Eleven in Eilean Siar

We all got off the ferry looking for somewhere to eat. We weren’t particularly hungry and we were just looking for a small bite to eat. I ordered the pasta it looked amazing . The garlic bread was crispy and delicious. In my opinion, the pasta had more sugar than salt so 6/10 for me. 3 people ordered the croque monsieur and it was the most vast and colossal toastie I’ve laid an eye on. Overall it was a pretty nice meal. 7/10

Great Place for Lunch!! We loved our sizzler steak plate. The service was also excellent. For desert we had very tasty cakes. Fully recommended!!

Absolutely superb food! Been here many times previously and never disappointed. Carvery is the best! Irn Brue Sorbet!

Excellent good food nice drinks good chefs fun playing in the play house. Nice clean toilets. Good tables and straws. Thanks.

We booked this place as there was 10 of us, great service and the food was way above average, I didn't opt for the carvery but most did, good menu choices and reasonable costs. Central for town and parking available. Would go back and recommend.

Great juicy carvery meats with a really nice selection of puddings!! And they even had as many fresh part baked rolls that you wanted (unlike the Cleaver Seafood & Grill I went to 2 days prior to this where all bread cost extra)

We went for the Sunday buffet. It was incredible in every way. Two choices of soup( the tomato soup was delicious), a salad selection which included potato salad, orzo salad, coleslaw, and traditional salad fixings. The carving station featured roast beef and ham. There were lots of vegetables on the buffet as well as two choices of potatoes and other dishes. The desserts included about 8 flavors of ice cream, lemon poisset, chocolate mousse, and other goodies. All the food was delicious. The dining room was modern and inviting and the service was courteous. We highly recommend the Sunday buffet at Eleven.

Popped in from a recommendation and found food and staff were great. Especially was my wife's birthday and brought out a cake with candles. Really good place

Very disappointing meal except got the Carvery. Chicken and Beef Burgers were tough and baked potato (not even crispy) and vegetables cold...two waitresses dealing with a busy restaurant and doing their best

Not all that exciting. They charge a levy after 7pm for carvery dinner which brought it up to £26 for two courses which was ironic as we were the only people in on a weekend night! The dishes were okay, very Sunday dinner, and the meat was fine but unexceptional. Dessert was better although a larger serving would have been nice. Nearly £7 for a cider was expensive I felt as we were £100 between 3 of us with just three drinks. Wouldn’t recommend or rave about it.

Was severely disappointed by the lack of snacks displayed at the entrance. Was accosted by a young man with a swooping hairstyle and a lack of manners and good breeding. Will be coming back next fall for more interesting adventures but with a less positive attitude next time around. >:(

While staying at the hotel I opted for the carvery option in the restaurant. Beef with Yorkshire Pudding, gravy, carrots and potatoes. The beef was a bit over, and the rest was OK.

Had a very disappointing experience tonight when phoning to make a takeaway order. The manager answered the phone and I thought great! Ordering with allergies usually goes pretty well when speaking to managers, not this time. When enquiring about if a dish had any dairy I was offered a gluten free alternative, an entirely different allergen, without checking if the gluten free option contained dairy. When I reminded him that it was dairy I was enquiring about and asked if he could maybe check the ingredients so I could be sure he laughed and I was told mockingly “oh well I’ll ask but I don’t know if I’ll get an answer”. I decided then it was not a safe option for me to order any food from here when this is the attitude towards allergies and abandoned the order. Staff (manager no less!) displaying little to no knowledge about allergies, guessing what dishes contain and then making customers feel like a nuisance for enquiring what they can safely have is very disappointing to see. Allergies can be life threatening and this kind of attitude is simply not good enough.

Had a really nice lunch today with my daughter and granddaughter , tried lots of different dishes, all were so good, nice friendly staff. Looking forward to next visit

I was very impressed with the food in this restaurant. It was buffet style with great choice plus two carvery meats every night, a great salad bar and two varieties of soup each night. The sweets well about 10 choices plus a great choice of ice cream. Thoroughly enjoyed my food here. Bar was cheaper than their sister hotel. Breakfast was buffet style too with a great variety.

We were very disappointed by the food served at Eleven Restaurant at the Caladh hotel in stornoway a couple of weeks ago. This first pic on the left is a “Haggis Stack” ordered by my boy on the menu, thinking that it would be a proper haggis stack served at most restaurants akin to the pic on the right. However what was served was a dollop of haggis mixed with sinewy strips of beef and piled on top of soggy chips. This is a lazy culinary effort and I don’t wish for any tourist to be mistaken that haggis in Scotland should be served like that! Don’t take my word for it. Look at the pic. Do you think that’s fit for service? My boy quietly tried to eat as much as he could without any complaints thinking that was just the chef’s way of executing a haggis stack. But I think it’s not right. I am not sorry for being harsh but on account of the fact that I paid for it, I needed to voice this out because no one should be made to eat what looks like a very lazy execution of a haggis stack.

Visited this restaurant today, a very warm welcome . The carvery was excellent with an excellent selection of vegetables , there was also an exselection of other main courses, which were brilliant. The selection of desserts was superb. The waiter,Tommy, was very helpful and attentive. A lovely. Restaurant to visit.

Excellent 3 course meal. Great value. Outstanding service from the young waiter from Holm. All food looked fresh and well prepared. To much to choose from. Nice to see some homemade desserts back.

We did not consume elaborate dishes but the burger was a little too dry for our taste and the tastes of the dishes were not very transcendent. The waitress was really nice which is a good point

Really nice set up The staff are nice and polite The food is lovely and always cooked well, there is plenty of choice for everyone including the carvery which is lovely. Well worth a visit when staying.

Genomsnittlig restaurang i bambaliknande miljö. Svårt hitta plats för en grupp på 8 personer men här fanns gott om plats. Mottagandet bra, personalen inte särskilt erfaren men det trevliga bemötandet övervägde. Dock inga bra vinval till havsbouillabaisen som kocken var ute och kontrollerade att vi var nöjda med. Den var OK.

What’s happened to Eleven restaurant? We used to have lovely weekend lunches there about every two weeks. Doubt we’ll return after our last outing. The bill was £100 for a party of four. The prices have shot up, almost doubled in fact, presumably post Covid etc. The meals from the menu were way below standard with small portions and lukewarm food. The carvery was ok but the sweets were stale and had obviously dried out having sat all day. The staff came by once then ignored us and seemed desperate for us to leave. No coffees for us. What a shame, it used to be so good; it feels sad, as though everyone has given up 😧

Arrived at hotel at 9pm thinking I would not get served as food service was due to end at 9. Quite the opposite, the opening times were extended that evening. A newly prepared buffet was on offer till 10 for a late ferry coming in. I have to say that the food quality was outstanding! The veg was so fresh and cooked to perfection! Carrots as they should taste, broccoli, cauliflower cheese, green beans, roast potatoes and a lightly curried chicken dish. It was the best food I have had in a very long time. I called the chef from the kitchen to express how good this food was. 10/10 Throughout my stay the young members of staff were a credit to Stornoway. Every single one of them was conscientious, attentive, polite, efficient and simply exceptional! Well done eleven!!

Had dinner on a Sunday evening. Busy. Lots of families and a couple of groups of tourists. Decided on the buffet which was ok - som of it might have had a little more spice added, but I guess that the food is cooked to please as many as possible.

Full marks for accommodating an 18th birthday meal for 11 including decorations & providing a separate space, when other places wouldn’t even allow us to book a table weeks in advance. However, I’m afraid that’s where my praise ends. Having just spent a few days...

Fast becoming my favourite restaurant to eat at in Stornoway, food is consistently good. Nice friendly service from staff. We tend to order from the menu rather than the carvery, but that is our personal choice, I’m sure the cavery is equally good for those...

Had the carvery, tasted ok. Veg undercooked, slightly too crunchy. Wouldn’t recommend for Sundays as we paid £18.95 each adult for one course, however the exact same carvery Mon/Sat is £12.50. Bit of a rip off on Sundays!!!! Staff were great and place is clean,...

We went here because we couldn't book anywhere else. Large noisy room with a servery. Just like a school canteen as another reviewer said. Food a carvery or basically stodgy and expensive. Crispy chicken was mainly batter with minimal chicken. Staff pleasant. If you have...

We came in May of 2019 and this was one of our favorite restaurants. This visit was not the best. They were out of all the seafood we wanted. We asked for our food to all came out together but half of us got it...

Absolutely the worst thing (will not claim it was food) I have ever eaten (tried) in my life. The selection looked ok until I tasted it. Meat was as tough as old boots and the vegetables tasted of nothing but mush. Booked at 6.30 by...

Unwisely opted for the carvery. The food looked fine but on trying it most of the vegetables were cold and the meat and gravy were luke warm at best. The worst Yorkshire pudding I have ever tasted. The young lady clearing our food asked if...

Nice spacious restaurant, delicious food and very good service. Waiting staff very attentive and courteous despite having a large party in.

I usually visit once a week but yesterday I turned up about 6.30 and there were plenty of free tables. They weren't going to seat me and then said as long as I gave the table back in an hour. They seated me in a...

We ate here two nights and although it was self service food (we were a coach party) the choice was immense and the quality outstanding.

Wow. Far exceeded my expectations. The food choices were fabulous and all the food fantastic. I loved the a la carte but I couldn’t go past the amazing roast dinner.

We were a table of six for dinner and everyone of us found the food to be absolutely delicious and the service was top notch.

Eleven offers a buffet option which all of our party of 8 had. The food was great and loads of choice. Recommended.

The restaurant is geared towards catering for the large bus tour groups which is hotels base . Whilst offering an a la carte menu the primary focus is the buffet. Generally the food is food with carvery items supplemented with other choices.

Good points - food was excellent. I had a Sunday roast - beef with potatoes, vegetables and sauces. Service was quick and staff were helpful. Bad points - tables were too close together and I had to ask to move. Also, covid hygiene was poor....

Good food. I had the vegetable teriyaki and my partner ordered from the carvery. It was fine although nothing special. The restaurant is large and lacking in atmosphere. A bit like a canteen. It was busy and quite noisy. Stornaway is not blessed with a...

Sadly the main course of lamb “tagine” was largely inedible for two of our party as the meat was full of gristle. We commented as such to the poor young girl serving who apologised, but seemed unsure of how to react to a complaint. The...

A vast open restaurant, as the title says, the manager, I think he was, in dark suit and tie, wasn’t switched on, he should us to the table, saying I will get some menus, then disappeared, we would still be waiting now if we hadn’t...

Went for a meal out with my grandma and family absolutely incredible service staff made us feel extremely welcome offering drinks and food Wasn’t very busy until 6 when the atmosphere started to pick up Overall is rate this restaurant and It’s service 10/10

Fabulous late lunch from a choice of either a set menu or wider selection a la carte. Great choices to be had. Food was presented beautifully and full of flavour. A bright and airy restaurant run by warm, friendly and attentive staff.

Revisited this restaurant today. All PPE was in place, the restaurant was immaculate. The welcome we received from Marcus the duty manager was brilliant despite the fact we were late for our booking. Fortunately this restaurant serves food all day. The waitress was a lovely...

Visited this restaurant today, it was just amazing. The last time we visited this restaurant it was a buffet. The lunch we had today was perfect. The staff were amazing ,friendly efficient and great attention to detail. We were served by Justin, the best service...

We booked this from Skye before we got there (not realising how key it was to ensure you had somewhere booked in the town otherwise you wouldnt get fed at that time in the season - Covid induced no doubt). On walking in it became...

Booked in for a Sunday carvery, greeted & seated promptly, given very clear instructions & it was very clean. Drinks served straight away and enough time to look at the menu. Friend had the beef broth to start and said it was the best he...

Only place to accommodate us at short notice, pre booked a table. On arrival, no customer care, couple behind us got seated first. Buffet carvery - Luke warm, server was very unfriendly and ignoring requests, hiding behind her face mask! No table service for drinks....

My Husband and I visited here on a Sunday and We had a Lovely Meal. I have several intolerances and They were on the ball with everything. We were served By a Lovely Lad who was very kind and helpful. It was very busy, quick...

Very good quality don’t really agree with 3 different prices for same food depending on time but overall very good

Came here before the cinema and had a very nice jacket potato, very pleasant and helpful staff. Puddings were lovely too.

I think that says it all. Ok food, the staff are really nice. The selection of food is OK. Nothing to write home about. If I was not staying at the Caladh Hotel, I would probably never have eaten here.

Buffet price increase dramatically on a Sunday. Not made clear when you order. Was unpleasantly surprised at the final bill. Nothing special about the sunday food offerings. Same old stuff Would advise to go any other day apart from Sunday

We booked here for my mums 80th birthday lunch.The restaurant itself is nice and spacious, and all the staff were very friendly.We ate from the buffet, but the menu looked good with plenty on it. The buffet was all lovely and fresh. There was lots of variety.We brought a birthday cake which they were quite happy to bring out after the meal.

Menu has a nice variety of items which is an alternative to the buffet. Especially busy on Sunday evenings. Advise a booking. Staff friendly and helpful.

Food was like school dinners. Lots of sugar poured into meat. Stodgy and heavy. Service was lovely and friendly. Heavy cafeteria like atmosphere. Cheap wine list . Again, service was great.

Good choice of foods at the carvery bar and a menu to choose from too. Reasonably priced for 2 or 3 courses. Staff are friendly and attentive.

I stopped in for the breakfast buffet, and they had a very good selection of both hot and cold options. The food was not inventive or "special," but it was filling and tasty. Servers were very friendly.

Good restaurant which we ate at since we were staying in the hotel that the Eleven is in but can be very busy and noisy since it is open to the public as well as the people staying at the hotel. So if you are looking for a nice quiet candlelit place to go, it is not to be found here. However the choice of food is excellent, well prepared and covers most discerning tastes I would imagine. The staff are very helpful and friendly, but as with all hotel restaurants the drinks are not cheap!!

Food was good and serves was great. The one thing that was bad was in the corner the lights where flickering and i had to leave because i am epileptic.

Booked table weeks in advance only for them to say no note of booking and offered absolutely nothing to fix the situation. Terrible

We visited 2/3 times recently when we were in Stornoway for a week. Its prob a max 5 min walk from our holiday flat.

Food was clean and edible, if you're hungry.. Menu options confusing Protein portion was just too small And veges are cheap, more veges instead of two pieces of carrots and stick of broccoli. Could make much better in a camp stove

We went to this restaurant today and really were underwhelmed by the quality. 3 terrible Scallops for £13 fine is good quality and cooking, but unfortunately neither will never go back or recommend to anyone.

lots of options on the carvery and dessert buffet, salad cart bit disappointing. be warned coaches use the restaurant and it can get really chaotic. staff service was fine. plenty of parking.

Had two courses from the carvery. The vegetables couldn’t have had more than a warm rinse under the tap. The Yorkshire puddings had the texture of a mattress. The cauliflower had been lightly grazed across a piece of cheddar and given the title “Cauliflower cheese”. The cabbage tasted different with every mouthful. I had sticky toffee pudding for dessert and the waiter took it off to the microwave to warm it up. Was really poor. The waitress was nice but was rushed off her feet so service was slow. A really poor experience overall.

We joined family for a carvery lunch to celebrate a birthday before we got the ferry back to the mainland. I’d read reviews which were mixed so was unsure what to expect. As a proper food snob myself, I was delighted with the offering, there’s a time and a place for a slap up roast, and I wasn’t disappointed. Reports of food being cold etc did not apply to our meal today. We had a booking for 12.30pm and I think that getting there early worked in our favour. Everything was hot, fresh and plentiful. Beef and pork were on offer, with appropriate accompaniments of horseradish and apple sauce. I had a mix of meat as well as Yorkshire pudding, roast potatoes, carrots, cauliflower cheese, cabbage and gravy. It was fantastic, crispy fat, tender, and we all thoroughly enjoyed it. Most of us had puddings, but the selection of starters looked delicious as well.

Had a lovely stay at the Caladh Inn and thoroughly enjoyed the food at the hotel. Great Buffet and Carvery selection. Great service and very friendly staff that went beyond what was required. Thank you all. X

food was freezing and I was told the fish was always cold..so why have it on Buffett? Like a crèche as well.staff nice but place horrible otherwise. And not cheap at all. No atmosphere whatsoever. People of Lewis deserve a million times better. Awful. Just awful.

This restaurant is within 5 minutes Walt of the town centre.This restaurant has a self service system where you can go back and have second helpings of the coarces.The atmosphere is good with help full staff. Anyone interested in eating there is advised to book a table in advance.The prices there are very good when you take into consideration that you are only charged once no mater how much you eat.

Had a pleasant lunch - combined carvery and kid's menu offering a good range of choices. Helpful and attentive service.

Really enjoyed our Sunday dinner here at Eleven. The food choice was fabulous and the quality really brilliant. The staff are super friendly and made the evening even more enjoyable. Great restaurant oh and the Scotch was great.

We were in Stornoway on the Isle of Lewis on a Sunday, the Sabbath, where places to eat are almost non -existant as they do not trade on a Sunday - a day of rest for many. We found Eleven Restaurant by asking at a local bar for somewhere to eat.A very warm welcome from Kenneth and Justin. The staff are really great and there is an excellent choice on the menu to suit all tastes plus on a Sunday they have a lunch or dinner carvery with a large selection of meats and vegetables with huge Yorkshire puddings. There is a salad bar and a dessert bar too so you can mix and match your food choices.Portions are substantial and very reasonably priced.Bon apetit!

Overpriced and underwhelming food. But, the abysmal service was what really ruined the night. Negative comments were relayed to the apparent manager on duty before leaving totally dissatisfied.

My husband informed me that we had been given vouchers to use in Eleven as a gift and we were booked for 7pm . I was pleasantly surprised that there were so many people in the restaurant as it was a Monday night . After looking at the menu we decided to try the Carvery where the meat being served was roast turkey and roast beef along with a beautiful assortment of veg and other dishes , Chicken Korma , Singapore beef , veg pakora and a fish dish . Our starter was butternut squash sweet potato and chilli soup , it was amazing , I chose to have some beef roast potatoes and selection of veg all cooked to perfection and steaming hot . For our desert I chose a white chocolate and vanilla baked cheesecake and cream and to top it all off we had a latte coffee . The staff were very courteous and attentive and there was a lovely friendly atmosphere in the restaurant . I will certainly be back for dinner here and highly recommend others to try it .

Visited this establish yesterday, very friendly and great food. This is a carvery type lunch or you can order different type food if you so wish. I had the carvery, the food was piping hot which is unusual for a carvery,. I had lovely home made sweet poato and peer soup, pinning hot with a nice fresh bread, the pork shoulder was delicious, the cheesecake with toffee sauce was to die for. A definite must for a revisit.

Second time this year I’ve been and quite disappointed on both occasions. This time I thought food choice greatly limited compared to last visit for carvery selection. One would hope less choice wld mean better quality but can’t say I felt that! I had the heel remnants of beef - neither tender nor lean! Sweet was very disappointing and I strongly suspect they are ready made rather than prep on premises! I had choc/ nut cake/slice both rich and tasteless! Felt overpriced for quality of the food!

We had a lovely meal here, the carvary was excellent with an amazing choice of tasty food and a good choice too. Kids loved the menu and the food. Nice and relaxed atmosphere and waiting staff were friendly and helpful-would definitely recommend a visit!

The cravery menu is great value and good food. You won't leave here hungry! Good selection of food other than your usual roast meats. Nice selection of desserts available. Can get very busy at weekends but pre booking available. Customer service is excellent.

We went here for a dinner as it was recommended by the locals - we had the carvery and everything I put on my plate was tasty it’s kinda canteen like if your looking for something more. definitely worth a visit and would definitely go back. Friendly staff and good food.

I have been here twice with large family groups this summer and both times the food has been excelllent and the children in our groups have enjoyed the playhouse. Excellent place for family lunch or dinner.

Only ate here once during our trip of 3 nights, think that says it all. Food was not hot only warm. Staff AOK.

Have had dinner 3 times and 1 breakfast whilst staying with work. Staff were all friendly and as i was on my own they were talkative and gave me advice on the menu and carvery. Food was all lovely and freshly prepared ( havent tried the carvery yet). Breakfast was buffet style and the food was lovely. My favourite was the chicken sizzler with Teriyaki sauce ... really nice. Heard other guests rave about the scallops and black pudding starter !! Felt comfortable to eat in on your own. Good mix of groups and family and it was a nice atmosphere. Not a 5 for me as i did feel the prices of the drinks were quite high.

Staff very polite and prompt to assist. Quick service and turn around of food. Lovely atmosphere. Accommodating to children too.

Enjoy eating here. Always leave to full. Good place to bring your kids as they have a wee area for them to play. 😃

We had a fantastic family meal here this evening to celebrate our 21st Wedding Anniversary. We've eaten at Eleven many times over the years and always enjoyed it, but the selection and quality of the food that my husband and I had from the Carvery tonight really was superb and the food was piping hot. Our 13 year old twins chose from the main menu: local burger and chips (huge serving!!) and haddock in a lovely crispy batter with chips and a side salad. The service was prompt and the staff (although busy) were welcoming, very attentive and friendly and took the time for a chat. Looking forward to going back very soon!!

Fortunately Stornaway has a small number of really great places to dine out. This isn’t one of them. Yes there is the buffet, if you like grey meat and vegetables that have been steamed to death. The staff don’t seem to have any leadership. The last time I was there the head waitress wanted a fight. Now we just about could make out that there was someone in charge of the very young staff. The large private party in the room off the main area must have been important. Even when the large tour party finished we still had difficulty getting service. I’m only home twice a year and they don’t need my money.

Staying in Stornoway for 3 nights we asked locally for a good quality restaurant. Eleven did not disappoint, despite being extremely busy the staff were very friendly and helpful. Booking in advance would be recommended to guarantee a table.

You expect traditional, laid-back dining this far away from civilisation. Not so at Eleven. Part of a large hotel, this restaurant is a lively, bubbling and rewarding place to dine. Part of a coach tour, prices could not be assessed but a number of locals chose to dine here.

It's just a little bit more 'out of the way' but worth the walk. Parking available. Modern layout with buffet (but you can't serve yourself). Carvery option. Good food, and a good selection. Deserts were good and varied. Passed our 'cheesecake test', i.e. it was actually a cheesecake - less that 50% of restaurants we tried in the area passed.

Had a family birthday party here at lunchtime. Plenty of free parking outside, spacious dining room and a lovely table. There is a small play area for young children with a wendy house available. All but one of us chose the carvery/buffet. Roast turkey and pork on offer today along with a good selection of vegetables. Alternatively the buffet offered breaded fish, chicken with haggis and chilli con carne with salads/vegetables. Price at lunchtime is very reasonable £9.95 for one course or £11.95 for two courses. Children under 5 eat for free and those aged 5-11 eat for half price (these prices increase for evening dining but only by a few pounds). Alternatively there is a kids menu with one course priced at £4.25. Usual array of drinks on offer. Very friendly waiting staff who accommodated our party all arriving in drips and drabs without issue. Even happy to serve up a birthday cake we had brought on a large plate with cake knife at no extra charge. Lovely coffees to finish off. We had a lovely relaxed meal here - just what we hoped for. Thanks to the staff. Nothing too fancy or expensive, just a decent well priced meal.

While stopping at the Caladh Inn we opted to have our evening meals in the restaurant. We found a good choice on the menu ranging from buffet to a la carte. The tariff for the buffet varies by day of week and time. The night we used it mid week we found that by eating before 7pm it was a little cheaper. The quality of the food was excellent and was served very efficiently. We found on one night that the restaurant very busy and had to wait for about an hour so might be worth booking a table to avoid disappointment by just turning up.

Stayed one night with a coach trip, hotel OK,restaurantfood was bland and chicken undercooked, when brought to the attention of the head waiter, all four of us, were told we were wrong, it was wet and pink inside, would not choose that hotel restaurant again.

Excellent buffet and menu with multiple choices. Freshly cooked food with generous helpings. Very competitive prices and the staff very helpful.

Visited this restaurant today. A nice friendly welcome from Manager Marcus. We were promptly seated and a superb waiter Justin came and explained the menu and the procedure. The choice of food was excellent. I had lovely roast pork from the carvery, but there was also a wide selection of other dishes available, snacks were also available. The food was fisrt class and was hot. This venue is only 5 min walk from the very terminal. A must the next time we visit Stornoway.

This restaurant was recommended to us and we went there to celebrate our wedding anniversary-we both had food from the carvery and the gammon/ ham was fatty, the beef was tough and tasteless and the peel on the boiled potatoes was almost impossible to cut...

Scallops starter absolutely excellent. Tasted very fresh. Beef sizzler main course recommended by the waitress was delicious. Very busy place, staff very efficient. Staff and manager very friendly. Will be back.

Food quality and quantity excellent. Staff very good. Menu can be slightly limited if you don’t like fish but there is also an excellent carvery so all tastes covered. Recommended.

Visited with family including children age 8,9 +10. Plenty of choice for everyone, kids loved choosing their own food from...