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4.0

Based on 110 opinions finded in 1 websites

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Nº 476 in 1011 in Barnet

Nº 53 of 93 Other cuisines in Barnet

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor1104.0

comment_iconOpinions

Total disappointment. My friend had the omelette and had digestive problems after and had to buy Immodium. I ordered granola which came without the coconut yoghurt. When I complained I was brought the tiniest of leftovers and told there was no more left, so I sent it back. Didn't want to eat dry granola. No apologies or reparation. The blonde waitress was awful and did not say sorry for spoiling our experience. Service was awful - not enough staff. I have had some better experiences there but won't be going again.

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Tour714868 . 2024-08-10

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Have been here quite a few times and generally it has been good. Today was terrible. Eggs were served cold and had to be sent back and remade. The porridge had something in it that looked like the remnants of an omelette or a pancake. Sent it back and got a fresh one, which was ready immediately so clearly from the same batch, and it had the same little yellow eggy bits in it. Sent it back. They didn't seem to care that I not actually had any breakfast, and did me a whole big favour not charging for the porridge, but charged full wack for everything else. No goodwill at all. I said they should at least have made the coffees complimentary but they weren’t interested. I wont be going back - 1 lost customer!! Actually 2 because my friends won't be going back either. I think its under new management, and going downhill!

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Alan T . 2023-12-19

MORE AT TripAdvisor

Lots of drinks to choose from. Friendly people. Best cafe in ware. 5 star service and helpful on every visit I have been here

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D Dobeck . 2023-11-17

MORE AT TripAdvisor

Extremely poor service and food is not freshThe food was off and had a bad smell I told the waitress she just laughed The council rating is only 4

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Peter W . 2023-10-30

MORE AT TripAdvisor

They are hilarious, they stop doing sandwiches at 3 because they say they need to get ready for tomorrow. Seriously??? Service is awful but location is great

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Natasha D . 2023-08-13

MORE AT TripAdvisor

Arrived on a Saturday morning, alot of empty seats and about 3 members of staff around but not one of them came over to seat us! We had to find our own table and get out own menus!!! The food was good, but the staff make you feel as though your a nuisance to them! ZERO customer service whatsoever!

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Sen C . 2023-07-22

MORE AT TripAdvisor

Lovely cafe with lovely food and waiting staff. Will definitely be back. Was a shame that getting the bill took so long. Gave up and paid cash in the end which meant the tip was lower than I would have paid.

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Nlrg2014 . 2023-06-15

MORE AT TripAdvisor

Rude and unfriendly management. I felt like a nuisance from start to finish and there was not so much as a smile from anyone. Even my son asked why they were angry with us.

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Hungryfoodie001 . 2023-01-19

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My friend and I were really looking forward to a cup of tea and coffee together having not seen each other for a while. When her tea arrived, the milk was obviously sour with white bits floating all over the tea. We asked if we could change it which the waitress did; the same thing happened again as they obviously used the same milk. The staff made us feel like we were just being a nuisance and were annoyed with us as they were busy but an apology and offer of another drink would have taken 30 seconds! Then they tried to charge us for the undrinkable tea!!

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karenfZ7542YI . 2022-08-13

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Sat on an outside table in the sunshine next to a number of busy tables. The odd waitress came out to every table but ignored us. Eventually, I caught the attention of a miserable faced server and politely asked if we could have a menu when she was finished with her table. We're now sitting on a table with a collection of other people's coffee on a dirty table watching the server I had just spoken to go to the table alongside us to take a food order. I foolishly thought we would get our menu but the girl took them away, replacing them in a holder on a wall! People all around us were being served and having been ignored for 10 minutes we got up left

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rmill8874 . 2022-04-30

MORE AT TripAdvisor

Waited over hour and half for food. We kept asking and they kept saying will be out in few minutes. No drinks or water offered while we waited . After many false promises and dragging things on the food came out only to be burnt and inedible. Complained and they bought out replacement items for the burnt food but again same burnt food came out. No apologies at all. Basically left food ,paid bill and walked out .

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SRKLondon . 2022-02-13

MORE AT TripAdvisor

4th November 2021. Group of 2 ladies. The coffee ☕ shop is a cozy noisy local-neighborhoody homie little place. All personnel were polite and friendly. Furthermore, it has a large selection from brunch. Sweets and savory ones with simple tastes and no exaggerations.

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_N2313FH . 2021-11-12

MORE AT TripAdvisor

You are spoilt for choice in the area but Em's is an excellent option with good quality food at reasonable prices. On a fine day there is lots of outside seating. There is plenty of choice on the menu to suit all tastes. The Service was prompt, friendly and efficient. The food itself was fresh, tasty and came in generous portions.

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Richard J . 2021-07-29

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Gordon Ramsay once said idiot sandwich but when he stuffed that woman in-between 2 slices of bread he couldn't possibly imagine a restaurant or Caffe as bad as her cooking. Firstly the food was very burnt and had terrible mouth feel, my lettuce had a stalk in it and was utterly terrible and dry. The chips I mean nachos tasted horrible I mean they literally tasted as if they where taken from a packet oh wait we are opposite a Tesco probably where they bought the nachos. As well as this the helper aka waitresses was very rude and inconsiderate and very mean, hurt my feelings, also put too much ice in water and also might if spat in my drink. After I concluded my terrible meal I was squirted repeatedly by a cleaning chemical witch I now know I am allergic too. As I was leaving the crazy owner women hit one of the employees in the back of the head. Would not recommend it is the worst place to ether eat food ever.

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NotH8tr . 2021-06-28

MORE AT TripAdvisor

Had a great brunch at Em's and they were happy to go 'off menu' for the kids. Lovely food , good value and service

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Jo S . 2020-12-13

MORE AT TripAdvisor

Awesome staff, awesome food (especially the breakfast) and open till 5pm. Also does very good coffee and smoothies.

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CompassMark . 2020-09-10

MORE AT TripAdvisor

I absolutely love this coffee shop and think it is the best on the High Street. I have been to other coffee shops on Whetstone high street and none compared in quality and service to Ems. The quality of their coffee is really good -...

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perniap2018 . 2020-08-20

MORE AT TripAdvisor

We came here for a late breakfast. The coffee is good though it could be slightly richer. The breakfasts were very good. I enjoyed the eggs, bacon, hash browns etc. The service was prompt and friendly.

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Johnwpf . 2020-01-29

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After spending the morning having coffee at Em's and working, I was about to order lunch. I was then abruptly asked to leave as I had been there for more than two hours as they needed the table even though I wanted to order lunch....

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ZXY100 . 2020-01-06

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A lovely friendly cafe serving a delicious range of food. We had Eggs Benedict and ciabatta with mozzarella, pesto and sun dried tomatoes served with salad and crisps.

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Varsha V . 2019-10-09

MORE AT TripAdvisor

Food is lovely and fresh. Waiters are so lovely helpful. I am going to this cafe every Sunday with my family and never seen any bad thing from here. The vibe is amazing. I recommend people visiting this place

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amir-navazani . 2019-10-06

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A delightful place to enjoy delicious, quality food and atmosphere. The staff are wonderful...welcoming, friendly and funny! It has a real feel of community in the best sense. Loved it.

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fiona b . 2019-08-08

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Cute cafe but we had to wait an hour for our food (one omelette and one salad) which should not have taken long. When queried staff were not helpful and kept saying 5 minutes. We also had to wait 20 mins for drinks. I would...

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Nstra . 2019-03-24

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Em's Coffee is small but very warm ambiance coffee shop. I was at business trip and every morning I was going Em's Coffee. I really fall in love with their pancakes and fresh juices! Highly recommend!

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marvellousmoment . 2019-03-05

MORE AT TripAdvisor

I live locally to Ems and get takeaways and eat there fairly regularly and I have never left a review. This had to change as the food is just first class. The salads are so epic I honestly don’t know anywhere in London that has...

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Joeyglynne . 2019-02-21

MORE AT TripAdvisor

We had our most amazing breakfast at Em’s with my husband. Food was delicious, we had Em’s special and veggie big breakfast. Coffee was great and their juices just gave us the first kick to start our day. We finished our breakfast with American pancake...

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loveholiday-food90 . 2019-01-23

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I used to go often with my wife and kids and was excellent, however, the more popular it has become the worse the service has become. After encountering a 1 hour wait for my food and unbelievably rude staff who took offence at daring enquire...

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O9923FTstephenp . 2018-11-25

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Lovely independent cafe serving food, coffees & pastries. Great service and very tasty juices! Would recommend.

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Nood1986 . 2018-11-16

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This was my first visit to Em's cafe and last.From the moment we arrived to the moment we left,service was terrible.On arrival we sat on our table for 20 mins before we had flag down a waiter to order some coffes.When he did come to...

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AdamBleu . 2018-11-13

MORE AT TripAdvisor

Popped in for breakfast. We ordered the pancakes and the porridge. Food was really nice, and fresh and the waitresses were all really pleasant. Would definately visit again when in the area.

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Poddymcguirk . 2018-10-19

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I placed an order for my firm event which I then had to re call to inform of a severe nut allergy. The person on the line (Kos) who entitled himself as a manager, he was rude on the phone, said it was a peak...

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business123120 . 2018-10-09

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