Drakes Fish & Chips in Leeds

In my opinion, best fish an chips in Leeds!

Great portion sizes and food was lovely. However, customer service was very poor. The lady in the shop, presuming was the manager, was rude to myself and a staff member, to a point where she began to cry. Wont be collecting from there in future.

Honestly avoid where possible. The worst service I have ever received in my life. As someone who works in the hospitality industry I can be sympathetic however this was shocking. Woman who looked like what appeared to be the manager was possibly the rudest most passive aggressive person I have encountered in a long time. She was rude to me, other customers and worst of all a member of her staff causing her to walk out back in tears. She looked as if she didn’t want any of us customers in there and honestly was a joke. I also went to this shop earlier in the year for a collection and she was rude to me then also but I gave her the benefit of the doubt that she may of been having a bad day. With the amount of struggling businesses these days i don’t believe anyone should put their money into one that doesn’t even respect their staff let alone their customers, will never ever buy from here again. If I didn’t think it would cause more trouble to the poor girl she made cry I would have asked for a refund and walked out. To make it even worse the food was below average and soggy.

I rang the shop and the delivery had been there 45 minutes and no driver will never use just eat again

It was a lovely extra large fish that I ordered. Crispy batter and the fish was thick and meaty, and I enjoyed it very much, and I will be ordering from them again. The delivery woman was very nice as well and pleasant, which makes a nice change.

Ordered fish AND chip with curry sauce but received no chips, was not happy

Great food. At good prices delivery driver friendly

Overpriced garbage. £9 for dry and tasteless fish and chips on their own. Served by a miserable woman who looked like she didn't want you in there and tasted like they've been left them out in the sun. Don't waste your money.

First time order from Drakes. I will definitely be ordering again. Food arrived on time, within 40 minutes of ordering. It was lovely, and warm. Just the right amount.

Good food and price driver friendly great service

Food always fresh and hot and portions are very generous

I have just bought the worst bag of chips I've ever had. They looked and tasted like they'd been kept warm for hours ... dry, chewy and burnt ... horrible!!! I've been here a few times and this is not the norm, if anything they're usually far too greasy. Question: Does the lady who works there actually want customers because she really makes you feel like you're an inconvenience to her. I will usually only ever go in if she's not working, look through the window and if she's there I'll give it a miss. Absolutely no need for rudeness. Maybe a bit of customer service training wouldn't go amiss.

I have purchased from Drakes many times and have enjoyed the food however this time the fish batter was soft and soggy and the chips were cold and I was unable to eat most of them.

I never received my order, though it said food delivered. My phone was out of order and I finally contacted you a few days later, online. You never looked into the failed delivery, said I was too late. Not good enough you have stolen £20.50

Would go here as last resort when the other chippies are closed, but not any more. Fed up of the rude service and poor hygiene standards, was waiting but walked out after being put off after seeing pretty unhygienic practise.

Good service driver was helpful and brought shopping into my flat as I have mobility issues

delivery driver left fish and chips outside the door knocked once on the door and left. we have a door bell and video footage. not at all good

Those were the worst fish and chips we've had in years they are not the standard from Drakes we are used to. the 'fish' was just a batter ball the 'chips' must have been re-heated from 2 days ago, ended up throwing them out be a while before we re-order. ☹

Just had the worst fish and chips ever from this place!( ate half a fish and left the chips) the price of fish and chips is too expensive to serve rubbish. A place to avoid even if you're starving!!

I bought fish and chips for me and as I’m reviewing fish and chips around Leeds, it tasted good but I ordered an extra fish for my cat. Once I’d taken the batter off for her, I’d say that there wasn’t anymore fish than a tablespoon. It looked pathetic on a side plate. Disappointing

Myself and partner had takeaway a few hours ago of fish and peas each, shared a curry sauce and they portioned our chips between us, lightly battered as requested, all of it was absolutely delicious cooked in beef dripping...Yum

Got fish and chips hereThere were absolutely disgustingAnd the staff were absolutely rudeEspecially the black girl

Chips were terrible. Were a mixture of overcooked, reheated and scrappy and many colours. Did not contain any that looked fresh. When paying almost £10 I expect much better than this.

Really good food, great portion sizes and delivered quickly - would order again

This is not drake so why is it bad

Curry sauce like water 2nd time now

I thought it was rather strange when I asked for napkins and she blurted out what sounded like, loo roll. The fish was swimming in so much grease, and, had it been water, might have jumped out of the bag to freedom. The owner of this establishment is to blame for his choice of staff. She was too busy on the private call to attend to customers and had me waiting for five minutes or so. Appalling service, appalling product appalling presentation, and all round and appalling experience that nobody should endure.

Excellent fish and chips I recommend them.

burnt batter, everything soggy and VERY greasy! would not buy from again

Ordered 6 cans of dandelion and burdock with my order, which never came. I phoned them and was told that they wouldn’t send them out to me, I had to reorder them paying another delivery fee because of their mistake. I’m now waiting for refund from just eat. I won’t be using them again

Enjoyed the food and friendly delivery driver

Something fishy about this place

Fish a bit overcooked and the chips were not cooked enough

Very nice fish and chips, and I recommend them.

Soggy chips fish was dry not upto useual standard at all disappointed

Food hot and big portions and food is fresh

Soggy chips, soggy batter - very poor

Not sure what is going here, used to be great. Last few time just awful customer service, terrible atmosphere, all the staff look so unhappy, long waits and average food. Staff ignored people coming in and looked annoyed that people were there. Whoever owns this place needs to do something fast, not going back.

Avoid! Not worth the money! Had ish and chips, extortionate price and appaling quality. Chips were cold, fish had no flavour and dripping in grease.

Rose tinted glasses comes to mind on this revisit to this traditional Yorkshire Chippy. Well as I had to wait a little while for a freshly fried haddock, I’m happy to say it was worth the wait, as nicely cooked & decent quality too and I’m pretty sure was fresh too. But the chips that accompanied were questionable as some of them were hard & not freshly fried, plus some of them looked refried. I also got charged extra for a box (nice one) I didn’t really want as I would have been happy to eat them out of the paper. Some probable regulars, possibly tradesmen were tooking in in their transit van outside with paper wrapping as their tray… So overall halfway house on this visit.

First time I've used Just Eat. Excellent Fish, Sausages, chips & curry sauce from Drakes, Chapel Allerton and bang on time delivery. Thank you.

Food amazing as always, main issue was the delivery driver who left the food in the car park we live in a block of flats. We have buzzers we could have come and met him. Made no attempt to contact us. Called Drakes who where super professional.

Waited over half an hour for fish and chios, the server was very rude when asked how long it was going to be, she said, I can't tell you that, eventually we got them, when gor home to eat them, chips were stone cold and half of them were raw, the other half was burnt, and it looked like they hadn't change the oil for weeks, took them back for a refund, the rude woman totally ignored me, so I told her I didn't want to be waiting over half an hour to get my money back, all in all a terrible experience, I doubt very much I'll be going back there again, and I will be telling everyone I know, not to go there, I live less than 5 minutes from the fish shop, so distance was not an excuse

These aren’t chips, and the fish was greasy 😡

Wouldn’t even give 1* Absolutely vile food. Chips was full of grease and undercooked, sausages was over cooked and barely chewable. Wouldn’t even bother wasting money.

Terrible service. The order was wrong and the driver called us as he tried to deliver to the wrong street and refused to believe us when we told him that he was on the wrong street. As if we don't know where we live.

Oh my goodness...the worst chips I have ever had in my life..and at the age of 55 that is some statement I just made .service not much better either..needs closing down really as they should not be allowed to charge people for this food..its a disgrace

delivered when promised. Hot tasty food 😋

soggy black chips and fish was dry as a bone batter solid.

Chips not has nice half cooked but fish was lovely.

Finding too many bones recently, really not good but on the whole fish and chips were spot on

I ordered a meal from Drakes fish and chips in Leeds but despite the app saying that it had been delivered no meal arrived. I contacted Drakes an they couldn't have cared less. I have been trying to contact Just Eat for a refund but I can't seem to find a way of speaking to someone. The payment was taken from my account. As far as I'm concerned this is theft! I will never use this useless service again.

What's happened to this place?? Been going for years. 20 min waiting time and only 2 of us in, mushy peas cost £2,50.... (not sure if this is the going price these days ) and not very tasty FnC's, overpriced and disappointed, won't be returning.

the chips were cold and undercooked. the fish was cold and soggy. it came very quickly but it was only up the road so I don't understand how it arrived so cold

Worst fish and chips in Britain, cold dry broken fish, cold soggy chips, apple pie was disgusting, what a waste of money. Last time I go there. Hey Drakes take a leaf out of Kirbys chippie, they have a better fryer

Very prompt delivery. Food good

Driver was very polite and the food was hot

the fish was totally full of oil and not even cooked properly inside

About 2 years ago this was the only place I’d go. I just received soggy cold chips and multiple pieces of haddock to make up “one”. Some cold, some crispy. Big shame

nice and hot and fresh good portions

Excellent food quality and respectful delivery service.

Ordered a chip butty but only received chips

I the fish and chips are good here but I try not to go there anymore.

All good except, the drinks were missing

Delivery driver very pleasant and polite.

Best fish and chips in leeds it's,my local

Very nice indeed,freshly cooked & delicious

Best fish and chips, no question. Very fast delivery.

was flat cold had to rewarm it up

Very nice 👌 also thankyou for the battered sausage we requested

chips where cold and not fully cooked and my breaded mushrooms weren't cooked through properly the breaded coating was slimy not crunchy as how they meant to be. For the price the standard was terrible.

Good portion sizes and enjoyable food

Fabulous meal always hot and lovely

Amazing food and fast delivery

Chips always seem under cooked. Quite an expensive overall

10 50 for 5 bits of chicken and chips the chicken was no bigger than a nugget

Cold chips cold curry sauce not enjoyable waste of money!

Well where do begin, for starters the staff looked very incompetent and did not have hair coverings or gloves. The food was atrocious, I ordered a beef burger with chips got back home 5 mins down the road, not just to find it cold but also this so called beef burger looked ultra processed also found rubbery chips wrapped in the same bag as my burger , this tells me they use the cheapest most disgusting meat and don't cook chips fresh... I originally ordered a steak pie, to then be told by a certain staff member that the pies were disgusting, which speaks volumes again. Avoid at all cost!!!

Really hard to find constantly great fish and chips in Leeds but drakes seems pretty good. maybe a little over greecy. Good fish and chips seem to be hard to do round these parts

Worst service ever , the young lady who serves the food looks like she hates everyone and they also treat the Uber food drivers in a really bad way

The burgers were fine but the chips were half cooked not up to usual standard

Food excellent as always delivery Food still hot and driver polite 10 out of 10 for the quality of Food and delivery

This order took 45minutes and the fish and chips were cold when arrived

Best fish and chips in north Leeds, best quality and best value/prices.

Delivery man was very nice and professional. Fish and chips was also very good.Warm and taste very fresh

Visited this fish and chips shop coming from London with relatives from America. Americans were eager to sample British fish and chips, what a disappointment! The fish and chips were swimming with oil, the service was rushed, the shop was uninviting and the price high. I do not recommend this fish and chip shop, your money is much better spent elsewhere.

Food was cold and food quality was very poor

quality, crispy batter and well done chips 👍

Great fish and chips as usual......shame about the attitude of the woman serving....and not the first time!

Food was soggy not it’s normal good quality??

Hi, there was no bread cake, could you please reimburse my account? Thanks

i didnt recent my entire order, i didnt receive my drink, my side of chips, or my sauce, not good enough

Only received 1 can of Diet coke instead of 2. I have been charged 2.15 for 1.

tasty just not quite as hot as usual

Food collected on a Monday evening from Potternewton Lane, Leeds. Short trip home but food was not hot and fish was greasy broken up pieces. Chips not best quality either. Used to be best place for Fish & Chips. May have new owners perhaps.

The food arrived in under half an hour and was plentiful, well cooked and piping hot.

Chips were not the best, and the burger meal was described on the menu as a double burger, but was only a single

Unfortunately we were really disappointed by the quality of the food. On arrival my chips and fish were really oily and soggy. It was also not very warm. Same for my son’s chips and sausage. I had heard good things about this chippy but, I feel this is the worst fish and chips that I have had in a while!

Great food, prompt delivery, friendly driver.

Forgot my haddock and chips and didn’t want to resolve wanted me to come to the shop and wouldn’t send driver back out what a joke