Based on 236 opinions finded in 2 websites
Based on 236 opinions finded in 2 websites
Nº 399 in 1366 in Kensington and Chelsea
Opinions
Delicious breakfast and amazing service throughout the day - many thanks to Kaled for his attentiveness!
Victoria Appleton . 2024-11-15
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Khalid was fantastic at helping us with the John Lewis event at the hotel! Thanks again
Katherine Roberts . 2024-11-15
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Good food, a lovely atmosphere and absolutely stunning interior! I really wish I lived closer, I’d probably pop by everyday then
Viktoria Moskalew . 2024-11-15
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There are a lot of cool coffee shops and it’s all about the ambience and the barista to make the coffee and the experience feel better to come back again. And Khalid barista has created the warmth to the customers and my experience here. It has brought me back again and again to see his nice smile and kind eyes - who pays attention on the small things with an eye on the big things to take good care of the Eve’s customers.
Misu Nguyen . 2024-11-13
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After feeling quite stressed about where to sit and study or with food, our waiter Khalid eased that super quickly, he was so accommodating and friendly and made our experience of this place delightful! So welcoming and smiley
Aleeya Lone . 2024-11-13
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The interior is lovely and calming , the greenery and music add so much to the place but , nothing beats the lovely service . I was served by Khalid and he was very lovely , welcoming and helpful when it came to my order and choices .
hana abu elkhair . 2024-11-11
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The cutest place ever with amazing food and staff- our server Kahlid was EVERYTHING.
Romy Bavli . 2024-11-10
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This place is perfect for everyone who loves to have a good snack and also likes to take pics as this place is so cozy. Khalid, our waiter, was so sweet. He looked after us the whole time and was very thoughtful and nice. When we are around again, we would love to come here again.
Chantal Zörner . 2024-11-10
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Fantastic experience! The pizza was outstanding, the wine perfect, and our waiter Khalid provided exceptional and friendly service. We'll definitely be back! ⭐⭐⭐⭐⭐ Thank you Khalid!!
Sophie SchwammDrüber . 2024-11-10
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Khalid was so lovely, will definitely come back!
Amanda Sasha SYJ . 2024-11-10
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Amazing food and our server, Khalid, was so lovely and welcoming!
Mollie Hirschheimer . 2024-11-10
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food was phenomenal and server khalid was so friendly and helpful
shande o'connell . 2024-11-10
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It was amazing !!!! Khalid was our server her was absolutely amazing and very kind👍👍
Saoirse Kent . 2024-11-10
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Amazing service. Food 10/10 Defo recommend
Ciara Frawley . 2024-11-10
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Super dinner!! Our waiter Khalid was excellent help and so friendly
maya h . 2024-11-10
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Khalid is awesome. Very friendly and helpful. Love it!! Amazing
Zufizah Jasman . 2024-11-09
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I had a great experience and amazing service with Khalid, with the great recommendations
Tobi Olomo . 2024-11-09
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Amazing place for coffee or drinks (happy hour!) And Khaled was great and helpful! Definitely going back.
George Sifonios . 2024-11-09
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Khalid was great! Kind and personable
Erin George . 2024-11-09
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Thank you Khalid! Had a little solo date and adored the experience. Food was amazing and the drinks were perfectttt!
Lea Levin . 2024-11-09
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The guy at the front of the house and bartender today was in a super rush for some reason when there are not busy when we came in, we just sat at the table and asked what we wanted already and he came to us twice while the other group that sat before us still didn’t have to order and then again when another Asian table comes he goes asked them first while the European group take a seat first but he let them enjoy their moment first not rush into it, But food and the atmosphere are ok.
Naphatsorn Namprasert . 2024-11-09
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Khalid was super helpful and hospitable towards me! Was a lovely venue too!!
Eden Defar . 2024-11-08
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Kalid had the most amazing customer service! Made our experience lovely
Jessica Brave . 2024-11-08
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Khalid was absolutely amazing!!! A great space to just work and catch a great vibe! Will be back!!
Anastassia Adomako-Mensah . 2024-11-07
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me and my partner were looked after by Khalid and he was so efficient so kind and made our experience 10/10. big thanks to khalid!!!
Maisie Rintoul . 2024-11-07
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Had a great experience here, food was great and we were treated very well, by Khalid in particular
Sam Pashley . 2024-11-07
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Great food, great ambience! Khaled was an absolute gem
stuvi krishnan . 2024-11-06
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Khalid was extremely helpful and provided great service!
tanisha krishnan . 2024-11-06
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Great cocktails and pizzas. Khalid was a was very friendly and helped us with the food choices.
Dushyant Karnik . 2024-11-06
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Lovely food, lovely atmosphere & super chilled. Khalid served us and was also just as lovely. Perfect week night dinner & good music too
Joel Devlin . 2024-11-06
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Amazing experience. 10/10 service. Khalid was the best ✨✨
Chloe Cole . 2024-11-06
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Amazing pizza!! Especially loved the service + spicy margs from our server Laura, will definitely be returning!
Lexie Mcdonald . 2024-11-05
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Weird spot for a pizza but I am always on a mission to find London’s best pizza. Saw this place on Instagram and it looked good. Short review: not worth it, average at best. FOOD Pizzas are supposed to be New York style and I was excited as I just got back from eating pizza in NYC. But no, this is not a tasty vodka sauce pizza or a good pepperoni. I’d give it 6/10. STAFF/SERVICE Super unhelpful staff who prefer to chat in the back than serve customers. No friendliness, no helpfulness, nothing, just the basics. Well basics for me means no service charge. ATMOSPHERE/LOCATION Perhaps the strangest thing is the location: it’s in a 4* hotel on the busy Cromwell Road inside their lobby. It’s a weird setting being in couches and eating pizza on small tables, we didn’t particularly enjoy it. My partner complained about the strong smell of perfume which was abundant throughout the venue also. CONCLUSION: Instagram fad, won’t return. Go to Franco Manca down the road and it will be better and cheaper. Or go to Alley’s Cats for proper New York pizzas.
Nico M . 2024-11-04
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The first picture of the meatball pizza is from their Instagram. The second picture is the pizza we got. With hints of meatballs I guess? But for £19?!!?? Service was rubbish too. Super disappointed
Tess L . 2024-11-04
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Khalid Rocks!! Top 10 waiter I’ve ever met. He allowed us to enjoy a final drink before he had to shut the bar and let us use a actual glass for our drink
Nick McG . 2024-11-03
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Khalid was literally the best! We will be back for sure!
Ems Yoga . 2024-11-03
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Terrible experience, 4 salads with three leaves crossed and a bit of sauce, let's not talk about the bloody mary watered down and not even seasoned well at a cost of well 9 pounds with the addition of 3 pounds for tomato juice... Let's not talk about the bill a total of 105 pounds…
Tatiana Casian . 2024-11-02
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EMBARRASSING! We did the lunch formula taking only 4 salads (cesar salad and classic mixed salad) and a drink each. We waited at least 20 minutes to be served, when the dishes finally arrived there were 4 salad leaves with little dressing and some stale croutons probably from 4 days before. The mixed salad was certainly one of the packaged ones. We paid a whopping 31 euros each including tip, already included in the bill... I attach photos
francesca acquarone . 2024-11-02
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Fantastic service from Khalid super friendly and beyond helpful :)
Shannon Corry . 2024-11-02
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Amazing time visiting!! Khalid who looked after us was fantastic there was nothing to much, we enjoyed our time here so much good was fantastic, the decor is super cool and the service was flawless!
jessica olds . 2024-11-02
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Khalid was amazing 10/10 service.
Negs Noori . 2024-11-01
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Came here with a friend to study and have a matcha, please keep in mind that if you're coming to work there is a very limited area where you can use your laptop! We came early to get a seat. The hotel and cafe itself is very beautiful with a lovely atmosphere, large open windows and nice music. I had the matcha latte, it was decent.
Cristina . 2024-10-29
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Thank you for everythings, good place, good food and thank you Khaled for your smile and service !
Nworba Contact . 2024-10-24
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Thanks for this moment Khaled !
Benjamin Delaplanche . 2024-10-24
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The pizza was one of the best Ive ever had. It was amazing. On top of that , our server I believe his name is Ayman offered us really good service from the moment we entered until the moment we left. Will definitely recommend to friends and come back👍
Real GS . 2024-10-20
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Just had a bad experience in here. Staff not allow me to sit and drink my coffee and finish cake even when there were a lot of people can sit except me ??Such a misunderstanding
Thanh Nguyễn . 2024-10-20
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Amazing dining experience. Ayman took great care of us and offered the best service we've ever had. Will definitely be coming back!!
Aya Faraj . 2024-10-20
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“What a gem! The Nutrono pizza at EVE X Proper Slice is unlike anything I’ve had before. Plus, they have over 20 cocktails, and Aman behind the bar is a true mixologist. Loved the brownies and smoothies too! Will definitely be back soon.”
Janil . 2024-10-18
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While the ambiance and atmosphere are really nice, unfortunately, the service was extremely disappointing. We waited 30 minutes for drinks, only to eventually go to the bar and get them ourselves. After that, we waited another 20 minutes for our food, and when it arrived, there was no cutlery provided. We had to chase staff multiple times for both food and drinks, and ultimately had to go to the counter to pay because we were afraid we’d be waiting even longer. It’s a shame, as the experience didn’t match the quality of the environment.
Chiara Bavarella . 2024-10-17
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I was here for dinner yesterday and everything about Eve is exquisite. From the food to the staff, particularly Khalid, I was impressed. Would defo return
Rachel Best . 2024-10-14
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Khaled was very hospitable and lovely. Amazing atmosphere
Em Spring . 2024-10-13
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Amazing food, amazing atmosphere and amazing service. Khalid especially was a great server 👌
James Lugassy . 2024-10-13
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Khalid was excellent, the staff really looked after me from John to everyone!
osi o . 2024-10-13
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The place and atmosphere was really lovely. We were served by Khalid who was amazing! Very nice and accommodating to our needs and requests 😊
Ola Lepka . 2024-10-12
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I love this place! The atmosphere is wonderful, and it smells amazing. The staff is incredibly friendly, and I had such a great experience. I celebrated my birthday there. Special thanks to Khalid for the excellent service!
Duygu Saygı . 2024-10-12
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Khalid was an amazing friendly waiter, great service and atmosphere
Özge Süvari . 2024-10-12
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Khalid was amazing thank you for all
Onur Çetinkaya . 2024-10-12
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Thank you so much for everything, Khalid was very friendly and helpful. It was a great birthday night !
Öykü Dikmen . 2024-10-12
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I love the place. Khalid was great. Thank you man.
Şamil Ek . 2024-10-12
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Holly made me the best hugo spritz!!!! We love her and this place.
Molly Agnew . 2024-10-09
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Holly made me the best Hugo spritz I’ve ever had
Katherine Kenny . 2024-10-09
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Great pizza at very fair prices.
Nigel Owen . 2024-10-06
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This is the place to go if you are ever in the area. The food is delicious (especially the pizza!!). Aside from the food, the atmosphere is very welcoming and our server Ayman made sure we had the best time😊😊 Can’t wait to come back!
Kauzar El Habti . 2024-10-05
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Holly is amazing! Her attention to detail and ability to take charge ensures everything is handled seamlessly. Wonderful customer service!!
Benjamin Steven . 2024-09-30
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An absolutely superb experience here all thanks to the amazing barista, Holly. Best flat white I’ve had in London! Cant recommend enough
Alexa . 2024-09-30
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The food at this place is very good we shared a pizza, wings and salad between two. The service, whilst they were very nice, was a bit inattentive and I had to go up to pay at the end as couldn’t get their attention. Also, slightly off atmosphere with a lot of people working on laptops in the restaurant which kind of killed the vibe a bit.
George Davies . 2024-09-29
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Popped down for a quick breakfast before heading into the city for the day. Holly at the cafe was super chatty and served me a quick yet tasty breakfast.
Alex Rogers . 2024-09-23
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“EVE X Proper Slice is hands down the best spot for pizza lovers! Their margarita and New York pizzas are simply to die for. The ambiance is cozy and perfect for a chill evening. Aman, the bartender, made the experience even better with his friendly service and amazing cocktails. A must-visit!”
Jishan Lakhani . 2024-09-23
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Love finding new spots for matcha and Holly our barista did not disappoint so much energy and happiness at 8am, made our morning
Laura Mear . 2024-09-23
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Been here a few times while on a trip to London. Was served by Holly. She is so lovely. Talkative, quick and sweet. Overall, great experience. Lovely food and coffees.
Lauren Jordaan . 2024-09-23
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Super chilled place in central London ! Nice garden and good pizza 🍕
anna caltea . 2024-09-22
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We enjoyed a delicious meal at EVE in Kensington at the Ember Locke hotel. The great cocktails, salad and terrific pizza were just part of the experience. Patricia (originally from Malaga, Spain) was our exceptional host. She is a truly delightful person, with warmth and kindness galore. We immediately became friends :) We’ll definitely be back for more!
Bruce Brandfon . 2024-09-21
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Delicious food, beautiful room and garden, excellent drinks, customer services second to none. Pizzas were great, pasta al dente and wonderfully seasoned, seasonal salad crisp and fresh, deserts light and sinful. Holly and Patricia were beyond helpful, welcoming and made the experience as wonderful as it was
Patrick Armstrong . 2024-09-21
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Came here for lunch & a cocktail the other week. LOVE the new menu. Staff were really attentive and lovely to be around, big thank you to Patricia. Will be back asap!
Cerys Burton . 2024-09-20
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Such a cozy atmosphere with delicious pizza and nice coffee! Definitely a must to visit!
Bogdan Spinu . 2024-09-14
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I recently had a fantastic dining experience at this restaurant that offers a wide range of options. We decided to try the giardiniera pizza, and it was absolutely delicious!!! Our waiter, Aieman (hope I got that right!), was wonderful. He took the time to explain the menu options and recommended a dish based on our preferences, which made our experience even more enjoyable. The customer service was 10/10!
Diego Santos . 2024-09-03
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Great pizza! Better than alleycat. The venue is also quite nice and the staff are friendly.
K S . 2024-09-01
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The atmosphere was amazing but I dissapointed about the how poor the menu is. You do not have any options after 11 AM for breakfast not even granola.. I could only get some leftover pastry’s and coffee. First we sat somewhere and they said if we are not staying at the hotel actually we cannot use laptops in certain places which is not make sense. They do marketing for this place for laptop free study/work area but you cannot use it everywhere. There are limited seats for the ones who would like to work and it is a self service you need to go to tills for ordering food or drink. I feel like the atmosphere and the service level and menu was not aligned with each other. It is a shame since the architecture is stunning! I only suggest to having a coffee in this place it is very good. 👍🏽
Cemre Unlucomert . 2024-08-26
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We came here as its announced as a great place to work with a laptop. Everywhere thats available to seat are refrained from using your laptop if you are not staying in the hotel. There is only one full section that you can use to work if you are lucky. When you seated somewhere and want to order they notify you that someone will come and take your order and when ypu asked them they say its self service. Once you want to order they say you can only order 1 thing from the menu as the others are not available to serve. What kind of lack of customer service is this? The only thing that works here is the interior design. Really regretful of coming here, dont suggest anyone
Damla Sener . 2024-08-26
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I had an absolutely wonderful experience at the restaurant, and I am incredibly grateful for the exceptional service provided by Ayman. He took the time to thoroughly explain the menu, ensuring that I felt confident in my choices. The highlight of the meal was undoubtedly the buffalo wings—they were out of this world! I can't recommend them enough for anyone visiting! Thank you!
Sam Omei . 2024-08-24
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Venue very interesting if you wanna take your girlfriend/wife this is the best place to come. The blonde guy who was serving us was so nice so available
Nikhil Bundhun . 2024-08-09
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I came to Eve about a week ago. The service was excellent. Patricia took care of us, recommended us food and drink and even took the time to have a lovely conversation with us. My son have a gluten intolerance and Patricia was very helpful and understanding with him. The place is beautiful, and cozy. The pizza was delicious and the atmosphere spot on. Definitely will came back with my kids and husband, and other times with my friends. Thanks for a lovely evening Patricia!
Débora Moniz . 2024-08-08
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Me and my partner went for a drink and some food on a week day . The venue is absolutely gorgeous , staff was friendly and service focused , the food was really good and well presented and the wine we got recommended was spot on. We will definitely be back soon .
Andrea Falcone . 2024-08-08
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So I went to this really popular cafe that I saw everywhere on social media and was so excited to come here because I'm not from London. So imagine my surprise when I receive a very rude request from a server/waiter telling me to move or leave because I was using my laptop. I was very confused as everyone else in that cafe except for maybe two were using a laptop. He asked if I was staying at the hotel or if I was only a visitor, probably because he did not want to be rude to a hotel guest but instead rude to a visitor. He was wearing a cream baggy shirt and had messy brown hair. This was really disappointing because it put a very bad taste in my mouth about coming here again.
Lachlan Vella . 2024-08-06
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worst service ever, took ages for an iced latte (we decided to leave so told them never mind just to see it wasnt even being made anyway...) even the poor waiter was apologetic. dirty table didnt even get cleaned. good decor tho 🤷♀️should pay the waiter more for having to apologise constantly on behalf of others not doing their job ...
gullie sj . 2024-08-06
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Their Proper Slice collab is soooo yummy. The pizza had the perfect amount of dough, sauce and cheese. Service was top notch (thank you Alessandro). They are very accommodating to diverse dietary needs. I reserved a table in advance and asked for halal in my reservation and they had plenty of halal options available for me as I arrived. Vibes were immaculate, great atmosphere. The music is groovy and the interiors are lush. Overall I had a great meal and oh, the dessert is really fresh too. I had the cheesecake.
Moho SMS . 2024-07-27
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The best pizza ive ever had, leane was so friendly and the entire place was beautifum
Maxime Langlois . 2024-07-25
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I had a great experience here. The atmosphere is fantastic and I received excellent service from Leanne. I am confused as to why so many other reviewers are complaining about not being allowed laptops. I, for one, am glad that my dining experience wasn't ruined by the tapping of people on their laptops.
Jake Pike . 2024-06-27
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It's the first time I have tried Eve's breakfast menu as we usually just come over for evening drinks with friends, but it was absolutely fantastic. Thank you Leanne for brilliant service and recommendations :) Will definitely be back :)
Marta Ryłow . 2024-06-20
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Went there with my friends for breakfast. They have amazing customer service, delicious food and drinks. Great vibes as well. Thank you Leanne for your great vibes you gave us 😊
kat karali . 2024-06-19
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Pretty good place for chill afternoon.
Elle . 2024-06-19
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An unexpected pleasure, an incredibly charming environment with gorgeous decor, a great selection of wines (thank you Leanne for helping me give Sauvignon blanc a chance!) and a beautiful patio!
Chase Hiday . 2024-06-16
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Fantastic food, wonderful people and a beautiful space
leanne webster . 2024-06-11
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Used to be a cute co-working space, but they’ve recently implemented a no-laptop policy and sectioned off an area fit for about 5 people in total where laptops can actually be used. Laptop area was all full when I stopped by (of course) so even after ordering lunch I was told I couldn’t use my laptop despite the fact the rest of the cafe was virtually empty. Can no longer recommend this as a study spot, which is a shame because it was truly enjoyable while it lasted.
felicity . 2024-06-11
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Top quality team, super attentive.
Calvin Cothill . 2024-06-11
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Had a lovely time. Great food. Lovely staff 👌
Joanne Burton . 2024-06-10
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Amazing place, very nice food and drinks ! Highly recommend 😁
itsaan . 2024-06-08
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Well-kept place, helpful, very friendly and knowledgeable staff. The quality of the food is good and the atmosphere is very pleasant. I like to go whenever I can
Nene Costa . 2024-06-08
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Right place for an excellent brunch. Very nice place with trained staff. Recommended by a friend, I will definitely return
merolo73 . 2024-06-08
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Visually the place is beautiful, love the conservatory aspect perfect feeling of being outside but your inside. Nice vibe. But in terms of the service not great.., staff more interested talking amongst themselves rather than serving the customers… also they charge 75 p for alternative milk which is rather steep especially if you have to choose this option as your lactose intolerant, cappuccino was okay abit small and not very hot. It’s worth going for the interior, staff need to improve.
Z . 2024-06-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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39 Opinions
Been here multiple times and gotten nice latte art so many times which I appreciate because the cafe is extremely busy. Bless the staff I have seen them deal with ridiculous customers sometimes like one who annoyed me specifically who asked for extra syrup when he was making it for her after he put a pump for her then she returned and complained that it had too much syrup and they made her a new one amidst the busy rush hour, they literally just smiled and apologised and made her a new one even though she was the one in the wrong and she requested extra when they were making it for her, so strange, a lot of people were waiting for their coffee and she ruined the flow a little bit but they were so fast and I got my coffee fast even though she caused this issue whilst I was waiting for mine. Thank you for the nice staff and I am sorry you have to deal with people like her, we appreciate your hard work
2505 Opinions
The special birthday afternoon tea I booked for 6 of us was very beautifully presented. We chose the option with prosecco which was £42 per head. The food was delicious but I am very unhappy with the charging for extra tea. I have NEVER been charged for additional tea when having an expensive afternoon tea. One of the party did not even have a hot drink, but we were still charged when 3 of us wanted more tea. And service charge added. Not great value.
154 Opinions
Came to the Coffee bar today with my partner for what was planned to be a ‘quick’ snack and a coffee. Our Flat whites and cinnamon buns were delicious, however the poor service was a let down. After being sat, we were not given a menu so had to ask, which for a place like this is very poor, but didn’t really bother us. After that we got told that someone would be taking our order shortly. After multiple attempts to get staffs attention and over 15 minutes later, we had our order taken! This delay was apologised for by the person taking our order which was nice, but it was clear that we had been forgotten about. We got our food and drinks shortly after, which were both delightful. However, it then took far to long to pay. We had stacked up our plates, cutlery and cups to make it easier for the staff to take. After 10 minutes plates where taken from us with no eye contact and without being spoken to. It then took a further 20 minutes to get our bill! We had both made multiple attempts to get our bill by speaking to staff who said they ‘would be with us shortly’ but ended up not coming back. One staff member we spoke to even went off shift and had swapped with someone else. At the end of this, looking at the bill we had been charged an ‘optional’ 12.5% service charge. This wasn’t mentioned to us, and we certainly wouldn’t have paid this service charge for the service we had received. We felt that maybe we had been treated differently due to our young ages and that fact we weren’t dressed up as smart as people around us. The whole experience took us about 50 minutes total, and only about 5 minutes of this was eating and drinking. Thankfully I had good company with me. To summarise: excellent food, but not somewhere to go unless you have time to waste.