Dunelm in Falkirk

Many thanks to the staff who found my phone which I had dropped just before closing time. After a helpful phone call to the store first thing, I got it back safely. Staff here always polite and helpful.

Lovely shop with friendly staff. Had to return an item and it was no bother.

Love this store for anything home related as in furnishings bedding electrical goods and cleaning supplies

Smaller then other locations but has all your kitchen, bathroom, bedroom, household accessories

Smaller then other locations but has all your kitchen, bathroom, bedroom, household accessories

Buy all bedding,from here,love upstairs at household section,bathroom accessories.

Buy all bedding,from here,love upstairs at household section,bathroom accessories.

Great shop to browse with friendly, helpful, with humour and knowledgeable staff. Good prices for well made products.

There for refreshment. Adequate. Walked round, but that was it

Great selection of products at good prices. Great staff , Jamie in coffee shop was very pleasant, nothing to much trouble.

Impressive selection of household wares

I ordered pillow set to be told there in Falkirk ! So I ordered them! To be told I would receive a txt from them… am still waiting!! I thought the way he put it across Falkirk has them in to find out you have to wait for them to get them in… should be a wee bit clearer on explaining things !!!!

They have a sale on at the moment so some really good bargains would definitely recommend a visit

Fantastic experience - this has become my go to for a coffee while at the retail park. Not only is it reasonably priced, the oat latte is far better than Costa or Starbucks and it is a bargain if you are feeding your kids - a kids meal free once you spend over £4. They can even cater to my gf and dairy free needs - one of very few who offer any kind of savoury gf option. Staff could not have been friendlier or more helpful each visit.

Excellent Easy to click and collect Helpful staff

Overpriced cheap rubbish, sold at high prices. Bought a convector radiator that overheats within 2 mins and cuts out. I see online this problem has been highlighted many times. Clearly, it is a problem within the manufacturing of this product. Wait 15 minutes to plug in again. To reset. Then, it cuts out again, most likely because the theromost is postioned to close the heater. Throw it out today, causing so much anger. They charged £25 for it when you can buy them somewhere else for £10. I hate this shop. They are greedy profiteering idiots. Also bought an overpriced curatin rail which within a few months started to rust!! And white curtains were running off and had terrible stitching. I took them back for a refund and have never been in again to shop. I exclude it from my range of shops I use.

Didn't visit there,just round the corner at Curry's PC World

Good selection of homewares and a nice cafe

Some good bargains bit pricier than It used to be

Was there reference and issue with a carpet we purchased 6 months previous,The final discussion with Store management made me feel they were doing me a favour by refunding me my money ,I have used this shop on quite a few occasions and I have always had good value. and pleasant staff ,so for that reason I will remain a loyal customer.

In store looking for a particular chair and was assisted by Rae. Rae was fantastic and helped us track down exactly what we wanted at multiple stores. Great customer service! Thank you!

A store with everything, excellent cafe with relaxed atmosphere.

Was in today with my kids to buy new pillows. This is why I prefer online shopping service was bad the team that were on were intimidating following us to the point I wanted to put my stuff back. My daughter also felt this we will never be back . the girl at till had no customer service skills just felt so uncomfortable I also work in retail so I understand the procedures.

Thank you Carol Ann for helping me out the other day Was at Dunelm today, thank you Roben, Kiran and Debbie

Nice shop and coffee shop as well

Great place to buy stuff for the home. Also has a cafe where you can sit and enjoy a coffee and cake

Got a bargain of a shoe stand.half price. Had a wee lunch whilst I was in

4f for dry baked potato with cheese & salad (without any spices nor ketchup/mayo). It was our second visit and last. Can only recommend nice cappuccino & cake.

Reliable location for getting reasonably priced homewares and haberdashery.

Ordered on line waiting for delivery. It was so easy to do.

They have everything you need for the home.

Great place to buy most household items.

Staff really helpful and fun at the rills

Amazing Place, friendly staff and service

Was very good... bought a wool duvet... Brilliant thing...well recommended.. 👍👍👍👍👍

Checked for item on line made visit and found it was out of stock despite online showing it was in stock

A bit chaotic. Wanted to buy a blanket so went to bedding. No luck and when we asked, was told to go to kitchen ware. Still no luck so ended up ordering on line.

Well I usually go to to other stores such as IKEA or order directly online. Completely new to me. I really was surprised by the size of the store and the great selection for kitting out a home. And a wee cafe to chill out ! I'll be back!!

Always has a good choice of textiles in different colours and textures for making a space your own.

Got all we needed staff helpful

You know that feeling when you are looking for something in particular, I couldn't find what I was looking for anywhere. I tried Dunelm thinking that I probably wouldn't get my artificial flowers there as I was looking for a particular colour, but I got them. The staff were so lovely and the shop was well organised so I found the flowers very quickly. Unlike other shops where you go in and wander round, looking for the 1 thing that you need until you eventually give up. Well, not in Dunelm. Well done, Dunelm you have a new customer.

The shop has a broad selection. There is plenty to find. The kitchen section is well stocked. They had large and the tiny jam jars we were looking for. Parking is easy.

Found a round rug could not get anywhere else, sale was on too so cheaper

Good selection of house stuff to get .Nice staff .Good bargains if you look for them .Nice selection of hot and cold food.

This does have some good stock, but I've found that quite often, it can be found cheaper elsewhere. Staff are very helpful when available and accessible, size of store is decent and parking is usually quite easy except for Saturday where the area gets very busy.

Good store and layout - long queue at checkout due to only having 2 staff on but dealing with returns too .

Nice wee lunch here even though the coffee ☕ was a bit on the strong side

The products are lovely, prices are fair, staff are really nice. Parking is easy enough.

If you've been in one Dunelm you have been in all of them always unwillingly dragged in to wander aimlessly

Good for house wares. I bought bedding this time. I have bought bedding before from here also curtains and decor items

Interesting mix of items and a really nice café. One of my wife's favourites.

Hate the place, but the wife loves it, so it must be good haha 😄

I called in to collect a pair of curtains which my daughter had sourced on-line. They were extremely difficult to find as only one pair was in store. A very nice staff member, named Kirsty, went to a great deal of trouble to obtain them for me. Great customer service!

Great variety of good quality household items

Too long to wait in to get served in restaurant.also to easy available floor staff in other areas

Service Food and Staff are great

Great for all things household. Great cafe too

Great shop, have good bargains/ sale, the public carpark can get busy

Far too many things in here I didn't know I needed until I got here

Don't buy diamonte toilet roll holder. Diamontes fall out within a month. Waste of money.

It is a lovely shop, both manager and staff are very nice and pleasant to customers. I have been there a few times, thanks to the lady helped me with my curtains ordering and gives reasonable advices. Thanks to girls on till sorted out my returns. They are very welcoming and friendly too.

To be honest there's so much stuff in there that the whole experience is claustrophobic, moving around with a small buggy was difficult. Prices are quite high for some things and could be found cheaper elsewhere

The shop is excellent for all household items. The cafe however is another matter. My friend and I visited two days ago; I was given the wro g drink and both our drinks tasted awful. When my friend complained and they offered a replaceme, nothing arrived. They then stated they had given us a replacement drink but didn't seem to really care at all about their standard of care. We will not be going back there.

Great store with a lot of good products. Well worth a look.

We went to purchase some curtains for our living room but unfortunately there was not any, however we did find some other very good bargains

Great shop! Everything you need for your home you'll get here.

Staff very helpful and polite lovely don't get that in many shops these days

Great service and open until 8pm on Fridays.

Excellent service and staff very helpful, great deals on at present

Lovely shop and some great deals. The shop also has a nice flow to it, the staff are lovely and polite and helpful.

Good range of stock and a nice wee coffee shop upstairs

Great bargains for all home decor. Helpful, friendly and definitely well stocked

Usual decent quality food at reasonable price

Great store, good products. Again not really staff around if need help. But staff are nice.

Good shop, lots of house hold items, I've always found them to be good when it comes to bedding.

Very helpful staff. Also exchanged goods happily even after it was clearly my fault for buying the wrong thing in the first place

They didn't have my item but nevertheless there is a great selection of goods.

Good selection of quality items

They no longer do blue light discount in store, only online, disappointing

Plenty of parking, good selection of household items. Friendly staff.

Gr8 store with brilliant products at very reasonable prices

Easy parking. Well organised. Lift to 2nd floor. Pleasant staff. Great range of choices.

Wonderful store, service great, staff fantastic especially in the material, curtain section. Bedding second to none. Well worth a visit.

Si ambiente ishin efektive,por artikujt ishin me çmime jo konkuruese

AWFUL experience in restaurant. waiting in queue to order, The server appeared inexperienced and did hit a snag ringing up order of person in front of me. She obviously needed help but was ignored by other staff who did help eventually after she asked This took ages to resolve and when I ordered, again this was taking a while. As I had waited so long I was now becoming pressed for time, and asked a passing member of staff to help the server. This person started to query me why and I said I was now under a time constraint and she pointed out THAT I CHOSE TO STAY INTHE QUEUE! I was told they were short staffed and there was only three people on. So WHY NOT tell people there will be a delay to defuse the situation, or ask management for help .Why leave an uncertain server on her own and ignore her? Having worked with the public for decades ( including being shouted and threatened and having a great rapport) I understand the pressures but this is NOT the way to gain public confidence .I did make a complaint but wonder if this will be reviewed. I have been to Dunelm Falkirk restaurant before and enjoyed the experience but WONT be back.

Service in cafe is absolutely diabolical. Staff completely oblivious to all customers frustrations. Never again. I do not recommend unless you have the patience of a saint and plenty of time to waste.

Varied selection of goods with an easy returns/exchange policy. Friendly and helpful staff.

Very good pleasant staff and good value cafe

Bought Teddy Bear hot water bottle and Teddy Bear warm hoodie for Winter warmth. Love the cosy feel of it.

Found exactly what I was looking for right away, and was seen at the till without delay by a lovely cheery lady 😀

On 28/8/22 I came here with a friend and wow what a range of stuff this store has and their prices are reasonable. Definitely a place to go for all household needs.

Absolutely great ,first time there but won't be the last . Service second to none , polite , and on our doorstep to . Well done keep this up I'm sure

Not much choice in the cafe and quite dirty again, no paper in toilets either

If you are looking for somewhere to have lunch whilst out shopping try here. Very reasonably priced, good portions, quick service, just what you need

Very big store,has everything for home decor, affordable prices.

Cafe was pleasant. Staff in store and cafe were friendly. Happy with purchase and overall experience the several times I've been in store.

Staff super helpful with curtain poles (my nemesis!) And advice for curtain sizes.

What a shop. Loads of man stuff to buy.

All household items sold here. Click and collect also available cash or credit cards accepted.

Staff very helpful x great service