Dunes Hotel in Barrow-in-Furness

Decent stay. Clean, Walls seem like plastic can hear every single thing that goes on in corridor. Forgot to put up a banner but over all could be better

Very clean staff very friendly very good hotel

OMG ! We had a fantastic stay here with out little boy Teddy, we came away as we lost our little girl Amber (Another Chihauhau) the week before and was completley devastated. The hotel made us feel so welcome the Staff are just fantastic , so Friendly and all love dogs! Dont be fooled by a dog Friendly hotel thinking it will be smelly and noisy. This place is kept immaculate! You walk into the reception and its so lovely clean and warm. I cannot recommend this Hotel enough for a peacefull get away and good food. Thanks Guys for making us so welcome and looking after us we will 100% be coming back! Great location, great beach and what a lovely hotel! Special thanks to all Staff x

Damp and musty,, don't order Cumberland sausages for dinner,, you get 2 tiny Tesco own sausages on a bed of mash and gravy for 18 quid,, should be ashamed,, shocking!

Myself and my partner stayed last night, very last minute booking, we ate in the restaurant area the decor and whole look they’ve chosen was amazing! We got seated by a lovely woman called Zoe, her hospitality is impeccable, very chatty, bubbly and friendly, she’d done long shifts back to back and yet didn’t fail to make the first good impression of the staff there, a lovely girl called Ashley took our order and was catering too us most the evening, I can’t fault her service at all, she was very quick and polite, always smiling and very understanding, my partner ordered the steak which comes with cheesy chips, he doesn’t like cheese and Ashley was so understanding of that and got him another portion without cheese (a fault on our behalf for not reading the menu properly) but she had no problem with sorting it for us which we are so grateful for as she could’ve said stated it comes with the steak and left it at that. Over all would 100% recommend, the portions are really good for the money and I can’t express enough how good the service was! Will definitely go back!

Fantastic hotel , lovely staff Great food We will definitely be back

A lovely hotel with great rooms and good food. A little out of the way, but well worth it for the peaceful surroundings. Also - it's dog friendly, so another bonus! Will definitely be back.

Great find. Will definitely be returning

Beautiful hotel very close to beach and proper dog friendly. The food is absolutely amazing

Such a fantastic place to stay Our room was spotlessly clean, large and well appointed with a good sized desk. The bathroom was good sized and very clean. What made the visit were the staff, so helpful, accommodating and friendly. From the staff on the desk to the cleaners. I was blown away by the level of service.

We stayed in the carpark in our motorhome, very good of them. So we had dinner and breakfast in their lovely restaurant, with their very attentive staff. Gorgeous nicoise salad and my Napoli pizza was delicious. Very good breakfast too and they had remembered that my husband had asked for veggie sausages and had them cooked and brought to him as soon as we sat down. Well worth a visit.

Very helpful staff and shout out to Charlotte. The building is a bit tricky to navigate in a manual wheelchair but you should be ok with an electric or powered scooter.

We had such a lovely stay! Staff were so attentive and friendly, breakfast was amazing and was lovely to sit in the bar in the evening. Super dog friendly, would definitely come back.

Brilliant stay. Great staff. Would stay here again.

The restaurant was shocking, they told us to go and choose a table on arrival, we was waiting 30 mins until they decided to take our order, we then waited another 45 mins for the starter to come out, the pitta bread on one of the starters was stale I couldn’t bite through it and it was half of a small pitta bread you can get from Aldi, 4 broken nachos and the hummus was not fresh, it was grainy and didn’t taste nice, also both starters weren’t out at the same time another 10 mins until the chipolatas were served and they were cocktail sausages and there was 4 of them on the plate not even browned served with a little dip of apple sauce, no check back on the table, I tried to find the manager who I found hugging the wall and joking around with the reception staff out of the restaurant, when I tried to explain what’s is going on she wasn’t apologetic, she just said yeh I’ll cancel your order in the kitchen then and we left we waited over an hour for bad food and service, I’ve had better treatment at a McDonald’s and the dunes quote “fine dining” on their website and it’s nowhere near “ok dining”, then there is the 6am wake up music blaring from the kitchen under our room which woke us up, dogs barking, Harley engines revving, the only good point was the clean room and the beach close by but I will not return it’s too expensive for what they are offering especially the restaurant.

Very disappointing. Reception staff were lovely, but the hotel was badly let down by slow service in the dining room during dinner. Breakfast service lacklustre at best ,waitress was very unpleasant and there was an atmosphere in the dining room.

Always like to come back to Dunes. Modern , ultra clean place. Friendly staff! Good food in a restaurant!

Great stay after the very long ride for Dave Day

Stayed here for the first time on Sunday. Hotel is stunning, staff are really welcoming + friendly too. Love how it's out the way aswell more in the country side + not on a main road 😍 the room is spacious + lovely decor too. The only thing they didn't have was bottled water in the rooms and the TV was so small. . I didn't get many photos 😳

Nice rooms, good food and drink and great staff. Nice breakfast too.

I stayed with my husband from 6th May until 11th May. i can't say anything negative. The location fab the hotel and staff fantastic. I would like to give Mark a mention the groundsman he was absolutely great, nothing too much trouble. Also, the chef never got his name, but when he changed the menu. Wow, wow, what a cook. Everything is done to your specification. Also, Zoey restaurant supervisor, what a girl so polite and accommodating. I you can see love love love Dunes hotel. Will be back.

Had a five night stay at the at the Dunes with our dog Charlie, from the moment we checked in to the hotel to the day we left the staff especially Claire, Charlotte and Gareth made the whole experience very enjoyable and Charlie was made to feel very welcome, the room was very spacious and comfortable, the restaurant was very relaxed and we really enjoyed the evening meals and the breakfast, our only criticism would be that the breakfast was served a little early for our liking between 7am and 9am apart from that a very enjoyable stay.

Very impressive place. Excellent service. Childrens play area Great food

Stayed here for 2 nights with my wife and 2 dogs, good car parking swift check in, super friendly reception staff and Zoe at the bar was always polite and friendly. Initial thoughts were the hotel looked and felt spotless went up to the room top floor room was a very good size plenty space for all clothes etc and again spotless. The hotel is absolutely 💯 % dog friendly which was great been to a few places which state this only to find a more dog tolerance not allowed in the breakfast area but free to go anywhere else ALL staff were excellent with the dogs with plenty treats and water provided. Some issues on the first evening with food but this was swiftly sorted had some food on the Saturday evening and it was delicious 😋. The hotel is just a short drive away 5 mins from a lovely wee beach area with some nice walks probably easily walkable for more able-bodied persons but good car park for those who fancy taking the car, we found this by chance tbh would possibly be an idea to highlight this area on arrival. There's maybe is info, but we might have missed it. 40 min drive from Bowness/Winderme, e which was a nice day out. 💯% recommended hotel and will definitely be staying again when travelling down to the area

Stayed here for a few nights and was shocked to see the smallest TV in the world.it was a big room which we upgraded to, so was expecting a TV that I could actually focus on. Also they charged £15 per night for our very small dog. The food in restaurant was to be fair very good however the chef was on his own most nights and our order was wrong at least twice during our stay. Very expensive place to stay so I was expecting a little more attentive service. Won't stay again.

Dinner reservations with my husband. We were staying at a hotel close by and came to The Dunes Hotel for dinner. Food wasn’t amazing, but giving five stars for the service we received from the manager Bill. She was professional, polite, attentive. Thank you Bill for a lovely evening x

Caring staff, excellent quality food

We had a lovely few nights away Staff were friendly and the room was lovely, clean and big. The car park entrance could do with resurfacing so watch out for potholes. We would go back

A nice hotel that’s slightly off the beaten track on the way to Barrow in Furness. Gareth on check in was friendly and efficient, and was continuously helpful throughout our stay, and our loft room was a decent size. The food in the restaurant was excellent and bumped this hotel up to a 5/5. Adrian from the front of house is attentive and friendly and is matched perfectly with a chef that makes stunning food. Every bite was delicious and was clearly prepared with talent and a love of food. Breakfast, again, was excellent and great quality, and Shaun our server was brilliant and made sure we had what we needed from the menu and continental buffet.

Lovely hotel ... 5 mins drive from a great nature reserve with coastal walks... friendly staff.. Great for doggy people....

Good service. Polite staff. Value for money

We stayed here for 1 night with our 2 dogs Lovely room, really clean and spacious Breakfast was an excellent buffet with fruit juice, tea, coffe, continental or a great choice of cooked food The dogs were also given a sausage each by the staff Fresh water was always provided for the dogs in the bar and restaurant The hotel is in an excellent location and only a 2 minute drive from the beach A great hotel and really friendly staff

Weekend break, Great location. Went on some beautiful walks. The hotel staff were polite and helpful, the room was clean and met our needs. Only negative I would say is the shower head was not working correctly. The rooms were really really warm, I loved this. We had our evening meal in the restaurant. The food was lovely, well presented my only critique would be they are very large portions. They did offer to wrap the leftovers up.

Lovely place to stay great to stay with the dogs

Nice place had good experience while staying with em

Weekend stay, it also snowed! The place is dog friendly so plenty of dogs in hotel. Staff are very friendly and service is excellent, especially at the bar, there is no waiting. Place is very modern and clean. We Ate at the restaurant one of the evenings which was disappointing ( pork belly portion was small, pasta was bland), although we had a cooked breakfast every morning and it was brilliant, especially the chap running the service who was very accommodating. It’s located right next to the stunning roanhead beach which is a 20 minute walk away, although be prepared to drive if you want to eat / drink outside of the hotel as it’s quite remote. We visited Ulverston. Overall, we enjoyed our stay here, minus the dinner at the restaurant.

Everyone is great other than the uncomfortable mattress which seemed a bit old and "springy"

Great staff, food and room. One of best UK hotels I've stayed at, and there's been a lot!

Myself and my wife stayed in the Dunes hotel on Friday the 17th and 18th of November 2023. We booked a superior room and when we arrived, we were very pleased with the room. The full english breakfast is very nice and is self service with fresh coffee and orange juice. The staff were amazing.! Very helpful and always with a smile on their faces. As long as there were people in the bar, they kept it open. Although we didn't get all their names, there was one member of staff called Mathew who made us laugh each day.! Every member of staff was amazing during our stay.!!! Highly recommended.! 10/10

Stayed here for 5 nights for work and I had a lovely stay the hotel is lovely as is the room. Ate at the hotel every night and have to say whilst the food is lovely the menu is limited. The staff are all lovely. Overall I really enjoyed my stay and look forward to staying again.

We stayed here for 4 nights, really nice hotel, you definitely need a car for getting about, lots of lovely places to see nearby. We had dinner 2 nights in the hotel, both times were great, lovely food. Breakfasts were great, lots of choice. All staff that we met were all friendly and helpful, would definitely recommend.

Lovely visit, staff very friendly and great food. Came with my dog and made us both very welcome.

One of the places I wish to come back or stay more. The room, the food, the place just perfect. And the cleaning was spotless. We enjoyed our stay and was a pleasure.

Fabulous stay, excellent prices, the food was incredible, dog friendly, lovely park for the kids, a two minute drive to the beach. We'll be back without the kid and dog soon for a night away but we'll be upgrading to the bridal suite as it is stunning 😍

Due to check out today, stayed for 3 nights with the dog 🐶 Fab hotel, large rooms, great food, friendly and helpful staff, the barman was great! 👍 Can't fault the hotel, good locations for visiting various places and close to the beach ⛱️ Will definitely be back 😊

Me and the wife and the dog. We have just spent 4 nights at this hotel and we have had a great time, staff could not do enough for us and our dog. Room serviced to high standard, breakfast staff friendly in a morning and bar staff fantastic for dinner service and serving drinks. Thank you to all. Room 33

Room walls are paper thin, can hear everything from above. Also the beds are rock solid. Only good thing is the staff

What a beautiful spot, stunning scenery and the hotel is perfect for a getaway. Food is amazing, staff are all lovely, will come again

My partner and I enjoyed a nice stay at the Dunes Hotel. The staff was very friendly and helpful. The restaurant in the hotel was really great too. The location was perfect for us as we wanted to visit the Furness Abbey and the coast, but might be a bit out of the way for someone looking to be closer to "the lakes" or somewhere walkable. Will visit again!!

Terrible food. Dry and bland. Table of 8 lucky not all the food went back.

First of all i would like to say the hotel was very nice and all the staff were lovely. We stayed for 1 night Sunday 18th June 2023 to Monday 19th June 2023/ We stayed for our 1 year anniversary. My Husband Upgraded us on the morning to a Suite a little surprise, don't get me wrong the suite we got was nice but we expected them all to be similar to the suite showed on the website which it wasn't, I am guessing they have showed the Bridal Suite as the photos on the website. It also says on the website what comes in the rooms e.g tea coffee, ironing board etc it also says that there is a hair dryer provided in the rooms which there wasn't i did however go to reception and they looked in quite a few rooms for me yet they couldn't find one. We also booked a table for the restaurant for the Sunday evening, which we ended up cancelling. I understand it was father's day so they had a father's day menu on which was just a Sunday dinner, we asked if there was another menu along side the father's day one but they said no it was just that one, there were only a handful options between the 2 off us we would have actually liked.

Rooms were not that clean and on one room they showed us the door handle came off! Location was in the middle of nowhere, and Sat Nav took us somewhere else, which must be a regular thing. The road it took you to had a sign saying private road no access to the hotel. Had to book another hotel. Having said that the staff were friendly and helpful. That's the reason why the mark is 2.

Great restaurant, however people were screaming in the corridors during the night and nobody was there to help us with the situation.

Our room was clean and comfortable.We ate in the restaurant on the evening of our stay and the food and table service was first class! Breakfast was excellent and the overall price was very reasonable.

Get what you pay for. Short of stuff, person at reception wasn't able to advice anything about surrounding area or provide basic info what to see locally. For business only to stay few nights and that's it. Bring a family with kids - bad choice. Bartender / kitchen manager very helpful and friendly.

Booked via phone. Offered to pay before we arrived said no need. Then phoned 20 minutes later saying someone else had booked via web & cancelled our reservation knowing we were on way. Terrible customer service.

What an amazing afternoon at the The Dunes for Mum’s birthday celebration 🍾.. All she wanted was an afternoon tea with her family and after speaking to Garry, the general manager, he went all out to make it special. Crisp white table cloths, flowers , Candles, and the best service and food. We can’t thank them enough for spoiling our Mum. Would highly recommend.

Amazing hotel / Restaurants. Staff really friendly and welcoming Room spelt of bad drain from shower room and unable to have complementary bottle of wine with food

Not easy to find and doesn't look much from outside. Inside it is a well presented hotel and the staff are very accommodating. Surrounded by fields with the beach at Roanhead just a 20 minute walk away. You definitely need a car for easy access to the lakes and Barrow. Enjoyed staying here.

We had a lovely stay! We came for my partners birthday, I did mention in the notes that it was. When we got there they had decorated the room which was a really special touch. Also, we had dinner at the hotel’s restaurant. I highly recommend! The food was fresh and very reasonably priced. I had the steak. The cocktails were also lovely. Thankyou for a wonderful time.

A great location and nice looking hotel but sadly let down by incompetent young staff and noisy guests - waiters not knowing what beer or lager was on offer when a diner asked (I'd only seen the bar once and could name at least three of the beers). Then one dropped a glass and didn't even move the tables and chairs to get it all up, leaving pieces on the floor. The rooms aren't very well soundproofed - people talking and shouting as they walked down the corridors, and lots of noise from rooms above, including a very horrible family who rolled in with their kids at 12.30am then decided to shout and jump on the beds - but I think this is more a lack of respect from guests rather than a hotel issue. The claim that we couldn't be moved because the hotel was "full" was very dubious. However, the older staff in charge of breakfast were brilliant.

The rooms aren't great, we stayed 2 nights and room wasn't cleaned second day so no fresh towels or cups for a tea or coffee. Location isn't great, there is nothing near it and the hotel doesn't make up for this with facilities. The bar area has TVs but they wouldn't put the football on when asked so they're missing out on people sitting there to have a few drinks after a meal. Food was okay and waiting staff nice but overall experience was underwhelming and doubt we will come back.

Very friendly staff, great food and comfortable good sized room. A little out of the way from everything (only short drive) but perfect for our couple of days stop.

We spent 4 nights at the Dunes Hotel in April. We were celebrating our wedding anniversary. We liked,,,,,, 1. Location of the hotel is quiet and peaceful 2. Sandscale Haws is only 3 min drive from hotel is fabulous, for people and dogs! 3. Staff were pleasant on the whole 4. Groupon voucher makes the stay better value for money. 5. Very dog friendly hotel 6. The shower was good. 7. The restaurant area was modern and decorated in a lovely maritime theme. Breakfast area was light and nice. The bar area was also nice and the main reception was also nicely decorated. 8. Plenty of nice outdoor tables and spaces for when the weather improves. We did not like,,,,, 1. Better syaff training required - Not all staff trained to do different jobs, so we had a long wait on arrival as the lovely man at reception said he was unable to check us in. So we had to wait ages for someone who could. We had a similar scenario when ordering drinks from the bar as only one out of the 3 staff around was trained to work the till. 2. Inconsistency - breakfast on day 1 was a cooked meal brought to your table and was nice. Day 2 it was a buffet which was much less better quality. Service in the restaurant was extremely slow when they were busy. We had quite a long wait for our main courses. We were not given the bottle of wine that was included in our Groupon deal at check in. Of course we had no idea what hotel policy was on this. At dinner, the lovely older gentleman who served us gave us a choice of white wine. When we requested the same wine for our second Groupon, we were told we could not have it. Extremely inconsistent. We were told it is a learning curve. Sorry, its a lack of Dunes Hotel staff training, it seemed unprofessional to give something and then say we can't. 3. The room- we spent one very noisy afternoon and night in room 35, which is right next to a cupboard , housekeeping and the stairs. Darcie kindly offered us another room after the first night, so we were grateful for that. The photos of the standard rooms on the website do not reflect the reality. The real standard rooms are very small, but appear spacious from the website photos. The velux window meant we basically had a view of the sky! The bed was a very small double bed, the mattress was hard. Not the most comfortable sleep we have had. We were only given one tiny shampoo, one tiny shower gel for myself and my husband! Glasses for tap water, even plastic ones would have made things seem less basic. No toilet roll holder, no hooks for towels, little space to store toiletries in the bathroom and in the shower cubicle you had to store everything on the floor as there was no shelf or little basket for your shampoo, etc, 4. Dinner - we had 2 dinners at the Dunes. On the first night, I had the lamb which was actually tender and tasty. But my husband had the sirloin medium and it was pretty tough, a cheap cut. On the second night, I had hummus for a starter which was really good, with lovely warm brown bread. My husband had king prawns which were tiny and swimming in watery soya sauce. For mains , we waited ages! When our seafood pizza arrived, it had a few prawns and a lot of tinned sardines, very overpowering flavour. But no squid or tuna or other fish.....The batter on the fish and chips was greasy, the fish was OK. Mostly, we found the food overpriced for the quality we were presented with. 5. Breakfast - good on day 1 with table service and food freshly prepared and brought to your table. Day 2 was a buffet, very average and limited selection, eg, no veggie sausages! Despite liking the location, my husband and I would probably only stay at the Dunes with another promotional offer as the rooms are pricey and the food too for the quality of what they offer. Even then, rooms offered by some budget hotels are much bigger and have much more comfortable beds than was our experience at the Dunes. Due to the fact that most staff were pleasant, we still overall enjoyed our stay. The hotel has potential to be excellent, but for us, it's simply not there yet.

Place is lovely very clean and food was excellent

The hotel is really good, great staff particularly William who looked after us when having our evening meal. Regarding the food, I ordered fillet steak medium rare, it was cooked perfectly, but was a bit tough for fillet steak, maybe a cheap cut so check your suppliers Dunes. Breakfast was a disaster however, my wife ordered salmon & scrambled egg on a toasted muffin which appeared without the muffin. By the time the waitress came back with one the rest was cold and she ended up just having cereal and fruit. I ordered a full English which was awful, it came with poached eggs (I asked for fried) which were like bullets, the sausage, black pudding and bacon must have been kept warm for hours and was inedible. I ended up having jam on toast. The waitress apologized and said it was the chef's first day. I'm sorry but a basic breakfast isn't that difficult. Such a shame to end an otherwise good stay.

On arrival, very impressed. Great location, and hotel looked very pleasing on the eye from the outside. Inside, equally as impressed. Tidy, clean, good looking. Nice views from bedrooms. Food was good. Service was great. Every member of staff was friendly. Service with a smile. Can't fault my experience. Was nice to see so many dogs. Many hotels don't allow pets.

Excellent stay, such friendly staff including Will on his first shift in the restaurant. The evening meal was lovely, different dishes to choose from. Room was excellent in fact so warm we had to turn the radiator down. Nice bar area to sit in and chill. Enjoyed our stay and would certainly recommend this hotel. We went in the car about a mile to the Nature reserve and had an enjoyable walk along the beach.

Had a 1 night stay for our 42nd wedding anniversary.lovely clean room.great shower.we dined there food was amazing i had the ribeye steak cooked perfectly and the red wine sauce was lovely homemade chips to which was nice..breakfast good to continental and cooked .polite and very attentive staff nothing was to much for them .would highly recommend we intend to do it again later in year.lovely and quite.

Very pleasant staff. Food was very good. Excellent breakfast. B and b rates unbeatable. Room clean and modern. Ideal base if exploring the Barrow area.

Excellent hotel staff fantastic evening meal great choice rib eye steak cooked to perfection. Smoked salmon and scrambled eggs for breakfast wow. Will be back 5 star rating

The rooms are tired and borderline tatty. The carpet had a iron mark on, the bathroom had chips in the tiles and permanent marks on the mirror, fixtures half hanging off, some strange looking yellow substance dripping down the side of the bath, the cupboards looked tired and had a layer of dust on, the tv remote didn't work. The bed was really comfy though. The room wasn't cleaned for the 3 days I was there. In fairness I was traveling with work so might be in a different type of room, but considering what you get as a traveler in some chain hotels this falls well below par, plus travelers shouldn't be treated like second class citizens. The breakfast was very basic and the few available pastries were stale. The staff were really nice and friendly and gave a warm welcome. It's a shame cause the hotel is in quite a nice location. Plenty of parking.

had great valentines here , they initially messed up my booking and my secret was out but they upgraded us to bridal suite which was fantastic , the food and downstairs eating rooms were lovely , great location to haverthwaite railway then the boat to bowness and the lakes

The room, location, and hotel were fantastic. The after dark murder mystery was just brilliant, and the food during the event was exquisite. However, I have to bring this down to a 2 star because in the morning for breakfast, I was not happy. The dishes had not been co pletely cleared, although the coffee mug was clean, the rubbish on the saucer had not been removed. My wife's glass had a lipstick mark on the rim. Thankfully, she missed it when she initially drank from it, and the food order was incorrect. Not only that, the clothing of the breakfast server was a T-shirt and black jeans!

Lovely hotel. Very clean and modern. Excellent inside very cosy and modern. Prices reasonable for drinks. Didn't eat here in the evening due to other commitments however breakfast was very good and fresh. Only small niggle was everyone had called on sick and 1 Excellent gentleman was running around like a headless chicken. However he was fantastic didn't catch him name. To my surprise places is super dog friendly and allowed all over hotels and in room. Will be bringing my doggy next time. All in all great place will be back

Excellent hotel. Stayed for one night (30/11/22) on a Groupon deal. Very nicely presented building, decor, furniture etc. Friendly professional staff. Be aware that you may be given a loft room with only a skylight window. We asked to be moved to a better room with a window we could open. Caring manager arranged a move. Evening meal was delicious in a lovely restaurant. Menu was not as shown on internet, more expensive. Fish and chips £15-95. Superb breakfast.

Friends anniversary with excellent service and fantastic food. Could do with a cloak room.

First class Hotel, visited it today, had a delicious lunch. Staff were very helpfull and friendly, the hotel was spotless, very fresh modern decor, first class, ideal place to stay, beautiful countryside fabulous walks along the nearby beach / ( Sandscale - Nature reserve) 3 mins by car- or a 20 mins walk, would highly recommend a stay, we are definitely going to organise a booking.

Everything about our stay was exceptional. It was our first trip away with our 1 year old dog and it was made so easy and so nice by the hotel with the room and the staff. The food was very good and value for money with quite a good choice. Have to mention how good all the staff were again as it definitely made our stay.

For the price and location, couldn't find any faults. The room we stayed in was clean and comfortable, bathroom was spacious. Breakfast was good and the staff were friendly. If you're staying in the area for work/pleasure, this is the place.

We were made to feel very welcome and our dogs too there were dog beds in our room bowls and treats on arrival .The room was nice and clean good bathroom tea and coffee facilities. The food was great staff were friendly and helpful the beach was only a short walk away and great for the dogs highly recommended we would go again

I went for my lunch and it was good .And a lovely place to sit and chat.

What can I say as so so dissapointed with this place. Starter was Chicken Parfait, Onion Marmalade and Toast. It arrived as per picture with half a baguette. Sent back and returned with toasted frozen bread. Also Mushroom soup that was served as Mushroom soup, that was in fact Tomato soup. Main, Fillet steak, A Mushroom, Cheap Grilled Tomato, Chips & Peppercorn Sauce. Steak, unlikley it was fillet as it was very fatty, Peppercorn Sauce tasted like packet and it was so oversalted with rock salt it was sent back, to be returned brushed off and a new unsalted mushroom added. Desert, Lemon Tart with Raspberry Sorbet, Tart was not too bad but still waiting for the Sorbet. Partners Cocktail arrived with only half of the ingredients as they only had half. Service a mixture of okish, to lots of apologies to very poor. Especially after the state of the Disabled Toilet was raised after my Partners Son tried to use it, who is wheelchair bound. Meaning it was the only toilet available to him and as it was covered in excrement we had to give it a miss and the poor sod had to wait until we arrived home. I cannot believe how bad The Dunes has become after such wonderful experiences in the past. Poor quality food service and attitude. Ohhh the decor was ok, well the clean bits at least. I only wished T had wanted the toilet upon arrival as it would have been a hasty retreat and a saving of £195. Yes I paid full as not interested in freebies, discounts or we will knock off etc. I just expect to recieve, good service, food and what we believe we are getting from the menu.

Rooms very nice and clear. The restaurant service is a total failure. They underestimate the client.

Nice and clean, quiet location. Food very good. Room has no AC

we did not get breakfast yet paid for it!! we were told the chef was not there after waiting for 2 and a half hours. they did not bother informing us and we only knew after we asked…. Avoid at all cost check other hotels like the town house looks better. The manager is not friendly it’s like you are annoying him when you raise your concerns. Yeah we ended up getting 20% refund but that’s not the experience you want when travelling. The rooms were quite clean but boiling hot no fan or aircon just to warn u

Four stars but whole visit spoiled by no chefs on Saturday night. Poor management.

Lovely place to stay when I'm back to the motherland. Staff were super to. Thanks team.

The hotel is developing so getting better each time we visit. Still needs investment. I've only used it as a venue for meetings and business lunches.

Will never stay again. Waited an hour and a half for room service to be told that they stopped serving food before I ordered as they have a function on. Never informed me food would not be available!

Rooms adequate but need extras like glasses, daily cleaning, tidying etc

A nice hotel outside of Barrow. The rooms are a good size and nicely decorated.

Nice looking place.. staff ok but had to go find them twice.. dirty spoon on table.. ordered prawn cocktail.. was just half an iceberg lettuce and a bag of prawns tipped over.. hardly any sauce and the spread on the brown bread was cheap margarine.. then a steak that was mostly inedible fat and gristle..no offer of sauces and the peppercorn sauce thin and watery from a packet mix.. the salad and mushrooms were delicious.. use that salad for your prawn cocktail.!!

Lovely hotel, nicely decorated. Good food and friendly staff

17 of us came a meal for my husbands 60th birthday. Food and service was excellent. Staff couldn't do enough for us. So thank you for making our night so special.

Great room, couple issues being on ground floor, had to keep curtains closed as room was right next to staff entrance so people smoking and walking past regularly, also could not leave windows open as there was no way to lock them so someone could climb in. Food was absolutely amazing could not fault waiting on staff.

Rooms are alright. Food was good

We recently had a meal and party for my Godparents anniversary, the food was faultless, the service excellent and the staff had gone above and beyond to make it very special. Thank you so much for a lovely evening ❤️

Lovely hotel really nice rooms, only thing for me was the TV was so small might have been a 15/20 ich flat screen from year 2000 It was like watching from my laptop across the room with only a few channels available on standard TV recommend bringing a fire stick like we did Internet was good with no buffering or issues friendly staff Over all enjoyed our short stay

Had a lovely stay. Nice relaxing bar. Ate in restaurant - we all enjoyed our food. Service good and staff helpful. My main grump would be that there was no heating on during the day and it was quite chilly around the bar. We went to bed and the heating had gone on - way too warm and had to open windows as far as possible! I would stay again.