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3.9

Based on 4.717 opinions finded in 2 websites

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Nº 2001 in 3448 in Manchester

Nº 161 of 248 British in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..oldmustladypasspaybaconcookedsoupcheesepastasausagesandwichcoffeesausagessalad

comment_iconOpinions

Staff were super friendly and service was great too. Very helpful staff.

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ken mckenzie . 2024-12-18

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Staff are lovely, good food and comfortable. Very relaxed before our trip

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Denise Willians . 2024-12-18

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Great experience. Highly recommended if flying through Terminal 3

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Paul Taylor . 2024-12-18

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Brilliant lounge, great service, all staff amazing

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Angela Wheeler . 2024-12-17

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There was a wait to sit down with a family of 6 as the lounge is not as big as it used to be and was full the entire time. Otherwise the service was great

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Chantel de Bruin . 2024-12-17

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Clean very friendly staff nice relaxing atmosphere

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david miller . 2024-12-16

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Excellent experience, relaxing and great views.

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Deborah Pearson . 2024-12-16

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EARLY START... JUST WHAT WAS NEEDED TO RELAX...

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Janice Long . 2024-12-16

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Excellent value for money considering you spend 20 quid just on coffees in the cafes, all fresh food can eat and any drinks whilst in lounge. If u have monza u get discount

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Hollie Mercer . 2024-12-16

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A warm welcome. Loads of choice plenty of it. Selection was amazing staff so nice. And smiley and friendly.

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sandi mawdsley . 2024-12-16

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Great peaceful place Staff loverly

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David Brough . 2024-12-16

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British Airways lounge seems to be merged into a pay as you go semi private lounge (you pay online). Food is limited choice and low quality. No business area (you can't work), no shower facilities if you're transiting. This isn't a business lounge of old, so don't expect a quiet space pre flight. If I was buying a ticket to come in, I'd be expecting more and dont think what you get reflects the price. If you are not in there automatically (business class), don't waste your money. Poor

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heather latham . 2024-12-16

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Best loknge ever been too, worth coming here

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Jayden Gill . 2024-12-15

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Good food but not many vegan/veggie options.

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Imogen Delooze . 2024-12-15

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Staff really friendly. Food warm and lots of.

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nicola mahon . 2024-12-15

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Very relaxing stay in the escape lounge in terminal 3. Excellent friendly service and food and drinks very good. My favourite Escape Lounge at Manchester Airport!!!

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Cathy Gill . 2024-12-15

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very friendly, nice environment, good quality of food with a good variety :)

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Courtney buck . 2024-12-15

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Staff were friendly and service was fab!

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Aimee Jarvey . 2024-12-15

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Always a calm, clean environment. Food is as you'd expect at an airport lounge.

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Ross Williams . 2024-12-15

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Very relaxing and excellent staff

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Sonia Rocha . 2024-12-15

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Lovely experience, nice and quiet with friendly staff.

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James Martin . 2024-12-15

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Excellent place to relax before our flight

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Dermot Horan . 2024-12-15

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Such a nice atmosphere and the service is lovely.

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Madeline Drozdick . 2024-12-14

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Service amazing! Had a lovely visit as always!

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Jack Nuttall . 2024-12-14

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Staff are nice. There’s strawberry juice.

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Devan Martin . 2024-12-14

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Great lounge, lovely staff and good food.

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Kate . 2024-12-14

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Very relaxing and a nice atmosphere

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Layla Henry . 2024-12-14

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First time using and defo.been booking again great value for money considering the airport prices of food and alcohol.

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Jason More . 2024-12-14

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Great lounge! Food tasty and good service. Thanks 🙂

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Nate Green . 2024-12-14

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A great lounge with great food drinks and staff. Good value for money

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Chris Matthews . 2024-12-14

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Pleasant environment, very chilled. And Jonathon was lovely

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Vanessa Elliott . 2024-12-14

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Love the lounge, staff are always lovely.

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Diane Addey . 2024-12-14

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One of the best lounges I've been to - lovely team, great food and drinks and short queues. Would recommend

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Hannah Redhead . 2024-12-14

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Great service friendly & helpful

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lisa minshull . 2024-12-14

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Perfect place to wait for delates flights. Food and atmosphere excellent .

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Giulia Lo Canto . 2024-12-14

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I was met with a warm welcome as soon as I arrived by Kasia at the front desk. There were plenty of seats available for me and lovely views from the windows, Thomas helped me a lot when I was struggling to gain access to the WiFi and Monika recognises me from the other and was polite and came to see how I was and Jonathan also recognised me and came over and had a pleasant chat with me and wished my a lovely trip as I was leaving . Definitely recommend..

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Michelle karin . 2024-12-14

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Friendly staff, great selection of food and drinks and a relaxing pre flight experience.

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Katie M . 2024-12-14

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Lovely hour before our flight to Naples. Thank you to Evren behind the bar who looked after us!

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Ellie Q . 2024-12-13

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Karen on the bar was lovely, friendly and nothing was too much!

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Ella Parsonage . 2024-12-13

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Love coming in T3 lounge , staff are so friendly , food lovely nice warm , nice relaxing atmosphere chilling before ur flight , nothing touch trouble excellent staff

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Jeanette Hamer . 2024-12-13

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Very helpful staff at the front desk. Would recommend highly

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Ikinu Wambugu . 2024-12-11

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Awful place, crowded, overpriced, the food wasn't great, you were lucky to get a seat, really noisy. Better not to pay the extra for a worse atmosphere than the rest of the terminal!

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Cassie Earl . 2024-12-09

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Friendly staff, smooth check in, perfect start to our trip

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Michael Robinson . 2024-12-08

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Literally registered for a Q and waited for 2.5 h and never got called for a free space. No way for 2.5 hours there wasn't room. Extremely disappointed. Won't even try to visit again

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VladHS . 2024-12-07

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Never have we been asked to pre-book as a priority pass holders anywhere in Europe. Apparently the lounge was full and we had to wait in line for over an hour to get in. One the other side of this lounge is another lounge that is closed in one of the busiest months in the year. Why have two Lounges when you’re going to keep one closed and make customers wait long hours?? I was already disappointed with Manchester airport this only made it worse. Bad organisation, inefficient and unorganised.

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Jerelyn Creado . 2024-12-07

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Second time I’ve tried to get in here. The first time the woman added me to waiting list and said she would call/text and I never got contacted The second time on an other trip I had to scan a QR code and told the wait would be 30mins and I’d get an email. I never got one The lounge doesn’t even look full and half the seats are empty . Seen some other reviews with photos so this isn’t a one off experience. I feel them making you scan a QR code or saying they will call us a lie just to keep you quiet and waiting till your flight comes. Something strange going on and I assume it’s to push pre bookings are a premium on top of a premium I already pay for my pass. Awful

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Matt R . 2024-12-07

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food was decent although not a great choice at breakfast time staff were very nice and atmosphere was good. good view over apron. did get quite busy as we were leaving around dinner time.

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steve hartley . 2024-12-07

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It is our favourite lounge at Manchester. The food is good. Simple but really tasty. Staff are really friendly and welcoming. We always book when flying from here.

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Jon Harris . 2024-12-06

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Great lounge. Lovely greeting and all staff are very friendly. Food is amazing! Plenty of options. Both hot and cold food choices available. Highly recommend. Gets you away from the hustle and bustle of the main terminal. Lovely chilled atmosphere. Worth every penny!! 👍

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kelsey toothill . 2024-12-05

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Lovely welcome from the staff at reception here today (Christine & Emily x 2) thank you ladies 😊👏 Lounge is clean, food plentiful and everything well presented, highly recommended.

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Colin T (Primo Travel) . 2024-12-03

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Imagine Saturday morning out of season time. Train from city to airport was empty. Security check was done in five minutes. Around 8 AM in the morning the Lounge T3 was full and you have to wait for around 20 minutes! Crazy? It’s reality. Waiting queue starting outside of the Lounge premises with no chairs, no information panel about the flight etc. Seven travelers waiting in the queue. I think it should be a lottery who first will be invited to the lounge. Some traveler coming later than us has been invited earlier. I have no problem with that, since we had a good talk. Overall, I like to spend time in the waiting queue😏

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Peter Luca . 2024-12-03

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Food and drinks good. It is surprising how many people think it is ok to use their phones on full volume. It’s rather rude and makes for an unpleasant environment but the staff just ignore this.

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Thomas Comer . 2024-12-03

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Best airport lounge I’ve used, and I’ve been in a few! Pleasant staff, relaxed atmosphere, and fresh, hot, tasty food.

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Chris Humble . 2024-12-02

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Great place, really good food an friendly and helpful staff

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Sarah McKernan . 2024-12-02

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Nice and chilled. Lovely staff. Very clean. Great selection of food.

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lindsay turner . 2024-12-02

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Unfortunately I’ve had one terrible experience which ruined plentiful good experiences I’ve had in this lounge before. They would honour my priority pass booking due to priority pass having an issue on their side, which priority pass have now admitted. The worked who was checking me in was nice enough but who I suppose was their manager was extremely rude and treated me as if he were better than me (need I remind you who is the actual worker and who is the guest here). That awful attitude needs immediate review by his supervisors or this place will be loosing customers left, right and centre.

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Basia M . 2024-12-02

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Never used before. Fantastic experience!

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Corrie Birnie . 2024-12-01

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Great food and pleasant staff. Would reccomend

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victoria hughes . 2024-12-01

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We love this lounge and use it always before we travel ,lovely breakfast ,good atmosphere, comfortable seating and the food is always hot and fresh

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Andy Pickles . 2024-12-01

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The gentleman on the reception with the beard and glasses was very welcoming

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Rob Elrington . 2024-12-01

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The staff was extremely friendly and helpful. The food was delicious and filling. Everything was clean and lovely. We’re so glad to stop here before our flight! Will definitely return when we fly through Manchester.

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Samantha Giordano . 2024-12-01

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Ba uses this lounge always fine for an out station

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James Kuhlke . 2024-12-01

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Great staff Great customer service

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Alyson . 2024-12-01

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Beautiful lounge, friendly atmosphere, great food.

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Monika Wesolowski . 2024-12-01

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Always very quick entry. Food constantly replenished and so always hot. Really attentive staff and always a space to sit.

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Stephen Rucastle . 2024-12-01

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Friendly staff. Can get very busy.

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Jon Logsdail . 2024-12-01

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As we are dragon pass holders we don’t always get entry in the other terminal s but we never have a problem in this pleasant lounge

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franca tierney . 2024-12-01

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Friendly staff, clean environment & fresh food. enjoyed our experience very much.

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Alice Bishop . 2024-12-01

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Staff were lovely, the lounge was all around amazing!

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Az New . 2024-11-30

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T3 Escape Lounge is consistently excellent, if I could give it 10 stars I could - fantastic once again

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Kate Elias . 2024-11-30

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Always jammed with Priority Pass people.

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Frank Gates . 2024-11-29

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Paid for the lounge got to it to be told no room for a hour and a half

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Kev Harton . 2024-11-29

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Unfortunately BA guests are back with the throng, but luckily the lounge wasn’t too busy on this occasion.

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Matt Lynas . 2024-11-28

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Lovely choice of food, great service

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Adele Wright . 2024-11-28

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jonothan was lovely and looked after us well, kept the guinneses flowing, and made sure we had anything that we needed, we will definatly need to come back, (party of 3 but only i had a gmail)

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joe richardson . 2024-11-28

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Perfect relaxed start to our holiday especially as my wife was in a wheelchair

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Paul Enamu . 2024-11-28

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Dos was lovely. Good choice of food and drink :)

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emma hawley . 2024-11-28

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Well signposted on arrival - staff lovely - loads of seat options - food hot & plenty of choice - have booked an escape lounge previously at Manchester but this one at T3 is the best - many thanks

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Deborah Murphy . 2024-11-28

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Beautiful way to relax and get into holiday mode ❤️

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D Tellers . 2024-11-28

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So worth the money and better than battling for a table downstairs

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Vicky Enamu . 2024-11-28

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Lovely relaxing start to our holiday. Great breakfast, plenty of choice and well stocked. Very clean with great service. 😁

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Joanne Williams . 2024-11-28

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Relaxed, plenty of seating, lovely selection of food and drink. The staff were friendly and welcoming too. Would 100% use this lounge again and recommend to anyone

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Stephanie Maher . 2024-11-28

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Great service and excellent food

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Dennis Quinn . 2024-11-28

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Nice relaxing start to a holiday especially as it’s T3 which is usually chaos! Good food selection, coffees, juices, beers, draught Prosecco not the nicest, pleasant staff, overall reasonable value. Lots of Reserved tables though, many which remained unoccupied during the couple of hours we were in the lounge.

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Neil Taylor . 2024-11-19

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Great food, excellent service with an amazing warm welcome from the staff - definitely worth coming here!

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AMY CHARLESWORTH . 2024-11-19

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Great service. Good selection of food and drinks

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Jodie Sawyer . 2024-11-19

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My friend T Dewhurst booked this as a treat for a ladies city break 14 November 2024. A very early flight so entered the lounge at 4am, which is their earliest entry time. There was a reserved table for our group and a bottle of champagne, which was a nice touch. There was plenty of fresh food already set out and it was continually replenished. A large enough selection of items of good quality food items for 6 people in our party, with everyone finding something they liked. My favourite was definitely the breakfast potatoes. The bar served named brand alcohol and again had a good selection including sparkling wine. We all agreed that the thing that made the lounge, was the staff. Even at 4am they were all smiles, welcoming us in with warmth. The bar server was particularly good, spent time explaining what was available, had a little joke with us and made an excellent Bloody Mary breakfast cocktail. I would recommend using this lounge.

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Gail Clifford . 2024-11-19

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A amazing lounge, calm, relaxed & chilled with a variety of food and drink to suit everyone! Beautiful coffee! Staff are so friendly and helpful. As soon as you arrive until you leave the staff do everything they can to make it the best experience possible!

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Laura Sutcliffe . 2024-11-18

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The service was great, the place was clean. The breakfast food was cold, and the coffee was tasteless. Was busy, but I still got a seat. Did the job for a few hours to get away from the madness

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Adam Clements . 2024-11-17

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Excellent service and experience. Monica was a lovely host

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Elliott Harding . 2024-11-17

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Monika was very pleasant, great experience and looked after us

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Lee Fearnyough . 2024-11-17

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Lovely experience at the lounge, would highly recommend, lovely service from all the team including Taylor and Matt on bar

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Sarah Ablett . 2024-11-16

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We had a lovely experience here

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PJ Lucas . 2024-11-16

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The lounge is great, but there is a bit of a canteen vibe to it.

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Alicia Gaffey . 2024-11-16

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Very friendly staff and very well organised

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Lynne Parker . 2024-11-16

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Good selection of food snd drinks

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Caroline . 2024-11-16

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Relaxing place with good food and plenty of drink options both soft and alcoholic

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Ben Taylor . 2024-11-16

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Catered for my gluten free needs really well. Very friendly staff.

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Beverley Alderson . 2024-11-15

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Terminal 3 lounge was so nice we were shown to a lovely window table with comfy chairs .. the staff were very friendly and worked hard making sure everyone was happy. The lounge was clean and tidy

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Karen Robertson . 2024-11-15

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If I could give it zero I would went to use the lounge was told they were busy and that I had to scan a QR code to list myself in a qué the QR wasn't working so ended up taking me 10 minutes just to list myself and never heard anything back went back and hour later but was told I had to wait until I got an email the lounge had plenty of seats at this point so don't know why I was told I still needed to wait this is honestly the worst service I've had using any lounge my advise would be not to bother as your just wasting your time and effort

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Liam Mitchell . 2024-11-15

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