Based on 3.068 opinions finded in 2 websites
Based on 3.068 opinions finded in 2 websites
Nº 4539 in 7028 in City of London, Westminster
Nº 18 of 30 Greek in City of London, Westminster
Opinions
👎🏻👎🏻👎🏻 The worst service I have ever received.. I have visited restaurants all over the world but I have never seen worse service than the one I received in this restaurant.. This is the first and last time I visit this very bad restaurant.. I do not recommend it at all.. The food is good but this does not excuse it that they serve us with this bad and poor mentality 👎🏻👎🏻
rashed alsuwaidi . 2024-11-30
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I had a disappointing experience as the staff showed little respect for their guests’ time. Their primary focus seemed to be on promoting the queue near the entrance for marketing purposes, rather than accommodating guests efficiently. Additionally, when we arrived at the restaurant, it was nearly empty, and a waiter initially assigned us a table. However, without any explanation, they later asked us to move to a different table, which felt unnecessary and unprofessional.
Hamad Obaid . 2024-11-29
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What a disappointing experience! We were seated initially, but then, to our shock, the staff asked us to change our seating without any clear explanation. It was not only inconvenient but also incredibly rude. Why seat us there in the first place if it was going to be an issue? The staff showed no consideration for how uncomfortable and unwelcome this made us feel. Instead of apologizing, they seemed indifferent and unbothered, as if we were the ones causing trouble. This level of disorganization and lack of basic hospitality is unacceptable for any restaurant. If you’re looking for a place that respects its customers and values their comfort, this is definitely NOT it. A restaurant should make guests feel welcome, not shuffled around like an afterthought.
Abdelrahman saad . 2024-11-29
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Our visit to this restaurant was far from pleasant. After being seated, we were abruptly asked to move to another table without any reasonable explanation. This kind of disorganized and inconsiderate behavior is completely unacceptable. The staff seemed unconcerned about how inconvenient and uncomfortable this was for us. There was no apology, no effort to make amends—just an attitude that left us feeling more like an inconvenience than valued customers. A restaurant should prioritize its guests’ comfort and experience, but this one clearly doesn’t. If you’re looking for a place with even the bare minimum of respect and professionalism, I’d suggest going elsewhere.
Abdelrahman Saad . 2024-11-29
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Disappointing service, long wait and long wait for food, empty tables and the line never goes fast.
Ziad Z . 2024-11-28
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The restaurant is less than average The waiting time is very long and there is a QR reservation required when the restaurant is available, and in return the food is not special There are many places that offer a better breakfast, so do not waste your time.
Sultan SS . 2024-11-28
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TL;DR disorganized service and mid food I went at 11am on a weekday. I joined the line along with other customers who seemed to be confused about the system. Later on, I found out about the website to join the online waitlist, which marked the beginning of chaos for 2 hours. The app had an estimated time left feature, which turned out to be super inaccurate. There were 3 tables of my group size in front of me. As time went by, the estimated time fluctuated between 40mins and 50mins. It never really decreased much, and even went up several times. Right when I was about to go somewhere, I got the message that my table was ready. When I got there, I noticed that the place was packed with dine-in customers as well as people ordering items to go. It seemed that staff were overwhelmed by the situation and they didn’t really know what they were doing. It took 10mins for me to get seated cuz I kept on getting different instructions. After I finally got seated, which was right by the line of customers ordering to-go food, I waited another 5 minutes for the server to bring the menu. I didn’t even get to fully read the menu cuz the server pressured me to give her an order asap. I got one of the most popular items, which came cold in 10mins. I understand that the Greek yogurt is supposed to be chill, but even the poached eggs felt like they were left in the fridge before being served. Overall, the food was mid. Definitely not worth the hassle. After I kept on asking for the bill, the server neglected my request (i saw them bringing the bill to people sitting close to me earlier). I was annoyed and went to the cashier to pay.
Alice Zheng . 2024-11-27
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It’s the worst experience, the waiting was so long and the staff are rude, after I set they served me the coffee it gets cold before the food arrives, and when I told them it’s cold they gave me hot water!! I would recommend it to my worst enemies :)
Reham . 2024-11-26
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For the time spent just to get in and set down it’s not worth it at all. They should have better booking system and more friendly staff.
Emad Dafterdar . 2024-11-26
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The level of food is above average. The price is reasonable for London, as it is already expensive. The quantity is satisfactory The downside is that it is crowded and the tables are close together Poor distribution of customers and lack of privacy for families Although there are a number of empty tables, they deliberately crowd families to the tables, in addition to deliberately prolonging the waiting period for people outside.
ابو عمر المطيري . 2024-11-26
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Great spot for breakfast. The egg on brioche was really tasty. And the shakshuka as well. Service was great. There was a long queue so better to book in advanced.
Faisal Abdulaziz . 2024-11-25
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Just for your information and so you don't get shocked if you find that the food is not good
Saeh Alenazi . 2024-11-25
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There is nothing special about it in terms of taste. A very long wait exceeding two hours. Unfortunately, there was a mistake in the number of two tables in serving food according to priority. No apology was made as if nothing had happened. The tea was served and the temperature became cold and breakfast did not arrive. Not a good experience and I will not repeat the visit.
Anas AlSaawi . 2024-11-25
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Cozy and quiet place with good staff and good food
Roberto Carretero Reynaldo . 2024-11-24
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The food is great but the service needs major improvement. The manager Theo was very rude.
Ohoud . 2024-11-24
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One of the hot places in London, and be prepared for a queue! I had the Shakshuka Peinirli, their signature dish, and it was delicious. I will definitely come again to try their other dishes from the menu as well as their freshly baked bakeries.
Esraa Alshebber . 2024-11-22
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Waiting about two hours Unfortunately, eating is a shock Less than normal We didn't like it at all And what I return to him, give it away in vain
Omaima . 2024-11-22
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Shakshuka peinirli 👌🏼 Other dishes below average Peach, apple and kiwi juice 👍🏼
Nora Sami . 2024-11-21
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The food was tasty, but the pancake was on average. It took us almost 2 hours to get in as they were unable to have a proper control over the long queue.
Mr Traveler . 2024-11-20
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Food is excellent, service was very bad
Jassim . 2024-11-20
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The food was delicious and I will eat there's again
Ali Khajah . 2024-11-19
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Excellent food here at Ergon Deli, but prepare for it to take up the entirety of your morning. I got there at 8:30AM to scan and queue and there were already 5 tables in front of me. We got in an hour later and ordered, only for the food to take *36 minutes* to get to our table. Food was spectacular like usual, but I’ve been here total 3 times and the service keeps getting worse. You’d have better luck at Greggs so you can go about your day. Great eatery; Still a skip.
deem . 2024-11-18
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It has a delicious Turkish and Greek breakfast... You need to enter the code and request a reservation and they will message you
شوشو جي . 2024-11-18
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The food is delicious, the service is good, but the food was a little late Our order was Delicious yogurt and berry pancakes 10/10 Bagel eggs with sesame 10/10
SKY 0Q . 2024-11-17
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The food is below the required standard, I don't know why the crowding. And the service is very slow. I don't advise
Mohammed Albleihid . 2024-11-17
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Super brunch, and a rare opportunity to meet the famous Greek pies and the cold espresso coffee we only serve in Greece, freddo espresso!
Lambros Konstantaras . 2024-11-17
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We waited in line for two hours and it’s so cold today.When it was our turn, the staff said that we needed to scan the code to make an appointment. There were empty seats in the store and we would not use them. The key scanning function can‘t be used. The implement is that you won’t take orders, and you can leave by yourself. The key is that there are dozens of people in a 5-meter-long queue outside, and the managers did not make any notices and explain the appointment rules. It‘s outrageous.
keqing zheng . 2024-11-17
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A delicious breakfast, honestly, worth the wait ✌️
عبدالرحمن العبداللطيف . 2024-11-16
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I tried carrot cake and pancakes once, it was delicious and the food was good, but the service was slow, there were no tables, and the place was crowded.
HH . 2024-11-16
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We arrived at midday on a week day, scanned the QR code to gain a place in the queue. The wait was up to 75 minutes so we went away for a coffee until we got a text advising that our table was available. The tables are too close together, they don’t get cleared fast enough which is one reason why there’s always a queue. We waited ages for our food to arrive. When the food arrived, it was overcooked and my friend’s dish was cold and the food was dry. She only ate about half of it. My Peinieli was overcooked and very difficult to cut even using a sharp knife. The portions of chicken and bacon were tiny and overcooked. I was very hungry as it was brunch we were eating so I ate most of the food but it was very mediocre. I really can’t understand why this place is so popular. I can only assume it’s because of social media. When the server came to take our plates away, the server asked how everything was and my friend was honest and said her meal (beef kebab wrap) was awful (dry, cold, burnt sausage and padded out with too much pitta wrap). His reaction was one of surprise and he said he’d speak to the kitchen staff - no b apology was offered. We waited awhile for our bill to arrive and the server to whom we had complained, never appeared. We assumed that he’d come and see us after speaking to the kitchen staff. Most London restaurants would give customers some sort of discount, free drink / dessert etc but this never happened. Another server arrived with the bill and we paid it and left the cafe. It’s unlikely that we will ever return or recommend it to anybody.
Karen Cooper . 2024-11-14
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The food is delicious, but it is crowded and the wait in line takes up to an hour
Noor M . 2024-11-14
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The wait time at the counter was quite long, around 35 minutes at noon. The line for the restaurant itself was even worse. While the food was good, it wasn’t extraordinary. The staff were friendly but worked slowly, which made the wait feel longer. During peak times, they really need double the number of servers at the counter to keep things moving efficiently.
Olivia Ranson . 2024-11-13
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The restaurant is very delicious and has a wide variety of options. It is best to register to wait before heading there And the place has nice sessions 👌🏼
WA . 2024-11-13
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We tried it for breakfast. First, you reserve your turn using the barcode in front of the door, and they contact you if your turn arrives via the messaging service located in the same link as the barcode. The wait is long, taking two hours. We had a problem with our reservation, but the manager dealt with us in a very wonderful way. Their food is very delicious. We ordered shakshuka, pancakes with Greek yogurt cream, and a Greek salad. They are all delicious, but I wish they would cut the salad into smaller sizes 😁 The sizes of the dishes are sometimes large. Our calculation is 54 pounds for two people The seating areas are tight and the place is small.
Deemah Al-Salloum . 2024-11-13
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The delay in entering was annoying, the seating is uncomfortable, the food is average, there is a delay in taking the order and the workers do not look at you at all.
Ghalalkhaldi . 2024-11-13
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The food is very ordinary Crowding in the empty space
خالد . 2024-11-12
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Shakshuka and chocolate pancakes We waited for an hour and a half, but it was worth it
Ghaida . 2024-11-12
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I’d like to say my review on ergon deli. It has nice food and service AND A BREATH TAKING ATMOSPHERE. And if u have a allergy they will listen. Ovarall 9/10
Aziz . 2024-11-09
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Wait about an hour Worth the wait
Fahad Hamad . 2024-11-09
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I haven’t eat in here unfortunately because I was “removed” from the queue after waiting for more than an hour. Note: you have to refresh the queue page until you would be able to join the queue (that took us around 15-20 min)
Sa A. . 2024-11-09
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Very long time to wait especially when it is Weekend
Saleh Alkhudhayr . 2024-11-09
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The food was very delicious, you need to register in line to enter and the waiting time depends on the crowd. The service is a little slow But worth a visit Make sure the dish is halal before ordering it
wejdan M . 2024-11-06
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Very bad experience. We waited for more than 20 min to be seated while many tables available. Waiters not friendly.
Alanoud Aldayal . 2024-11-05
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Great place for Breakfast or Brunch
Aziz Ahmed . 2024-11-05
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The food is very delicious and the service is amazing
Samiah Turki . 2024-11-05
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Lovely brunch spot but the wait is long
Moudi Al Mahmoud . 2024-11-05
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The food is delicious and they have a late breakfast. However, reservations are required and waiting takes up to an hour.
Abdullah Ahmed . 2024-11-04
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I’m a big fan of this brunch spot—the vibe here is awesome! My top pick is the Pancake with Greek Yogurt and Fruit; it’s super rich and tasty. The Poached Eggs on Sesame Bagel is also a must. I’ll for sure be coming back with friends!
おうみ . 2024-11-02
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One of the best breakfast restaurants in London! But very long waiting time even though there were many available tables 😏 but the quality of food is excellent! كله خليجيييييين 🏃🏻♀️➡️
Hessa Alobaid . 2024-11-01
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A more than unpleasant experience. The queuing system is very difficult to understand (you have to scan a QR code, queue outside). Then, there were 4 tables available but the servers did not seat us there. In addition, I received my (hot) dish 15 minutes before my partner received her lukewarm dish… Finally, there is a tax (not applied in our other brunch places) of 12.5% for the service, which was very bad. I therefore absolutely do not recommend this place which is overrated and not worth the wait.
Félix De Vylder . 2024-10-31
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the food was very good. however please consider placing time limits on how long customers can stay because i booked a table at 9am and was seated at 11.30pm.
سارة . 2024-10-29
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Don’t bother to go after 5pm, kitchen will be closed, even though it says they close at 7pm.
María Rosa Duré . 2024-10-27
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The pancakes with greek yoghourt is ✨phenomenal✨
Ayat Dhabbari . 2024-10-27
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The most beautiful breakfast restaurant in London. I will repeat the experience 🤍👌🏻
SARAH . 2024-10-26
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The eggs with simit were delicious Pesto halloumi with sourdough bread was regular Try to book a tip so you don't have an online appointment
Sultan Hamad . 2024-10-25
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A wonderful recipe for a simit dish with eggs and delicious chocolate pancakes, but the food was very late, this is the only bad thing. Otherwise, everything was delicious for once, and the food and atmosphere were delicious and the staff treated them nicely 🥰
Ashwaq Saleh . 2024-10-25
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It deserve to try it Good staff Nice food variation The taste is good The price is moderate Preparation time : is good Portion : is good My recommendation: peinirli shakshuka & poached eggs on sesame bagel. The croissant is nice taste.
Fawaz Alarbash . 2024-10-24
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The food at Ergon Deli was excellent! We had the croque madame, poached egg on semet, and hazelnut pancakes, all of which were delicious. However, the tables are quite small and compact, making the dining space feel a bit cramped. Overall, a great spot for food, but the seating arrangement could be more comfortable.
yazid maghrabi . 2024-10-22
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I love the breakfast it's one of the best breakfast in London.
Ahlam AT . 2024-10-21
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I came to breakfast as soon as it opened and asked for orange juice. The cup arrived and I shouted when I told the waitress that this was regular oranges!! It was never an orange, it was dry and obviously old The brown employee was courteous and polite
ftoo 15 . 2024-10-20
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My visit was in the summer of 2024. The food and coffee were very delicious 😋👍👍 The place is small and had limited tables but it was not crowded. God willing, the next time I return to London, it will be my first choice.
AMAL ALZAHRANI . 2024-10-20
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ERGON DELI لندن المملكة المتحدة Ergon Deli is a Greek deli and café in London, UK. It offers artisanal Greek products, specialty coffee, and traditional Greek pies. Here's what you need to know: Locations: Ergon Deli has branches on Maddox Street in Mayfair and in Westfield Stratford City. Menu: They serve brunch, mezze-style dishes, and a variety of Greek delicacies. They also offer vegan and vegetarian options. Atmosphere: Ergon Deli has a cute interior and is known to be family-friendly. Popularity: Some consider it a viral Greek brunch spot in central London. Payment: They accept credit cards, debit cards, and NFC mobile payments.
Abhishek Gurjar . 2024-10-20
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It's a nice restaurant and the food is nice, but it's not worth the wait for almost two hours. You come and register with the barcode, and if you wait outside while standing for that long, you come in and the restaurant will be half empty. I don't know what their situation is.
تركي المحيسن . 2024-10-20
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There is music in it Eggs with shakshuka are fantastic
Wa Fa . 2024-10-19
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The most delicious breakfast in London❤️
مُهند . 2024-10-19
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Food was delicious. But the service wasn't
Alanoud . 2024-10-18
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The restaurant is always crowded, the food is delicious, and they have amazing tahini wafers 😋
Namshah Alhabib . 2024-10-18
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Poached Eggs Koulouri Yogurt Spicy Oil 5/10 Green Sakshuka Pistachios 10/10 😋 Hot Tea go for English breakfast tea 10/10 There is a queue for 30 minutes at the door 🤦🏻♂️
Osama Alshaer . 2024-10-17
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This is the typical style over substance place. Service was friendly, but food very mediocre, side salad with rotten bits and cold tasteless tomatoes.
Julia Maia . 2024-10-17
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So delicious and the pancakes are really such a big portion. And there's no shortage of toppings here either. More like peanut butter with pancakes and not the other way around 😂😍
Pia-Marie Huemer . 2024-10-16
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Great food, a bit slow on the service and good atmosphere. Freshly made Greek brunch dishes with good coffee and freshly made juices
Angel Kirilov . 2024-10-15
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Extremely long wait, food was great but the service is terrible
Noor Kh . 2024-10-14
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I tried a nice shakshuka, but it was large enough for two people The tea is normal, light
Shahad Abdulaziz . 2024-10-14
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We passed by the restaurant and decided to go for a coffee break. We each order a coffee and a pancake with granola and greek yogurt cream or butter. The coffee was great and the pancake was very good, just the portion was on a-little big side for me. The only cons is that the coffee came very quickly but the pancake took more than half an hour to arrive and I hope it could be a bit warmer. Overall it was a good experience!
Lee Sarah . 2024-10-12
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Excellent, delicious taste Best to book in advance
Thamer Moon . 2024-10-12
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Beautiful Greek restaurant with delicious food
S A . 2024-10-12
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Special cafe, excellent coffee and food, well worth a visit and bookmarking...
Neal Criscuolo . 2024-10-10
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I have given 2 stars overall, 5 stars for food, 2 stars for service, and 4 stars for atmosphere. Ergon Deli is famous for their delicious food, however I will be fair and honest, if your restaurant has michelin star, with this rude attitude and zero hospitality, you will lose your customers. Bottom line, you need to fix this issue, or you will lose your good customers.
Hilal Almalki . 2024-10-09
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Way overrated! The queue you have to go through doesn’t worth it. They have an online queue where the time actually increases not the opposite! There are way better places in London.
FAISAL S . 2024-10-08
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The brunch is a little pricey, would recommend joining virtual queue on dojo an hour before arrival as their queue is quite long on weekends
Erin You . 2024-10-08
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Nice place .. food was really good and the portions are reasonable as well. The service was a bit slow, but overall very delicious in terms of eggs containing food !;
Muath AlQunayan . 2024-10-07
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Very nice staff. A service person was very helpful, I didn't have an adapter with me and had to charge my smartphone for the ride to the airport. I would like to thank you again. ❤ The food also tasted very good. Well seasoned, fresh and large portions 😋
AySe . 2024-10-06
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Delicious and beautiful restaurant with great service
Manae Y . 2024-10-06
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Honesty is conveyed very well, the taste is ordinary, and it does not deserve the praise and queues that come upon them. Perhaps the only dish I liked was the crepe. The reception was very bad in terms of dealing.
Muhammed AlAqeel . 2024-10-06
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Their food is good but the wait is too long.
Ahmad Bogari . 2024-10-04
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Best food ever Special thanks to Sanaa she's the best 🤍🤍
Alanoud Aj . 2024-10-01
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You have to queue through a barcode first, it we’ll take time, food was average
manal h . 2024-10-01
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Delicious breakfast restaurant But there is a long wait The atmosphere is comfortable The service is excellent The food is delicious
Salehah naseer . 2024-10-01
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Unfortunately they don’t serve gluten free bread
Reema . 2024-10-01
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Excellent food, but huge queue. We waited for 2 hours. 2 hours! I would go again, but never on a busy day/time of day. I would suggest you go on a weekday around 2-3 pm.
Athos Vacanas . 2024-09-29
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Great place! It has a very nice vibe to go with friends and enjoy a good brunch and excellent coffee.
Evandros Theodosiou . 2024-09-29
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The food is acceptable, frankly. The coffee is good. I didn’t like the croissant. The speed of service was excellent. The problem is that they have to wait. There are two openings in the restaurant. They try as much as possible to cram people into one place. The wait is actually long, 20-25 minutes. I arrived there at 9:30 in the morning and it was crowded.
Essam Ossabi . 2024-09-28
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The location is in the Mayfair area, the restaurant is small and the tables are very limited. I visited the place based on a recommendation, an excellent experience, and the order in the picture is very delicious and filling.. The juice is normal and the tea is unfortunately bad. The service was excellent, but it took about 25-30 minutes to deliver the order. It is expensive for breakfast..
Lujain Nasser . 2024-09-26
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Very small restaurant The waiting was too long (had to get in a queue for 90 minutes) The service was slow as the resturant was very busy The food was delicious The POACHED EGGS KOULOURT 13£ is there signature and it was really good.
Meshaal S . 2024-09-26
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My experience was beyond what was praised... I had a pancake and a shakshuka, and unfortunately they were all less than normal. Shakshouka is full of fat, pancakes need more cooking and have something special in them. But booking a table was easy, and I booked online via a restaurant table reservation application before I came. It was written about an hour and I would enter, and in fact, I arrived at the restaurant after 50 minutes and entered.
Luluah . 2024-09-26
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It is less than very normal and I will not visit it again. The wait for breakfast was nearly an hour 💔
YOUSEF ALGHOFAILI . 2024-09-26
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Everything was beyond excellent, if I had given it more than five stars We tried two of their varieties and each one was tastier than the other
shahad majed . 2024-09-25
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Best breakfast ever 👍 I highly recommend to try the chicken pesto so good.
M Alhazmi . 2024-09-25
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A big thank you to the gentleman who helped us enter the restaurant. Despite being fully booked, he took care of us and allowed us in (he had an eye injury )he was so kind and helpful. Overall, the food was delicious, especially the Shakshouka Aprili, which was definitely worth it. They did serve us a sesame bagel instead of the avocado one, but we didn’t mind since we were in a hurry to catch our flight.
mira 87 . 2024-09-25
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A Greek restaurant that mostly eats baked goods with eggs The order was shakshuka, pancakes and egg simit In general, demand is normal and less, and it is not worth waiting at all, and prices are a little high An experience that will definitely not be repeated
Sul Saud . 2024-09-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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