Based on 33 opinions finded in 1 websites
Based on 33 opinions finded in 1 websites
Opinions
We visited on a Saturday morning, early on at 9:30-10 am. We sat down and a waitress came over with menus. After a short wait, our drink and food order was taken by the most miserable server I think I have ever encountered. No smiles, no politeness, nothing. I began to notice around me that people seem to be waiting quite a long time for food. Our drinks took at least 20 minutes to arrive. At least another 20-30 minutes for the food to arrive in fact we had finished our drinks by the time the food was dumped on the table. The bacon, with my “American Pancakes” (though nice were the smallest American pancakes I had ever seen. More like scotch pancakes!) was cremated. You couldn’t even break it in half. This was not well done American streaky bacon, crispy and salty. This was bog standard back bacon cremated to oblivion. I advised once the plate had been served that I would not be eating the bacon. I was offered replacement. no apology, nothing. I accepted the offer. My husband at this point asked for butter for his toast. No problem yes I will get you some butter. … We finished our meal, still no butter and no replacement bacon. Three other people had begun to complain about their food in surrounding tables. On clearing our plates it was pointed out that we were still waiting for the items and declined to pay for a dish that the main item was inedible.This was knocked off the bill but this could have easily been resolved with a bit of good old fashioned customer service and a simple apology. Something that seems to be seriously lacking. . £17 for a poor breakfast and two drinks, is on the steep side.
joanne l . 2021-08-30
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We spent a sunny weekend day visiting Lytham and just wandering around. The central square in Lytham has a several restaurants with outdoor seating and we ended up here. Lovely food - delicously indulgent desserts and good service from the staff. The only problem was a bit of sunburn....
StephenH H . 2021-08-08
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This was our 2nd visit, the first time the service was very poor, waited ages as they were short staffed. Decided to give them another chance, but it was almost a mirror image of the last visit, sat down, waited for ages, almost left, then eventually got served. Again they were telling customers they were short staffed.
Stephen C . 2021-07-18
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I hate to be negative about a venue after the pandemic as I know it's been hard for venues, however this place was bad. Went here for coffee and a cake on a beautiful Saturday morning. One member of our party had hot tea poured on them by the waiting staff! The scone ordered was obviously a few days old, warmed in the microwave or grill and tough as old boots. Service was certainly not good. Will not be making the mistake of going again.
Claire P . 2021-05-29
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Lytham is full of Italian restaurants and a really good Spanish offering would have been perfect. The tapas at El Uno were tasted a little mass produced, the Patatas Bravas were roasts with sauce drizzled on with isn't what we have in Seville. Staff were friendly and offered us dog biscuits for our pooch.
Joan . 2020-10-26
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Wow! Words can not express how happy we are as a family for everything you did for us, even more so with Covid measures in place. The service was outstanding, the food was amazing. We will recommend to everyone. We came for a 60th birthday party all different age groups and you accommodated for every need. This is the talking point of out weekend away. Thank you from the bottom of our hearts.
Annette M . 2020-10-25
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This is the second time we've been here and totally ignored, table service, don't hold your breath, then they serve people that came in 5 minutes after us.
keitha923 . 2020-10-11
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Went to El Uno for lunch today for the first time. The food was delicious, staff outstanding and the restaurant interior was lovely. I cannot wait to return.
Debsdaisy . 2020-10-02
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Sat outside on Sunday afternoon for coffee at El UNO, hadn’t been before so want sure what to expect from the menu. I was pleasantly surprised by the wide range of coffees on the menu and tried a Spanish coffee Barriquito which was lovely. We were tempted by the food menu too and tried the garlic prawns and the chicken wings. Although it was a bit on the expensive side, the quality and taste made those extra few pounds worth it! Definitely the smokiest and juiciest Wings we had ever had! Can not wait to return for another wonderful meal at El Uno.
Starryeyes45 . 2020-09-30
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We enjoyed us in fantastic relaxed surroundings. The staff, chef and owners couldn’t do enough to make our evening 👌 Food absolutely delicious! Rich Spanish flavours. Booked again couldn’t come soon enough. Great value. Thank you!
NickyClive . 2020-09-28
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Don't believe the harsh reviews of this place as the competition can be cut throat sometimes. Had the most delicious tapas lunch today. Friendly staff could not have been more helpful. This restaurant is also a hidden gem for people watching across Lytham piazza. The restaurant interior is very stylish with lovely marble tables and crockery. This place is absolutely not to be missed.
anorthlondoner2014 . 2020-09-19
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El Uno Spanish Gastro is quite the find. beautifully decorated all laid out safe inside and plenty of tables outside. Staff were very courteous and engaging and new the menu inside out. It ws just a little breezy for al fresco dining so got a table just inside the door. Staff were very good seated us and instantly passed us the menu, it was a well rounded menu with small plates, perfect as this was a little lunch stop, but main dishes available too. Food and drink choice well above average and arrived swiftly along with some water for the table. Went for the fresh fish fingers and the chicken both in a light batter and they were delicious washed down with a very nice pink cava. Followed that up with a Raspberry White Chocolate cheesecake to share and thoroughly enjoyed the whole experience. Would highly recommend a visit!!
TGGB . 2020-09-14
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First time visiter and will be the last. Ordered 1 full breakfast,1 eggs benedict and 1 eggs royale. Presentation of the full breakfast was abysmal, looked like it had been thrown on the plate, the poached eggs of the benedict & royals both smelt and tasted of vineger, mentioned this to the server who just shrugged her shoulders and walked away. In a town like Lytham with so much competition you really do need to up your game El Uno or your time in Lytham will be short lived.
G9253KLtonyr . 2020-09-10
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I have been twice to this restaurant, once on Saturday night where there is an a la carte menu and on a Tuesday night with the Tapas menu. Both times the food has been very good, we ordered too many tapas as the portions were larger than we expected. We had a waitress called Michaela on both nights and she was very friendly and efficient. Will definitely go back
LOSROBLES75 . 2020-09-09
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The food was delicious, the staff were attentive and helpful, good customer service - I would recommend.
blue149 . 2020-09-04
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Similar experience to others. Called and enquired about veggie options as 2 of our group of 4 are vegetarian. Pleasant lady explained which menu was on and what the veggie tapas dishes were on the all day menu. I called back and booked and she...
nhmorris . 2020-09-03
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Total waste of money! Rude arrogant little bleep of a waiter who needs to learn some real customer service - well any customer service for that matter Wanted the olives with our drinks - not too much to ask is it - I asked could...
Jackaboo_11 . 2020-08-30
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Visited for the first time with another couple. The menu was a tapas menu including paella. The paella was fairly bland with a little chicken and chorizo and other tapas were ok but nothing special and they certainly weren't homemade. The boddingtons beer at £4.95...
Philip C . 2020-08-27
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Visited for lunch and sat outside in the sunshine, we ordered drinks and asked to also order lunch , at least 20 minutes to take our food order and then at least another 45 minutes before it came. the food was very basic not the...
Lovenicethings123 . 2020-08-24
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Fantastic service, with personal service to make our drinks special. Espresso martini was delicious! Thank you
clairesJ2010UY . 2020-08-17
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My 1st time my family 2nd. Sat outside on the square in the lovely atmosphere of Lytham. Lovely waiters and waitress. Food ok, but menu confusing and not set out very well. However, when coming to pay the bill we had to ask 3 times....
gillyb601 . 2020-08-16
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Ordered drinks outside. Service was not great (even considering covid restrictions and allowing for extra time). We didn’t bother ordering food based on the level of service. Would not revisit.
creeganpauline . 2020-08-15
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Won't be returning £9.90 for a glass of wine! You need to think of everyone with these prices. I would rather buy a bottle for that price not a glass of wine. Only people who have no value of money to burn will pay that....
amandabB5612DP . 2020-08-15
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The menu is very confusing, just a long list of one word names of starters and sides. Some were written in Spanish. Not one dish had a description of what it was. We asked the waiter what was in one of the dishes and he...
SuziTodd . 2020-08-11
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I was looking for an outside spot in the sunshine to meet family for a coffee and be socially distanced. Perfect spot on the square and I had the dog outside! The service was great. Staff friendly. We had coffees outside and will be going...
MottleyJ . 2020-08-02
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We had a great meal here last night. Food was fantastic. Authentic tapas and all really tasty. Generous portions too. Ate outside and lovely atmosphere in middle of bustling square. Special mention to the two young waiters who were so helpful and friendly. Will be...
tinytstar . 2020-08-01
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Have had fantastic tapas each time we have visited, don’t understand some of the negative views on here, especially when it comes to price - you get to see the price before you commit, so don’t go ahead and then complain about it afterwards, makes...
simonbI248PC . 2020-07-27
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We had enjoyed a meal at el uno, the atmosphere is great and the staff were super friendly. Food was delicious (highly recommend the rice pudding for dessert - not as you’ve had it before!)
Helena P . 2020-07-08
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We thoroughly enjoyed our evening at this new restaurant in Lytham. The decoration and general ambiance was really lovely, attentive friendly staff and the food is most certainly recommended. We tried the chicken and chorizo paella and chicken Caesar salad both of which were delicious....
kitlancs . 2020-07-07
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Absolutely disgraceful. Restaurant prices but nowhere near restaurant quality. Overpriced. Poor quality. Not what you expect from Lytham. I will certainly not return and certainly don’t recommend.
sallybpl . 2020-06-23
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Decided to try the takeout menu ordered 2 steak kebabs and a Capresse salad Kebabs were £19 each the salad £8.95 kebabs had no more than four pieces of steak all peppers and onions salad rocket chopped up tomatoes and hardly any mozzarella. Tried to...
ChrisP5591m . 2020-06-22
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Booked in advance for our monthly girls supper night read the great reviews on google so looking forward to trying. I arrived the girls had ordered their wine & Prosecco and a man who introduced himself as the owner started giving us the hard sell...
SandraT3225 . 2020-03-13
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Great Addition to Lytham . Spanish food cooked to perfection. Excellent service & exceptional food made this a great dining experience. Highly recommended .
TitaniumHoldings . 2020-03-11
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73 Opinions
We visited the restaurant this evening and cannot believe the restaurant is closing as our meal, and the service was faultless - every tapas was served hot and in a timely manner and the food was delicious. I want to wish the team every success and will follow the chain to their new restaurants in Preston… All the very best Fino Lytham - you were great - all the very best to the fabulous team in the future 😊