthew J . 2022-11-03
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Mouldy beef chowmein and the beef was 50 shades of grey.
Ryan Bardsley . 2022-06-05
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Everything fast, tasty and with a good price!!👏🏿👏🏿👏🏿👍👍👍
Georgiana Radescu . 2022-05-27
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Just ordered fried rice and curry sauce what a joke I should of asked for rice with chopped up omelet and something your dog gets rid of when it's got a bad stomach
chris higginson . 2022-05-11
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Absolutely brilliant meal from here tonight, the duck in lemon sauce was melt in the mouth and the seafood special was great
Sylvie Greig Greig . 2022-04-17
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Lovely! Being a local, I use Far East very regular. 👍
Joe Farmer . 2022-03-22
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Quick friendly staff. Decent food. Would go again if nearby.
Jane Yates . 2021-11-20
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On holiday ordered king prawn udon Sui mai roast duck chow mein crispy lamb with pan cakes was all very very tasty would recommend defo
Ray Cohen . 2021-11-04
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My partner, our daughter and I moved to Saughall about five years ago and, on a recommendation from my in-laws, tried the Far East. The food was excellent and it became our ‘go to’ Chinese delivery. Sadly, they seemed to have changed chef after a few years, and the food became so salty and badly prepared that it was basically inedible. Tonight, we decided to give it one more try, and we were very pleasantly surprised. The food was actually better than when we first used them, light and well cooked, a good mix of well prepared ingredients and very enjoyable. One of the things I originally liked about the Far East was that they don’t do the ‘rice or chips with every dish’ thing, which seems so common up here (I’m from London), which means you can choose a couple of dishes, choose rice or noodles, and not wind up with a load of leftovers. Their salt and pepper chips are very good btw! Having tried them again tonight, I’m interested to try their new extended menu which has some rather tempting looking seafood options. Also, one of the reasons we ordered from here tonight is that they do banana fritters ( my other half’s favourite) and I’m sure she actually purred at the first mouthful! So, in summary, a very welcome return to form. I’m very pleased that we can definitely recommend the Far East again, and look forward to our next order.
Geoff Hawkes . 2021-10-29
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Ordered a couple of times from here now and it has always came really hot and tasted fresh. Definately one of the best Chinese takeaways we have experienced.
Neil Morris . 2021-09-27
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We ordered whilst staying at a local Air BnB. The food was delivered promptly and all of the food ordered was fantastic and was probably one of the nicest Chinese takeaways we have ever had. Great value for money. Would highly recommend!
Joe Cross . 2021-09-25
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21/7. Ordered by phone. Meals delivered 20 minutes later. Food piping hot and very tasty. Will certainly use this again.
Richard Hill . 2021-07-21
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Amazing every single time! Easily the best Chinese we have had. I have moved house now so hoping they still deliver here
Terri Normington . 2021-06-19
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Fantastic food every time. The best around. Everything is absolutely spot on from the staff to the peking sauce. Even the delivery is really fast especially the guy in the grey golf. Unbelievable service. Highly recommend this take away
Mark Williams . 2021-06-04
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Just had an amazing meal from Far East again it’s the best Chinese takeout we no by far all the staff are lovely and friendly. The food is by far restaurant quality and faultless service every visit. I have a gluten allergy and the Far East has always catered for this. Amazing takeaway. THANK YOU ALL
Jennifer Hayes . 2021-06-04
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Brilliant Take Away this one. Great Food. Fast Service. Good Prices. They do deliver locally too. My favourite take away
RodBromiley . 2021-05-31
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THANKYOU so much for all the wonderful meals you have delivered to us each week during the lock downs. They are delicious, the delivery men are so polite and friendly even on the cold , wet evenings. And to the lovely lady who takes our orders. A very big THANKYOU
Christine Whorrall . 2021-04-15
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Wont be ordering again Chicken balls and sweet and sour needs to have more sauce. Curry was tasteless unless you like deodorant flavour .salt and pepper ribs was nothing like what they should be deep fried with batter rubbish is all I can say. To top it off it was cold and we only live local
Steven Wharf . 2021-03-20
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Really Impressed. Have had a few meals delivered from here and can’t fault it. Excellent food, delivered on time and hot! Highly recommended
Ian Dutton . 2021-01-15
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Great food and the staff are very helpful
Peter Hough . 2021-01-11
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I have been using this service for the past couple of years. I have had a couple of issues which have always been solved immediately. Yet tonight I called at 5.03pm to place an order for 6.30 which didn't arrive at 7.25 he arrived I asked the driver has this been in the car for 25 mins even though they are 5 mins away he replied yes I have refused order as this would be cold along with the lies of previous phone calls saying it was on its way. Honesty should be priority whilst speaking with customers.
Sharon Ingham . 2021-01-09
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With the sudden announcement of lockdown for New Years Eve the previous day I rang and made an order for collection at 7.30pm NYE as on a normal Saturday night I can constantly ring to get through as they get so busy. It was definitely the right thing to do. Order was ready and perfect. We always order the same things but that’s because we enjoy them so much, between us we had special fried rice, chicken Foo Yong with curry sauce, king prawn curry - all huge portions, with sausage and chips, salt and pepper chips are always brilliant. They also deliver locally for free. Can’t wait for lots more takeaways from here in 2021 31st Dec 2020
dancingdhd . 2021-01-07
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Have used for several years. Excellent food and excellent service.
John Owen . 2020-11-14
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Excellent meal and good portions
Shiela Hayden . 2020-10-04
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best Chinese I’ve ever had, talking from a man who’s trekked the Great Wall of China, I know me Chinese food it’s a yes from me and the wife’s family the browns different gravy ❤️
Robbie Gaine . 2020-10-03
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Best Chinese in Chester hands down! Delivery is always within a reasonable time frame and the food is always piping hot, full of flavour and generous portion sizes
Jon Green . 2020-09-09
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Disgusting. I had to spoon 10 spoonfuls of oil off the top of my son's chicken curry and my prawn with veg was in a sauce that was reminiscent of brown water
nigel herbert . 2020-08-08
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Had a Chinese from here a couple of nights ago never again. sweet and sour, the chicken was chewy there was hardly any sauce. The salt and pepper ribs were disgusting don't think it was pork we didn't recognise the meat, had some sort of horrible coating on them, nothing like salt and pepper. the char sui rice was non existent with meat mostly just fried rice. avoid!!
deb wharf . 2020-07-17
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Recently gone back to a far eastern menu having got fed up of curries burgers and kebabs. My local takeaway has once again provided our family with a freshly cooked and delicious meal delivered in record time and less than half projected time. Food was incredible as last week and I am having to fight the urge to eat from there every night😁😁😁 highly recommended
Graham Ford . 2020-05-30
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Just had a lovely meal, delivered in half the stated time, really enjoyed our meals, missed this during lockdown, such a treat xx
Elaine G . 2020-05-24
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The best Chinese takeaway. Always fresh, hot and tasty.
Ashley Vaughan Pearson . 2020-03-15
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We use this takeaway every week. I’ve never had a bad meal. Love the green Thai curry! Highly recommended!
Audra Waite . 2020-02-27
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Used this place twice now really good will be going back for more :)
Tanya Williams . 2019-12-14
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Best take away in the area. Will defo order from here next time in the area. Curry is a must and so so tasty 😋 yum yum yum all the way cheers guys
Chris . 2019-12-05
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The food is always really nice, great for locals or anyone, highly recommend- great staff menu and service also really quick and delicious.
Charlie5Smith . 2019-10-29
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Food it unbelievable! It is the best chippy that I have ever been to personally and would recommend the salt and pepper chicken.
James Daly . 2019-07-31
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Amazing food and great choice, definitely my new favourite take away. Great for seafood lovers and reasonably priced
Kathy-ann1984 . 2019-06-10
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Reliable and tasty takeaway . Never fails us. Fav Friday night treat.
Jacob . 2019-05-24
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Very tasty food. Changed hands about 7 yrs ago. Bad experience at that time put us off going again, but glad we did. Lovely chow mein. Will use again.
L . 2019-05-20
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Order completely wrong and when I ring back there not interested. person quick to take order over the phone... please check order is right before hanging up. Rang back to ask why and no answer!!!
Charlene Bride . 2019-03-08
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great prices, great portions, great tasting food. what more can you ask for! one of the best in Chester.
CM L . 2018-06-25
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Great service, fantastic food well recommended.
Dean Spencer . 2018-05-28
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Ordered crispy shredded chicken which wasn't crispy at all but quite slimey. The salt n pepper squid rings are also pretty saggy and sorry. In the process of finishing them off in the air fryer and the slimey chicken is hopefully going to crisp up in the oven. Gave a 2 star rating as the bottle of Pepsi has nothing wrong with it. I will never order from here again.
Boogger0 . 2018-03-04
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In a way this is a bit of a mixed review for us. We have used this takeaway an awful lot since moving into Saughall 4 years ago & have put an awful lot of business their way. The problem is this, their customer service skills are shockingly non existent!! Only 3 times out of the 4 years have we had an issue but the issues have been enough for me to call in. Each time I have been reasonable (never made a song & a dance) but the owners need to seriously step up & apologise at the very least when something goes wrong. You do not even get this. The first 2 complaints took place around a year ago & both on the same night. The driver substantially over charged my son at the door. I rang in, the lady said she would sort it & send the refund back round with the driver (this never happened) on the same night I ordered a portion of cod for my 1 year old daughter. I unwrapped it & was shocked to see/find wire mesh made into the batter. Clearly I had not tampered with or done this myself. It's was part of the fish/batter. The lady said she would refund this and have the driver pick it up. This did take place but no offer to resend anything else (Clearly my child was without a meal now & I wouldn't have expected a freebie & still would have paid but I never even got that opportunity!) I instead had sort something for her else where. It's not like I had reason to believe this was going to be a regular occurrence after using them for sometime. Tonight I ordered for the whole family. I had something different. The chicken was partially uncooked in places. I rang up. Received no apology whatsoever. I wasn't even sending the meal back or asking for a refund. Infact I was giving them the heads up not to serve it to anyone else. The owner advised he wanted it back & the driver would collect, bringing a refund with him (just for my separate order - as I advised it was only my meal affected). Again, the owner was cold & stern (I rather imagine it to be like getting blood out of a stone when having dealings with him). He advised the chicken is bought pre cooked and this was not possible. I advised him this did not mean a thing. No apology, no offer to re order something else as opposed to having a refund. I then overheard his driver interrogating my son over the meal & wanting to check it on the doorstep, to which I then intervened!! The driver then left, leaving the refund & I rang the owner back to advise what disgusting customer service they have. I also advised them to check their books as to exactly how much business we had put their way over the years, because they certainly will be having no more now!!!! Absolutely disgusting & shocking behaviour from any restaurant/takeaway. Fingers crossed I don't end up with food poisoning (I'm hoping not, as I think touch wood, I only consumed one small piece of chicken before noticing)!!
Stacy Ryan . 2018-02-22
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Great tasty food. Better than a lot of other Chinese takeaways in Chester
Jack Titlow . 2018-02-07
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Always friendly and enjoyable 👍
Justine Williams . 2018-01-28
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Friendly quick and good chinese food
R H . 2018-01-12
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SHOCKING CUSTOMER SERVICE Placed an order , tried to pay on card , cash only tonight I was told “ you want to cancel your order yeah , ok bye “ Couldn’t get me off phone quick enough DRGONS DEN “ I AM OUT “
Gary Greathead . 2017-12-08
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One of the best Chinese I have had really nice.
andrew wilson . 2017-10-11
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Nice, inexpensive Chinese food. Fast service and tasty meals. Have had great food here dozens of times
Matt Minnis . 2017-08-22
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Was pleasently surprised. I didn't think it was going to be good but it was very good. I had chips and curry in a tray
phil baxter . 2017-06-15
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Best takeaway for miles food is delicious, extremely fast delivery. in a word excellent ,
Wayne barber . 2017-03-17
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Decent enough food at a fair price
g h . 2017-01-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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9245 Opinions
Here for lunch on a Friday during half-term. The place was absolutely packed (like it often is during weekends and holidays) yet the staff did an amazing job of keeping things ticking over - - food brought out in decent time - pushing out easy to fulfil orders quickly so you don't end up waiting 15 minutes for a coffee - cleaning tables and dining areas at acceptably regular intervals - emptying the bins every 10-15 minutes - keeping table service open - kids colouring sheets and crayons stocked Considering how packed the place was, it was a miracle that everything was chugging along. Well done!
1556 Opinions
What a fabulous pub, we had the roast beef dinner today it was gorgeous, we will definitely be back, the girls who work there a really nice they make you very welcome 😃