Ducie Street Warehouse in Manchester

Took over 20 minutes to get a drink and there was 4 people in the queue. One bartender trying to make drinks for all the tables in the restaurant and serve those in the bar. Really poorly managed. I’d go elsewhere

Love this place, Sunday brunch was perfect and the atmosphere was really chilled

Ceri was attentive and awesome. Would definitely return for the incredible service. Thank you for taking care of us! Ask to be sat in Ceri's section if you book.

What a pleasant surprise! We were served by the wonderful Ceri who made us feel like the only people in the restaurant. Excellent food, great wine, and awesome music!! Will definitely return

This was the worst brunch I've had in 5 years in Manchester. The menu app was faulty and didn't distinguish what was vegan for my friend. I got a physical menu from the bar and this menu had different items and stated that their poached eggs were vegan??? The staff were actually nice but the service as whole as awful because it made ordering food so difficult. I had the mushrooms on toast. My friends got the pancakes and the full English. The mushrooms were so tasteless, I took two bites of the food and left the rest (i never normally leave food). My friends said their food was pretty bad too. It's hard to mess up brunch food and it's a shame because it's a gorgeous building and has a good vibe.

Exceptional service atmosphere, rooms were also fantastic.

Kevin is a fantastic waiter and made us feel comfortable- and attended to our every need!

Enjoyed a good breakfast in a relaxing environment.

Intetesting place, vibrant, spacious, stylish

Kevin couldn’t have been more helpful, and to add on top of that, the breakfast made by Ross was one of the best we have had. What a great experience Thank you

Staff were friendly but the service is slow. Portions are small for the price, quality isn't great, menu is unimaginative, and you will have to pay 10% service charge whether you like or not (no warning given though). We were served sourdough instead of rosemary focaccia and no explanation was given, half frozen food served, also ingredients missing, and we were overcharged at the end. Definitely the optics seem to be all that's important in this place, so perhaps decent for drinks but definitely we do not recommend eating anything there.

Update 15/10/24: I tried Ducie again at lunchtime (yes, I'm a mug) and ordered a small plate. I was obviously still waiting after 20 minutes, so went back to the bar to ask if they could check on it. They came back and said, sheepishly, it was being made - obviously I had to ask to find out, no-one was going to come to me to explain the delay. I asked how long and they said they didn't know. I got a refund. So this isn't criticism of the food, it's criticism of lack of information - again - from Ducie. I've been to places where as you order they say, "are you OK with a 30-minute wait?" - normal to ask, right? Not Ducie though. In a nutshell, if you aren't on a lunchbreak and have time to kill, and you're not hungry.. and you're patient then Ducie may suit you. Otherwise, no. ---------------------------------- Second time I've been here for lunch and staff remain clueless as to who to give dishes to. Sat waiting for one dish, a member of staff with a plate that looked like it was for me looked around and just gave a large table, who already had dishes on their table, the dish. The guy on the table looked perplexed but accepted. Another member of staff said their app wasn't working for the tables outside on the terrace. Truly awful. Made a complaint and got my cash back, which was good of them. But trust me, if you're looking for a lunchtime meal while at work, don't come here.

We had our wedding breakfast and party at Ducie and absolutely loved it! Matilda was absolutely brilliant helping us organise the day. We were going for a really low key relaxed day, but with a lot of guests at night. Matilda made sure we weren't stressing about anything we didn't need to, and all the staff made us feel really relaxed and welcome. Thanks guys! Can't wait to come back for a drink sometime soon. A&J x

Lovely Sunday breakfast, had the Big Ducie and it was a brilliant fry up. Great service from Kevin as always!

Kevin was good but the girls’ by and large looked bored and couldn’t be bothered to smile!!!! Or even SPEAK !!

Sorry I thought I had left a comment... I found the food nice and the person serving was friendly, but the service was slow and inattentive considering how quiet it was. I don’t think it’s a bad place, but lacks identity/atmosphere. I rate a lot of places and probably strict on marking. 5 are special places and 4 ones I really enjoyed. I would give you 3.5 but not an option. Happy to send further details to email.

Unfortunately the staff were far too busy to check in with us. Had to remind twice about drinks after waiting over 20 minutes. Felt forgotten and struggled for help. We really aren't the most demanding table by any means. Felt extremely let down. Ran out of roast beef at 2pm, overall left feeling short changed especially with a 10% service charge when we couldn't get service!

Came for a roast at the weekend and was really disappointed. Firstly all three roasts came out cold so they swapped them out for us. Then when they came back warmer everything was so bland, the chicken was really overcooked and dry at the same time as being very pale which was odd and everything else was pretty tasteless and didn't have any seasoning particularly the cabbage and soggy roast potatoes. Came here for a roast last year and it was really great so don't know what has happened. Felt like a complete waste of money which is so frustrating when it's not cheap to eat out - £100 for three of us without any alcohol. There are many other places in town to get a roast for a similar price but 10x the quality. The staff overall all seemed a bit miserable - can't blame them to be honest!

Great service from Kevin, had a lovely afternoon at bottomless brunch!

Kevin was brilliant looking after us. Top service.

Kevin was a gem! Couldn't have been any nicer or accommodating!

Had a lovely afternoon at the bottomless disco brunch. We were looked after by Kevin, who couldn’t do enough for us!

Really enjoyed our bottomless brunch at Ducie. Kevin our lovely waiter was incredibly kind, friendly and attentive. Highly recommend

Really bad service - staff were not attentive at all (even with drinks) and service was slow. It's a shame - I had heard that the restaurant had gone downhill, but as we had the booking we went ahead, but it's definitely not somewhere I would either recommend or return to now unfortunately.

Having walked across Manchester on a fire ds recommendation we were looking forward to breakfast on our anniversary weekend away. I ordered a full breakfast and my wife ordered ham and cheese toasted sandwich which was meant to come on a nice focaccia bread. My breakfast was stone cold, I sent it back, it came back cold a second time, I sent it back and they remade the whole breakfast which came cold a third time. I could see the chef laughing and sniggering and looking over at me. But it was cold. It also came back with no hash brown in the plate. My wife's sandwich was on basic white bread not focaccia and they used streaky bacon instead of ham. It wasn't the sandwich she had ordered. We ate 15 minutes apart and in silence because I was so angry at the situation. They didn't care or try to explain the situation. Just left us sitting at eating separately. We left without a other word being spoken by a staff member. Nice building, but wouldn't recommend food there. Ruined a nice morning for us.

Hosted in the mini cini room, staff was really nice and helpful and the room was awesome! Could probably use some air conditioning though as it got very warm.. but that is my 1 and only criticism.

Came for breakfast, very disappointed! Full breakfast ordered, beans were ice cold, replaced by luke warm beans….we complained a second time, it was then replaced with a ‘new’ full breakfast which was mediocre, had less items on than the first breakfast and yes you guessed it…. still not hot!! And it took another 15-20 mins to arrive… in an empty restaurant! Croquet monsier also ordered, advertised with rosemary focaccia… just normal thin white bread was given, fatty bacon instead of ham, and the bottom slice of bread didn’t even seem toasted just soggy and greasy….so overall Very very disappointing… almost £40 for breakfast for two people we were expecting much more especially after visiting 2 years ago and it being great… we will not revisit

What makes a lovely meal a special meal is the service. This was exceptional and our waitress Ceri made it wonderful. The food, the ambiance, everything was lovely

We hosted a private corporate event at Ducie Street Warehouse and the experience was great start to finish. Matilda was extremely helpful in planning the event and Sam, Hannah & Zainab were brilliant working the event in the evening. Nothing was too much trouble and we were fully taken care of. Food was great and we had fab feedback. I would definitely use this space again for events in the future!

Was there Sunday breakfast. Had to wait a long time for someone to come and give us a table. The excessive waiting continued throughout the experience. Had to wait more than 30 minutes for the food and coffee. But coffee arrived long after food was finished. I think they did not have enough staff. There was one waiter called Lucas, who was kind and friendly and bent backwards to make it all good. I am grateful to him.

Average at best in my opinion. I had the avo eggs for brunch which was £11-12. Very plain, no seasoning etc. had better for half the price. Quite slow too and it wasn't busy..

Great space and atmosphere for work night out. We were well accommodated and communication to book and per order was good. The food was great .

Kevin served us two days and was very awesome to take care of my gluten allergy and a family. Would stay here again and breakfast if back in Manchester!

Nice warehouse trendy bar feel atmosphere. Meat heavy menu. Good service

Well looked after for a group (of 25) breakfast ahead of a day at the races. Seamless pre-event planning and ordering process and on the day, everything ran on time for us. Great space for such an event and feedback was very good on the various breakfast dishes we ordered. We'll be back. Thank you.

I used to frequent this place for their excellent Sunday Roast, but unfortunately, my recent visit was a huge disappointment. They no longer offer the roast, so I opted for breakfast instead. While the portion was generous, the food was very basic—more like what you'd expect from a standard pub, nothing special. To make matters worse, they added the service charge twice, 10% plus another 10% on the bill. We refused to pay it, considering how underwhelming our meal was. My partner had a sandwich, and the bread was terrible. I used to love this place, but after this awful experience, I won’t be returning.

Had brunch at the Ducie Street Warehouse when I was staying at the hotel. Smoked salmon and egg toast. It was delicious! The staff was friendly.

What a stunning place, really good atmosphere in a lux New York-esque setting; just a shame the food and service didn’t work. decent-ish food - burgers pretty low standard and fries cold, everything relatively low effort and pizzas tasted and felt like you could do them at home; service really low - pretty much felt as though we were forgotten about for the whole night, bigger groups required to do a pre-order yet they missed 5 items of our order which were disappointing - really was such a shame as the overall feel of the restaurant is quite a lux and very ‘city’ Esque; extreme lack of communication amongst staff which meant we were waiting to get the bill for 50+ minutes - I do think a more concise menu and quality food would be a better model rather than new items regularly; decent drinks with a wide range of cocktails felt like the only thing holding the place together.

Great place, however they need to put more bar staff on when busy.

This is the best place I've ever stayed in the UK cities it's amazing, great service amazing breakfast attentive staff and amazing decor and vibe

Always love coming here. Such a beautiful building with great design choices. If you want decent food or great cocktails in a stylish environment, this is the place to come. Kevin really looked after us at our last visit 😊

What can I say? I ate because I was hungry. We came for the Saturday disco brunch and I ordered chicken pancakes. The chicken was the exact opposite of what I wanted, it was black and dry and the pancakes were stuck together like they had been microwaved. I appreciated the staff, especially Indie, great personality plus the bottomless drink were enjoyable. .The margaritas were served in rock glasses instead of the proper stemware.

KEVIN is great, the best waiter and couldnt do enough for us

The best vibes, food, music, customer service! We <3 Kevin!

Fantastic bottomless brunch! Great vibe and awesome staff. Drinks were flowing x

Kevin was so good & onit with the drinks !!! Amazing service xxxx

Great place, very spacious and service is lovely , shoutout to Kevin who took great care of our group!

We’re back again for the second year in a row for pride brunch because of Kevin’s service and he served again! He was amazing as always, a bottomless brunch hero

Had bottomless brunch here. Delicious food and drinks amazing and quick services

Absolutely banging. They’ve nailed the vibe. Spacious, well designed, clean, atmospheric, great service (Kevin was brill), and a wonderfully located venue. Will be coming back

Food was stunning. I had the garlic mushrooms on toast which sounds basic but it was incredible. Kevin was the best and kept the drinks flowing for us with a smile every moment.

I was very disappointed by food and service on my visit to this place on a Sunday lunchtime. My friends ordered the chicken subs,cehich were lacking meat content and appeared to be mostly bread. My full English was luke-warm and as a result, the bacon and the toast was tough to eat. Another irritating issue was trying to get a member of staff to assist in getting condiments, like salt and pepper, sauces, etc. We also had to collect our own drinks from the bar area because they'd been sat there for 10+ minutes. It was not even busy... Sorry, but this place was overly expensive and really not worth it.

I do like it here, have for years. The bar and food is great and there is plenty going on good vibe and music. Gooeys is divine and the gym too, kinda miss the old coffee bar but think the new set up probably works better for the hotel.

Had the Big breakfast but the smaller version would have been fine

Very accomodating when my plans changed last minute. Great venue, drinks packages and Matilda was super helpful

I think they must employ the world's most laid-back staff 🤣 We went for a drink on the terrace on Monday afternoon, nowhere near peak time. The staff come out with drinks for people, and then just saunter (and I mean really slowly) back past table after table of dirty glasses and plates - with the empty tray in hand that they just used to serve the drinks with 🤣🤣 Guys....dirty plates and glasses, empty tray. Put two and two together here! In fairness, eventually, after about half an hour one of the tables in the picture was cleared, but not cleaned - and remember this is a place that serves food as well as drinks, some tables were filthy. We actually chose the table we sat at as it was one of the few clean ones out on the terrace. We stayed there over an hour and there wasn't a cloth or spray in sight, they just don't seem to care. Also got served a prosecco when asked for a cava, we thought the guy has misheard or misremembered but it turned out he just thought they were similar so went for that instead (they're not that similar really). Such a shame as it's in a great location, but every time I've been in here it's like this, and I live round the corner so I've been a lot. They seem to do OK when it's a big booking or special occasion but not when it comes to normal punters on regular days. It's just generally a quite badly ran venue IMO PS: to the staff member that will inevitably reply to this with faux concern and an email address to get in touch: please don't bother. I have emailed you a couple of times about the same sort of thing and not only do you not do anything about it, you don't even acknowledge the emails. There are very simple solutions to the issues I've mentioned. Stop 'showing' your concern and actually do something about it, it's been like this since you opened.

Stayed for two nights in a premium studio apartment. Wow it was mega. The decor, room size were amazing. The warehouse itself is stunning and they've really spent some money on the place. It has a great trendy vibe, wood panelled walls, plants, craft beers, djs, bar, terrace, gym...you name it they've got it. I would definitely recommend and stay again.

Disco brunch with unlimited cocktails for an hour & a half - we had a brilliant time, service was excellent, food great and cocktails awesome!

One member of staff working at the bar on a busy Thursday night. I understand that you need to wait to be served sometimes, but it's a huge place and having only one member of staff during a busy period doesn't seem right.

Quick service in a nice environment. I had the Croque Madame which was delicious and a lovely latte! It was the start of a hen party and wanted to start off the day somewhere nice to fill our bellies before we started the drinking!

We dined here last year, and again last week. The selection of food has diminished since last year, and certainly some of the listed selections were not available. It seems to me that the chefs could have done much more if they were allowed to.

Very good choice of breakfast dishes, all well presented and cooked and tasting good (thanks chefs!). Very good service from Kevin and welcome from other staff encountered. One quibble, tea was distinctly on the weak side, though the orange juice and coffee were very good.

Hosted an event here for a client. Staff were extremely helpful. Really nice atmosphere as well would definitely work in there for the day

We had our annual summer party at Ducie Street this year. The booking process was very smooth & we established our requirements on the day very quickly. Matilda was very tentative to our needs. We actually booked this outdoor space being optimistic for good weather. Unfortunately, when the day arrived our optimism was drowned. However, this was no issue for the booking team and they very kindly moved us to an indoor space with the option to go outside for a breather in a private space. Our welcome drinks and tokens were ready for us on arrival & the food came out on the dot of the expected time. Callum, the events coordinator ensured any enquiries were dealt with immediately. Ducie Street as a venue have a great vibe & it was a lovely location for a sociable office shindig. The live DJ was a lovely touch and they set the mood for the Saturday Evening very well. Our whole party had a great night but there are a few items that could be improved for future bookings. Although the food was tasty, our whole team felt the portions were quite small & most of us were left still feeling hungry as the night went on. The meeting room we were booking had limited seating which meant some of our party left to sit in the main area for respite, splitting up our party much of the time. The two bartenders staffing the bar did work very hard, but we did feel this wasn't enough staff for the amount of people waiting to be served on that Saturday night. Another reason our party was often split, most were waiting to be served at the bar or searching for a seat. The only other idea for improvement suggested by the team would be the ability to control our own audio in the meeting room booked, we could shut the door but not change the music to allow for some team bonding games. Despite our constructive criticism, we had a great time at Ducie Street Warehouse and would book again (given some of our improvements are taken on board).

This place lost its vibe and quality. It feels dirty and just not the same as couple years ago. Staff give “can’t be arsed” attitude and it just doesn’t feel like a nice and inviting place anymore. Food also not that great anymore. Been going there since it opened but recently not been enjoying it and considering high food competition that is in Manchester sadly this place just doesn’t rise up to the same level anymore. Won’t be going back.

Went with family and it had great food and a lovely ambience. we were served by Ceri who was very friendly and attentive. we will definitely be back!

Why oh why have you stopped doing your amazing Sunday Roast????? We booked, arrived....were surprised it was dead......then became less surprised when the poor waiter told us he'd turned away lots of people becase you're basically just serving egg on toast now. You had an amazing business formula then completely ruined it ......way to go 🤣

Good sized portions although the veggie sausages I had were very over cooked and dry. The ingredients were very fresh though and generally everyone's food looked good. A lot of mix ups with the group but it was a large group so a lot more to deal with and as it was the morning in the week just a pretty quiet atmosphere but not unpleasant.

Ceri was such an efficient waitress, very attentive and diligent. Gave us thoughtful insights on what to order on the menu, which was very helpful. Great experience, 10/10.

Great breakfast, staff really accommodating and friendly. Will 100% visit again, great as a workspace too

I worked with both Charlotte and Matilda to organise a drinks event for my company. Being new in my role and wanting to get everything just right, the team was brilliant and patient with me. On the night, we had a slow start because my team turned up late, but Sam, who looked after us, was amazing. He was super helpful and exceptionally patient, even though we weren’t the only party he was managing. Brilliant venue and an outstanding team—thank you!

Came in for a coffee and to do some work. Nice place

Need to clean the tables , and seats jesus

We came here before hitting a market. There was a large group of us so we had ensured to book ahead for this reason. When we arrived through this glam venue we were told to stand and wait which felt like a good length of time and so felt awkward. Having eventually settled we were provided with a small menu which almost half wasn't available. After orderingg a couple of drinks I struggled to pick something I liked eventually settling on a mushroom flatbread and a chips with cheesecurds and gravy. The service was very very slow and we must have spent over 2.5 hours there. My bread was dry and not very exciting and my friends also were not enjoying the food. The one waitress was very friendly and apologetic though and mentioned we should get a discount due to the lack of menu choices but that didn't materialise. Would not return.

A good venue for quality coffee and smashed avocado with egg on sourdough

Outstanding small plates and cocktails with super lovely staff. If this was in London it would have a waiting list. Thank you Kayla and team.

Absolutely loved our stay here during working at Parklife. Will definitely stay again

I was really looking forward to visiting, but genuinely disappointed. 40 minute wait for food, and it was meh when it arrived (luke warm, limp fish and chips, overpowering cauli starter - but the skinny fries were nice). There was also an incredibly slow queue at the bar, and no availability to order online. 4 people serving, but only 1 seemed to be dealing with the queue. It was so bad people in the queue were getting narky at others "cutting in". Fun to watch - but not a selling point. Generally disappointing. If they can't cope with a Thursday 6pm heaven knows what it would be like on a busy Saturday evening.

Excellent venue in a great location, a couple of minutes walk from Pic station. I hired The Jungle area of this venue for an event and it was the perfect space. The team was fantastic and nothing was too much trouble. The food and cocktails was also great. The pre-event organisation was seamless, I worked with Charlotte and then Matilda - both amazing. Thank you!

We had a fabulous time staying here and would highly recommend hosting a meeting or event. The team couldn't do enough for us and the food was exceptional! Thank you Ducie :) Big shout out to Matilda.

Great space for private events. Well co-ordinated with professional staff and great service. Would hold another corporate event here for sure. Top marks

Stayed at venue for 2 nights in a penthouse. Had to come in side entrance upon arrival due to a private function being held. So no ability to go and get any hot food or a drink at the bar which was not advised before booking and very disappointing. The room was clean and of good standard which was expected due to price and the staff were helpful and considerate.

Nice bar/atmosphere, but I cannot say the same for the food.

Dinning in Ducie street is an experience. If you looking at a vibrant place then this is for you. The food is sensational anytime of the day. The chicken wings were amazing and the halloumi cheese was sensational. Highly recommended

Just went in for coffee, which was nice. Building is very interesting.

Very slow service, waited over an hour for avocado on toast. Other guest around us started cancelling their order and asking for refunds. As I was with friends, we had separate bills but this led to 20mins difference between food arrival. Will never return.

We ordered our breakfast over an hour ago and we got told they still haven't started it. The place was dead, so there is no real excuse. I would avoid it.

Chilled vibe throughout. Lovely and clean, quiet bedrooms and friendly staff

My husband and I attended a function here and we thought it was great. The staff were friendly and very helpful. The venue was clean and very well maintained. The food was excellent and they sorted out my meal taking into account my allergies without any problems. The venue is accessible for wheelchair users and the toilet facilities are very well maintained too. I would definitely recommend this place

Very clean, good, atmosphere helpful and friendly staff, food very good there is a bar would go here again I could not say anything bad about this place

Ideal for making a good breakfast. The atmosphere and music is great. The food is very good and the price quality is excellent. Their staff is super friendly and they serve the dishes very quickly. Recommended 💯x💯

Nice hang out near Piccadilly Station. Well stocked bar and plenty of quiet spots to converse.

Recommend for steak 🥩 with potatoes 🥔🤩

Only reason this is 2 stars and not 1 is because of the coffee… For such a beautiful building, it really is a shame that the servers have absolutely zero customer service skills. We booked a table for brunch here on a Saturday for a birthday celebration and we were gobsmacked at the unprofessionalism of the two ladies that served us, one Aussie and one redhead. Cold, seemingly bored, and almost nonverbal. We had to leave after our drinks (which took close to half an hour to arrive) and go somewhere else for food. It put a real dampener on our birthday celebration unfortunately!

Good place for co working but the service is extremely slow and a completely uninviting. Had to keep trying to get the attention of wait staff, despite there only being 4 people in the entire restaurant section. On the plus side, the coffee was effective in helping my friend make room in his tummy so that we could just finish our drinks and go eat elsewhere. (We were really happy that we made the decision to leave and spend our money at a Cafe around the corner with infinitely better service and vibes)

Very good. Atmospheric, excellent service, next to the railway station. spacious rooms in an old fully renovated factory. the atrium is all the money

Popped in for a drink , it's basically a hotel reception with a bar in.. No cider at all so paid £8 for a vodka and lemonade

Okay priced drinks but people queue for the bar

Sadly a very poor experience, there's a lot of room for improvement. Nice place to go for a drink but Sunday roast was very disappointing. First impressions as you walk past the kitchen is the chicken and beef lumped in metal trays on the counter top. From the menu we were told there were "no starters available" come on guys, how difficult would it be to go to a supermarket for some simple ingredients and offer something at least. The beef was bland but I ate it, lamb was tough and was left. Burnt broccoli and worst of all the Yorkshires. Who's recipe was this? They were a cross between bread and scones. It's really not difficult to make yorkshires. Respectfully the polite waiter discounted something off the bill but we won't be back. If you're the owner reading this, I'm sorry but I would suggest you try the food for yourself.

20 mins wait for a ‘flat white’ burnt as well