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4.5

Based on 340 opinions finded in 2 websites

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Nº 127 in 551 in West Dorset

Nº 4 of 14 Italian in West Dorset

CUSTOMERS TALK ABOUT DISHES WITH..chocolateraspberrycakewafflecoffeecream

comment_iconOpinions

I went to Ecco Gelato shop with my Mom and sister to indulge in some delicious gelato. They didn't disappoint at all! Wonderful, generous staff, cozy, relaxing ambience, delicious gelato. I ordered amerena white forest gelato and OH MY DAYS! boozy, candy like, syrupy cherries encapsulated in a milky, rich, white chocolate all in a silky smooth gelato base yummy! Please visit, you'll not be disappointed.

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Vernon Ralph . 2024-11-20

MORE AT Google

I love this place. Although we don't live locally whenever we are visiting the area we always pop in for a crepe or Ice cream. It's all made freshly and on the premises.

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Maxine Simcock . 2024-10-29

MORE AT Google

Not nice service and unfair amount of ice cream for the price .

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Me . 2024-09-29

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This is a favourite with the children, a good place to meet in town and have coffee, ice-cream or smoothie. It's a bit pricey but worth it. Portions are substantial and flavours plentiful

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Alison Townsend . 2024-08-17

MORE AT Google

Variety of delicious vegan options. Had a waffle cone with cherry and chocolate flavor.

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Rhiannon Wolfe . 2024-07-17

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Stumbled across this place by chance as we were killing time before our ghost tour. We were impressed - drinks were good and the place was clean. Toilets were clean too. Service was excellent. Will definitely be back.

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Leebeerolls . 2024-04-01

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Thank you so much for an absolutely delicious ice cream birthday cake! My son was so happy , the cake looked amazing and tasted so good! Thank you x

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Dorset Fine Dining . 2024-03-15

MORE AT Google

Delicious icecream, made on the premises. Lovely service too by all the young friendly staff. And don't forget the focaccia sandwiches and sweet and savoury crepes and waffles. Love this place!!

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Astrid L . 2024-02-15

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I cannot recommend highly enough taking a box of your favourite flavour home. Ours is salted caramel and a scoop at the end of a meal is a great pleasure.

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Barbara Elsmore . 2023-12-31

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Friendly staff and delicious food and not badly priced. Dog friendly establishment with a water bowl by the door.

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David Pyle . 2023-12-01

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What a gem!! If I lived here, I would come every week until I tried every single flavour!! They also do other sweets. And,!!!!!! Whole desserts for dinner parties!!! I had rhubarb gelato and coconut gelato in one pot. It was amazing!! And very reasonable. The gelato is made on site. The staff are really nice.

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Samantha Foan . 2023-11-19

MORE AT Google

A really nice place i went with my grandchildren. Staff were excellent

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Keith Woods . 2023-11-14

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Great ice cream and coffees! Thoughtful and pleasant staff make this a happy visit!

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baddad jive . 2023-10-30

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We go to the Shaftesbury one at least once a week - it's easily the best gelato we've had. It's also in a beautiful location and the staff are always really friendly and helpful. They have a great variety of flavours, not just the usual suspects but some really interesting ones. Highly recommended by all of us (and the dogs love the doggy ice cream too)

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jocaulfield4 . 2023-10-17

MORE AT TripAdvisor

Good range of ice cream and friendly staff

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Kevin Giles . 2023-10-08

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We visit the shaftesbury branch on a nearly daily basis, the staff are always lovely in there and the ice cream is the best. We spent 2 weeks in Cornwall and had lots of icecream but none ever came close to Ecco Gelato ice creams. They are just delicious its like being in Italy.

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Safari07353848813 . 2023-10-08

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Nice ice-cream parlour. Not the nicest to sit in but good for a hot day to sit out in the nearby parks

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Beef . 2023-09-11

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Visited at Bristol Vegan Fair - I had a yummy cherry ice cream. Best I’ve had! Choice of come or cup (I got a cone). Would recommend

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Charley H . 2023-09-11

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Phenomenal ice cream. Great range of flavours, many unusual. We had coconut & tropical blood orange, tumeric & chili pink grapefruit, bergamot & pink peppercorn Pannacotta & passionfruit Yum!

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Amy W . 2023-09-04

MORE AT Google

Great choice of flavours. Tastes just as good as the gelato I have had in Italy

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J H . 2023-08-06

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Went here for a cup of coffee this morning and wished we hadn't. Although there was hardly anyone in the place it took half an hour for the staff to make our coffee and when we eventually got it, it was barely luke warm. The 2 girls "working" in there just appeared that they couldn't be bothered. So glad we only ordered coffee and not food.

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Grace C . 2023-07-29

MORE AT TripAdvisor

The ice cream is incredible here and definitely worth the money! I came here with my friend and our kids and we tried the bacon and cheese waffles.. oh my goodness they were the best I have ever had!!! Such a friendly place to visit and love that you can see the ice cream being made!

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Summersun187 . 2023-05-22

MORE AT TripAdvisor

Love it here, come every week! Perfect place to finish the nursery week. Daughter (3) loves a kids ice cream and enjoys the selection of toys.

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hannah b . 2023-04-26

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There is a good selection of ice creams on offer including some which are suitable for diabetics. However I visited on Saturday afternoon (11.12.21) and a very miserable and unhelpful young lady who would clearly rather have continued to play around with her mobile phone than bother to serve customers attempted to serve me. She was clearly lacking in knowledge about what she was presumably supposed to be employed to do and luckily was ably helped out by a young lad who saved the day !! Perhaps some of the staff would benefit from a customer service training course plus better knowledge about the products they are dealing with ?

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Chris T . 2021-12-11

MORE AT Google

Fab ice cream And they sell doggy ice cream And you can sit in with your dog Lovely staff

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Caroline Mcgregor - Wright . 2021-11-15

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Really good gelato made in Sherbourne.

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Ann Other . 2021-10-28

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Lovely atmosphere, kind staff, and dog friendly!

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James Gibson . 2021-10-03

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Lovely tasty gelato I like the speciality flavours and the way the seating is spaciously laid out very inviting very relaxing nice coffee I like that it stays open in the evening that is a real treat

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Chelsee . 2021-09-24

MORE AT Google

Great cafe, great selection of ices and deserts good coffee and good prices

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Adam Stevens . 2021-09-23

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Lovely gelato and plenty of flavours. Yum

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Adam Graham . 2021-09-13

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Nice ice cream and great choice

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Dominic Pratt . 2021-08-14

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Delicious creamy ice creams of many flavours and sorbets too. Eat in or take out

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Susan Whitlock . 2021-08-07

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Tasty gelati, and so many flavours to choose from.

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Ruth Arrand . 2021-07-26

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Lovely staff and tasty gelatos!

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David Bagg . 2021-07-25

MORE AT Google

The best ice cream in Sherborne.

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Martyna Pardo . 2021-07-06

MORE AT Google

Lots of choice of gelato, delicious!

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NcisfanwithTivafever . 2021-07-03

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Really like this place. Lovely waffles and icecream. Shame it's not open later in the evening when people are more likely to be out. I wanted to bring my kids later (it's Friday today) but it closes at five.

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Nicola Johnson . 2021-06-11

MORE AT Google

Fantastic real icecream made on the premises. Great selection of flavours.

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Andy Waring . 2021-06-04

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It was amazing gelato but the queue was too long and half the flavors were missing! 🙄

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:parkour: :Duo: . 2021-05-31

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Visited on a hot bank holiday Monday afternoon. The staff seemed to be going through the motions and friendly but very slow. There was no real system and the three/four staff chopped and changed between some random cleaning and taking orders without any sense of efficiency. Good gelato and quality product. I would recommend a trip but not if the queue has reached the door - you will be there an age.

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Alexis B . 2021-05-31

MORE AT TripAdvisor

Raspberry sorbetto was the best I've ever had!!

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Alice Nield . 2021-05-02

MORE AT Google

Fantastic local business with lots of fabulous flavors of ice creams.

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Matthew Ferris . 2021-04-28

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Wonderful ice cream, not to be missed!

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Paul Martin . 2020-11-22

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We called in here with our dog, very friendly staff. We ordered coffee and black forest crepes which were quick to arrive, beautifully presented and tasted heavenly, the coffee was good too. Think we might be back for an ice cream, they'd got several unusual flavours like violet, im hoping tastes like Parma violet sweets.

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mariebJ9685LA . 2020-10-28

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Awesome ice cream made in store, good covid prep, friendly staff. A good stop off on a visit to the town

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Alan Moore . 2020-10-11

MORE AT Google

Fabulous ice cream served by friendly staff. What more could you want?

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Hugh Barnes . 2020-09-27

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I had hazlenut and coffee and my husband had coconut and rum and raisin Both delicious! Large portions too, very good value for money

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SusanOpinion . 2020-09-18

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Very tasty! If it wasn't expensive, it wouldn't be a treat.

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Clive Miller . 2020-09-11

MORE AT Google

The staff was very welcoming, and everything was really clean. The decorations were also lovely, but the best bit was that everyone had to have their hands full when they came out of the store, because there were too many options that it was almost impossible for anyone not to buy anything!

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beth_chungxhk . 2020-09-04

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Ice cream was very nice - my husband says! BUT I really don't like ice cream & there was nothing nice for me to indulge in! I appreciate things are challenging during COVID-19, but it would a nice touch if you could think of the ice cream hater who is accompanying the ice cream lover!

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Sian Skinner . 2020-08-25

MORE AT Google

Great ice-cream and coffee, clean loos

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Nigel McDonald . 2020-08-17

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Delicious 😋. No more need be said.

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Janet Matthews . 2020-08-06

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Good selection of flavours and desserts, friendly service, and plenty of space inside!

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Mark Danson . 2020-07-27

MORE AT Google

No gloves or masks worn by staff. If you want people touching their hair then your food whilst breathing all over it go for it. Shocking lack of basic hygiene needs to be addressed immediately.

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MrMycroft . 2020-07-18

MORE AT TripAdvisor

Staff friendly and brilliant ice cream!!

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PM . 2020-07-10

MORE AT Google

Very good high quality ice cream..tastes amazing just very expensive

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Jacob Way . 2020-05-27

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Well prepared and organised for this challenging time. Friendly and welcoming. Fabulous ice cream

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Angela Poole . 2020-05-24

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Delicious Gelato, excellent service, very friendly staff, delivered direct to your door during very difficult times, Thank you to all the team, I will be returning for more. a+

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CharlieMoo19 . 2020-04-25

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Absolutely amazing! Had the best corornation chicken lunch ever and ice cream to die for thank you so much Ecco Gelato.

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Sue Allard . 2020-03-13

MORE AT Google

Gorgeous home made gelato, plus a huge selection of it, and great coffee. You can even watch it being made while you're seated. Well worth a visit. Strongly recommend the Kinder Bueno gelato as well as their raspberry sorbet. Delicious. Staff always polite and friendly and will always allow you to sample before you buy something. Good to see some new additions to the menu: Light snacks, cocktails and soup for the winter. This place is wonderful.

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Matt Treasure . 2020-02-20

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All homemade ices of a huge variety, in cups, cones, with chocolate, sprinkles, sauces, or buy your own complete one for a party...what’s not to like?!

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Judy D . 2020-01-28

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Always good service with a good choice of gelato.

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Rowan Yates . 2020-01-18

MORE AT Google

A favourite place for a treat for the boys and my little girl...great choice of Gelato ice cream, sorbets and much much more! Great value for money, the staff are all lovely and Phillipa who makes the ices is knowledgeable and always friendly and welcoming.

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Rachel G . 2019-10-13

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Great variety of ice cream flavours but not much atmosphere. Should have gone when the weather is hot and lots of people want ice cream!

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Lorna Clark . 2019-09-27

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Lovely waffles, light and delicious however rather sweet (which is to be expected). Very nice Italian ice cream which was very refreshing alongside. Banoffee waffle is particularly recommended. Apart from their Ice-cream and waffle/crêpe toppings it would be nice to have a wider selection of hot dishes.

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Joshua Horsey . 2019-09-05

MORE AT Google

Good iCE cream if a little dear

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Roger Griffiths . 2019-09-01

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Stopped in here for a treat after exploring the castle and Abbey. Ooh, how delightful it was, a great selection of flavours and variety, so soft and creamy and ever so tasty. We chose to eat our ice cream in the shop which was clean, bright and airy. We'd definitely visit again!

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tanyarose1976 . 2019-08-26

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After a morning shopping up and down the high street, then a very pleasant lunch near the Abbey, I made my way back to the car park and decided to keep cool in the shade with a raspberry sorbet cone from Ecco Gelato. A wide choice of flavours makes life difficult...but finally Great decision!Quiet, impeccably clean ice cream parlour as only the Italians could deliver.Bravo!

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Catherine R . 2019-08-25

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Fantastic Italian style ice cream parlour. The range of tasty ice creams and sorbets is astonishing and the opportunity to see them being made on the premises makes this an interesting as well as a tasty visit! Coffee is also excellent band, whilst we haven't yet tried them, the desserts look amazing too! A fantastic find which, despite it's somewhat unassuming exterior, hides an absolute gem

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Jim Richardson . 2019-08-21

MORE AT Google

Great atmosphere. Lovely ice cream but not cheap at £3 pet small tub.

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alan mapp . 2019-08-14

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Great ice cream, seating areas theme a little confused

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Ste S . 2019-08-13

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Nice flavours, especialy jaffa cake one. extremly poor, un appetising presantation on ice creams. Waffles average. Got pushed to order (menu confusing). Took 15 min for waffles to come. No nhs discounts, below average ice parlour

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Aziz Hoque . 2019-08-11

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We had freshly made waffles with ice cream - very good

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Martin Thomas . 2019-08-06

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I go for the waffles. Absolutely love them and the Gelato is really good. Fully recommend going if your looking for somewhere to chill out in the afternoon. Would have given 5 stars but I'm not a huge fan of the seating. Literally the only reason.

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Jack Ellis . 2019-08-01

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The ice cream is nice but very expensive and the cafe is very modern with lots of steel and plastic and when we went we were the only people there so the atmosphere wasn’t very good and it was also very hot inside.

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J M . 2019-07-29

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I don't come here often yet it is always a lovely treat coming to choose your favourite flavours of ice cream. Expensive - 2 scoops £4 yet worth it. Good choice of flavours - tonight was pineapple and honeycomb. Generous scoop portions. Good place to come for dessert having had a meal elsewhere.Pleasant friendly service.

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MrsCWR . 2019-07-25

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Coconut ice cream hit the spot today, delicious!

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Jenny Ladd . 2019-07-25

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A large assortment of gelato, served by friendly staff. It's a very pleasant place to be on a hot day.

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John Isaacs . 2019-07-01

MORE AT Google

Very hot day so ice cream seemed like the obvious choice! My partner and I ordered £7 worth which amounted to 3 scoops. Mine was handed to me On a cone with a large blonde/grey hair hanging down from the ice cream, I pointed this out to the young assistant , who pulled out what was now a long hair, and proceeded to hand it back to me!!!!!! No comment made but obviously thought that was acceptable, so much for food hygiene courses. I said it had turned my stomach and required a fresh scoop. It was ok but nothing to shout home about. Won’t be returning even if it is a hot day!

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debbieteresamead . 2019-06-29

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Could take dog in and atmosphere very relaxing. Loved the decor music and plastic chairs. Unusual. A bit "London"

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geoff smyth . 2019-06-24

MORE AT Google

Found this company via a vegan fayre they were at. The shop is very nice, it is big and has lots to pick from. They have a wide selection of gelatos with vegan and diabetic gelatos to pick from. I had the black forest vegan waffle it was fantastic. Lovely place. Feels like it should be in a city centre like Bristol or bath but it's in a quaint little village which looks like it would be lovely to visit.

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Kirsti Willis . 2019-05-19

MORE AT Google

A great selection of homemade ice creams, waffles and savoury options - all fab! Open at European Times - 10 til 10 - so very customer friendly.

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Judy D . 2019-05-12

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Had the most delicious gluten free treat hereThe waffle was exquisite and the ice cream teamed with it perfectlyThe other half had a gluten loaded one and said it was really nice too so whether you are lucky enough to eat what you want or one of the free from warriors they can give you something tasty to eat and all served with a smile

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652HomeBird . 2019-05-06

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Had a take away, to be honest probably better to eat in. Waffles fell apart, no cutlery given. Glad I had my own spork.

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Sharron Blake . 2019-04-26

MORE AT Google

this is proper ice cream place they do it themselves and it tastes amazing x defo reccomend to try

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Kamila Jacobsen . 2019-04-18

MORE AT Google

Friendly staff and great Gelato! Loved it!

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mike rushfan . 2019-04-14

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Lovely gelato. Popular in Sherborne.

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Amy White . 2019-02-20

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Good food but I found the lighting was a bit too bright the first time I went but now they've dimmed it or something so it's fine

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BT Dub . 2019-02-19

MORE AT Google

Great place for ice cream, waffles and crepes.

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Howard Butterfield . 2019-02-08

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Great ice cream and coffee. Gluten free waffles too!

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Andy Slade . 2019-02-03

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They gelato is amazing. And also they do cakes as well which are as good as ice cream

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Andrei Silich . 2019-01-22

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I visited today with my wife (who is a Coeliac) and we had fantastic waffles. It was really nice to find gluten free waffles, but to also be able to have the normal, dairy ice cream and didn’t just get given a completely free from dish.

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mikesM9970HH . 2019-01-20

MORE AT TripAdvisor

Great ice cream treats and excellent coffees seved in a somewhat cold and impersonal environment. Needs a design update to make it more cozy.

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Wolfgang G . 2018-12-31

MORE AT TripAdvisor

Ecco Gelato is fantastic! A massive range of delicious ice creams and reasonable prices. Staff are all polite and friendly youngsters. They even have dairy free options which is brilliant. Interior is always clean with funky lights and displays. Well behaved dogs are allowed and they even have a few toys available for small kids.

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Geoff Meakin . 2018-12-31

MORE AT Google

if you like ice cream you will love this place

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maureen tarrant . 2018-12-18

MORE AT Google

Los Helados de este lugar son deliciosos, los sabores espectaculares y la atención muy buena. Hay mas opciones de postre y lugar para sentarse, pero comprar un helado e ir a pasear a ese pueblecito tan pintoresco se antoja y disfruta. Tip, el de chocolate obscuro y el de chocolate blanco son muy buenos... pero hay mucho mas igual de ricos!

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Pguiot . 2018-11-13

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First visit. Had a waffle dish. Nice but disappointed there was only 1 blob of ice-cream for 4 waffles.

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Mike Bolton . 2018-10-26

MORE AT Google

Delicious gelato with a huge variety of flavours to choose from. A little bit pricey, but you do get a good helping and the quality is fantastic.

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Alex Paul . 2018-10-13

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Amazing ice cream, delicious! Visited twice and both times, the staff seemed unhappy. Seating area is lovely but do not like looking into the kitchen, a little awkward for both us and the staff member! Overall would definitely recommend and visit again!

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Shinobi S . 2018-10-02

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Very good overview cream and large selection.

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Theo Taylor . 2018-09-14

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