Eastwood Chinese Takeaway in Southend-on-Sea

Ordered the set menu for 3. Spare ribs were dry and burnt. Tasteless. Could only eat one, rest went in the bin. Sweet and sour pork was awful. Full of large chunks of raw carrot. Filling tasted funny. No pork inside. Went in the bin. Spicy beef, there are only 8 small pieces of beef, rest of dish is full of chunks of raw carrot and green peppers. So the dish was mainly raw vegetables and the spicy chow mein was really hotter than usual. In fact all the dishes were full of large chunks of raw carrot to bulk the dishes out. Couldn't eat it far too spicy. Didn't like it. Went in the bin!!! The rice was really the only nice dish. The whole meal went in the bin except for the rice. Went to Tesco and bought a bought a few pizzas. As we were really hungry. Had this set menu for 3 people a few times before. The first time it was lovely. But gone downhill since. Never again. Spent £40 it was a total waste of money. I will not be back again. Can't take back as don't live close enough. The worst chinese I have ever had. Complete waste of money. Don't recommend this set menu. Or this takeaway. Its certainly the last time I will ever use Eastwood Chinese ever again.

Despite having my order read back to me twice. When my order was ready I questioned if it was all there, staff looked in my bag said it was all there. 😡 Get home and no pork pancakes, lemon chicken was like concrete. Will not be going there again. Would never recommend.

Shared a nice takeaway with my wife to bring to an end a day of celebrating our wedding anniversary. We use this takeaway away from time to time. It's local and the menu is reasonably priced. The food is usually tasty. Enjoyed by us both.

I was poised to ask for my usual satay tofu and egg-fried rice from the online menu when I noticed the crispy tofu with chilli and salt. I’ve had the night to think about this. It was the most delicious dish I’ve ever had from here or indeed any Chinese takeaway or restaurant in my entire life. I suspect a new owner or chef as things seem to have been taken up a notch from the already-high previous standards. I can’t wait for my next Essex visit to order again. I’m in awe, quite frankly.

Asked for 630 delivery but food arrived hour early then ask, this is not the first time either! Food wasn’t great either, noodles tasted burnt, had to throw it away. Won’t be ordering again

My experience simply amazing cooked good service really happy friendly 😊

Food is delicious and delivery is always in good time.

Food delicious just started going here will be back

I actually didn't mind the food here compared to the local Chinese takeaway very Close by to this location. My partner had a very different she didn't like it from there. I thought the food was cooked fresh, where has the other local place was reheated several times especially the chow mein we had from there. I like the king prawn balls, they looks like large prawns cooked in batter, the shrimp curry had a lot of onions too many for my liking and very little amount of shrimp. I will add to my review after trying a few other dishes.

Have ordered from here many times and have yet to have a bad meal, or bad experience as others claim...

Update. Got refund but all they wanted to do is argue about it. Avoid this place Chilli salt chips have no flavour at all. Golden dragon is so much better

This was by far the best Chinese takeaway we have ever eaten. Super polite and well-mannered on the phone. Stuck to the time that they advised us of and the food was just incredible! We also noticed that we did not feel super thirst in the night like we normally do after takeaways, so the food is cooked in the right way (not too much salt!). We will always be ordering from here from now on. DON'T listen to the haters!

Awful non existent! Customer service, ordered a take away ETA 45/60mins - nothing - called 3 times, told "we are busy" and "it's out on delivery" last straw arrived 2 hours later and cold. I will NEVER use this Chinese ever again and I recommend everyone does the same. Use your hard earned cash somewhere it's appreciated.

Worst Chinese I have ever had absolute rubbish and person I spoke to wasn't interested trust me if you go here you will be totally disappointed I will never order from here ever again

Favourite Chinese. Always delivered fast and hot. Been ordering from here for about 15 years. Food is full of flavour too! :D

Excellent food always, have tried lots of different dishes from the menu and it's always been very nice. I have always found the staff to be very courteous and friendly

Very good food, freshly cooked. Probably one of the best local takeaways

The food was fantastic arrived within time estimated and staff very friendly and polite would highly recommend.

Outrageous customer service from this place, 2 weeks ago we waited 1hours 15 mins for delivery to then be told they thought we were collecting??? They then realised they were wrong and delivered ASAP!! And then this evening we ordered at 18:39, at 19:45 I called up and asked how long it would be to be told it would be another half an hour unless I come and get it myself😳😡. Shocking customer service, the manager didn’t want to talk to me either and said she would knock £1.50 off as compensation, When the food did turn up it was warm and wasn’t nice. Last time we order from here!!! Disgusting

Recommend-food fresh/clean and not greasy at all - being a fussy eater it’s hard to find takeaways I really enjoy... I've always rated this Chinese restaurant but since reopening after lockdown its even better, don’t think I could eat a Chinese anywhere else but here now - staff are very friendly too :)

Would’ve given minus if I could . The Worst Chinese I’ve ever had ! Don’t even go there , bland flavorless unseasoned food and over priced. Pork tasted funny, noodles and food had little to none seasoning and I don’t say this lightly , I did try post on TripAdvisor to get out to the wider public , But not even on trip advisor that should’ve been a red flag ! AVOID AT ALL COST . Have pictures to back up my review but can’t post 🙄

The takeaway was one of the best Chinese we have had. Large portions and very tasty.would recommended this Chinese to anypne

food fabulous and never had any problems.. All staff are very pleasant...

Well I did use this Chinese now and again .. But can assure you won't be again .. Just had a really bad takeaway and I never complain !

Nice friendly staff, food is always nice and hot but have to say the food has gone down a bit in the last year

Food always nice friendly staff

Always fantastic food. Have eaten here for around 7 years and never been disappointed.

Just the best Chinese Takeaway around!

Often Cold, forgetting sauces or meals, very frustrating and the food generally isn't great. We have switched to magic wok and found it much better

Waited over 90! Minutes for delivery for 6 persons. Food quality was extremely poor and not fresh, very disappointed.

Nice food, polite staff and good delivery times.

Very nice good always have order from here never go to any other chinese

Worst food I've eaten rice had black bits in it like mice or rat dropping avoid people

Good food, reasonable price and delivery