Based on 5.756 opinions finded in 2 websites
Based on 5.756 opinions finded in 2 websites
Nº 1925 in 3448 in Manchester
Nº 147 of 248 British in Manchester
Opinions
first time in thai lounge but I gather that it’s closing soon? very sad about that because it was a very pleasant visit and I would have liked to return for the lunchtime/afternoon service one day. all of the staff were cheerful and efficient at the ungodly opening hour, especially the bartender who was kept very busy indeed!
Jesse Tseng . 2025-05-18
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Bar staff very friendly ,served with a smile and I walked away happy, good value if you compare to the price of the main airport and look forward to using the lounges again.
Ants s . 2025-05-18
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Amazing staff, food and drink would, definitely recommend to start your holiday off stress free.
Nicola Clark . 2025-05-18
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The runway view is amazing and the staff are so kind
Corie Aspen . 2025-05-18
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Mionika is a credit to terminal 3 escape lounge! Very pleasant and attentive brilliant all round service
D T93 . 2025-05-18
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Food very well presented and tasty. Service was excellent with food replenished regularly and plates cleared quickly. Atmosphere was very relaxed and friendly. Would definitely recommend.
David Simpson . 2025-05-18
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Terminal 3 lounge is amazing. Lovely windows unlike the other terminals. Beautiful selection of drinks and food.
Neve Busfield . 2025-05-18
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Lovely airport lounge, has large windows so you can see all the planes landing and taking off unlike the other two terminals which are a lot like a fish tank with no windows😂 the staff are so friendly and honestly could not do more, thank you to a lovely start to our holiday
erin byrnes . 2025-05-18
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Much better experience than at terminal 1 even security was better ! Terminal 3 every time ! Thanks for having us all x
Emily Williams . 2025-05-18
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Thank you to Manchester T3 - especially Monika, Stacey and Jonathon.
Ellie Steers . 2025-05-17
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Staff very good, best lounge we have visited St Manchester Airport
Andrew Kerr . 2025-05-17
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Monika was the server, she was very polite and efficient
Milan Bates . 2025-05-17
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Good selection for breakfast. Staff very friendly and helpful. Nice to sit in the chilled area for the few hours before our flight.
Clair Gibson . 2025-05-17
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Amazing service, amazing staff. Brilliant food
Fay HORROCKS . 2025-05-17
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Absolutely amazing food and serving and amazing staff x x
Nikki Williams . 2025-05-17
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Reasonable. Facility can benefit from an update to match those offered in T2. Staffs are kind and attentive. About 15min wait time for walkins at around 07:00. Hopefully the lounge will be expanded in the T3 renovation.
Bernard C. . 2025-05-17
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Good atmosphere, great food and clean
Stuart Bowles . 2025-05-17
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Absolutely excellent lounge, so sorry to hear it’s closing! The English breakfast was excellent, the staff were friendly and very accommodating to our specific needs. Please don’t go, we need you ❤️
Nadia Bounhar . 2025-05-17
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Always fantastic salads available as well as great selection of hot food and sandwiches. Great service at the free bar and people clearing tables. Lovely lounge and very comfortable.
nonn williams . 2025-05-17
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It’s lovely nice staff food readily available and good variety of drinks
Louise Lee . 2025-05-17
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Good selection of food and drink and friendly staff
peter corcoran . 2025-05-17
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Breakfast wonderful Staff excellent A superb oasis of calm in a busy airport
Richard Ellison-Smith . 2025-05-16
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It’s the perfect place to wait for your flight with a wonderful ambience, hot food and brilliant customer service. I would a 100% recommend.
Leighton Ellison . 2025-05-16
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Was here before my trip to Crete, food was lovely and hot, staff very welcoming and quick bar service!
Daisy Handley . 2025-05-16
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Good service and staff lovely and friendly
Sara Lightfoot . 2025-05-16
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A lovely place to start your holidays. Thank you to Robin, Jonathan, Vicki and Sara. Lovely staff. Great service for gluten free options also.
Leeann Wallwork . 2025-05-15
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Really disappointed that we were not notified of the closure time for food and drinks and so were surprised and let down when this closed 15 minutes before advertised
Vicky Bishop . 2025-05-15
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We were not told that you could not order a drink after 7.45. An announcement was made after this time to inform the lounge no longer served drinks.
Rach Guest . 2025-05-15
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Lounge is quite cramped and was quite loud when we were there.
Judi and Steve Buckeridge . 2025-05-15
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Amazing hospitality, our flight was delayed but Jonathan was great and let us stay in the airport lounger until our flight took off.
Xavier . 2025-05-15
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Great service johnathan is brilliant
mia bell . 2025-05-15
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Lovely service from Jonathon, Robyn, Vicky and the others ( sorry can’t remember all names)
Kerry Robinson . 2025-05-15
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Brilliant lounge, great atmosphere, delicious food. 5 stars for Johnathan - what a great bloke.
Mark Torgersen . 2025-05-15
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Amazing staff, delicious food! A big thank you to Johnathan - friendly, professional, kind and funny.
zoe torgersen . 2025-05-15
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Easy access, quick service. Good spot
Lyona Healey-Jennings . 2025-05-14
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£40 a head for what is essentially canteen food and poor service. Even if you pre-book, you still have to wait in a queue for 15 minutes to check in and sit down. Staff are rude. You can’t get a barista style coffee as they are automated machines, so worse than Costa even downstairs in Terminal 3 but for more money. Our drinks were cleared away before we had even had chance to drink them. Terminal 3 is so busy you are almost forced to pay for the lounge if you want a chance of getting a drink or somewhere to sit while you wait for your flight. Knock it down and start again like T2 which is great.
Christian James . 2025-05-14
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The staff were welcoming, and the food was plentyful. The drinks were on a help yourself basis, which I liked. The only downside was they ran out of prosecco, that it wasn't too bad for us as we left 20 minutes later, but I would have been disappointed if I'd just arrived.
Catherine Edmond . 2025-05-14
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A great way to wait for your flight - comfy seats, lovely food and drinks. The staff are friendly and attentive and always making sure that the tables are clean.
Julie Ward-Jones . 2025-05-14
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Emma was amazing, 5* service, very friendly and accommodating
H C . 2025-05-14
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Matt was great behind the bar very attentive, place was very busy but he always served with a smile and the staff on the floor had tables cleaned straight away
Eve Wilson . 2025-05-14
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Matt was very kind and friendly 5 stars
Danielle McGee . 2025-05-13
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Mat was super helpful and quick at serving
Mia Cummins . 2025-05-13
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First time in here and was very welcoming Victoria welcomed me in a nice manor and always kept my table clean taking all my cutlery and plates. Was very talkative and friendly would definitely recommend
Max Leeson . 2025-05-13
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Great service! First class! Jonathan was a star n deserves a big pay raise !
Pete & Annabelle Lamb . 2025-05-12
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Early morning departure, nice hot food, friendly staff, table cleared regularly, overall nice start to our vacation.
Kevin Whittaker . 2025-05-12
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Had a very good experience in the terminal 3 lounge. The food was great and the staff took pride in doing a good job. This is my second visit to the lounge this year. Both visits have been a pleasure.
Andrew Price . 2025-05-12
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Great staff and customer service! Really clean facilities and food always topped up!
Franklyn Brown . 2025-05-12
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Today at Escape T3, we were asked to scan our QR and join the queue, ( sure no problem) done this on many of our frequent flying trips, no problem, after 40 minutes I asked the lady at the desk if we were nearing our slot, to which she replied ( and a multitude of empty tables) that she has 15 tables of x2 empty and she needed 5 more to be able to let anyone in, this is after almost an hour of them being empty,I'm somewhat confused as they left the tables empty for such a long period of time, people could have been and gone in that time...not impressed and they're logic was that they needed empty tables.......makes no sense at all ..we are still waiting..🙈 we never received an email...
Angie B . 2025-05-12
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Absolutely terrible, huge amount of people, bookings everywhere, which I would have survived overall. But that there will be a mess everywhere, which is hardly cleaned, and the worst men's toilets. How is it possible that this lounge has one urinal and one classic toilet that is still out of order because someone has soiled it, an absolute disgrace. I'm used to a higher standard, there's not even a shower here. Shame on Manchester Airport.
Ondra . 2025-05-12
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Very friendly staff, lovely and clean, food always hot and fresh
Kim Cairns . 2025-05-12
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Impressed all round. Food,staff...just really good.
Margaret Dunning . 2025-05-11
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Nice place and nice service. The food is good and there are lots of choices for drinks.
Lasse Borgbjerg . 2025-05-11
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Monika + Emma were great. Really attentive and really nice. Great start to the holiday!!!
Tyrese Pitters . 2025-05-11
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Really great place with helpful, lovely staff. Worth a visit
Noz Scott . 2025-05-11
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Nice to get in to this lounge - it’s often busy. Warm welcome from Emma and Monika.
Mike Palmer . 2025-05-11
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So friendly clean food really good so much better than the terminal 1 experience we had there was atrocious
Teresa Curran . 2025-05-11
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Lovely lounge. Never disappoints. Regularly clear tables and are always cleaning the food areas. Food replenished regularly. Lovely view of the airport.
Michelle Jackson . 2025-05-11
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Very Happy to Spend some time in the Escape Lounge.. Great Service by all the Staff & Atmosphere
ROB GLENNON . 2025-05-11
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Great service. Thanks Emma, Monica and jake.
Jonathan Lodge . 2025-05-11
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Great service, tables cleared very quickly, good atmosphere
Anthony Walker . 2025-05-11
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Jake, Monica, Emma were very kind. I enjoyed the single tables available.
Rebecca Nisotis . 2025-05-11
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Jake, Emma & Monica were very friendly and made the experience a great start to the holiday. Looking forward to returning!
Sophie Bentley . 2025-05-11
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Very friendly, polite and helpful staff. All were great but Monika was particular pleasant.
Neil Darlow . 2025-05-11
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Staff were very helpful especially Monika
Mary F . 2025-05-11
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fantastic breakfast and few drinks b4 our flight to paphos,staff great..we will be back..worth every penny..thanks
Kent Brownlie . 2025-05-11
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Great service and free flowing refreshments. The staff are always very attentive. Never fly from T3 without visiting.
Andrew Jackson . 2025-05-11
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Lovely breakfast plenty of choice. Clean.
Gill Draper . 2025-05-11
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A quality breakfast, bacon and sausage cooked just the way i like it. Comfortable seating, relaxed atmosphere, what's not to like. Excellent.
Matt Draper . 2025-05-11
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It's well worth joing or paying at the door for an airport Escape Lounge. You get space, peace, and quiet, a great choice of excellent food, an excellent choice of drinks, alcoholic and non alcoholic. The service is top notch. There was constant replenishment of delicious food during our visit.
Oakdene Wirral . 2025-05-10
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Had a lovely little stop at the escape Lounge today. There was a little Waiting list to enter but managed to get in after 10 Mins. Had a lovely welcome from the front desk both ladies (sorry didn’t get your names) were great.
Jordan Smart . 2025-05-09
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Fantastic lounge and hosts were fantastic. Better than T1 😂😂
Ben Atkinson . 2025-05-09
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Staff are fantastic, always helpful and really quick to clean up and keep the place tidy and spotless
Luke Clouston . 2025-05-09
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Lovely staff, good service and clean.
Varsha Parthiban . 2025-05-09
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Self-service but otherwise very friendly staff. Atmosphere was nice didn’t feel like I was sat in the airport. When it was busy it feels slightly cramped but otherwise great atmosphere. Food was lovely.
Molly Tyson . 2025-05-08
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Wow… usually use 1903 but tried T3 Escape lounge, absolutely excellent, soooo much better than T2 or T1 lounges!!! Definitely recommend 100%
Paul Jones . 2025-05-08
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Nice lounge, great staff, plenty food and drinks.
marco radley . 2025-05-08
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Can not fault them in the slightest
Nico White . 2025-05-08
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Excellent experience, food was lovely and the atmosphere is just what's needed before your holiday begins. Will definitely be back if travelling from T3 again.
Jennifer Stanganini . 2025-05-08
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Just a bit cold but lovely staff and music
Claire Sagar . 2025-05-08
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Great service—tables are clean and cleared quickly. Nice selection of food and drinks, good vibe, and the staff are super friendly and helpful.
Becky Lingard . 2025-05-08
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Great friendly service and quality food
Giles . 2025-05-08
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Emma and Robin are great, the pie and mash was some of the best lounge food I’ve had in the uk
Darryl Wood . 2025-05-08
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Great service and friendly staff
BUDDIKA ABEYSEKARA . 2025-05-08
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Decent lounge, the only challenge is that you need to book. It is nearly always full, they have a wait list but we were in Palma by the time we were told we could enter
Mike Blackburn . 2025-05-08
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Nice and relaxed with the hard working stsff
Suzanne Parker . 2025-05-08
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Very friendly staff, good variety of food and drinks.
Bart Kerkhof . 2025-05-08
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The food was surprisingly tasty! Really pleasant service as well!
Akshath Reddy . 2025-05-08
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Nice and chilled, staff very attentive and deal well with allergies
Rebecca Poole . 2025-05-08
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Use some common sense and put the “we are full” sign at the bottom of the stairs… not 23 cm away from the entrance
Garreth Todd . 2025-04-18
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Was made to wait 1h 30min even though we had already purchased our ticket. Was told we might not even get in. Won’t be coming again
Lewis Fletcher . 2025-04-18
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A group of 6 - Arrived to the lounge 3 hours prior to departure, as advertised on our dragon pass lounge e-tickets, was told we’d have to join a virtual queue, despite it being empty - but joined the queue we did. We then waiting an hour before approaching the desk and asking how long the queue is / how long eta would we have to wait - they advised we were sixth in the queue and would be around 45 minutes, again, despite being empty. What also added to the frustration was the sheer amount of people we saw enter the queue (as couples & groups of 4) re-entering the lounge before ourselves. We sat at the top of the lounge stairs for another hour before again approaching the desk who said there were no tables for 6, despite there being 2 clear 6 people tables free by the window, and another with 1 occupant on it… we then pointed out the table in which they said we could have as the reservation for the table wasn’t until 11am (bearing in mind we flew at 9). Terrible service - the guy serving mimosas behind the bar & the glass / plate collectors. Breakfast was bog standard, cold and hard. Will not be returning to terminal 3 escape lounge.
Elliot Daffin . 2025-04-18
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“Have you a booking. We are fully booked”. And the place half emtpy and they turning dragonpass holders away. Wait for an email and the wifi in airport doesnt work. Joke.
Henry A . 2025-04-18
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We always use the lounge, best to book as it gets very busy. Very relaxed atmosphere. Great view of the runway, watching the planes take off and land
Claire Astbury . 2025-04-17
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There’s no point offering this as a benefit to Priority Pass holders if there’s never any availability for people. This is the third occasion this has recently happened in T3. Staff always have an attitude when asking how long the wait is going to be.
Liam Quirk . 2025-04-17
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Lovely friendly employees. We had a fabulous relaxing time before our flight.
Joanne morris . 2025-04-17
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Dreadful..I was flying Biz class with BA ….hardly a premier experience
I Tony Williams . 2025-04-15
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A huge thank you to Jonathan and the team. Impeccable service and support, could not put a foot wrong. Always going above and beyond to support those visiting the lounge - so appreciated!
Georgie Potter . 2025-04-15
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Fabulous service everyone made the start our holiday amazing
victoria glover . 2025-04-15
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Wow! This airport lounge .. you just can't fault it - watching the planes go by it's just sensational , ask for vicky if you come here she'll sort you out!
MBHW . 2025-04-15
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Had such a brilliant experience, Food and drinks all amazing. The receptionist/meet and greet staff are fantastic and welcoming. The bar staff were wonderful. Special shout out to Karen who went the extra mile to make our experience even more special, Karen is a credit to the company.
Damien Speed . 2025-04-13
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Great food, lovely, attentive staff. You have to try their famous corn beef hash!