Francescas in Barrow-in-Furness

Had our Christmas do here and was really shocked at how the manager dealt with an awkward situation! 100% put me off ever returning. Food was lovely couldn't fault s were the waitresses. However manager was rude and didn't appreciate the amount of money we were spending. They asked for pre order and deposits which were provided 3 wks prior to be told on the night half the meals weren't available as they hadn't actually reviewed the pre order! He also stated we hadn't paid any deposits until one of our party provided a receipt for £90 for deposits!! He also tried to claim we booked a table for 25 and kept changing our minds to reduce numbers..funny when our team is 18 ppl why on earth would we ever book for 25?! He really needs to learn customer service and appreciate his customers!!

Pre booked our Christmas meal. 18 people. Took the pre order in, in person, 3 weeks ago which included items ordered off the Christmas menu which is on the site when it comes up on the Google search. They rang me 2 minutes before I walked into the restaurant and was in the carpark to tell me there is no christmas menu. So the pre order was useless.also the menu online was out of date so prices people were expecting to pay were wrong. I was made to feel belittled as the manager told me I should have known it was an old site that I got the information from. I pointed out that if the pre order had been reviewed 3 weeks ago then it would have easily been sorted as i had also put the prices we were expecting to pay next to each item. It couldn't have been an easier fix if they had just looked at it! Really bad and embarrassing experience. The food was really good but I wont be going back for further team events.

Loved my visit for my sons birthday. Would return. Great atmosphere without sitting on top of other guests.

Service manager approached me and told me they would not be serving the ‘double whiskey’ I asked for and stated they would only sell me ‘singles’ to then be told ‘I won’t serve people while drunk’ in a condescending manner, I don’t come out for a nice meal to be judged for no reason. Terrible service, terrible communication with customer. Will never be visiting again. Attitude towards customers is awful. Had to wait until 8:15 for our table, that we booked for 8. Not a massive issue, but pointed out still. Will be taking our business to Francesca’s, who are far superior in service and food.

We arrived for our 7pm reservation and were shown to our table as soon as we walked in the door. The team working were working so hard and had shown how well they work as a team. I can honestly say the service was brilliant. Now on to the food the food was just simply outstanding the pasta was perfectly cooked and the portion sizes were perfect I can honestly say that myself and my partner will be back. Our waiter who we didn’t get their name but young lad with glasses was so respectful and had brilliant customer service I can honestly say that he is a credit to the restaurant. We will definitely be back.

Food was amazing service was fast and great and a happy atmosphere

Large group not all food came out at the same time, when it did chef Mike had cooked it, truly awful

Lovely food and pleasant staff. You can wait a while when it's busy.

We came in for my birthday and our server Harvey was amazing, very kind and brilliant humour. Made our experience wonderful. The food was excellent and quick. Would go again.

Came for a meal at Francescas, the starter, meal and dessert were without doubt right up there with my other favourite Italian restaurant back home which is locally run by a Italian family, but back to this wonderful place, it's my first time I've been to the area, the people here that serve us were friendly and the atmosphere here was amazing great music playing in the back ground!

Never had a bad meal, can't fault it

Lovely restaurant staff very polite and helpful and restaurant was spotlessly clean.

Nice food at sensible prices, friendly staff. Service can be a little slow when busy but that's to be expected, and is excellent at quieter times

go here regularly with my girlfriend, always good food and great atmosphere. Special thanks to our server Nana she was lovely today.

Love it here, so friendly and accommodating, great food, great staff

Food was decent! Mrs didn't like the muscles but rest of it was spot on! Great service

Went here on a Friday night and service was superb (our waitress was “nana”) food was really enjoyable and shout out to the young waitress who served drinks who went to great lengths to bring us the right drinks !

Ate at francescas after a long hike so needed to have some carbs to get some energy. We ordered pasta and a margarita pizza. The pizza was good, but I have to say the restaurant let us down. We specified we don't want no sort of meat in our food, and ordered the vegetarian options. When we were served our food, took a bite from the pasta and it tasted like it had some sort of meat, so we called someone over and they confirmed it was bacon which a very big shock for us as we are not allowed to bacon. Waiter apologised and took out plate away, our appetite had gone in that moment and felt very sick so we told him not to replace the pasta. When we tried mentioning it again about the bacon when asked how our the food was, the waiter didn't seem to want to hear anything about it and just simply said sorry, to be fair that kind of mistake isn't just a small one, people have beliefs whether religious ones or preference such as being a vegetarian. The restaurant didn't seem to think the bacon mishap was a big deal but it was. Being too tired from the hike my partner and I left the restaurant, I don't think we'll be visiting again, just the thought of the place makes me feel uneasy.

The food was really nice and very reasonable on the price

Turned up here without a reservation, but they found us a table. Place has a nice busy atmosphere, friendly staff and food was spot on. Recommend the ravioli, the garlic breads are the same size as the pizzas, so very sharable. Will return.

I visited again with a group of friends recently, sticky tables, no soap or working hand dryers in the bathroom, yellow risotto with a 'taste' to it, and when paying a barman (who also prepared all the drinks orders) with snot falling out of his nose and onto his shirt which he wiped off with his hand.....shall I return? Never.

Fantastic meal tonight to celebrate my son's 13th Birthday . We got amazing service from us arriving to leaving . The meals were Fantastic and presented well . Special mention for Nanna for looking after us all night . Thank you to Pedro and his team for the Fantastic service that they always provide.

Wow amazing meal here, food was all outstanding. Staff really friendly and efficient. Cocktails really good too

The food at Francesca’s is always delicious. The calamari rings are some of the best I’ve ever had, and well worth going back for. The service is attentive but not always the most rapid. This is an extremely busy restaurant, and because of that the staff are somewhat busy at times. The restaurant is now starting to look a little old and tired. Still pleasant, but it could possibly do with being a little lighter and fresher.

Nana went above and beyond to make our evening extra special. She was friendly and sweet, made recommendations and even brought me out a happy birthday ice cream as that’s why we were dining out! She made the whole meal an experience we won’t forget! Thank you Nana <3

We have been coming to francescas for years and always love it here. The menu has changed over the years and recently I tried a dish that I've not had before, risotto pollo. I've seen a review on here of outrage the rice is yellow, though that will be the saffron as listed in the menu 🙂 delicious and would definitely order again! I do hope they bring the pasta bake back at some point though too!

Took ages to get served both after sitting down and trying to order drinks . Wasn't busy but the staff stood at the bar/serving area and my family member had to Aproach the bar to get an order. We had menus provided on entry but the wait for both food and drink really let the Establishment down.

Always good food whenever I've been here. Good, quick service.

Delicious Italian food. I recommend fresh mussels and pasta. There was no room for desserts but I will definitely try it next time 😎

I never really liked the food here but when we last visited it has improved massively. Had garlic king prawns and they were delicious, would also recommend cheese garlic bread

Excellent food and the service was amazing

Food is really good but the service can lack a little sometimes. Would recommend for the food but just don't expect the best service.

We have not been to Francescas for quite a few years as it was closed for quite a long time. It was great to go back again and find it was as good if not better than before. The food was great and there was a nice buzz about the place. We will be back soon

Lovely family restaurant with lively atmosphere

We came here as a group of 5. The main courses were great, big portions, everyone liked them. We all had eton mess for dessert, also great! a nice busy cheerful restaurant. Good price.

absolutely love coming here, food is always great and so is the service

Delicious food, very well and tasty cooked, lovely staff , very clean and tidy restaurant, and for so big portions of the food the price is very good.

We come here regularly as its one of our favourite places to eat as a family. We are warmly welcomed and it's always delicious food and great portions, and the kids love it... Tonight I got the Beef Stroganoff and it was seriously good. Loads of perfectly cooked tender steak and really good rich sauce served with rice and amazing chips 😋 so thought it was worth a review.. Thanks again Francescas 👍🌟🌟🌟🌟🌟

It's a rather nice restaurant the food was pretty good and the staff were nice.

I’ve just returned home from Francesca’s and I’m disgusted to have witnessed such rude behaviour from the so called “manager” towards two gentleman sat on a table next to us. I was unhappy with my pasta which was seemingly very overcooked but I felt uncomfortable addressing this to the waiter and so I stomached as much as I could to get my moneys worth. The plate was red hot but the pasta was lukewarm which I found very strange at the time but didn’t think much of it. That was until the gentlemen on the next table received his food and unfortunately burnt his arm on the plate set down in front of him. He was in clear distress and as a medical worker I offered my assistance to which he politely declined. He shortly after raised his concerns to the Francesca’s staff who were nothing but dismissive of the entire incident and did not even ask the poor man if he was ok. His arm was all blistered and he was clearly uncomfortable, yet the waiter was extremely arrogant towards him. At this point the “manager” came to deal with the situation. The gentleman expressed his disappointment with the food to which he was belittled by the manager which I found astonishing. For the prices they charge you expect edible food & service with a smile which isn’t a big ask. This restaurant should take health and safety seriously before a more serious burn is the result of their negligence to inform customers of hot plates. RUDE STAFF, DISGUSTING FOOD & AN ACCIDENT WAITING TO HAPPEN!!!!!

Yellow Risotto!!! 🤢🤢🤢🤢🤢🤢🤢🤢 Absolutely disgusting management here, food was horrible and more than food customer service was absolutely disgusting as well, upon raising the concern to the manager "Pedro" who was very rude and dismissive, would not recommend this place at all, as the food was not nice at all specially for the price they charge and moreover the service was disgusting.. very very rude management.. , "Alert" please be aware of the scorching fiery plate in which the food is served can leave you with some blister on hand this is how hot the plates are in this place and no generosity shown from the member of staff to inform us that the plate is fiery hot and be careful ! End up leaving blister on arm, specially to the family with kids and elderly as this place done give a flying cockroach to let you know atleast you might burn your arms.. No care attitude completely waste of money.. This place needs some real Italian authentic Chef real one who knows how Italian food is cooked and taste like, and a good manager who knows how to speak to the customers and resolve the issues instead of arguing...

Food was vile. Manager “pedro” rude and disgusting attitude. If you don’t like, get out.

In terms of environment, I think Ulverstone is one of the best places

Excellent service. Good portions and reasonable prices. We will be back.

Fantastic meal for a family meet up

Ate here twice , a busy Wednesday evening and last Saturday late lunch. Food and service was excellent on both visits , menu very well priced.

We literally came in here by random because of our lousy hotel food and we came across this restaurant, and I must say chef very generous on portions and my wife ordered twice the tiramisu, omg great job!!!

We hadn’t booked. We were given a table quickly. service and food was fab as always. Great value for money! Staff are lovely.

Visiting Barrow for the weekend. I was looking for somewhere to eat out. Looked over a couple of places on Google. Narrowed down to 2. I chose here. I'm happy that I did. Great atmosphere from the moment I walked in. Having not booked I was found a table immediately. From the moment I got there to the moment I left, the staff were really nice. Food, starter and main arrived hot. All good arrived quickly. Very tasty food. Tiramisu was the best I've ever had. Price was fantastic. Thanks to the team.

Waiters and waitresses were excellent one of the bar staff was very rude and condescending

Staff very helpful would definitely recommend

The food was amazing and plenty of it

The service was absolutely amazing, our orders were taken really fast and we didn’t have to wait long at all for our starter or main course. The inside of the restaurant is decorated beautifully with comfy seats and big tables. We ordered the asparagus with honey, balsamic and goats cheese for our starter which was lovely, the carbonara was nice and cheesy and not bland at all. The pizza was okay, next time I would just order a full size portion of pasta rather than the half and half. My partner had the seafood linguine and said the seafood was nice but nothing special, it had a good variety of seafood. We would definitely come back as the staff were all really friendly and it is very reasonably priced

Lots and lots of really nice Italian food. Huge portions and very tasty.

The pizzas were very good but didn't enjoy the pastas they tasted like synthetic tomatoes.

A pint of aspell cider, awesome chicken pate followed by salmon tagliatelle. The orange and caramelised onion taste coming through the pate was brilliant. It complimented the apple cider. Tagliatelle had smooth creamy source and taste of smoked salmon. A tad bit salty for my liking but still managed to finish. Decent portion sizes. Spent £22, i had paid more than this to holiday inn next door for microwave fish and chips.

Lovely food and fantastic service by the 2 lovely waitresses ( my nieces) that looked after me and my friend while dining last week

Very nice Italian. Lots of choice, great food and buzzing atmosphere.

First time I had been there, Wednesday night and was lucky to get a seat. Staff were friendly and accommodating, atmosphere buzzing and the food was good too. Will visit again when next there.

Pedro and his team offer a fantastic experience! Not only is the food amazing the price, service and the atmosphere were fantastic. We will be back very soon . Your friend from Preston

Food tasty, staff friendly and all with a good atmosphere. Also reasonable prices.

Good food, good atmosphere, reasonably priced. Make a good effort to fit you in without a reservation.

Absolutely loved the food, and the price and service was fantastic, I would highly recommend.

Eat here often for dinner and always have a lovely time. Fresh cooked generous meals with great ingredients that don't leave you feeling unhealthy. Had a minor issue recently with a meal and the manager was incredibly apologetic and understanding. Excellent on all fronts, can't recommend enough 👌

Great pizza and good value. However we were put on the worst table in the restaurant when half of the place was empty; we could have been offered a nicer table for a nicer experience.

gave 5 stars but disappointed in the seating our tables were pushed together and resulted in one being halfway in the aisle but food as good as always

Myself and 3 other friends visited here on a Friday evening. All meals were delicious, especially the steak that two of us had. Cooked to perfection. The chap that served us I believe was called Tom - outstanding service and we all had a great laugh with him. Just what you want when dining out. An all round positive experience

Good food & service made a celebration extra special

I highly recommend the steak dish if you’re looking for something meaty and filling! This was the 8oz Ribeye served with mushrooms & tomato and I ordered chunky chips as the side accompaniment but you can either have chips, vegetables or salad. I also ordered the Dolcelatte sauce. Everything was cooked to my liking and tasted incredible. Can’t wait to return and try out other main dishes off the menu.

What has happened to this resturant? I used to be a frequent customer, the food was excellent as well as the service. It seems its been given a face lift but has lost everything else. The food was tasteless and I only mentioned this when asked if everything was OK. I had eaten my starter as I was hungry and was not expecting to get it for free but at the end of the day, it WAS tasteless! An opportunity for improvement ✨️ I was made to feel I had no idea what I was talking about, well I can assure you, I DO! My father and brothers were fishermen and I've eaten this dish in many countries around the world. I have only one tip....If you do not want an answer........don't ask the question!

Brilliant food and great service Mr Alex

Good food and great service from Alex!!!

The half-half option is perfect for trying multiple dishes. Desserts were so so.

Excellent food and excellent service. Been here a few times and never had a compliant. Very reasonably priced as well.

Been twice this month and it's a lovely restaurant with very attentive staff, gorgeous Italian scran and the atmosphere is great. Love that they offer an NHS discount because most places locally don't honour Blue Light or show much support. My new favourite place to eat, drink and enjoy!

Good food and friendly service. Place was busy which was a good sign but service was authentic and prompt, food was good and quick to the table but they made it very clear we had the table for as long as we needed. Would visit again, an easy recommendation.

Good interior. Good service, there is a large selection on the menu. Food quality needs to be refined , salads with no dressing. My chicken milanese was very thick.

Me and my husband come here every week for date night. We always have a great experience here. The food is fresh and delicious - best bruschetta and past dishes I have ever had! The pizza is made fresh on site, you can see the guy making the dough at the front of the restaurant. Even when they're busy, the food is always brought out to you quickly and you won't be left waiting. The atmosphere is perfect, and one of the waiters has a true Italian charm which truly adds to the experience! Have to say that this is our favourite Italian restaurant in Barrow. Thanks team, for giving us amazing, authentic Italian food and for just being great 👍🏻

Easily my favourite Italian cuisine restaurant in town. Great quality food, very reasonable prices. House red was pleasant. Nothing at all to complain about.

Excellent food and service as always.

Lovely place! Really enjoyed it, the staff were wonderful, friendly and really helpful, couldn't fault them. Beautifully decorated restaurant, the food was great and the atmosphere was great too. Will definitely be back

So far away from being an Italian restaurant. An English version if you will.

Please update your opening times on Google Maps we went today at 12pm and you dont open until 3-30pm

The food was great, the vibes were good, the drinks flowed and the manager (Pedro) was lovely. Would highly recommend to come here

Great experience, Pedro (manager) took great care of our table and i would highly recommend this place. Food was great and atmosphere was welcoming

Been going to franchescas for years the person in charge took order wrong seemed not with it 🤯ended up with no meal as the order waz taken wrong no apology 30 pound down please get back to how you used to be

"A warm, friendly welcome awaits you at Francesca’s Restaurant & Pizzeria." Well not really. The food was great, decor was lovely, but the staff were so rude it spoiled everything for us. Our waitress slapped our menu on the table. It was as like we weren't wanted there, so won't be going back.

Well what can i say, the seating has been refurbished since last i ate here, staff are attentive and friendly and the foods amazing. Highly reccommend here.

Had a round of drinks accidentally spilled on us, staff were so apologetic n went out of their way to make it up! Amazing food and staff. Would definitely recommend

Nicely laid out. Good atmosphere. I don't eat out very often, but I thought just under £16 for a main, share of a garlic bread and a lime snd soda was not too bad. The Samon Linguine was very nice. I was one of a party of 12. One meal was totally wrong, which was disappointing. Cheese and 'biscuits' was actually cheese and bread. I thought, £8.95 was a bit steep, but it was not mine. Our booking was for 6.30pm and it was quite busy throughout. Some of the staff lacked basic manners and were a little 'touchy' with one of our party. However, the young man who came to collect glasses was lovely. Would recommend to others.

Calzone was great...definite improvement from a couple of months ago...would return

Lovely gluten free risotto, great friendly service.

First time visiting here and would definitely recommend Francescas. Food was amazing and a fair price too. Will definitely be back when over this way again.

we visited this restaurant for dinner and had a great time. lovely food and good atmosphere. we couldn’t book table in advance but the staffs were happy to assist. carbonara, veg risotto and bolognaise were really good. will go back

I can't say enough good things about Francesca's Italian Restaurant. Their half pizza half pasta offering is the best. It's such a great option that satisfies all cravings! Whenever me and my daughter's dine there, we always leave with big smiles on our faces because the food is so flavourful and well-prepared.

We had been through a long day of travelling, and were recommended this restaurant by the hotel we were staying in. I'm glad we went! The portion sizes were absolutely massive, and all the food was fantastic (it's been nearly 2 hours since we had food, and I'm still stuffed!) I had the beef stroganoff and my partner had the pollo crema, with chips and salad on the side (had we known the portion sizes, we probably wouldn't have had the cheesy garlic bread as well. Even though it was absolutely delicious!) Absolutely first class food and service. If we're down this way again, we'll definitely be back!

Great food, value and service. Couldn't be better?

Lovely, lovely, lovely. We were worried we wouldn't get a table as we hadn't booked but they squeezed us in. My husband ordered the smoked salmon starter- it was huge and some of the most stunning salmon I've ever tasted. We then both went for the steak which was absolutely stunning and cooked to perfection. Although it was packed, our waiters were super attentive- topping up our wine and checking in that we were okay. As it calmed down, one of the waiters had more time to chat to us for longer and brought over some Limoncello for us to toast our honeymoon which was a really lovely thing to do.

Great value for money, and the food quality is unbelievable. Portions are massive for the price, and some of the nicest seafood. Everything tasted fresh.

All the waiters and waitresses were really friendly and attentive. Food came quickly and was delicious.