Based on 171 opinions finded in 2 websites
Based on 171 opinions finded in 2 websites
Nº 74 in 182 in Adur
Opinions
The food is delicious, made with organic ingredients, and the customer service is excellent.
Alexander StPaul Lawani . 2024-11-06
MORE AT Google
Thank you, great food and delivery was on time
Fedai 4848 . 2024-11-06
MORE AT Google
My partner ordered a mixed donner kebab Saturday night .. enjoyed it turned up hot good service and ate the whole lot....well come early Sunday morning my partner is vomiting badly then the diarrhea started and vomiting continues well into late last nite very unwell .. we waited till this morning to make sure it wasn't a tummy bug ( I will not order from there .. I had dominoes) but I'm fine so obviously it has to be from empire grill... my partner went down there earlier to speak too them but they were closed
Kelly Noble . 2024-11-04
MORE AT Google
Puddle of oil on kebabs complained sent out new one that was even worse it turned the chips orange. The only good thing about that place is delivery woman it kind
Michael Middleton . 2024-08-31
MORE AT Google
Kebab tray was absolutely delicious and me and my son couldn't finish it 😫
Tim Zahoui . 2024-08-03
MORE AT Google
You sent the wrong kebab. We asked for 2 chicken donners and 1 lamb donner. You sent 3 chickens so one dinner went without. It was also very late and oily. Very disappointed as we always order from you.
lynne . 2024-06-26
MORE AT Just Eat
Foods lovely but once again they have forgotten to put cheese on my cheesy curly fries
nick coogan . 2024-06-21
MORE AT Google
Lots of the chicken was pink and not cooked and it did not come with the sauce I requested.
Lauren . 2024-06-11
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great food nice and hot and full of flavor , nice big serving, friendly service got here just before time will be ordering again.
clive . 2024-06-08
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Have received only part of the order, cold, and cannot contact them as their phone number is disconnected, next time I will have to find another way of spending the £60 I wasted on this.
Ross . 2024-06-05
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Tasty and hot, bit tight on the salad
Amy . 2024-05-30
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Order arrived with a missing item. Rang to say it was missing and was told it would be delivered. Later that night after 11pm banging on the door from the second delivery driver shouting aggressively I hadn’t paid , swearing and name calling. After speaking to the manager to complain they realised it was their error and the takeaway was paid for to the first delivery driver. Scared my kids and upsetting for neighbours having to listen to the foul mouthed aggressive driver. Do yourself a favour and avoid at all costs. I’m absolutely fuming.
lee . 2024-04-28
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Chicken doner burnt Inedible never again
Tina Sutcliffe . 2024-04-23
MORE AT Google
Made mistake with asking for delivery instead of collection, called and lady on phone was really helpful and sorted for us, food was ready for collection in 20 mins, all hot and great quality! Thank you
Joel . 2024-04-19
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Tonight I had the Lamb shish Donna combination and it was delicious. I've had quite a few kebabs and always delivered early and not. the kebabs are of high quality.
Mr . 2024-04-14
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Food was okay but kebab meat Tastes off really starting to wonder if it's really lamb at all so I skipped that had a burger bottom was burnt and the top was so soggy it fell apart bareing in mind I only had lettuce and a little ketchup on the burger it's self For the price u can't complain it's not horrible the salad box was very nice tbf as was the chips I received when ordering just personally wouldn't touch the kebab meat in all honesty with u all
Uu Uu . 2024-04-02
MORE AT Google
For a Family of 4, very different food tastes, amazing food & delivered service, 10-10 , highly recommended
xrglewis800 . 2024-03-29
MORE AT Google
Love the food and love the staff.
Abi . 2024-03-24
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Food arrived within 20 minutes and the delivery lady was so friendly. Great pizzas and chips! Would highly recommend!
Hollie Bardin . 2024-03-16
MORE AT Google
Food was good but I'm not sure the chefs are reading the requests properly. I ordered a lamb shish kebab with extra chilli's and extra chilli sauce. Didn't get any chilli's and not much sauce either. Lamb was good as was the salad so shame about the extras. Will order again and hope tonight was an unfortunate one off. Friendly lady delivered.
Paul Shields . 2024-03-16
MORE AT Google
The food is so delicious amazing and great service
Leon Fenech . 2024-03-10
MORE AT Google
Ordered a meal for my family of 5 The food was delicious Thank you
Seval Baris . 2024-02-28
MORE AT Google
Amazing food The home made chicken fillet was delicious
Gulusah Ardak . 2024-02-28
MORE AT Google
The food was terrible. The amount of grease that came off it was ridiculous. Most of the chicken wrap went in the bin. However the burgers were ok.
User . 2024-02-25
MORE AT Just Eat
The most overcooked meat I've ever eaten, underseasoned,the hot chilli sauce was like eating chopped tomatoes, the rice was undercooked and my stomach hurt before I'd even finished ¼ of the food. Will not be ordering from here ever, how it was rated more than 2 stars beforehand begets me as it was genuinely one of the worst takeaways I've ever had.
Stephen . 2024-02-09
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Awful today,chicken doner was tasteless and lamb was not cooked...normally so nice!! Must have had the end bits which they shouldn't use.
Scott . 2024-01-14
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Used to love their food. However, quality of food has gone downhill in last few months. Food appears to be often cold on arrival and no consistency in the salad options
Aysha . 2024-01-10
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First time ordering and won’t be again. Wither it hadn’t been packaged properly or it had been leaning to one side in the car as the sauce and grease had pored out in the bag so didn’t really have any on the kebab. Also the meat didn’t taste great, didn’t have much flavour but also had a weird taste.
Lee . 2023-12-31
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Food was some of the poorest quality I’ve had. Chips felt like they were cooked a week ago and the chicken burger was barely edible. Pizza was alright
sharna . 2023-12-21
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Pizzas are really lovely. Generous toppings, not greasy or heavy. Good price too compared to bigger brands. This is our 2nd pizza order from them too and we will order again in the future.
Jo . 2023-12-18
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First order from here as our other delivery kebab places have been letting us down. They are further away but food arrived earlier and HOT. Portion sizes are good and very yummy. The price is good too. Looking forward to next Friday.
Sam . 2023-12-15
MORE AT Just Eat
Never have I had such bad food.Ordered a pizza ,hardly any cheese and No Bbq sauce which I asked for,very lean on all toppings as well.Also Garlic pizza bread with cheese ,totally burnt. Make sure you never deliver that again to me.Ive been getting food from you for years...Today was not good at all
Scott Carden . 2023-12-03
MORE AT Google
Seems to have gone downhill. Not happy anymore, used to like it here, but now no discount offered and food portions seem to have got smaller.
Hungry Hippo . 2023-11-17
MORE AT Google
Always delicious, always hot and on time.
Dan . 2023-11-16
MORE AT Just Eat
Food quality was horrendous very disappointed
charlotte . 2023-11-14
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I had the Lamb Doner and Lamb shish combo with garlic mayo and a hot chilli sauce pot. All the salad. It was amazing. The lamb was very flavoursome and was not too salty like other kebabs. Probably the best kebab in shoreham. 10/10
Mr . 2023-11-13
MORE AT Just Eat
It was great being early food was good just a little colder than I would have liked but tasted ok
Dave . 2023-11-04
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We ordered 2 kebab wraps but ended up with pittas, so very disappointed.
John . 2023-10-13
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Amazing food as always but disappointed 2 drinks were missing
Michelle . 2023-09-28
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Very fast delivery of fresh and delicious hot food, thanks
damian . 2023-09-23
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Awful! I ordered kids cheeseburger meal and plain burger came. Chicken was tough and chewy, no salad with kebab, just onion, upon onion. Very disappointed!
Michelle . 2023-09-07
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Always happy when ordered from here
User . 2023-09-01
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Delicious food, really enjoyed it and big portions. Delivered on time and piping hot. Great value.
Dan . 2023-08-22
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Great food, delivery on time and friendly delivery driver would definitely recommend!!
Clare . 2023-07-10
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New Customer: Unfortunately I can not rate this restaurant high because when it finally arrived the food was absolutely stone cold and where it had gone cold it was so greasy and not very nice at all. Due to the time I placed the order by the time it came unfortunately the store was closed and no one answered. If I was too far to deliver then maybe don’t come to the area. I really hope they get better and become a great place to eat, but only time will tell. So for now, it’s a no from me.
Simon . 2023-06-18
MORE AT Just Eat
We have been using Empire Grill for the last three years, the first two years the food has been excellent with very generous portions, unfortunately in the last 12 months things have gone downhill….. Let’s say I’ve ordered food there 10 times in the last 12 months, 90% of the time food has turned up with no sauce or no pitta bread, or the complete wrong order. Tonight I ordered a mixed wrap and specifically asked for no tomatoes as I am allergic, guess what, my wrap had tomatoes in it, and my friends kebab turned up with no pitta bread, basically everything went into the bin. Come on Empire Grill you used to be so much better than this! What has happened to you guys??? Update 16/06/2023 We thought we would give Empire Grill one last chance, again as usual, they completely messed up the order, so we gave them a call to ask what was going on. We spoke to 3 members of staff, All of them were incredibly rude telling us that it’s Friday and we are busy so mistakes will happen, how dare they speak to paying customers this way! Who on earth did I think they are? Without paying customers, they would not have a business, and without listening to the that the customers make they would not have a business! That’s it for us we are never ordering from there again, the food is too quickly, cooked and wholly underwhelming! Good bye empire grill there are so many other kebab and burger shops in town why should anyone use them?
_Archer_ Vikes_ . 2023-06-16
MORE AT Google
The food was cold, the steak was overcooked the chips were soggy from the steak juice and a death by chocolate cake was dry, and not worth the money
matthew . 2023-06-14
MORE AT Just Eat
Ordered a meal for our family left notes for the restaurant to not put olives on the pizza order arrived with olives on the pizza and also 2 of my kids complete meals never turned up with order so we had to eat ours while it was warm and then had to wait for the missing meals to arrive by which time the kids was not hungry won't order there again
Jason . 2023-06-10
MORE AT Just Eat
My local kebab place very good food
omar anabtawi . 2023-06-09
MORE AT Google
Very nice from start to finish thank you
Tony . 2023-06-05
MORE AT Just Eat
Always well-prepared shish kebabs and delicious fresh salad (lettuce, mild onions, tomatoes, cucumber, cabbage) cooked to order.
Yvonne Baragwanath . 2023-06-02
MORE AT Google
Great food great service and delivery
Debbie . 2023-05-13
MORE AT Just Eat
We ju⅞st didn't really like the food! Cheesy chips were microwaved to melt the cheese so it made the chips hard and chewy! The best bit was the garlic mushrooms although they forgot the dip!
David . 2023-04-09
MORE AT Just Eat
Normally great food so I would recommend it to anyone.
david Pannell . 2023-04-07
MORE AT Google
What a bargain. We had the kebab tray. So much food and so tasty. Will definitely order again.
rob . 2023-04-01
MORE AT Just Eat
I have ordered from this place a few times and has always been my best kebab place up until now. Sadly the last two orders of my food was cold and the kebab meat was gristly, tiny portions of salad They also forgot the dips I ordered and PAID for as well. This place has really gone down hill in the last couple of months.
Florence . 2023-03-26
MORE AT Just Eat
OMG lucky i gave it one star as could not give it less staff unprofessional food ì would not feed to my dog this place has gone down hill big time there are far better places out there mite have to travel a bit but is better then wasting my money at empire grill
Mike . 2023-03-11
MORE AT Google
Very good portion size and very large wings very satisfied and definitely coming back! :D
Dan Guo . 2023-02-28
MORE AT Google
Food was so beautifull and the delivery came so fast recommend 100%
Justyna Abdullah . 2023-02-06
MORE AT Google
As always with Empire Grill - great service and good portions. Once in a while I like a kebab and if I have one I want to be greedy. I only go to Empire Grill as they are the only place in Shoreham that actually has large portions.
Rich . 2023-01-31
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Amazing food. Clear and fresh food
ADAGRAF SIGN AND PRINT . 2023-01-27
MORE AT Google
What happened? This used to be good kebab shop. Price ok quality gone down not happy.
Great Grump Grumpy . 2023-01-06
MORE AT Google
The only fault I can record with this takeaway is that they got the order totally wrong. A chicken doner kebab with salad and no sauce was ordered, as was a lamb doner kebab with no salad and sauce was ordered. What was delivered was two lamb kebabs, both with salad, neither with sauce!!!! Pretty poor on the standard of order.
Mark . 2023-01-03
MORE AT Just Eat
Absolutely terrible avoid, it was over 20 mins late when I had rung and hadn’t even left was still being cooked
Dom . 2022-12-28
MORE AT Google
Amazing food, came alot earlier than expected and lovely delivery guy. Will definitely order again food was fab and hot!
Joel . 2022-12-24
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Great food and fantastic quality and fast delivery turnaround even for a Saturday will definitely be ordering here again
Matt Leyh . 2022-12-17
MORE AT Google
In most restaurants prices are going up and portions are getting smaller. Empire Grill is the only place in the Shoreham area that still gives you a large serving when you order one and is cheaper than most. Never been disappointed with them, HIGHLY RECOMMENDED.
Rich Pierce . 2022-12-11
MORE AT Google
Food was fantastic, definitely recommend the chicken and bacon burger. Chips were quality too. So easy to order and pay online and just wait for delivery 👍
Andy . 2022-11-30
MORE AT Just Eat
Very friendly staff and lovely food & Deliver on time thanks Ali
nrupansh soni . 2022-11-11
MORE AT Google
Always great food from this place.. mixed kebab was on point. Best lamb shish about.
Wayne . 2022-11-06
MORE AT Just Eat
Amazing food!always taste great I order from here often and it never disappoints.Best Takeaway in town.
Zoe Page . 2022-11-06
MORE AT Google
best place in the area,thanks guys will be back again 😊
Suliman Tv . 2022-11-05
MORE AT Google
Ive always liked Empire Grill as its the only place locally that seems to have a difference between a large sized kebab and small. Other places just seem to have the same size no matter what you order. Always pleased with what I get.
Rich . 2022-10-31
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Chicken wasn't cooked properly
Kellie . 2022-10-29
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Really quick delivery nice kebab really enjoyed the meal will order again ✅
Peter . 2022-10-25
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Best kebab in town in here every night I’m fat because of them and I love it
Pj Goodwin . 2022-10-23
MORE AT Google
My halloumi pizza was delicious 10/10 recommend. Best pizza evera!!
adele mockett . 2022-10-23
MORE AT Google
We always order from empire grill and never have a problem. Tonight was the first time we had an item missing, when I called the restaurant they were very good and the missing item was sent out asap. I would happily keep as our regular.
Nicole . 2022-10-14
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Always friendly and they know what we want always hot and fresh
chris . 2022-10-11
MORE AT Just Eat
Won't go anywhere else, great food, great service, couldn't fault it
Tammy Hamblin . 2022-09-19
MORE AT Google
Service all together was good. However the meal itself was a little under par and a bit too cold.
Bailey . 2022-09-14
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Food is fantastic, good quality, well cooked, really generous portions and great value! Their customer service is amazing and delivered quickly and arrived hot. Dont order from anywhere else!!! These guys are the best there is!!
Danny Allen . 2022-08-30
MORE AT Google
Delicious food, Arrived hot and lots of flavour.
Sammi Hallsworth . 2022-08-20
MORE AT Google
Chicken fillet burger is brilliant. Food came piping hot . Will Deffo order again
Joe Snipe . 2022-08-20
MORE AT Google
Beaded mushrooms were burnt beyond edible they arrived almost black. The kebab was greasy and soggy I eat less than half. I don't like giving negative reviews but as a professional takeaway surely you can't do better than this. Honest review. The dip was nice.
lee . 2022-08-15
MORE AT Just Eat
Pizza was ok as far as filling hungry stomachs but I felt it was a little bland. Personally I wish there was more sauce and less bread. It was pretty heavy on the dough. It was alright but I don't think I'll order again. Sorry :(
jasmine . 2022-08-12
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45 mins to 1 hour turned up 1 hour 20 mins later apparently they are busy
Mark Empson . 2022-08-10
MORE AT Google
Food was good but they forgot my dip, I rung them and they were very accommodating and nice. Food was hot and delivered on time.
Kylie . 2022-08-05
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Had pizza which was pretty nice, it is a bit greasy but you have to expect that from a take out place like this. Chips were pretty average. It’s hard to keep burgers, kebabs, chips etc hot and fresh so personally I’d order and go wait so you can pick it up straight away. Loads of negative comments about food being soft, cold etc when getting a delivery …. Try keeping a burger fresh while it’s out for delivery. Very difficult. I think some people expect way too much for what they’re paying. If you want amazing pizza or burgers then go pay for it where they specialise in it. If you want dirty take out then this place is fine 👍🏻
E N . 2022-08-02
MORE AT Google
Delicious food and very generous portions
Mike . 2022-07-15
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Great food every time we order and good sized portions
Vanessa . 2022-07-14
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Just ordered it was delicious not many kebabs I can eat sober however this was amazing, chips missing but a quick call and delivered in minuets, very nice food and amazing service
Sophie Reed . 2022-07-11
MORE AT Google
Lots of Lovely food. Delivered on time. Great service
Mia . 2022-07-01
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Delivery was quick and prompt. Food was perfectly hot and a generous amount too
Anthony . 2022-06-25
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The food from this place is anazing. So full of flavour . The homemade chicken fillet burger is amazing. The salad is sooo good and the prices are fair
alison . 2022-05-31
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Lovely food, fresh and was still very hot on arrival
Emily . 2022-05-18
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The burgers were great but the chicken kebab, doner kebab and the halloumi fries were not.
krystal . 2022-05-16
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Absolutely gorgeous food was hot, tasty, fresh The best kebab we have had. We had the chicken shish, veggie kebab and mixed doner all amazing.
Susan . 2022-05-14
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First order! Food came over half a hour early , the app didn’t even show it out for delivery . Portions - Generous Quality - Good However the rice was not fresh, and despite being heated arrived in hard clumps and was a let down compared to the rest . Donar meat was nice Not enough cucumber in the salad Chicken was tasty I would order again but wouldn’t order rice .
amanda . 2022-05-07
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My food arrived stone cold!!!
Rhiannon . 2022-05-06
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