Edgbaston House in Birmingham

Room 18. Noisy as it's by the front door. Sinks in bathroom didn't drain. Plaster on wall damaged. For the money, UHT milk is poor when they could provide real milk in the fridges. Main issue we encountered was in the middle of the night a machine outside of the room malfunctioned, emitting a high pitched noise, resulting in a really poor night's sleep. No one is on site to resolve the issue. Rang the contact number in the morning but no one called back. Escalated via hotels.com for a refund but it was declined. Just poor service for the cost of the room.

Pretty awful. Stayed in Rm18. Walls in bathroom had holes in them, flush stopped working, bathroom lights flicker. This room is next to the entrance so impossible to have a peaceful night until everyone is in as there is a crashing noise every time the external door is closed. The protocol is that you can call a number for issues but on calling two times it wasn’t answered. Has a great location and also potential but just doesn’t deliver. Can’t add videos that show issues but can’t be uploaded.

Lovely clean and a big size room. Amazing bath and shower. Also only a quick Uber to town.

My daughter had a Uni placement so for us the location was great. The Manager and housekeeping staff were fantastic and couldn't be more helpful. Room cleaned beautifully every day. The room was lovely ( a little re paint would make it a bit better). Bathroom was great and shower fab. Parking at the rear which was an added bonus as I drove. They recommended the Blue piano on their site for a meal. It was very quiet as we were there mid week but the food is fantastic so don't be put off