Escape Lounge in North West Leicestershire

Lovely relaxing experiment friendly staff and nice choice of breakfast and Dr nks Only negative is there are no toilets in the lounge

Excellent service and excellent customer service. Every one very helpful and friendly.

Lovely food and really nice staff

Feeling rather full food was delicious and lovely drinks and greta service.

Always a pleasure to be away from the crowds relaxing before the flight! Definitely worth the price

Brilliant place and wonderful staff

Nice relaxing environment with friendly staff

Very pleasant staff, good choice of drinks and breakfast tasty.

Awful. The place is a shambles. The food can only be described as basic at the very best. Toilets out of order make for a walk all the way back to jd sports. The one and ONLY positive from my horrific experience today is your member of staff called Audrey. Pleasant, helpful laughing and smiling. Which is the polar opposite of my experience in here today

Audrey was a star very friendly and efficient in her activities as host and waitress

Excellent food choice. Staff lovely and helpful

Lovely friendly service. Very clean and relaxed.

Great atmosphere, great food and service.

First time using the Escape lounge. Will definitely book again. Lovely relaxed atmosphere and food and drink all good too! Lovely start to our holiday!

Friendly, helpful, accommodating staff!

Great experience, excellent quality food and drink offering, attentive service

Lovely food , service was good they took your plates away promptly and was very courteous.

East Midlands- my favourite escape lounge. Lovely staff :)

Lovely staff and so friendly and welcoming the food and service was 10/10

Breakfast food was really nice. Kathy was very attentive and helpful, would recommend as a goof airport lounge

Unfortunately the food was lukewarm warm the bread buns was nice and fresh

Lovely pee flight relax Kathy was very attentive and friendly

Lovely breakfast. Staff really nice. Alcohol choice slightly limited

Ist time using the lounge and absolutely loved it. Great food choice, bucks fizz on tap and very friendly staff. Will definitely be back. Thank you

Regular user of EMA lounge to start any trip off in a nice relaxed way. The menu changes seasonally and is usually good - it can look ‘picked over’ at times, but the staff are always on the lookout and refresh dishes regularly

Had a great time before our flight food amazing, staff friendly especially Audrey!!

Lovely friendly lounge With good food and nice cold beer

Lovely chill before our flight The draught fizz was flat and also pump tonic would be nice if the tonic was cans and fizz from a fizzy bottle but Kathy was lovely and friendly x

We always choose to come here before our flight as is great service, good choice of food and wonderful staff. The red Thai red curry was amazing!!! Food varied and kept well topped up. A special thanks to Cathy, who is great and chatted to us, checking everything was ok. We remember her when she first started here two years ago! Still always smiling!😊 Thank you everyone there! Keep up the great work and friendly atmosphere at East Midlands Escape Lounge💯, 👍

Service was excellent from the time we came in until we left. Really friendly person at reception . The food was tasty and with a good variety of hot and cold selection. Cathy, who was handling the food was lovely and also very friendly. The bar was well stocked , with the kind gentleman was very happy to pour any drink you wanted. Would definitely visit again and also recommend .

The whole of the staff were polite and friendly, the food was well cooked and good quality. The atmosphere was bright and cheerful and the cleanliness was excellent I would highly recommend this lounge to anyone travelling from East Midlands airport Thank you for a lovely start to our holiday

Lovely relaxed atmosphere to get you ready for your travels. Friendly and helpful staff

Very relaxing, nice level of music, we flew to have the breakfast buffet, very nice indeed, good quality produce and was replenished regularly. Good selection of drinks too. Staff very helpful and friendly.

Very friendly and great staff, Food choice is good and is regularly topped up.

Very friendly staff, all food was hot. I was in between 7am-9.30am and the breakfast was delicious. Comfortable seating area. Clean and tidy. Staff going around cleaning tables at all times. Best lounge I've been in so far

Always great service and food/drink

Very relaxed atmosphere friendly staff

Excellent food and excellent service. Very friendly staff. Overall a great experience

EXCELLENT VALUE FOR MONEY. FOOD IS EXCELLENT! STAFF ARE VERY FRIENDLY AND VERY HELPFUL. MANY THANKS

Very welcome for a busy traveller. Nice staff. Very polite. Big smiles always a welcome sight.

Superb start to any holiday, plenty of everything and certainly beats the hustle and bustle for seats! Great service, Cathy was friendly and welcoming!! Thank you.

Excellent service jane was excellent in helping us will differently be coming in next holiday

Very nice lounge. Staff very friendly and helpful. Food afequate, and good variety of breakfast dishes, fruit cereal cooked breakfast.

Travelling to tenerife as a female on my own on 8/11/24 really enjoyed my stay in the escape lounge at EMA, food was good and was replenished quickly, staff were polite and very courteous, well worth the money when you think how much you would pay for food and drink at the bar ....there was a couple of groups in but they were dealt with professionally when asked to keep it down as holiday excitement seemed to be getting the better of them, but the staff were brilliant and the cool calm of the lounge was not not lost, so thank you 😀

As always service is good and its always nice clean and well stocked

Nice and comfy,staff very friendly,zFood choice is very good

Great visit, they had even reserved us a table! Quality food & drinks, we will visit again

Good staff lovely food very relaxing

Amazing.. quiet and relaxed.. food was nice and warm... would definitely use again 👍🏻

Very good value for money, highly recommended

Amazing food and service !Kathy was adorable and very friendly staff there !Thank you very much for your amazing service ! xx

Very friendly and helpful staff provided gluten free food

Food could have been slightly hotter but all in all no complaints

Nice relaxing lounge, great selection of food and drinks - a perfect way to start a holiday!

Lovely help and service from Cathy, a very friendly lady.

Good service, nice food and drink +++

Gabi and Debbie are great hosts at the lounge . They spoke to me as if they knew me their personality Shone through, when the manager rocked up I said about them and how good they are x

Great relaxing lounge - very nice to speak to chef Michelle

A very pleasant visit prior to our flight from East Midlands Airport. The range of drinks and quality of food was excellent. All of the staff were very pleasant, friendly and helpful. Would recommend the lounge to anyone. Thank you.

Excellent. Food nice and fresh at 5:30am. Good choice of drinks. Staff lovely

A very nice lounge with a good selection of food and drinks. Clean and comfortable and exceptionally friendly service.

No toilets, nearest ones shut for refurb and next ones shut for cleaning. Diminished the experience

Lovely food, nice and peaceful, friendly staff couldn't do more for us if they tried.

Lovely greeting by the reception lady. Porridge was fantastic and so was the cooked breakfast apart from the bacon which was a tad salty but cooked to perfection (crispy). We always use this lounge everytime we travel from East Mids just makes the start of our holiday.

Lovely relaxed atmosphere, excellent service by all staff, fantastic selection of breakfast options available. Always use the lounge before travelling as its such good value for money.

We book everytime we fly, great staff especially Cathy, relaxed atmosphere nice food.

Very clean lounge, staff are always kept busy everyone chipping in to keep the place tidy. The choice of food is limited to what I have experienced in other lounges for the same price, no eggs other than scrambled, no mushrooms and no toast. Saying that, what was available was fresh and hot. Good selection of drinks, cold and fresh serve yourself was well stocked. Would use again, thanks for the experience.

Great place to start your holiday. The staff were very polite and friendly very professional

Wide selection of food and drinks Staff friendly and helpful

Best airport lounge I've visited. Lovely atmosphere, food is very good and the staff are lovely.

Cathy who serves at the bar is amazing!

Really nice place to chill before your flight. Attentive pleasant staff. If your on your own it certainly makes sense to book the lounge.

Always friendly staff . Food good . Relaxation before travelling

very kind lady on the front desk who helped me check in - i’ve not used my card to check into a lounge before and she was so patient and helpful, even through me being completely brainless! thank you :)

Nice , relaxing start to our holiday . The staff are lovely and helpful .

Being in the lounge is great - quiet and relaxing, a fab way to start your holiday. Would definitely recommend the lounge to everyone.

First time doing the escape lounge ,very impressed

We always use the escape lounge as its quiet. Only downside today was the bread was dry and bacon overdone

Brilliant staff Audrey, Cathy,Helen,Roberto and all the kitchen staff thank you for making me feel welcome before my flight

Excellent service from all the staff, great selection of food

Great service very attentive staff lovely experience

Very clean , food piping hot . Value for money

slightly over-zealous plate clearing (would be nice to finish eating first!!) but overall good value

Lovely and relaxing, and Paddington enjoyed the marmalade croissant 👍🏼

Always a warm welcome and friendly staff.

wonderful service from izzy, cassie, helen, debbie, cathy and matt brilliant chefs michelle and yonas!!

Lovely food & staff, very clean. Highly recommended

Lovely welcome and breakfast was delicious. Would highly recommend to friends/family and would definitely come again.

Cassie ,Cathy and Debbie where brilliant at there job smiling and it's a nice place to relax 😌 😊

Good food, great customer service. Well worth paying the bit extra.

Lovely food on offer, both hot and cold. Tables cleared straightaway with a smile.

Great place to start your journey

Hum.....well, we thought we would treat ourselves as it was our wedding anniversary. There is a good selection of breakfast available. Cumberland sausage, bacon, potatoe bites, tomatoe, beans, scrambled egg.... Although these were quite cool and not piping hot, as you would expect when you are the very first people in!! Question? How long have they been sitting there before??!! There is a good selection of croissants, muffins, porridge. You pay for the drinks, but they don't serve the same size as you would be expecting!!

Warm welcome, fresh food and friendly efficient service we will definitely book to use again. Thanks all

A very good lounge. Vegetarians well watered for

Charging points for phones still not working in the booths. . It would be nice to have fried eggs. Also cold with air conditioning on in November

Great welcoming & service was excellent.

Come every time we fly, so relaxing, great service and staff. A fantastic start to the holiday.

Very nice. Food and drink top notch. Staff polite and helpful

Great choice of food staff amazing especially Kelly a little ray of sunshine. Would recommend to anyone thanks.