Fallones in Belfast

Pure muck. Steak burger was hunt the onion and red sauce. Cold. Burnt. Grandsons chicken fillet burger was much the same. My burger went straight in the bin. Paid £13.50 for rubbish.

I ordered this last Sunday, the family had such a feast, we really enjoyed, pizza proper good, dips large and not stingy, chips were real proper chips as I call them, ordered tonight through Uber eats and waited 2 hours and didn’t even give me dips, manager was off but answered my call and was lovely, I will definitely go back but I will never go through a 3rd party app again, it really let the restaurant down, I only ordered through that app because I had no cash, however you can order directly from their website and probably get a better delivery, Uber eats suck, try this place it’s good but please order directly through them, no cash? Then I discovered u can order directly through them, proper belfast pizza, proper chips, very nice, shame about the third party delivery services letting them down, won’t do that again

DO NOT ORDER OF THIS COMPANY! Assistant manager is nasty and so is their customer services. I ordered 2 churros and both came wrong. Delivery driver doesn’t wrap and the door and the food is left outside and it was freezing.

I am not usually one to complain about food as I know people have their own taste and especially at the minute, places are finding it a bit difficult. However we received very poor service tonight from this place. I rang to make an order and was told it would take 15 minutes. Once I arrived I was informed that the chefs had not made the food yet- I would have overlooked this if it was very busy but I was the only one there. A 40 minute wait for food and when we got home the pasta was far too spicy (I usually like spicy food but even I couldnt eat it!) and the burger was a plain patty and bap- no salad, sauce anything! When we rang up to complain we were told this is how their food is made and I wouldn't have minded that if it wasn't for the fact that they completely glossed over the 40 minute wait after they had told us it would be 15 minutes! I definitely wouldn't recommend this place and would advise people that if they are making an order from here be VERY specific about what you would like on burgers etc!

I ordered a dessert to be delivered to my work to keep me going through a long shift. I had noticed that the order was running late, so I called to ask for an update on delivery. I was in work until 11:30pm so I wasn’t in a rush but hoped it was ok for delivery. A girl answered the phone and said that the delivery man had gone to the house but I wasn’t at home. I explained that my delivery address was not a house, it was a commercial premises in town with no surrounding houses. I heard a mans voice start to shout angrily in the background. He came to the phone and proceeded to be verbally aggressive towards me stating “some foreigner” answered the phone and said she was me and I was out of the country. I asked him to calm down, I wasn’t annoyed, I was simply making an enquiry. I tried to tell him that the address provided (that was I front of my on my computer) was not in a residential area so he must have gone to the wrong address. He persisted to talk to me aggressively. I felt very bullied and intimidated as his hostility was completely unnecessary! I asked to talk to the manager who wasn’t a lot of help. He told me the customer is always right but continued to say that although he heard how I was spoken to and that it was out of order, I must have been rude to deserve it as the man in question was usually a nice man. These people are bullies. If they talk to their wives, Mothers and daughters the way I was spoken to, they should be ashamed of themselves. Avoid at all costs!!!!

We had a sandwich and coffee at Fallones, was as good as I have had in a long time. Service great and very friendly. They have just reopened lately , taking over from previous great wee café. highly recommend it and you will be surprised at the extensive menu.

4 of us had 10 inch pizzas out of the new Fallones on the Whitewell Road and it was molto bene (very good). I had the Pisa which was various meats and balsamic onions which was first time and not the last. My wife had the vegetarian delight with a garlic base which was very tasty. All the bases were medium thick ess and not greasy just enough tomatoes. My daughter had the Turin which is a margarita again good base and piping hot. My son had the Rome pizza which is very spicy with chilli sauce base, jalapeños, spiced chicken, sweetcorn and peppers. Very different flavours of pizza which we all liked, no leftover, piping hot and very reasonable cost £30 for the lot. The staff were helpful and friendly and nothing was an issue even helped me with the app for my phone. Didn't get to try all the sweet stuff maybe next time. Eccezionale (awesome)

We went her for dinner tonight got a garlic pizza $2.90 and a Genoa $7.80for a 12 inch This rates up there as one of the best i have had ( and this is my go to food) was done to perfection great amount of topping as well . If you the chance try it . NOTE THIS IS TAKE AWAY ONLY