Etto's Coffee & Gelato in Carmarthenshire

The coffee was good, service was amazing and the location was just perfect. The cupcake was not bad but not great, the Madeline was ok. I will be back. Perfect experience and coffee.

Have a cup of coffee and enjoy the vibe here 🥰

Cute coffee shop. A bit expensive. I ordered a seasonal/speciality drink, the spicey watermelon lemonade but they forgot the spice and could not taste and tequila at all. However, the brownie is rich and cakelike.

Cute coffee shop. A bit expensive. I ordered a seasonal/speciality drink, the spicey watermelon lemonade but they forgot the spice and could not taste and tequila at all. However, the brownie is rich and cakelike.

Amazing strawberry mocha! Located in the Adolphus.

Amazing strawberry mocha! Located in the Adolphus.

This place NEVER D disappoints. The staff are great and you always find a nice cozy place to sit. Very relaxing. Try the Strawberry Mocha coffee. Muah!!!

Very nice quiet place in the lobby of famous hotel. Great decor. Fine staff/baristas. Coffee was just okay however.

Truly, the baristas here are so attentive, paying attention to the smallest details of their craft. Chattara, in particular, made me feel so special! They aim to ensure that you are well-served and happy. The coffee they serve is of exceptional quality, with a smooth texture and a strong flavor. The space is inviting, with many different styles of seating to choose from. It's a great way to start your morning, especially if you're staying the night at the Adolphus!

Nice environment for chitchat. We tried several types of coffees, and pastries. Among them white mocha is really good. Hot chocolate is average and little light.We didn’t like the London fog one.

The coffee was decent but the service was horrible. I ordered two drinks but apparently the baristas forgot about them, people who ordered after me got their drinks faster than I did. When I went to ask the barista about it, she was giving me an attitude as if I shouldn’t ask her about it. Both of the baristas saw me looking for my drinks but just ignored me completely. I waited there for almost 20 minutes and there were only two people who ordered before me. The experience was terrible.

Finally made it to this coffee place. I loved the fact that when I ordered the taco they asked me if I wanted the vegetarian option. I did have to ask to get served to eat here, and not to have it packed to go. It would be nice to get asked that question before ordering. But that’s ok, that didn’t bother me as much. I understand dogs are welcomed and it is so nice they have treats for them, but what bugged me is that the same person who is serving my food is the one giving the treats to the dog and then coming back serving food WITHOUT washing her hands. As a suggestion, wash your hands every time you’re coming back to touching people’s food.

This was the first luxury high tea place I have been too and the atmosphere was beautiful but what made the experience was the amazing customer service we had. It felt like a very personal experience . We had Connie our server and she was the sweetest.

I had an excellent experience at the café, thanks to Gabby and Shatara's outstanding assistance. Gabby recommended the popular pistachio latte, which turned out to be a refreshing choice on a hot, humid day. While the pistachio flavor was somewhat subtle, I still enjoyed the drink and would definitely order it again, perhaps with extra pistachio extract. I appreciate the effort to capture the natural pistachio flavor, which I know can be quite challenging. Overall, a delightful visit that I highly recommend!

Phillip was a diamond in the rough. He should be in full demand. Came from Philly first time.

Amazing vibes, coffee and food top notch

Kier was very attentive and made our drinks well. Would definitely come back.

We were in Dallas for the Ellipse and Otto’s was nearby. Our take was that if you were there for a beverage and a pastry, it was pretty good. For a full, sir-down breakfast you might consider some place else.

Nate is the best!! Love the fresh strawberry margaritas!

Such a great spot! Baristas are super friendly. Fast service...not to be missed!

I got one of the best mocha lattes ever from here. Usually I find most mochas way too sweet without some modification, but this came out great as is. The baristas were also super friendly and the sitting area inside looked beautiful!

The high tea at the French room is always such a treat but everyone here made it that much more special! Be on the look out for Alfonso and Jesus they were AMAZING! Really made it a perfect afternoon celebration! Highly recommend for anyone wanting to celebrate in style and feel right at home with such amazing people!

I had a great afternoon at rodeo bar. It was so fun talking to Dru. He’s so funny and his body tea.

This coffee shop is beautiful and it is in prime location. No matter how nice the coffee shop is the most important thing is the coffee. The coffee at Otto's is so bad that me and my wife didn't even drink a 1/4 of it. It tastes like cheap coffee that you would get from a local grocery store. I think the owner's need to go back to the drawing board on the coffee they use. I ordered a latte and my wife order a cappuccino. I won't be going back to this place.

Many food options! Great coffee

Such a nice experience every time I go in. The guy there was really super kind to me. I showed up a little before they opened and he popped out and handed me my regular order before the lights were even on. The store is clean. The food is fresh and good. The drinks are consistent and top notch. The employees are kind and happy. This is what a café should be.

Had a very pleasant experience. Drink and service wad good

FOOD INSTAGRAM: @northtx.gemz •••• 🍒 WHAT THEY’RE KNOWN FOR: connected to the Adolphus Hotel in the heart of downtown Dallas, Otto’s has tons of visitors from Dallas and out of town coming in and out as hotel guests. 🍒 THE VIBE: business casual, black, modern, basically a luxury coffee shop. 🍒 PRICE: ~$7 🍒 WOULD I COME BACK? Yes. •••• Overall Rating: 10/10 - I loved my experience at Otto’s coffee. The coffee was perfectly balanced and not too sweet. It was robust but the amaretto flavor was not overpowering. - I actually started walking around during my study session and omg it’s so beautiful! I probably wouldn’t go back to study mostly because there was no one working around me and it was more of a sit and chat coffee place. - There are SO many places to sit inside of the coffee shop and in the Adolphus hotel itself. - Only heads up is you’ll most likely not find street parking and your best bet is to pull into the Adolphus hotel garage and get valet done for $10. Tell them you’re going to Otto’s.

Had an awesome experience at Ottos! Mikael, Edgar, Patrick & Nicole was very well versed in the coffee science and very hospitable. They have a gift in not only their service of the hotel guests but also inquiring coffee minds searching for the perfect flat white. I will be back

We had a short trip to Dallas and this was the closest coffee shop to our hotel. It is inside the Adolphus Hotel. We went there 2 mornings and I have never seen so grumpy staff in my whole life, at both days. I am talking about whoever was at the register, for 2 different days. I said "Good morning", no response, I said "Thank you", no response, I said "Bye" and no response. They just looked to my face. They never smile and, never greet you as well. I am sorry that I ordered something, that's what it felt like eating there. Coming from a hospitality and hotel management background, I never form an opinion at one visit. But if this is happening twice, then it is not a coincidence or a person's bad day. Two different staff members on two different days means there is a very low standard and no understanding of hospitality whatsoever. I do not recommend this place, go spend somewhere who appreciates your business. (Ps: I had no interaction with the Barista, so this review is not about her)

Really bad service. We ordered waffles, breakfast tacos, and drinks. A few minutes later they told us that they are out of waffles and our tacos never arrived. The tea was also made (or left on the counter without notice to become) so dark that I had to ask for it to be remade. And by the way, this is after we left a big tip. Imagine what service you will get otherwise. :)

Drip coffee was stale and undrinkable. Friend enjoyed her Chai latte. Snacks were overpriced. Pleasant space.

Cozy atmosphere and very good coffee. The only cafe in downtown is still open on Christmas day. Really enjoy after my long walk.

DECENT COFFE AND SNACKS. I LIKE IT A LOT BECAUSE IF YOU DONT GIVE A F YOU CAN USE THE WHOLE LOBBY TO WORK. MID COFFE AND FOOD BUT REALLY GOOD ATENTION. TOP 10 COFFE SHOPS IN DALLAS. I RECOMEND THIS PLACE FASHO

Walked here from another hotel cause of the reviews. This is just a subpar hotel coffee bar. The breakfast taco was…not good, I couldn’t finish it. The half waffle was definitely something my high school cafeteria served, very soft and limp. Served with Mrs. Butterworths fake syrup. Coffee was very average. This is definitely not the same place I read about in the reviews. Must be under new management or something. The menu on the website is not what they serve. Barista was very polite and hard working.

Great and cozy place to have a coffee

Shatara and Edgar were awesome, so friendly and the coffee was amazing!

I stopped in by accident and found the most generous, kind and helpful team. Lucy and the other guys who helped me through my stressful morning deserve a shoutout! Breakfast was delicious too: I had pumpkin latte and a croissant. Thank you again guys

Excellent coffee and very charming and cozy atmosphere!

Had high hopes and walked from the Hyatt regency for a flat white. Quick to order but long wait. Received coffee with hot milk only. No foam or froth. Cashier agreed and said we’ll make a proper one. Returned it, Another 10 mins and he now he forgot to reorder. Almost half an hour and I now had run out of time, had to leave empty handed. Total waste of time from an unfortunate incompetent staff.

Cramped. Coffees took forever to make and weren't very good. Was disappointed. Pastries were dried out

Really nice coffee shop inside the Adolphus Hotel. Great baristas, a high quality menu, and a uniquely Adolphus atmosphere.

Awesome place to shop and eat. Gourmet everything. Take and go made meals top tier experience for sure.

First, I like the deco, it is classy and gives a warm vibe. Secondly, the service can be a bit slow during peak morning, as they only have 2, sometimes 3 staff working behind the counter to prepare the coffee, food and concurrently taking orders. Thirdly, there are some staple breakfast food options and a few pastries on view from the glass counter. Last but not least, I feel it is not light on the wallet. Will I come here again, yes, I did it twice.

Great coffee at Downtown Dallas. Cozy place and the baristas where so nice.

My favorite spot to grab coffee and work. Very quiet and so aesthetically pleasing. I love their almond croissant and iced vanilla latte

I won’t recommend this place. It changed management and coffee roaster since I last came, and the quality is night and day different. Coffee was not good. I shouldn’t have to wait for espresso to cool down to drink it. And watching the baristas work, they are clearly not trained well. I could hear the milk screaming for air drink after drink. Also, with so many great local roaster options in Dallas, you can easily do much better than Full City Rooster. Also, they no longer offer a full food menu, but still advertise the original menu on the website—not to mention in the name. Pastries were decent, but not great. And disappointing after expecting more substantial breakfast options. Great atmosphere and vibe. Lot of potential.

Does not have single origin or pourovers as advertised. However connected to the hotel which has great ambience.

Honestly a beautiful coffee shop! I got a dirty chai tea latte & really enjoyed the vibes- love how it is attached to the Adolphus!

The service is good and the drinks are good as well, but the food is not. The cafe is also overpriced, but that's expected.

nice staff but coffee is sub par also no parking

If I'm paying $6 for a takeaway croissant, plus tip for counter service, at a supposed upscale hotel coffee bar, I expect courteous, pleasant service. The woman(white, brunette) at the counter on the morning of May 11 was none of those things. Don't toss around my Almond Croissant. Don't manhandle it so the fillings pour out on to your counter. Don't have a snarky, nasty attitude. Adolphus management needs to work on their staff recruitment and training strategies. Paying customers have too many options around to have to put up with bad service and bad product.

Otto's has amazing pastries and the staff is very friendly. If they have it, I highly recommend the crostata.

Excellent coffee. Espresso was perfectly extracted. Beans had a sweetness and brightness that I haven't found in shots from other nearby downtown coffee shops. Expensive, but wonderful.

Good Coffee and some breakfast, fancy design interior

MUST HAVE While you are in Dallas

Wonderful vibe and ambiance here comes with delicious coffee and friendly staff. Really enjoy visiting here whenever I'm walking around downtown Dallas. Fair amount of seating and outlet for charging or working off a laptop. Had the cold brew with almond milk which was delicious!

One of the few places open for breakfast in downtown Dallas. It's a coffee bar with a few breakfast items. Crowded and noisy when we were there, but did the job.

Outstanding service and the place is gorgeous!! The blackberry pastry was INSANE 😋 highly recommend.

Omg the coffee is actually terrible… sad I wasted money. Got a vanilla latte hazelnut latte and matcha and all of it taste actually terrible. The espresso shots taste as if they were watered down and the burnt. Not worth it at all.

I came into Otto's Coffee beside Adolphus Hotel and I ordered the peppermint dark chocolate coffee and it is fantastic very delicious must recommend of you come to the downtown Dallas area and Sam is very friendly and very helpful employee she deserves a raise she told me about the prices sizes and recommended my coffee choice.

Best Service Ever. The Baristas are awesome and super friendly. They really took care of me during my stay at the Adolphus. I will definitely come back here next time I am in Dallas-- for the coffee AND the staff. Highly recommend anyone come here to have good coffee and warm atmosphere.

Great coffee, amazing scones, perfect service!

Overpriced but beautiful interior. Too loud at times and terrible WiFi speed, so don’t come by if you need to get work done.

Incredibly friendly baristas and an excellent pumpkin spice latte!

Good coffee, staff was super nice !

Delicious pastries and lattes are delicious friendly staff

Coffee is good (carmel macchiato), staff is very friendly, croissants are subpar (got bacon/cheese and sausage ones). Wifi is spotty.

Good coffee and croissants. Just a bit on the pricey side.

I was greeted by Barista Celina! She was friendly and got my coffee started right away. I got a sandwich and a coconut milk vanilla latte. The decor was beautiful and everything was fully stocked! I loved it here. 10/10 would recommend.

Great and comfortable place to work or grab a coffee. Very clean and comfortable furniture and friendly staff

Delicious coffee the waffles were just okay for me. Too much sugar. But they have shoes and coffee for those who don't like having the caffeine.

Cute little spot in the Adolphus for a great latte and pastry.

Got a small iced dirty chai with oatmilk! (it ended up costing 10 bucks) there was hardly any chai flavor, the espresso tasted very acidic. Honestly, I couldn’t tell if the milk had gone bad or if there espresso is just that bad. Had to throw it away. 10 dollars wasted. :(

Great coffee and cookie. Staff were really happy and helpful.

Milk foam is too hot and there is no coffee flavor almost of latte.

電源ありまくりなのがありがたい。 コーヒーは渋めだから、エスプレッソだとちょっと好みでは無い。

Very disappointing. $8 for a microwaved sandwich? Better off at McDonald's

Coffee shop inside of adolphus hotel. Nice decor. Good coffee. Pleasant music.

Great atmosphere. Serves locally roasted coffee.

Average coffee.. average price...

This place is a hidden gem. It has traditional American food. The serving sizes are quite large... so bring your appetite. The setting is comfortable and the servers were all very welcoming!

Bougie hotel, fun little spot with a nice aesthetic. Popped in for a coffee and to share a baked good with my husband. Their baked goods are from Bresnan. They are top notch. We had the orange cardamom roll.

Good Local Coffee: OCCR... friendly people; iconic Dallas Hotel, and good place to work... even has counter for "standup desk".

Best lattes ever, I thought! But they're not consistent. And at $5 a beverage or meal, you'd hope all Baristas had the same method down.

I was really starting to like this place as my new go to coffee spot as I live in downtown. However, I really felt the barista, Halla i believe, purposely made my drink bad. My latte came out whiteeee. I was so confused as to what she had made me. I then asked for another shot as it literally had no flavor. She actually charged me the additional fee even after seeing I was attempting to fix the drink she made, however, it made zero difference as it was too watered down to begin with. It was so disappointing for an $8 latte. I’m not sure if it was my race or maybe because I wasn’t dressed nicely?

Good place to hang and eat some good food.

food with real quality ingredients. i think i might become a regular. prices were fair.

Beautifully designed space to enjoy coffee.

Great spot for a breakfast in downtown Dallas. Good options of drinks and sandwiches. I had the cappuccino and egg and cheese, really delicious. And the staff is very friendly.

Beautiful food, lovely set up and really chatty welcoming staff. From the minute you walk in your welcomed. Food was outstanding and wild reccomend to everyone.

The food looks great but don’t expect to eat it because this place runs out of EVERYTHING! I asked for three different things and they were out. Not impressed!

Come for the coffee stay for Liege waffles, financiers, and all manner of baked treats. Plus, they have a good selection of drinks if you're tippling and a happy hour where it's all half off. Makes me wish I worked across the street at AT&T...

Attended a coffee cupping class. Learned that there is sooooo much more to learn about coffee, and this class was a great way to begin my learning process. Otto's is a quaint shop. The pastries are divine. The folks making the brew are wonderfully helpful, and if you stop in to make a bean purchase, the Adolphus specialty blend is worthy of your consideration. Once you've had your fill of masterfully brewed joe and amazingly delish food, head into the Adolphus Hotel for a quick tour of "The Glided Age" on full display. The visual opulence of the beautifully grande chandeliers, intricate wood paneling, and divine bar definitely reminded me of Chicago's own Palmer House hotel...and made my stop at Otto's even more perfect. I will count this as yet another one of Dallas's "hidden" gems, albeit in plain sight. And I will be back.

Was at the Goodyear Tire shop next door....

In the Adolphus. Good service. Pricey. Coffee drink not strong enough, not as good as other places nearby. Pretzel was inedible. Nice atmosphere. Will keep walking next time.

I love visiting here. The service was very friendly and attentive. The bill was reasonable I would say.

Ordered cortado, quickly prepared, good taste, helpful staff. Cafe is located in a hotel, really nice interior

I've just noticed this has closed. I used to call in now and again when I passed as I don't live near . The food you served was outstanding and the service and hospitality was great, and such a welcoming atmosphere. Sorry to hear you closed. X

Super slow. Food and coffee ok. Would choose something else next time it for a regular haunt.