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4.0

Based on 215 opinions finded in 1 websites

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Nº 177 in 243 in West Somerset

Nº 4 of 5 Seafood in West Somerset

CUSTOMERS TALK ABOUT DISHES WITH..coffeesandwichsoupchocolateoldpotatoapplefishsaladsmokedhamjamcreambeautifulcakeroundcheese
Score
OpinionsNoteTripAdvisor2154.0

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A great place to visit, we visited both the water mill and the castle, lots of helpful and friendly staff, a great coffee shop and reasonably priced.

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Andrew G . 2024-06-22

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I popped into the tea room on Sunday with my 2 dogs after a walk over the deer park, the man working was very welcoming and said we accept dogs, I asked for a cappacino and he realised this was going to be challenging for me to take my coffee into the garden with the two dogs on leads, he kindly said I’ll take your coffee to the garden for you and also offered to wipe the slightly wet seat for me, he was every welcoming and coffee was perfect a lovely peaceful start to my Sunday sitting with my dogs in the beautifully kept garden in lovely surroundings - thank you!

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kitlizzie . 2024-05-27

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r Really nice tea room and lovely garden to sit in. Staff really friendly and a good choice of drinks and food. Plenty of seating area but no parking. you will have to park in the village or castle.

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tigers7446 . 2024-05-27

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This cafe is a bit out of the way but in a lovely location next to the water. They were having trouble with the till when we arrived so the queues built up quite a bit. Service wasn't the quickest in any case. Our cheese scones were ok but nothing special. Tea was good, coffee was ok. Staff were friendly.

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gfsc5 . 2024-05-06

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We have visited before and this time we were a bit concerned about the negative reviews on here, however it was amazing I had bacon bap and it was one of the best I have ever had, wife had cream tea and it was excellent Service was fantastic and everything was spotless clean, will return again tomorrow

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Fred . 2023-11-07

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Long queue to be served, soup tepid, prepacked sandwiches dry (despite being 3 days before best before date). Well below normal National Trust standards.

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mikebrowning . 2023-10-12

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Stepping into the National Trust Dunster tea room, my visit was infused with a sense of nostalgia, as my wife had been a dedicated member of the staff in the years before the establishment’s much-anticipated upgrade. Fond memories of impeccable service, fresh delicacies, and genuine smiles had set a high standard for this return. The first noticeable change was the substantial investment in the new building. However, on a bustling Saturday at midday, the vast space felt eerily deserted, a stark contrast to the thriving hub of activity one might expect. With four staff members and only a handful of patrons, the grandeur of the upgraded setting seemed incongruent with the sparse attendance. A critical issue emerged at the till, where the prepping area shared space with the point of service. This impractical arrangement led to a frustrating 10-minute wait, a bottleneck exacerbated by the staff’s evident efforts. While not entirely their fault, the design flaw hindered the flow of service, leaving an impression of inefficiency. Culinary disappointments followed, starting with a generously sized pot of tea containing only two teabags. The result was a weak, insipid brew resembling hot brown water, a departure from the robust flavors of the past. The letdown continued with coffee walnut slices—dense, flavorless cakes that seemed store-bought, far from the bespoke offerings of yesteryears. The financial sting came with the bill totaling £14, an exorbitant price for what felt like hot water and a slice of mundane cake. The perceived value for money was woefully absent, intensifying the sense of having been shortchanged. Adding to the disappointment were observations of servers placing milk jugs directly into teacups, an unorthodox practice at odds with expected standards of hygiene. Furthermore, the sight of servers putting their fingers inside teacups when retrieving them from the cupboard raised concerns about cleanliness and professionalism. In conclusion, this visit to the National Trust Dunster tea room was a far cry from the warm and inviting haven it once represented. The grandeur of the present clashed with the emptiness, logistical challenges, lackluster culinary offerings, and lapses in hygiene, leaving me with a profound sense of disappointment and no eagerness to return anytime soon.

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957kristofd . 2023-10-01

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Dreadful experience went with hubby and friend. I asked for cheese scone I got a stale red chilli scone and a piece of cheese that had seen better days. I asked a staf member for some butter and she begrudgingly gave me some. On leaving I spoke to the young girl on till and said I could not eat the scone as was far too hot as in chilli hot and maybe she should tell people that request a cheese scone that they are so spicy. I had no apology or any kind of response. All in all the experience was not a good one. The piece of shortbread my husband had was just cheap shop bought rubbish. Such a shame as in a beautiful position and could have been a nice visit. Will not go again

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Patricia B . 2023-09-28

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This is such a lovely and relatively secluded Tea Garden, very pretty and easily accessible a little way outside the village even if you're not visiting the Water Mill or walking through the gardens up to the Castle. We enjoyed coffee in the picturesque tea garden, one of if not the best NT cafe garden we have visited. Staff are very pleasant.

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Shirley F . 2023-09-15

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£6.90 for a cream tea ~ just one distinctly small scone, tiny pot of jam and small pot of cream. Bit of a rip off ~ but then ~ National Trust ~ should have known better!

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christaharris . 2023-09-13

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The queuing system for ordering is excruciatingly slow and despite the cafe not being full, my wife queued for 30 minutes to place our order. One person serving at the till at lunchtime is incredibly inefficient and frustrating. That said, the shared ploughman's was very tasty although more contemporary than traditional. The summer fruits flapjack was delicious and moist too. Food 5 stars Slow service 1 star

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P3555VXbrianh . 2023-08-25

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The garden is lush Tea (Earl Grey) not good you should have a tea bag per person and one for the pot and a pot of hot water The tea cakes not good not warm stale Very poor quality left hanging around No enthusiasm by staff no upsale Very disappointed

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grannystap . 2023-08-16

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Beautiful spot to stop for coffee and cake, with friendly polite cafe staff, however that’s where the nice part ended. We were confronted by a very angry red faced man in his 60’s as we left as we didn’t realise we weren’t supposed to park where we did. We had missed a sign right at the top of the long road and there were no no-parking signs or lines on the ground anywhere. As 2 females we felt really intimidated and upset by this bullish man’s actions. There was no need for his to raise his voice at us as he did. The grounds were dog friendly, however I couldn’t find a dog bin so placed in large ones outside the toilets…the swarm of fruit flies that came out the bin, it couldn’t have been emptied in weeks.

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Ruby W . 2023-07-15

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Visited the Castle on a day trip and stopped to have lunch. Was very chaotic from the start as the lady on the till did not seem very competent unlike the young lad who took over. We were very shocked to see they only sold IRISH cider in the County of Somerset. Very basic sandwich no trimmings whatsoever and couldnt put onion in tuna sandwich instead of cucumber!!! The time we were sat there three different couples food was returned and people wanting their money back. Not a good experience for such a lovely setting. when we had a chat with some locals they commented on "how bad it was" crazy!!!

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shirleynorthover . 2023-06-15

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Beautiful spot, by the river and the staff were quite pleasant BUT cakes were in short supply and Strawberry Cream Cake was very dry and had less than one strawberry on it. Cream tea at £6.60 had just one scone on the plate and a tiny one ounce jar of jam. However, there was enough cream for two scones! I am a very disappointed local and I am sorry I cannot recommending it.

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Hartshanger . 2023-06-13

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I visited here with my sister for lunch, as we had always wanted to try this cafe in such a beautiful setting. Whilst the garden was a lovely place to sit, and the staff were very friendly, we were incredibly disappointed when the food turned up. We both ordered a cheddar and red onion marmalade toastie on brown bread, which when it arrived turned out to be made from cheap sliced bread and came with no salad or coleslaw. This did not live up to what we expected given the price paid and the reputation of national trust tearooms. We had a far better experience in independent tea rooms close by, and so would be reluctant to visit here again for lunch.

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lizzieb869 . 2023-06-05

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Beautiful setting and wonderful delicious food. Would really recommend this venue for a family or individual.

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H4967BPjohnl . 2023-06-02

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A lovely aspect with riverside tables in the garden and a spacious interior too. Usual hearty National Trust style fare (and typeface on the signs). But the most pleasing thing was the staff’s help and flexible attitude and generosity of spirit.

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jordanw36 . 2023-05-30

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Gone downhill since last visit, ordered Farmhouse style Cheddar cheese sandwich which when arrived turned up to be a square piece of cheese like you get in a plastic wrapper from a supermarket between two pieces of dry cheap white bread that came across like it was made the day before. Other people were complaining about food Items were being sent back . It’s a pity that the quality of the food and the lack of pride in preparation didn’t match the garden ambiance

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BLW1013 . 2023-05-28

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This is a National Trust cafe located beside Dunstan Castle. It is very pleasant with both indoor and outdoor seating. Located beside a stream with pretty gardens. We chose soup for lunch: very good

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301lisa33 . 2023-04-23

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Visited twice recently. Initially, as part of a visit to the nearby castle and watermill on Monday 03rd October 2022, the Medieval Watermill & Tea Room are near each other. This visit was lunchtime and the menu was limited but covered what you would expect...

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Cheekycockney190757 . 2023-04-15

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Visited the beautiful Dunster Castle today with the family. 3rd visit to this lovely national trust estate, we always visit when in the area. Decided to have lunch at the Watermill tearoom seeing as it wasn't too busy. Guys on the till, Callum and AJ...

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Junewinters82 . 2023-02-14

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I really wish you could do a decent coffee. Second time I've been there (persuaded reluctantly by my husband) and the coffee was just as awful as last time. If you have your coffee black (americano) you need to taste the beans. Mine was like...

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LoveTravel700028 . 2023-01-29

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Yesterday 10/10/2022 we visited the lovely cafe and tea room, first time for us but definitely won’t be the last, on arrival we were greeted by a polite gentleman called Adam that had customer service written all over him, he was very attentive to our...

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Terry588 . 2022-10-11

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National Trust Cafe which is 250 yards outside Dunster Castle grounds i.e. you have to leave and then re-enter/show your ticket once more to continue your visit.

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Peter M . 2022-06-27

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Lovely location, caring staff, yummy pastys and scones and a great cuppa. Doggy ice-cream too (I haven't actually tried any though)

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RAF S . 2022-06-04

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We had our dog with us and he enjoyed the visit as we did too. We bought some freshly milled muesli. Great to see the mill working and display of old agricultural equipment and machinery.

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BertieWoostersMum . 2022-05-16

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Located just outside the National Trust Water Mill. Very pleasant cafe which has been very carefully planned for disabled customers complete with ramps to the inside and out into a lovely garden with umbrellas. A very nice choice on the menu offering a variety of...

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MrsWYN-R . 2022-04-16

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Ok its a tea room, but it would be good to have things such as bacon or sausage sandwiches. We had cream tea which was very nice and reasonable priced

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Frd1999 . 2021-10-22

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What a great place to stay if your planning a trip to Somerset. Pete and Karen are a great couple and make you feel like family. The rooms are spotless and the breakfast is 5 star. Will definitely be going again.

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Trip51850997995 . 2021-09-22

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Called in after visiting the mill for a pot of tea and a rest from walking round the gardens. Very tranquil and relaxing sitting by the riverside to recuperate before walking back up through the gardens to the castle. We didn't eat here but there...

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Expedition783136 . 2021-08-24

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Walked here on 2 occasions from Alcombe. Interesting watermill making and selling the flour in their shop. Had lunch in the cafe - very nice Tart with tomatoes & red peppers served with coleslaw. Space outside as only a small inside seating area. Very good...

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tyersjean93 . 2019-09-21

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We found this to be very conveniently located, not only near the mill, but one of the entrances to the Dunster Castle site. I fact it looked as if locals were walking down the lane to use the cafe. We only had coffee and slices...

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Robin W . 2019-09-06

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Day visit to Dunster and had lunch here. Got served just before 12....within 15 minutes the queue was out the door. Staff did well to accommodate everyone and customers very patient. Food was tasty, although a limited choice. Coffee piping hot! A very pleasant visit...

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park8642 . 2019-08-11

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We looked round the mill which was really interesting and then had a great cup of coffee, sitting in the garden.

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maggie H . 2019-08-06

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Had a nice lunch in the tea room, then an explore of the mill. Very friendly volunteers, and very well informed.

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Chaz-b98 . 2019-06-07

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This visit was included in our entrance fee to Dunster Castle Good to see the renovation that has been carried out on the unusual double water wheel and you can get up close to the workings although access is rather difficult for the less able. Flour available to purchase and a display of ancient machinery .

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johnbullivant . 2019-05-23

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Run in association with the National Trust, this cafe upholds their standards, prices and lookout with fresh foods,. and welcome beverages, ( but not licensed).The actual cafe is limited by the relatively small space available for seating, although the attractive gardens overlooking the little river Anvill is very popular in good weather,We, somewhat inevitably had the cream teas - which was just lovely.

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cherriesfan_9 . 2019-04-27

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This is a fabulous old building and it’s easy to imagine it in its heyday. Lots of information is available to understand its history and local importance. And the cafe is quite good too!

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664RachelH . 2019-04-14

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Lovely little national trust coffee shop in a very peaceful location. Beautiful spot to sit outside next to the river on a sunny day! Delicious cake and good service! Worth a walk to via the river walk from the castle.

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Sfsweets . 2019-03-29

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A very charming place to have coffee in the garden and listen to the river running alongside it. And it’s dog friendly !

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Lucy B . 2019-01-02

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We visited Dunster castle on our stay to Somerset , What a lovely place to go . Lots to see & do. A tour round the castle was very interesting . Lots of nice walks through the gardens . Then we visited the Watermill tea room where there were friendly faces to welcome you . Everything was all freshly made, we stopped to have coffee break and had a cream tea one of the best scones we’ve tasted in a long time , so we went back for lunch ,we only had sandwich but they were freshly made and very nice. Lots more food to try all freshly made can fault it . Would give 10 out of 10 . Also very clean .

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Happiness17855269498 . 2018-11-10

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Visited Dunster castle gardens and decided to have afternoon tea at the tea rooms by the 2 water wheels at the water mill. Had our greyhound with us. We had walked through the water wheel area and they were milling some flour. We bought some freshly milled wholemeal bread flour. We had tea and shortbread. Lively atmosphere. Would recommend.

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75katherinet . 2018-10-24

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We take regular short breaks in this lovely part of England and often follow a brisk dog walk with a visit to a National Trust tea room. Standards are usually high with helpful staff - even if peak times become busy. Our visit today with friends was a real disappointment. Tables were not cleared, the coffee machine was 'down', baked potatoes off menu and no sandwiches after 2pm. Service was lacklustre at best and our waitress clearly had other interests at heart.

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Mike D . 2018-10-17

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Bei schönem Wetter nahmen wir einen feinen Cream Tea im Garten ein, das war sehr schön. Es ist aber sehr schade, dass ein so schöner Platz nur Selbstbedienung vorsieht. Es hätte mir nach der anstrengenden Wanderung durch das Schloss und die Gärten bis hin zum Cafe viel besser gefallen, wenn ich nicht noch erst ewig hätte anstehen müssen und dann noch mit einem übervollen Tablett hätte herumlaufen müssen.

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Sabine-T-Lenz . 2018-09-30

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Lovely garden, fabulous food, very impressed with the young girl cooking as my food was beautifully presented and delicious, cannot fault

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missb20953 . 2018-09-02

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Visited after a lovely walk and sat in the garden absorbing the sunshine. Very friendly and cheerful staff. Had coffee teas and I ordered the scones with jam and cream. Must say I was somewhat disappointed to only receive one very dry scone along with jam in a jar and cream in plastic sealed carton. Lack of imagination for this west country speciality. Not very good value for money considering my previous cream tea at Selworthy. Shame really as this was a nice venue.

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alacarte151 . 2018-09-02

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A very old water mill which is still in use today .They mill there own flour and sell it in the shop it's just of the all day car park so you can not miss it a must to see if in Dunster .

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christine r . 2018-08-22

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Stopped in here for an afternoon tea with our daughter and grandsons (5 and 2) after visiting the castle. We sat in the pleasant riverside garden while the children played around the old apple tree. We enjoyed scones, chocolate brownie and chocolate fudge cake.

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WiltshireDogwalker . 2018-08-18

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Went at lunchtime, a fair few options had sold out and sandwiches were bland. Service was not great very inexperienced staff with no visible guidance.

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Paul B . 2018-08-17

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Excellent service and food. Not cheap though. Attached to Dunster Castle which is owned by National Trust may have something to do with the pricing.

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Zaskar97 . 2018-08-09

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An dem Personal, dem Essen und den Preisen liegt es nicht. Das historische Gebäude verfügt nur über einen kleinen, engen Gastraum, der bei schlechtem Wetter schnell überfüllt ist. Bei schönem Wetter sind die Tische auf der Wiese am Fluss sicher ein idyllischer Platz.

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ThomasD2487 . 2018-07-08

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Called in this morning for breakfast. My partner chose bacon and egg bap and I had a bacon sandwich. The food was absolutely delicious , hot and served promptly by very friendly staff.

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Melanie P . 2018-06-07

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Located a short walk along the road from the water mill this cafe was formerly an independent undertaking but is now under the auspices of the National Trust.

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fork_handles . 2018-05-20

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Stopped for a coffee whilst walking in the Dunster Castle grounds. Saw another couple enjoying the tea cakes so decided to order the same. They were sublime....baked with wholemeal flour from the adjacent water mill and full of juicy mixed fruits. Brilliant! And the coffee was first class too. Well done chef/cook and staff.

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kelvinhopkins . 2018-05-03

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The area is naturally beautiful and you can tell it it well cared for, The tea room is next to a following river, and looks lovely. The staff work really hard here, and the food is of a outstanding quality. There is one item for children on the menu but it is reasonable and very versatile for many children's needs and wants. I had the soup on my visit and it was really good, including the bread which you could tell it was hand made. We decided to sit inside as the weather wasn't the best. Cannot fault this small little tea-room

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Sianie J . 2018-04-29

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Nice place to have a coffee while sitting listening to the running stream. Well cared for grounds, which you would expect from the National Trust.

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Nitram157 . 2018-04-22

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There is a small inside seating area, otherwise you are outside on backless benches exposed to the elements.

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Rachel H . 2018-04-07

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Nice and warm on a cold day with nice outside area for sunny days. Able to accommodate gluten free for coeliacs. Recommended.

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GOMFS . 2018-03-29

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We visited here for an early morning coffee & snack whilst visiting Dunster Castle.

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places2seeplaces2go . 2018-03-28

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Called in lunch time having been round the castle grounds. Great choice of fresh food. I had the mushroom soup and my wife had a very large cheese scone. Both were freshly cooked and delicious.

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The-Didcot-Boy . 2018-03-12

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Typical good quality N T tearoom and cafe / restaurant. We only had teas and cake but super quality in amazing waterside setting.

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Dgb2008 . 2018-02-11

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So nice to see a young team working for the trust and enjoying it! Nothing was to much trouble for these guys, very knowledgeable and if they didn't know they found out!

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_andrew_smith_1989 . 2018-01-27

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The day after Boxing day, we had a 10% discount voucher got us to walk around the back of Dunster...

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Terry W . 2018-01-19

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A good place to visit and have a light lunch. The shop sells newly milled flour and the cafe has...

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Mandidebt . 2018-01-18

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Tour of castle was nice but has found pubic hair in food at Tearoom. Place was run by teenagers who...

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Montegue S . 2018-01-13

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A lovely cafe serving fresh sandwiches, soups, cakes, ice creams etc. There are about eight tables inside and access is...

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Lesleyannbarlow4845 . 2017-12-22

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Ordered soup which was very tasty and a large portion, the bread was slightly disappointing as only one small slice...

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idcus . 2017-12-22

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Delicious tea and scones enjoyed sitting outside in some autumn sunshine.... A lovely spot and children and dogs (outside) welcome.

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Jen F . 2017-10-29

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Went there for lunch and ordered a pasty with salad & homemade coleslaw......it came with potatoes........seemed to have some inexperienced...

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Pickledsausage . 2017-10-27

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We'd visited Dunster and looked round the interesting Castle and gardens before walking along a pretty path to the lovely...

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Rosy J . 2017-10-05

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Stopped here for light lunch before entering the water mill ..

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Steveemma7 . 2017-09-26

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We arrived in the afternoon of a busy sunny September day. My disability scooter could not be driven into the gardens via the level entrance as advertised as the entrance is gravel and the scooter got stuck!!! We eventually managed to get in and find a table but has to ask for it to be cleared of the previous incumbents crocks....a rather surly youth eventually took some of them and my husband cleared the rest. Not the best start but when the cream tea arrived it was very nice. The fruit scones delicious and the tea great although the coffee my husband had was incredibly strong.

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Tigi_Higgins . 2017-09-23

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Went for two teas and cakes and told was a 20 minute wait. After 35 minutes and seeing people ordering after me getting their food I went to find out what was happening. Told they had forgotten ours! Not impressed. Their system needs sorting as it was not that busy.

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grango25 . 2017-09-21

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Visited the castle and stopped for tea and cake. My lady follows a gluten free diet and was very happy to see several choices. She had a cappuccino cake that was scrumptious and I had a flap jack which was amazing.

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billyb1231968 . 2017-08-23

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Reassuringly busy, meaning there was always a queue for service. Limited indoor seating (up a flight of stairs). Great quality, well presented meals and drinks. Please note the toilet facilities are clean and serviceable but for those with mobility issues, they are down some stairs.

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clarkey44 . 2017-08-10

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Visited for a late lunch and overall very pleased with what we had. We had a cheese sandwich, jacket potato with cheese and beans, scone, victoria sponge, tea and coffee and it was just over £20. All was very good but be warned if your don't like salad dressing or coleslaw they smothered the plate with dressing on what would otherwise have been a very nice salad and coleslaw . The menus does not tell you the potato comes with salad or coleslaw otherwise I would have asked for no dressing or coleslaw.

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Joann K . 2017-08-09

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Visited as part of a trip to Dunster castle well worth a look.Working mill and museum. Really interesting to look round the old machinery

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Dave M . 2017-08-04

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Took our two children (2 and 4) to Dunster Castle so stopped here for lunch. Were lucky to get a table as it was quite busy. Ordered a cream tea, a ham sandwich, slice of victoria sponge and some bread and butter. Tea and coffee and two glasses of milk. Ten minutes later the cream tea and victoria sponge turn up, along with tea and coffee and one glass of milk. We ask how long the rest will be and the waitress goes and comes back with another glass of milk. We wait another ten minutes for the sandwich and bread and butter but nothing arrives. We wait a bit longer before I go and ask. I then get told that it got really busy just after we ordered so should expect a wait, but the chap was very sorry. I ask how long it will be, and he tells me another ten minutes. For a ham sandwich and some bread and butter. So I asked for a refund as the rest was finished and we had to leave. I got a refund, and once we'd packed up and left, saw the missing food arrive at our table. Not very well organised, cake was nice, coffee was average, never got find out about the ham sandwich!

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Michael D . 2017-08-04

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Came here for lunch after a walk in the castle gardens. Sat at a shady table in the garden. The cafe was busy, but there always seemed to be tables available and the service was friendly and reasonably fast. We both had the very tasty vegetarian quiche which came with a nice fresh salad. I think the cafe is run by the National Trust, but it's actually just outside the castle boundary, so no need to pay an admission charge if you're not visiting the castle/the actual water mill/the castle gardens (you can't see the water mill from the cafe). Dunster is very dog-friendly - dogs can go everywhere except actually in the castle, and there's a big meadow between the castle and the road where they can run off-lead.

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CMQW_E8 . 2017-07-28

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Visited as family, 4 adults 2 children, aged 7 and 9 we all loved it.Beautiful double wheeled mill! Excellent guides with great knowledge of the history and workings of the mill. Good shop selling Dunster flour and so much more!Very nice tea room between the castle and the mill.Lovely location on the river. The Lover's Bridge is amazing!Nice walk through the woods from the castle. Follow the leat, which feeds the mill, upstream and you walk into Dunster village! Nice shops and eateries. Park at the castle only £3.50 a day or free for Trust members!

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Mandy R . 2017-07-25

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Visited The Mill cafe on a sunny afternoon and enjoyed delicious freshly made cheese and pickle sandwiches accompanied with salad and crisps and a pot of tea for two, priced very reasonably at around £8.50, We sat outside in the gardens and although it was quite busy we didn't have long to wait before we were served.Would recommend if you're ever visiting the beautiful village of Dunster.

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Bill P . 2017-07-15

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We visited as part of Dunster Castle day, should not pay just to see the mill as very small attraction

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EssexGirl13 . 2017-07-14

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Dish of the day was sweet potato and spinach flan, it was lovely. Home cooked and fresh out the oven, it was yummy. All the food looked good fresh and was very well presented. The service was excellent, nothing was too much trouble. I asked about the recipe for the flan and the cook personally came to our table to talk to us. The setting was beautiful, you can sit inside or out. Lovely place we will be visiting again. Thank you

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M M . 2017-07-09

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Interesting Water mill still in use , Tea room and toilets , called in on walk up to Dunster Castle , National Trust so free to members ,

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isis1960 . 2017-07-09

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We visited on July 1st after a lovely day at the castle. Although there was a party of ten of us, we all ordered at differing times. The waiting queue was ridiculously slow, only one person taking orders, the food was ok, but expensive, and after ordering we had to keep asking and reminding them fr items missed. Having waited 40 mins for the first of our orders to arrive, we were there for some time! n the end the waitress came out into the garden to ask who else was waiting for their food. The cafe is far too small for a busy tourist weekend and the staff could not cope. they clearly need more people in the kitchen preparing food. Shame, as this cafe is in a beautiful setting and could be really lovely.

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Susiedig . 2017-07-05

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Very busy little tearoom next to the Water Mill. Inside seating and outside in small marquee. Menu is fairly standard National Trust fare and of good quality. Only had sandwiches and tea but the sandwiches are made to order, large and well filled with a nice side salad and crisps. Very small car park but public car park not far away.

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Grockel . 2017-07-02

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We stopped here for something to eat after going around the Castle and the Mill. A Cornish pasty with some greenery and a small tub of chutney was very expensive. A 330 ml can of Pepsi was £1.80. The waiting time for the food was terrible as they appeared to prioritise take away patrons over eating in. Also on the day of our visit many customers were getting wrong orders as there was an issue with their new IT till unit.

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Eddy W . 2017-06-30

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Came here with my family and granted they were busy but there seemed to be no organisation and staff were all over the place. We had the Victoria sponge and well that was just an extremely dry sponge with a slither of jam in, and no butter cream etc and well the cheese scone left a lot to be desired. Would rather bring a picnic next time.

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Rufusharvey . 2017-06-25

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Came here with family for cups of tea and cake.the cafe was busy and the service was very disjointed.we made our order which being teas and cakes was not a difficult order but it took ages to arrive and was then delivered in stages.the cakes were abissmal.the Victoria sponge was so try it was almost a rock cake and the cheese scones appeared to be lacking the key ingredient....cheese.while the place looks very pretty and scenic I wouldn't recommend it

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pixiemaid . 2017-06-25

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We visited while at Dunster Castle on a very wet day. The mill is a nice place to visit, its free, dogs are welcome and its interesting for the kids. We spoke to a member of staff who was very friendly and he explained to my daughter how flour is nade. There is a small shop that sells local produce, we bought some porridge oats and muesli, I would highly recommend as they are so tasty!

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ChannyInTheSky . 2017-06-16

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Stopped for a pit stop, was very busy, staff very friendly and apologised for the wait.Chocolate Brownie was lushWatched the squirrels

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Fordy419 . 2017-06-10

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Friendly place to stop by. We did plenty of good walking around here, could have spent longer but it was only a flying visit. We didn't eat at the cafe but it all looked good as we saw it being delivered. I'll certainly stop by on my next visit.

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ZadeeSays . 2017-05-30

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National trust cafe situated right next to the river/water mill -absolutely lovely place to stop after walking around the gardens at Dunster Castle.Cream tea was delightful and reasonably priced £6.50 for 2.Young staff working extremely hard and very helpful.

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Hms1717 . 2017-05-29

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Stopped for lunch after walking round the Castle gardens, had a nice coffee latte and cappuccino, pasty and baked potato with tuna and salad all very nice and presented well, The only down side was lack of seating outside!

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honekermrmichaelh . 2017-05-19

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We visited on a hot sunday, it was very busy, and we had a hungry toddler with us. The team were very accommodating and offered to make her a kids sandwich, which was presented lovely. Also had a bowl of leek and potato soup and a cheese scone, it was the best homemade soup I've had in a long time. Great customer service and lovely environment

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Sian J . 2017-05-09

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Lovely young lady served us today with excellent product knowledge! I suffer with some allergies and she helped me make the right choice, a flapjack in the end and it was delicious. Our decafe soya lattes where perfect too - nice and hot! Nothing was too much trouble for her - a real credit to the NT. Well worth a visit, even though I could imagine it's hectic on busy days. Will be visiting again. Thank you.

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_andrew_smith_1989 . 2017-04-28

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After a lovely trip around the castle we stopped for lunch at the watermill tea rooms. I had a smoked cheese and spinach frittata and hubby had tuna jacket, both very tasty and reasonably priced. Unfortunately the best seats on the grassed area were not available as it was being re seeded.The staff were really friendly helpful and Poppy our dog was made welcome too.

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cruiselady88 . 2017-04-28

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Its a great shame but the Tea Rooms are run by young people that have no idea of customer relations and food quality. Its not their fault but they total under trained. The young man that was serving dropped a piece of a cake of the plate so hard all the sugar fell off all over the tray. The tray was then taken, along with the spilt sugar to a table. The cake both my wife and myself had was unbelievably dry, and completely inedible. Take my advice and eat elsewhere as there are many Tea shops in the town that want your business and serve great cake with smile.

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David G . 2017-04-23

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We went to have a nice relaxing visit but the staff here clearly wasn't in a very friendly mood. When we asked for menus the lady was abrupt and snapped saying all menus are on table which they wasn't when she realised she almost through the menu at us. When we got served the lady behind the til was really huffing when I asked a question that she clearly didn't want to be there. A real shame as this could have a nice atmosphere and people may want to hang around longer but we left straight away.

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0014600 . 2017-04-15

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