Based on 272 opinions finded in 4 websites
Based on 272 opinions finded in 4 websites
Nº 86 in 551 in West Dorset
Nº 2 of 14 Italian in West Dorset
Opinions
Pizza was well worth the value. Wouldn’t say the same about the chocolate brownie! £6 for a rather small portion
Matt . 2024-12-06
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Absolutely fantastic! Really good quality pizza! 🙏
Matt . 2024-11-30
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Lasagna was beautiful and the burger was very juicy and delicious
Karin . 2024-11-13
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Late. Again. Food overcooked. Burnt pudd. Poor. Expensive. Courteous delivery driver 😊
Nikki . 2024-11-12
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Excellent food, really lovely staff. Glad I booked for my husband's birthday
Nicky Donkin . 2024-11-05
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We were drawn to Basilico by its high 4.6-star rating, but perhaps we should have considered whether any Italians had reviewed it. Intrigued by the Neapolitan dialect pizza names, we ordered three pizzas, mistakenly assuming they were made by Italians. However, the menu included questionable combinations like chicken and pineapple, raising doubts. Unfortunately, limited dining options in Warmwell led us to proceed with the order. Upon delivery, we were sorely disappointed. The pizzas were overly salty, cardboard-like, and utterly flavorless. It's baffling how one can attempt to replicate authentic Italian pizza without a deep understanding of Italian culinary traditions. Italians have a rich food heritage that can only be truly appreciated and replicated through generations of experience and passion. The side salad was equally disappointing, laden with excessive herbs and spices. And at £16 per pizza, the pricing is exorbitant. We strongly advise against ordering from Basilico. It's a disservice to Italian cuisine. It’s a robbery. Never ever again
ambra garofolo . 2024-11-05
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Firstly I'll say I love the food from here, it's always so fresh. Sadly delivery is always so poor. Food was cold, driver got lost, which is a little annoying as clearly my detailed instructions were not read. Whilst on phone to him I explained to stay on main road as I was standing in the middle of it with a torch but instead ignored this and insisted I speak to someone he had flagged down on the road. Was given complimentary can of drink which had been dropped and was flat!
Christine . 2024-11-03
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Great experience! The food was amazing, plenty of gluten free & vegan options. The parmihiana di melanzane was really good & the tomato sauce tasted incredible. Overall great experience and great value for the food. Thank you for a lovely evening!
Sabrina Vazquez . 2024-10-31
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Very tasty and hot and lovely delivery person . Thanks 🙏
Kate . 2024-10-23
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Impromptu dinner out and so pleased we did. Absolutely delicious bruschetta and pizza made to order in their pizza oven. I would recommend upgrading to Buffalo mozzarella - definitely worth it! Would highly recommend
Charlotte K . 2024-10-20
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Great food and friendly service. loved it.
Stephen . 2024-10-20
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Party of four with 2 vegans, 1 vegetarian and 1 meat eater. All catered for by wonderfully friendly, relaxed and efficient staff. Second visit to the Basilico and certainly not the last.
Dirk Kriete . 2024-10-15
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Great communication and fabulous food!
Laura . 2024-10-08
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Really good food. Fast delivery. Friendly service
Jacob . 2024-10-03
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Pizza was ok, garlic bread not so good, just garlic salt on dough not so tasty. It’s was all ok but not great and was late. Mushy banana and Nutella calzone not to great either.
Louise . 2024-09-27
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One of the best pizzas I’ve had in a long time.
Callum Horsburgh . 2024-09-23
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Booked for my birthday and just overall disappointed. I love a cocktail and they had them on the menu - great! But the bar wasn’t available and only wine and beer was. So I thought i’d have a coke instead. There is coke and coke zero listed on the menu. I got served coke zero which I wouldn’t have ordered. So birthday drink was a disaster. My pizza sadly was missing a topping so was remade. As the pizzas didn’t come out all at the same time (which I do understand due to them being fresh) by the time my replacement came two of our guests had almost finished. I’m a slow eater anyway, so just felt quite awkward. Pizza was nice so 2 stars not 1. Sadly the first was cooked perfectly and my replacement was slightly under as was rushed. Just overall sad I came here.
India Carpenter . 2024-09-19
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My wife and I called in at 6.30 on Friday, immediately given a table. Shortly after 2 larger parties came in but we had already ordered. The waiter was excellent as was the food and we had a really positive experience. It was also my birthday so an excellent choice! 🤩
Frank Cassidy . 2024-09-08
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Genuine Italian pizzas, great service.
Mallinath Sail . 2024-09-01
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Second time we’ve ordered, been told a delivery time and it’s really late. Kids waiting for dinner isn’t a fun experience!
Nikki . 2024-08-28
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Had the best experience! Yummiest pizza..the staff..the ambience..everything was just great!
Nikita Kukreja . 2024-08-23
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Basilico in Dorchester is a fantastic spot for pizza lovers! The pepperoni pizza was delicious—perfectly crisp crust, flavorful sauce, and just the right amount of spice. The atmosphere was cozy, although the music was a bit loud at first. However, when we asked, the staff quickly lowered the volume, making our dining experience even more enjoyable. Great food and attentive service—I'll definitely be back!
Oves Cutleriwala . 2024-08-21
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Delicious authentic Italian pizza
Kate . 2024-08-21
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I did get called by the delivery driver but it was still an hour later after the courier had been recorded as left the store and I’m still waiting for my food to arrive
Angela . 2024-08-17
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Dreadful. Lovely staff but the food was very very bland. Our two pizzas tasted of nothing. We believe this is because the ingredients were being taken out from the freezer. A waste of money, £65. There was no kids menu so we were charged £15 for a single piece of chicken. I've never written such a review like this before but don't want others to experience this. The food needs to be fresh not frozen. Very very disappointing.
Phil Clayton . 2024-08-16
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I’m from London the staff are fully unprepared and don’t know their pizzas and couldn’t explain the menu unfortunately there seems to be a language barrier which didn’t help . it doesn’t represent an Italian pizzeria especially a brand . Restaurant had a family eating a pizza and a couple waiting like us . After ordering the pizza’s with a bit of confusion on what VE GF & V stood for we orders a double pepperoni pizza and margarita with artichokes. 45 min later our pizzas came out both with artichokes, I picked them out the pizza and told them not to make a new one . The other couple had raw mushrooms and took probably 15 mins to get a new one while her partner ate half . They apologised about the pizza then came back later to see if we enjoyed our pizzas lol. The tables were never cleared the hour we were there . No discount or any thing was offered for their poor slow service with me getting the wrong pizza and still eating . 2 stars as the pizzas were ok but nothing like the pictures shown and definitely no double layer of cheese and the pizzas are more than pizza express . Worth a miss , read the reviews while in there and doesn’t represent the basilico brand more a poor copy …..
David Hewitt . 2024-08-11
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Amazing food and staff too. I like the smoky taste of the pizza and also I'm obsessed with the side dishes.
manisha mm . 2024-08-03
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Went here with my partner, really friendly staff, great service and the food was incredible, had a really nice experience
Ss T . 2024-08-03
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Food was delivered nearly an hour later and the food was cold.
User . 2024-08-02
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They weren't open horrible and it cheesed me off DO NOT GO THERE
Jacob Furnival-Mason . 2024-07-22
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Have to say having been there before and had a thoroughly enjoyable evening returned and had a completely different experience. The drinks we ordered weren't available and no other substitute one was offered . My starter didn't arrive .The staff were unable to tell us the difference in our pizzas and the difference between a gluten free , vegetarian and a vegan pizza when a pizza was ordered. Certainly wont be going back sorry.
Paul Froud . 2024-07-08
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Visited with a group of five and enjoyed amazing wood-fired pizzas, starters, and drinks for just £86. The pizzas were exceptional, and the prices were very pocket-friendly. Cozy atmosphere and great service. A must-visit in Dorchester!
viveksingh chauhan . 2024-07-08
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Went here with a group of friends, very friendly service, food was amazing, good price, great atmosphere, would definitely recommend 👌
Amy Norridge . 2024-07-04
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Ate here with my partner. Excellent service, very friendly and polite staff. We both had a pizza and shared a desert. The food was all exceptional, pizzas were very fresh and Ingredients seemed high quality. Would highly recommend.
Victoria Withers . 2024-07-04
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Disappointed. My Starter arrived 15 minutes before my.wifes and we shared a main meal as they forgot to cook the other main meal. Would not recomend. Hardly Italian.
William Spackman . 2024-06-25
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Superb as always! Delivery driver had it here earlier than expected and still piping hot 5*
Mark . 2024-06-21
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Piping hot and tasty as always!
Mark . 2024-06-06
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I recently dined at this charming little Italian restaurant in Dorchester with my family, and it was an unforgettable experience. This cozy little gem instantly made us feel welcome with its warm ambiance and friendly staff. The service was impeccable, with attentive and genuinely kind servers who made sure our evening was perfect. The highlight of our meal was the Pizza Napule & Putecaro – an absolute must-try! Every dish we tried was a testament to the chef’s dedication to authentic Italian cuisine, made with the freshest ingredients. The intimate setting added to the overall charm, making it feel like a special hidden gem in Dorchester. If you’re in town, this restaurant is a must-visit. From the exceptional food to the wonderful service, everything was just perfect. Highly recommended for an amazing dining experience!
Diana S . 2024-06-06
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The service was terrible. It was like being trapped in a horror movie where you just waited and waited and waited. The service took an excruciating long time for everything and it wasn’t even busy. The pizza itself was good but the tiramisu was awful. I would never eat here again.
JAM P . 2024-06-05
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Delicious pizzas! We took Grandma and two children and we all loved it. Puds were gorgeous too. Staff very polite and friendly. Very reasonable, will come back next year when we come back on holiday. Thanks for a great meal.
Jaci Kelly . 2024-06-04
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Fabulous as always, and pizza was so hot when it arrives, we had to leave it to cool for a bit! Great food. Everytime!
Mark . 2024-06-02
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Food arrived early, fresh and piping hot 5*
Mark . 2024-05-29
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Yet again incredibly late and then cold on arrival. Two hours from order to delivery; got a notification that it was on it's way at 20:12 but took 30 minutes and takeaway is only 10 minutes away. No compensation and little apology. Won't be giving Basilico a third chance I'm afraid.
Melanie . 2024-05-25
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absolutely disappointing food. no where near what they advertised. awful taste. definitely won't be ordering again.
Robert . 2024-05-24
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V friendly staff but service slow. Regretted not ordering pizzas as they looked good passing by for takeaway deliveries. My aubergine dish had one, raw, thick slice of one piece of aubergine in a sea of tomato sauce (tasted like tinned tomatoes with minimal seasoning). I might be tempted to try their takeaway pizza but unlikely.
Jane Jeans . 2024-05-15
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Lovely as always, and the Pizzas were still steaming when they arrived!
Mark . 2024-05-15
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Really good pizzas and the owners are very friendly. Would highly recommend!
Varun Nishar . 2024-05-05
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Lovely little place, food was amazing. Service although not polished exactly what this sort of place should be, friendly and inviting with a touch of what a true pizzeria should be.! Definitely recommend and I’d I lived in Dorchester would probably be in every day!!
David Conduct . 2024-05-03
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A pizza with an excellent base. The margherita was fabulous but on a Sunday evening during opening hours the service time wasn't the best: don't be in a hurry. As an Italian I take pizza seriously: on the menu there is the one with pineapple along with a jumble of other ingredients whose flavors we are not used to. Excellent pizza, dimensions that in Italy are for the children's menu, high prices for the quantity. I didn't understand if they added the cost of the carton for takeaway or in the menu the flavors are excluding taxes and we're talking about 21 pounds for 2 baby daisies. Pizzeria not very Italian but with excellent intentions.
ing. Edoardo Marega . 2024-04-29
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It was a great experience to dine-in last evening. Great food, live atmosphere and wonderful staff. Perfect place for authentic pizza party with italian wine.
mukesh Tiwari . 2024-04-28
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Ok. Read reviews and went looking for a nice little Italian. Sad experience that ruined our night. Restaurant empty on arrival. Service: 40 minutes for drinks to arrive. Drinks need to arrive TOGETHER. Cutlery in tin cans on table: unwashed. Toilets filthy and dripping under sink. Two parties arrived who had booked and turned away as staff not managing bookings.
P M . 2024-04-27
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Delivery was 2 hours late but when driver arrived he offered a FULL refund and was very friendly - I still give service 5 stars ⭐⭐⭐⭐⭐ thank you so much!
Joe . 2024-04-27
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Delivered earlier than expected, and piping hot! Food was great, as it always is 5*
Mark . 2024-04-26
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Pizza was good, brownie was burnt and rock hard, tasted awful, was looking forward to a gooey chocolatey dessert but got a burnt, solid slab,
Jessica . 2024-04-26
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Authentic tasty pizzas. By far the best in the area!
Tom Westwood . 2024-04-20
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Delicious pizza and very good service. Can’t wait to go back and try the tiramisu!
Diane Duffield . 2024-04-19
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Very good pizzas..good service..friendly waitress
Wendy Reeves . 2024-04-18
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Stick to pizzas! The bruschetta (lacking the promised pesto, oil, parmesan and basil) and the parmigiano al melanzane (aubergine bake) with lots of tomato sauce and very little aubergine were extremely disappointing.
MML . 2024-04-18
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Arrived early. Very fresh and hot as well!
Mark . 2024-04-16
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It was a great experience to dine-in this evening. Great food, live atmosphere and wonderful staff.
Abhinav Singh . 2024-04-13
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Superb as always! Hot. Fresh. Tasty!
Mark . 2024-04-05
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We waited over an hour for delivery and when it arrived it was stone cold.
Timothy . 2024-04-05
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Very good tasting pizza but unfortunately it was cold.
Stuart . 2024-03-28
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Great as always, and the delivery chap gets the food here piping hot every time!
Mark . 2024-03-26
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Basilico offers a delightful slice of Italy with their mouthwatering pizzas. The crispy crust perfectly complements the fresh toppings, while the fragrant basil leaves a lingering aroma. From classic Margheritas to innovative gourmet creations, each pie is a flavorful journey. With friendly service and cozy ambiance, Basilico is a must-visit
Nilesh Sodgir . 2024-03-26
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Not an Italian run place, very slow service however very nice people and pizza was good
fiona s . 2024-03-10
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Super meal, always fresh. Was delivered very quickly as was still piping hot! Thank you
Mark . 2024-03-02
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Like the food, but it was late and we had pre-ordered the food.
Sarah . 2024-02-15
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Very nice pizza, we live a bit of a distance so we pop them in the air fryer for 5 minutes & they come out beautiful.
Nicholas . 2024-02-13
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We went there for an early Valentine's day meal due to work patterns. The staff were so attentive and even stayed open until we wanted to leave. We didn't know they were closing. The food was exquisite. Reasonably priced. If I had any room left I would of had dessert. But as it was we had a sharing board, 2 mains, a bottle of wine and two beers. Would highly recommend going and giving it a go. We will be going back. Thank you ladies
BEN DUNFORD . 2024-02-12
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Rather disappointing. No atmosphere. 'Floppy' pizzas. I read it was Italian family run....by Indians..??🤷♀️ no Italians serving.
Vivien White . 2024-02-08
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What can I say. One of the best pizzas I have ever had the pleasure to eat. The chicken speciality dish my wife had was excellent. The staff and wine were spot on. Thanks for a lovely evening.
Graham Bilke . 2024-01-30
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Hot, fresh, and tasty. As always!
Mark . 2024-01-30
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Delicious and great portion sizes
Annabelle . 2024-01-28
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Perfectly cooked pizzas as always, and a lovely surprise thrown in, too. Thanks so much
Mark . 2024-01-26
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Excellent pizza , and the starter sharing board was delicious , so much better than American style pizza , proper taste of Italy
Joseph . 2024-01-22
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Awesome Pizza, even on a busy Saturday night! Super driver, who got the food here so quickly, it was like it had just been taken out of the oven.
Mark . 2024-01-20
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Although our delivery was late it was due to no fault of their own (car trouble) they are so lovely and polite and fully explained to us what was happening. Apologised so much but didn’t need to. Food is absolutely sensational, so fresh and so tasty!
Jessica . 2024-01-13
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Ordered and never received. Rang restaurant twice told both times it was out for delivery and “sorry we are very busy” gave up after it was 2 hours late and sorted something else out. Really poor.
Stefan . 2024-01-13
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Fabulous meal, as it always is!
Mark . 2024-01-12
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Authentic freshly baked pizza and Lovely lasagne. Friendly chef. Will enjoy going again.
Looloo Ehren . 2024-01-04
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Pizza tasted good, stone baked base was nice… but the pizza itself was small… unfortunately on a basis of quantity/cost I would have to say it was overpriced and doesn’t leave me with the desire to order again… sorry
Andrew . 2024-01-03
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Superb pizza as always, and delicious gelato!
Mark . 2024-01-03
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Lovely little (very little) Italian serving fantastic pizzas and calzones and a selection of other dishes. We went on a busy Saturday night and had a great time. Really interesting pizza toppings! I recommend the Pizza do Putecaro for a taste sensation! Lots of Gluten-free options too. Bravo 👌
Robert Skyrme . 2023-12-31
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Don't wanna be that guy. But I am a chef. That was terrible for the money. Pizza is a great gp. Yours must be epic. £15 for a barely 9/10 inch pizza. A light drizzle of ragu 5 mini meatballs and a little cheese. The crust was about an inch wide on it as the toppings were so small. Lasagne wasn't too bad but watery sauce. Really disappointed having served a lot of Italian food. Catso 😢
Danny . 2023-12-30
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Super food, really hot and fresh. As always!
Mark . 2023-12-29
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Tasty but cold, need to sort out who they have delivering as it's the 2nd time weve had cold food arrive
Jamie . 2023-12-27
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Arrived on time, hot, tasty….fabulous pizza 👍
David . 2023-12-20
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Food seemed to be of good quality but was pretty much cold when it arrived. A shame as again I feel like it would have been really good if it was hot.
Tom . 2023-12-19
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Pizza was quite small, a bit watery and cold. Expensive for what it was.
William . 2023-12-16
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Lovely hot & fresh food, with the added bonus of arriving early!
Mark . 2023-12-14
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Amazing pizza and lovely staff - definitely worth a visit
Deborah Dowds . 2023-12-14
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Food always delivered early, super hot and fresh! 5* Always :)
Mark . 2023-12-09
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Well what a find we went to an indian but jammed in a corner load horrible so we left, on are walk to find some where else we spotted this places, we walked in and met with a smile shown a table, everything was nice and timed to perfection, we ordered a starter for 2 amazing flavours, my miss ordered the best burger she's ever tasted in a amazing rustic bun with side salad, I had a goat cheese pizza which was amazing the food was fresh we didn't feel uncomfortably stuffed we were happy with the price as the hole package was fantastic and we left smiling so thank you for the great expireance and food.😁
Mark “Digger” Graves . 2023-12-03
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Awesome as it always is. Honestly the best pizzas around!
Mark . 2023-11-24
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None of the toppings on the pizza I ordered was on there ie no pineapple or roasted ham
Karin . 2023-11-21
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Excellent delivery and the food was delicious
James . 2023-11-18
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Superb Pizza! Superb Bread Apps! Great drivers!
Mark . 2023-11-18
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A wonderful pizza restaurant in Dorchester. A very nice surprise! I'm Italian and I felt at home!
Pier Lorenzo Pessah . 2023-11-17
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Very good food with amazingly fast service
aashik dad . 2023-11-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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408 Opinions
Wonderful evening, service was so friendly and absolutely excellent, and the food was gorgeous. The brilliant bonus was the welcome for our dogs...such a treat to find beautiful food in a dog friendly place!
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Lovely authentic Italian food, hosted superbly by friendly staff. Excellent wine choice. We will return on our next trip to Sherbourne. Heartily recommend.
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Been to Lucianos (Luccios? Carluccios??) a couple of times in the last year and it's a decent place for Italian. The food has been great, with a decent pizza, fantastic beef ragu, and the best carbonara I've graced my tastebuds with the second time. I cannot stress enough, the food is FANTASTIC. Portions could do with a little more, but what I've got thus far has tasted lovely. Both times I've come in the place has been eerily quiet, so either something's up with my timing or the place is just... quiet? Regardless, the service has been timely, albeit mild-mannered, both times which isn't an issue at all. There is a 12.5% service charge stuck on as a heads-up, which you'll find in tiny text at the bottom of the menu. Not a fan of that trend as a whole, as I'd much rather tip good service and good food where it's due. My only complaints are the pricing (which is *STEEP*, especially for Dorset at £50+ for dinner for two) and the fact they took beef ragu off the menu - it was a fantastic dish and taking it off the menu is a crime against humanity. Bring it back! Either way, Luciano's food is fantastic, on the proviso that you aren't the person paying for it... But I don't know if that says more about myself or the restaurant. If the staff were a bit chattier and the British economy wasn't doing an impression of the Titanic (or things were a bit cheaper), I'd give five stars.